What to do if the Windows Wireless Service in Windows 10 is not running

A lot of programs in Windows utilize the helper processes to ensure that they can get the job done as early as possible. And one of the programs that use these processes is Microsoft Edge. This built-in browser uses a process called the Edge Content process. The moment you start your computer, these system processes are loaded which makes the Edge browser load faster. To be specific, these are the three processes that are related to Microsoft Edge:

• MicrosoftEdge.exe
• MicrosoftEdgeCP.exe
• MicrosoftEdgeSH.exe

The process that ends with the “CP.exe” is the content process in Edge. However, when this process stopped working, this can affect the Edge browser. In such cases, when you check the Reliability Monitor, you will see that the state of the “Microsoft Edge Content Process” is “Stopped working” which keeps on appearing. To resolve this issue, you can try to clear the browsing data of Microsoft Edge or repair or reset it. You can also try re-registering Edge via Windows PowerShell as well as check your security programs that might be causing interference with the process.

Option 1 – Clear the browsing data of Microsoft Edge

• Open Microsoft Edge.
• Then click on the three horizontal dots to open the menu.
• From there, click on Settings. And under Settings, click the “Choose what to clear” button under the Clear browsing data section.
• Next, check all the checkboxes and then click the Clear button to clear the browsing data in the Edge browser.
• Restart Edge.

Option 2 – Try to reset, repair or reinstall Edge via Settings

You can reset, repair or reinstall the Edge browser through Settings. If none of it helped, you can try the following:

• Open File Explorer and then go to this path – C:/Users/YourUsername/AppData/Local/Packages

Note: Before you type in the path in the Address bar, make sure that you put your user account name in place with the “YourUsername”.

• Tap Enter to proceed.
• Next, look for the folder named “MicrosoftEdge_8wekyb3d8bbwe” then right-click on it.
• Click on Properties and uncheck the option “Read-only” under the General tab in the Properties window.
• Click on Apply and then OK to save the changes made.
• After that, look for the MicrosoftEdge_8wekyb3d8bbwe folder again and delete it. And if a prompt stating “Folder Access Denied” appears on your screen, just click on the Continue button to proceed – doing so will delete most of the content inside the folder except for the folder named “AC”.
• Restart your computer

Option 3 – Re-register Edge via Windows PowerShell

• In the Start Menu, search “Windows PowerShell”.
• Right-click on Windows PowerShell from the search results and select the “Run as administrator” option.
• Type in this command in the PowerShell windows and tap Enter – Cd C:/Users/YourUsername
• After that, type in this command and tap Enter – Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml" -Verbose}
• Restart your PC.

Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml” -Verbose}

Option 4 – Try to check your security program

It is possible that a security program installed in your computer is the one that’s causing the problem which is why you have to check it. According to security experts, there are some security programs that could be detecting the Edge’s content process as suspicious, blocking or terminating it as a result. Thus, you need to modify your security program’s settings to fix the problem.

Error Code 0x8024402f What is it?

Error code 0x8024402f is a Windows Update error indicating some sort of connectivity issue. Windows may show you the Error 0x8024402f in Windows 10 whenever you try to download and install new updates. This error is caused by small interruptions in communications between the computer to be updated and the update to be downloaded. These issues usually resolve themselves. Windows Firewall settings may also be blamed for this problem. Common symptoms

• Error code 0x8024402f prevents you from installing the latest version of Windows 10
• This Error prevents you from downloading new and latest updates from Microsoft

Solution

Error Causes

• This error is caused by a problem with the Microsoft .NET Framework 4 Client Profile.
• This error can occur even if no changes are made to network settings.
• Your Firewall settings may cause this problem.
• A high number of update requests on the Windows Update server may cause this problem.

More Information and Manual Repair

Method 1:

1. Exit Windows Update. Wait for 10 to 15 minutes, and then restart Windows Update to check for updates. OR
2. Turn on Windows Automatic Update so that updates are installed automatically every 24 hours.

Method 2:

Uninstall the Microsoft .NET Framework 4 Client Profile:

1. Click Start>Control Panel>Programs and Features
2. Locate the Microsoft .NET Framework 4 Client Profile
3. Right-click and then select Uninstall/Change
4. Confirm that you want this component to be uninstalled. This may take a few minutes.
5. Reboot your computer
6. When the system has restarted, re-run Windows Update as you normally would.

Method 3:

Check your internet connection: As mentioned earlier the error code 0x8024402f is related to connection problems with Windows Update. It means that your computer isn’t able to connect with the Microsoft Update server; therefore you’re unable to receive any new updates. So, you either have a problem with the internet connection or the Microsoft Update server is corrupted. If the problem is caused by the Microsoft Update server, you just need to wait a while because Microsoft staff will most probably solve the problem quickly.

Method 4:

But, if the issue isn’t related to your internet connection, you should perform the following method:

1. Got to Search and enter Identify and Repair
2. Open Identify and repair network problems
3. Click on the Search Result.
4. It should automatically Start the identifying process
5. If your network has any issue then it will show you and ask you to fix it.

Now, establish your internet connection. The problem 0x8024402 should be solved by now and you’ll be able to update your Windows 10 Technical Preview to the latest 10049 builds.

Method 5:

Turn on Windows Firewall: If you have some anti-malware or antivirus on your Windows 10 PC, then it might turn off Windows Firewall on its own or create its own Firewall as default. If this is the case, you will need to turn on Windows Firewall.

• Search for "Firewall" OR
• Click on Windows Firewall from Control Panel.
• On the left pane, Click on Turn Windows Firewall ON or OFF.
• Click on Turn on Windows Firewall then Click Ok.
• That is it. Now, try again and see if you are still getting Windows Update Error 0x8024402f in your Windows 10.

Method 6:

This is an advanced method:

• If the above steps fail, then you might surely want to try this advanced method, which is Enabling ActiveX in your Router Firewall settings.
• If you had turned off ActiveX in your Router Firewall settings then this must be the culprit and so Error 0x8024402f is shown whenever you try to get Windows Update.
• All you need to do is Enable ActiveX by going to your Router Firewall settings and that should do it. The Error should be gone for good now and you will be easily able to install the Updates in your Windows 10.

If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.

Error Code 0x80240016 - What is it?

Error Code 0x80240016 is an error that appears when the Windows Update tool is unable to complete its operation. While it most commonly occurs in Windows 10, versions of this error are also present in past Windows systems, as well. The steps to resolve the error are the same for each of these systems. Common symptoms include:

• Inability to complete the Windows Update process
• Sluggishness or freezing
• Crashing of your programs
• The message that states “IMAP_LOGINFAILURE”

There are a number of different issues that can cause Error Code 0x80240016, so it is important to follow the steps below to address each of them in turn. While basic users can implement several of the methods, some of the methods may require advanced skills or knowledge. If needed, always get in touch with a qualified Windows repair professional to assist you in the process of error resolution.

Solution

Error Causes

Error Code 0x80240016 happens when the system believes that another installation is already occurring on your device while the Windows Update tool is attempting to run the installation of its own updates. While there may not always be an actual installation going on that prohibits Windows Update from running, several programs can leave traces of background activity that prevent Windows from proceeding as necessary.

Malicious software can also cause your system to believe that files are in use, so several of the methods to fix the error can address this particular set of issues.

Further Information and Manual Repair

There are a number of different background issues that can cause Error Code 0x80240016 to appear on your machine. Follow the steps below to address each aspect of the error code, making sure to restart your computer after each attempt. If you have difficulty in completing these steps, contact a qualified technician to assist you.

Here are the top methods to resolve Error Code 0x80240016:

Method One:  Use the Troubleshooting Tool in Windows Update

The first step to addressing Error Code 0x80240016 is to open up the Windows Update tool and click on the option to run the Troubleshooting Wizard. This can identify many of the issues associated with the error. If this tool makes any changes, make sure to restart your computer after it finishes.

Method Two:  Run the Registry Repair Tool

The registry repair tool can be a great resource for Error Code 0x80240016. Use it to run a scan on all of your registry entries and to repair any that may be extraneous, faulty, or missing. This step may take some time, so be prepared to wait a while for it to finish. Always restart your computer after running the registry repair tool so that any necessary changes can fully take effect and be recognized by your device.

Method Three:  Scan Your Computer for Malicious Software

Use the Microsoft Security Essentials tool to perform a scan of your computer to see if any malicious software has changed or corrupted your system files. Once all the files had been scanned and problems have been addressed, you can restart your computer to see if the error has been successfully resolved. You can also download a powerful automated tool to rectify Windows 10 error code 0x80240016.

Method Four:  Update Your Drivers and Perform Updates for Your Software and Operating System

Another method that can help to address Error Code 0x80240016 is to open up your driver settings from the control panel and scan to see if any updates are needed. If there are updates waiting to be installed, go ahead and perform those updates first, then restart your computer.

Next, check your Windows Update tool to see if there are any program or system updates that need to be performed. Allowing updates to stack up can cause a number of errors on your system, so it is important to keep your updates in check. Restart your computer after you finish this process.

Method Five:  Backup Your Files, Then Reinstall Your Operating System Version

If none of the above methods have completely fixed the problem, you may need to reinstall your operating system. Before doing so, make sure that you have a backup copy of any important programs and files so that you don’t lose anything during the fresh installation.

One of the most important User Interface elements in a Windows 10 operating system is the Start Menu. Not too long ago, Microsoft has added some new features and redesigned the Start Menu a couple of times as well. Thus, it is not uncommon for Windows 10 users to use several monitors. That’s why in this post, you will be guided on how you can move the Start Menu to your second monitor in Windows 10. There are a lot of advantages in using more than one monitor like a better and widescreen as well as help in improving and increasing productivity. Usually, the Start Menu and the taskbar is present in the original monitor only. In most cases, it helps users in moving the Start Menu to the second monitor and helps users in segregating tasks, and uses separate monitors for each kind of task. There are two simple steps to move the Start Menu to the second monitor. You have the option to unlock and drag the taskbar, as well as make adjustments in the settings. To get started, refer to each one of the following options to move the Start Menu to the second monitor.

Option 1 – Move the second monitor by unlocking and dragging the taskbar

The first option you can try to move the Start Menu to the second display is to simply unlock and then drag the taskbar. To do so, follow these steps:

• First, click on the Taskbar and unlock it.
• Next, uncheck the Lock the taskbar feature in the menu of the Taskbar Settings. This will free the taskbar so you can move or drag it around.
• After that, push the Start Menu to the furthermost corner of the screen and then transfer it to the second monitor.

Option 2 – Move the second monitor using the keyboard

• The first thing you have to do is to tap the Windows key to open the Start Menu.
• Next, close the Start Menu by tapping the Esc key.
• After that, the controls will shift back to the taskbar.
• Now open the context menu of the taskbar by tapping the Alt + space bar together. This will move the Start Menu to the second monitor.

Option 3 – Move the Start Menu to the second monitor via Settings

If you find that the Taskbar is moving to the wrong monitor automatically or if the program does not start on the same monitor as the taskbar, then you can try this option.

• Click on Start first and click Run.
• Then type “desk.cpl” in the field and click OK.
• Alternatively, you could also right-click on the desktop and select the Screen Resolution option from the drop-down menu.
• After that, click on the monitor that you want to use as the primary monitor and select the checkbox labeled “Make this my main display”.
• Once done, you have to choose the “Show desktop” on only 1 from the drop-down menu of Multiple displays.
• Now click the Keep Changes option and select the Extend these displays from the Multiple displays drop-down menu and then click on the Apply button to save the changes made.
• Afterward, click the Keep changes option once the dialog box pops up.

Windows 10 has displayed one of the most efficient and user-friendly interfaces. However there have been many issues on the backend of this commonly praised operating system: For example, Windows Update is still a wonky and error-laded system application. One example of this error is Windows Update Error 0x80073712 which stands in the way of users just wanting to keep their PCs updated hassle-free. The error code 0x80073712 signifies that a file needed by Windows Update to function is either damaged, missing, or corrupted. However, this does not mean that your Windows version will forever stay as-is with no mode to update it. Windows Update Error 0x80073712 is perfectly fixable with the set of provided steps below and some of Windows’ built-in troubleshooting steps:

Solution 1: Open Windows Update Troubleshooter

1. Open the Windows Update Troubleshooter by pressing the Windows and S keys simultaneously.
2. Enter the word “Troubleshoot” in the search box and select the Troubleshoot result
3. On the new window, select “Windows Update” to troubleshoot.
4. Run the troubleshooter, then open Windows Update and try to install the update again.

Solution 2: Run the DISM tool

1. Open the command prompt by pressing Windows and S keys simultaneously
2. Enter “cmd” in the search box. Right Click command prompt among the results and select “Run as administrator”
3. In the Command Prompt window type the following and press the Enter key after every command

DISM.exe /Online /Cleanup-image /Scanhealth DISM.exe /Online /Cleanup-image /Restorehealth

4. To close the Administrator: Command prompt window, type Exit, and then press Enter.
5. Run Windows Update again.

Solution 3: Rename the Software Distribution folder

1. Open the command prompt as previously mentioned
2. Input the following command pressing Enter after every line net stop wuauserv net stop cryptSvc net stop bits net stop msiserver rename c:/windows/SoftwareDistribution/softwaredistribution.old net start wuauserv net start cryptSvc net start bits net start msiserver exit
3. Restart the PC and run the updater if it works again.

Solution 4: Restart Windows Update Services

1. Press the Windows logo key and R together to open Run -> Input services.msc -> and press Enter
2. Search for the Windows Update service -> Check its status
3. If it is not indicated, right-click on the service and select Start to force start your Windows Update
4. If you see an error, locate the Startup Type option and set it to Automatic
5. Now you should reboot your computer and see if your Windows Update is OK

Solution 5: Fix Registry Issues

If after all the aforementioned solutions, you still experience problems with Windows Update, the problem may lie in the registry that is either damaged or corrupted. You may choose to do manual editing of your Windows registry by opening your Windows registry editor. But doing so is risky as one wrong letter may do incalculable damage to your system. To do so safely for more inexperienced users we recommend using a third-party registry cleaner/tools, many of which can be found online.

NDIS or Network Driver Interface Specification is a programming interface for the network interface cards that aids in the proper functioning of a system driver in a computer network. The NDIS helps the computer system in order to communicate with other connected devices and hardware components on a computer network. In relation, the ndis.sys file is a critical system file developed by Microsoft for the Windows operating system. As you know, sys files or system files are important parts of the Windows operating system as well as a repository of system driver settings used by Windows to communicate with the connected hardware and devices. The ndis.sys files are stored mostly in a driver folder at C:/Windows/System32/drivers and as mentioned, these files are essential for the system to function properly. Although the presence of ndis.sys system file is not yet known to affect the normal functioning of the Windows OS, some of the Windows 10 users reported that they encountered ndis.sys blue screen errors on their PCs. Blue Screen of Death errors or Stop errors usually occurs when you open a program or a function. Moreover, it could also occur when the driver gets loaded during the system startup or during system shutdown. It isn’t yet clear what really causes the ndis.sys blue screen error. However, like other Stop errors, it may occur due to corrupted files, misconfigured device drivers, bad drivers, corrupted Windows Registry, missing or damaged system files, and malicious programs. Aside from the aforementioned reasons, the ndis.sys blue screen error might also occur if your hard disk is damaged and if the RAM is corrupted. In such cases, a lot of users usually disable the ndis.sys file. However, it won’t really resolve the issue since the file is required for the normal functioning of the operating system and even when you disable the file, it’s pretty useless as the file will start all over again. In addition, you might want to disable security programs or firewalls and antivirus programs in the meantime to check if these programs are the ones that are causing the error. And if you’ve determined that none of the security programs or firewalls and antivirus programs are to blame, refer to the options below that might help you resolve the DRIVER_IRQL_NOT_LESS_OR_EQUAL or ndis.sys Blue Screen of Death error.

Option 1 – Try to update or reinstall the PC device driver

The Ndis.sys Blue screen error can occur when the device driver in your computer is outdated or corrupted. Thus, you either have to update or reinstall it to fix the issue.

• Tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
• Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
• Restart your PC.

Option 2 – Rollback your Network drivers

If you have updated the driver software as of late and you suddenly got this BSOD error, you might have to roll back the device driver – in other words, switch back to the previous working version. To do that, follow these steps:

• Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
• Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
• Next, select the driver entries that are labeled appropriately other than anything in the context of the WAN Miniport.
• Then select each one of them and double-click to open a new mini window.
• After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of your Network adapters.
• Now restart your computer to successfully apply the changes made.

Option 3 – Try running the System File Checker

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the ndis.sys Blue Screen of Death error. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow and hit Enter.

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Try running the CHKDSK utility

Running the CHKDSK utility might also help you resolve the Netwtw04.sys failed BSOD error. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• Wait for the process to be completed and then restart your computer.

Option 5 – Run the DISM Tool

The DISM tool is another command-line tool in the Windows operating system that could help users fix various corrupted system files. To use it, follow these steps:

• Open the Command Prompt as admin.
• Then type in this command: DISM /Online /Cleanup-Image /RestoreHealth
• The DISM command you entered will repair the corrupted system image. Do not close the window if the process takes a while as it will probably take a few minutes to finish.
• Restart your PC.

Option 6 – Perform a System Restore

Performing a System Restore on your computer can also help you fix the ndis.sys Blue Screen of Death error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Instagram posting has been reserved for mobile phones for a very long time but in October 2021 that privilege has come to an end. Instagram added the long-awaited ability to post to Instagram from the website. You get nearly all of the same filters and editing tools that you can find in the iPhone and Android app, too. In order to post via computer on your Instagram account all you need is a browser. The first step, of course, is to go to instagram.com and login into your account, if you do not have an account, you can make one for free. Next, click on the + icon in the upper right corner. Create a new post screen will open, in this screen click on the Select from computer blue button on the bottom. The file manager will open, choose your desired photo and confirm. After that, you will be presented will an adjustment screen for a photo, here you can crop the photo, zoom in, adjust the aspect ratio, or if you wish add more photos to create a slide show. Once you are done will all of these adjustments, click on Next in the upper right. From there you will be taken into a filter screen where you can apply one of many filters or if you want, you can adjust brightness, contrast, saturation, temperature, etc. just like in the application on your phone. Once you have the desired result, again click on Next in the upper right part of the screen. Lastly, you will be given an option to write a caption for the photo if you wish and add a location. Once this step is finished you can post the feed by clicking on share in the upper right part. That is all to it, just like in a mobile application you can now use your computer for Instagram posting.

One of the most useful tools in the Windows 10 operating system is the Windows Media Creation tool. This tool is used to download and install the latest version of Windows 10. However, there are times when you might encounter some issues while using this tool. One of these issues is the Error code 0x80072F76 – 0x20016. If you encounter this error, you will see the following error message during setup:

“We’re not sure what happened, but we’re unable to run this tool on your PC. If you continue experiencing problems, reference the error code when contacting customer support – Error code: 0x80072F76 – 0x20016.”

This kind of error in the Media Creation tool could be due to an interrupted download or unstable internet connection, and many more. To fix it, you can run the Windows Update troubleshooter or try using another browser to download the tool to another location. You can also try changing the DNS or the ISP connection or use the Windows 10 Update Assistant as well as delete the $Windows.~BT & $Windows.~WS folders. Check out the given suggestions below to fix the Media Creation Tool Error code 0x80072F76 – 0x20016 in your Windows 10 computer.

Option 1 – Try to run the Windows Update troubleshooter

Windows 10 have various troubleshooters that can help you resolve many system issues. So if you’re dealing with Windows Update errors like Error Code 0x80072f76 – 0x20016, you can run the Windows Update troubleshooter to resolve it. To run the Windows Update troubleshooter, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 2 – Try using a different browser to download the tool to another location

You could also use another browser in downloading the tool and place it in a different location on your computer but if you do not have another browser, you can just install one and then download the same tool to another location like the Desktop.

Option 3 – Try to change the DNS

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC and then check if the Media Creation tool error is fixed.

Note: If you are using a third-party proxy service, you have to disable it.

Option 4 – Try to change the ISP connection

There are times when the connection to the Microsoft servers is interrupted due to some glitch or it could also be blocked by your Internet Service Provider or ISP. To rule out this possibility, you can try to change your computer’s internet connection and then see if it fixes the problem.

Option 5 – Try to use the Windows 10 Update Assistant

There’s another tool you can use as an alternative to the Media Creation tool. It is called the Windows 10 Update Assistant. This tool can also help you download and install Windows updates seamlessly.

Option 6 – Try to delete the $Windows.~BT and $Windows.~WS folders

From time to time, the Windows Update files also get corrupted which can cause some problems and conflicts when downloading and installing a Windows Update. To fix this, you need to delete the $Windows.~BT & $Windows.~WS folders in your computer.

If you get an Error Code 15 or Error Code 16 while you are browsing the web and you notice that your access is blocked to a particular website, then read on as this post will guide you in resolving this problem. Both Error Code 15 and Error Code 16 have the same message that states, “Access Denied: This request was blocked by the security rules”. Note that the error depends on what kind of browser you are using, as well as the operating system and network that you are using. On the other hand, the fixes for this error are the same and there is a handful of them that you can check out just make sure to follow each one of them carefully.

Option 1 – Sync Date and Time

The first thing you can try is to sync the Date and Time of your computer as the wrong Date and Time settings are one of the most common causes of connection problems like Error code 15 or Error code 16. This is because of the incompatibility between the SSL Certificate validation date and the System Clock. Thus, you have to sync your System Clock. Refer to the steps below to do so.

• Right-click on the Taskbar and click on the Adjust Date and Time option.
• Next, click on the Sync Now button to synchronize the Date and Time with the Microsoft Servers.
• Now make sure that the Time Zone that’s set on the same page is correct.

Option 2 – Try to reset the affected browser

Resetting the affected browser might help in fixing Error Code 15 or Error Code 16.

Mozilla Firefox

• Open Firefox and click the icon that looks like three stacked lines located at the top-right section of the browser.
• Next, select the question mark icon from the drop-down menu.
• Then select “Troubleshooting information” from the slide-out menu.
• After that, click on the “Reset Firefox” button located at the top-right section of the newly opened web page.
• Now select “Reset Firefox” in the confirmation pop-up window that appears.

Google Chrome

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

Internet Explorer

• Launch Internet Explorer.
• Next, click the wrench icon for Settings.
• Then click Internet Options.
• After that, go to the Advanced tab.
• From there, click the Reset button. This will reset Internet Explorer’s settings to their default condition.
• Now click OK to save the changes made.

Option 3 – Temporarily disable Firewall and third-party antivirus

Firewall and antivirus programs are known to block files the instant it detects a threat to the system. However, there are some cases when it can also block a file even when it’s a safe one. Thus, your antivirus or firewall programs might be the reason why you can’t download anything on your Windows 10 computer. To isolate the issue, you need to temporarily disable both the Firewall and antivirus programs and then check if you can now download anything from the internet. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

Option 4 – Disable the Proxy server

You can also try to disable the Proxy server for your LAN to fix Error code 15 or Error code 16 especially if your computer was attacked by some malware or adware recently. In such cases, there is a chance that the malware or adware has changed your network settings in order to generate intrusive advertisements. Thus, you have to disable the proxy server and you can do that by following these steps:

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 5 – Check your VPN

If you are using a VPN application, there are times when it causes some issues like this error. If that’s the case, you can try to disable your VPN temporarily and see if the error is resolved or not and if turns out that your VPN is the culprit, you have to uninstall it and install a new one or its latest version. To uninstall it, follow the steps below.

• Tap the Win + R keys to open the Run dialog box
• Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
• From there, look for the VPN service you are using, select it and then click on Uninstall to remove it.
• After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.

Microsoft office has set itself as one of the most used and best suites for business use and MS Word as the most widely used word processor. But how even best are not immune to some small bugs and unexpected behaviors so is not Word. Word has stopped working is probably know to a wide audience of its users, I think I could safely say that each Word user has experienced this error at least once, luckily the error is not anything to worry about since it is an easily fixable issue.

Try automated solutions

There are some fully automated solutions that could fix any PC issues, some are available in free versions. If you prefer to do things manually however keep on reading and follow the instructions below.

Manual FIXES:

1. Update MS Word

   Make sure that you are running the latest build of Word in order to eliminate all bugs and to have a smooth running experience. Go to File > Account > Product Information > Update Options and click Enable Update and then select Update Now.

2. Check the file

   Corrupted files can cause this crash and this error, try opening another text file inside the Word to eliminate file corruption.

3. Run Word in safe mode and disable add-ins

   Did you know that MS Word has a safe mode like Windows? In this safe mode, Word will boot up just the application without any add-ins installed and in this environment, you can start one add-in by one to see which one is causing the issue. Press ⊞ WINDOWS + R to open the run dialog Inside run dialog type in winword /safe followed by ENTER to run Word in safe mode If MS Word works fine in Safe mode, disable all COM Add-ins (while being in safe mode) and restart Word. Re-enable the add-ins one at a time to identify the problematic one. Click on File and then on Options Click on Add-Ins from the options list Select COM Add-ins from the drop-down menu and click on Go Uncheck all the add-ins and click OK to confirm Close the Dialog Box and MS Word. Now try running MS Word normally and see if it works Repeat steps to enable the add-ins, one at a time, and check which add-in is causing this error

4. Repair Word installation

   Press ⊞ WINDOWS + R to open the run dialog In run dialog type in control panel and press ENTER Inside Control Panel click on Programs and Features Locate and click on Microsoft Office to select it Once selected click on change located on top of the application list Once Office Windows loads click on Repair Wait for the process to finish

5. Reinstall MS office

   If all the previous solutions failed next step would be to completely uninstall MS Office and install it again once the old one has been completely removed from the system. Go to the control panel as explained in the previous step and select Office Instead of Change this time click on uninstall and follow on-screen instructions Once uninstall is finished, install a new copy of MS Office.