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Remove ChatZum from Windows

ChatZum is a Potentially Unwanted Program that installs a Toolbar into your browser. This program allegedly allows users to zoom in on photos without clicking on them, however, upon further research, it was discovered that this function does not work on the latest version of browsers.

From the Author: ChatZum is a Browser add-on (toolbar) that enables its users to hover over images in Major Social network's websites and view a larger version of an image.

While installing this toolbar will track user web browsing sessions and will record website visits, clicks, and sometimes even personal information. This information is later used to display targeted ads to the user. To allow easier user tracking, the program changes the browser home page and default search engine to Nation Search Advanced, which injects additional advertisements and tracks user activity.

Several anti-virus applications have marked this program as Potentially Unwanted, and it is not recommended to keep it on your computer, especially considering the fact it will most likely not work on your browser.

About Potentially Unwanted Applications

If you have ever installed a free application or shareware, chances are high that the computer will get installed with a bunch of unwanted applications. A Potentially Unwanted Program, also called PUP, in short, is actually software that contains adware, installs toolbars, or has got other hidden objectives. These types of programs are generally bundled up with a free application that you download from the internet or may also be bundled inside the custom installers of many download websites.

PUPs aren’t always viewed as “pure” malware in the strictest sense. A fundamental difference between PUP and malware is distribution. Malware is normally dropped by silent installation vectors like drive-by downloads while PUP gets installed with the consent of the computer user, who knowingly or unknowingly approves the PUP installation on their computer system. But, there is no doubt that PUPs remain bad news for PC users as it could be quite dangerous to your computer in many ways.

The damage PUPs can do

The unwanted programs after installation display numerous annoying pop-up ads, trigger fake alerts, and sometimes even forces a computer owner to pay for the software. PUPs that come as browser add-ons and toolbars are commonly recognizable. These toolbars alter your homepage and your search engine in the installed web browser, track your web activities, modify your search results with redirects and sponsored links, and eventually slow down your browser and diminish your browsing experience.

Potentially unwanted programs use aggressive distribution methods to get onto your computer. The worst part of setting up a PUP is the adware, spyware, and keystroke loggers that could lurk inside. Even if the PUPs really aren’t inherently malicious, these applications still do practically nothing good on your PC – they’ll take valuable system resources, slow down your PC, weaken your computer security, making your PC more vulnerable to malware.

How to avoid ‘crapware’

• Read the EULA thoroughly. Look for clauses that state that you have to accept advertising and pop-ups or bundled applications from the company.
• Always opt for the custom if you’re offered an option between “Custom” and “Recommended” Installations – never ever click Next, Next, Next thoughtlessly.
• Use a good anti-malware application. Try Safebytes Anti-malware which can find PUPs and treat them as malware by flagging them for deletion.
• Be alert if you download and install freeware, open-source applications, or shareware. Do not ever install software applications that seem shady or malicious.
• Always download applications from the original website. The majority of PUPs find their way onto your laptop or computer is via download portals, so steer clear of it altogether.

Remember the fact that even though PUPs could potentially cause damage and hinder the proper functioning of the PC, they can’t enter into your system without your consent, so be alert not to provide them with it.

How One Can Get rid of Malware that is Blocking Websites or Preventing Downloads

Malware could potentially cause many kinds of damage to PCs, networks, and data. Some malware goes to great lengths to stop you from downloading or installing anything on your computer, especially antivirus software. If you’re reading this article, odds are you’re stuck with a malware infection that is preventing you to download or install the Safebytes Anti-Malware program on your PC. Even though this sort of problem can be tougher to circumvent, there are some steps you can take.

Make use of Safe Mode to resolve the issue

If the malware is set to run automatically when Microsoft Windows starts, stepping into safe mode could block the attempt. Just minimal required programs and services are loaded when you boot your computer in Safe Mode. To launch your Windows XP, Vista, or 7 computers in Safe Mode with Networking, do as instructed below.

1) Tap the F8 key repeatedly as soon as your PC boots, however, before the big Windows logo or black screen with white texts come up. This would invoke the Advanced Boot Options menu.
2) Choose Safe Mode with Networking with arrow keys and hit ENTER.
3) When this mode loads, you should have the internet. Now, obtain the malware removal program you want by utilizing the web browser. To install the program, follow the guidelines in the installation wizard.
4) Right after installation, do a full scan and allow the software program to get rid of the threats it detects.

Switch to an alternate internet browser

Some malware mainly targets certain browsers. If this is your situation, employ another internet browser as it might circumvent the computer virus. When you suspect that your Internet Explorer has been hijacked by a trojan or otherwise compromised by online hackers, the best thing to do is to switch over to an alternate internet browser such as Mozilla Firefox, Google Chrome, or Apple Safari to download your chosen security program – Safebytes Anti-Malware.

Create a portable USB antivirus for eliminating viruses

Another technique is to download and transfer an antivirus application from a clean computer to run a scan on the infected computer. Follow these steps to run the anti-malware on the affected computer.
1) Download the anti-malware on a virus-free PC.
2) Connect the flash drive to a USB slot on the clean computer.
3) Double click on the exe file to run the installation wizard.
4) Choose the USB stick as the location for saving the file. Follow the instructions on the screen to finish off the installation process.
5) Now, transfer the flash drive to the infected computer.
6) Run the Safebytes Anti-malware directly from the USB drive by double-clicking the icon.
7) Click the “Scan Now” button to start the virus scan.

Protect your PC from Malware With SafeBytes Security Suite

If you are looking to install an anti-malware program for your PC, there are lots of tools in the market to consider nonetheless, you just cannot trust blindly anyone, regardless of whether it is a paid or free program. A few of them are great but there are several scamware applications that pretend as authentic anti-malware programs waiting around to wreak havoc on your PC. You have to pick a company that develops industry-best anti-malware and it has earned a reputation as reliable. One of the highly recommended applications by industry analysts is SafeBytes Anti-Malware, the safest program for Microsoft Windows.

SafeBytes can be described as a highly effective, real-time antivirus application that is made to assist the average computer user in protecting their PC from malicious internet threats. Through its cutting-edge technology, this software will help you protect your computer against infections brought on by various kinds of malware and other internet threats, including spyware, adware, trojans, worms, computer viruses, keyloggers, ransomware, and potentially unwanted program (PUPs).

There are many wonderful features you’ll get with this particular security product. Listed below are some of the features you will like in SafeBytes.

Active Protection: SafeBytes offers a completely hands-free active protection and is set to observe, block, and kill all computer threats at its very first encounter. It will check your PC for suspicious activity at all times and its unrivaled firewall shields your computer from illegal entry by the outside world.

Robust, Anti-malware Protection: Using a critically acclaimed malware engine, SafeBytes offers multilayered protection which is made to catch and remove threats that are concealed deep inside your PC.

Web Security: Safebytes allots all sites a unique safety ranking that helps you to get an idea of whether the webpage you’re just about to visit is safe to view or known to be a phishing site.

Extremely Speed Scanning: SafeBytes’s virus scan engine is among the fastest and most efficient in the industry. It's targeted scanning significantly increases the catch rate for viruses which is embedded in various computer files.

Lightweight: SafeBytes is really lightweight software. It consumes an extremely small amount of processing power as it runs in the background which means you will not observe any computer performance difficulties.

24/7 Support: For any technical concerns or product assistance, you may get 24/7 expert assistance via chat and email.

To sum it up, SafeBytes Anti-Malware offers outstanding protection combined with an acceptable low system resources usage with both great malware detection and prevention. You now may realize that this particular tool does more than just scan and remove threats from your computer. You will get the best all-around protection for the money you pay on SafeBytes AntiMalware subscription, there’s no question about it.

Technical Details and Manual Removal (Advanced Users)

If you wish to do the removal of ChatZum manually rather than using an automated software tool, you can follow these simple steps: Navigate to the Windows Control Panel, click the “Add/Remove Programs” and there, choose the offending application to remove. In case of suspicious versions of web browser plug-ins, you can easily get rid of it through your web browser’s extension manager. You might also want to reset your home page and search providers, as well as delete browsing history, temporary files, and cookies.

If you choose to manually remove the system files and Windows registry entries, use the following list to make sure you know exactly what files to remove before undertaking any actions. Please note that only advanced users should try to manually edit the system files mainly because removing any single vital registry entry results in a serious problem or even a PC crash. In addition, certain malware is capable of replicating itself or preventing its removal. Doing this malware-removal process in Safe Mode is recommended.

Files:
Search And Delete:

tbcore3.dll
arrow_refresh.png
basis.xml
chatzum.dll
info.txt
inst.tmp
loaderie.js
suggestion_plugin.dll
TbCommonUtils.dll
tbcore3.dll
tbhelper.dll
TbHelper2.exe
uninstall.exe
uninstaller.exe
update.exe

Folders:
C:\Program Files\ChatZum Toolbar\
C:\Documents and Settings\username\Application Data\Mozilla\Firefox\Profiles\gb5e8gtn.default\extensions\staged\ADFA33FD-16F5-4355-8504-DF4D664CFE83

Registry:
Key HKLM\SOFTWARE\ChatZum Toolbar
Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ChatZum Toolbar

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PFN_LIST_CORRUPT Blue Screen - What is it?

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Solution

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PFN_LIST_CORRUPT Blue Screen error may occur due to multiple reasons. Some of the common reasons include:
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Further Information and Manual Repair

This is a critical PC error but easy to resolve. You don’t need any technical expertise to fix this error on your PC. Here are some quick and easy methods to resolve PFN_LIST_CORRUPT Blue Screen error:

Method 1: Install Compatible Device Drivers

Sometimes when new hardware is added to the PC, you need to install updated versions of the device drivers to ensure there are no incompatibility issues. Incompatibility between the hardware and device drivers may generate PFN_LIST_CORRUPT Blue Screen of death error on your screen. To resolve, it is advisable to download and install the latest updated versions of the device drivers from the manufacturer’s website.

Method 2: Scan for Viruses

PFN_LIST_CORRUPT Blue Screen of Death error may occur due to viral infection too. Viruses and spyware enter your PC when you log on to unreliable websites and download programs from there or open phishing emails on your PC. These viruses corrupt and damage programs and files resulting in such errors. To fix the issue, you need to install a powerful antivirus and ensure all kinds of viruses and spyware are detected and removed from your system.

Method 3: Clean and Restore the Registry

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Solution

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Error code 18 may be triggered due to several reasons such as:

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Further Information and Manual Repair

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Method 2 - Update Drivers Automatically

Finding problematic drivers and then updating them individually can be frustrating and a time-consuming process. It can take a lot of time to perform updates and resolve the error code on your PC.

If you have projects to work on with pressing deadlines, then updating drivers on your PC separately can cause you a great deal of inconvenience and waste your precious time.

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Jp2klib.dll is a type of Dynamic Link Library. This file is developed by Adobe Systems Inc and associated with CS2 (Creative Suite 2 Premium). Like all DLL files, this file also contains small programs that support programs developed by Adobe Systems on your PC. The function of Jp2klib.dll is to load and run programs. Jp2klib.dll error occurs when it fails to do so. It occurs during program startup. Jp2klib.dll error is displayed in several different formats depending on the cause of the error. Here are some common error messages that you may come across:
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Solution

Restoro box imageError Causes

There are several causes for the Jp2klib.dll error code pop-up. These include:
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The good news is that this is not a fatal error code like the blue screen of death errors. However, it is still advisable to resolve it right away to avoid inconvenience.  This error may limit your ability to access your desired program.

Further Information and Manual Repair

Follow these methods to resolve Jp2klib.dll error code on your PC in a few minutes without any professional assistance or technical know-how:

Method 1 - Re-register the Jp2klib.dll file

Sometimes Jp2klib.dll error may occur if the DLL file is not registered properly. In such a situation "JP2KLib.dll not registered" error message will pop on your computer screen. To resolve, all you need to do is register this file. Follow these steps to register the Jp2klib.dll file on your PC:
  1. Go to the start menu, type the command in the search box. Don’t press enter yet.
  2. First, hold CTRL-SHIFT and then press it. This action will prompt a permission dialog box. Click yes to proceed.
  3. You will be asked to enter a command, here simply type regsvr32 /u JP2KLib.dll and then press enter.
  4. This will first unregister the previous Jp2klib.dll file. Now type regsvr32 /i JP2KLib.dll and press enter to re-register the same file.
  5. After this, close the command window and reboot your PC to activate changes.

Method 2 - Check the Recycle Bin and Restore the Jp2klib.dll file

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Method 4 - Repair the Registry

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There’s no Incognito Mode in Chrome
As you know, just like other web browsers, Google Chrome offers Incognito Mode or private browsing which you can use to make sure that your browsing activities are not being tracked by any websites you visit and it also keeps targeted ads at bay. On the other hand, signing in to a website, even when in Incognito Mode is a different thing since that website can track your browsing activities. Thus, Incognito Mode is still useful especially if you want to browse the web safely and without getting tracked except when you log in to some site. However, there have been reports recently that Incognito Mode is missing in Chrome and users are clueless as to how or why it happened. If you are one of them, worry not for this post will walk you through what you can do if there’s no Incognito Mode in Chrome on your Windows 10 computer. This is an unusual and strange issue since the Incognito Mode in Chrome is available by default and you don’t have to do anything to enable it. It is possible that there might be corruption in the Windows Registry which caused the disappearance of Incognito Mode, worry not though for there are some tweaks you can apply to restore the missing Incognito Mode. To apply these tweaks, you need to create first a System Restore point, and then once you’re done, follow the instructions provided below carefully. Step_1: Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and then hit Enter to open the Registry Editor. Step_2: Next, after opening the Registry Editor, navigate to this path – ComputerHKEY_LOCAL_MACHINESOFTWAREPolicies Step_3: From there, look for ChromePolicies and locate the DWORD named “IncognitoModeAvailability” and double click on it. Step_4: Edit the value of the “IncognitoModeAvailability” DWORD by changing its value from 1 to 0 so you can enable Incognito Mode in Chrome. Step_5: Once done, exit the Registry Editor and restart your computer and then check if you can now see Incognito Mode in Chrome. On the other hand, there is also another option that allows you to force open your Chrome browser in Incognito Mode. All you have to do is set the value of the “IncognitoModeAvailability” key to “2” instead of 0. This can be useful especially if you always browse the web in this mode. But you need to remember that you won’t be able to go back to the normal mode once you do this. Here are what the values of the IncognitoModeAvailability DWORD actually mean:
  • 0 – Incognito mode is enabled by default
  • 1 – Incognito mode is disabled
  • 2 – Chrome is forced to always open in Incognito mode
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Fixing the Port in use, please wait
Recently, a number of Windows 10 users reported an issue wherein they try to print from their PCs but were unable to and got an error message instead that states, “Port in use, please wait”. However, no matter how long they waited, nothing changed and they were still unable to print from their computers. On the other hand, when some of the users attempted to print wirelessly from their mobile devices, the printing continues which indicates that there is some issue between the computer and the printer. So if you are one of the users who are currently facing this problem, then this post should help. To fix this issue with your Printer, here are some possible fixes you can try that might work.

Option 1 – Run the Printer Troubleshooter

The first thing you can do to fix the “Port in use, please wait” error is to run the Printer Troubleshooter. This built-in troubleshooter in Windows 10 can help you fix most print issues. It checks if you have the latest printer drivers and then tries to fix and update them automatically. Aside from that, it also checks if you have connectivity issues or if the Print Spooler and the required Services are running fine. To run it, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msdt.exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.

Option 3 – Try selecting the correct port for your Printer

If the first two options given above didn’t work, then maybe it’s time to select a correct port for your printer since the wrong port has been selected which is why you’re getting the “Port in use, please wait” error.
  • Open “Devices and Printers” from the Start search.
  • Next, look for your printer from the list of devices and right-click on it, and then select Printer Properties.
  • Now go to the Ports tab under the newly opened Properties window and make sure that the port type matches the connection on the list of ports currently in use.
Note: If your printer is using a USB connection then the port should have a USB or DOT 4 in its description but if your printer is using a network connection then it should have the following description:
  • WSD
  • Network
  • IP
And if you notice that there are several listings for the same type of port, you have to change the selection to a different one and then click the OK button to save the changes made.
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Enable or Disable Optional Windows Features
As you know, Windows operating system comes with tons of features. Some of which are not intended to be used by normal customers or users directly which means that only a small percentage of the huge user base of the operating system leverages the use of such features. However, they’ve added some major value to the feature list of the operating system. You can find these features under the “Turn Windows Features on and off” option. This indicates that if you want to, you can just type in “Turn Windows Features on and off” in the search box and then enable any feature that you want to enable. Aside from that, there are other ways you can disable or enable the optional Windows Features in your Windows 10 computer.

Option 1 – via Control Panel

  • Open Control Panel and select Uninstall a Program.
  • After that, select the “Turn Windows features On or Off” option on the left side.

Option 2 – via Command Prompt

  • Tap the Win + X combination on your keyboard or right-click on the Start button and then click on Command Prompt (Admin). Alternatively, you can also type “cmd” in the Cortana search box and right-click on the Command Prompt icon, and select the “Run as administrator” option.
  • If a User Account Control or UAC prompt appears, click on Yes.
  • Next, type in the following command to see the list of the available features.
DISM /online /get-features /format:table | more
  • Now all you have to do is copy the name of the feature that you want to enable and for you to do that, you need to execute the following command:
DISM /online /enable-feature /featurename:[Enter the name of the feature here] –All
Note: Now if you want to disable a feature that’s already enabled in your computer, refer to these sub-steps:
  • First, you need to check what features are enabled, and for you to find out, enter this command: DISM /online /get-features /format:table | find “Enabled" | more
  • And if you want to check the detailed information about a particular feature, you can enter this command: DISM /online /get-featureinfo/featurename:[Enter the name of the feature here]

Option 3 – via Windows Powershell

As you know, the Windows Powershell is a very important tool in Windows 10, and a powerful one at that since you can do a lot of things using this command line. So while you use this tool you need to populate the list of available features first and then you have to download the feature your desired feature.
  • Search for PowerShell in the Cortana search box and then run it with administrator privileges.
  • Next, type in the following command to populate the list of available features:
Get-WindowsOptionalFeature –Online
  • After that, enter the following command to install any feature you want to enable from the list of available features:
Get-WindowsOptionalFeature -Online -FeatureName *Type feature name*
  • Now enter the following command to enable your desired feature:
Enable-WindowsOptionalFeature -Online -FeatureName “Type feature name” –all
  • And if you want to disable any enabled feature, just enter the following command:
Disable-WindowsOptionalFeature -Online -FeatureName “Type feature name”

Option 4 – via an external installation source

You also have the option to fetch the latest features from an updated offline source. The source could be an ISO any other type of image or just a folder. So you need to decide if you want to use Windows Powershell or Command Prompt.
  • If you want to use Command Prompt, just enter this command: exe /online /enable-feature /featurename:< /All /Source:<Enter the path of the feature here>
  • If you want to use Windows Powershell, use this command: Install-WindowsFeature –Source “<Enter the path of the feature here>”
Note: If you want to get the latest features, you need to get the latest version of the image of the operating system that you are trying to install the feature from.
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