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Remove ChatZum from Windows

ChatZum is a Potentially Unwanted Program that installs a Toolbar into your browser. This program allegedly allows users to zoom in on photos without clicking on them, however, upon further research, it was discovered that this function does not work on the latest version of browsers.

From the Author: ChatZum is a Browser add-on (toolbar) that enables its users to hover over images in Major Social network's websites and view a larger version of an image.

While installing this toolbar will track user web browsing sessions and will record website visits, clicks, and sometimes even personal information. This information is later used to display targeted ads to the user. To allow easier user tracking, the program changes the browser home page and default search engine to Nation Search Advanced, which injects additional advertisements and tracks user activity.

Several anti-virus applications have marked this program as Potentially Unwanted, and it is not recommended to keep it on your computer, especially considering the fact it will most likely not work on your browser.

About Potentially Unwanted Applications

If you have ever installed a free application or shareware, chances are high that the computer will get installed with a bunch of unwanted applications. A Potentially Unwanted Program, also called PUP, in short, is actually software that contains adware, installs toolbars, or has got other hidden objectives. These types of programs are generally bundled up with a free application that you download from the internet or may also be bundled inside the custom installers of many download websites.

PUPs aren’t always viewed as “pure” malware in the strictest sense. A fundamental difference between PUP and malware is distribution. Malware is normally dropped by silent installation vectors like drive-by downloads while PUP gets installed with the consent of the computer user, who knowingly or unknowingly approves the PUP installation on their computer system. But, there is no doubt that PUPs remain bad news for PC users as it could be quite dangerous to your computer in many ways.

The damage PUPs can do

The unwanted programs after installation display numerous annoying pop-up ads, trigger fake alerts, and sometimes even forces a computer owner to pay for the software. PUPs that come as browser add-ons and toolbars are commonly recognizable. These toolbars alter your homepage and your search engine in the installed web browser, track your web activities, modify your search results with redirects and sponsored links, and eventually slow down your browser and diminish your browsing experience.

Potentially unwanted programs use aggressive distribution methods to get onto your computer. The worst part of setting up a PUP is the adware, spyware, and keystroke loggers that could lurk inside. Even if the PUPs really aren’t inherently malicious, these applications still do practically nothing good on your PC – they’ll take valuable system resources, slow down your PC, weaken your computer security, making your PC more vulnerable to malware.

How to avoid ‘crapware’

• Read the EULA thoroughly. Look for clauses that state that you have to accept advertising and pop-ups or bundled applications from the company.
• Always opt for the custom if you’re offered an option between “Custom” and “Recommended” Installations – never ever click Next, Next, Next thoughtlessly.
• Use a good anti-malware application. Try Safebytes Anti-malware which can find PUPs and treat them as malware by flagging them for deletion.
• Be alert if you download and install freeware, open-source applications, or shareware. Do not ever install software applications that seem shady or malicious.
• Always download applications from the original website. The majority of PUPs find their way onto your laptop or computer is via download portals, so steer clear of it altogether.

Remember the fact that even though PUPs could potentially cause damage and hinder the proper functioning of the PC, they can’t enter into your system without your consent, so be alert not to provide them with it.

How One Can Get rid of Malware that is Blocking Websites or Preventing Downloads

Malware could potentially cause many kinds of damage to PCs, networks, and data. Some malware goes to great lengths to stop you from downloading or installing anything on your computer, especially antivirus software. If you’re reading this article, odds are you’re stuck with a malware infection that is preventing you to download or install the Safebytes Anti-Malware program on your PC. Even though this sort of problem can be tougher to circumvent, there are some steps you can take.

Make use of Safe Mode to resolve the issue

If the malware is set to run automatically when Microsoft Windows starts, stepping into safe mode could block the attempt. Just minimal required programs and services are loaded when you boot your computer in Safe Mode. To launch your Windows XP, Vista, or 7 computers in Safe Mode with Networking, do as instructed below.

1) Tap the F8 key repeatedly as soon as your PC boots, however, before the big Windows logo or black screen with white texts come up. This would invoke the Advanced Boot Options menu.
2) Choose Safe Mode with Networking with arrow keys and hit ENTER.
3) When this mode loads, you should have the internet. Now, obtain the malware removal program you want by utilizing the web browser. To install the program, follow the guidelines in the installation wizard.
4) Right after installation, do a full scan and allow the software program to get rid of the threats it detects.

Switch to an alternate internet browser

Some malware mainly targets certain browsers. If this is your situation, employ another internet browser as it might circumvent the computer virus. When you suspect that your Internet Explorer has been hijacked by a trojan or otherwise compromised by online hackers, the best thing to do is to switch over to an alternate internet browser such as Mozilla Firefox, Google Chrome, or Apple Safari to download your chosen security program – Safebytes Anti-Malware.

Create a portable USB antivirus for eliminating viruses

Another technique is to download and transfer an antivirus application from a clean computer to run a scan on the infected computer. Follow these steps to run the anti-malware on the affected computer.
1) Download the anti-malware on a virus-free PC.
2) Connect the flash drive to a USB slot on the clean computer.
3) Double click on the exe file to run the installation wizard.
4) Choose the USB stick as the location for saving the file. Follow the instructions on the screen to finish off the installation process.
5) Now, transfer the flash drive to the infected computer.
6) Run the Safebytes Anti-malware directly from the USB drive by double-clicking the icon.
7) Click the “Scan Now” button to start the virus scan.

Protect your PC from Malware With SafeBytes Security Suite

If you are looking to install an anti-malware program for your PC, there are lots of tools in the market to consider nonetheless, you just cannot trust blindly anyone, regardless of whether it is a paid or free program. A few of them are great but there are several scamware applications that pretend as authentic anti-malware programs waiting around to wreak havoc on your PC. You have to pick a company that develops industry-best anti-malware and it has earned a reputation as reliable. One of the highly recommended applications by industry analysts is SafeBytes Anti-Malware, the safest program for Microsoft Windows.

SafeBytes can be described as a highly effective, real-time antivirus application that is made to assist the average computer user in protecting their PC from malicious internet threats. Through its cutting-edge technology, this software will help you protect your computer against infections brought on by various kinds of malware and other internet threats, including spyware, adware, trojans, worms, computer viruses, keyloggers, ransomware, and potentially unwanted program (PUPs).

There are many wonderful features you’ll get with this particular security product. Listed below are some of the features you will like in SafeBytes.

Active Protection: SafeBytes offers a completely hands-free active protection and is set to observe, block, and kill all computer threats at its very first encounter. It will check your PC for suspicious activity at all times and its unrivaled firewall shields your computer from illegal entry by the outside world.

Robust, Anti-malware Protection: Using a critically acclaimed malware engine, SafeBytes offers multilayered protection which is made to catch and remove threats that are concealed deep inside your PC.

Web Security: Safebytes allots all sites a unique safety ranking that helps you to get an idea of whether the webpage you’re just about to visit is safe to view or known to be a phishing site.

Extremely Speed Scanning: SafeBytes’s virus scan engine is among the fastest and most efficient in the industry. It's targeted scanning significantly increases the catch rate for viruses which is embedded in various computer files.

Lightweight: SafeBytes is really lightweight software. It consumes an extremely small amount of processing power as it runs in the background which means you will not observe any computer performance difficulties.

24/7 Support: For any technical concerns or product assistance, you may get 24/7 expert assistance via chat and email.

To sum it up, SafeBytes Anti-Malware offers outstanding protection combined with an acceptable low system resources usage with both great malware detection and prevention. You now may realize that this particular tool does more than just scan and remove threats from your computer. You will get the best all-around protection for the money you pay on SafeBytes AntiMalware subscription, there’s no question about it.

Technical Details and Manual Removal (Advanced Users)

If you wish to do the removal of ChatZum manually rather than using an automated software tool, you can follow these simple steps: Navigate to the Windows Control Panel, click the “Add/Remove Programs” and there, choose the offending application to remove. In case of suspicious versions of web browser plug-ins, you can easily get rid of it through your web browser’s extension manager. You might also want to reset your home page and search providers, as well as delete browsing history, temporary files, and cookies.

If you choose to manually remove the system files and Windows registry entries, use the following list to make sure you know exactly what files to remove before undertaking any actions. Please note that only advanced users should try to manually edit the system files mainly because removing any single vital registry entry results in a serious problem or even a PC crash. In addition, certain malware is capable of replicating itself or preventing its removal. Doing this malware-removal process in Safe Mode is recommended.

Files:
Search And Delete:

tbcore3.dll
arrow_refresh.png
basis.xml
chatzum.dll
info.txt
inst.tmp
loaderie.js
suggestion_plugin.dll
TbCommonUtils.dll
tbcore3.dll
tbhelper.dll
TbHelper2.exe
uninstall.exe
uninstaller.exe
update.exe

Folders:
C:\Program Files\ChatZum Toolbar\
C:\Documents and Settings\username\Application Data\Mozilla\Firefox\Profiles\gb5e8gtn.default\extensions\staged\ADFA33FD-16F5-4355-8504-DF4D664CFE83

Registry:
Key HKLM\SOFTWARE\ChatZum Toolbar
Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ChatZum Toolbar

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How to Fix Modem Error 633
Modem Error 633 error is a dial-up error that usually occurs when using a USB modem with a Windows computer. The Modem Error 633 error message is displayed as the following:

“Error 633: The Modem is already in use or not configured properly.”

Solution

Restoro box imageError Causes

This error can be triggered due to several reasons such as:
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  • The modem is not configured properly
  • The Telephon.ini file is missing or damaged
  • There is some issue with the way Windows is managing the communication (COM) ports on your computer.

Further Information and Manual Repair

If you experience the Modem Error 633 on your PC, you don’t have to panic. Though this error does not pose any major threats like data loss, it may hamper your ability to use the internet therefore it is advisable to resolve the error. Repairing the Modem Error 633 is quite easy. There are a number of ways to fix this error. So, let’s get started:

Solution 1: Delete Incompatible Software and Non-Present Modems

  • Click on the start menu and go to the ‘Control Panel’. Now choose the option ‘Phone and Modem’.
  • Here you will see three tabs, the dialing rules, modems, and advanced. Choose the tab ‘Modems’. As you click on it, you will see modems installed on your PC. To repair the Modem Error 633, select and remove all the incompatible software and modems that are not present and click ‘OK’.
  • Now to bring the changes into effect, restart your system with the modem plugged in and try connecting to the internet again.

Solution 2: Change the Communication Ports

If the error occurs because the modem is not properly configured, then this solution is possibly the best way to resolve this error. Here’s what you need to do:
  • Click on the Start menu and choose My Computer.
  • Now click on the option ‘Manage’ to open the Computer Management Window.
  • Once it opens, click the option ‘Device Manager and then expand the option modems. Click on Properties, then the Advanced tab, and the Advanced Port Settings button.
  • As you click on the Advanced Port Settings, then click on the COM Port Number drop-down box.
  • Choose a new Communication Port. However, make sure it is not already in use.
  • Once you make changes, click ‘OK’ and then restart your PC.
  • Now Open Device Manager again. Open the Modern Properties Window and then Click the Diagnostics tab.
  • After that view the command response window to verify if the error is fixed. If yes, then create a new dial-up connection and connect to the internet with ease.

Solution 3: Disable the Startup items

  • Another way to resolve Modem Error 633 on your PC is to go to the start menu and type ‘msconfig’ into the search box and then press ‘enter’.
  • Open the misconfig.exe program. As you open it, you will see 4 tabs, General, Boot, Service, Start-up, and Tools.
  • Now click on the ‘Start-up’, ‘Disable All’, and then press Apply.
  • After you press Apply, a window will pop up asking to restart the computer.
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How to Repair Windows 10 Upgrade Error Code 0x80070070 – 0x50011

Code 0x80070070 – 0x50011 – What is it?

If you’ve recently tried installing Windows 10, you might have encountered error code 0x80070070 – 0x50011 or its alternatives (error code 0x80070070 – 0x50012 and 0x80070070 – 0x60000). Whatever formats this error code presents itself in, it's usually accompanied by a barrage of other errors, as underscored on Microsoft’s official site. If you’ve encountered this error code, it simply means that your computer system might not have the required or required space to install the upgrade.

Likely, if you’ve experienced error code 0x80070070 – 0x50011, it’ll likely appear in the formats highlighted below:

  • 0x80070070 – 0x50011
  • 0x80070070 – 0x50012
  • 0x80070070 – 0x60000

Solution

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At present, this Windows 10 upgrade error is triggered or caused by various factors:

  • Lack of computer resources or space
  • Virus/malware infestation
  • A clogged registry

Further Information and Manual Repair

Whilst new, not much information has been propagated regarding this error. However, there are some manual / practical steps you can take to have your Windows 10 upgrade up and running. Since the primary aspect of solving this problem is to make space on your computer system, here are some ways in which you can do so manually.

Method 1: Get more space

  • Check the current space on your computer  

Before making attempts to create space on your computer, it’s vital that you check to decipher how much free space you have available.

  • Make use of Disk Clean-up 

Since there’s a free service available on your computer to create space, why not use it and save time? If the Disk Cleanup tool is employed regularly, this will free up hard drive space and optimize your computer to work better.

  • Remove unwanted desktop apps 

There are several apps lying around on your computer that you simply don’t use, uninstall those and make space to elude error code 0x80070070 – 0x50011 or its alternatives (Code 0x80070070 – 0x50012, Code 0x80070070 – 0x60000)

  • Remove or archive files  

If you have lots of photos, media, documents (files), videos, etc, that you don’t use or will only need in the future, try cloud storage. You’ll still have those files within your possession but just not in a physical location. However, they’re still accessible. Another suggestion: If you use programs such as One Drive or Google Drive for desktop, limit your use to only the online application.

  • Add more storage

If you’re not able to implement the above steps to clear some space to accommodate your Windows 10 upgrade due to error code 0x80070070 – 0x50011, acquire more storage. This can be expanded by incorporating storage devices such as USB flash drives, CDs, cloud storage, and SD Cards.

Method 2: Scan your computer for virus/malware

If you regularly download stuff, especially software on the Internet from ‘not so secured’ sites, you might have picked up something. You might have downloaded malware or virus (along with other legit programs).

To resolve this issue, it’s advised and very important that you download a powerful antivirus and perform a complete scan of your computer system. After you’ve detected and removed the suspected malware/virus, you’ll then be able to eliminate error code 0x80070070 – 0x50011 and resume with your Windows 10 upgrade.

Method 3: Clean up your computer’s registry

If you do not clean your computer’s registry often, it could become congested or clogged by .XML files, junk files, and cookies. To resolve this problem, clean your registry by using a powerful and user-friendly tool to clean up the problem.

Click here to download Restoro.

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Delete large System Error Reporting files
In case you don’t know, Windows contains a feedback mechanism that generates error reports from hardware and software problems. These reports are temporarily stored in the system and send them back to Microsoft so that it can find solutions to the reported problems and fix them in the upcoming updates.  However, as time goes by, these reports actually take a lot of space in your computer which is why end-users like you are free to delete them with the help of the new Free Up Space feature in Windows 10. As useful the Free Up Space feature may be, there are times when you won’t be able to use it for some reason which is why in this post, you will be guided on how to use alternative ways in deleting very large System queued Windows Error Reporting file, some of which may run in Gigabytes. Every time the Windows Error Reporting or WER sends out an error file and looks for a solution, the WER server at Microsoft sends out a solution instantly. And if the solution is under investigation or is unknown, then you will be notified about it right away and will be asked for more details. As mentioned, even though the Free Up Space feature in Settings will be able to clear the error reporting files, there are instances when it won’t be able to delete very large System queued Windows Error Reporting files. Alternatively, there is an option to delete these files using the Disk Cleanup Utility. Feel free to select which option you’d like to use to get rid of Windows Error Reporting Files.

Option 1 – Delete Windows Error Reporting Files via Settings

  • Go to Settings.
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  • Afterward, give it some time to populate all the files and folders. Once it’s done, select “System created Windows Error Reporting files” to mark its checkbox while leaving the other options unchecked.
  • Next, click on the Remove files button to delete all the Windows Error Reporting files from your computer.

Option 2 – Manually delete the Windows Error Reporting Files

  • Tap the Win + E keys to open File Explorer.
  • Next, enable the Hidden Files view from the menu.
  • Then go to C:/ProgramData/MicrosoftWindowsWER.
  • From there, you will see various folders like LocalReportArchive, ReportArchive, ReportQueue, and Temp.
  • Open each one of the aforementioned folders and delete the archive files. Note that these files will have names similar to “00c58c1f-b836-4703-9bcf-c699ca24d285”.
Note: If you are not able to delete any of these files, you have to take ownership of the folder. To do so, refer to these steps:
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On the other hand, if you do not want to go through all these troubles in deleting the Windows Error Reporting files, you can just disable it especially if it already becomes a daily annoyance as the files generate every day and their sizes are mostly gigabytes. And besides, there are times when these files do not make it to the Microsoft WER server and end up only occupying a lot of space for nothing.
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Should you upgrade to Windows 11
Windows 11 has been rolling out for a while now so many PC users ask the question is it wise and good to upgrade your Operating System to the latest Microsoft incarnation. No Thank you for reading, cya tomorrow in next article. Windows 10 vs Windows 11Jokes aside, I truly believe that choosing to upgrade your System to Windows 11 at this point in time is a bad decision and I will explain why I do believe it.

Reasons to upgrade to the new OS

First of all, let me say what is good in Windows 11 and provide reasons why you should upgrade your computer.
  1. The new fancy look made for modern computers. New Windows new look, Microsoft has tried their best to bring a new modern look to its flagship operating system and I must say that they have managed it. I could argue that it is a little bit late since Apple had this kind of look in years but hey, better late than never I guess.
  2. Increased security This point is very valid but it will play a role only if you have all system requirements including TPM 2.0. If that is the case new security features of OS are really well done and are perhaps one thing that might nudge some people in installing W11 on their system.
  3. New settings app The New and redesigned settings app inside Windows 11 is really great and it provides a great workflow and easy management of system settings. This is not some radical change but it will save time and make life much easier.
  4. It is better suited to the newest hardware Windows 11 was made with the newest hardware in mind and its performances on it are great so if you are punching the latest tech this reason is sufficient to make a switch, however, if you are still on an older system you will not gain much by switching.

Reasons to avoid Windows 11 for now

  1. Almost just a visual update to Windows 10 Some features of Windows 11 are great but they are not plenty of them to justify a new number and new version of OS. Considering what we really got new under the hood Windows 11 could have been just a patch and update to Windows 10 since the architecture is the same.
  2. Bugs Each day there are new bugs reporting for Windows 11, most of them are at the moment unsolvable and are caused because hardware manufacturers' drivers and software overall is not W11 ready. This hinders the stability of some systems and introduces headaches to others.
  3. Runs poorly on unsupported hardware Strange behavior has been reported on some older systems, granted systems are not officially supported but the point is OS is simply not working at the top of its game on older hardware.
  4. No updates on non supported systems Officially stated if you install Windows 11 on non-supported hardware you will not get any security updated on in. This is a deal-breaker as far as I am concerned.
  5. It is still under development When Windows 11 was released, Android native apps were not working on it, it later came with an update, this is just one example but there are more features that were promised but are not delivered on release and constant updates are fixing these things. It is obvious that Windows 11 is still under active development and not the final product that was promised.
  6. Microsoft’s edge pushing And not just edge, some other things as well but most notably is edge pushing to borders they are risking lawsuit similar as they did in the past pushing and disabling any other browser except internet explorer.

Conclusion

Firstly I want to point that this is my personal opinion but going through facts and taking into account the current state of Windows 11, at this point, it is not worth making a switch. I am sure that in time it will become a system that will be worth upgrading to but until that time comes, my advice would be to stay with Windows 10.
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How to Fix Error Code 0xc0000142

What is Error 0xc0000142?

Error 0xc0000142 can occur in any of the Windows versions and usually occurs when an application fails to properly initialize.

This error can be critical for a computer as it signifies that the system is unstable. Error 0xc0000142 can cause slow performance in a PC, system freeze, startup and shutdown issues, blue screen and errors in installation.

Solution

Restoro box imageError Causes

Windows/Application Error 0xc0000142 can occur because of a number of reasons.

When a computer is an overload with data, or when system files get broken or missing, this error can occur and will result in startup and shutdown issues as well as the blue screen. Another reason, and one which is quite common, is improper computer maintenance.

This will cause a PC to perform slow, system freezes, and installation errors. This error displays ‘failed to initialize’ on either a Windows error box or the blue screen of death.

Further Information and Manual Repair

Error 0xc0000142 can occur at any time, but there are many ways to resolve it. For instance:

1) Clean the Registry

A corrupted registry is one of the major reasons why this error occurs. The registry is used by Windows to store information and settings on the computer, which is why it has a large database.

This database contains emails, wallpapers, saved passwords and much more in ‘file path references’. These allow Windows to run the common files in your system. A registry cleaner can fix any errors in the registry database.

2) Malware Scan

Viruses can cause certain applications to not function properly. Hence, download a strong antivirus and run a deep scan on your system and remove any potential infections and spyware.

3) Reinstall Applications

Non-critical applications in a computer are those that are installed by the user. If error 0xc0000142 displays in any of your installed programs, then you should reinstall these programs. Often applications have damaged or corrupted files which can slow them down. To resolve this, follow these steps:

  • From Start, click on Control Panel
  • Go to Add/Remove Programs and uninstall the programs
  • Restart your PC and reinstall the program

The third step is not recommended in case the error is caused by cmd.exe

4) Repair Windows

If the error is still on display despite following the previous steps, then you can repair Windows. This process allows Windows to retain all your data and information by simply replacing the program files and settings with fresh ones. This can stop error 0xc0000142 by allowing the programs access to use necessary files smoothly and effectively.

If you cannot resolve the error in any of these steps, then there is another way to do so if you have a computer that runs the Microsoft Internet Security and Acceleration (ISA) Server 2000. Follow these steps in order to resolve it:

  • Make sure that in Program Files and Microsoft ISA Server, a Clients folder exists. The ISA Server service will run on this folder
  • Confirm that Administrators and SYSTEM have Full Control assigned in the Program Files/Microsoft ISA Server/Clients folder
  • Confirm that Msplat.txt file is in the Clients folder. You can copy this file from other ISA Server computers if it is missing
  • If the Clients folder is damaged or is missing, or if you can’t copy the Msplat.tct file from another ISA Server computer, then reinstall the ISA Server 2000
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Installation failed in the SAFE_OS phase
If you are trying to install a Windows 10 upgrade but was interrupted with an error saying, “0x80070003 – 0x2000D, The installation failed in the SAFE_OS phase with an error during MIGRATE_DATA operation”, then you’ve come to the right place as this post will help you sort this problem out. When you get this kind of error while trying to upgrade your computer, although there could be various reasons for this, the primary one is that when you upgrade from one update to another, something stopped the upgrade process to migrate the user data. To fix this error, you can try to run both the DISM tool and the System File Checker to automatically repair any corrupted system files. You could also try checking the free storage space of your primary drive and if you have any file lock apps like BitLocker, consider disabling them for they could also be the reason why you’re getting the error.

Option 1 – Run the DISM tool

Running the DISM Tool helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10 which might be the reason behind the Windows Upgrade error 0x80070003 – 0x2000D. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt as admin.
  • Then type in this command: exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.
  • Once it’s done, restart your computer and then check if the issue is resolved or not on the next startup.

Option 2 – Run the SFC scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the Windows Upgrade error to appear. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow and hit Enter.
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Reboot your PC.

Option 3 – Try checking the free storage space on your primary drive

The next option you can try to resolve the error is to see if you have enough free storage space on the primary drive because if you don’t then it’s probably the reason why you’re getting this error. To fix it, you need to free up some storage space by following these steps:
  • Open Setting > System > Storage from the WinX Menu.
  • From there, you will see a list of all the local and connected storage devices along with the details on the free space.
  • Now make sure that the Storage Sense feature is turned On then go find a link that says “Free Up Space” and click it to open.
  • After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
  • Windows Upgrade Log Files
  • System created Windows Error Reporting Files
  • Thumbnails
  • Temporary Internet Files
  • Previous Windows Installation Files
  • Delivery Optimisation Files
  • DirectX Shader Cache
Note: Once you’re done freeing up space on your drive, try to run the setup file again.

Option 4 – Try disabling BitLocker and other file lock apps

If you are using BitLocker or other file lock apps, then it could be the reason why you’re getting the error. Usually, file lock apps don’t cause any kind of issue, however, if you have something that works on file level like BitLocker, you can try to disable it. Once you’ve disabled it, try to install the Windows 10 Upgrade again and after you do, enable BitLocker again. This should fix the problem.
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How to Repair Windows 10 Error 0x800ccc13

Error Code 0x800ccc13– What is it?

0x800ccc13 is an error message related to sending email using Outlook. Many people are receiving this error after making an upgrade from Windows 7 or Windows 8.1 to Windows 10. The error message appears when you try to send an email message with the use of a POP3 account or an IMAP account in an Outlook profile that has an Exchange Server 2010 mailbox configured. A common complaint would be: Since upgrading to Windows 10 I cannot send email from Outlook 2013. Mail stays in the Outbox, and I get: Error 0x800CCC13. Cannot connect to the network.

Symptoms

This problem may arise under the following situations:
  • You are using Microsoft Office Outlook in online mode to connect to a Microsoft Exchange Server 2010 mailbox
  • When you add an additional POP3 or IMAP account in the same Microsoft Outlook profile
  • You are sending an attachment through email.
  • You try sending an email by selecting POP3 or IMAP account as the sender
During these circumstances, the email message stays in the Outbox and you receive the following error message: Task '<the POP3 account or the IMAP account> - Sending' reported error (0x800CCC13): 'Unable to connect to the network. Check your network connection or modem.'

Solution

Restoro box imageError Causes

Error Code 0x800ccc13 occurs because the system files in Windows 10 during the upgrade became corrupted and most likely caused authentication issues. It can happen with any version of Outlook. Damaged data files will also cause error code 0x800ccc13 to manifest. Overall, the corruption of the Microsoft Windows System could be a result of an installation partially done (or an incomplete one), deletion of any application or hardware erroneously, and or malware or adware infestation.

Further Information and Manual Repair

Method 1:

Use the Windows System File Checker to repair corrupted files Verify that your SMTP, username, and password settings are correct. Now, in order to correct missing or corrupt Windows System files, try the following solution by running a command. This is known as the System File Checker. Follow the steps below to invoke the program using a command prompt command:
  1. At first, you need to open the command prompt. To do so, right-click the Windows button in the bottom left of the screen, and select Command Prompt (Admin).
  2. Now, enter the following command
sfc/scannow
When it is done, a message will confirm that Windows found some corrupt or missing files and it has successfully repaired those. Check the Outlook and see if your emails are sending. If the problem persists, don’t worry there is another way to solve this. Users have found another command helpful is using the NetShell utility from the command prompt, which is similar to the above solution.
  1. Open the Command prompt by Right-clicking the Windows button in the bottom left of the screen and select Command Prompt (Admin).
  2. Enter the following command
netshwinsosk reset
This helpful command will reset the network adapter to its default settings. Hope this will solve your problem. If not, you may want to try the Method 2 listed below.

Method 2:

For this method, you need to consider the following things:
  • Are you using POP3, IMAP, or Exchange server for your email account?
  • How many email accounts have you configured in your Outlook?
  • Is there an undelivered email stuck in your Outbox?
  • If you are trying to send an attachment, what is the size of the attachment?
Try the following:
  1. Move or delete any undelivered email that is stuck in the Outbox folder, and then try sending an email and verify the result
  2. Start Outlook in Safe Mode by following the instructions below
Hold down Windows key + R. Copy this command Outlook /safe Note, there is a space between Outlook and / Paste it in the open box and press Enter If Outlook in Safe Mode works, disable the add-ins by following the steps below and determine if the problem is caused by add-ins.
  • Click File menu, click Options, Add-ins, Go button beside Manage Com-in Add.
  • If there are add-ins listed, clear the checkbox.
  • Close Microsoft Office and restart it.
  • Disable the add-ins one at a time. Now, restart Outlook and repeat the procedure once more. If the problem appears again, it will help you find which add-in is causing the problem.
  1. Start the computer using the clean boot. Now, try to send an email and see the result.
  2. If the problem still lingers, create a new profile and configure the email account.
If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.
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Fix 0x00000016 Blue Screen Error
If you are a gamer, you might have encountered either the CID HANDLE CREATION or VIDEO TDR ERROR errors with an error code of 0x00000016 as you play a game. These kinds of Stop errors have something to do with the Graphics card driver. It could be that your Graphics card driver needs to be updated or it may be corrupted. Whichever the case is, you can try fixing this error using the given solutions below but before you proceed, make sure to create a System Restore Point first so that you can easily roll back to the previous state of your computer in case something does not go as expected.

Option 1 – Try checking if your graphics card is enabled and update it as well

Although the problem is quite massive, the fix could be as simple as enabling the graphics card if it turns out to be disabled. There might be some strange reason why your graphics card disables itself. Thus, the best and first option you can try is to check if the graphics card is enabled or not. To do so, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
  • After opening the Device Manager, look for your graphics card option among the list of device drivers. Once you found it, check if it is enabled or not. If it’s not enabled, you should see a gray arrow pointing downwards. Right-click on the card and select Enabled.
  • Next, right-click on the graphics card once more and click on the Update Driver Software option and then click on the “Search automatically for updated driver software” option.

Option 2 – Reinstall the Graphics card drivers

  • Tap Win + R to open Run then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
  • From there, look for the Display adapters and uninstall each one of the graphics card drivers by right-clicking on them and selecting the Uninstall device option.
  • After uninstalling the graphics card drivers, close the Device Manager and tap Win + R to open Run once again.
  • After that, type “appwiz.cpl” in the field and hit Enter to open Programs & Features in the Control Panel.
  • Next, look for any program that’s related to your GPU manufacturers like Nvidia, AMD, or Intel. Right-click on any GPU-related entry and click on Uninstall to uninstall them and then follow the next on-screen instructions that appear afterward.
  • Now restart your computer.
  • Once your computer has restarted, go to the GPU manufacturer’s website and download the latest driver version for your graphics card model and then install it.
  • Restart your computer once again. That should fix the problem.

Option 3 – Try reinstalling the game

If updating and reinstalling your Graphics card driver didn’t help, then you can try to reinstall the game where you’re getting the CID HANDLE CREATION or VIDEO TDR ERRORS.

Option 4 – Uninstall the programs you installed recently

Chances are, some programs that you just installed might be the one that’s causing the BSOD error. Thus, you need to uninstall the program to resolve the problem.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.
Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it. In addition, you might also want to check the hardware components of your computer that might not support the operating system itself. You can disconnect all the external devices like USB drives, scanners, printers, etc., and then reboot your PC. After that, add the devices again one after the other and check if the BSOD error is now fixed or not.

Option 5 – Try disabling your monitor’s Sleep functionality

There are times when the Sleep functionality of your monitor can also cause BSOD errors like CID HANDLE CREATION or VIDEO TDR errors. There are also times when the graphics card is running in the background and the display goes to sleep and then it’s turned back on but you encounter this kind of Blue Screen error. This is why you can try to disable your computer monitor’s Sleep mode.

Option 6 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like CID HANDLE CREATION or VIDEO TDR errors. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 7 – Try to run the Chkdsk utility

Running the CHKDSK utility might also help you resolve the CID HANDLE CREATION or VIDEO TDR errors. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
  • Wait for the process to be completed and then restart your computer.
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Fake Windows 11 installers come with malware
Being in the Microsoft Windows insider program will let you get a hands-on new Windows 11, but some people just want Windows 11 without being in the insider program. Well, people beware! It was detected that some groups have been releasing fake Windows 11 installers with malware into them. There’s one malicious file called 86307_windows 11 builds 21996.1 x64 + activator.exe. Based on the filename, one might guess that it includes Windows 11 build 21996.1, and on top of that, there’s something in it that will automatically activate Windows for you. It comes in at 1.75GB, so for some people, that might seem reasonable. It starts out looking like a normal installer, and then there’s a second installer that calls itself a download manager. If you accept the nonsense agreement that’s included, you get a bunch of malware. This is just one example of malicious installers running amok internet, but there are more of them with different software placed inside. Malware can be anything from adware to a Trojan virus. The adware usually isn’t super dangerous. It’s just malware that’s meant to inject your PC with advertisements. Viruses can be more of an issue, and they can be harder to get rid of if your machine is infected. Windows Defender does a good job of getting rid of this stuff. The only problem is that if you’re downloading Windows 11 from shady sources, you’re probably already set to click through the dozen or so warnings that pop up telling you not to install it. The solution will be to get Windows from a trusted source of roll inside the insider program and get it from Microsoft directly.
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How to Disable Restart in Firefox
Mozilla Firefox has introduced a new feature known as Restart with Windows which allows the browser to automatically start when your Windows 10 computer boots. This means that if you leave the Firefox browser opened while shutting down your computer, Firefox will re-open automatically along with the tabs that were opened right before you shut down your computer. Although some users may find this feature convenient, there are others who do not approve at all as it could be a nuisance. So if you’re one of the latter, then read on as this post will show you how you can disable the Restart with Windows feature in the Firefox browser on your Windows 10 computer. Refer to the instructions laid out below to get started.
  • Step 1: Open Mozilla Firefox and if it’s opened already, just open a new tab and then type the following text in the address bar:
about:config
  • Step 2: After typing the text given above, hit Enter and if a prompt with a warning message pops up, simply click on the “I accept the risk!” button to proceed.
  • Step 3: Next, type “Restart” in the search filter which should display the following preference in the window:
“toolkit.winRegisterApplicationRestart”
  • Step 4: After that, check for the preference value and then see if it’s set to true or not. If it is set to true, then it means that the Restart with Windows feature is enabled so obviously, to disable it, you need to set its value to false.
  • Step 5: Now restart your computer without closing Firefox. After restarting your computer, you should no longer see Firefox starting automatically.
The Restart with Windows feature by default is disabled for most users. On the other hand, Mozilla will have this feature enabled as the default configuration in the coming weeks so it’s best that you now know what to do when that time comes since the newer versions of Mozilla Firefox are already being shipped with the Restart with Windows feature. However, if this post did not help you, then you might want to check if the feature has been added to the Startup folder, and from there, you can disable this startup program using the Task Manager > Startup tab.
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