Fix Windows Updates and MS Store, 0x80240438

When you encounter an error message that says, Chassis Intruded…Fatal Error…System Halted on your monitor then it indicates that the Chassis or the cabinet that holds the CPU, GPU, motherboard, and many more is open. It is a security feature offered by OEMs wherein a connector that is found in the motherboard can detect if the chassis component has been replaced or removed. There are a few OEMs that offer onboard speaker or PC chassis speaker which goes off in this kind of situation. Obviously, the problem has something to do with the hardware and in most cases, you have to put the jumper back on the motherboard with the pin-labeled chassis signal and ground. There are times when some OEMs offer a simple switch that is armed automatically when you properly close the chassis. Thus, you need to check if this switch has something to do with the error. If there is no switch or if it doesn’t resolve the issue, although you may be able to get into Windows with a warm boot, the normal Windows boot won’t really work unless you fix the problem. It is rather false positive and has something to do with the RTC RAM state or the BIOS. You might need to completely disable the Chassis intrusion feature to fix the error. Refer to the suggestions given below to try and fix the “Chassis Intruded, Fatal Error … System Halted” error.

Option 1 – Try to clear CMOS

You can easily clear CMOS by shorting two pins which can be found side by side on the motherboard. Keep in mind that it may vary from OEM to OEM although the basics are still the same to clear CMOS. In addition, you might also have to download the manual from the OEM’s website so that you’ll know its exact location.

Option 2 – Try booting into the BIOS

You can also try booting into the BIOS. All you have to do is tap either the DEL or F2 keys to get there. Note that everything will be set back to their default setting after you reset the CMOS.

Option 3 – Try disabling Chassis intrusion

In this option, you have to look for the Chassis intrusion feature in your BIOS. It might be located under security. From there, disable it and check if the problem’s fixed.

Option 4 – Try to reconfigure the BIOS

Once you have disabled the Chassis feature, you need to reconfigure the BIOS the way you expect it to be or to what it was before the reset.

In their search for making Windows, a better operating system Microsoft has come up with an insider program that will collect telemetry and send it to Microsoft in order to provide enough information to make a better OS. Being in an insider program is per choice basis and it is not forced to anyone. This guide will cover how to turn off the insider program since its constant updates and telemetry can slow down the internet. So if you decided that you no longer want to be part of this program here is how to turn it off.

• Press ⊞ WINDOWS + R to open the run dialog
• Type in dialog gpedit.msc and press ENTER
• You will find yourself in the Local Group Policy Editor Window. Inside windows find: Computer Configuration > Administrative Templates > Windows Component > Windows Update > Windows Update for Business
• Move to the right pane and double-click on the Manage Preview Builds option
• Inside the Manage Preview Builds window, check the Enabled radio button
• Go to the Options section, and using the drop-down menu, set the preferred release channel
• Select Apply and then OK

As you know, Windows programs depend on several operations to get executed and at the same time, there are also numerous parameters that have to be fulfilled for a program to get executed. However, based on some reports, there was an error when some users tried to run a program. This error says, “The application was unable to start correctly (0xc00007b)”. There could be various reasons why this error occurs but the main one is most likely due to an x86 application that is not compatible with the x64-based operating system. To fix this problem, you can run the Check Disk utility or reinstall the application or the Microsoft .NET Framework. You can also try reinstalling DirectX or replace the corrupted DLL file(s). For more details, refer to the given options below.

Option 1 – Try running the Check Disk utility

• In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
• After opening Command Prompt, type this command and tap Enter: chkdsk <Partition Letter>: /f
• The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
• Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 2 – Re-enable the Microsoft .NET Framework

You could also try to disable the Microsoft .NET Framework then enable the latest version of the .NET Framework on your PC and check if the error is fixed

Option 3 – Try to reinstall the program

There are times when some supporting module for your application under the hood could have messed up the application where you get the error. To fix this, you have to uninstall the program and then download its latest version from its official site and then install it again. Once you’re done, run the application and see if the error is fixed.

Option 4 – Run System File Checker scan

If reinstalling the program didn’t work, you can also try running the System File Checker or SFC scan to fix the error. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:

• Hit the Win + R keys to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Reboot your computer.

Option 5 – Try running the DirectX Diagnostic Tool

Since the error has something to do with the DirectX Graphics APIs, you can run the DirectX Diagnostic tool to resolve the problem.

Option 6 – Try updating or re-installing DirectX

If the DirectX Diagnostic tool didn’t work, you can try to update or reinstall DirectX instead. This can help in fixing the problem because when you reinstall or update DirectX, it will replace the incompatible or corrupted components of DirectX from your computer.

Spending a large amount of time working or gaming in front of the computer can take a toll on your health. And as someone who indeed spends a large amount of time in front of the computer, I would like to share some insights about how can you be happy and healthy at the same time by incorporating some practices and habits.

Get good chair

This is first on the list because it matters the most. A proper sitting chair is essential for back health. If your budget allows it, do yourself a favor and get an anatomic sitting chair or gaming chair with lumbar support. It costs but it is worth it.

Learn to sit properly

As the important chair is, sitting properly is also as important as much. Your spine believe it or not is a very important part of your body and you need to take care of it. Sadly long periods of sitting sessions are bad for muscles around the spine that could reflect on the spine itself. Keep your back straight and keep your head not down nor up, place it in a position like when you are walking so the spine that is going from your head is in line with the spine on your back.

Stretch

By medical standards, each hour of sitting should be accompanied by a stretch session since sitting itself is placing too much pressure on certain muscles and blood circulation is lowered. Changing leg position and doing just a little stretch each hour can be really beneficial for your health in long run.

Take breaks

Yes, playing games is fun and most of the time we do not want to stop playing, especially if we are winning but taking breaks is essential for your personal health. Old saying goes that overdoing anything is bad and this applies true even to things that we do for pleasure and relaxation. Take periodic breaks to stretch, stand up and maybe even walk just a little.

Drink water

During long work hours or long gaming sessions, it is not uncommon that we are so focused on our activity that we forget to take our water intake. Approximately 2liters of water per day is needed for an adult person to function properly during that day and if you spend long times in front of a PC do not forget to drink water.

Do not neglect your daily tasks

As enjoyable as it is gaming can make us forget about our daily tasks, do not neglect your life and your tasks. Remember, gaming is only OK if it does not interfere with the daily things that you need to do. Do not postpone going for groceries because of gaming, do not switch shower for another level in the game. Do all of the things you must do first and then sit and game.

Take care of yourself mentally

Having mental health is as important as having a physical one. Playing games is fun, but playing games with someone is even better, do not forget to socialize and invite some friends so you can share some fun times together. Also, detach yourself from outcomes that will come because of gaming, this is very important for gamers that do a lot of PVP games and get annoyed and angry when they lose or when some other player is talking trash. Remember, gaming is for you to relax and enjoy, not to stress you.

Valve has officially announced that Steam Deck will be compatible with Windows 11 despite TPM 2.0 Microsoft requirements. From the beginning, Deck was announced like a mini handheld PC device. Powered with new Steam OS 3.0 based on Linux. However, besides out-of-the-box OS it was also stated that Deck will be a personal device meaning that other PC-based operating systems could be installed on it and even run your typical applications in it. Since Microsoft announced Windows 11 hardware requirements, specifically the TPM 2.0 requirement many users voiced concern that Steam Deck will not be able to connect to Windows 11 TPM 2.0 is something that Microsoft requires for every internal and hardware component that is to connect on a Windows 11 device. This is to ensure that only trusted devices would be included in the array of a PC setup and avoid any problems like malicious hardware injecting software into a system. This would also minimize the compromise Windows would have, as unverified or untrusted devices connect to a Windows PC. However, Valve and AMD are ensuring us that Deck will not have any issue connecting to a PC running Windows 11 or even if you wish to transform Deck itself into a Device running Windows 11.

If you encounter Error Code 0x80090016 while trying to create a PIN or when you are using Microsoft Store, then you’ve come to the right place as this post will guide you in how you can fix this problem. Recently some users reported that they were unable to sign in or set up the Windows 10 Login PIN. Note that the potential fixes for this issue are totally different in both scenarios. Here’s the error message you get when you encounter the PIN related error:

“Something went wrong, We weren’t able to set up your PIN. Sometimes it helps to try again or you can skip for now and do this later.”

On the other hand, here’s the error message you get for the Microsoft Store-related error:

“Try that again, Something happened on our end and we couldn’t sign you in.”

Here are some potential fixes you can try to fix the Error Code 0x80090016 in the Microsoft Store:

Option 1 – Try to sync the Date and Time

The first thing you can try is to sync the Date and Time of your computer as the wrong Date and Time settings are one of the most common causes of connection problems like the Error Code 0x80090016. This is because of the incompatibility between the SSL Certificate validation date and the System Clock. Thus, you have to sync your System Clock. Refer to the steps below to do so.

• Start by tapping the Win + I keys to open the Windows Settings.
• Next, go to Time & Language > Date & time.
• From there, turn the toggle on for the “Set time automatically and Set time zone automatically” option on the right-side panel.
• After that, click on Region & language located on the left side panel and make sure that the Country or region on the right-side panel is set to the country you live in.
• Now close the Settings app and restart your computer and see if it fixes the problem or not.

Option 2 – Try to re-register the Microsoft Store app via PowerShell

• Tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
• If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
• Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml

• Wait for the process to be completed and then restart your computer.

Option 3 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

• Right-click on the start button and click on Command Prompt (administrator).
• Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
• Now restart your PC and afterward, try opening Microsoft Store again and then see if Error Code 0x80090016 is resolved or not.

Option 4 – Try to run the Windows Store Troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the Error Code 0x80090016. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.

• Tap Win + I keys again to open the Windows Settings panel.
• Go to Update & Security and then go to Troubleshoot.
• On your right-hand side, scroll down to find the Windows Store Apps and then click on Run the troubleshooter option and see if it fixes the problem.

On the other hand, you can use the options below if you encounter Error Code 0x80090016 while setting up your PIN.

Option 5 – Try to manage the NGC Folder

• You need to boot your computer into Safe Mode first.
• Next, delete all the contents of the NGC folder and you can do that by taking ownership of the folder first. To do so, refer to these sub-steps:
  • First, locate the concerned folder and right-click on it then select Properties.
  • Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
  • After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
  • Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
  • Now edit the permission to Full Control for “Everyone”.
  • Click OK to save the changes made and then exit.
• After you take ownership of the folder, you can now delete all of its contents.
• Once you’re done, restart your computer and see if the problem is fixed.

Option 6 – Try to use the Group Policy Editor

• Tap the Win + R keys to open the Run dialog box
• Then type “gpedit.msc” in the field and hit Enter or click OK to open the Group Policy Editor.
• Next, navigate to this setting: Computer Configuration > Administrative Templates > System > Logon
• After that, double click on “Turn on convenience PIN Sign-in” and set its radio button to Enable. This policy setting has the following description:

“This policy setting allows you to control whether a domain user can sign in using a convenience PIN. If you enable this policy setting, a domain user can set up and sign in with a convenience PIN. If you disable or don’t configure this policy setting, a domain user can’t set up and use a convenience PIN. Note: The user’s domain password will be cached in the system vault when using this feature. To configure Windows Hello for Business, use the Administrative Template policies under Windows Hello for Business.”

• After you set the radio button to Enable, it will turn on the Logins using the PIN. Note that setting the radio button to Disabled or Not Configured will turn off the Logins using the PIN.
• Now exit the Group Policy Editor and restart your PC so that the changes can take effect.

Access denied error code 16 is tied to websites, it is an error which you will encounter when trying to visit some specific website or if you are unlucky on all of the websites. Lucky for us this error is fixable and in order for us to do this, follow this guide for possible solutions.

1. Check Date and Time, Incorrect date and time can often interfere with services in your Windows, browsers are not different and this can cause some websites not to be shown. Check your date and time and set it correctly if needed.
2. Try to access the website from another device. If you manage to open a website on another PC or some other device then keep reading in order to find the solution, if you can not, then the problem is on the website itself.
3. Turn off Firewall or antivirus. New antivirus and firewall applications can sometimes mark certain websites as malicious and will cut contact with them rendering them unable to be accessed or opened. Try turning the firewall and antivirus temporarily off and then try to access the website.
4. Try opening web site in another browser. To eliminate browser-specific issues and their configuration, try opening the website in another browser.
5. Disable PROXI server. Some applications, especially malicious ones can change your proxi setting in LAN. go to your LAN settings and turn off proxi if it is enabled.
6. Reset your Browser. If this issue is caused by bad data in your browser or by its settings and preferences, resetting the complete browser will solve the issue.
7. Use VPN. Sometimes the reason for you was not able to access some website might be because the site is not available for your region, to bypass this issue use VPN and reroute your location.

This post will guide you on how you can fix the Error 0x80070079. This kind of error mostly occurs during the transfer of files across the networks. It could be caused by several factors which include the incorrect configuration of drivers or the network, as well as deadlock state or the server is loaded with a lot of tasks and if any location is not available. This error could also appear when you try to create a System Image or copy or move files on your computer. Here’s the full context of the error message:

“Error 0x80070079: The semaphore timeout period has expired.”

To fix this error, you can try to run the three built-in Network-related troubleshooters or update or reinstall the network adapter drivers or perform a network reset. For more details, follow the options laid out below.

Option 1 – Try to run the three built-in Network-related troubleshooters

The first thing you could do to fix the problem is to run any of the three built-in troubleshooters related to Networks such as Incoming Connections, Network Adapter, and Shared Folders troubleshooters. To access them, just open the Windows Settings app, and go to Update & security > Troubleshoot. From there, run any or each one of the aforementioned troubleshooters.

Option 2 – Update the Network Adapter drivers

You might also want to update the Network Adapter drivers by following these steps:

• Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
• Then right-click on each one of the Network drivers and update them all.
• Restart your PC and see if it helped in fixing the BSOD error.

Note: If updating the network drivers didn’t help in fixing the “Windows could not find a driver for your network adapter” error, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly. To reinstall the network adapter driver, refer to these steps:

• Open the Devices Manager from the Win X Menu.
• Then locate the device drivers and right-click on them to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, restart your computer. It will just reinstall the device drivers automatically.

Option 3 – Perform a Network Reset

Network Reset is a feature in Windows 10 that will help you reinstall the Network adapters as well as reset the Networking Components back to their original settings.

• Open the Start Menu and click on the Settings icon.
• Next, click on the Status link on the left side where you should see the status of your Network. Aside from that, you should also see a link that will let you open the Network Troubleshooter – click on that link to expand Network Troubleshooter.
• Under Network Troubleshooter, select the link for “Network reset”.
• After you click on Network reset, it should redirect you to the following page. From there, click on the Reset now button.

As you know, Windows Hello offers you quick access to computers since you can log in to your Windows devices three times faster compared to passwords with the help of the camera via Face recognition and fingerprint reader. This way, Windows Hello will recognize you right away. However, there are also times when you might encounter some problems when using Windows Hello. For one, if you are trying to add the PIN method to Windows Hello on your Windows 10 computer but you suddenly encountered an error code of 0x801c004d or if you are trying to use your existing pin and you encounter an error code of 0x80070490 along with an error message that says, “Not recognized”, then read on as this post will guide you on how you can fix both of these errors. Here is the complete content for both errors:

• “0x801c004d – Unable to enroll a device to use a PIN for login”
• “0x80070490 - Not recognized, Pin and fingerprint are no longer options for signing in”

If you got any of these two errors, there are several potential fixes you can check out to resolve them. You can try to check for any Windows Updates or create the PIN again or check the CNG Key Isolation Service. You could also try to reset the TPM or create a new User Account. For more information, follow the instructions provided below.

Option 1 – Try checking for any available Windows Updates

The first thing you can do is to check for any available Windows Updates. It is possible that your computer may be outdated and is the reason why you’re having troubles with Windows Hello. To check for Windows Updates, just go to Settings and from there, head over to the Update and Security section and click on Windows Updates located on the left pane, and then click on the Check for Updates option. Wait until the process of checking updates is completed and if it finds new updates, install it. After you install the new Windows Updates, check if you can now add the PIN on Windows Hello or not.

Option 2 – Try creating the PIN again

The next thing you can do is to create the PIN again by signing out and signing in again and then try creating the PIN once more. If this does not work, you can try restarting your computer and creating the PIN again. You could also try removing the PIN and then change it.

• Remove the PIN by going to Settings > Accounts > Sign-in options.
• From there, go to the PIN section and click on the Remove button.
• You will be asked to verify your account to proceed in removing the PIN, enter your credentials.
• Restart your computer and then set up a new PIN.
• Once you’re done, restart your computer and check if the error is gone now.

Option 3 – Try checking the CNG Key Isolation Service

The CNG Key Isolation Service is the one that stores and uses long-lived keys in a secure process complying with the common criteria requirements and it is possible that the error could be related to this service. This service is hosted in the LSA processes and provides key process isolation to private keys and associated cryptographic operations as required by the common criteria. Thus, you need to check this service to see if it’s the one that’s causing the error.

• Tap the Win + R keys to open the Run dialog box and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
• Next, locate the “CNG Key Isolation Service” and once you find it, double click on it to open its Properties box.
• After opening its Properties, check its Startup type and select Manual. This is the default setting and if it is Disabled, then it’s no wonder why you’re getting errors with Windows Hello, thus, you need to enable it.
• Once done, restart your computer and check if you can now add the PIN to Windows Hello. If you still get the error, then you might want to try setting the CNG Key Isolation Service from Manual to Automatic and then click on the Start button and see if it fixes the error or not.

Option 4 – Try to reset the Trusted Platform Module or TPM

You might also want to try resetting the Trusted Platform Module or TPM to fix the error. You can do this by opening Windows PowerShell and then executing the “Clear-Tpm” command. After that, check if the error is now resolved.

Option 5 – Try to create a new User Account

You could also try to create a new User Account on your Windows 10 computer to fix the Windows Hello error. Once you have created a new local user or administrator account in Windows 10, check if you are now able to add the PIN from this newly created user account.

A lot of Windows 10 users have reported recently that their computers are frequently crashing with a Blue Screen error with an error code “VIDEO_DXGKRNL_FATAL_ERROR”. This kind of Stop error appears not so often and its bug check value of 0x00000113 is an indication that there is some violation in the Microsoft DirectX graphics kernel subsystem. This error also occurs when there is a corrupted driver that interferes with the GPU’s normal functionality. According to some security experts, this kind of error is reported to only occur in Windows 10 PCs. Users started getting this error right after a large Windows Update. The cause of this error might have something to do with a violation in the DirectX graphics kernel subsystem where there could be a bad DirectX install or some corrupted Dynamic Link Library or DLL. Aside from that, the error might also be caused by the Nvidia driver which might have crashed or it could also be that there is an intermittent power supply. Moreover, an outdated BIOS as well as a third-party security program might be the ones behind this Blue Screen error. Whichever the case may be, you need to fix the VIDEO_DXGKRNL_FATAL_ERROR BSOD error by following the instructions given below carefully.

Option 1 – Try checking if the NVIDIA graphics card is enabled and update it as well

Although the problem is quite massive, the fix could be as simple as enabling the NVIDIA graphics card if it turns out to be disabled. There might be some strange reason why your graphics card disables itself. Thus, the best and first option you can try is to check if the NVIDIA graphics card is enabled or not. To do so, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• Then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
• After opening the Device Manager, look for the Nvidia graphics card option among the list of device drivers. Once you found it, check if it is enabled or not. If it’s not enabled, you should see a gray arrow pointing downwards. Right-click on the card and select Enabled.
• Next, right-click on the graphics card once more and click on the Update Driver Software option and then click on the “Search automatically for updated driver software” option.

Option 2 – Update or uninstall third-party security program

As mentioned, the VIDEO_DXGKRNL_FATAL_ERROR Blue Screen error might be caused by a third-party security program that’s installed on your computer. So you have to either update it or uninstall it to resolve the issue.

Option 3 – Check the power supply for any inconsistency

The Blue Screen error might also be caused by an intermittent power supply. If there is any intermittent changes between the main supply and the battery power, it might lead to bad contact on your supply to the charger and thus, causes the VIDEO_DXGKRNL_FATAL_ERROR Stop error to appear. So to check if this scenario is applicable to you, you have to monitor your computer for any frequent changes between the power supply and the battery power. If you see that the supply is displaying power On and Off, see if the same goes when the power supply is disconnected. However, if it does not occur, you might have to purchase a new power adapter cable and replace the one that you have right now.

Option 4 – Reinstall the Graphics card drivers

• Tap Win + R to open Run then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
• From there, look for the Display adapters and uninstall each one of the graphics card drivers by right-clicking on them and selecting the Uninstall device option.
• After uninstalling the graphics card drivers, close the Device Manager and tap Win + R to open Run once again.
• After that, type “appwiz.cpl” in the field and hit Enter to open Programs & Features in the Control Panel.
• Next, look for any program that’s related to your GPU manufacturers like Nvidia, AMD, or Intel. Right-click on any GPU-related entry and click on Uninstall to uninstall them and then follow the next on-screen instructions that appear afterward.
• Now restart your computer.
• Once your computer has restarted, go to the GPU manufacturer’s website and download the latest driver version for your graphics card model and then install it.
• Restart your computer once again. That should fix the problem.

Option 5 – Try checking if there are any BIOS updates available for your PC

Updating the BIOS may help you resolve the BSOD error. You can just go to the OEM’s website as they offer utility software that can download BIOS firmware and update it without any problem. BIOS updates usually offer enhancements and fixes to some issues like this one.

Option 6 – Perform a System Restore

Performing a System Restore on your computer can also help you fix the VIDEO_DXGKRNL_FATAL_ERROR Blue Screen of Death error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.