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Seven Windows 10 security basics

Hello everyone and welcome to our Windows 10 security basics where we will provide you with common practices you should aim to follow in order not to cough some viruses, malware, keylogger, worm, etc.

As you are all aware, we live in a digital age where we are surrounded by luxuries of unlimited information, video chats all over the globe, free calls via the internet, applications that track stuff for us, and many many more things that make our lives easier. Sadly with this kind of technology comes risks of cyber attacks that aim to steal your information, credit card numbers, or any other relevant stuff which could be used illegally in order to make purchases, loans, and other theft in your name so ones doing that could not get caught.

Think of data stealers the same as you think of armed robbers in a dark alley, just this time their pray is data about your life so they can make purchases for themselves more than once.

This article aims to provide you with some common logic, tips, and tricks of what should you do and where should you pay attention in order not to provide wrong people with your crucial information and data. we hope that you will find reading informative and helpful.

  1. Keep Windows updated.

    Microsoft is working hard on their Windows defender and firewall to provide protection to its users and fixing any introduced security leaks which are found in Windows itself. By updating and keeping Windows updated you make sure that every security leak that is found is patched and removed from Windows and that you have the latest database of known malware inside the firewall and defender.
    This common practice, however, should not be limited to Windows only, you should update every application you are using for the same reasons.

  2. Use antivirus, anti-malware, and firewall

    These applications exist for a reason and that reason is to protect your data. Dedicated applications specifically made for purposes of defending your data are better than any kind of I am careful mentality since sometimes is enough to just visit a website or just click on some link and you are compromised. You can use Windows Defender and firewall if you wish, they are already in Windows but if you are serious about your data and like to surf the internet some better protection is worth the investment.

  3. Get a dedicated password manager

    Your password is bad, if you use the same password everywhere then it is even worse. Computers have come a long way in the last 50 years and so have cyber attack applications which make your commonsense passwords extremely vulnerable and all of your accounts open to cyber attacks. Dedicated password managers that can hash passwords and automate them are your safest bet that your passwords will not be compromised, get one, and get it today.

  4. Do not click on anything inside emails

    Cyber attacks come in vast variety and one of them is sending you emails informing you that for example your Paypal or anything else has been hacked and that you must click this link to reset your password. These you do not click, no matter how convincing they sound or how good they look, if you need to update your information on a specific service or website, you delete email, open browser and go to that service and change stuff. The same goes with different offers, discounts, women seeking you, men seeking you, prince sending you 1 billion in gold. Only click on links in emails from a trusted and verified source.

  5. Do not click on pop-ups

    Similar to clicking on links in emails you should not click on pop-ups, the same rules, same stuff apply as with emails.

  6. Be careful what you are downloading

    Be careful from where you download your software and be careful what are you downloading and stop using pirated software, any kind of malicious applications, keyloggers, viruses, etc could be hidden in these downloads, and by downloading them you are opening doors to your private information. Only use legal software from trusted sources.

  7. Never leave your phone or computer unattended

    You can never tell who can implement malicious software or get some crucial information from unattended devices, lock them all time and take them with you.

There you go, 7 common tips and tricks for the basic security of your computer. Thank you for reading and I hope to see you again on our site.

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Option 1 – Try checking the hardware connections

The first thing you have to do before you further troubleshoot the problem is to check the hardware connections of your computer and see if there are damaged ones, just like with the ports as it would also affect the overall connectivity of the device with the computer. You also have to make sure that no pin is missing from the ports. So if you notice some irregularities in the connecting cable physically, you might have to buy another one and replace it and then see if it fixes the problem or not.

Option 2 – Run the Hardware and Devices Troubleshooters

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  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
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Option 3 – Try to update or reinstall the display adapters

You might also want to update the drivers for Display adapters and Monitors or you might also have to update or reinstall your NVIDIA driver if you’re using one. To update or reinstall the display adapters, follow these steps:
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  • Expand the section for Display Adapters.
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If you find that updating the drivers does not help, you can try to reinstall them. How? Simply follow the steps below.
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  • After that, look for the affected driver in the Device Manager window. And if you see a yellow exclamation mark beside it, right-click on it and select the option “Rollback” to roll back the driver.
  • And if the Rollback option is not available, just select Uninstall and then restart your PC.
  • Finally, open the Devices Manager once again and select the option “Scan for hardware changes” to install the driver.

Option 4 – Consider replacing the graphics card

You might also want to consider replacing the graphics card of your computer to resolve the problem if the options provided above didn’t work.
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Premiere Download Manager is a Browser Extension that comes bundled with Premiere Download Manager Potentially unwanted program, and other unwanted applications and extensions. This program was developed by Mindspark Interactive and offers users the ability to download files off the internet through the Download Manager provided. It also changes the home page and defaults the search engine to Myway.com.

This bundle monitors the user’s activity, and while the extension has access to your browsing activity, clicked links, visited pages, etc. the application itself has access to all the files that you downloaded, and have on your computer. This gathered data is later sent back to Mindspark’s servers where it is used to better target ads for users.

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About Browser Hijackers

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Key symptoms that your internet browser has been hijacked

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Exactly how they get into your computer or laptop

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Removing browser hijackers

Certain browser hijacking can be quite easily reversed by finding and removing the corresponding malware application through your control panel. However, many hijackers are extremely tenacious and require specialized applications to eradicate them. Also, browser hijackers might modify the Computer registry therefore it could be very hard to restore all of the values manually, especially when you are not a very tech-savvy person. Installing and running antivirus applications on the affected system could automatically delete browser hijackers and also other unwanted applications. SafeBytes Anti-Malware discovers all types of hijackers – including Premier Download Manager – and removes every trace efficiently and quickly.

What To Do When You Cannot Install Safebytes Anti-Malware?

All malware is bad and the degree of the damage will differ greatly with regards to the type of malware. Certain malware variants modify internet browser settings by including a proxy server or modify the computer’s DNS configurations. When this happens, you’ll be unable to visit certain or all of the internet sites, and thus unable to download or install the required security software to get rid of the infection. If you are reading this article now, you have probably realized that virus infection is the cause of your blocked internet connectivity. So what to do when you want to download and install an anti-virus program such as Safebytes? There are some options you could try to get around with this particular issue.

Make use of Safe Mode to resolve the issue

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Switch to some other web browser

Some malware only targets certain internet browsers. If this sounds like your situation, employ another web browser as it can circumvent the computer virus. If you’re not able to download the anti-malware program using Internet Explorer, it means malware is targeting IE’s vulnerabilities. Here, you should switch over to a different internet browser like Chrome or Firefox to download Safebytes software.

Make a bootable USB anti-virus drive

Another option is to create a portable antivirus program onto your USB stick. To run anti-malware using a pen drive, follow these simple steps: 1) Download the anti-malware on a virus-free computer. 2) Plug the pen drive into the uninfected computer. 3) Double click on the downloaded file to run the installation wizard. 4) When asked, choose the location of the pen drive as the place where you want to store the software files. Do as instructed on the computer screen to finish up the installation process. 5) Transfer the USB drive from the clean computer to the infected PC. 6) Double-click the antivirus software EXE file on the USB flash drive. 7) Hit the “Scan Now” button to start the malware scan.

SafeBytes Anti-Malware: Lightweight Malware Protection for Windows PC

In order to protect your PC from many different internet-based threats, it is important to install anti-malware software on your computer system. But with countless numbers of anti-malware companies out there, nowadays it is hard to decide which one you should buy for your personal computer. Some of them are good and some are scamware applications that pretend as legit anti-malware software waiting around to wreak havoc on your computer. You have to be careful not to pick the wrong application, particularly if you buy a premium application. While considering the highly regarded applications, Safebytes AntiMalware is certainly the highly recommended one. SafeBytes anti-malware is a very effective and user-friendly protection tool that is suitable for end-users of all levels of computer literacy. Through its cutting-edge technology, this software will help you protect your personal computer against infections caused by different types of malware and similar threats, including adware, spyware, trojans, worms, computer viruses, keyloggers, ransomware, and potentially unwanted program (PUPs).

SafeBytes has great features when compared to other anti-malware programs. The following are a few of the great ones:

Active Protection: SafeBytes gives you round-the-clock protection for your personal computer limiting malware intrusions in real-time. It will regularly monitor your pc for hacker activity and also gives users sophisticated firewall protection. Antimalware Protection: With its advanced and sophisticated algorithm, this malware elimination tool can detect and get rid of the malware threats hiding in your computer system effectively. High-Speed Malware Scanning Engine: Safebytes AntiMalware, with its enhanced scanning engine, offers extremely fast scanning which can immediately target any active internet threat. Website Filtering: SafeBytes checks and gives a unique safety ranking to every website you visit and block access to webpages known to be phishing sites, thus protecting you from identity theft, or known to contain malicious software. Low CPU Usage: SafeBytes gives you complete protection from online threats at a fraction of the CPU load due to its advanced detection engine and algorithms. 24/7 Support: You could get high levels of support around the clock if you’re using their paid version. SafeBytes will keep your computer safe from the latest malware threats automatically, thus keeping your online experience safe and secure. Once you’ve downloaded and installed SafeBytes Anti-Malware, you will no longer have to bother about malware or other security concerns. So if you’re looking for the best anti-malware subscription for your Windows-based PC, we highly recommend SafeBytes Anti-Malware software.

Technical Details and Manual Removal (Advanced Users)

If you wish to carry out the removal of Premier Download Manager manually instead of employing an automated tool, you may follow these simple steps: Go to the Windows Control Panel, click the “Add or Remove Programs” and there, select the offending program to remove. In cases of suspicious versions of web browser plug-ins, you can easily get rid of it through your web browser’s extension manager. It is also suggested to reset your web browser to its default state to fix corrupt settings. Lastly, examine your hard drive for all of the following and clean your computer registry manually to remove leftover application entries following an uninstallation. Having said that, editing the registry is usually a difficult task that only experienced computer users and professionals should attempt to fix it. Also, certain malware is capable of replicating itself or preventing its deletion. It is advised that you do the removal process in Safe Mode.
Files: C:\Program Files\PremierDownloadManager_agEI\Installr.bin\NPagEISb.dl_ C:\Program Files\PremierDownloadManager_agEI\Installr.bin\NPagEISb.dll C:\Program Files\PremierDownloadManager_agEI\Installr.bin\agEIPlug.dl_ C:\Program Files\PremierDownloadManager_agEI\Installr.bin\agEIPlug.dll C:\Program Files\PremierDownloadManager_agEI\Installr.bin\agEZSETP.dl_ C:\Program Files\PremierDownloadManager_agEI\Installr.bin\agEZSETP.dll %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDMANAGER_IE.DLL: %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDMANAGER_IE.DLL Malware %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDMANAGER_IE.DLL Dangerous %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDMANAGER_IE.DLL High Risk %program files%\premierdownloadmanager\pdmanager_ie.dll %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDMANAGER_IE.DLL %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDM.ICO %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDMANAGER.EXE %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDMANAGER_IE.DLL %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDMANAGER_IE.TLB %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\REGASM.EXE Registry: key HKLM\Software\Classes\CLSID\819D045F-E9A2-39E0-B495-D615AD1A9471\InprocServer32.0.0.1\CodeBase: file:///C:/Program Files/PremierDownloadManager/PDManager_ie.DLL key HKLM\Software\Classes\CLSID\819D045F-E9A2-39E0-B495-D615AD1A9471\InprocServer32\CodeBase: file:///C:/Program Files/PremierDownloadManager/PDManager_ie.DLL key HKLM\Software\Classes\CLSID\87D1BD5F-0174-4AB2-FFC4-9E3A451F17EB\InprocServer32.0.0.1\CodeBase: file:///C:/Program Files/PremierDownloadManager/PDManager_ie.DLL key HKLM\Software\Classes\CLSID\87D1BD5F-0174-4AB2-FFC4-9E3A451F17EB\InprocServer32\CodeBase: file:///C:/Program Files/PremierDownloadManager/pdmanager_ie.dll key HKLM\Software\Classes\Record\EDF1D497-05B5-37F6-AAAC-3EB5E67D4DC2.0.0.1\CodeBase: file:///C:/Program Files/PremierDownloadManager/PDManager_ie.DLL key HKCU\SOFTWARE\PREMIERDOWNLOADMANAGER\INTERNET EXPLORER: %PROGRAM FILES%\PREMIERDOWNLOADMANAGER\PDMANAGER_IE.DLL
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0x800ccc92 - What is it?

The 0x800ccc92 is a Microsoft Outlook error. The error restricts your ability to send and receive emails on your Outlook email address successfully. This error is very similar to 0x800cc90 and 0x800ccc91 Outlook error codes. The 0x800ccc92 error message is often displayed as:

‘Receiving reported error (0x800ccc92): Your email server rejected your login.’

This error is quite common and is faced by many Microsoft Outlook users. It is advisable to fix this error immediately because besides restricting you from sending and receiving emails via Outlook, due to this error the data on your Outlook also becomes inaccessible and unreadable, and sometimes Outlook also begins to freeze unexpectedly.

Error Causes

Some of the most common causes of the error code 0x800ccc92 are:
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  • Incorrect Outlook configuration settings
  • PST file crosses its fixed file size limit
  • Failure of POP3 and Protocol STMP in database server connection
  • Improper synchronization between Outlook and the server
  • Usage of invalid password or username
  • Virus Infection

Further Information and Manual Repair

Any of the above causes may result in the 0x800ccc92 error message display. If you encounter this Outlook error, you don’t need to panic and call the network personnel in your office to fix and repair the error. In fact, it is very easy to fix and you can repair it by yourself: Here are some of the best and easy ways to resolve this error in the shortest time:
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If the error is not related to POP3 (Post Office Protocol) then you can try some other alternative to resolve this issue.
  • Another alternative is to install the latest available Server Service Pack for Exchange. This solution works best if compatibility is the issue.
  • However, when nothing works, then it is advisable to download PST repair tool. The PST repair software is designed to scan, detect, repair, and resolve Outlook errors like 0x800ccc92.  The PST repair software is built with special algorithms that help repair PST corrupt files in seconds. This tool works on all Windows Operating Systems including Windows 8, Windows 7, Windows Vista, Windows XP, Windows 2003, and Windows 2008.
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Option 1 – Enable or Disable Boot Log using System Configuration

Enable Boot Log:
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  • Then type in “msconfig” and click OK to open System Configuration.
  • After that, go to the boot tab and check the checkbox labeled “Boot Log” under the Boot options so that you can enable the Boot Log feature.
  • Then click on OK to save the changes made.
  • Next, click on the Restart button in the prompt window to get started with the Boot Log process.
  • After restarting your PC, go to C:Windowsntbtlog.txt to open the boot log.
Note: As pointed out earlier, the log file contains a list of all the successfully loaded drivers and also the list of drivers that failed to load during the boot process and every time you restart the system, the boot log file will keep on updating and will eventually increase the list of entries. For you to locate the drivers and make your troubleshooting a lot easier, I advised disabling the boot log after troubleshooting. To disable the boot log using System Configuration, refer to the steps below. Disable Boot Log:
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  • Then type in “msconfig” and click OK to open System Configuration.
  • After that, go to the boot tab and unmark or uncheck the checkbox labeled “Boot Log” under the Boot options so that you can disable the Boot Log feature.
  • Then click on OK to save the changes made.

Option 2 – Enable or Disable Boot Log using Command Prompt

Enable Boot Log:
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  • After that, right-click on the Command Prompt option and select the “Run as administrator” option.
  • After opening Command Prompt, type in “bcdedit” and tap Enter.
Note: You have to find the Identifier of the current operating system first to enable the Boot log. You can find it under the Windows Boot Loader section in the “Description” field and in this case, it’s Windows 10. You can also find the operating system identifier under the Windows Boot Loader section next to the field name identifier.
  • To check if the boot log entry is disabled or enabled, go check the “Bootlog” field under the Windows Boot Loader. And if it turns out that the “bootlog” entry is enabled, the entry will be “Yes”. Otherwise, the entry will be “No”.
  • Next, type in the following command with the operating system identifier to enable the boot log.
bcdedit /set {identifier} bootlog Yes
Note: In the command given above, make sure that you replace the given system identifier with your computer’s system identifier. For instance: In this example, the identifier was replaced with the actual operating system identifier as current.
bcdedit /set {current} bootlog Yes
  • Afterward, restart the system to start the Boot log process.
  • After the restart, go to C:Windowsntbtlog.txt to open the boot log.
Note: Every time you restart your computer, the boot log file will keep on updating which will increase the size of the log eventually. So if you want seamless and easier troubleshooting, it is advised to disable the Boot log after you troubleshoot. To disable it using the Command Prompt, here’s what you have to do. Disable Boot Log:
  • Go to the Start Menu and then type in “command prompt” in the search bar.
  • After that, right-click on the Command Prompt option and select the “Run as administrator” option.
  • Once the Command Prompt is opened, type in the following command and then tap Enter to disable the boot log feature.
bcdedit/ set {identifier} bootlog No
Note: In the command given above, you need to replace the given system identifier with your computer’s system identifier. For instance: In this example, the {identifier} was replaced with the actual operating system identifier as {current}.
bcdedit /set {current} bootlog No
  • Now close the Command Prompt.
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What is the Blue Screen Locale ID 1033 Error?

Blue screen locale id 1033 error as the name suggests, is a type of BSoD error. This error may occur during Windows startup, program load, or while the program is running. The error indicates poor PC maintenance and occurs without any warning. The error message is prompted in the following format:
Problem signature: Problem Event Name: BlueScreen OS Version: 6.0.6002.2.2.0.16.7 Locale ID: 1033
When the error occurs, the computer screen turns blue and the user is unable to view or access the program. It is advisable to fix the error right away, virtually because BSoD is a critical PC error, it can pose serious threats to your system.

Error Causes

The two most common causes of the occurrence of the Blue Screen Locale ID1033 error code are:
  • Registry issues
  • Viral infection

Further Information and Manual Repair

You don’t need to hire a technician or be a computer whiz to resolve Blue Screen Locale ID1033 error code. Here are some methods that you can try to resolve this error on your PC. These methods are easy to perform and result-driven.

Method 1: Perform a PC Scan by Downloading an Anti-Virus

Since this error is indicative of a viral infection, it is suggested you perform a PC scan by installing an antivirus on your system. Make sure you download an antivirus that is powerful and has the ability to scan all kinds of viruses.

Method 2: Clean and Repair the Registry

Another alternative method is to clean and repair the registry. The Registry is a component of the PC that stores all information and activities performed on the PC. This includes both important and unnecessary files like junk files, cookies, internet history, temporary files, invalid entries, bad registry keys, and more. These files not only accumulate in the registry but also damage and corrupt it thereby generating error codes like the Blue Screen Locale ID1033 error code.
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Building a custom PC is a great feeling but it can sometimes not be ideal and we are not talking about breaking or losing parts. What we mean is that choosing the right components can be sometimes a difficult task. Of course, picking a PC case can have its issues, choosing the right power supply can be tricky but pairing all components together, especially CPU and GPU can be tricky. bottlenecksBuilders with no depth knowledge and experience can sometimes choose improper CPU or GPU, picking one of them to be much more powerful than another thus not using it to its full potential because another component cannot handle stuff at the same speed. In order to not be trumped by this kind of stuff, there is a website that is completely free and you do not even need to be registered in order to use it. Bottlenet calculator link here What is even better, once you input your components you will get advice on what to change in order to tweak the system a little more to avoid bottlenecks even more. It is a very useful tool and we are advising you to use it in order to save money but not throwing it on some component that will be half used.
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How to Resolve Runtime Error 372

What is the Runtime Error 372?

Runtime Error 372 is one of the various types of runtime errors on Windows PC. This error code hampers your ability to access and run Microsoft Visual Basic applications on the system.

Solution

Restoro box imageError Causes

Runtime Error 372 can occur due to multiple reasons:
  • Corrupt application due to viral infection
  • Missing or damaged DLL file
  • Poor PC maintenance
  • Data overload
  • Registry damages
Delay in resolving the runtime error 372  exposes your PC to further problems like the inability to install new programs, Windows startup issues, slow PC performance, system hang-ups, and crashes, etc. Therefore, it is recommended to take measures to resolve the runtime error 372 immediately.

Further Information and Manual Repair

The registry is one of the most critical components of Windows PC. It stores every data and configuration of your computer. Every hardware and software on the system has to connect to the registry to function properly. However, everyday and frequent PC usage keeps creating wasted, obsolete and invalid entries on your system and saves them in the registry. And if not cleaned, these files dilate the registry and eventually cause the registry to malfunction. DLL files go missing and often get damaged or corrupt. This leads to runtime error pop-ups like the error code 372. Furthermore, sometimes the registry also gets damaged due to malware attacks and viral infections. This malicious software damages the registry and exposes your system to serious PC threats like system failures, data loss, and data breaches.

Solutions To Runtime Error 372

To resolve the runtime error 372 on your system, clean and restore your registry. For this, you don’t have to hire a technician and spend hundreds of dollars when you can repair it for free. All you have to do is download Restoro. This is a powerful one-stop solution for all your PC-related problems. It functions as a registry cleaner and a system optimizer. Restoro is a user-friendly Windows PC repair tool that can be used by all levels of users. To run and operate this software on your system you don’t have to be a computer programmer or an expert. Its simple navigation and layout make it very easy to use. It resolves disk fragmentation issues which lead to missing DLL files. It also repairs the damaged and corrupted registry thereby resolving runtime errors like the error code 372. Restoro is a bug-free, reliable, and efficient tool. It is compatible with all Windows versions. Click here to download Restoro to repair the runtime error 372 on your PC.
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How to fix Windows 10 Error 0x803f7000

Error code 0x803f7000 -What is it?

Error code 0x803f7000 refers to an issue in Windows 10 with downloading apps through Windows Store. When you choose the app or game to download, it heads to Downloads in the Store app. Then it says it is acquiring a license but then fails. When you click the “See details” link, you see the error code 0x803F7000. It could mean that the date and time or region settings in your Windows 10 are incorrect or there are some problems with the Windows Store Cache.

Symptoms

  • This error appears when you are running Windows 10 and trying to download an app through the Microsoft store. The error code may appear with this message: Something went wrong. The error code is 0x803f7000, in case you need it
  • You might also see this message along with the error code: "It looks like you've reached your device limit for installing apps and games from the Store on your Windows 10 device. If you want to install apps and games from the Store on another Windows 10 device, remove a device from the device list."

Solution

Restoro box imageError Causes

There may be several reasons for this error:
  1. This problem may arise if the date and time in Windows 10 are incorrect.
  2. If the region has been set incorrectly.
  3. Problems with Windows store cache.
  4. Windows store server overloaded.
  5. The Windows version you are using is pirated.

Further Information and Manual Repair

Method 1:

Correcting date and time:
  • Open up Control Panel > Clock, Language, and Region.
  • Then click on Date & Time.
  • Now click on Change date & time to correct your time.

Method 2:

Correcting region:
  • Navigate to Control Panel > Clock, Language, and Region.
  • Then click on Region.
  • Then click on the Location tab.
  • Now set your actual region from Home location section.
  • Click Apply & OK.

Method 3:

Resetting Windows Store:
  • Press Windows Flag Key + X from your keyboard. Then select Command Prompt (Admin). It will launch Command prompt as administrator.
  • Then type wsreset and hit Enter.
  • Wait for a few seconds. It will automatically open Windows Store.
  • Then try to download any apps.

Method 4:

  1. Open Command prompt in local machine and type in the Windows Store reset tool exe
  2. Activate Windows by going to Settings>Updates and Security
  3. Run the Modern UI/metro app troubleshooter from Microsoft
  4. Keep trying it several times.
  5. Try changing locale and time zone to the United States as shown below
  6. Go to control panel, Language settings
  7. Select location to the United States
  8. This will reset the language to US English. After this try downloading the apps again.
  9. Try restarting the Windows Updater service or restart the machine once.
You must make sure that you have a good internet connection. You need that for the updates and downloads complete without disruption.

Method 5:

Make sure the app isn’t blocked by the Windows firewall: To make your PC more secure, some apps are blocked by Windows Firewall by default. For proper functioning, you might need to enable an app to receive info through the firewall. For more info, see the "Allow an app to receive info through the firewall," and follow the procedure from start to finish.

Method 6:

Check with your system admin: If your PC is part of a network in an organization, like a business, school, or government agency, your system administrator might have turned off the use of certain apps using the Group Policy. Contact your system admin if you believe that Group Policy is preventing you from using an app.

Method 7:

Make sure your apps are up-to-date: To make the apps working properly, you must keep your apps up-to-date. This could be done by turning on automatic updates in the Windows Store.

Method 8:

Contact the app publisher To view the publisher’s app support info, follow these steps:
  1. On the Start screen, tap or click Store to open the Windows Store.
  2. Search or browse for the app, and then tap or click it.
  3. Scroll to the Details section of the app's description page, and then tap or click the support link for the app under Learn more. The link will open an email message for you to contact support or will take you to a support website.
If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.
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