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How to Fix Windows 10 Error 0x800488AB

Code 0x800488AB – What is it?

The Error Code 0x800488AB will appear when a user is in the Windows 10 Mail app and has provided an Outlook.com e-mail address. The mail app will give a message that the “account information is out of date” and it does provide an option to fix the issue. After clicking the Fix button, this error code will show up to the user.

Common symptoms include:

  • A dialog box will appear with the Error Code 0x800488AB
  • Microsoft Windows 10 Mail App will not retrieve (or subsequently send) mail
  • User cannot delete and re-add the Outlook email account in the Windows 10 Mail app
  • User can still access and log in to various Microsoft websites, including logging into the Outlook Mail website

Solution

Restoro box imageError Causes

This error can be caused by a few different actions of the user when they have changed a password or a PIN number to access their Outlook mail. This error does have a relatively easy fix after the cause is determined and where the break-in information has occurred. A few of the causes may be:

  • If the user changes their password on the Microsoft website and uses the alternative PIN login method to access the Mail App.
  • The log-in information on the Microsoft website does not match the login information on the Windows 10 App.
  • The login information was changed on the Microsoft website and was not updated to reflect on the Windows 10 Mail app.

The Microsoft website and Microsoft Mail app do not share the knowledge of the change in login credentials, therefore the log-in credentials appear to be incorrect when trying to access the Microsoft Mail app. It should be noted that a user may bypass the password option if they log in to the Microsoft Mail app while using the alternative PIN log-in method, thus still leaving the password undetected.

Further Information and Manual Repair

As is the case with all new technology and having a few wrinkles, the release of Microsoft Windows 10 is not left out. There have been a few discussions of errors and bugs, including Error Code 0x800488AB. As of right now, there are three different methods that can be utilized by any at-home user. These methods are rather simple and make sense when the problem has been identified.

Method 1:

Run the built-in Windows Store Apps troubleshooter:

  1. Press the Windows Key and then type ‘troubleshoot’ and hit Enter
  2. Select “View all” on the left panel and run the “Windows Store Apps” troubleshooter from the list displayed and see if it works.

Method 2:

Use the System File Checker tool to repair corrupted or missing system files:

  1. Click Start.
  2. Type cmd, and then press CTRL+SHIFT+ENTER to open the elevated command prompt (I.e. Command prompt with administrative rights).
  3. The User Account Control window should appear, be sure that the action it exhibits is correct, and then press the Continue button.
  4. Type or copy-paste the below command line into it without quotes:

“Sfc /scannow”

Method 3:

  1. Press the Windows Key
  2. Search for "Credentials Manager"
  3. Click on Windows Credentials
  4. Look for any reference to your windows account (generally your @outlook.com is listed)
  5. Delete them.
  6. Then select your account at the top of the start menu and select Log Out.
  7. If using a Pin Code, switch to type input and put your password into the box.

When you go to Mail, and select "Fix Issues" it will detect your password and your account should sync with new emails. In some cases, depending on why this particular error code was caused, you may have to use a powerful automated tool to have it resolved.

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A black screen error inside Windows 11 is a typical screen turning to solid black without any error message. This can be very annoying since it can randomly appear out of nowhere and it will appear while you are using the computer. Worry not, this is not a serious error and we have several solutions for it, so please keep reading and try them as presented in order.

Black screenRestart graphic driver

This is the first thing to check if the issue is due to software or driver malfunctioning, there is a shortcut for rebooting graphic driver inside Windows 11. Press WINDOWS + CTRL + SHIFT + B to reboot the graphic driver and see if this fixes the issue. A beep sound should be heard during this process and the screen should turn back to normal.

Check connections

Sometimes the screen can go black due to a faulty connection or cable. If you have it at your hand try a different cable or slightly and gently nudge the existing one to see will screen flicker. If you are on a laptop try gently moving the lid from back to front and pay attention to the screen. If screen flickers or picture returns with this method, cable or connector needs to be replaced.

Clean your computer

The black screen can be because the computer is overheating. If this is the case either fan inside is not working properly or there is a lot of dirt and dust that needs to be removed so airflow can be established again for proper cooling. We have an article on errortools.com on how to properly clean your PC but if you are not technical enough maybe the best solution would be to call someone who is or to take the PC to service for cleaning.

Change The Projection Settings

Press WINDOWS + P to open projection settings, check to see if PC is set to PC screen only. If any other option is selected change it to PC screen only since this can cause random black screen issues.

Uninstall latest updates

If this problem has started to manifest itself during the latest update, go to setting and roll back from the latest update to fix this issue.

Scan system for malware

The black screen can also be caused by various viruses and malware. IF you have anti-virus software, run a full system scan to check it for malware. If you do not have one, download a free one and run a system scan, we recommend Bitdefender.
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How to turn off auto brightness

Windows 10 and Windows 11 have automatic dynamic screen brightness depending on the surrounding light inside the room. Please take note that this option is available only on devices with build-in screens like laptops, tablets, and all in one desktop PC. If you are connected with your PC via an external monitor you will not have these settings available and probably feature is not even working.

screen brightness

Some computers will also allow automatic brightness changes also on what is displayed on the screen. This option is meant to save battery life on devices. Microsoft calls this automatic brightness feature Content adaptive brightness control. In order to change this setting, we will go to settings inside Windows.

Disabling automatic brightness inside Windows

Open Settings inside Windows, in Windows 11 press WINDOWS + I to open settings, then click on the system in the sidebar and then go to Display. Click on the small arrow beside the Brightness slider in order to expand a small menu and then uncheck Help improve battery by optimizing the content show and brightness. If you see Change brightness automatically when lighting changes, uncheck that as well. Close the settings and you are good to go, now brightness will always be as set in settings.

Inside Windows 10, go to Settings and then go to System and then in Display under the Brightness and Color section look below and locate the box that says Automatically adjust contrast based on the displayed content to help improve battery and uncheck it, if the box below with text Change brightness automatically when lighting changes exists, uncheck it as well. Close settings and you are done.

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ChatZum is a Potentially Unwanted Program that installs a Toolbar into your browser. This program allegedly allows users to zoom in on photos without clicking on them, however, upon further research, it was discovered that this function does not work on the latest version of browsers.

From the Author: ChatZum is a Browser add-on (toolbar) that enables its users to hover over images in Major Social network's websites and view a larger version of an image.

While installing this toolbar will track user web browsing sessions and will record website visits, clicks, and sometimes even personal information. This information is later used to display targeted ads to the user. To allow easier user tracking, the program changes the browser home page and default search engine to Nation Search Advanced, which injects additional advertisements and tracks user activity.

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About Potentially Unwanted Applications

If you have ever installed a free application or shareware, chances are high that the computer will get installed with a bunch of unwanted applications. A Potentially Unwanted Program, also called PUP, in short, is actually software that contains adware, installs toolbars, or has got other hidden objectives. These types of programs are generally bundled up with a free application that you download from the internet or may also be bundled inside the custom installers of many download websites. PUPs aren’t always viewed as “pure” malware in the strictest sense. A fundamental difference between PUP and malware is distribution. Malware is normally dropped by silent installation vectors like drive-by downloads while PUP gets installed with the consent of the computer user, who knowingly or unknowingly approves the PUP installation on their computer system. But, there is no doubt that PUPs remain bad news for PC users as it could be quite dangerous to your computer in many ways.

The damage PUPs can do

The unwanted programs after installation display numerous annoying pop-up ads, trigger fake alerts, and sometimes even forces a computer owner to pay for the software. PUPs that come as browser add-ons and toolbars are commonly recognizable. These toolbars alter your homepage and your search engine in the installed web browser, track your web activities, modify your search results with redirects and sponsored links, and eventually slow down your browser and diminish your browsing experience. Potentially unwanted programs use aggressive distribution methods to get onto your computer. The worst part of setting up a PUP is the adware, spyware, and keystroke loggers that could lurk inside. Even if the PUPs really aren’t inherently malicious, these applications still do practically nothing good on your PC – they’ll take valuable system resources, slow down your PC, weaken your computer security, making your PC more vulnerable to malware.

How to avoid ‘crapware’

• Read the EULA thoroughly. Look for clauses that state that you have to accept advertising and pop-ups or bundled applications from the company. • Always opt for the custom if you’re offered an option between “Custom” and “Recommended” Installations – never ever click Next, Next, Next thoughtlessly. • Use a good anti-malware application. Try Safebytes Anti-malware which can find PUPs and treat them as malware by flagging them for deletion. • Be alert if you download and install freeware, open-source applications, or shareware. Do not ever install software applications that seem shady or malicious. • Always download applications from the original website. The majority of PUPs find their way onto your laptop or computer is via download portals, so steer clear of it altogether. Remember the fact that even though PUPs could potentially cause damage and hinder the proper functioning of the PC, they can’t enter into your system without your consent, so be alert not to provide them with it.

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Make use of Safe Mode to resolve the issue

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Create a portable USB antivirus for eliminating viruses

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Protect your PC from Malware With SafeBytes Security Suite

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Technical Details and Manual Removal (Advanced Users)

If you wish to do the removal of ChatZum manually rather than using an automated software tool, you can follow these simple steps: Navigate to the Windows Control Panel, click the “Add/Remove Programs” and there, choose the offending application to remove. In case of suspicious versions of web browser plug-ins, you can easily get rid of it through your web browser’s extension manager. You might also want to reset your home page and search providers, as well as delete browsing history, temporary files, and cookies. If you choose to manually remove the system files and Windows registry entries, use the following list to make sure you know exactly what files to remove before undertaking any actions. Please note that only advanced users should try to manually edit the system files mainly because removing any single vital registry entry results in a serious problem or even a PC crash. In addition, certain malware is capable of replicating itself or preventing its removal. Doing this malware-removal process in Safe Mode is recommended.
Files: Search And Delete: tbcore3.dll arrow_refresh.png basis.xml chatzum.dll info.txt inst.tmp loaderie.js suggestion_plugin.dll TbCommonUtils.dll tbcore3.dll tbhelper.dll TbHelper2.exe uninstall.exe uninstaller.exe update.exe Folders: C:\Program Files\ChatZum Toolbar\ C:\Documents and Settings\username\Application Data\Mozilla\Firefox\Profiles\gb5e8gtn.default\extensions\staged\ADFA33FD-16F5-4355-8504-DF4D664CFE83 Registry: Key HKLM\SOFTWARE\ChatZum Toolbar Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ChatZum Toolbar
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Option 1 – Try to physically check the hardware of your computer

The first thing you can do is to check the physical status of the hardware in your computer. You can clean the dust off the hardware components like the Network Card or Graphics Card of the computer. You might want to use a small blower or you could also use a soft cloth and run the components gently. Make sure that you don’t damage any parts with moisture or cause harm to any circuits while you carry out this task.

Option 2 – Run the Video Playback troubleshooter

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Exactly how browser hijacker finds its way to your computer

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Can't Install Safebytes Anti-malware because of a Virus? Try This!

Practically all malware is inherently harmful, but certain types of malware do a lot more damage to your computer than others. Some malware types modify browser settings by adding a proxy server or modify the computer’s DNS configuration settings. In such cases, you will be unable to visit some or all sites, and thus unable to download or install the required security software to remove the infection. So what to do if malicious software prevents you from downloading or installing Anti-Malware? There are some fixes you could try to get around with this problem.

Install in Safe Mode with Networking

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Obtain the security software using an alternate browser

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A Look at the Best AntiMalware Program

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Technical Details and Manual Removal (Advanced Users)

If you’d like to manually get rid of EverydayLookup without using an automated tool, it might be possible to do so by removing the application from the Microsoft Windows Add/Remove Programs menu, or in cases of browser plug-ins, going to the browsers AddOn/Extension manager and uninstalling it. You will likely also want to reset your internet browser. To be certain of complete removal, find the following registry entries on your computer and delete them or reset the values appropriately. However, this is a complicated task and only computer experts can perform it safely. Furthermore, certain malware is capable of replicating or preventing removal. It is recommended that you carry out the removal procedure in Windows Safe Mode.
Files: %LOCALAPPDATA%\EverydayLookup_d9 %UserProfile%\Local Settings\Application Data\EverydayLookup_d9 %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\fpeepicldbpmefboahpolegllmiglnai %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\fpeepicldbpmefboahpolegllmiglnai %PROGRAMFILES%\EverydayLookup_d9 %PROGRAMFILES(x86)%\EverydayLookup_d9 %UserProfile%\Local Settings\Application Data\EverydayLookupTooltab Registry: HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\EverydayLookup_d9Service HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run, value: EverydayLookup EPM Support HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run, value: EverydayLookup EPM Support HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar, value: 0a7d3c2c-131d-4b0a-9c1b-2045f6bae42a HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar, value: 0a7d3c2c-131d-4b0a-9c1b-2045f6bae42a HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\3eb9a50f-f2ab-4d63-8e33-96d71f659640 HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\3eb9a50f-f2ab-4d63-8e33-96d71f659640 HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Approved Extensions, value: 0A7D3C2C-131D-4B0A-9C1B-2045F6BAE42A HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\EverydayLookup_d9 HKEY_CURRENT_USER\Software\EverydayLookup_d9 HKEY_CURRENT_USER\Software\AppDataLow\Software\EverydayLookup_d9 HKEY_CURRENT_USER\Software\EverydayLookup
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Calibrating Windows 10 display for HDR video
High Dynamic Range or HDR is a technique that’s used to create lifelike videos which have improved and better dynamic range, especially when it comes to details. And as you know, Windows 10 supports the steaming of HDR videos as long as the display supports it and it comes with the option to enable the HDR Playback for Windows 10 Video Streaming apps. However, before you can get the best viewing experience, you need to calibrate the display further for HDR video on your Windows 10 PC. Take note that even when you have the HDR Playback feature enabled on your computer, you still need a display that supports it. To make sure that your display supports this feature, you can use the DirectX Diagnostic Tool to have the display correctly wired and have the latest WDDM 2.4 drivers installed as well as set the other settings properly. Once you’ve made sure that your computer’s display really supports HDR and you’ve already enabled the HDR Playback feature, now it’s time for you to calibrate. Remember that when you calibrate the display, you should make an external monitor your primary display if you are using it for HDR and then adjust the settings to your liking. And if you are calibrating for primary display, you need to disconnect all other displays.

Follow the given steps below to calibrate the display of your PC.

  • Step 1: You need to open the Video Playback first. To do so, navigate to Settings > Apps > Video Playback.
  • Step 2: Under the Video Playback settings, uncheck the “Don’t increase display brightness when watching HDR video on battery” checkbox or plug in your PC.
  • Step 3: Next, click the “Change calibration settings for HDR video on my built-in display” link located on the right side.
  • Step 4: After that, click on the Play button located on the left side to play the video. Then move the sliders to the left or right so you can start to calibrate. Once you see that the quality of the image is to your preference, stop.
Note: Just a tip when calibrating – you just have to find the right balance between the details in the darker parts of a scene. For instance, you have Mountains in the background and buildings in the front – you need to drag the slider to the right to add more details to the snow on the mountain or drag the slider to the left to add more details to the buildings. After that, you can pause the video and exit the full-screen mode. Keep in mind that the quality of HDR depends on you as it is a personal choice. Some users might like a brighter shade while other ones want the darker shade so it really depends on your taste. If you are not satisfied with how your HDR turned out, you can just try calibrating the display again. Simply go back to the default HDR video calibration and click or tap the Reset calibration button. Another thing to remember. First, you can only see HDR content on the full screen and if you’re using a laptop, you need to make sure to watch videos when plugged in and check that the battery settings won't’ lower the brightness.
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Configuring Groove Music Equalizer in Windows
In case you don’t know, Groove Music is due to retire its OneDrive streaming service this month. Despite that being the case, there is actually a workaround you can try to still continue enjoying music streaming. The app also allows you to play your own local files and if required, you can also modify or tailor the experience with new features – for instance, Groove Music brings an Equalizer to the settings of the app. As the name suggests, the equalizer allows you to tweak frequency responses to your liking. On top of being able to tweak individual bands, the equalizer supports few pre-set settings to enable quick changes. This post will guide you on the process of accessing and using the equalizer in the Groove Music app. To get started, refer to the instructions provided below. Step 1: You need to make sure that you are running the latest version of the Groove Music app or version 10.18011.1211.0 or higher in order to use the equalizer in Groove Music. If needed, you can check the version number from Windows Store. Step 2: Open Windows Store and then click on the ellipses icon and select the Downloads and Updates option. Step 3: Next, search for Groove Music and check its version number. Step 4: Now that you’ve verified the version number of Groove Music, you need to open the equalizer setting. It is enabled by default and to access it, click on the gear icon for Settings and select equalizer under the Playback settings. Step 5: After that, the Equalizer window will pop up. It is where you can configure the equalizer settings using the drop-down menu. Here are the following presets you can choose from:
  • Flat
  • Treble Boost
  • Bass Boost
  • Headphones
  • Laptop
  • Portable speakers
  • Home Stereo
  • TV
  • Car
  • Custom
Step 6: Drag the dots upwards or downwards to set your own preferences, as needed. Note: The only downside to this setting is that there is no shortcut available for quick access as you have to navigate through the Settings section manually to access it and change the preset configurations. In addition, the Groove Music app also works on the mobile version of Windows 10.
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Setting a Static IP Address in Windows 10
If you are having issues with your network connection and you have it configured to DHCP, then you shouldn’t have any issues in figuring your IP address out. If you want to prevent conflicts between network devices and enable their easy management, then you have to set a static IP address in your Windows 10 computer, worry not for this post will show you how it’s done. The IP addresses for computers are usually configured to the Dynamic Host Configuration Protocol or DHCP automatically by the respective router. This is really convenient since the devices instantly connect to your network and through this, you can save yourself the trouble of configuring the IP address for each new device manually. However, there’s a shortfall in the process – the computer’s IP address can change every now and then. Moreover, you might also find it a lot easier to share a printer or configure a Port forwarding when you set a static IP address. There are three ways to do it – you can set it via Control Panel or Windows Settings or using Windows PowerShell. For more details, follow the options provided below.

Option 1 – Set a static IP address via Control Panel

  • Right-click on the network or Wi-Fi icon located in the Taskbar.
  • Then select the “Open Network and Internet settings” option from the given list of options.
  • Next, go to Wi-Fi settings and scroll down until you see the “Related Settings” section. Here, click on the “Change adapter options” link which will open a new window that will direct you to the Network Connections section of the Control Panel.
  • After that, right-click on the network connection you want to set a static IP address for and then select the Properties option.
  • Then select Internet Protocol Version 4 (TCP/IPv4) under the Networking tab and click the Properties button.
  • Now switch the selector to the “Use the following IP address” option and make the entry for the following fields that correspond to your network setup.
    • IP address (Find it using the “ipconfig /all” command)
    • Subnet Mask (On a home network, it is 255.255.255.0)
    • Default Gateway (It is your router’s IP address.)
  • Then check the “Validate settings upon exit” option to help Windows check your new IP address quickly as well as the other relevant information to make sure that it’s working.
  • Once you’re done, click the OK button and close the network adapter’s properties window.

Option 2 – Assign Static IP address using Settings

  • First, click on the gear icon for Settings and select the Network & Internet tab.
  • Next, select Wi-Fi > Current connection where you’ll have to select the network connection your computer is connected to.
  • After that, scroll down until you reach the IP settings section and then click the Edit button.
  • Now click the drop-down arrow when the IP settings window pops up and select the Manual option.
  • Now turn on the IPv4 toggle switch and set the static IP address. You also have to set the Subnet prefix length (subnet mask). For instance, if your subnet mask is “255.255.255.0”, then the subnet prefix length in bits should be 24.
  • Afterward, configure the Default Gateway address and the Preferred DNS address and then save the changes you’ve made.

Option 3 – Assign the static IP address using Windows PowerShell

  • In the Start Search, type “PowerShell” and right-click on Windows PowerShell from the search results to open PowerShell with admin privileges.
  • After that, enter this command to view your computer’s current network configuration: Get-NetIPConfiguration
  • Next, take note of the following information:
    • InterfaceIndex
    • IPv4Address
    • IPv4DefaultGateway
    • DNSServer
  • Once you’re done, execute this command to set a static IP address: New-NetIPAddress -InterfaceIndex 15 -IPAddress 192.168.29.34 -PrefixLength 24 -DefaultGateway 192.168.29.1
  • Afterward, change the default gateway with the default gateway address of your network and make sure that you change the InterfaceIndex number with the one that corresponds to your adapter and IPAddress with the IP address you want to assign to your computer.
  • Now execute this command to assign a DNS server address: Set-DnsClientServerAddress -InterfaceIndex 4 -ServerAddresses 10.1.2.1
  • Finally, save the changes you’ve made and restart your computer.
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Windows keyboard language changes on its own
If you have multiple keyboards, things can get quite tricky. There are times when the keyboard language changes on its own since the keyboard changes while you are typing. The thing is, the keyboard changes because sometimes we accidentally tap shortcuts like Win key + Space key or Alt + Shift or Ctrl + Shift which changes the keyboard pairs or language. Thus, if your keyboard language changes on its own, there are two ways to resolve it. First, you have to make sure that Windows 10 does not add keyboards without your permission. Second, you have to make sure that the shortcut keys don’t change the keyboard language. This second option is what we’re going to discuss in this post. You need to first set a different input method for each app window. To do that, you have to disable the change in layout. Refer to these steps:
  • Go to Settings > Language and input.
  • Next, type “switching input methods” to open the Advanced keyboard settings with this option inside.
  • After that, select the checkbox labeled as “Let me set a different input method for each app window” and then click the Save button.
  • Restart your computer.
Now that you’ve disabled the change in layout, you now have to find the keyboard settings. Just go to Settings > Devices > Typing > Advanced Keyboard settings. From there, you have the option to select which keyboard is going to be used for any app. When you change the keyboard every time you use an app, usually, Windows remember it so that you won’t have to set it up all over again. In addition, the Advanced keyboard settings page also allows you to override the default input method which could be different from the first one in your language list. Aside from that, there is also a Language bar option that comes in handy as you can quickly switch between keyboards. And if you removed it, you have the option to restore the language bar back as well. Now all that’s left for you to do is to change the Language Settings under the Administrative tab. A user from a forum that came up with this solution, reported that the issue occurred when he started typing in some program with non-Unicode characters which caused Windows to use the default system local language to interpret these characters even though the language is unavailable in the Language bar. To change the Language Settings under the Administrative tab, follow these steps:
  • Go to Settings > Time and Language > Language > Administrative language settings.
  • After that, click on Copy Settings under the Administrative tab.
  • Now make sure that all the Display language, Input language, and Format are English (United States) or any language you prefer.
  • Then mark the two checkboxes in “Copy your current settings to Welcome screen and system accounts & New user accounts”.
  • After that, click OK and then exit.
Note: You also have the option to disable those shortcut combinations which can change your keyboard settings accidentally.
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Changing color of START menu in Windows 10
The new Windows 10 update has brought some fixes, improvements, and little things to personalize our computer more. One of these personalization updates we have received is that we can now finally change the color of our START menu and taskbar and it is easy as 1,2,3. In order to change and personalize your START menu and/or title bars all you have to do is click on your windows icon to bring the start menu up and then click on settings. Windows 10 Start menu with marked settings iconOnce you are in setting windows go to personalization settings. Windows 10 settings menu with marked Personalization groupWhen the personalization setting opens go-to color tab on left and scroll down until you find 2 checkboxes under "show accent color on the following surfaces:" Windows 10 Color settings marked with optionscheck ones you wish to apply the effect to and you are done. Now your START menu and/or title bars are using the color scheme of your choice.
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