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Problem running preinstall.cmd scripts

Setting up the Windows operating system in a computer can be quite a complicated task since there are a couple of things that take place in the background to ensure a full and protected setup of the operating system which includes a number of programs, scripts, and so on. They work together in the background to guarantee the integrity of the Windows operating system. However, there are times when this piece of code could also go wrong. As a result, you might encounter errors like the “There was a problem running preinstall.cmd scripts” error. “Preinstall.cmd” is a type of CMD file associated with Applications & Drivers developed by Gateway for the Windows OS.

To fix the “There was a problem running preinstall.cmd scripts” error, there are several things you can try. You can try to download a new Windows installation image or create a new bootable drive as well as uninstall conflicting or incompatible programs. In addition, you can also run the Windows Update troubleshooter or reset Windows 10.

Option 1 – Try to download a new Windows installation image

Your first option to fix the “There was a problem running preinstall.cmd scripts” error is to download a new Windows installation image. You can get the official ISO files for the latest release of Windows 10. After you’ve downloaded the ISO files, you can use them to upgrade to the latest Windows 10 version.

Option 2 – Try creating a new bootable drive

  • Insert your USB drive into your PC.
  • Tap the Win + R keys to open the Run dialog box and type in “cmd” and tap Enter to open the Command Prompt. Alternatively, you can also search for “cmd” in the Cortana search box to open Command Prompt.
  • Once you’ve opened CMD, type in this command to open the DISPART utility – diskpart
  • After that, you should see a new black and white window that would say, “DISKPART>”.
  • Next, type in “list disk” in the command line and tap Enter to see the list of all the Storage devices as well as your hard disk connected to your PC. Here, you have to identify your disk’s number.
  • Type in this command where “X” is the disk number you have identified and then tap Enter – disk X
  • Type in this command and hit Enter to clear the table records and all the visible data on the drive – clean
  • Now you have to recreate a new primary partition of the drive so you’ll have to type in this command and tap Enter right after – create part pri
  • A new primary partition has been created so you have to select it by typing this command and tapping Enter – select part 1
  • Now you have to format it to make it visible to normal users by typing – format fs=ntfs quick

Note: If your platform supports the Unified Extensible Firmware Interface or UEFI, replace the “NTFS” with “FAT32” in the command on Step 10.

  • After that, type in this command and tap Enter after – active
  • Finally, type this command and hit Enter to exit the utility – exit
  • After you prepare the image for the operating system, save it to the root of your USB Storage device.

Option 3 – Try to uninstall conflicting programs

If you are using a computer made by Dell and got Windows 10 preinstalled in it, then you can try to uninstall the programs listed below and see if it fixes the problem.

  • Dell Encryption Management service
  • Dell Digital Library service

Option 4 – Run the Windows Update Troubleshooter

You might also want to run the built-in Windows Update Troubleshooter in Windows that could help you in resolving the “There was a problem running preinstall.cmd scripts” error. All you have to do is go to Settings > Update& security > Troubleshoot > Windows Update. From there, click on the Run the troubleshooter button and follow the next one-screen instructions that appear. After that, restart your computer and check if the error is now fixed or not by trying to install the update once again.

Option 5 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the error. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.

Option 6 – Try to reset Windows 10

  • Tap the Win key or click on the Start button located in the Taskbar.
  • Then click on the Power button at the bottom right portion of the screen.
  • Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.

Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen

Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.

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Fixing TV screen resolution on PC
When you connect your TV via HDMI cable Windows will recognize it as another monitor and will control the display settings for your HDMI connection. In most cases using it as the extended desktop will work fine, issues will arise when you play video on it. Video playing applications can override Windows settings which can lead to strange results on the screen. Here in this guide, we will tackle with reasons and solutions to this particular issue. Solutions provided are not meant to be followed in the way they are presented but as a silent rule, they go from most common one to most rare so it is advisable to try them in the order presented.

FIXING RESOLUTION ISSUES

The first thing when experiencing resolution issues on your TV connected to a PC is to check TV settings. There is very likely a chance that you will need to manually adjust picture settings on the TV itself using TV controls. On older models of TV, there is an overscan option which can lead to different resolutions and screen sizes. Overscan is a technology that was used in order to help content creators to deliver consistent pictures on different screen sizes and aspect ratios but how technology has advanced and everything including aspect ratio was standardized overscan itself has become a relic of the past. If you are unable to access or see edges of your desktop on the TV screen it is very likely that overscan is the issue. In order to fix this be sure to select HDTV's aspect ratio to fit the screen setting in the picture setting. Sadly finding this option on your TV will be different from manufacturer to manufacturer and even from model to model of the same manufacturer so we can not cover all models but in most cases option is located under picture settings or advanced options. Sometimes you will face even different overscan settings instead of classic ft to screen options, in this case, experiment with the setting until you find one which will work. If you have it, find settings in the user manual of your TV. Luckily you have managed to find the proper option on your TV set and have chosen the right aspect ratio for display. If everything works ok there is no need for the next step but if you experience a different resolution than desired on your TV follow this next guide on how to change the resolution of the TV on your PC.
  1. Press the ⊞ Windows and type Change Display Settings. Click on the top result.
  2. Once the Display Settings App opens, you’ll see two screens (or more if you’ve got multiple HDMI outputs connected). Make sure you select the right display for the HDMI TV before making any changes. You can do this by clicking on Identify.
  3. You’ll see the number from the screenshot above displayed on the monitors for a brief period. Depending on which screen is set to your primary display, make sure you change the settings for the HDMI monitor.
  4. Select the HDMI monitor from the available displays.
  5. Scroll down until you see the current resolution settings for your HDMI monitor.
  6. You can change the resolution settings and test different values that match your HDMI TV’s configuration.
  7. Once you change the setting, Windows will apply the new resolution for a limited time and revert if you don’t accept the new setting.
  8. Once you’ve found the best resolution for your TV, select Keep Changes to keep the new resolution.
You are all set now, make sure that you have the latest drivers on your system and enjoy using your TV as a second monitor.
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How to Fix Error Code 43

Code 43 - What is it?

Code 43, Device Manager Error, is reported when Windows doesn’t recognize a hardware device such as the video card, USB, printer, or any other piece of external hardware attached to your PC.

The Device Manager stops the hardware if it reports some kind of unspecified problem. It is mostly displayed in the following format:

“Windows has stopped this device because it has reported problems. Code 43”

Solution

driverfix boxError Causes

Code 43 can be triggered due to several reasons. However, 95% of the times it is related to the device driver problems such as:

  • Missing Drivers
  • Corrupted Drivers
  • Outdated Drivers

Driver problems pop up when either new driver versions are available or drivers become damaged due to some underlying reasons like viral infections.

Other than driver problems, code 43 can also pop up when you install and remove the software. This can cause hardware conflict in the registry, altering driver communication.

Code 43 can hamper your ability to use your desired device smoothly.  Although Code 43 is not a fatal error code like Runtime and BSoD errors, it is still advisable to resolve it immediately to avoid inconvenience.

You can sometimes bypass error code 43 temporarily by a simple PC reboot but this will not fix the problem permanently. For a permanent fix, try the methods given below.

Further Information and Manual Repair

To help you repair code 43 permanently from your PC, below are some of the best, easy perform, and effective solutions. Simply follow the steps to get rid of code 43 from your PC.

Method 1 - Launch and Run the Troubleshoot Wizard

This is one way to find the exact nature of the problem that spurred error code 43 to pop up. To launch and run the Troubleshoot Wizard, here’s what you need to do:

  • Go to the start menu
  • Type Device Manager in the search bar and then press enter
  • Click on Device Manager to run it on your system
  • Now click on the ‘General Tab’
  • After that press Trouble Shoot to launch the Troubleshooting Wizard

The Wizard will diagnose the problem and provide you a solution to resolve it, all you have to do from there is to follow the Wizard’s instructions

Method 2 - Check the Hardware Documentation

If for some reason Method 1 doesn’t work,  another solution would be to check the hardware documentation for more information about diagnosing the problem.

Method 3 - Uninstall Faulty Drivers

If the underlying reason for code 43 is related to driver problems, then the best way to resolve it is to uninstall faulty drivers and then reinstall new drivers. One of the many ways to uninstall drivers is:

  • Click on the start button
  • Type ‘sysdm.cpl’ in the search box and then press enter to continue
  • In the System Properties dialog box open the Hardware tab
  • Click Device Manager and then double click Device Type
  • Now click on the problematic hardware device reporting code 43
  • After that go to the Driver tab and click Uninstall to uninstall that driver completely
  • Visit the manufacturer’s website and download the new driver version
  • Install it on your system by extracting the .ZIP file

Method 4 - Update Drivers Automatically

Identifying and updating new driver versions manually can be both frustrating and time-consuming especially if you are in a rush and no computer whiz.

Also, after you update the drivers, you need to keep checking them time and again to ensure they don’t become outdated. You need to update them every time new versions are available which can be stressful.

To avoid this hassle by repairing code 43 permanently, download DriverFIX. This is an innovative and user-friendly device driver software program exclusively designed to resolve all kinds of driver problems.

Whether code 43 occurs on your PC due to missing or outdated drivers, DriverFIX can resolve the problem easily.

The intelligent programming system embedded in this software enables it to detect problematic and outdated drivers in seconds.

It matches new and compatible versions and updates the drivers immediately, automatically, and on a regular basis in just a few clicks. This resolves code 43 and also ensures that all your drivers remain up to date.

DriverFIX is compatible with all Windows versions.

Click here to download DriverFIX to repair and resolve code 43 right away.

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Fix error 0x00000709 when connecting a Printer
One of the most common and bothersome issues with a printer is when it refuses to get configured or set up on your computer. Thus when your printer has some configuration issues, you will most likely encounter the error 0x00000709. This occurs if there is already a default printer set and configured or Windows does not want to configure the new printer at all. The operation could not be completed (error 0x00000709), Double check the printer name and make sure that the printer is connected to the network. Today, we will try two fixes that may help you get rid of this error.

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try to use some Registry tweaks to add the Printer

You might want to use some tweaks to add the Printer but before you proceed, make sure to create a System Restore Point so that if anything goes out of hand, you can always undo the changes you’ve made.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “Regedit” in the field and hit Enter to open the Registry Editor.
  • When a UAC or User Account Control prompt appears, click Yes.
  • Once you’ve opened the Registry Editor, go to the following key location:
HKEY_CURRENT_USERSoftwareMicrosoftWindows NTCurrentVersionWindows
  • From there, double click on the file named “Device on the right side pane under the Windows folder.
  • Now add the name of your printer in the Value Data field as you can see below and then click the OK button.
Note: As you can see on the image above, you must not change the “.winspool.Ne02:” part and only the first one which is the name of your printer.
  • After that, you will get a message that says, “Cannot edit Device: Error writing the value’s new contents, simply click on OK again. You have to take note of the existing permissions before you proceed to the next step. Once you’ve added the Printer, make sure to reverse the changes you’ve made to the Permissions.
  • Now right click on the Windows folder located on the left pane and click on Permission.
  • Select Restricted under the Group or user names section.
  • Then check the checkboxes for “Full Control”, “Read” and “Special Permissions” under the Permissions for RESTRICTED section.
  • After that click the Apply button and then OK to save the changes made.
  • Next, right-click on the file named “UserSelectdDefault” and select Rename to rename it to your printer’s name.
  • Now restart your computer to successfully apply the changes made.
  • After the printer is added, don’t forget to reverse the Permission changes you’ve made early on.

Option 3 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.
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Mozilla VPN is here

The new thing from Mozilla is not a browser, it is a VPN!

Besides Firefox, Mozilla offers now Firefox Relay, an app helping you to mask your email and phone number, and a new Mozilla VPN.

mozilla vpn

Mozilla has recently announced a new subscription model that will let you use all products together for $6.99 per month. Although this is a little more expensive than the competition that goes around for $5 per month note that with this subscription you are having access to all services, not just VPN.

VPN will not only hide your IP address but will also make sure websites cannot access your real location and it encrypts all of your network activity. Relay will give you protection against spam, serving as a shield for your email and limiting spammers from access to your real email address and phone number. With Mozilla subscription will let you use both services.

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Windows 11 slows down some SSD drives
In the latest Windows 11 fiasco, it is reported that the operating system is slowing down some SSD drives. Good thing is that it does not affect all of SSD on the market but the ones which it is affecting can see even a 45% of speed drop. ssd driveMicrosoft has not published a solution to this issue, but users point out two potential problems. The first is a security mechanism based on disk virtualization, which is supposed to slow down the performance of SSDs. The second, in turn, is related to the place of installation of Windows 11 – users indicate that if the performance test is performed on a medium with no files associated with the system, its performance results are similar to the parameters given by the manufacturer. Transfer speeds were to be slightly improved with the latest Windows 11 update 22000.348. However, users are still waiting for a solution to the problem that significantly reduces the efficiency of SSD media.

More information

The details described leading to speculation that the problem could be related to drivers that Microsoft is providing. On further tests, all Nvme drives that use the Microsoft driver have this problem, but Intel 905P, which has its own driver provided by Intel, is working at full power,”.
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Hide game activity and set privacy on Steam
Steam is a game store behemoth that offers more titles than any other game store online, take that along with the fact that steam was one of the first online dedicated stores for games and you can guess that many people have a steam account, buy and play games on it. It is a platform where you can meet new people in games and add them as friends on steam so you can spend some time together. But happens if you want to have friends on Steam but you would like to hide your game activity? Or even if you want to go fully private on Steam so no one can find you so you can play whatever you want without paying and judging eyes? Luckily Valve appreciates your privacy and offers ways to do exactly this. Keep on reading on how to set up your privacy settings in Steam.

Hiding Steam game activity

  • Launch Steam on your PC.
  • Go to the top bar of Steam and click on your name.
  • Select Profile from the context menu.
  • Click on the Edit Profile button present at the right section of the window.
  • Next, click on the My Privacy Settings button.
  • Now, the Privacy Settings page will be opened.
  • Scroll down and go to the My Profile section.
  • Open the drop-down list given next to the Game Details and select the Private option.
  • Now, check if this process is working or not. For this, right-click anywhere on the blank space in the Steam screen > choose the Copy Page URL option.
  • Then, open a browser and paste the copied page URL in the address bar and check whether your Steam game activity is hidden or not.

Making profile private

  • Launch Steam > click on your name > select Profile from the menu list.
  • Click on the Edit Profile > My Privacy Settings button.
  • Go to the My Profile and open the dropdown menu.
  • Click on the Private option.
  • Now, the changes will be saved automatically.
If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
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Setting up an FTP Server in Windows
File Transfer Protocol Server, also known as FTP Server, is a private or public service that can host files that can be accessed both locally and globally. It is a quick, flexible and seamless service that allows you to store any kind of files depending on the total size of the server. If you’ve always found an FTP server useful, then the good thing is you can now create your FTP server since Windows 10 now allows it. You can host this server locally and later on make it globally available via the internet. So if you are planning to set up an FTP server on your Windows 10 computer, read on as this post will guide you on how to do so.

To set up the FTP server, you need to configure it first and then configure the Windows Firewall for the connections to go through. For more details, refer to the following steps:

Step 1: You need to configure the FTP server on Windows 10.
  • In the Search box, type in “Turn Windows Features On or Off” to search for it.
  • Then click on the appropriate result which will open a mini window.
  • From this mini window, scroll down to the list and expand “Internet Information Services where you have to expand the FTP Server section.
  • Next, select all the checkboxes to enable all the entries under FTP Server and then click the OK button to apply the changes made.
  • And now, since your computer is now allowed to host an FTP server, you need to configure it. To do so, type “Internet Information Services (IIS) Manager” in the Search box and click on the appropriate entry.
  • Next, right-click on Sites under the navigation bar of Connections and select Add FTP Site. This will open a new window where you have to input some information about your FTP hosting.
  • Now enter the details and click on Next.
  • Upon clicking Next, you will be prompted to give some authentication details. Enter the following details in the screenshot below.
  • Now click on Finish. After that, you will get an FTP Server being hosted on your Windows 10 PC.
And now that you’ve successfully configured the FTP Server, the next thing you have to do is to allow connections from and to the FTP server. Refer to the next step below. Step 2: Configure the Windows Firewall for FTP connections to pass-through
  • In the Start Search, type “Allow an app or feature through Windows Firewall” and click on the related search result which will open a window with all the settings.
  • From there, click on the Change Settings button. This will display a list where you have to mark all the checkboxes for the FTP server to enable them in both the Private and Public configurations.
  • After that, click OK. This will allow you access to the FTP server on your local network.
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How to Unmerge the User folder in Windows 10
The Windows 10 system allows users to change the default location of the User folders to another drive. This is probably to make sure that the files stay safe in case the system suddenly crashes. However, in some cases, while changing the path to another drive, for instance, the D drive or any folder, the Windows system recognized it as a hard drive as well so even though the files will be saved on that folder, it will appear as a hard drive in the Windows Explorer or look merged with another folder. It could also be that you had dragged and dropped a user folder to another user folder by accident. So if you’re wondering how you can unmerge the User folders, read on as this post will guide you on how exactly you can do that. Take note that even if you try to use the File History to restore the User folders, it still won’t work and you won’t be able to move them back to their previous locations nor restore the folders back to their previous versions and it would only state that they are not available. In the instructions given below, we are using the Downloads folder as an example.
  • Step 1: Tap the Win + R keys to open the Run dialog box.
  • Step 2: Next, type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Step 3: After opening the Registry Editor, navigate to the following registry key:
ComputerHKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders
  • Step 4: Then double-click on the multi-string value {374DE290-123F-4565-9164-39C4925E467B} located in the right hand pane. And in the Value Data, copy and paste the following value:
%USERPROFILE%Downloads
  • Step 5: Now click OK and close the Registry Editor.
Note: Look close enough and you’ll see that the multi-string values belong to each one of the folders. From there, you have a Desktop, Favorites, Skydrive, Music, Pictures, and many more.
  • Step 6: Restart your computer. After that, the operating system will pick up the new folder location during the startup. Here are the values for the other folders:
Music – {1CF1260C-4DD0-4ebb-811F-33C572699FDE} Pictures – {3ADD1653-EB32-4cb0-BBD7-DFA0ABB5ACCA} Videos – {A0953C92-50DC-43bf-BE83-3742FED03C9C} Documents – {A8CDFF1C-4878-43be-B5FD-F8091C1C60D0} Desktop – {B4BFCC3A-DB2C-424C-B029-7FE99A87C641}
  • Step 7: Now all you have to do is to change the location correctly. Start by tapping the Win + E keys to open the Windows File Explorer.
  • Step 8: After that, right-click on the Downloads folder located in the right-hand pane.
  • Step 9: Then click on Properties and go to the Location tab then type “D:\Downloads” in the location box.
  • Step 10: Click the Apply button and then the OK button to save the changes made. Doing so would ensure that not only the Downloads folder is restored but also that it does not stay merged to another folder or appear as a drive.
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How to remove ConvertDocsOnline from Your PC

ConvertDocsOnline is a Browser Extension for Google Chrome developed by Mindspark Inc. This extension offers users a quick and easy way to convert documents without any additional applications installed on their computer, it also has quick access links to popular websites that the average user might find interesting. While all this may look appealing and nice, this extension injects itself into your browser.

While installed, ConvertDocsOnline will monitor your browsing activity and record visited websites, clicked links, downloads, and even viewed products. All this information is later used/sold to Mindsparks Ad network to better serve user-targeted ads.

Browsing the internet with this extension installed will result in ad placement throughout your browsing sessions. These ads might appear as normal links (sponsored content), ad links, or even pop-up ads.

ConvertDocsOnline has been marked as a Browser Hijacker by several Anti-Virus scanners and is therefore recommended for optional removal from your PC.

About Browser Hijackers

Browser hijackers (sometimes referred to as hijackware) are a type of malware that changes web browser settings without the user’s knowledge or permission. These types of hijacks are increasing at an alarming rate around the globe, and they can be truly nefarious and sometimes dangerous too. There are plenty of reasons why you may have a browser hijack; however commercial, marketing, and advertising are definitely the primary reasons for their creation. In most cases, browser hijacking is used for earning advertising revenue that comes from forced ad mouse clicks and site visits. It might appear naive, but the majority of these sites are not legitimate and may pose a significant threat to your online safety. In a much worst case, your internet browser could be hijacked to download malicious software that can do a lot of damage to your PC.

Symptoms of browser hijacker malware

Symptoms that a web browser is a hi-jacked include: 1. the browser’s homepage is modified 2. your internet browser is constantly being redirected to adult websites 3. the default online search engine and/or the default browser settings are altered 4. you see many toolbars in your internet browser 5. you might find endless pop-up adverts on your computer screen 6. your web browser gets slow, buggy crashes very often 7. you can’t navigate to certain web pages, such as computer security software-related websites.

How they infect computer systems

Browser hijackers can enter a PC in some way or other, for example via downloads, file sharing, and e-mail also. Many browser hijackings come from add-on software, i.e., toolbars, browser helper objects (BHO), or plug-ins added to browsers to give them extra functionality. Browser hijackers sneak to your computer in addition to free software downloads also that you unwittingly install alongside the original. Examples of popular browser hijackers are Fireball, CoolWebSearch. GoSave, Ask Toolbar, RocketTab, and Babylon Toolbar. The existence of any browser hijacker on your computer could drastically diminish the web browsing experience, record your internet activities that lead to critical privacy issues, degrade overall computer efficiency, and result in application instability also.

Removing browser hijackers

Certain hijackers could be removed by simply uninstalling the related freeware or add-ons from the Add or Remove Programs in the Windows control panel. But, many hijacking codes are certainly not very easy to get rid of manually, since they go deeper into your operating system. Beginner PC users should not try for the manual form of removal methods, as it calls for thorough system knowledge to perform fixes on the system registry and HOSTS file. Browser hijackers can be effectively removed by installing and running anti-malware software on the affected PC. To get rid of any browser hijacker from your laptop or computer, you should download this particular certified malware removal application – SafeBytes Anti-Malware. Along with the antivirus tool, a system optimizer, like SafeBytes’s Total System Care, will help you in getting rid of all related files and modifications in the computer registry automatically.

Virus Blocking Access To Safebytes Website And Preventing Anti-Malware Downloads - What You Should Do?

All malware is bad and the level of the damage will vary greatly in accordance with the type of infection. Some malware types modify browser settings by including a proxy server or modify the PC’s DNS configuration settings. In such cases, you’ll be unable to visit some or all of the websites, and thus unable to download or install the necessary security software to remove the malware. If you are reading this now, you may have probably realized that a malware infection is the cause of your blocked net traffic. So how to proceed when you want to install antivirus software such as Safebytes? Do as instructed below to remove malware through alternate ways.

Get rid of viruses in Safe Mode

The Windows operating system includes a special mode known as “Safe Mode” where just the bare minimum required programs and services are loaded. If the malicious software is set to load immediately when PC boots, switching into this particular mode can prevent it from doing so. In order to enter into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSConfig and look for the “Safe Boot” options under the “Boot” tab. Once you are in safe mode, you can try to download and install your antivirus software application without the hindrance of the malware. Now, you can actually run the antivirus scan to eliminate computer viruses and malware without hindrance from another malicious application.

Switch to an alternate internet browser

Some malware only targets certain internet browsers. If this is your situation, make use of another internet browser as it can circumvent the malware. If you’re not able to download the anti-virus program using Internet Explorer, this means the virus could be targeting IE’s vulnerabilities. Here, you need to switch to a different internet browser like Firefox or Chrome to download the Safebytes Anti-malware program.

Install antivirus on a USB drive

Another option would be to make a portable anti-malware program on your USB stick. Adopt these measures to run the anti-malware on the infected PC. 1) On a clean PC, download and install Safebytes Anti-Malware. 2) Plug the pen drive into the clean PC. 3) Double click on the downloaded file to open the installation wizard. 4) When asked, choose the location of the pen drive as the place where you would like to store the software files. Follow the instructions on the computer screen to finish up the installation process. 5) Now, transfer the thumb drive to the infected PC. 6) Double-click the anti-malware program EXE file on the pen drive. 7) Run Full System Scan to detect and clean-up up all kinds of malware.

Review of SafeBytes Anti-Malware

If you are planning to purchase anti-malware for your desktop, there are plenty of brands and utilities for you to consider. Some are good ones, some are decent, while some are simply just bogus anti-malware applications that can ruin your personal computer themselves! You have to pick a tool that has got a good reputation and detects not only computer viruses but other sorts of malware also. When thinking about trustworthy programs, Safebytes Anti-Malware is certainly the strongly recommended one. Safebytes is one of the well-established PC solutions companies, which provide this all-inclusive anti-malware software. Using its cutting-edge technology, this application will assist you to get rid of multiples types of malware including computer viruses, trojans, PUPs, worms, ransomware, adware, and browser hijackers.

SafeBytes anti-malware takes computer protection to a whole new level with its advanced features. These are some of the highlighted features included in the tool.

Real-time Active Protection: SafeBytes gives real-time active monitoring and protection against all known viruses and malware. It’ll monitor your PC for suspicious activity continuously and safeguards your PC from illegal access. Robust, Anti-malware Protection: Built upon a highly acclaimed anti-virus engine, this malware removal tool has the capacity to find and get rid of several stubborn malware threats such as browser hijackers, PUPs, and ransomware that other typical antivirus applications will miss. Extremely Speed Scanning: SafeBytes Anti-Malware has got a multi-thread scan algorithm that works up to 5 times faster than any other anti-malware software. Web Protection: Through its unique safety score, SafeBytes informs you whether a site is safe or not to access it. This will make sure that you’re always certain of your safety when browsing the world wide web. Light-weight: SafeBytes is really a lightweight tool. It uses up an extremely small amount of processing power as it operates in the background so you’re free to use your Windows-based PC the way you want. 24/7 Assistance: Support service is available 24 x 7 x 365 days through chat and email to answer your concerns. SafeBytes can keep your personal computer protected from most advanced malware threats automatically, thus keeping your online experience secure and safe. Malware issues will become a thing of the past once you put this software program to use. You’ll get the best all-around protection for the money you spend on SafeBytes AntiMalware subscription, there is no doubt about it.

Technical Details and Manual Removal (Advanced Users)

To eliminate ConvertDocsOnline manually, go to the Add/Remove programs list in the Control Panel and choose the program you want to get rid of. For internet browser extensions, go to your web browser’s Addon/Extension manager and select the add-on you intend to remove or disable. You might also want to reset your home page and search engine providers, as well as delete browsing history, temporary files, and internet cookies. In order to ensure the complete removal, manually check your hard drive and Windows registry for all of the following and remove or reset the values as needed. But bear in mind, this can be a tricky task and only computer professionals could carry it out safely. Furthermore, certain malicious programs are capable to defend against its removal. It is advised that you carry out the removal process in Safe Mode.
Files: %LOCALAPPDATA%\ConvertDocsOnlineTooltab %LOCALAPPDATA%\Google\Chrome\User Data\Default\Local Extension Settings\pebplbnpogfdllkijjlabbjbbngdadjl %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Extension Settings\pebplbnpogfdllkijjlabbjbbngdadjl %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\pebplbnpogfdllkijjlabbjbbngdadjl %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\pebplbnpogfdllkijjlabbjbbngdadjl Registry: HKEY_LOCAL_MACHINE\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings, value: pebplbnpogfdllkijjlabbjbbngdadjl HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\convertdocsonline.dl.myway.com HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\convertdocsonline.dl.tb.ask.com HKEY_CURRENT_USER\SOFTWARE\Wow6432Node\ConvertDocsOnline HKEY_CURRENT_USER\SOFTWARE\ConvertDocsOnline HKEY_LOCAL_MACHINE\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller ConvertDocsOnlineTooltab Uninstall Internet Explorer
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File or directory is corrupted and unreadable
If you encounter an error message that says, “<Drive>: is not accessible, The File or directory is corrupted and unreadable” when you try to connect your USB or external device, then the File System could have been corrupted or the external device might be infected with malware. On the other hand, it is also possible that the device might have some physical damage. To fix the “The file or directory is corrupted and unreadable” error, you can try to run Check Disk or scan your computer for malware or you could also format the destination drive. For more details, refer to each one of the given options below.

Option 1 – Run the Check Disk utility

You can also run the Check Disk utility to fix the error when you connect your USB or external device.
  • In the Windows Search box, type “command prompt” and from the search results, right click on Command Prompt and select “Run as administrator”.
  • After opening Command Prompt, type this command and tap Enter: chkdsk <Partition Letter>: /f /r /x /b
  • The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
  • Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 2 – Try to format the destination drive

Formatting the drive can also help you resolve the error. To format it, follow these steps:
  • To get started formatting your drive, tap the Win + E keys and then go the access page of the drive.
  • Next, right click on the drive and select Format.
  • After that, uncheck the “Quick Format” option and then format your drive properly.
  • Now once the formatting process is finished, unplug the drive and plug it back in afterwards.
  • Check if the error is already fixed. If the drive is not initialized, tap the Win + R keys and hit Enter.
  • After opening the Run dialog box, type “diskmgmt.msc” and hit Enter to open Disk Management.
  • From there, right click on the drive volume and select initialize Disk.
  • Next, select the correct partition type and proceed.
Option 3 – Try scanning your computer for malware using Windows Defender Your computer could be infected with malware which might have triggered the “The file or directory is corrupted and unreadable” error. To fix this, you need to scan your computer using a reliable program like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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