Black Screen During Installation - What Is It?
Many are upgrading their OS to Windows 10, however, it’s not always smooth sailing because users have been reportedly experiencing different bugs including Black Screen after a successful update.
One common issue in installing Windows 10 is the appearance of a black screen after installation. This usually occurs when the user restarts the computer. Initially, there will be a black screen only appearing on the monitor. There are also cases where a mouse cursor is present, while some cases have no cursor at all.
Not only that, it seemed that you’ve lost all your desktop icons when experiencing this bug.
Solution
Error Causes
Just like the other bugs experienced by Windows 10 users, booting to a black screen has reasons. Before you even try to look for the solution, you first have to determine the cause of the error, in this case, the error would be black screen when booting.
- Error on external devices such as printer or mouse.
- Having outdated display/video drivers that normally result in black screen when OS is updated.
Further Information and Manual Repair
Before you even think of upgrading your OS to Windows 10, you need to know that there are specific system requirements and specifications to be able to successfully update your operating system.
- Minimum of 1 gigahertz (GHz) Processor
- Either 1 (GB) (32-bit) or 2 GB (64-bit) Ram
- You need at least 16 GB of free hard disk space
- A Microsoft DirectX 9 graphics device or later with WDDM 1.0 driver graphics card
- 800 x 600 display
- A Microsoft account and Internet access.
There are more system requirements in order to use other certain Windows 10 features, but we’ll focus on solving your black screen problem in this article.
IMPORTANT NOTE: While it’s possible that you’ll be able to find the solution for your black screen during Windows 10 update, contacting the service of a professional technician or using an automated tool is advisable if you’re not confident in performing the methods to be discussed.
Method 1: Windows 10 DVD Boot
- Hit Repair your computer at the Install Now screen.
- Press Advanced Options
- When you’re in the Advanced Options find Troubleshoot and click it.
- Proceed to pressing Startup Repair
- Simply follow the instructions of the screen and check if that helps solve the black screen problem.
Method 2: Safe Mode from Windows 10 DVD Boot
- Go to Install Now screen
- Hit Repair your computer button
- Go to Advanced Options
- Click Safe Mode option
There’s a chance that you’ll get an error prompt saying, “installation cannot be completed in safe mode.” If this happens, simply press Shift + F10. This command will redirect you to the Command Prompt. You just open Device Manager by keying in devmgmt.msc then disable the display adapters, now check if you’ll be able to successfully boot in normal mode.
This process will normally allow you to complete the Windows 10 installation, if that’s the case you can just update the display adapter drivers from the manufacturer’s website. Restart your computer and see if this solves the problem.
Method 3: Driver Roll Back
- Hit Windows Key + X then press the Device Manager
- Expand the Display Adapters option
- Right-click the listed Display Adapter and press on properties
- Find the Driver Tab and click on it, then press Roll Back Driver
Do take note, however, that the Roll Back Driver option is not available if there was no previous version installed.
Method 4: Check External Devices
Since one common cause of black screen during a Windows 10 update is the external devices you use in your computer, you might want to consider these steps as well.
- Simply unplug all of the external devices you currently use
- Restart your computer
- If in case this solved your black screen problem, carefully plug back the devices one at a time to determine which of the device is the culprit.
- Update the drivers for the outdated hardware using a reliable third party tool.
Method 5: Fast Startup Disabled
Some Windows 10 users had success in solving their black screen problem by disabling the fast startup.
- Go to the Control Panel, find Power Options and press “Choose what the power button does,” which is located in the left pane of the panel.
- Hit the “Change settings that are currently unavailable.”
- Make sure to unmark the checkbox button saying, “Turn on fast startup.”
Advanced desk features
Windows will then go to the accounts settings page. Within that page, click on the Family & other users to open the setting for the chosen section on right. On the right settings, screen navigate to the lower section and click once with the left button on add someone else to this PC
When add someone else to this PC is clicked, pop up window will appear which will ask you to provide the persons email address and later on the password of his/her Microsoft account, after the required information is provided you are done, a new user has been added and he can use his Microsoft credentials on the login screen to use this computer.
This will open yet another pop-up giving you the option to create a Microsoft account for this person, to use a phone number instead of a Microsoft account, or to create a new email address for the user. Any of these options will create a new user for this computer with provided credentials but there is the last option at bottom of the pop-up which will allow you to create a local user only without a Microsoft account. This user will be able to use this computer, will not be able to transfer his document through various devices like he/she would if using a valid Microsoft account but it could use the computer and personalize it fully to his/her liking.
Once the link is clicked, you will be presented with a floating window requiring you to input needed information in order for the account to be created. You will need to provide username, password, and answers to 3 security questions.
Once all information has been provided, click on next and your new non-Microsoft local user has been created. Now when you click on Family & other users you will see that Windows has added a new user with the provided name to this computer. If you wish, you can add another user in the same manner, following the previous steps. Microsoft Windows does not have a limit for how many users can be on one computer so feel free to create as many as you like.
Click on Change account type.
Under account type, you will have the option to promote this user to an administrator if you wish or you can leave it as a standard user. 