Logo

Fix Windows Update Error 0x80240020

There are instances when the Windows 10 installation needs interaction before it reaches the file process. And so if you suddenly encounter the Windows Update Installation Failure 0x80240020 error under the Windows Update History, then you need to get it fixed.

When you encounter this kind of Windows Update Error, you will see an error message that says, “The operation did not complete because there is no logged-on interactive user”. This error also indicates the “WU_E_NO_INTERACTIVE_USER” code. To resolve this issue, in this post we’ll walk you through a couple of steps but before you get started, know that you don’t have to run any troubleshooter or delete any file just to fix this error since all you have to do is enable one option that can automatically login with your account and complete the installation for you. With that said, just make sure to only try running Windows Update once you’re told to do so.

There are two ways you can enable the option that could resolve the Windows Update Installation Failure 0x80240020 error. One is via Settings while the second one is via Registry Editor.

Option 1 – via Settings

Step 1: Go to Settings > Accounts > Sign-in Options.

Step 2: From there, toggle on the “Use my sign-in info to automatically finish setting up my device and reopen my apps after an update or restart” option.

Step 3: After that, it will make sure that the interaction part is removed from the Windows Update process.

Note: If your device is joined in a domain or if some work or email policies are applied to your device by your company or organization, then you wouldn’t be able to see this option in Settings and that’s where the Registry Editor comes in. Just make sure that you’re logged in as an administrator and that you create a System Restore Point first since registry hacks are sensitive and could highly impact how your computer behaves or functions. Once you have that covered, follow the steps below.

Option 2 – via Registry Editor

Step 1: In the Start search, type “Regedit” and hit Enter to open the Registry Editor.

Step 2: Navigate to the following registry key:

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsUpdateOSUpgrade

Note: If the above-given registry key does not exist, you can simply create it. All you have to do is right-click on the WindowsUpdate key and then select the New Key option and type “OSUpgrade” as its name. Afterward, create a new DWORD (32-bit) Value and name it “AllowOSUpgrade” and set its value to 0x00000001.

Step 3: Restart your computer and check if the error is now fixed. And then try to update your Windows 10 computer again and while you’re at it, make sure that you’re around your computer to interact with the prompts needed to complete the installation process.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

How to Fix Windows 10 Error 0x80072ee7

Error Code 0x80072ee7 - What is it?

Error Code 0x80072ee7 is an error code that is most commonly associated with Windows 10 and the use of the Windows Store. Several things can cause this error, which has been present as an error message in Windows 10 and all the way back through Windows 8.

Common symptoms include:

  • An error message when you attempt to connect to the Windows Store.
  • Inability to download or install purchases from the Windows Store.

Fortunately, there are several simple methods that can be used to attempt to resolve Error Code 0x80072ee7 on your Windows machine. These methods don’t require advanced computer knowledge or familiarity with high-level tools, so the average user should be able to complete them without help. However, if you feel like you need assistance in resolving Error Code 0x80072ee7, always contact a qualified Windows repair technician who can assist you.

Solution

Restoro box imageError Causes

There are four basic things that can cause Error Code 0x80072ee7 to appear on a Windows device. The first is that the connection to the Internet is limited in some manner, either due to a system or equipment error. Secondly, some parts of the update components could be missing. Next, an error within the DNS can be a cause. Finally, having any kind of compatibility errors on the machine (for example, between the antivirus software that you run and the Windows Update tool) can lead to the appearance of Error Code 0x80072ee7.

Further Information and Manual Repair

There are a few different methods that you can try in order to resolve the appearance of Error Code 0x80072ee7 on your Windows machine. These are fairly simple to complete, but if you do not feel confident in your ability to carry them out successfully, you may want to get in touch with a qualified computer repair technician to help you.

Here are the best methods to employ as you seek to resolve Error Code 0x80072ee7 on your Windows device:

Method One: Check Your Connection

Make sure that you are able to connect to the Internet by visiting several common sites like Google in order to ensure that your issue is not related to your Internet service provider or the equipment that you are using to access the Internet.

Method Two: Use an Alternative DNS

If you believe that your DNS connection may be the problem, you can change the specific DNS that you are using to one that is provided by Google. This can resolve any conflicts that may occur because of the IP address detected on your device. In order to do this, simply follow these steps:

  • Step One: Go into your control panel and click on the option for “Network and Internet,” then select “Network and Sharing Center.” You’ll want to find the option to “change adapter settings,” which is normally located on the left bar of the navigation panel.
  • Step Two: Find the connection method that you are employing (i.e. Wi-Fi network).
  • Step Three: Right-click and find the connection properties menu. Under the TCP/IPV4 menu, click on the option to change your DNS numbers to manual entry and set your preferred DNS server to “8.8.8.8” and your alternate server to “8.8.4.4”.

Once these steps are complete, you can reattempt to connect to the Windows Store. You may need to restart your computer before connecting.

Method Three: Run the Fix It Tool from Windows

Microsoft has created a great tool that can automatically scan your computer for a number of common errors and attempt to fix them as they are encountered. This can be downloaded directly from the Windows site and can be used to try to fix not only Error Code 0x80072ee7 but also many other error messages that may pop up on your computer.

After you have run the Fix It tool, it is always a good idea to restart your computer to allow any changes that have been made to fully take effect.

Method Four: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

Read More
How to Fix dxgmms2.sys BSOD in Windows
The dxgmms2.sys file is a system driver file in Windows that is associated with the Graphics Rendering capabilities of a computer. However, this file is known to cause various Blue Screen of Death errors. Some of the culprits for these errors include issues with RAM, hard disk issues, corrupted drivers, and incompatible firmware. Despite its many causes, fixing this issue is quite straightforward so it should be easier for you to fix it. Here are some of the Blue Screen errors related to the dxgmms2.sys file:
  • SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
  • SYSTEM_SERVICE_EXCEPTION
  • KMODE EXCEPTION NOT HANDLED
  • PAGE FAULT IN A NONPAGED AREA
  • IRQL NOT LESS OR EQUAL
If you have recently created a System Restore point prior to getting the dxgmms2.sys Blue Screen error, then you need to perform System Restore first before you further troubleshoot the problem as it might help in resolving the Blue Screen error. Refer to the steps below to perform System Restore.
  • First, press the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
If System Restore didn’t help in fixing the Blue Screen error, now’s the time for you to resort to the troubleshooting tips provided below but before you get started, make sure that you create a System Restore point first.

Option 1 – Reinstall the Graphics Card drivers

  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Graphics Card drivers listed under Display Adapters.
  • Right-click on each one of the Graphics Card drivers and select Uninstall device and then follow the next on-screen instructions given to uninstall the driver.
  • Now reboot your computer. During this time, your system will automatically reinstall the Graphics card drivers.
Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it. After that, you could also check if there’s a new update of the game you’re getting the issue of the black bar.

Option 2 – Try running the DirectX Diagnostic Tool

Since the dxgmms2.sys Stop error has something to do with the DirectX Graphics APIs, you can run the DirectX Diagnostic tool to resolve the problem.

Option 3 – Try updating or re-installing DirectX

If the DirectX Diagnostic tool didn’t work, you can try to update or reinstall DirectX instead. This can help in fixing the problem because when you reinstall or update DirectX, it will replace the incompatible or corrupted components of DirectX from your computer.

Option 4 – Try to update the BIOS

Updating the BIOS can help you fix the Blue Screen error related to the dxgmms2.sys file but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Now restart your computer to apply the changes made.

Option 5 – Use some registry tweaks

  • Tap the Win + R keys to launch the Run utility.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlGraphicsDrivers
  • From there, right-click on the right-side panel and click on New > DWORD (32-bit) Value.
  • Then set the name of the new DWORD to “TdrDelay”.
  • After that, use the next set of instructions and select the one for the Windows version you are using.

32-bit Windows:

  • Choose the DWORD (32-bit) value.
  • Then type in “TdrDelay” as the name and hit Enter.
  • After that, double click on TdrDelay and add “10” as its value and click OK. This will set the response time for your GPU to be 10 seconds.

64-bit Windows:

  • Select the QWORD (64-bit) value.
  • Next, type in “TdrDelay” as the name and hit Enter.
  • Double click on TdrDelay and type in “10” as its value data and click OK.
  • Restart your computer to apply the changes made.

Option 6 – Disable the Sleep Functionality

You might also want to disable the Sleep Functionality as it could be the reason why you’re getting the Blue Screen error. There are times when the graphics card’s drivers are being used in the background and if the display goes to sleep and is awakened, it may cause a Blue Screen error. To fix it, you can prevent your computer from going into Sleep mode.

Option 7 – Try to run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that might help you fix any Blue Screen errors related to the dxgmms2.sys file. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
Read More
Disable Touchscreen in Windows 11
The touchscreen feature inside Windows 11 is a pretty good thing but sometimes can be very impractical. The screen can easily and constantly get dirty due to fingers touching it all the time and there are users that do not wish or want to have this feature at all. touchscreen windows 11If you are one of the mentioned users and for any reason, you do not wish to have a touchscreen-enabled then sit back and relax, we have you covered in this tutorial on how to fully disable touchscreen inside Windows 11.

Turn off touchscreen via device manager

  1. Click on the Windows Search icon in the taskbar
  2. Type Device Manager
  3. Click on Device Manager from the list of results
  4. Inside locate Human Interface Devices and click on the right arrow
  5. In the list, find HID-Compliant Touch Screen and select Disable Device
  6. Click on Yes to confirm

Disable it via Windows Terminal

  1. Right-click on the Windows icon in the taskbar
  2. Click on Windows Terminal (admin)
  3. Inside run this command: Get-PnpDevice | Where-Object {$_.FriendlyName -like '*touch screen*'} | Disable-PnpDevice -Confirm:$false

Conclusion

No matter which method you prefer, both of them will disable the touch screen inside Windows 11. Thank you for reading trough article and I hope to see you again. Take care.
Read More
How to Fix Windows Setup Error 0x80300002
Installing a Windows 10 upgrade is definitely not an easy task since the process is not always smooth sailing and you could encounter some errors when doing so. This isn’t unusual since there are various software configurations and hardware configurations as well as services it depends on in order to properly work. So if any of them malfunctions or becomes corrupted, it will affect the process which will result in errors like the error code 0x80300002. When you encounter this kind of Windows Update error, you will see the following error message on your screen:
“We couldn’t install Windows in the location you choose. Please check your media drive. Here’s more info about what happened: 0x80300002”
You can encounter this kind of error if there is corruption in the partition table of the drive where the installation is in progress. In addition, corruption on the Media device could also cause this problem. So if you encounter this error when running Windows Setup, read on as this post will guide you in fixing it. There are several ways to resolve this issue. The first thing you can do is to verify the compatibility between the BIOS and the installation media. You could also try recreating all the partitions as well as recreating the bootable USB drive. For more detailed information, follow the given options below.

Option 1 – Check if the BIOS is compatible with the installation media

The first thing you can do to fix the error is to check if there are any compatibility issues between the BIOS and the installation media you’re using. This is actually one of the most likely reasons why you’re getting the error since this is a complicated point for the Windows installation process. If the installation media is based on GPT, then your BIOS must be based on UEFI. So if you have your bootable media with the MBR partitioning, you need to set your BIOS to Legacy.
  • In the Windows Search box, type “command prompt” and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
  • After that, execute this command: exe /convert /allowfullOS
  • Now, wait until the process is completed since you can track its process on your screen.
  • Once it’s done, go to Settings > Update & Security > Advanced Startup options and from there, click on Restart Now. This will restart your computer and give you advanced options.
  • Next, select Troubleshoot > Advanced Options where you will see further options including System Restore, Startup Repair, Go back to the previous version, Command Prompt, System Image Recovery, and UEFI Firmware Settings.
  • Now select the “Legacy” option. This will take you to the BIOS. Boot Mode is typically available under Boot > Boot Configuration. Once you’re there, set it to Legacy and then save the changes you’ve made. After that, your computer will restart.

Option 2 – Try recreating a new bootable drive

  • Insert your USB drive into your PC.
  • Tap the Win + R keys to open the Run dialog box and type in “cmd” and tap Enter to open the Command Prompt. Alternatively, you can also search for “cmd” in the Cortana search box to open Command Prompt.
  • Once you’ve opened CMD, type in this command to open the DISPART utility – diskpart
  • After that, you should see a new black and white window that would say, “DISKPART>”.
  • Next, type in “list disk” in the command line and tap Enter to see the list of all the Storage devices as well as your hard disk connected to your PC. Here, you have to identify your disk’s number.
  • Type in this command where “X” is the disk number you have identified and then tap Enter – disk X
  • Type in this command and hit Enter to clear the table records and all the visible data on the drive – clean
  • Now you have to recreate a new primary partition of the drive so you’ll have to type in this command and tap Enter right after – create part pri
  • A new primary partition has been created so you have to select it by typing this command and tapping Enter – select part 1
  • Now you have to format it to make it visible to normal users by typing – format fs=ntfs quick
Note: If your platform supports the Unified Extensible Firmware Interface or UEFI, replace the “NTFS” with “FAT32” in the command on Step 10.
  • After that, type in this command and tap Enter after – active
  • Finally, type this command and hit Enter to exit the utility – exit
  • After you prepare the image for the operating system, save it to the root of your USB Storage device.

Option 3 – Try to recreate all the partitions

If none of the first two options given above worked, then you can try to recreate all the partitions instead. All you have to do is restart the Windows installation process and wait until you get to the part that says, “Where do you want to install Windows?”. From there, you will see options like delete, format, extend, create new partitions, and many more. Now you have to select the Delete all the partitions options and then use the “New” button to create new partitions. Just make sure that you have one primary partition at least where you can install Windows 10. After that, continue the installation of Windows on the new partition. Keep in mind that when you create a new partition, it also recreates the partition table configuration which means that the chances of getting an error are very unlikely.
Read More
Fix Error 0x80246019 in Microsoft Store
Microsoft has started building a unified store with Windows 8 and later with Windows 10 in order to make it easier for users to get safer and more modern applications for their Windows 10 devices. This unified store is called the Microsoft Store which is tied up with the Windows Update. The delivery for them both are quite similar which is why they also have some common errors as well as fixes for them. So in this post, you will be guided on how you can fix error 0x80246019 for both Microsoft Store and Windows Update in your Windows 10 computer. The error 0x80246019 might be caused by corrupted system files or missing ones or be due to some glitch in the component services and other possible causes but whatever the cause is, you can fix it with the help of the following fixes, make sure to follow each one of them carefully.

Option 1 – Reset Windows Update components

  • Open Command Prompt with admin privileges.
  • After that, type each one of the following commands and hit Enter after you key in one after the other.
    • net stop wuauserv
    • net stop cryptsvc
    • net stop bits
    • net stop msiserver
Note: The commands you entered will stop the Windows Update components such as Windows Update service, Cryptographic services, BITS, and MSI Installer.
  • After disabling WU components, you need to rename both the SoftwareDistribution and Catroot2 folders. To do that, type each one of the following commands below, and don’t forget to hit Enter after you type one command after the other.
    • ren C:WindowsSoftwareDistribution SoftwareDistribution.old
    • ren C:WindowsSystem32catroot2 Catroot2.old
  • Next, restart the services you’ve stopped by entering another series of commands. Don’t forget to hit Enter after you key in one command after the other.
    • net start wuauserv
    • net start cryptsvc
    • net start bits
    • net start msiserver
  • Close Command Prompt and reboot your PC.

Option 2 – Toggle the Windows Insider Program settings

This option is only applicable to you if you are a part of the Windows Insider Program. If you are, then follow the steps below.
  • First, you have to open Settings and go to the Update & Security section.
  • From there select the Windows Insider Program.
  • After that, select the “Stop Insider Preview builds” option and then restart your computer.
  • Now open the Windows Insider Program again and check if it fixes error 0x80246019 or not.

Option 3 – Run the System File Checker Scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the cause why you’re getting error 0x80246019. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Reboot your computer.

Option 4 – Run the DISM tool

You can also run the DISM Tool as it helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” which could help in fixing error 0x80246019.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 5 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.

Option 6 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing error 0x80246019. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.
Read More
How to be a healthy PC gamer

Spending a large amount of time working or gaming in front of the computer can take a toll on your health. And as someone who indeed spends a large amount of time in front of the computer, I would like to share some insights about how can you be happy and healthy at the same time by incorporating some practices and habits.

gaming

Get good chair

This is first on the list because it matters the most. A proper sitting chair is essential for back health. If your budget allows it, do yourself a favor and get an anatomic sitting chair or gaming chair with lumbar support. It costs but it is worth it.

Learn to sit properly

As the important chair is, sitting properly is also as important as much. Your spine believe it or not is a very important part of your body and you need to take care of it. Sadly long periods of sitting sessions are bad for muscles around the spine that could reflect on the spine itself. Keep your back straight and keep your head not down nor up, place it in a position like when you are walking so the spine that is going from your head is in line with the spine on your back.

Stretch

By medical standards, each hour of sitting should be accompanied by a stretch session since sitting itself is placing too much pressure on certain muscles and blood circulation is lowered. Changing leg position and doing just a little stretch each hour can be really beneficial for your health in long run.

Take breaks

Yes, playing games is fun and most of the time we do not want to stop playing, especially if we are winning but taking breaks is essential for your personal health. Old saying goes that overdoing anything is bad and this applies true even to things that we do for pleasure and relaxation. Take periodic breaks to stretch, stand up and maybe even walk just a little.

Drink water

During long work hours or long gaming sessions, it is not uncommon that we are so focused on our activity that we forget to take our water intake. Approximately 2liters of water per day is needed for an adult person to function properly during that day and if you spend long times in front of a PC do not forget to drink water.

Do not neglect your daily tasks

As enjoyable as it is gaming can make us forget about our daily tasks, do not neglect your life and your tasks. Remember, gaming is only OK if it does not interfere with the daily things that you need to do. Do not postpone going for groceries because of gaming, do not switch shower for another level in the game. Do all of the things you must do first and then sit and game.

Take care of yourself mentally

Having mental health is as important as having a physical one. Playing games is fun, but playing games with someone is even better, do not forget to socialize and invite some friends so you can share some fun times together. Also, detach yourself from outcomes that will come because of gaming, this is very important for gamers that do a lot of PVP games and get annoyed and angry when they lose or when some other player is talking trash. Remember, gaming is for you to relax and enjoy, not to stress you.

Read More
Can't Connect to Blizzard Battle.net App
Blizzard is one of the most beloved game company which brought some of the most and greatest titles in PC gaming. Blizzard has released its own launcher in which you can launch games, sadly sometimes launcher does not want to work and fails to connect. If this happens to you be sure to:
  1. Reset your network devices to make sure your router hasn't become flooded with data.

    Power cycling your modem and router allows them to reset and re-establish a connection to your ISP. Follow these steps to completely power cycle the devices in your network connection:Note: If your modem has a battery backup, you will need to take the battery out or use the reset button on the modem.
    1. Shut down all computers connected to the modem/router.
    2. Power down and unplug the modem and the router if you're using one.
    3. Allow to sit for 60 seconds unplugged.
    4. Plug in and turn on the modem and router, and allow them to completely boot up until the front panel connection lights on the modem show a steady connection.
    5. Start the computer and allow it to completely boot up.
  2. If you're using a wireless connection, optimize your internet connection to rule out a connection issue.

    If you're experiencing issues with your low-speed or wireless internet connection, follow the steps below to troubleshoot the problem.
    1. Try plugging your computer directly into your modem.
    2. Shut down other programs that access the internet, such as other games or download programs.
    3. Satellite, mobile phone, and WiMax internet connections are not stable connections and may cause further connection issues when playing Blizzard games. If possible, consider switching to a more stable connection.
  3. Update your drivers and operating system to resolve any compatibility issues.

    Out-of-date drivers and operating systems can cause a variety of issues and are one of the first things to check when a game is having problems. The instructions below will help you check and update your drivers.
    • Even new computers can have out-of-date drivers and operating systems because updates are released routinely.
    • Some games and programs might run fine on a system with old drivers, but outdated drivers can still create technical issues with specific games or programs.
    • Check our supported video cards articles to make sure your hardware is compatible:
    Refer to the steps below to update drivers and software for your operating system.
  4. Release and renew your IP and flush your DNS to resolve any network conflicts.

    1. While on the desktop, press Windows Key and type CMD.
    2. Right-click Command Prompt and select Run as administrator.
    3. Type ipconfig /release in the command prompt.
    4. Wait a few seconds for a reply that the IP address has been released.
    5. Type ipconfig /renew in the command prompt.
    6. Wait a few seconds for a reply that the IP address has been re-established.
    7. Type ipconfig /flushdns in the command prompt.
    8. Close the command prompt and attempt to make a connection.
  5. Close all other applications to resolve software conflicts and free up resources.

    Before trying the steps below, close unnecessary programs and restart your computer. Identify Problematic Startup Items
    1. Press Ctrl+Shift+Esc to open the Task Manager.
    2. Click More Details.
    3. Select the Startup tab.
    4. Right-click on each item and select Disable.
    5. Restart the computer.
    If this resolves the issue, enable the startup application one at a time to determine which one is causing the problem. You will need to restart between each application you enable. Note: To re-enable startup applications, follow steps 1-4 and select Enable.
  6. Delete the Battle.net Tools folder to automatically rebuild outdated or corrupt files.

    1. Close Blizzard processes.
      1. Press Ctrl + Shift + Esc to bring up the Task Manager.
      2. Click the Processes tab.
      3. Select all Agent, Blizzard Battle.net desktop app, and game processes, and click End Process.
    2. Navigate to the folder containing the Battle.net directory:
      1. Press Windows Key + R to open the Run dialogue.
      2. Type C:\ProgramData\ into the Open field and press Enter.
    3. Delete the Battle.net folder.
    4. Run Battle.net and update the game to see if the issue persists.
    If the error persists after you try these steps, another program may be causing the problem. Restart your computer and delete the Battle.net folder one more time.
    Note: The above steps may cause the Blizzard Battle.net desktop app to forget game install locations. If your games can’t be found, you will see Install on the Blizzard Battle.net desktop app game tab instead of Play. To find your installation, click Locate this game or run the game launcher.
Read More
Fix the HTTP Error 304 Not modified
When you get the “HTTP Error 304 Not modified” error in Google Chrome, Mozilla Firefox, or Microsoft Edge, there can be lots of reasons why you’re getting this error. The HTTP Error code 304 means redirection, technically. It could be that the DNS has some issues or the cache is already reusing the existing information to look for a website or it could also be that your browser might be infected. In this post, we will show you what you can do to fix the “HTTP Error 304 Not modified” error when you are not able to open a website on your browser. Here are the exact details of the error message:
“This status code is returned if the client has already downloaded resources since the last visit and is displayed to notify the client browser that the requested resources is already stored in the browser cache which hasn’t been modified.”
Follow each one of the given fixes below to resolve the issue.

Option 1 – Clear the browsing data on your browsers

The first thing you can try is clearing the browsing data on your browsers.

Microsoft Edge:

  • Open Microsoft Edge.
  • Then click on the three horizontal dots to open the menu.
  • From there, click on Settings. And under Settings, click the “Choose what to clear” button under the Clear browsing data section.
  • Next, check all the checkboxes and then click the Clear button to clear the browsing data in the Edge browser.
  • Restart Edge.

Google Chrome:

  • Open Chrome and then click on the three vertical dots located at the top of the window.
  • Then click on Settings.
  • After that, click on Advanced. And from the Privacy and Security section, click on the “Clear browsing data” option.
  • Now click on the CLEAR DATA button.
  • Restart Chrome.

Mozilla Firefox:

  • Open Firefox and then click on the three horizontal lines to open the menu.
  • From there, click on Options.
  • Next, select Privacy & Security.
  • After that, click on the Clear Now button under the Cached Web Content section and then click the Clear All Data button under the Site Data section.
  • Restart Firefox.

Option 2 – Flush DNS and reset the TCP/IP

There are some websites that don’t resolve since the DNS in your computer still remembers that old IP address. And so you need to flush the DNS as well as reset the TCP/IP on your computer.
  • Click the Start button and type in “command prompt” in the field.
  • From the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
  • After opening Command Prompt, you have to type each one of the commands listed below. Just make sure that after you type each command, you hit Enter
    • ipconfig /release
    • ipconfig /all
    • ipconfig /flushdns
    • ipconfig /renew
    • netsh int ip set dns
After you key in the commands listed above, the DNS cache will be flushed and the TCP/IP will reset.

Option 3 – Try using the Google Public DNS

Changing your DNS to Google Public DNS might also help you in fixing the “HTTP Error 304 Not modified” error. To do so, follow the steps below.
  • The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
  • Next, click on the “Change Adapter Settings” option.
  • After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
  • Right-click on your network connection and click on Properties.
  • Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
  • After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
  • Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 4 – Run Cleanup Tool and disable Extensions

You might also want to run the Cleanup Tool in Chrome if you are using this browser as well as disable all the extensions as some of them, if not all, might be the reason why you’re getting the “HTTP Error 304 Not modified” error.
Read More
Fix Microsoft Word Stopped Working in Windows
Microsoft office has set itself as one of the most used and best suites for business use and MS Word as the most widely used word processor. But how even best are not immune to some small bugs and unexpected behaviors so is not Word. Word has stopped working is probably know to a wide audience of its users, I think I could safely say that each Word user has experienced this error at least once, luckily the error is not anything to worry about since it is an easily fixable issue.

Try automated solutions

There are some fully automated solutions that could fix any PC issues, some are available in free versions. If you prefer to do things manually however keep on reading and follow the instructions below.

Manual FIXES:

  1. Update MS Word

    Make sure that you are running the latest build of Word in order to eliminate all bugs and to have a smooth running experience. Go to File > Account > Product Information > Update Options and click Enable Update and then select Update Now.
  2. Check the file

    Corrupted files can cause this crash and this error, try opening another text file inside the Word to eliminate file corruption.
  3. Run Word in safe mode and disable add-ins

    Did you know that MS Word has a safe mode like Windows? In this safe mode, Word will boot up just the application without any add-ins installed and in this environment, you can start one add-in by one to see which one is causing the issue. Press ⊞ WINDOWS + R to open the run dialog Inside run dialog type in winword /safe followed by ENTER to run Word in safe mode If MS Word works fine in Safe mode, disable all COM Add-ins (while being in safe mode) and restart Word. Re-enable the add-ins one at a time to identify the problematic one. Click on File and then on Options Click on Add-Ins from the options list Select COM Add-ins from the drop-down menu and click on Go Uncheck all the add-ins and click OK to confirm Close the Dialog Box and MS Word. Now try running MS Word normally and see if it works Repeat steps to enable the add-ins, one at a time, and check which add-in is causing this error
  4. Repair Word installation

    Press ⊞ WINDOWS + R to open the run dialog In run dialog type in control panel and press ENTER Inside Control Panel click on Programs and Features Locate and click on Microsoft Office to select it Once selected click on change located on top of the application list Once Office Windows loads click on Repair Wait for the process to finish
  5. Reinstall MS office

    If all the previous solutions failed next step would be to completely uninstall MS Office and install it again once the old one has been completely removed from the system. Go to the control panel as explained in the previous step and select Office Instead of Change this time click on uninstall and follow on-screen instructions Once uninstall is finished, install a new copy of MS Office.
Read More
Fix CompareExchange128 error
During Windows 10 installation, you will see all the beautiful user interfaces, however, what’s more, important are the drivers, your processor, and free storage disk in order for the installation to be successfully completed. So if you are getting the CompareExchange128 error during the installation of Windows 10, this means that the CPU lacks a very important instruction known as “CMPXCHG16B”. Thus, if you don’t have CMPXCHG16B, then it will result in the CompareExchange128 error when you install Windows 10. In fact, CMPXCHG16B, PrefetchW as well as LAHF/SAHF is a criterion for you to be able to use Windows 10 64-bit version when upgrading from an earlier version of Windows. So what exactly is the CMPXCHG16B instruction? The CMPXCHG16B instruction is the one that performs an atomic compare-and-exchange on 16-byte values. This instruction can also be referred to as “CompareExchange128”. The atomic compare-and-exchange means that the CPU compares the contents of a memory location with a given value. So if the values are the same, it modifies the contents of that memory location to a new given value. Note that this kind of issue only happens to the 64-bit Windows 10 version and the only way to resolve it is by getting an update on the hardware level from the OEM. On the other hand, if nothing really works, it’s maybe time for you to get a new CPU but before you resort to that, in the meantime, you can try following the options given below to fix the CompareExchange128 error during the installation of Windows 10.

Option 1 – Try to update the BIOS and Chipset Drivers

One of the best things you can do to fix the CompareExchange128 error is by updating the BIOS and chipset drivers which is why you need to check if your OEM has an update available for your computer’s BIOS as well as the related chipset drivers. But before that, you need to first check the BIOS version. To do so, follow these steps:
  • Type “msinfo32” in the search bar and hit Enter to open the System Information Tools.
  • After opening the System Information Tools, check the BIOS version.
  • Then take note of that BIOS version. You also need to use the BIOS utility that came with your computer and use it for the upgrade. Note that it is different for every computer and if you don’t have it, you can just go to the OEM website and see if there is an option to download it there.

Option 2 – Try to downgrade to the 32-bit Windows 10 version

If option 1 didn’t work as the BIOS update is not available, you can also try downgrading to the 32-bit version of Windows 10. Keep in mind that this will bring restrictions on the amount of RAM installed and other places but that won’t be a problem as you can still switch.

Option 3 – Try buying a new hardware

If none of the first two options didn’t work for some reason then maybe it’s time for you to purchase new hardware especially if your computer is way too old. In such cases, it’s better to buy new hardware or better yet, a new computer that can keep up for the next couple of years.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status