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Word icon is not showing on .doc & .docx

Recently, a number of users reported seeing plain white icons on their “.docx” files instead of the Word icon. This kind of issue is mostly caused by a conflict with the default program settings in Windows which is why you may not see any Microsoft Word icon on your .docx files. So if you suddenly find that the Microsoft Word icon is either blank or missing and does not show properly on .doc and .docx document files of Office on your Windows 10 computer, then you can check out the potential solutions outlined below.

Before you proceed, you can try to restart your computer as there are instances when a simple system restart can resolve some issues like this one. However, if it does not help, create a System Restore point first. This is to ensure that you can always undo the changes you are about to make in case something goes wrong. Once you have that covered, proceed to the following options.

Option 1 – Try to configure .docx files to open with “winword.exe”

You can try configuring the .docx files to open with the winword.exe in order to fix the problem.

  • Right-click on a .docx file and select the “Open with…” option.
  • After that, if a prompt appears with a message saying, “How do you want to open this file”, select the “More apps” option to proceed.
  • Next, scroll down and check the checkbox that says, “Always use this app to open .docx files” option.
  • Then click on the “Look for another app on this PC” link and choose the WINWORD.exe application from one of the following paths based on the installed Office version in your computer and click Open:
    • Word 2016 (64-bit): C:/Program Files/Microsoft Office/root/Office16
    • Word 2016 (32-bit): C:/Program Files (x86)/Microsoft Office/root/Office16
  • Now check if you can now see the Word icon on the .doc or .docx files.

Option 2 – Try changing the default Word icon via Registry Editor

  • Tap the Win + R keys to open the Run utility.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this path located in the left pane: HKEY_CLASSES_ROOTWord.Document.12DefaultIcon
  • From there, double click on the default value at the right pane and based on the Word version you are using as well as the architecture (32 bit or 64 bit) and then copy-paste the corresponding value in the Value data box:
    • For Word 2016 (64-bit) keep it as C:/Program Files/Microsoft Office/root/Office16/wordicon.exe,13
    • For Word 2016 (32-bit) Keep it as C:/Program Files (x86)/Microsoft Office/root/Office16/wordicon.exe,13
  • Once you’re done, tap Enter and then close the Registry Editor.
  • Restart your computer and see if the problem’s fixed.

Option 3 – Try to rebuild the Icon cache

You may want to rebuild the Icon cache as it could also help fix the issue.

  • Tap Win + E to open File Explorer and then click Folder Options and click Views to show Hidden System Files.
  • After that, go to C:Users%username%AppDataLocal folder and look for a file named Iconcache.db and delete it.
  • Next, go to C:Users%username%AppDataLocalMicrosoftWindowsExplorer.
  • From there, look for the following files and delete them.
    • iconcache_32.db
    • iconcache_48.db
    • iconcache_96.db
    • iconcache_256.db
    • iconcache_1024.db
    • iconcache_1280.db
    • iconcache_1600.db
    • iconcache_1920.db
    • iconcache_2560.db
    • iconcache_exif.db
    • iconcache_idx.db
    • iconcache_sr.db
    • iconcache_wide.dd
    • iconcache_wide_alternate.db
  • Restart your computer. This will purge and rebuild the icon cache.

Option 4 – Try fixing Office apps

Fixing the Office apps can help you resolve the Word icon issue. All you have to do is open Settings > Apps. From the app list, look for the Microsoft Office Desktop apps and select it and then click on the Advanced options and click Fix. After that, wait until the process is completed and restart your PC. However, if the problem still persists, repeat the steps again but this time, click on Reset instead of Fix.

Option 5 – Try to repair Office Installation

If the options given above didn’t work, you can try to repair the Office installation and see if it can fix the problem.

  • Open Control Panel and click on Programs and Features.
  • Next, right-click on the Office program that you want to repair which in this case is, Word.
  • Select Change and click Repair > Continue. After that, Office will start to repair Microsoft Word.
  • Wait until the process is done and then reboot your computer.

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Fix Your system requires SMB2 or higher Error
SMB which stands for “Server Message Block”, is a protocol used for file sharing. It provides the Read and Writes operating on network devices. Thus, it is why it is widely used when accessing a server-based in Linux. Its latest version is the SMB2 which follows after SMB1. The SMB2 contains more fixes to vulnerabilities that were found in SMB1. The predecessor was vulnerable since it served as a gateway to various modern ransomware which is why Microsoft disabled it by default starting with Windows 10 v1709. When you try to share a file, you will get the following error message:
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Watch Marvel Universe in chronological order
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So without further blabbering around here is a list of Marvels films and TV series in chronological order:

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Error Code  0x80070490 - What is it?

Error code 0x80070490 occurs in versions of Windows including Windows 8 or 8.1 and Windows 7 or Windows Vista. This error often arises when users attempt to install updates via Windows Update or Microsoft Update.

The main reason for the error relates to the Component-Based Servicing (CBS) manifest which has become damaged. When the error occurs, the Windows device is unable to successfully install updates.

Solution

Restoro box imageError Causes

Error code 0x80070490 might appear for various reasons but is most prominent in the following cases:

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Further Information and Manual Repair

The solutions for error code 0x80070490 vary so users may need to attempt each solution to find the best results.

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The System File Checker (SFC.exe) is a Windows-based utility that enables users to check and repair corrupted or damaged system files. It can also restore missing systems files which can be the cause of errors such as error code 0x80070490.

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  1. Perform Clean Boot

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To run a clean boot, your device reboots using limited drives and programs. The process allows you to identify which conflict among programs is causing errors on your Windows device.

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If the clean boot successfully identifies and resolves issues with corrupted files, you will be able to access updates using Windows Update or Microsoft Update. Error code 0x80070490 will no longer occur. But if that proves unsuccessful, other options are available below including running Windows Update Troubleshooter.

  1. Run Windows Update Troubleshooter

This method can provide a simple solution for users as it verifies whether your Internet connection, network adapter and Windows Update services are functioning properly. However, if you are uncertain as to whether you will be able to troubleshoot, seek assistance from a qualified Microsoft technician.

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  1. Use DSIM or System Update Readiness Tool

The System Readiness Tool or DSIM is another method you can use to correct issues related to error code 0x80070490. This tool checks problems on your system that might prevent your computer from performing Windows updates including issues related to damaged system files.

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  1. Use an Automated Tool

Having an automated tool at hand will enable users to always be prepared. Download a powerful automated utility tool to provide solutions whenever error codes or other problems affect your Windows 8 device.

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Remove ChatZum from Windows

ChatZum is a Potentially Unwanted Program that installs a Toolbar into your browser. This program allegedly allows users to zoom in on photos without clicking on them, however, upon further research, it was discovered that this function does not work on the latest version of browsers.

From the Author: ChatZum is a Browser add-on (toolbar) that enables its users to hover over images in Major Social network's websites and view a larger version of an image.

While installing this toolbar will track user web browsing sessions and will record website visits, clicks, and sometimes even personal information. This information is later used to display targeted ads to the user. To allow easier user tracking, the program changes the browser home page and default search engine to Nation Search Advanced, which injects additional advertisements and tracks user activity.

Several anti-virus applications have marked this program as Potentially Unwanted, and it is not recommended to keep it on your computer, especially considering the fact it will most likely not work on your browser.

About Potentially Unwanted Applications

If you have ever installed a free application or shareware, chances are high that the computer will get installed with a bunch of unwanted applications. A Potentially Unwanted Program, also called PUP, in short, is actually software that contains adware, installs toolbars, or has got other hidden objectives. These types of programs are generally bundled up with a free application that you download from the internet or may also be bundled inside the custom installers of many download websites. PUPs aren’t always viewed as “pure” malware in the strictest sense. A fundamental difference between PUP and malware is distribution. Malware is normally dropped by silent installation vectors like drive-by downloads while PUP gets installed with the consent of the computer user, who knowingly or unknowingly approves the PUP installation on their computer system. But, there is no doubt that PUPs remain bad news for PC users as it could be quite dangerous to your computer in many ways.

The damage PUPs can do

The unwanted programs after installation display numerous annoying pop-up ads, trigger fake alerts, and sometimes even forces a computer owner to pay for the software. PUPs that come as browser add-ons and toolbars are commonly recognizable. These toolbars alter your homepage and your search engine in the installed web browser, track your web activities, modify your search results with redirects and sponsored links, and eventually slow down your browser and diminish your browsing experience. Potentially unwanted programs use aggressive distribution methods to get onto your computer. The worst part of setting up a PUP is the adware, spyware, and keystroke loggers that could lurk inside. Even if the PUPs really aren’t inherently malicious, these applications still do practically nothing good on your PC – they’ll take valuable system resources, slow down your PC, weaken your computer security, making your PC more vulnerable to malware.

How to avoid ‘crapware’

• Read the EULA thoroughly. Look for clauses that state that you have to accept advertising and pop-ups or bundled applications from the company. • Always opt for the custom if you’re offered an option between “Custom” and “Recommended” Installations – never ever click Next, Next, Next thoughtlessly. • Use a good anti-malware application. Try Safebytes Anti-malware which can find PUPs and treat them as malware by flagging them for deletion. • Be alert if you download and install freeware, open-source applications, or shareware. Do not ever install software applications that seem shady or malicious. • Always download applications from the original website. The majority of PUPs find their way onto your laptop or computer is via download portals, so steer clear of it altogether. Remember the fact that even though PUPs could potentially cause damage and hinder the proper functioning of the PC, they can’t enter into your system without your consent, so be alert not to provide them with it.

How One Can Get rid of Malware that is Blocking Websites or Preventing Downloads

Malware could potentially cause many kinds of damage to PCs, networks, and data. Some malware goes to great lengths to stop you from downloading or installing anything on your computer, especially antivirus software. If you’re reading this article, odds are you’re stuck with a malware infection that is preventing you to download or install the Safebytes Anti-Malware program on your PC. Even though this sort of problem can be tougher to circumvent, there are some steps you can take.

Make use of Safe Mode to resolve the issue

If the malware is set to run automatically when Microsoft Windows starts, stepping into safe mode could block the attempt. Just minimal required programs and services are loaded when you boot your computer in Safe Mode. To launch your Windows XP, Vista, or 7 computers in Safe Mode with Networking, do as instructed below. 1) Tap the F8 key repeatedly as soon as your PC boots, however, before the big Windows logo or black screen with white texts come up. This would invoke the Advanced Boot Options menu. 2) Choose Safe Mode with Networking with arrow keys and hit ENTER. 3) When this mode loads, you should have the internet. Now, obtain the malware removal program you want by utilizing the web browser. To install the program, follow the guidelines in the installation wizard. 4) Right after installation, do a full scan and allow the software program to get rid of the threats it detects.

Switch to an alternate internet browser

Some malware mainly targets certain browsers. If this is your situation, employ another internet browser as it might circumvent the computer virus. When you suspect that your Internet Explorer has been hijacked by a trojan or otherwise compromised by online hackers, the best thing to do is to switch over to an alternate internet browser such as Mozilla Firefox, Google Chrome, or Apple Safari to download your chosen security program – Safebytes Anti-Malware.

Create a portable USB antivirus for eliminating viruses

Another technique is to download and transfer an antivirus application from a clean computer to run a scan on the infected computer. Follow these steps to run the anti-malware on the affected computer. 1) Download the anti-malware on a virus-free PC. 2) Connect the flash drive to a USB slot on the clean computer. 3) Double click on the exe file to run the installation wizard. 4) Choose the USB stick as the location for saving the file. Follow the instructions on the screen to finish off the installation process. 5) Now, transfer the flash drive to the infected computer. 6) Run the Safebytes Anti-malware directly from the USB drive by double-clicking the icon. 7) Click the “Scan Now” button to start the virus scan.

Protect your PC from Malware With SafeBytes Security Suite

If you are looking to install an anti-malware program for your PC, there are lots of tools in the market to consider nonetheless, you just cannot trust blindly anyone, regardless of whether it is a paid or free program. A few of them are great but there are several scamware applications that pretend as authentic anti-malware programs waiting around to wreak havoc on your PC. You have to pick a company that develops industry-best anti-malware and it has earned a reputation as reliable. One of the highly recommended applications by industry analysts is SafeBytes Anti-Malware, the safest program for Microsoft Windows. SafeBytes can be described as a highly effective, real-time antivirus application that is made to assist the average computer user in protecting their PC from malicious internet threats. Through its cutting-edge technology, this software will help you protect your computer against infections brought on by various kinds of malware and other internet threats, including spyware, adware, trojans, worms, computer viruses, keyloggers, ransomware, and potentially unwanted program (PUPs).

There are many wonderful features you’ll get with this particular security product. Listed below are some of the features you will like in SafeBytes.

Active Protection: SafeBytes offers a completely hands-free active protection and is set to observe, block, and kill all computer threats at its very first encounter. It will check your PC for suspicious activity at all times and its unrivaled firewall shields your computer from illegal entry by the outside world. Robust, Anti-malware Protection: Using a critically acclaimed malware engine, SafeBytes offers multilayered protection which is made to catch and remove threats that are concealed deep inside your PC. Web Security: Safebytes allots all sites a unique safety ranking that helps you to get an idea of whether the webpage you’re just about to visit is safe to view or known to be a phishing site. Extremely Speed Scanning: SafeBytes’s virus scan engine is among the fastest and most efficient in the industry. It's targeted scanning significantly increases the catch rate for viruses which is embedded in various computer files. Lightweight: SafeBytes is really lightweight software. It consumes an extremely small amount of processing power as it runs in the background which means you will not observe any computer performance difficulties. 24/7 Support: For any technical concerns or product assistance, you may get 24/7 expert assistance via chat and email. To sum it up, SafeBytes Anti-Malware offers outstanding protection combined with an acceptable low system resources usage with both great malware detection and prevention. You now may realize that this particular tool does more than just scan and remove threats from your computer. You will get the best all-around protection for the money you pay on SafeBytes AntiMalware subscription, there’s no question about it.

Technical Details and Manual Removal (Advanced Users)

If you wish to do the removal of ChatZum manually rather than using an automated software tool, you can follow these simple steps: Navigate to the Windows Control Panel, click the “Add/Remove Programs” and there, choose the offending application to remove. In case of suspicious versions of web browser plug-ins, you can easily get rid of it through your web browser’s extension manager. You might also want to reset your home page and search providers, as well as delete browsing history, temporary files, and cookies. If you choose to manually remove the system files and Windows registry entries, use the following list to make sure you know exactly what files to remove before undertaking any actions. Please note that only advanced users should try to manually edit the system files mainly because removing any single vital registry entry results in a serious problem or even a PC crash. In addition, certain malware is capable of replicating itself or preventing its removal. Doing this malware-removal process in Safe Mode is recommended.
Files: Search And Delete: tbcore3.dll arrow_refresh.png basis.xml chatzum.dll info.txt inst.tmp loaderie.js suggestion_plugin.dll TbCommonUtils.dll tbcore3.dll tbhelper.dll TbHelper2.exe uninstall.exe uninstaller.exe update.exe Folders: C:\Program Files\ChatZum Toolbar\ C:\Documents and Settings\username\Application Data\Mozilla\Firefox\Profiles\gb5e8gtn.default\extensions\staged\ADFA33FD-16F5-4355-8504-DF4D664CFE83 Registry: Key HKLM\SOFTWARE\ChatZum Toolbar Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ChatZum Toolbar
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Open Source Software Alternatives
Open Source Software is developed, tested, or improved through public collaboration and distributed with the idea that the must be shared with others, ensuring an open future collaboration. In other words, it is free software developed and maintained by public contribution. Many open-source projects have reached performance and usability like their paid alternatives, some have even surpassed them. Here we will explore open source alternatives to paid applications, you will find alternatives to paid ones that aim to do the same task.
  1. LINUX - alternative to Windows or macOS

    When it comes to the operating system, Windows and macOS mostly dominate the home market, but if you go a little deeper into the OS world you will hear this talk about LINUX and its distributions. LINUX is an open-source operating system, it has many various distributions aimed at different types of users and they are also open source as well. Its security and account privileges, as well as complete control over it, make it one of the best-operating systems in the world, many servers that run websites today use LINUX as their choice of operating system mostly due to its superior security features. If LINUX is good enough for big web companies, I am sure it will be at least satisfactory to you as well. Get your LINUX distribution here. open source os linux
  2. Thunderbird - alternative to outlook

    A great alternative to any mail client actually, connect all of your emails into thunderbird and use it as the centralized email client for all of your email needs. Thunderbird does not lack any features that its paid counterparts have and overall it is a great application worth installing. Grab it from here. open source email client thunderbird
  3. VLC media player - media player able to play almost anything

    Are you looking for a great media player alternative to Windows media player or iTunes? Look no further, VLC is a lightweight media player that can play almost any file type, it is customizable and packed with features even its paid counterparts would envy. Its playback features are unmatched by other applications and once you try it, I am sure you will hardly go back from it. Give it a go and grab it from here. open source media player vlc
  4. KeePass - password manager

    Keepass is a simple, user-friendly lightweight password generator and manager, it uses industry-standard AES encryption and two-factor authentication to keep the details of your accounts safe and secure. you can store him and the database on a USB stick for safekeeping making it a great one to use on a go, wherever you need it. Get it from this link. open source password manager keypass
  5. FileZilla - FTP client

    A lightweight and future-rich FTP solution. It supports remote file editing and resuming of lost transfers, overall great application which anyone who needs this type of software should not overlook. Download it from its official website. open source FTP client FileZilla
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    Digital audio editor and recording computer software with some great features like recording audio from multiple sources, post-processing of all types of audio, including podcasts by adding effects such as normalization, trimming, and fading in and out. Audacity has a great following and it is well documented, easy to learn and use. Grab it from here. open source sound editor audacity
  7. Shortcut - alternative to adobe premiere, avid media composer, DaVinci resolve

    The shortcut is a video editor application that demonstrates how long an open-source project can go if enough dedication and work are put into it, started as not so great and not so feature-packed in beginning, today it can easily contend with its paid counterparts with its non-destructive editing, color gradation, keyframing, etc. It is running and using FFmpeg, an open-source video framework that lets it open and works with virtually any video or audio format. Download it from here. open source video editor shotcut
  8. Gimp - alternative to adobe photoshop

    This one has been around since 1996 and it is one of the best maintained open source applications. With its features like built-in support for layers, filters, and automatic photo enhancement. It also makes it easy to create new graphic design elements and you can really take things to the next level by downloading plug-ins created by the broader GIMP open source community. Gimp is the best pixel manipulation-free tool on the market and with the right skills, it can go side by side with adobe's flagship product. Check it out here. open source photo editor gimp
  9. Inkscape - alternative to adobe illustrator, Corel draw

    What is Gimp for photoshop that is Inkscape for illustrator. This free open-source vector graphic tool does not fall behind with its tools in comparison to its paid counterparts and I would highly recommend it for anyone. Features like alpha blending, cloning on-point path manipulations can assure that you can create anything you want inside it. get your copy from here. open source vector tool inkscape
  10. Libre office - alternative to MS office

    Libre office is one of the most quality office suite there, it has spreadsheets, word processor, presentation app, calculation applications, database application, and diagrams. All these applications create and make one great suite that can open Microsoft Office files and even work with them naturally. Completely free and active in development there is no reason, not t use it in your daily routine. Go to its official website and download it for a test run. open source office suite libre office
  11. Amarok - alternative to iTunes

    Amarok is an audio player with a broad range of features like integration with multiple Web audio services, dynamic playlists, bookmarks, scripting, context view, and more. get it from here. open source music player amarok
  12. PDF Creator - alternative to adobe acrobat

    As its paid counterpart PDF Creator lets you make PDF files from any application that could print. It works the same way as adobe acrobat and supports encryption and digital signature, it lacks in PDF forms a little but if that is not something that you need, it is a great alternative to acrobat and completely free. Download it from here. open source PDF maker PDFCreator
  13. Blender - Alternative to Autodesk Maya, Autodesk 3dmax, foundry Modo, cinema4d,...

    3D modeling and animation software is very expensive. From the point of home user long it has been lost dream to have industry quality 3D modeling, animation, and rendering application for an affordable price. Blender has made that dream a possibility, completely free and open-source this package offers everything that its paid counterparts offer, some could even argue that since its open-source nature and availability of full code it offers even more. Why you are still here? Go get it here. open source 3d application blender
  14. Bluefish - alternative to Adobe Dreamweaver

    When it comes to web editing and code editing applications, notepad ++ seems like a person go-to application, but if you prefer a more professional suited IDE for web development check out Bluefish, auto-filling, code syntax, and constant development make sure that this application will not go away soon and it is worth investing your time in it. Get it from here. open source wed editor bluefish
  15. ClamWin - alternative to Kaspersky, BItdefender, Norton

    This antivirus has over 600000 users and active database updates also feature a full email scanner, scanning scheduler, and File Explorer integration. It is far better than other freeware alternatives and if you are looking for a free antivirus option look no further, ClamWin is here to stay. Grab it from here. open source anti virus ClamWin
  16. Natron - alternative to adobe aftereffects, foundry nuke

    Full-featured node-based composition and effects suite. Natron is a powerful Digital Compositor that can handle all of your 2D/2.5D needs. Its robust OIIO file formats and OpenFX architecture is what makes Natron the most flexible open-source compositor for the visual effects community. Its interface and functionally are the same across all platforms such as macOS, Linux, and Windows. Natron has a powerful keying, roto/roto paint, 2D tracking tools that are staple for all current film production project that requires visual effects. Get natron from here. open source composition and effect application natron
  17. Clonezilla - alternative to Norton Ghost

    When it comes to cloning hard drives usually there is only one application, Norton ghost. Clonezilla tends to change that by offering the same usability as the ghost. Grab your copy from here. open source HD clone clonezilla
  18. FreeCAD - alternative to Autodesk AutoCAD

    Autodesk AutoCAD has years of development and dedication of its team behind it to keep it as the best CAD application on the market and it shows. However, if you are not really a hardcore professional who needs all of AutoCAD features and can live without some automation inside it FreeCAD is one of the best free open source options, it will certainly get the job done and with its dynamic simulation and analysis, it is guaranteed that you can achieve same results as in AutoCAD with little more time investment. Get if here. open source CAD freecad
  19. Octave - alternative to MATLAB

    Octave is the best open-source educational tool used for numerical computation with an interactive environment. The tool features powerful mathematics-oriented syntax with built-in plotting and visualization tools and also Octave syntax is largely compatible with Matlab. Get your copy from here. open source math tool octave
  20. Godot - alternative to Unity3D, Unreal

    Godot is a lightweight feature-packed node-based game development engine, completely open-source and free to use for commercial projects. The engine has reached 3.2 version and it is more and more adopted by various independent game makers across the globe, recently there are to of video tutorials and documentation to get you up and running and its open-source nature lets you modify the engine itself in any way that suits and benefits you. Also, any project made with Godot is completely yours, there are no hidden fees or anything similar. Download it from here. open source game engine godot

Conclusion

That's it, my pick for 20 open source alternatives which I believe you should at least try and if you end up with at least one, you have saved some hard-earned money. And always remember:
  1. Open-source programs give you complete freedom without any shady terms and conditions.
  2. Open-source software code is readily available for anyone who wants it, so anyone can use it, share it, modify it for their own needs, and study it.
  3. No spying eyes, no tracking, and no telemetry
  4. In some cases, open-source tools offer features or performance benefits that surpass their commercial counterparts.
  5. No hidden charges, completely free.
If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
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Error 0x8007002C - 0x4001E, installation failed in the SECOND_BOOT phase
Recently, a lot of users reported getting several error messages when they upgraded their Windows 10 computers. One of these error messages users encountered during a Windows 10 upgrade is the Error 0x8007002C-0x4001E. if you are one of the users who is facing this error, read on as this post will help you fix it. When you encounter this error, you will see the following error message on your screen:
“We couldn’t install Windows 10 We’ve set your PC back to the way it was before you started installing Windows 10 0x8007002C-0x4001E, The installation failed in the SECOND_BOOT phase with an error during PRE_OOBE operation.”
To resolve the 0x8007002C-0x4001E, The installation failed in the SECOND_BOOT phase error, here are some suggestions that might help.

Option 1 – Try flushing the SoftwareDistribution and Catroot2 folders

You have to stop a couple of services such as BITS, Cryptographic, MSI Installer, and Windows Update Services. And to do that, you need to flush the contents in the SoftwareDistribution folder. The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:\Windows\SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
After flushing the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:
  • Type each one of the following commands.
net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 2 – Select the Keep your files option

You can also select the option to perform an in-place upgrade and opt for the “Keep my files” option during an installation as it might make the process a lot smoother and if you need to perform a clean install, you can do so once the setup is completed.

Option 3 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the 0x8007002C-0x4001E, The installation failed in the SECOND_BOOT phase error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

Option 4 – Try to run Microsoft’s online troubleshooter

Aside from the Windows Update Troubleshooter, you can also run the online troubleshooter of Microsoft as it can help you with Windows 10 upgrade errors.

Option 5 – Perform a clean install

If none of the options worked, you can try to clean install Windows 10. Just make sure that you have the ISO from the official Microsoft Website and then a bootable USB drive to install Windows 10 again. Take note that this will delete all the data from your drive where Windows 10 was installed previously.
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How to use Windows maps offline
If you like to travel but you do not have a navigation device and a place where you are traveling does not have internet coverage do not worry, Windows offline maps are here to help. Traveling in today's world often requires that we have some sort of navigation system, wherever that be a dedicated navigation device, maps on your mobile phone, or something similar. Maps on mobile-phone are nice but they drain the battery of the phone fast and being on a road might require that we have access to our phone, just in case of an emergency call, and dedicated navigation devices often cost a lot of money. Lucky for us Windows comes with a maps feature where you can check local maps and orientate with their help and even if you are in an area where you do not have internet coverage you can still use maps via offline mas mode in Windows. This feature will require that you sacrifice little HDD space because you will need to download maps that you will need and some time preparing in order to find and download maps that you will need but in the end, it is worth it, you have a full map system completely offline and independent of the internet. So in order to prepare all maps that you will need, follow this guide step by step and enjoy your trip.
  1. Select Settings from the Start menu.
  2. Click System.
  3. Select Offline maps.
  4. Click the + button next to "Download maps".
  5. Select the continent where your desired country is located.
  6. Select the region you want to download. Depending on the area, you can download a whole country or you'll have to drill down to a smaller region (for example, with Canada and the USA).
  7. Repeat for any additional regions you want to have as offline maps. You can download more maps while other maps are currently downloading.
  8. Pack your bags
  9. GO!
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There was a problem resetting your PC
If you’ve tried resetting your Windows 10 computer using the Reset This PC option in order to restore your computer’s factory settings and the process suddenly fails for some reason and you got an error message instead stating, “There was a problem resetting your PC, No changes were made on your Windows 10 computer”, then this post might help you resolve the problem. Carefully follow each one of the options given below to resolve the “There was a problem resetting your PC error on Windows 10.

Option 1 – Try renaming the System and Software hive

  • If you’re still able to boot to the desktop of your Windows 10 PC, open an elevated Command Prompt from the WinX menu.
  • Now use the CD command and change the directory to Windows\System32\config folder. Simply type in the following command and hit Enter:
cd %windir%system32config
  • After that, you have to rename the System and Software registry hives to “System.001” and “Software.001”, respectively. To do that, just type each one of the following commands and hit Enter after you type each of them.
    • ren system system.001
    • ren software software.001
On the other hand, if your Windows 10 PC isn’t able to boot to the desktop, you can just access Command Prompt from the Advanced Startup options or you can also boot into Sage Mode and open Command Prompt from there and then run the given commands above. Note: If you only want to use the Refresh your PC option, you must only rename System hive and not Software hive. On the other hand, if the Software hive is really corrupted, you might not be able to use the Refresh your PC option in such a case. Thus, you really need to rename the Software hive as well. Once you’ve renamed the Software hive, you won’t be able to use the Refresh your PC option but only the Reset your PC option.
  • Type “exit” to close the Command Prompt and then restart your PC and try resetting your PC again.

Option 2 – Try to disable and re-enable the Windows Recovery Environment

If the first option didn’t help, you can try disabling the Windows Recovery Environment and then enable it back again. To configure a Windows Recovery Environment or Windows RE boot image and recovery options, you have to use the REAgentC.exe tool.
  • Tap the Win + S key and type “REAgentC.exe” to open the REAgentC.exe tool.
  • After that, type the following command and hit Enter to disable the Windows RE:
reagentc /disable
  • After disabling the Windows RE, you need to enable it back by typing the following command:
reagentc /enable

Option 3 – Try to boot the USB recovery drive

If the two previous options failed, you need to try another workaround which is to boot to the USB recovery drive > Troubleshoot > Recover from a drive. From there, follow the on-screen instructions and you should be good to go.
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Fix Windows is not starting
Hello everyone and welcome to how to fix Windows when it is not starting tutorial. Here we will tackle some common problems and solutions in order to help you to get back both your computer and Windows in working order. Windows not booting and loading is an annoying issue that can even result in complete loss of your data and can also consume a lot of time if no other solution than clean install remains. Also if you are not tech-savvy, this issue can cost you as well since you will have to hire a professional to solve this problem for you. Here at Error Tools, we aim to help so you can overcome your PC issues yourself by providing you daily with tutorials, tips, and tricks and helping you with all of your Windows issues. All of that being said, let's see what are issues that can prevent your computer or Windows from booting up and get around them so everything is back in working order.
  1. Use repair tool

    Windows 10 comes with a startup repair tool that has the goal to repair and fix errors preventing Windows from booting up. To use this tool however you will need Windows 10 bootable USB stick. You can create a bootable USB directly on the Microsoft site. Once you have it ready, plug it in and reboot your computer, choose to boot from USB. When you are on the Windows setup screen, click on next and then on Repair your computer. Go to troubleshoot > Advanced options > Startup repair. When Startup repair is clicked, Windows will boot, scan files for issues, and if they are found he will automatically fix them.
  2. “Windows Failed to Start” 0xc00000f error

    If you get this error on your boot of Windows, then you have corrupted boot configuration data. In order to fix this error, you will also need a bootable USB with Windows 10 on it. Make one on the Microsoft site if you don't have it and reboot your computer, boot from USB, on the setup screen click on next and then on Repair your computer. Click on Troubleshoot and then on the command prompt. In the command prompt type the following: bootrec /FixMbr bootrec /FixBoot bootrec /ScanOs bootrec /RebuildBcd exit Reboot your PC without a USB
  3. Boot into safe mode

    Safe mode for Windows loads only its core without drivers and with minimal services. If you can boot into safe mode then the issue is with some application or driver causing the problem. Try the selective boot option to eliminate what is causing the error.
  4. Make sure your hardware is connected

    Some RAM or hard drive out of socket can cause Windows not to be able to boot, check all connections just in case.
If everything else fails, perform a clean Windows installation. The reason for Windows not booting up can be caused by various viruses and malware also if that case it would be best to format and perform a clean install.
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Win Firewall and third party Firewall are off
As you know, the Windows 10 operating system, as well as other Windows versions, comes with the Windows Firewall. In Windows 10, the firewall allows users to install and run a third-party firewall. This kind of firewall works independently to block any suspicious activity on your computer. However, recently, some users reported that they are getting a notification on the Startup saying,
“Windows Firewall and <Third party firewall name> Firewall are both turned off; tap or click to see available options”.
This particular error could be caused by a lot of factors but when you manually check the firewall, you’ll find that there really is nothing wrong with both the Windows Firewall and the third party firewall. So if both the Windows Firewall and third-party firewalls like McAfee, Comodo, and many others are both turned off in Windows 10, then you need to do several things to resolve the problem – you need to check the supporting services that are required and uninstall and then reinstall the third party firewall on your computer. For more instructions, refer to the options provided below.

Option 1 – Try enabling all the supporting services for the firewall

The first thing you can do to resolve the error with the firewall is to check all of its supporting services by following these steps:
  • Tap the Win + R keys to open the Run utility and type “services.msc” in the field and then hit Enter to open the Windows Services Manager.
  • Next, look for the Windows Defender Firewall service among the given list of services.
  • Once you found it, make sure that its Startup Type is set to Automatic and that the status of the service is Running. So if it’s not running, just click on the Start button.
  • In addition, you also have to make sure that the following services’ status is set as follows:
    • Xbox Live Networking Service: Manual
    • Base Filtering Engine: Automatic
  • Once done, start the firewall again and check if the error is now fixed or not.

Option 2 – Try to uninstall and reinstall the third-party firewall

It is possible that the firewall error might be due to an error with the compatibility of the installation in Windows 10 and the third-party firewall. Thus, the next thing you can do is to uninstall the third-party firewall and then reinstall it again. Once you have uninstalled the third-party firewall, you can download its latest version from its official website and install it again. This should fix the error with the firewall.
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