Windows 10 Setup says I need to uninstall a program or utility in order to continue setup. I cannot find program it ask for or it was already uninstalled

What is this particular error?

One common issue when trying to upgrade to Windows 10 from Windows 7 or 8 is incompatible software. Any installed software or app that isn’t compatible with Windows 10 will prevent you from continuing with the set-up. Normally, you’ll get an error message “What needs your attention” and it will ask you to uninstall a list of apps manually. Unfortunately, some users reported that they couldn’t find the app it asks to uninstall. In some cases, users said they’ve already uninstalled the app but it still won’t start the Windows 10 Setup.

Solution

Restoro box imageError Causes

This type of issue normally occurs because of the following:

  • Incompatible software/apps
  • Corrupted software/apps
  • Incomplete uninstallation

Further Information and Manual Repair

Here are some steps you can take whenever you encounter this error.

Note: Before taking any steps, make sure that you’re highly equipped to do so. Some steps might affect the system and even do more damage to your computer. You might also want to consider using an automated tool instead.

Method 1 – Perform a clean boot, then retry upgrading

A clean boot is normally done to start Windows using the least set of drivers and startup programs available. By doing this, it eliminates possible software issues that happen when installing or uninstalling a program in Windows 10.

Before performing a clean boot, make sure to take note of the following:

  • You need administrative privileges in order to perform this action.
  • When doing this, your computer might lose temporarily functionality. However, it will return after start-up.
  • It is highly advisable to not use the System Configuration to change advanced boot options.

Here are the steps to perform a clean boot.

  • Step 1 – Go to Start and search for msconfig
  • Step 2 – Go to System Configuration
  • Step 3 – Under Services tab, click on the “Hide all Microsoft services” checkbox. Then, choose to Disable all
  • Step 4 – Go to the System Configuration’s Startup tab. Then, click on “Open Task Manager”
  • Step 5 – In the Task Manager dialog box, you will see a Startup tab. Choose items that you want to disable and then click the Disable button
  • Step 6 – Close the Task Manager dialog box.
  • Step 7 – Go back to the Startup tab of the System Configuration box. Click “Ok” then proceed with restarting.

Method 2 – Manually uninstall programs from the Program Files folders

Instead of using the “add or remove programs” feature in Windows, you might need to manually install the program directly from the C drive. To do this, follow the steps below:

  • Step 1 – Go to the C drive, and look for the Program Files folders. For 32-bit users, you can find it at C:\Program Files. If you’re using the 64-bit version of Windows, go to C:\Program Files (x86) folder.
  • Step 2 – Find the “uninstall” application file
  • Step 3 – Right-click, and run the file as administrator. Wait for the uninstallation to finish. In some software, you need to restart your system before the uninstallation will take effect.

Note: In some cases, you may also need to search for files related to the program. You can use the search bar under Drive C to do this. Delete those files as well.

Method 3 – Create a new user account

Before upgrading to Windows 10, create a new user account. Make sure it has administrative privileges. From there, run the upgrade.

Method 4 – Use third-party uninstaller services

If you still can’t run Windows 10 Setup after the above methods, you might need to rely on a third-party service. Microsoft recommends Revouninstaller that can help you.

Before using this software, reinstall the application or utility that Windows 10 wants you to install. Then, use Revouninstaller to delete the program completely.

Method 5 – Disable third-party antivirus software

Some users who experienced this issue reported that it was solved after disabling or completely uninstalling the anti-virus software installed in their system.

Method 6 – Use a trusted automated tool

If after trying the above methods, the problem still persists, it might be best to use a trusted automated tool to fix the issue.

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About Browser Hijackers

Browser hijackers (sometimes known as hijackware) are a kind of malicious software that alters web browser settings without the computer owner’s knowledge or consent. These types of hijacks are increasing at an alarming rate around the globe, and it could be really nefarious and often dangerous too. They’re created to disrupt browser programs for various purposes. In most cases, hijackers are designed for the benefit of online hackers usually through income generation from forced advert mouse clicks and site visits. Though it might seem naive, all browser hijackers are damaging and thus always regarded as security risks. In a much worst case, your browser could be hi-jacked to download malware that will do a great deal of damage to your computer or laptop. Major symptoms that an internet browser has been hijacked Signs that an internet browser is hijacked include: 1. home page is changed 2. bookmark and the new tab are also modified 3. the essential web browser settings are modified and unwanted or insecure sites are put into the trusted websites list 4. discover new toolbars that you didn’t add 5. never-ending pop-up ads appear and/or your web browser popup blocker is disabled 6. your web browser has become unstable or starts running sluggishly 7. you’re disallowed access to specific web pages, for example, the website of an antivirus software manufacturer like SafeBytes.

Precisely how browser hijacker infects computers

A browser hijacker can be installed on your computer if you visit an infected website, click an email attachment, or download something from a file-sharing site. They are usually included with toolbars, add-ons, BHO, plug-ins or browser extensions. Other times you may have accidentally accepted a browser hijacker as part of a software program bundle (usually freeware or shareware). An example of some well-known browser hijacker includes Anyprotect, Conduit, Babylon, SweetPage, DefaultTab, RocketTab, and Delta Search, but the names are regularly changing. The existence of any browser hijacker on your computer can substantially diminish the web browsing experience, record your internet activities that result in troublesome privacy issues, create system stability problems and finally cause your computer to slow down or to a practically unusable state.

Browser Hijacker Malware – Removal

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Practically all malware is bad, but certain kinds of malware do much more damage to your PC than others. Some malware variants alter browser settings by including a proxy server or modify the PC’s DNS configuration settings. In these cases, you’ll be unable to visit some or all of the websites, and therefore unable to download or install the required security software to eliminate the infection. If you are reading this now, you may have perhaps recognized that a virus infection is the real cause of your blocked web traffic. So how to proceed if you want to install an anti-malware application like Safebytes? There are a few fixes you can attempt to get around with this particular issue.

Use Safe Mode to resolve the problem

Safe Mode is actually a unique, simplified version of Windows where just bare minimum services are loaded to counteract viruses as well as other troublesome programs from loading. In case the malware is set to load automatically when computer boots, switching into this particular mode could prevent it from doing so. To boot into Safe Mode, hit “F8” key on the keyboard right before Windows boot screen shows up; Or after normal Windows boot up, run MSCONFIG, look over “Safe Boot” under Boot tab, and click Apply. Once you’re in Safe Mode, you can attempt to download and install your antivirus program without the hindrance of the virus. At this point, you could run the antivirus scan to eliminate viruses and malware without any hindrance from another malicious application.

Download the anti-malware program in an alternate web browser

Malicious program code may exploit vulnerabilities in a specific internet browser and block access to all anti-malware software websites. If you appear to have a virus attached to Internet Explorer, then switch to an alternate web browser with built-in security features, such as Firefox or Chrome, to download your favorite anti-malware program – Safebytes. Create a bootable USB antivirus drive Another option is to save and operate an anti-malware software program entirely from a Flash drive. Follow these steps to use a flash drive to clean your infected PC. 1) On a virus-free computer, install Safebytes Anti-Malware. 2) Plug in the USB drive to a USB port on the uninfected computer. 3) Double-click on the downloaded file to open the installation wizard. 4) Choose the flash drive as the location for saving the software file. Follow activation instructions. 5) Transfer the flash drive from the clean computer to the infected PC. 6) Double-click the anti-malware software EXE file on the pen drive. 7) Run Full System Scan to detect and clean-up up all sorts of malware.

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Technical Details and Manual Removal (Advanced Users)

To eliminate PriceGong manually, navigate to the Add/Remove programs list in the Control Panel and choose the offending program you want to remove. For web browser extensions, go to your web browser’s Addon/Extension manager and choose the add-on you want to disable or remove. You might even want to reset your home page and search engine providers, and also clear your web browser cache and cookies. Finally, check your hard disk for all of the following and clean your registry manually to remove leftover application entries following uninstalls. However, editing the Windows registry is actually a complicated job that only advanced computer users and professionals should attempt to fix the problem. In addition to that, certain malware is capable of replicating or preventing deletion. You’re advised to do this procedure in Windows Safe Mode.
Folders: C:\Documents and Settings\Lynn\Application Data\PriceGong C:\Documents and Settings\Lynn\Application Data\PriceGong\Data Files: C:\Documents and Settings\Lynn\Application Data\PriceGong\Data.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\a.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\b.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\c.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\d.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\e.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\f.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\g.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\h.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\i.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\J.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\k.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\l.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\m.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\mru.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\n.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\o.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\p.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\q.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\r.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\s.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\t.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\u.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\v.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\w.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\x.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\y.xml C:\Documents and Settings\Lynn\Application Data\PriceGong\Data\z.xml Registry: HKEY_CURRENT_USER\Software\PriceGong
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Solution

Restoro box imageError Causes

Mingwm10.dll error code is triggered due to a plethora of reasons. These include causes like:
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Further Information and Manual Repair

Listed below are some of the best, proven, and easy DIY methods to help you resolve the Mingwm10.dll error code on your system. These are simple methods and require no technical expertise or know-how.

Method 1 - Restore the Missing File

As mentioned above DLL are shared files, there is a possibility that you accidentally deleted the Mingwm10.dll file on your system while uninstalling a program developed by Ubisoft. In such an event, the best and the easiest way to fix the error is to check your recycle bin and restore the deleted Mingwm10.dll file on your system.

Method 2 - Download Mingwm10.dll File from a Reliable Website

If you are unable to locate the missing Mingwm10.dll file in the recycle bin, then another method to fix the issue can be to download the Mingwm10.dll file from a trusted website. The reason why we say trusted is that viruses often enter computer systems when users download files from unreliable websites. So, to avoid bigger problems first make sure the site you select to download the Mingwm10.dll file is authorized and trusted.

Method 3 - Update Outdated Drivers

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Solution

Restoro box imageError Causes

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Further Information and Manual Repair

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If the process is successful, you will be able to complete the activation and access all the features of the Windows edition you have activated. You will also notice the absence of the error code 0xd0000272 message. In cases where this manual repair method is unable to successfully resolve the issue, however, move to the next manual repair procedure on this list.

  1. Method Two: Run Windows Update Troubleshooter

Another tool available to Windows users is the Windows Update Troubleshooter. You may access the Windows Update Troubleshooter offered on Windows 8 since it does not require an internet connection and runs most of the functions required. To do so, follow the steps below.
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  • Step two: Type Troubleshooting
  • Step three: Click Settings then select Troubleshooting
  • Step four: Under System & Security, click Fix Problems with Windows Update
  • Step five: Select Next

You can also visit Microsoft’s website to access a more comprehensive Windows Update Troubleshoot tool. Download the troubleshooter and run it to fix problems related to Windows Update. Afterward, restart your computer then check the Product Activation Wizard to verify whether or not you can activate Windows 8 or 8.1.  If the problem persists, however, and error code 0xd0000272 reoccurs, proceed to the third manual repair method.

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Your computer’s proxy settings may in some cases interfere with the activation process, resulting in issues like error code 0xd0000272. To fix this problem, first, disable your proxy setting then reattempt the activation process using the Product Activation Wizard.

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Error Code 0x80070424 - What is it?

The error code 0x80070424 is a Windows PC error. It may occur when using Windows Update, Microsoft Update or while trying to change Windows Firewall settings. This error does not allow you to enable or disable the Firewall on your PC. It is quite common on Windows 7 and Vista. Symptoms of error code 0x80070424 include Windows Firewall may not be listed on Services.msc, inability to change Windows Firewall settings and you may come across this error message when restarting your PC, “Base Filtering Engine Service could not be found in the system”.

Solution

Restoro box imageError Causes

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Further Information and Manual Repair

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Re-Install Windows Firewall & Filtering Engine

If the underlying cause of the error 0x80070424 is Base Filtering Engine Service file corruption, then the best way to resolve it is to download the Firewall and register file from a reliable website. Once you download it extract the zip on your desktop.
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Use a Registry Cleaner

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A few days ago, Microsoft officially released a patch that was supposed to finally fix it. As you might recall this vulnerability was present for quite some time, Microsoft's solution after a long struggle was to elevate certain privileges to administrator account only and remove user accounts from managing printers. It complicated things a little bit but it was stated payoff was worth it. The new issue now is that on a system that already had accounts created and set, old accounts still can hijack the system, patch issues address only accounts that are created after the fix is administrated, old ones can still do whatever they want. Once again of course Microsoft has stated that until it is again resolved you should again disable the Print Spooler service as a temporary workaround.
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Option 1 – Try clearing browser cache

There are times when some data in the browser is conflicting with the loading of the website and triggers some problems like “Waiting for cache”. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error in Google Chrome. Follow the steps below to clear the data in your browser.
  • Open your Google Chrome browser.
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  • Now select every checkbox that you see and click on the Clear browsing data button.
  • Then restart your Chrome browser and check if you can now open any website or not.

Option 2 – Try to disable writing of Cache files to the SSD

You can also disable the writing of Cache files to the SSD to stop Google Chrome’s dependency on the SSD to gather all the cache files.

Option 3 – Delete the User Profile in Chrome

You can also try deleting the User Profile folder in Chrome. To do so, follow these steps:
  • You need to first end every single process of Google Chrome. To do so, right-click on the Taskbar then select the Task Manager. And if the Task Manager is not responding, you can just use the Alt + Ctrl + Del keys and then select the Task Manager.
  • After opening the Task Manager, under Processes, look for Google Chrome’s process which would most likely be named “chrome.exe”.
  • Right-click on Google Chrome’s process and then select the End task option.
  • Next, tap the Win + R keys to open the Run dialogue box.
  • Then copy and paste “%USERPROFILE%AppDataLocalGoogleChromeUser Data” and hit Enter.
  • From there, look for a folder named “Default folder” and then copy the folder to another drive as a backup.
  • After creating a copy of the folder, delete the Default folder.
  • Next, open Google Chrome again and go to Settings > Advanced > Reset.

Option 4 – Reset Chrome

Resetting Chrome can also help you fix the error. This means that you will be restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Option 5 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:
  • Hit the Win + R keys to open the Run dialog box.
  • Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
  • From there, rename the default folder and name it something else, e.g. “Default.old”.
  • After that, install Google Chrome again and check if the issue is now fixed.
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Windows SmartScreen can’t be reached right now
SmartScreen is a cloud-based anti-phishing and anti-malware component that’s come packed in all Windows 8 (8.1) and Windows 10 versions. This security component is also used in several browsers and programs like Internet Explorer, Microsoft Edge and Outlook.com. Although this program is quite useful, there’ve been reports that SmartScreen is apparently blocking Microsoft’s own apps from opening. According to some users, they only get the “Windows SmartScreen can’t be reached right now” error message every time they try to open apps from the built-in Windows suite like Photos, Mail, Alarms, Maps, etc. Whenever Windows SmartScreen is either down or unreachable on an end-user PC, your computer won’t be able to download anything in both official and unofficial channels. This error might be due to a corrupted Windows account, or it could be that SmartScreen is disabled from the Windows Defender Security Center or it might be down due to an MS issue. In addition, the error might also be caused by a proxy entry.

Option 1 – Make sure that SmartScreen is enabled

Before anything else, the first thing you must do is to check if SmartScreen is even enabled as it might be the reason why you’re getting the error. You can verify this by simply going to the Windows Defender Security Center. To do so, follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “ms-settings:windowsdefender” in the field and hit Enter to open the Windows Defender Security Center.
  • After that, click on the Open Windows Defender Security Center button located under Windows Security.
  • Then click on App & browser control.
  • From there, make sure that the Check apps and files toggle is set to Warn and then check the same thing for Microsoft Edge and SmartScreen for Microsoft Store apps.
  • If it turns out that SmartScreen is indeed disabled, you have to restart your computer after making some changes and then check if the issue is fixed upon the next startup.

Option 2 – Check if SmartScreen is down for maintenance

Another possible reason why SmartScreen is not working is that it might be scheduled for maintenance. When SmartScreen is scheduled for maintenance, it will become unreachable for a lot of users at the same time and so before you go over unnecessary troubleshooting steps, you need to verify if SmartScreen is down for maintenance or not.

Option 3 – Try to disable the proxy server

If applicable, you can try to disable the proxy server to fix SmartScreen. There are some users who reported that they’ve fixed the problem after they’ve disabled the use of a proxy server using the built-in way. In some instances, certain proxy servers can interfere with the SmartScreen component and cause it to become unusable. However, if you are not using a proxy server, just skip this option and proceed to the next one, otherwise, follow the steps below to disable the proxy server.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “ms-settings:network-proxy” in the field and hit Enter to open the Proxy tab under Settings.
  • After that, scroll down to the Manual proxy setup and make sure that the toggle button of the “Use a proxy server” option is turned off.
  • Now restart your PC and check if the problem is fixed upon the next startup.

Option 4 – Try to create a new Windows user account

There are some users who were able to fix the problem by simply creating a new Windows user account. Although this solution will make you lose a couple of settings enforced through your user account, it’s actually effective in circumventing the “Windows SmartScreen can’t be reached right now” error. To create a new Windows user account, here’s what you have to do:
  • Tap the Win + R keys to open the Run dialog box.
  • And then type “ms-settings:otherusers” in the field and hit Enter to open the Family & other people tab under the Accounts menu.
  • After that, click on the “Add someone else to this PC” option and then click on “I don’t have this person’s sign-in information.
  • Next, insert the user credentials like emails, password, birth date, etc., and then click Next. Take note that if you want to create a new local user account, just click on Add a user without a Microsoft account.
  • After you’re done creating the new Windows user account, click the start icon and then click the account icon and choose to Sign out.
  • After you’re logged in, check if SmartScreen now works properly or not.
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Fix PNP_DETECTED_FATAL_ERROR in Windows
If you suddenly encounter a PNP_DETECTED_FATAL_ERROR Blue Screen error, then this post can help you out. The PNP_DETECTED_FATAL_ERROR BSOD usually occurs when any new hardware that is mostly the Plug and Play type is attached. In such cases, when the device is plugged, and the driver for that device crashes or isn’t found or is not compatible, you will most likely encounter this particular BSOD error. There are several error codes that come under this category, some of them are 0x000000CA (0x01681690, 0xEA96A7BE, 0x938A81AD, 0xF8362881. This BSOD error can also occur at any time. However, the only constant thing here is when you plug a PNP device like earphones, microphones, USB drives, and many more. The PNP_DETECTED_FATAL_ERROR bug check has a value of 0x000000CA which indicates that the Plug and Play Manager encountered some severe error which is most likely have something to do with a problematic Plug and Play driver. To fix this error, here are some possible solutions that could help.

Option 1 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like PNP_DETECTED_FATAL_ERROR Blue Screen error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 2 – Try disabling or removing newly installed hardware

In this option, you will have to disable or remove the hardware you’ve just installed recently since external devices could be the one that’s causing the Blue Screen of Death error to appear. To do that, just disconnect any external device that’s connected to your computer physically and then check if it fixes the PNP_DETECTED_FATAL_ERROR Blue Screen error.

Option 3 – Try disabling BIOS Memory options namely Caching Shadowing

Disabling the BIOS Memory options such as Caching and Shadowing can help you in fixing the PNP_DETECTED_FATAL_ERROR Blue Screen error. All you have to do is enter the BIOS first and then use the Arrow and Enter keys to select your choices. And if you can’t seem to find it, look for specific instructions from your OEM or you could also look out for instructions from the manufacturer of your motherboard.

Option 4 – Try to run the CHKDSK utility

Running the CHKDSK utility might also help you resolve the PNP_DETECTED_FATAL_ERROR Blue Screen error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.
  • Open Command Prompt with admin privileges.
  • After opening Command Prompt, execute the following command and hit Enter:
chkdsk /f /r
  • Wait for the process to be completed and then restart your computer.

Option 5 – Try to uninstall programs you’ve installed recently

Chances are, some programs that you just installed might be the one that’s causing the BSOD error. Thus, you need to uninstall the program to resolve the problem.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.

Option 6 – Update the Device drivers

  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. Look for the device driver you and then select either “Update driver” or “Uninstall device”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • If you have chosen to uninstall the driver, follow the screen options to complete the process and then restart your PC.
  • Connect the device and Scan for hardware changes – you can see this option under Device Manager > Action.

Option 7 – Perform a System Restore

Performing System Restore might help you in fixing the PNP_DETECTED_FATAL_ERROR Blue Screen error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.
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