Windows got stuck on Preparing Windows screen

You might have experienced a situation when you restarted your Windows 10 PC after an upgrade and you tried logging into your account but only a screen with a message saying, “Preparing Windows”. If the screen only stays that way, this indicates that Windows 10 is trying to complete the upgrade or waiting for some files to load up so that you can use your account. Some users also reported that when they tried logging into their accounts, they also get the same message on their screens. To resolve this issue, read on as this post will show you what you can do if your Windows 10 PC is stuck on the “Preparing Windows” screen.

A lot of users have tried logging back into their account once more but to no avail as the same screen still greets them. And even when they tried the Ctrl + Alt + Del combo, it still didn’t work. This only goes to show that your account might somehow be corrupted.

Option 1 – Try booting your PC into Safe Mode

The first thing you can do to resolve the issue is to try booting your computer into Safe Mode and then log in using an Admin account. If it seems like your admin account has caused the problem, you need to create an admin account first and then log in after you reboot into the account and then log off. After that, restart your PC normally and check if the problem’s resolved or not. If not, refer to the next given option below.

Option 2 – Try to repair your corrupted profile via Registry

In this second option, you can try to repair the corrupted profile using the Registry but before you proceed, make sure to create a System Restore Point and then follow the steps below.

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “regedit” in the field and hit Enter or click OK to open the Registry Editor.
  • Next, go to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList
  • Once you’ve opened the registry key, you should see a list of all the user profiles on your computer. Now click on each S-1-5 folder and look for the “ProfileImagePath” entry and double-click on it to check which user account it is related to. You will see a path like “CUsersACK” where “ACK” is the username.
  • You should know which among the user account is corrupted. Just look for a key named “RefCount” and change its Value data to “0” and click OK. And if it isn’t available, simply right-click on the right pane and create it.
  • After that, double click on the key named “State” and make sure that the Value data is “0” and click OK.
  • Exit the Registry Editor and restart your computer to apply the changes made.

Option 3 – Try running the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the cause why your screen is stuck at “Preparing Windows”. To run the SFC command, follow the steps given below.

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Try to repair hard disk errors using the Chkdsk utility

You can also run the Chkdsk utility to resolve the problem. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.

  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the commands listed below, and don’t forget to hit Enter right after you type in each one of them.
  • chkntfs /t
  • chkntfs /t:10

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Technical Details and Manual Removal (Advanced Users)

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Folders: C:\Documents and Settings\Lynn\Application Data\PriceGong C:\Documents and Settings\Lynn\Application Data\PriceGong\Data Files: C:\Documents and Settings\Lynn\Application Data\PriceGong\Data.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\a.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\b.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\c.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\d.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\e.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\f.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\g.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\h.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\i.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\J.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\k.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\l.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\m.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\mru.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\n.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\o.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\p.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\q.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\r.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\s.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\t.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\u.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\v.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\w.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\x.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\y.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\z.xml Registry: HKEY_CURRENT_USER\Software\PriceGong
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Option 2 – Run the Windows Update Troubleshooter

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Option 3 – Run Microsoft’s online troubleshooter

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Option 2 – Run System File Checker scan

You might also try running the System File Checker or SFC scan to fix the issue. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:
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Option 4 – Try to empty the Vide buffer

These kinds of problems could also be due to bad data in the Video Buffer. Thus, you can try to empty the Video buffer to resolve the problem. All you have to do is tap the Shift + Ctrl + Win key + B keys on your keyboard. After that, leave your computer idle for about 10 seconds until you notice it blink once. Now you try using your computer as usual and see if the glitch is now fixed or not.

Option 5 – Try to reset or reinstall the program

Another thing you can do to fix the issue is to reset or reinstall the program where you encounter the problem. Chances are, you are running the application in the Full-screen mode but you can exit it by simply tapping the Esc or F11 key. However, if nothing changed, then consider resetting or reinstalling the program. Just go to the Windows 10 Settings app and navigate to Apps > Apps & Features. From there, look for the entry of the application you’re having problems with and select it and then click on the Advanced options. After that, click on the Reset button under the Reset section.

Option 6 – Try recreating the User Profile

You might also want to try recreating the User Profile on your computer since some errors in the creation of a User Profile can result in problems like this one. Thus, you have to try deleting the User Profile and then recreate it.
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VPN: definition and how it works

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Credit: FLY:D on Unsplash

Some providers, such as Surfshark VPN with its IP Rotator feature, even make it a habit to frequently change your IP address to further protect your identity. With most VPN providers, you can also appear to be in a completely different country, adding to your disguise.

There are tons of advantages you can look forward to if you decide to use a VPN. Take a look at some of the crucial ones.

Benefits of using a VPN

When choosing a VPN, you can find both free and paid options. We recommend you go with the paid ones, since they have stronger security, encryption and data protection, as well as more advanced features. Free VPNs come with limitations and risk of malicious attacks on the software itself.

You can choose to buy a singular VPN service or opt for antivirus software that has a VPN built in, for example Bitdefender’s Ultimate Security plan. That depends on what you use your computer for and how much. 

When you pick one, here’s what it can do for you.

1. Access region-specific content

When we said you could change your location, we meant it. Say you’re using a streaming service and a show you desperately want to watch isn’t available in your country. You can use your VPN to make it look like you’re browsing from a country where it’s unlocked.

This option is also convenient for gamers who want to access maps, skins and other in-game items unavailable in their location.

Surfshark VPN
Surfshark VPN (Credit: Dan Nelson on Unsplash)

In addition, you can use this powerful feature when you’re traveling to a region where some of your favorite content may not be accessible.

Do keep in mind that you need to read the Terms and Conditions (yeah, we know - who does that?) of your games and services before doing this, since you could end up getting a penalty. It’s also important to remember that there are entire countries that have strict regulations or even bans on VPNs, for example Belarus, Russia and China. So make sure to be very cautious with your VPN use, friends.

2. Browse like no one’s watching

VPNs shield your browsing habits from prying eyes on the web. Those can be malicious hackers or just third-party cookies tracking your every move to later bombard you with targeted ads. For example, Surfshark VPN features a Cookie blocker that blocks all cookie-related pop-ups and lets you browse in peace (and secret). It works even when the VPN is turned off, which is also pretty neat.

In addition, their CleanWeb 2.0 technology makes sure ads and especially malware don’t stand a chance at all, since they’re blocked before they can even load.

The inability of sites to track your browsing means they can’t collect and analyze any of your data. So, your personal information - or your company’s information in case that’s what you’re using your computer for - is entirely hidden and secure.

3. Save money

It’s well-known that the prices of certain items and services vary based on your location, browsing time, age and many other factors. This most commonly goes for airline tickets and hotel stays.

You can use your VPN to avoid high prices and surcharges. Clear all cookies, turn on your VPN and visit an online shopping site to check out their prices. Then compare your findings with the offers you see when your VPN is off, when you spend a long time on the site or have an active account with the company. 

Sometimes this can really help you find the best deals and avoid breaking the bank. But again, check the Terms and Conditions before you purchase something using a VPN.

4. Secure your smart home

The more smart devices you have connected to your network, the more exposed you are to potential cyberattacks. Phones and computers are generally designed to be decently secure even without a VPN or antivirus, but smart home devices leave a lot to be desired in that regard. 

Protecting your home network with a VPN software means all devices connected to it are secure, be it an air purifier or Alexa.

Credit: Bence Boros on Unsplash

5. Prevent connection slowdown

Your ISP can intentionally slow down your internet speed based on how much data you’ve consumed (data throttling) or your activities online (bandwidth throttling).

But with a VPN, what kind of data you send and receive and how much is entirely hidden. Therefore, if your ISP can’t see you, they can’t control you and they can’t throttle down your speed.   

The bottom line

You can never be too safe online. So definitely think about getting yourself a solid VPN to pump up your privacy and security as much as you can. And if you have any questions or need help choosing the perfect software for you, feel free to reach out to us.

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How to Fix the Waol.exe Error

Waol.exe Error - What is it?

Waol.exe is an executable file located in a subfolder of "C:\Program Files" - usually C:\Program Files\America Online 9.0a. Waol.exe is not a core file but it is an important part of AOL (American Online) utilities. It ensures the AOL programs run smoothly on your system. The Waol.exe error occurs when the AOL program fails to execute and run properly. The error message is displayed in the following format:

“Waol.exe has encountered a problem and needs to close. We are sorry for the inconvenience.’

Solution

Restoro box imageError Causes

Waol.exe error typically occurs when this executable file gets infected by a virus, Trojan, adware, or spyware. When this happens the file location also changes. Therefore the best way to verify if your PC is under attack by malicious software is to check the Waol.exe file location on your PC. If the file is found in some other location instead of its correct disk location, then you must immediately fix this error before the damage sets it. Malicious software like viruses and spyware are notorious for slowing down PC performance and besides they give access to hackers to break into your system and manipulate your confidential and private data saved on your PC. This exposes you to serious privacy errors and data security dangers including identity thefts, cybercrime, and data breaches. Furthermore, viruses can also corrupt the computer’s registry and lead to system failure and crashes.

Further Information and Manual Repair

To resolve Waol.exe error many PC users seek an antivirus. Though this also helps resolve the issue but you should know that an antivirus has certain limitations. It is known to slow down the system speed and will only remove viruses from your PC. This means if the virus has affected the registry of your PC, it will not resolve that, and to repair your registry you may then have to download a registry cleaner separately on your system thereby reducing the PC speed even more. To ensure all kinds of malware are removed and registry issues resolved along with system speed optimization, it is recommended to download Restoro. This is an advanced, innovative, and multi-functional PC repair tool deployed with a variety of powerful utilities. These include a registry cleaner and a system optimizer. It is safe, efficient, user-friendly, and compatible with all Windows versions including Vista, XP, Windows 7, 8, 8.1, and 10. The antivirus feature embedded inside this software detects scans and removes all malicious programs infecting your PC immediately. It resolves all your system’s privacy issues and makes sure that your system is inaccessible to hackers. Besides this, the registry cleaner removes files cluttering and damaging the registry and also restores it. With the help of the system stability detector, it detects errors causing PC slowdowns and resolves them too thereby boosting the speed of your PC dramatically. To resolve Waol.exe error right away, click here to download Restoro today.
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Fix Failed to register a VB Script DLL file on Windows 10
When you try to open Outlook 20016 and other programs on your Windows 10 PC and end up getting an error instead saying, “Failed to register a VB Script DLL. Reinstall or run Regsvr32.exe Vbscript.dll to self-register”, read on as this post will help you resolve the problem and help you re-register the vbscript.dll file. Follow each one of the steps below carefully to fix the problem.
  • Step 1: In the Start search, type “cmd” and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option from the context menu.
  • Step 2: After opening Command Prompt as admin, type the regsvr32.exe vbscript.dll command and hit Enter to execute it.
  • Step 3: After entering the command, it will re-register the concerned DLL file using the regsvr32.exe, a Windows OS tool. The Regsvr32 tool is a command-line utility that allows users to register or unregister OLE controls like the DLL and ActiveX (OCX) controls in the Windows operating system. After the command you entered has successfully run, you will see a message saying, “DllRegisterServer in vbscript.dll succeeded.”
On the other hand, if re-registering the DLL file didn’t work, you might have to log on to your computer using an administrator account and then try re-registering the DLL file once more. But before you do that, you need to create a system restore point first so that if anything goes wrong, you can always undo the changes you’ve made. After creating a system restore point, double-click on the downloaded .reg file to add its contents to the Registry. After that, try opening the program you were trying to open but weren’t able to because of the error. If it doesn’t work, you can always reinstall the affected programs that throw up the error and see if it resolves the problem. You could also seek the help of a one-click solution to fix the problem for you. This program is a useful tool that does not only repair corrupted registries and optimize your PC’s overall performance but also resolves any DLL issues like the Failed to register a VB Script DLL. Reinstall or run Regsvr32.exe Vbscript.dll to self-register” error. Aside from that, it also cleans out your computer for any junk or corrupted files that help you eliminate any unwanted files from your system. This is basically a solution that’s within your grasp with just a click. It’s easy to use as it is user-friendly. For a complete set of instructions for downloading and using it, refer to the steps below.
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Fix user account is not authorized
If you encounter an error message saying, “The connection was denied because the user account is not authorized for remote login” when you try to establish a remote connection, read on as this post will help you resolve the problem. This kind of error occurs when the targeted host does not allow you to access that system remotely. Based on the error, you are not authorized to log in remotely which means that you need to obtain the correct permission. There are several potential fixes you can try for this error. You can try to check the Remote Desktop Users group or add users to the Security group or check the Remote Desktop Service itself. Refer to the options provided below for more detailed instructions to fix the “The connection was denied because the user account is not authorized for remote login” error.

Option 1 – Try checking the Remote Desktop Users group

You can encounter this error when the Remote Desktop Users group does not have any permission for your user account that you are using to establish a remote connection. Thus, you need to make sure that your user account is a member of the Remote Desktop Users group. How? Refer to these steps:
  • Tap the Win + R keys on your keyboard and then type “cmd” in the field and tap Enter or click OK to open Command Prompt.
  • After opening Command Prompt, type the “lusrmgr.msc” command and tap Enter to execute it.
  • Alternatively, you can also search for “lusrmgr.msc” in the Start Search and once you’ve opened it, select Users and then double click on your user name to open its Properties.
  • From there, switch from the “General” tab to the “Member Of” tab.
  • Next, if you can’t see any Remote Desktop Users group under the Administrator, you have to add it. To do that, just click on the Add button.
  • After that, on the newly opened window, click on the Advanced and Find Now buttons, respectively.
  • And in the Search results box, double click on Remote Desktop Users.
  • Now click on the OK button to save the changes made and check if you can now connect to a remote host or not.

Option 2 – Try to add a user to the Security group

You can actually block or allow a user from logging on through the Remote Desktop Services. However, if you do not have the right setting, you won’t be able to use this functionality. Thus, you need to confirm this setting. To do that, follow the steps below.
  • In the Start Search, type “secpol.msc” in the field and tap Enter to open the Local Security Policy panel.
  • From there, go to User Rights Assignment.
  • Next, look for a policy named “Allow log on through Remote Desktop Services” located on your right-hand side and then double click on it to open its Properties.
  • If you were not able to find the Remote Desktop Users under Administrator, then you have to add it by simply clicking on the Add User or Group button.
  • After that, enter “Remote Desktop Users” in the blank field and click the OK button to save the changes made.
  • Now restart your computer and try connecting again to the remote host.

Option 3 – Try checking the Remote Desktop Users group

There is a service that’s supposed to be running and needs to be set up correctly for you to connect to the remote host. And so you need to ensure that this service is up and running. To do so, follow these steps:
  • Tap the Win + R keys to launch the Run utility.
  • Then type “services.msc” in the field and hit Enter or click OK to open the Services Manager.
  • Next, look for the Remote Desktop Services and double click on it to open its Properties.
  • After that, go to the “Log On” tab and select the “This account” option and then click on the Browse button.
  • On the next screen that appears, look for the Advanced button and click on it and use the Find Now button to search.
  • You will see “NETWORK SERVICE”. Double click on it and then save the changes you’ve made to the settings.
  • Finally, restart your PC and see if the problem is now fixed.
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