nslookup works but ping fails in Windows

nslookup is a command-line tool that helps in finding the DNS records of a website. It sends a name server query to the DNS and obtains the corresponding IP address. Aside from that, it can also perform some complex functionality such as finding details about FTP server, Mail server and many more but most of them are used by administrators. The best thing about nslookup is that it queries the DNS server directly and it does not rely on the cache.

On the other hand, there is another tool called PING that is used to verify connectivity. PING sends a packet of information to the IP address or Domain and gets back a response in the form of packets. So if everything goes well, all packets are received but if not, it will help you find out where the delay in the network exactly is. However, the ping command does not always attempt a DNS lookup which means that it might be using the DNS cache and use the IP address available in that table.

Although both nslookup and PING help you in identifying the host or IP address, however, they don’t always work and sometimes fail. So if your nslookup works but ping fails on your Windows 10 PC when querying the IP address of a website then it could be caused by many reasons. It could be that the nslookup queries work for you but when you try to use PING, it fails. For instance, if you open the abc.com website, here’s how it will look like:

nslookup xyz.com

Server: dns.company.com

Address: 192.168.1.38

C:> ping xyz.com

Ping request could not find host xyz.com. Please check the name and try again.

The domain is converted into an IP address and then data is sent to that IP address when you use PING. So when a reply comes back it means that the data is going back and forth to that domain without any problem. However, if the DNS fails to resolve the IP address of the website or if your PC does not attempt a DNS lookup, you will receive a similar error message that says, “Could not find host” and so on. To resolve this issue, here are some options that might help.

Option 1 – Reset Winsock, TCP/IP & Flush DNS

Resetting Winsock, TCP/IP, and flushing DNS might help you resolve the issue with nslookup and PING. To do so, follow these steps:

  • Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
  • After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.
  1. netsh winsock reset – type in this command to reset Winsock
  2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
  3. ipconfig /flushdns – type in this command to flush the DNS cache
  • Next, restart your PC and check if the problem’s fixed.

Option 2 – Force Windows to do a DNS lookup using FQDN

  • Go to Settings > Network & Internet > Status > Change adapter options.
  • From there, right-click on the network and select Properties.
  • Next, in case you’re using IPv6, from the list of connections available in the list, select Internet Protocol Version 4.
  • Then click on Properties and click Advanced.
  • After that, switch to the DNS tab and select “Append these DNS suffixes (in order)” and click on the Add button and then add “.” as a suffix so that each time you query using PING and another tool, it will add a “.” at the end and will force the lookup.

Option 3 – Make sure that there is only one default gateway

If your computer has more than one NIC connected and there are multiple default gateways, then it will most likely create confusion which is why you need to remove the default gateway from the configuration of all NICs and make sure that there is only one default gateway.

Option 4 – Use the Google Public DNS

You might want to change your DNS to Google Public DNS as it could also help you in fixing the nslookup and PING issues. To do so, follow the steps below.

  • The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
  • Next, click on the “Change Adapter Settings” option.
  • After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
  • Right-click on your network connection and click on Properties.
  • Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
  • After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
  • Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 5 – Check the Windows Host file

You can also try to cross-check the Windows Hosts file to find out if the website you are trying to open has been blocked, because if it is, then it’s no wonder why PING fails even when nslookup works. There are instances when some third-party application modifies the file and adds some websites to the blocklists. So if the website is indeed blocked, you need to remove it from the list.

Option 6 – Delete the WLAN Profiles

Deleting the WLAN Profiles might be a good idea if you are not able to connect to the internet on your computer and if you’re using Wi-Fi. It could be that the networks that were connected previously have gone rogue which is why it is not connecting properly. And so deleting the WLAN profiles might help you in fixing the issue with nslookup and PING.

Option 7 – Reinstall the Network Adapter Drivers

  • Tap the Win + R keys to launch the Run window and then type in the “msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Then right-click on each one of the Network drivers and select “Uninstall device”.
  • Restart your PC.

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Fatal error C0000034 happens during the installation of the Windows update and if you are one of the unlucky users who sadly run into this, keep reading as we will provide solutions to this error and how to get around it. Start from point 1 to the bottom and hopefully you will have your PC back into working order in no time.
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Guide to Fixing PFN_LIST_CORRUPT Blue Screen

PFN_LIST_CORRUPT Blue Screen - What is it?

PFN_LIST_CORRUPT is a blue screen of death error code. It occurs when the PFN (Page Frame Number) list becomes corrupt. The Page Frame Number is basically used by your hard drive to determine your location of each one of your files on the disk. This error may occur when starting up the program or while using it. Blue screen of death errors occurs without any warnings. The program disrupts all of a sudden and the computer screen turns blue.

Solution

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PFN_LIST_CORRUPT Blue Screen error may occur due to multiple reasons. Some of the common reasons include:
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Further Information and Manual Repair

This is a critical PC error but easy to resolve. You don’t need any technical expertise to fix this error on your PC. Here are some quick and easy methods to resolve PFN_LIST_CORRUPT Blue Screen error:

Method 1: Install Compatible Device Drivers

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Method 2: Scan for Viruses

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Method 3: Clean and Restore the Registry

PFN_LIST_CORRUPT Blue Screen error indicates poor PC maintenance. When you don’t clean and remove unnecessary and obsolete files like junk files, bad registry keys, cookies, internet history, temporary files, and invalid entries from the registry, the registry overloads and gets damaged. These files accumulate taking up a lot of disk space and also corrupt system files. If these files are not removed timely, it results in registry issues like a blue screen of death errors and run-time errors. To remove these files and clean the registry, you need to install a powerful registry cleaner. Whether the underlying cause for PFN_LIST_CORRUPT Blue Screen of Death error on your PC is viral infection or registry issues, to resolve the BSOD error code in seconds download Restoro. This is a cutting-edge and multi-functional PC fixer deployed with both an antivirus and a registry cleaner. Additional features include a system optimizer too. It is user-friendly and easy to operate. You can download it on all Windows versions without any hassle. It is safe and bug-free. The registry cleaner feature scans and removes all unnecessary files, cleans and repairs the registry while the antivirus utility simultaneously removes all kinds of malicious software including spyware, viruses, Trojans, and malware. Click here to download Restoro now and resolve the PFN_LIST_CORRUPT Blue Screen of Death error immediately!
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Option 1 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like PNP_DETECTED_FATAL_ERROR Blue Screen error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
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Option 2 – Try disabling or removing newly installed hardware

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Option 3 – Try disabling BIOS Memory options namely Caching Shadowing

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Option 4 – Try to run the CHKDSK utility

Running the CHKDSK utility might also help you resolve the PNP_DETECTED_FATAL_ERROR Blue Screen error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.
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  • After opening Command Prompt, execute the following command and hit Enter:
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Option 5 – Try to uninstall programs you’ve installed recently

Chances are, some programs that you just installed might be the one that’s causing the BSOD error. Thus, you need to uninstall the program to resolve the problem.
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Option 6 – Update the Device drivers

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Option 7 – Perform a System Restore

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What is QTCF.dll Error?

Sometimes you may experience QTCF.dll error on your computer either during installation or while upgrading applications like iTunes and QuickTime. This error indicates that the installation or the upgrading of the desired application was unsuccessful. The QTCF.dll error is recognized by the Apple Support Community and they have provided a solution to fix this error easily.

Solution

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QTCF.dll error occurs because the computer overloads with too much data which corrupts and damages registry files. And therefore the desired program fails to download and start on your PC. When this happens you see a pop up on your screen and the QTCF.dll error message that is usually displayed as:
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Further Information and Manual Repair

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A Word of Advice

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About Potentially Unwanted Applications

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Have you ever detected an unwanted program on your computer system and pondered how it got there since you’re confident that you didn’t consciously download or never gave authorization to be installed? Potentially Unwanted Programs (PUP), also known as Potentially Unwanted Applications (PUA), are programs that you never wanted in the first place and sometimes come bundled with freeware software. Once installed, the majority of these applications can be hard to eliminate and become much more of a nuisance rather than a benefit. The term PUP was coined to outline this crapware as something other than malicious software. Similar to malicious software, PUPs cause problems when downloaded and placed on your PC, but what makes a PUP different is you grant consent to download it – the fact is very different – the software installation bundle actually tricks you into accepting the installation. No matter whether it is viewed as malware or otherwise, PUPs are nearly always harmful to a computer owner as they will bring on spyware, adware, keystroke logging, along with other nasty “crapware” features on the PC.

What do PUPs do on your PC, precisely?

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How you can stop PUPs

• Read carefully before accepting the license agreement as it might have a clause about PUPs. • Do not accept standard, express, default, or any other installation settings which are recommended. Always select “custom” installation. • Install an advert blocker/pop-up blocker; Deploy anti-malware products like Safebytes Anti-Malware. These types of software programs could establish a wall between the computer and online criminals. • Be alert if you download and install freeware, open-source software, or shareware. Never install applications that seem suspicious or malicious. • Use official product websites for downloading software. Stay away from download portals altogether as most websites compel users to download the software using their own download manager, which is often bundled with some sort of unwanted programs.

Can't Install Safebytes Anti-malware due to the presence of Malware? Do This!

Practically all malware is bad, but certain types of malicious software do more damage to your computer or laptop than others. Some malware sits in between the computer and the internet connection and blocks a few or all websites which you want to check out. It might also prevent you from the installation of anything on your PC, particularly anti-virus programs. If you’re reading this article right now, you’ve perhaps recognized that virus infection is a reason for your blocked internet traffic. So what to do when you want to install an anti-malware application like Safebytes? There are a few actions you can take to circumvent this issue.

Download the software in Safe Mode with Networking

In Safe Mode, you are able to change Windows settings, uninstall or install some software, and remove hard-to-delete viruses and malware. If the virus is set to load immediately when the computer boots, switching to this mode may prevent it from doing so. To get into Safe Mode or Safe Mode with Networking, press the F8 key while the computer is booting up or run MSConfig and look for the “Safe Boot” options under the “Boot” tab. After you restart into Safe Mode with Networking, you can download, install, as well as update anti-malware software from there. Following installation, run the malware scanner to eliminate most standard infections.

Switch to an alternate web browser

Certain viruses might target vulnerabilities of a particular web browser that block the downloading process. If you seem to have a trojan attached to Internet Explorer, then switch to an alternate web browser with built-in security features, such as Chrome or Firefox, to download your preferred anti-malware program – Safebytes.

Install and run anti-malware from a USB drive

Another method is to download and transfer an anti-malware application from a clean PC to run a virus scan on the infected system. Follow these steps to run the antivirus on the infected computer. 1) On a clean PC, download and install Safebytes Anti-Malware. 2) Plug in the USB drive into the uninfected PC. 3) Double click on the downloaded file to open the installation wizard. 4) Choose a USB flash drive as the place when the wizard asks you where you wish to install the application. Follow activation instructions. 5) Remove the USB drive. You may now use this portable antivirus on the infected computer. 6) Double-click the antivirus software EXE file on the pen drive. 7) Run Full System Scan to identify and clean-up up all types of malware.

A Look at the Best Anti-Malware Program

These days, anti-malware software can protect your PC from different types of internet threats. But exactly how to decide on the right one among various malware protection application that is available out there? As you might be aware, there are numerous anti-malware companies and products for you to consider. Some are worth your money, but most aren’t. You have to purchase a product that has obtained a good reputation and detects not only viruses but other sorts of malware too. Amongst few good programs, SafeBytes Anti-Malware is the highly recommended program for the security-conscious end user. Safebytes is among the well-established computer solutions firms, which provide this all-inclusive anti-malware software program. With its cutting-edge technology, this application will let you eliminate several types of malware like computer viruses, trojans, PUPs, worms, adware, ransomware, and browser hijackers. SafeBytes has great features when compared to other anti-malware programs. The following are some of the features you will like in SafeBytes. Real-time Protection: Malware programs trying to enter the computer are identified and stopped as and when detected by the SafeBytes active protection shields. They are very efficient in screening and getting rid of various threats because they’re constantly revised with new updates and alerts. World-class AntiMalware Protection: This deep-cleaning anti-malware software goes much deeper than most anti-virus tools to clean out your computer. Its critically acclaimed virus engine locates and disables hard-to-remove malware that conceals deep within your personal computer. Internet Security: SafeBytes checks and gives a unique safety ranking to each and every site you visit and block access to web pages known to be phishing sites, thus protecting you against identity theft, or known to contain malware. Fast Scan: Safebytes Anti-Malware, with its advanced scanning engine, offers ultra-fast scanning which can immediately target any active on-line threat. Lightweight: This program is not “heavy” on your computer’s resources, so you will not notice any performance problems when SafeBytes is operating in the background. Premium Support: For any technical issues or product support, you can get 24/7 professional assistance via chat and email.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove RegCleanPro without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by RegCleanPro

Files: File %APPDATASystweakRegClean ProVersion 6.1ExcludeList.rcp. File %APPDATASystweakRegClean ProVersion 6.1German_rcp.dat. File %APPDATASystweakRegClean ProVersion 6.1log_06-13-2013.log. File %APPDATASystweakRegClean ProVersion 6.1results.rcp. File %APPDATASystweakRegClean ProVersion 6.1TempHLList.rcp. File %COMMONDESKTOPRegClean Pro.lnk. File %COMMONPROGRAMSRegClean ProRegClean Pro entfernen.lnk. File %COMMONPROGRAMSRegClean ProRegClean Pro.lnk. File %COMMONPROGRAMSRegClean ProRegister RegClean Pro.lnk. File %PROGRAMFILESRegClean ProChinese_rcp.ini. File %PROGRAMFILESRegClean ProCleanSchedule.exe. File %PROGRAMFILESRegClean ProCloud_Backup_Setup.exe. File %PROGRAMFILESRegClean ProCloud_Backup_Setup_Intl.exe. File %PROGRAMFILESRegClean Proisxdl.dll. File %PROGRAMFILESRegClean ProRCPUninstall.exe. File %PROGRAMFILESRegClean ProRegCleanPro.dll. File %PROGRAMFILESRegClean ProRegCleanPro.exe. File %PROGRAMFILESRegClean Prosystweakasp.exe. File %PROGRAMFILESRegClean Proxmllite.dll. File %WINDIRTasksRegClean Pro_DEFAULT.job. File %WINDIRTasksRegClean Pro_UPDATES.job. Directory %APPDATASystweakRegClean ProVersion 6.1. Directory %APPDATASystweakRegClean Pro. Directory %COMMONPROGRAMSRegClean Pro. Directory %PROGRAMFILESRegClean Pro. Registry: Key Distromatic at HKEY_CURRENT_USERSoftware. Key Systweak at HKEY_CURRENT_USERSoftware. Key Systweak at HKEY_LOCAL_MACHINESOFTWARE.
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Fix 0xd00000e5, 0x8007139f, 0x80090030 PIN
The quickest and easiest way to log into your computer is when you use the PIN feature in Windows 10. Even though it is a bit slower compared to biometric logins such as Fingerprint and Iris scanning that comes under Windows Hello, the PIN feature is definitely less complicated. However, just like any other module of the software, it is also prone to some errors. In this post, you will be guided in fixing several PIN errors such as 0xd00000e5, 0x8007139f, and 0x8009003. These errors could be caused at different points in time like when you change or create a PIN or when you log into your computer. To fix the 0xd00000e5, 0x8007139f and 0x8009003 PIN errors, there are various solutions you can try. You may empty the contents of the NGC folder or remove and change the PIN or the password. You could also use the Group Policy Editor or reset the ACLs in the NGC folder as well as run built-in tools like System File Checker and the DISM tool.

Option 1 – Take ownership of the NGC folder and delete its contents

  • Boot your computer first into Safe Mode.
  • Next, you need to take ownership of the Ngc folder first and you can do that using Command Prompt.
  • Type “command prompt” in the Windows Search bar and then right-click on the relevant search result and select “Run as administrator”.
  • After that, if a User Account Control or UAC prompt appears, just click on Yes to proceed.
  • Next, type and enter this command: TAKEOWN /F C:WindowsServiceProfilesLocalServiceAppDataLocalMicrosoftNgc
  • Note that the <path> is the location of the folder or file in File Explorer.
  • Now type and enter this second command: ICACLS C:WindowsServiceProfilesLocalServiceAppDataLocalMicrosoftNgc /grant administrators:F
  • Finally, once the command has been executed, restart your computer.
  • Once your computer has restarted, delete all the contents in the Ngc folder and check if the error is now fixed.

Option 2 – Try to remove and change the PIN or password

The 0xd00000e5, 0x8007139f, and 0x8009003 PIN errors could be caused by some conflicting issues with the PIN or password you have set for the User Account of your computer. Thus, you have to remove or change the PIN or password to fix these PIN errors.
  • Remove the PIN by going to Settings > Accounts > Sign-in options.
  • From there, go to the PIN section and click on the Remove button.
  • You will be asked to verify your account to proceed in removing the PIN, enter your credentials.
  • Restart your computer and then set up a new PIN.
  • Once you’re done, restart your computer and check if the error is gone now.

Option 3 – Try to use the Group Policy Editor

  • Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
  • Next, navigate to this policy setting: Computer Configuration > Administrative Templates > System > Logon
  • After that, double click on the “Turn on convenience PIN Sign-in” option located on the right-side panel.
  • Then set its radio button to Enabled. You will see the following description when you do so:
“This policy setting allows you to control whether a domain user can sign in using a convenience PIN. If you enable this policy setting, a domain user can set up and sign in with a convenience PIN. If you disable or don’t configure this policy setting, a domain user can’t set up and use a convenience PIN. Note: The user’s domain password will be cached in the system vault when using this feature. To configure Windows Hello for Business, use the Administrative Template policies under Windows Hello for Business.”
  • After setting the radio button to Enabled, it will turn on the Logins in your computer using the PIN.
  • Close the Group Policy Editor and restart your computer for the changes to take effect.

Option 4 – Try to reset the ACLs in the Ngc folder

  • Type “command prompt” in the Windows Search bar and then right-click on the relevant search result and select “Run as administrator”.
  • After opening Command Prompt with admin privileges, execute this command: C:/Windows/Service/Profiles/Local/Service/AppData/Local/MicrosoftNgc /T /Q /C /RESET
  • The command you entered will start checking for errors and fix them automatically.

Option 5 – Run the System File Checker scan and the DISM tool

System File Checker:

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Now restart your computer.

DISM tool:

  • Open Command Prompt.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-image /Restorehealth
  • After that, wait until the process is finished and do not close the window as the process will probably take a couple of minutes.
  • Once it’s done, restart your computer.
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Connecting a Wireless Printer to a Windows PC
Although it’s easy to set up wired printers in most cases and they have their charm, you don’t have to be around the printer if you are connected to the same network. So in this post, you will be guided on how you can install and set up a wireless printer on your Windows 10 computer. The idea here is to ensure that your Wi-Fi printer and your Windows 10 computer are connected on the same network and to do that, you need to carry out the following steps:
  • You have to connect the printer to the Wi-Fi network.
  • You have to add the printer or scanner to Windows 10.
  • You have to install the printer software.
  • You have to change the default printer.
  • And troubleshoot the printer.

For more details, follow the instructions below.

Step 1: Connect your printer to the Wi-Fi network. In this step, you need to turn on your printer and look for the option to connect to a Wi-Fi network. Note that the step to connect to the Wi-Fi network depends on what kind of printer you use as well as its OEM since there will be a user interface or a Wi-Fi button that will get the job done for you. Once your printer is connected to the Wi-Fi network, you need to keep it turned on until the setup is completed. Step 2: Next, add a printer or scanner to Windows 10
  • Since you’re already connected to the Wi-Fi network, you now have to go to Settings > Devices > Printers & scanners.
  • From there, click on the Add a printer or scanner option.
  • After that, the scanning process will begin as Windows 10 looks for the printer and once it finds it, it will display the printer in the result.
  • Choose the Wi-Fi printer from the results and click on the Add device option. Once you click this option, Windows will install the drivers via Windows 10 update. Note that this process will apply to all the printers – connected, wireless, and so on.
Step 3: You have to install a printer software In this step, you need to use the driver software from the OEM even though the default printer software works since in most cases, the driver software from OEM works better compared to the default ones and offers much better functionality like ink-saving modes, and many more. Step 4: You now have to change the default printer After installing the printer software, you now have to set or change the default printer in your computer. If you have not installed any printer, the default printer in Windows is the one that saves the files. Now since you have already installed your printer, all that’s left for you to do is to change the default printer of Windows 10 to the one you installed earlier. To do that, follow these sub-steps:
  • Go to Settings and navigate to Devices > Printers & scanners.
  • From there, check the checkbox labeled, “Let Windows manage my default printer” if there are many printers. This will recommend you to use the most used printer. But if you don’t want to switch to the most used printer, then uncheck the checkbox.
  • Once done, click on the printer you want to set as the default one and go to Manage, and then click on the Set as default button.
Step 5: If you have any issues with your newly installed printer, then you need to troubleshoot it One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.
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How to fix windows 10 error code 0x80073712
Windows 10 has displayed one of the most efficient and user-friendly interfaces. However there have been many issues on the backend of this commonly praised operating system: For example, Windows Update is still a wonky and error-laded system application. One example of this error is Windows Update Error 0x80073712 which stands in the way of users just wanting to keep their PCs updated hassle-free. The error code 0x80073712 signifies that a file needed by Windows Update to function is either damaged, missing, or corrupted. However, this does not mean that your Windows version will forever stay as-is with no mode to update it. Windows Update Error 0x80073712 is perfectly fixable with the set of provided steps below and some of Windows’ built-in troubleshooting steps:

Solution 1: Open Windows Update Troubleshooter

  1. Open the Windows Update Troubleshooter by pressing the Window Key and  “S” keys simultaneously.
  2. Enter the word “Troubleshoot” in the search box and select the Troubleshoot result
  3. On the new window, select “Windows Update” to troubleshoot.
  4. Run the troubleshooter, then open Windows Update and try to install the update again.

Solution 2: Run the DISM tool

  1. Open the command prompt by pressing Windows Key and “S” key simultaneously
  2. Enter “cmd” in the search box. Right Click command prompt among the results and select “Run as administrator”
  3. In the Command Prompt window type the following and press the Enter key after every command
DISM.exe /Online /Cleanup-image /Scanhealth DISM.exe /Online /Cleanup-image /Restorehealth
  1. To close the Administrator: Command prompt window, type Exit, and then press Enter.
  2. Run Windows Update again.

Solution 3: Rename the Software Distribution folder

  1. Open the command prompt as previously mentioned
  2. Input the following command pressing Enter after every line net stop wuauserv net stop cryptSvc net stop bits net stop msiserver rename c:windowsSoftwareDistribution softwaredistribution.old net start wuauserv net start cryptSvc net start bits net start msiserver exit
  3. Restart the PC and run the updater if it works again.

Solution 4: Restart Windows Update Services

  1. Press the Windows logo key and R together to open Run -> Input services.msc -> and press Enter
  2. Search for the Windows Update service -> Check its status
  3. If it is not indicated, right-click on the service and select Start to force start your Windows Update
  4. If you see an error, locate the Startup Type option and set it to Automatic
  5. Now you should reboot your computer and see if your Windows Update is OK

Solution 5: Fix Registry Issues

If after all the aforementioned solutions, you still experience problems with Windows Update, the problem may lie in the registry that is either damaged or corrupted. You may choose to do manual editing of your Windows registry by opening your Windows registry editor. But doing so is risky as one wrong letter may do incalculable damage to your system. To do so safely for more inexperienced users., we recommend using a third-party registry cleaner/tools, many of which can be found online.
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