How to fix Error 2753, The file is not marked

Installing programs on your Windows 10 computer does not go smoothly as you could encounter some issues along the way that could prevent you from successfully installing the program. One of the common errors you can encounter during the installation of programs is Error 2753. There are times when the packages are corrupted or those packages are not working properly or it wasn’t able to create files and paths. When you encounter this kind of error, you will get the following error message:

“Error 2753, The File is not marked for installation.”

Note that this kind of error is not bound to only some specific files but it can also happen with any file, be it an executable file or an MSI file. To fix this error, here are some possible solutions that you could try.

Option 1 – Fresh download the setup file

The first thing you can do is to fresh download the setup file from the official homepage and then place it in a different location. Just make sure that you download the correct setup file that’s compatible with your operating system. Then restart your computer and sign in as administrator. After that, right-click on the setup file and select the Run as administrator to proceed with the installation.

Option 2 – Try removing all the previous versions of the software

If there is a previous version of the program that’s still installed on your computer, you need to uninstall that program since it might be the reason why you’re getting Error 2753.

  • Tap the Win + R keys to open the Run dialog box
  • Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
  • From there, look for the previous version of the program you are trying to install, select it and then click on Uninstall to remove it.
  • After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.

Option 3 – Run the setup file as administrator

The setup file may need more permission in order to execute properly and so you need to run it as an administrator. To do so, you need to give it more privileges for it to work as intended by its developer.

  • Right-click on the setup file and select the Run as administrator option.
  • Afterward, a User Account Control or UAC prompt will appear and from there, click on Yes and then check if the file runs or not.

Note: If the setup file does not run, you may have to take ownership of the folder where the setup file is located. To take ownership of the folder, refer to these steps:

  • First, locate the concerned folder and right-click on it then select Properties.
  • Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
  • After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
  • Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
  • Now edit the permission to Full Control for “Everyone”.
  • Click OK to save the changes made and then exit.

Option 4 – Try running the setup file in Compatibility Mode

You may be getting Error 2753 if the setup file is not intended to run on the Windows 10 version you are using which is why you have to run it in Compatibility Mode. This will allow the setup file to think that it is running in a compatible environment as it is intended to.

Option 5 – Try to re-register the vbscript.dll file

You may have to re-register the vbscript.dll file using the regsvr32.exe before you can successfully install the program and fix Error 2753. The Regsvr32 tool is a command-line utility that can be used to register and un-register the OLE controls like DLL and ActiveX (OCX) control in the Windows operating system. Follow the steps below to use it.

  • Open Command Prompt as admin from the WinX menu.
  • Next, type exe vbscript.dll in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
  • You should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

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Further Information and Manual Repair

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Method 2: Remove New Software and Re-Attempt the Update Process

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  • After that, you will see a list of apps, and here, click on the “Change Settings” button.
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Option 2 – Try to launch Google Drive again

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  • Next, go to the Processes tab and click on the “View” option located at the top.
  • After that, uncheck the “Group by Type” option and click on the “Google Drive Sync” from the list of processes.
  • Then click on the “End Task” option and close the Task Manager.
  • Launch Google Drive again and see if the issue is now resolved.

Option 3 – Temporarily disable third-party antivirus

Aside from Firewall, antivirus programs, especially the third party ones, are also known to block files applications the instant it detects a threat to the system. Thus, your antivirus program might be the reason why you can’t download anything on your Windows 10 computer. To fix this, you can try to disable the antivirus program on your computer in the meantime and then try to launch Google Drive again. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

Option 4 – Try to create a new account

There are times when a certain configuration for a user account might be blocking some elements of the Google Drive app. In such cases, you can try to create a new account to fix the problem.
  • Click on the Windows key and then click on the icon for Settings.
  • From there, click on the Accounts button and select the “Family & Other People” option from the left pane.
  • Next, click the “Add someone else to this PC” option.
  • After that, click on the “I don’t have this person’s sign-in information” option and select the “Add a user without a Microsoft Account” setting.
  • Type in the credentials for the new account you are creating and click on Next.
  • After the account is created, click on the account and then select the “Change account type” option.
  • Click on the drop-down menu and select the “Administrator” option and then click on OK.
  • Now sign out of the current account and sign in to the new one and then open Google Drive again.
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