Windows 10 is has a lot of features that help a user in optimizing a computer. So when the operating system encounters a problem, it is able to provide users with proper resources to get the problem fixed. There are even times when a user is not notified and an issue is either being repaired or dodged in the background. This kind of feature is known as the Diagnosis of the Automatic Repair feature that starts when your computer is booting. In such times, you will either see the “Diagnosing your PC” or “Preparing Automatic Repair” message on your screen.
Although this feature is useful and has proven to be effective, some users reported that the process gets stuck. If you experience the same problem, read on as this post will guide you on what to do to fix it but before you start troubleshooting the problem, you might want to perform a Hard Boot first. All you have to do is to power down your computer, remove the battery and the AC adapter and then reconnect them. After that, tap and hold the power button for about 20 seconds and see if your computer boots up properly. If it doesn’t, follow the given fixes below.
Option 1 – Try disabling the automatic Startup Repair
The Automatic Startup Repair window will automatically open during boot when you have some system driver-related problem. So if you think that this is where the problem lies, you can try to disable the automatic Startup Repair.
Click on Troubleshoot and go to the Advanced options.
After that, select Command Prompt and execute the following command:
bcdedit /set recoveryenabled NO
Restart your computer after that and then check.
Option 2 – Run the System File Checker
System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re facing this problem. To run the SFC command, follow the steps given below.
Type “cmd” in the Start search and then right-click on the appropriate search result.
Next, select “Run as administrator” to open Command Prompt with admin privileges.
After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
Windows Resource Protection did not find any integrity violations.
Windows Resource Protection found corrupt files and successfully repaired them.
Windows Resource Protection found corrupt files but was unable to fix some of them.
Now restart your computer and see if the problem is fixed or not.
Option 3 – Run CHKDSK to check your disk for errors
When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. This error check utility can help with several issues in the system.
Tap the Win + S keys to open the Search box.
Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
After opening an elevated command prompt, copy and paste the following command and hit Enter:
chkdsk /r /f
Now if you are prompted to run CHKDSK after your reboot your computer, just tap Y and reboot your PC.
If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
Wait until the process is completed and then restart your computer.
Once your computer has restarted, try accessing the file and check if the error persists.
Option 4 – Run the DISM tool
The next thing you can do is run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like your computer getting stuck in the “Diagnosing your PC” or “Preparing Automatic Repair” screen.
Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
After that, input each one of the commands listed below sequentially to execute them:
Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth
Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.
Option 5 – Try to use installation media to boot and repair your computer
Another thing you can try to resolve the issue is to use the Windows installation bootable media so you can boot and repair the operating system. To use it, follow these steps:
You need to first create an installation media which has the dame version of the operating system installed in your computer.
After that, once you reach the Install Windows screen, click on the “Repair your computer” link.
Wait until the repair is completed and then shut down your computer
Now once your computer has restarted, check if it can now boot properly.
As you know, the Settings app is a vital part of Windows 10 as it helps in fixing issues in the system and offers users access to various Troubleshooters, as well as the Reset function and many more. So if you want to Reset this PC or a Windows Store app, you need to use the Settings app to do so. However, one of the most annoying errors you can encounter when using the Settings app is that it crashes or sometimes does not open at all. Thus, if you are having issues with this app, worry not for there are alternative ways you can try to reset your Windows 10 PC.
For you to reset your Windows 10 PC without using the Settings app, the main option you have is to use the Advanced Startup options and there are different methods by which it can be accessed. It can be accessed via Lockscreen, Command Prompt window, or via Start Menu.
Option 1 – Reset Windows 10 via Lockscreen
You need to first boot into the Advanced Startup options from the lock screen. If you’re already logged in to your account, you have to hit the Win + L keys to get on the lock screen.
Next, click on the Power button located at the bottom right corner of the screen.
After that, hold the Shift key and click on Restart to restart your computer into the Advanced Setup option mode. And from there, you can reset your Windows 10 computer.
Option 2 – Reset Windows 10 via Command Prompt
Search for “cmd” in the Cortana search box or hit the Win + R keys to open the Run box and type “cmd” in the field and hit Enter to open Command Prompt.
If a User Account Control or UAC prompt appears, click Yes to proceed in opening Command Prompt.
After that, type the following command and hit Enter to execute it:
shutdown /r /o /f /t 00
After you execute the command, it will restart your computer into the Advanced Startup options where you can reset your Windows 10 computer.
Option 3 – Reset Windows 10 via Start Menu
Tap the Win key or click on the Start button located in the Taskbar.
Then click on the Power button at the bottom right portion of the screen.
Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.
Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen
Afterward, select either the “Keep my files” option or the “Remove everything” option depending on your preference, and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer.
During Windows 10 installation, you will see all the beautiful user interfaces, however, what’s more, important are the drivers, your processor, and free storage disk in order for the installation to be successfully completed. So if you are getting the CompareExchange128 error during the installation of Windows 10, this means that the CPU lacks a very important instruction known as “CMPXCHG16B”. Thus, if you don’t have CMPXCHG16B, then it will result in the CompareExchange128 error when you install Windows 10. In fact, CMPXCHG16B, PrefetchW as well as LAHF/SAHF is a criterion for you to be able to use Windows 10 64-bit version when upgrading from an earlier version of Windows.
So what exactly is the CMPXCHG16B instruction? The CMPXCHG16B instruction is the one that performs an atomic compare-and-exchange on 16-byte values. This instruction can also be referred to as “CompareExchange128”. The atomic compare-and-exchange means that the CPU compares the contents of a memory location with a given value. So if the values are the same, it modifies the contents of that memory location to a new given value. Note that this kind of issue only happens to the 64-bit Windows 10 version and the only way to resolve it is by getting an update on the hardware level from the OEM. On the other hand, if nothing really works, it’s maybe time for you to get a new CPU but before you resort to that, in the meantime, you can try following the options given below to fix the CompareExchange128 error during the installation of Windows 10.
Option 1 – Try to update the BIOS and Chipset Drivers
One of the best things you can do to fix the CompareExchange128 error is by updating the BIOS and chipset drivers which is why you need to check if your OEM has an update available for your computer’s BIOS as well as the related chipset drivers. But before that, you need to first check the BIOS version. To do so, follow these steps:
Type “msinfo32” in the search bar and hit Enter to open the System Information Tools.
After opening the System Information Tools, check the BIOS version.
Then take note of that BIOS version. You also need to use the BIOS utility that came with your computer and use it for the upgrade. Note that it is different for every computer and if you don’t have it, you can just go to the OEM website and see if there is an option to download it there.
Option 2 – Try to downgrade to the 32-bit Windows 10 version
If option 1 didn’t work as the BIOS update is not available, you can also try downgrading to the 32-bit version of Windows 10. Keep in mind that this will bring restrictions on the amount of RAM installed and other places but that won’t be a problem as you can still switch.
Option 3 – Try buying a new hardware
If none of the first two options didn’t work for some reason then maybe it’s time for you to purchase new hardware especially if your computer is way too old. In such cases, it’s better to buy new hardware or better yet, a new computer that can keep up for the next couple of years.
Recently, a number of users reported an error in Google Chrome that says, “ERR_SOCKET_NOT_CONNECTED”. If you are one of these users, read on as this post will guide you in resolving this error. This kind of error in Chrome is kind of vague so it could be caused by a couple of factors like DNS server issues, Socket Pools, third-party plugins or extensions, and many more.
Whatever the cause may be, there are several options you can check out to resolve the problem. You can try to flush the Socket Pool or change the DNS address or remove unwanted extensions or reset your Google Chrome browser.
Option 1 – Try to flush the Socket Pool
Open Google Chrome and in the address bar, type “chrome://net-internals/”.
After that, select Sockets on the left side panel.
Next, select Flush socket pools from the right-side panel.
And once it’s done, restart your Chrome browser and check if the “ERR_SOCKET_NOT_CONNECTED” is fixed or not.
Option 2 – Try to change the DNS Server
In this option, you can try changing your current DNS settings to the Google Public DNS as it could also help in fixing the “ERR_SOCKET_NOT_CONNECTED” error. To do so, follow the steps below.
The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
Next, click on the “Change Adapter Settings” option.
After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
Right-click on your network connection and click on Properties.
Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.
Option 3 – Get rid of any conflicting browser extensions
Open Chrome and press Alt + F keys.
Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
Click the Recycle bin and select Remove.
Restart Chrome and press Alt + F keys again.
Proceed to On Startup and mark Open a specific page or set of pages.
To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.
Option 4 – Try to reset Google Chrome
Before you proceed, make sure that the Chrome browser is not running anywhere in the background via Task Manager. Once you’ve made sure that it’s no longer running, refer to these steps:
Tap the Win + R keys to open the Run dialog box.
Then type “%USERPROFILE%AppDataLocalGoogleChromeUser Data” in the field and tap Enter to open this location.
From there, look for the Default folder and then tap the Shift + Delete button and if a confirmation prompt appears, click on Yes.
After deleting the Default folder, open Google Chrome and click on the three vertical dots icon located in the top-right corner to open the menu.
Next, click on Settings and scroll down and then click on Advanced to open the Advanced Settings.
Then scroll down until you see the “Reset and clean up” section and click the “Restore Settings to their original defaults” option.
After that, you will see a confirmation box and from there, click on the Reset settings button to reset your Google Chrome browser.
Hello everyone, I hope you are all doing well. Today we will be changing the Windows Lock Screen background. Changing the lock screen background is a very easy task and it can be done in a very short time. So let's jump right into it.
The first thing you need to do is to press the Windows start button on the bottom left and then press settings.
Once the settings screen appears, choose and click on Personalization.
Inside personalization, click on the Lock Screen tab.On the right screen, under the picture, you will find Windows spotlight, click on it to bring a drop-down menu up.
Your choice is presented as a single picture for background or slideshow, a series of pictures that are going to be looped in a given time interval.
If you would like just a single picture for your background, choose that and click on it.
Once you are in choose picture dialog, click on the browse button and navigate to the picture on your storage which you would like to have as a background.
If however, you fancy slideshow as your lock screen background, click on the background drop-down menu and choose the slideshow. Next, click on add a folder and navigate to a folder where you have pictures that you would like to have as a slideshow for your Windows lock screen.
A surprisingly large amount of things present at your home can and do interfere with your wi-fi signal making it weak so devices are dropping it, having trouble connecting, or being slow.
Hello and welcome to our latest article where we will take a look at all things that are present in a lot of homes but are very bad for your WI-Fi signal.
Bad router placement
Having a router in a bad position can have some really large effects on WI-Fi signal strength and its availability. Usually, we do not give great attention to where we are placing our router but it has been proved over and over again that being close to certain objects does indeed have a great influence on the wireless signal strength and performance.
So, what are these objects and bad positions where we could place the router and effectively kill his Wi-Fi capabilities?
Fish Tanks
Water will block all radio waves including Wi-FI signals and waves themselves, so having a router next to the aquarium or any large source of water is a bad idea. You should always look at water as something bad for your Wi-Fi and move your router away from it as far as possible.
Bookshelves
Paper is another story and example of the dampening effect on radio waves. Did you know that various patterns of paper are used in silent rooms and recording studios in order to eliminate sound reflection from surfaces? Well besides absorbing sound waves, the paper also absorbs Wi-Fi signals and if you have a large bookshelf with a lot of books packed one beside another you just have a great wall of signal absorbing.
Mirrors
The problem with mirrors is in their coating that goes over the glass in order to turn it into the mirror, that coating is metal and as such, it is absorbing signals in large amounts. If you have an old or high-quality mirror that has a silver coating things are even worse since silver will absorb even more waves than modern cheap ones.
TV
Yup, TV is also on this list and for a similar reason as a mirror, although TV does not have coatings of metal, they have something even worse: a large metal plating on the back. Metal plating is there to produce structural integrity of the TV set and provide it with shielding from electromagnetic waves and as such it will prevent Wi-Fi waves as well. Do not place the router behind your TV.
Things that influence signals in homes
Any kind of metal decoration
Now when we covered mirrors and TV because of the metal they have, we must take a look at the metal itself. Any kind of metal stuff that you might have like baskets, figures, statues, frames, etc will effectively block your signal.
Kitchen appliances and Home utilities
Kitchen appliances like refrigerators, microwaves, ovens, stoves, etc. along with home appliances and utilities like dishwashers, washing machines, dryers, etc are large metal objects enclosed in a metal cage that will block signals from spreading further and it is no secret that most kitchens have weaker Wi-Fi because of this reason.
Home gyms
This is a logical conclusion as to everything explained so far if you have a workout room or small gym at home it is probably filled with weights that are metal and have mirrors inside, all of that will interfere and block signals.
Things blocking your Wi-Fi that you have no easy control over
Walls
Thick walls will dampen signals, thick walls from bricks will dampen even more and concrete walls will kill it almost completely. Any kind of metal reinforcement wiring inside walls will reduce and kill signals as well.
Floors and ceiling
This is somewhat important if you have a floor beneath or under the room where is your router located, but for the same reason how walls are blocking your signal floor and ceiling can do it as well, especially since most of the time they are made of some stronger material like concrete with metal fence inside.
Heating systems
If you have a heating system that is composed of metal radiators with water inside, then in terms of Wi-Fi signal strength you have an aquarium but in a metal box, and as such it will greatly reduce signal strength.
As you know, Windows 10 has a complicated mechanism for Activation which helps in the verification of a genuine copy of Windows 10. However, there are times when you might encounter some errors during the activation process. One of these errors is the error code 0xc000f074. This kind of error could be due to the Key Management Service or KMS which is unreachable by the client computer or if the key used in the SLSetAuthenticationData function call is incorrect.
This kind of error mostly affects surfaces on computers that are upgraded from either Windows 7 or Windows 8.1 to Windows 10. In such cases, you may encounter any of the following error messages:
“Windows is unable to reach your company’s activation service. Please connect to your corporate network. If you are connected and continue to see the error, contact your system administrator. You can also click on the error detail to find the exact error. Error code: 0xC004F074.”“Activating Windows(R),(Key hash)…Error: 0xC004F074 The Software Licensing Service reported that the computer could not be activated. No Key Management Service (KMS) could be contacted.Please see the Application Event Log for additional information.”“Error 0xC004F074, SL_E_AUTHN_MISMATCHED_KEY, The Software Licensing Service reported that the key is mismatched.”
To fix the Windows 10 Activation error 0xC004F078, you have to use the correct key for your type of Windows copy or use Command Prompt to reinstall the key or you could also try running the Activation troubleshooter.
Option 1 – Try running the Windows 10 Activation Troubleshooter
The first thing you can do to resolve the Activation error code 0xc000f074 is to run the Windows 10 Activation Troubleshooter. To do so, follow these steps:
Go to Settings and then select Activation.
After that, click on the Windows Activation and then troubleshoot. This will help you address most of the commonly found activation issues in Windows devices.
The Windows 10 Activation Troubleshooter will determine if your license key is a valid Windows 10 digital license for an edition that is not currently installed. If it turns out that it’s not, then the troubleshooter will show you how to install the correct edition.
Option 2 – Try to use the correct key for the type of Windows version you have
If the Windows Activation troubleshooter wasn’t able to resolve the error, then you can try using the correct key for your type of Windows version. All you have to do so is check the type of your Windows copy if it’s OEM, retail, or volume. And make sure that you have the correct, valid product key for your operating system.
Option 3 – Try to use Command Prompt to reinstall the key
In the Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select “Run as administrator”.
After that, execute this command to uninstall the existing key: vbs /upk
Next, you need to install the KMS product key by executing this command: vbs /ipk <The KMS Product Key>
Once you’re done, you will see a prompt that’ll tell you whether the operation was either successful or not.
To active, the KMS product key online, use this command: vbs /ato
Use this command to activate the key using the telephone: exe 4
After you’ve activated the KMS product key, restart the Software Protection Service. You can also verify the Activation Status to check if your fix was successful or not.
Option 4 – Contact Microsoft Support for assistance
If you’re at your wits’ end in trying to upgrade your computer, you should consider contacting Microsoft Support for help as they can offer you various options that would make fixing Windows Activation error code 0xc000f074 a lot easier and faster.
One of the most common brands of GPUs that comes in a large number of computers is AMD’s Radeon Graphics processing units. AMD included the Radeon Settings panel so that users can control how the hardware functions. However, as of late, a lot of users reported that the Radeon Settings panel throws an error that says, “Radeon Settings are currently not available. Please try again after connecting AMD graphics” when they try to use it.
This kind of error in the Radeon Settings panel is most likely caused by either corrupted drivers or incompatible drivers. If you are one of the users who are facing this problem, worry not for this post will guide you in fixing this error. You can either use the Device Driver Uninstaller or change the driver version. For more details, make use of the options provided below.
Option 1 – Try to use the Device Driver Uninstaller
The first thing you can do to fix the problem is to uninstall the AMD Radeon drivers by using the Device Driver Uninstaller software. After you’ve uninstalled the AMD Radeon drivers using this software, go to the official website of AMD to download the AMD Radeon drivers. Once you’ve downloaded them, you can install them by simply running the executable file. Once the installation of the new AMD Radeon drivers is done, try to open the Radeon Settings panel and see if the error is now fixed or not. If not, refer to the next given option below.
Option 2 – Try changing the Driver version
If you have followed the instructions in the first option then you can proceed to the next given steps below.
Now that you’ve completely uninstalled the AMD Radeon drivers and reinstalled their latest working versions, check if the drivers are still updating. If they are, you need to stop them.
To disable the drivers being automatically updated, you need to go to the Group Policy Editor by tapping the Win + R keys to open the Run utility and then type “gpedit.msc” in the field and tap Enter or click OK.
After opening the Group Policy Editor, navigate to this policy setting: Computer Configuration > Administrative Templates > System > Device Installation > Device Installation Restrictions
From there, double click on the “Prevent installation of devices that match any of these device IDs” policy setting to open a new window, and from this window, you will see the following description of the setting:
“This policy setting allows you to specify a list of Plug and Play hardware IDs and compatible IDs for devices that Windows is prevented from installing. This policy setting takes precedence over any other policy setting that allows Windows to install a device. If you enable this policy setting Windows is prevented from installing a device whose hardware ID or compatible ID appears in the list you create. If you enable this policy setting on a remote desktop server the policy setting affects the redirection of the specified devices from a remote desktop client to the remote desktop server. If you disable or do not configure this policy setting devices can be installed and updated as allowed or prevented by other policy settings.”
Now set the radio button of the policy setting to “Enabled”. This will turn off the delete confirmation prompt. Note that setting the radio button to either Not Configured or Disabled will turn off the driver being automatically updated.
Next, click on the Show button under the Options section. And in the field that pops up, type in the Hardware ID of your GPU and click OK. You can find the GPU’s Hardware ID under this location: Device Manager > <DEVICE NAME> Properties > Details > Hardware IDs
Once you’re done, click the Apply and OK buttons to save the changes made.
Close the Group Policy Editor and restart your PC and see if the “Radeon Settings are currently not available. Please try again after connecting AMD graphics” error is now fixed.
In this post, you will be guided on how you can set up the USB tethering feature on your Windows 10 computer and share your mobile device’s mobile data so other devices can also access the internet. Tethering is usually known as Wi-Fi tethering which allows users to share mobile data to any device with Wi-Fi, laptops included. This is really useful especially when you have no other way to access the internet. For instance, if you are using a desktop computer and there is no way for you to connect to the Ethernet, and you have no Wi-Fi adapter that you can use to connect to a router as well, you can use USB tethering instead to access the internet. It is almost similar to Wi-Fi tethering except that it works over a USB connection instead of a Wi-Fi adapter.
USB tethering is almost quite the same as an Ethernet connection except that it’s faster compared to Wi-Fi tethering as well as Bluetooth tethering. Just like Wi-Fi tethering, USB tethering is free unless your network carrier has blocked it. Thus, it’s better if you make that clear with your operator. Once you have that covered,
Follow the instructions provided below to set up USB tethering on your Windows 10 computer.
Step 1: First, connect your mobile device to your Windows 10 computer using a USB cable.
Step 2: If it asks you to enable the file transfer feature, just cancel it. A prompt that says, “Tethering or Hotspot active—Tap to setup” should be available as soon as you get connected – tap on it.
Note: If there is no prompt, just go to Settings > Network and Internet > Hotspot and Tethering and from there, toggle on the USB tethering option.
Step 3: Afterwards, the setup will create a new network adapter in Windows 10 automatically and your computer should now be connected to the internet using USB tethering.
Note: You have to make sure that the Wi-Fi connection in your mobile device is turned off and if it is connected to an existing network, the USB tethering will be disabled but if you see its status as enabled, then the USB tethering setup is successfully done. In addition, keep in mind that the location of tethering can be different for every phone, especially on a customized operating system such as RealMe, Redmi, Samsung, and any other mobile device although they are clubbed in the section of Mobile and Data Network.
In case you encounter some problems when using USB tethering in your Windows 10 computer, there are troubleshooting tips you should follow. The NDIS-based Internet Sharing Device network adapter is what Windows 10 uses to make USB tethering possible so if it stops working, follow the options provided below.
Option 1 – Perform basic check
The first thing you can do if you encounter problems in USB tethering is to do a basic check like checking if Wi-Fi is enabled automatically as well as check if the USB cable is disconnected or if you’ve turned off USB tethering accidentally.
Option 2 – Try installing or updating the USB RNDIS adapter
RNDIS or Remote Network Driver Interface Specification can also help you resolve any USB tethering problem. If the pre-installed driver does not help you in connecting to the internet, then you can try installing the USB RNDIS driver that is, if it’s not installed yet. If it is already installed, you can try to update it instead.
Tap the Win + R keys to open Run and type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
Next, expand the Network adapters section and look for the Remote NDIS based Internet Sharing Device. But if you are using a Samsung smartphone, you might see “Samsung” instead of under Network adapters.
Right-click on it and then select the “Update driver” option.
Then select the “Browse my computer for driver software” option.
After that, select the “Let me pick from a list of available drivers on my computer” option.
Now uncheck the checkbox for “Show compatible hardware”.
From the given list on your left-hand side, look for Microsoft and then select the Remote NDIS based Internet Sharing Device on your right-hand side.
Click on Next. A new popup will appear where you have to click on Yes. This will install the driver.
Now click on the Close button and restart your computer.
As you know, Microsoft Office Word is a program that’s widely used all over the web and it’s because it’s the best program there is when it comes to editing and processing words. However, even when it is the best there is, it is not without its faults and so on as it can still encounter some errors every now and then. One of these errors is the Template_fields errors. When you encounter such an error, you will see a pop-up window. This strange error randomly appears on documents but you need not worry as this post will provide you with possible solutions to resolve the problem. But before you proceed with these solutions, you have to create a backup for all your Word documents to Microsoft OneDrive preferably.
To fix the problem, you can try to disable the add-ins or try to start Word in Safe Mode or repair Office. For more details, refer to the options given below.
Option 1 – Disable the Add-ins
Although add-ins enhance Microsoft Word, there are times when they can also cause problems that end up breaking Microsoft Word instead of improving it which is why you have to disable them. Refer to the following steps to do so:
Open Microsoft Word and then click on File.
After that, select Options from the menu and then click on Add-ins.
From there, you’ll see Manage: Com Add-ins as well as a button that says Go.
Now click on the Go button and wait for a couple of seconds for a new window to appear.
In the newly opened window, uncheck all the Add-ins and click on OK.
Restart Microsoft Word and check if the “Template_fields” error is now fixed or not.
Option 2 – Try starting Word in Safe Mode
You might also want to try rebooting Microsoft Office in Safe Mode as it is one of your best shots in finding out whether the problem is internal or external. However, if the problem does not appear after you reboot Microsoft Word in Safe Mode, then there is a possibility that the problem is with Microsoft Office itself. On the other hand, if the problem persists, then it could be a deeper issue.
First, start Microsoft Word in Safe Mode.
Next, tap and hold the Ctrl key on your keyboard and open the Word document.
After that, you should see a dialog box. Click on Yes and see if Microsoft Word opens in Safe Mode.
Alternatively, you can open the search box and then type “winword.exe /safe” and hit Enter.
Option 3 – Try repairing Microsoft Office
If the first two options didn’t work, then you might want to try repairing Microsoft Office without getting rid of it. In most cases, this usually works in fixing any problems and returns the program back to its default state. To repair Microsoft Office, follow the steps below.
Right-click on the Start Menu button and select Apps and Features.
Next, scroll until you see the Microsoft Office program you want to repair and then select the Modify option.
After that, follow the options to repair Microsoft Office and then restart your PC and see if the “Template_fields” error is no longer present.
It is common knowledge that when you open a file that contains viruses, it will automatically infect the operating system. This is why most antivirus programs like Windows Defender won’t allow the opening of a file or execution of any associated program if they detected that the file or program could potentially harm the computer. In situations like this, you may get an error stating, “Operation did not complete successfully because the file contains a virus”.
In addition, it is also possible that this error message can pop up even for known programs. To open the program or file that triggered the error, you will be given a couple of options in this post but make sure that the program or file is really safe to open and does not contain any virus. You can open the file or execute the program by disabling the Windows Defender or any antivirus program temporarily. You could also try to add an exclusion in your antivirus program or repair File Explorer or run the Disk Cleanup tool. For more details, refer to each one of the options provided below.
Option 1 – Try to temporarily disable the Windows Defender program
Although you could encounter this error with any antivirus program, it is more common in Windows Defender. Thus, you can try to disable it for a while when you open the file or execute the program. To do so, follow these steps:
First, click on the Start button and go to Settings > Update and Security > Windows Security.
Here, select the “Open Windows Security” option located in the right pane.
After that, click on the “Virus and threat protection” option.
Next, click on Manage settings under the Virus and threat protection settings.
Then turn off the switch for both Real-time protection and Cloud-delivered protection.
Now restart your computer and try to open the file or execute the program again and see if it works.
Note: Do not forget to enable the Real-time protection and Cloud-delivered protection back in Windows Defender.
Option 2 – Try adding an exclusion in the Windows Defender program
Open the Windows Defender Security Center from the system tray area.
Next, click the “Virus & threat protection” option and then open the “Virus and threat protection settings”.
After that, scroll down until you find the “Exclusions” and click on the “Add or remove exclusions” option.
Then click the plus button and select the type of exclusion you want to add and from the drop-down list, select Folder.
Next, navigate to the path where the file or program is located.
When a User Account Control or UAC prompt, just click on Yes to proceed.
Now try to run the program or file again and see if it worked. If it did, then make sure to turn on your antivirus. However, if it didn’t work, proceed to the next given options below.
Option 3 – Try to run a System File Checker scan
System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the cause why you’re getting the errors 0x8024a11a and 0x8024a112. To run the SFC command, follow the steps given below.
Type “cmd” in the Start search and then right-click on the appropriate search result.
Next, select “Run as administrator” to open Command Prompt with admin privileges.
After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
Windows Resource Protection did not find any integrity violations.
Windows Resource Protection found corrupt files and successfully repaired them.
Windows Resource Protection found corrupt files but was unable to fix some of them.
Now restart your computer and see if the problem is fixed or not.
Option 4 – Run the Disk Cleanup tool
You can also try using the Disk Cleanup tool. To use it, refer to these steps:
Tap the Win + R keys to open the Run dialog box and then type “cleanmgr” in the field and hit Enter to open the Disk Cleanup window.
After that, select the drive you want to clean.
Now click OK to clean the disk and restart your computer.