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Fix Windows Update Error 0x80070BC9

As you know, every Windows Update is essential for every Windows operating system. They have to be regularly installed, especially since they include various security updates that are important to the system. However, there are times when Windows Update fails to execute properly and you get errors like the error code 0x80070BC9. When you encounter this particular Windows Update error, you will get the following error message on your screen:

“0x80070BC9 – ERROR_FAIL_REBOOT_REQUIRED. The requested operation failed. A system reboot is required to roll back changes made.”

This kind of Windows Update error is most likely caused by a newly installed problematic software, corrupted Windows Update files, or policies that restrict the behavior of the Windows Module Installer. The Windows Module Installer, also known as “WMIW” or “TiWorker.exe”, is the one that checks for new updates from the Windows server and installs them on your computer. This is why you need to make sure that you do not have any policies that control the start behavior of the Windows Module Installer since this service must not be hardened to any start value and should be managed by the operating system.

To resolve the Windows Update error code 0x80070BC9, you can check out the options provided below.

Option 1 – Try checking the status of the Windows Modules Installer Worker Service

Since the Windows Update error code 0x80070BC9 has something to do with the Windows Module Installer Worker service, you need to check its status in the Service Manager. Refer to the following steps to do so.

  • In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “MSC” in the field and hit Enter to open the Services Manager.
  • After opening the Services Manager, look for the Windows Modules Installer Worker Service.
  • Once you found it, check its status and make sure that its Startup type is set to Manual.
  • Now click on the Start button and see if it fixes the Windows Update error.

Option 2 – Run the Windows Update Troubleshooter

You might want to run a built-in Windows Update troubleshooter to resolve the Windows Update error. It is one of the things you can check out as it is known to automatically resolve any Windows Update errors like error code 0x80072EE2. To run this troubleshooter, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Try contacting the IT administrator to modify the group policies

You could also try to contact the IT administrator to have the group policies modified. This option is applicable for company-managed systems. As mentioned, one of the possible causes of the Windows Update error 0x80072EE2 is the policies that control the start behavior of the Windows Module Installer. Thus, you need to have them removed so that the Windows Module Installer Worker service is managed by the operating system itself. And since there could be many policies, it is highly advised that you contact your company’s IT administrator to get the job done for you.

Option 4 – Try to install the Windows Updates in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing Windows Update error code 0x80070BC9. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

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Option 1 – Try to restart the Credential Manager Service

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  • Next, look for the Credential Manager Service in the Services window.
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Option 2 – Try to start the Application Information Service

You can also try starting the Application Information Service to fix the “Error 1061 The service cannot accept control messages at this time”. Just open the Windows Services Manager and make sure that Application Information Service is Started. And if you find that it’s already started, you need to restart it.

Option 3 – Try killing the IIS Worker Process via Task Manager

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Enable or Disable the Reserved Storage
A lot of users complain about low storage space each time a Windows Feature update is released as well as to complain about not being able to download the updates, slow update experience, and many other complaints. The main issue is that many users do not have enough storage space available on their PCs. And now to make sure that none of the updates gets stuck because of low storage space, Microsoft presented the Reserved Storage feature which comes preinstalled with v1903 or those where v1903 was clean installed. This guide will be showing you how you can enable or disable the Reserved Storage in your Windows 10 computer. As you know, the Windows Update process should have enough space so that it can download, extract and apply the update on the computer. Usually, the size of the Reserved Storage is around 7GB which gives enough space for the update, temporary files, system caches, apps, and many more. And according to Microsoft, the size of the Reserved Storage space will vary from time to time and will depend on how you use your computer.

Explanation

The Reserved Storage space feature is enabled by default on devices that come preinstalled with the May 2019 update or after performing a clean installation of the Windows 10 OS. To check if your computer has this feature, you need to go to Settings > System > Storage and from there click on the “Show more categories” link and then click on the “System & reserved” option. However, if you can’t find the Reserved Storage from the list, then it’s probably because your computer has limited space on the hard disk or it is not a fresh or new install. On the other hand, if you have this feature but have no use for it and want to disable it instead, then read on as this post will also show you how it’s done.

Solution

Keep in mind that when you disable the Reserved Storage feature, chances are, you might be unable to enable it back so you need to make sure that it’s really what you want to do before you disable it permanently. So if you really want to disable Reserved Storage, you can do so using the Registry Editor. Before you proceed, you have to create a System Restore point first and then carry out the following steps.
  • Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and then tap Enter to open the Registry Editor.
  • Next, navigate to this registry path: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionReserveManager
  • From there, double click on the DWORD named “ShippedWithReserves” and set its value to “1”.
  • Once you’re done, restart your computer and see if the Reserved Storage feature is now gone.
On the other hand, if you want to reduce the Reserved Storage space, there are two ways you can do that. First, you can go to Settings > Apps > Apps & features > Manage optional features and from there, uninstall the optional features that you do not use. The second one is you have to go to Settings > Time & Language > Language and then uninstall the languages and their add-on which you don’t use. Note: The Reserved Storage feature is also used by system processes and apps to create temporary files and once the Reserved Storage space fills up, Windows 10 will delete them automatically. It is undeniable a useful feature so disabling it is not recommended but if you are running on low storage space and don’t have much choice, then you may disable it at your own risk.
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