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What to do if the Windows 10 Control Panel is not opening

The Control Panel is one of the most important tools in Windows which allows users to control and change various settings. However, there are cases when it experiences some problems like when users aren’t able to open it. Recently, a lot of users complained about not being able to open the Control Panel. To be more specific, users were able to open it but only lasted for a second, and then it’s gone. This is not just some issue you can ignore as this will prevent you from accessing some major settings in your computer and you won’t be able to perform some important task without it.

According to security experts, this issue is most likely caused by a bug in the Windows Update. If you have installed an update recently, then it’s most likely the culprit. Aside from the Windows Update, there are also other things that can cause this issue. Some of them are the IDT audio panel and a control panel file that causes conflicting issues with the control panel that leads to this problem. Aside from these aforementioned cases, the Windows Error reporting services could also be one of the causes of this issue. As you can see, since there are a lot of possible causes for this problem, this post prepared a lot of options as well which you have to check out. Follow each one of them and see which one worked best for you.

Option 1 – Try updating your Windows 10 PC

If you haven’t updated your PC to the latest version of Windows 10, then you should. A lot of users found that the issue with the Control Panel was fixed right after they updated their Windows 10 PCs. This is probably because Microsoft has probably released a fix on one of the latest updates.

Option 2 – Try uninstalling the IDT Audio Panel

For some users, uninstalling the IDT Audio Panel from their PCs did the trick. You can also try doing the same thing to fix the vanishing Control Panel. According to these users. The IDT audio panel was the one that’s causing the issue. To uninstall the IDT audio panel, here’s what you have to do:

  • Tap the Win + R keys at the same time to open the Run dialog box.
  • Then type in “appwiz.cpl” in the field and tap Enter to open the “Uninstall or change a program” screen of the Control Panel.
  • From there, look for the IDT audio panel, select it and then select the Uninstall option and follow the next on-screen instructions that appear.

Note: If you are unable to locate the IDT audio panel or you simply can’t access the Uninstall or change program screen or you can’t keep Control Panel open for a long time, here’s what you can do:

  • Tap the Win + R keys at the same time once again to open the Run dialog box.
  • And in the field, type in “devmgmt.msc” and hit Enter to open the Device Manager.
  • After opening the Device Manager, look for the “Sound, video and game controllers” option and double-click on it.
  • From there, locate the IDT audio panel or “IDT High Definition CODEC” and select Uninstall and follow the next instructions that appear.

Option 3 – Try deleting or renaming IDTNC64.cpl

IDTNC64.cpl is a control file in the control panel. However, it might be the one that’s causing the problem as it could be conflicting with the control panel. As a result, the control panel crashes after a second or more. Many users have fixed the problem by either renaming or deleting this file – the safer option would be is renaming it.

  • Tap the Win + E keys to open File Explorer.
  • In the address bar located at the top, type in “C:\Windows\System32” and tap Enter to open this folder.
  • From there, look for the IDTNC64.cpl file, right-click on it and select the Rename option.
  • You can name the file anything you want but it’s better if you rename it to “oldcpl”.
  • After you rename the file, try opening the Control Panel again. It should work fine now.

Option 4 – Try to disable the Windows Error Reporting Service

As mentioned earlier, the Windows Error Reporting Service is also known to cause the issue so some users disable it and got the issue fixed.

  • Tap the Win + R keys.
  • In the field, type in “MSConfig” and hit Enter to open System Configuration.
  • After opening System Configuration, go to the Services tab and look for the Windows Error Reporting Service and uncheck its checkbox.
  • Click the Apply button and click OK. You should now see a date in the Disable Date column. Then check if the Control Panel is now working properly if not, restart your computer and check once more. That should fix the problem.

Option 5 – Try opening Control Panel via Run

This option is more of a workaround than a solution as it does not really fix the issue with the Control Panel but rather helps you in accessing the controls at the very least.

  • Tap the Win + R keys to open Run.
  • Type in “appwiz.cpl” in the field and tap Enter to open the Uninstall or change program screen of the Control Panel.
  • Next, copy and paste “Control panel all control panel items” on the address bar located at the top-mid part of your screen. You must not type the given address and simply copy and paste it. After that, you will see a list of control panel controls you can use.

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Applications you should remove from Windows
ApplicationsOver time Applications change, some for the better some for worse. Some of them even stop receiving updates and are old and vulnerable. Sometimes standards change and some file types are not used anymore. Software evolves along with technology and that is good. Keeping old and useless applications inside your Windows is not so good. From various exploits to simply taking up space, maybe even slowing down OS it is always wise and good to clean your Windows from unwanted old applications. In this article, we will be mentioning some relics of old and providing you with an explanation of why you should remove them from your system if by any chance you still have them on it.

Silverlight

Silverlight was meant to be a competitor for Adobe Flash, it is a WEB framework that enables rich media content inside your WEB browser. The issue is that it is not developed anymore and today's browsers do not support it. The only browser that actually can support it is internet explorer which itself is not supported and how there is practically 0 content on today's modern WEB that will require Silverlight, it is safe and recommended to remove it.

Adobe Flash

Speaking of Adobe Flash, you should remove it as well. Flash has stopped receiving support as of January 2021 and browsers have dropped support for it and even blocked it due to security issues. However, there still might be some local installation of Flash itself inside Windows along with the old Shockwave player that stopped receiving support in 2019. You should remove them both.

JAVA

Now this one is tricky, by itself JAVA does not present any security issues since browsers do not support it anymore and the desktop version is not really slowing down your computer. This one has simply put just another media runtime that is not used and simply takes up space and resources. However if you have some applications that you do use that rely on it (I can really just think of JAVA Minecraft at this point) leave it of course but in any other case, it is just purely not needed.

Quicktime

While we are at media runtime and stuff that just simply is not needed, Quicktime is one of them. Now this Apple Video player and codec is still pretty developed and active in Apple’s iOS environment, Windows version has not been updated since 2016 and it was discovered that it contains some critical vulnerabilities. Uninstall it and if you need a player that could play MOV files, just use a VLC player that can play them without any separately installed codec.

uTorrent

This one, the same as CCleaner was once a good application, as a matter of fact, it was the best torrenting application. Sadly it has fallen from its grace very low, from getting tons of ads in its interface to findings in 2015 that code of torrent client was packed with a crypto miner that used system resources of an installed computer to mine crypto without user’s awareness. You should uninstall this torrent client if you would like to get your PC back and not provide it for cryptocurrency mining for the company that developed it. Use qBittorrent or TIxati, open-source and free ones that have everything needed for any torrenting needs.

Toolbars and Browser extensions

There are a lot of toolbars for browsers and extensions that are malicious in nature or simply not updated providing security issues. It is very advisable to remove this as soon as possible.

WinRAR

WinRAR has gained its large popularity solely for the reason that you could download it from the official site like shareware and use it forever. The license never expired and you could use it indefinitely. Sadly not much has been improved in the application itself and it is slowly falling out in its range of what it can do. There are better open source and free options today like 7zip, PeaZip, ZIPvare, and more that are working the same as WinRAR if not even better.

Windows and manufacturers Bloatware

Yes, applications that come bundled with Windows and with some laptops that include manufacturers made software for different tasks like its own specific media players, calculators, etc. It is known that these applications are not better than their open-source rivals and there are too many of them including some that you will probably never use. It is the same as buying a new phone bundled with tons of applications that you do not need, did not ask for, and do not use. Delete all of them. Considering Windows there are also some Store application like Candy Crush Saga demo and other are safe to remove if not needed. That’s it, our advice for old and not needed applications so you can keep your PC safe and fast.
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How to Fix Internal Error 2771

Internal Error 2771 - What is it?

Internal Error 2771 is an internal error code associated with Kaspersky Internet Security and Antivirus software. This error pops up when Kaspersky Internet Security software fails to install on your PC successfully. Installation of the software is interrupted and therefore it ends prematurely. This happens mostly when you try to install a new build on an existing installation. Internal Error 2771 is displayed in one of the following formats:
Internal Error 2771, Sandbox Feature or Internal Error 2771, WholeProduct Feature

Solution

Restoro box imageError Causes

This error may result on your computer screen due to several reasons. Some of the most common underlying causes include:
  • A leftover Registry Key
  • Bad entries from previous Security Package
  • INFCACHE.1 file corrupted
  • Conflicts with other security software installed on your system

Further Information and Manual Repair

To successfully overcome this problem and ensure the successful installation of Kaspersky Internet Security software on your system, try the methods given below.

Method 1- Remove the Leftover Registry Key

Sometimes Internal error code 2771 may appear during installation due to the leftover registry key from the previous Kaspersky software removal. A registry key is often created when uninstalling the previous Kaspersky version from the PC. This key is left behind even after you reboot your system. This key is called AVP**_post_ uninstall, you need to delete it to ensure the new version of the Kaspersky program is installed successfully on your PC.  For this, simply go to the start menu and type Regedit in the search bar. Now navigate to HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun and then look here for the registry key called AVP**_post_ uninstall. In order to delete this file, right-click it and then select delete. Once uninstalled, reboot your PC and then try installing the Kaspersky Internet Security program again. Hopefully, this will resolve the issue. If the software installs smoothly, then the error is fixed, in case it still persists, then try other methods illustrated below.

Method 2 - Remove the INFCAHCE.1  Corrupt File

Another reason for the error pop-up may be INFCAHCHE.1 corruption. This file is basically used to store driver information and inf file locations. However, if it contains corrupted information, then you must remove it. To do this, go to the start menu and type cmd into the search bar. This will open a command prompt. Here type del C:\Windows\infinfcache.1. Now reboot your PC and try installing Kaspersky software on again.

Method 3 - Fix Software Conflict

Security software conflict can also result in internal error 2771 code display. And when this happens, the installation of Kaspersky prematurely ends. Security software conflict may occur if you have Comodo Firewall installed on your PC. A firewall is known to cause issues with Kaspersky software programs. The best way to resolve this issue is to uninstall all security software programs on your PC. Once all security software is removed, then install Kaspersky on your system. If the installation is successfully completed, then reinstall the other software again.

Method 4 - Download Restoro

Error 2771 can also result on your computer screen if traces of the previously installed Kaspersky software still remain in the registry despite the program removal. In such an event it is advisable to download Restoro. This is a cutting-edge and user-friendly PC Repair Tool deployed with an intuitive interface and a powerful registry cleaner. The registry cleaner scans your entire PC in seconds and detects all registry-related problems. It removes all the bad entries, invalid registry keys, traces of previously uninstalled programs, junk files, and cookies that are known for registry corruption. It takes just a few clicks to perform this process. Once all traces are removed, you can install the new version of the Kaspersky Internet Security program on your PC without interruption. Click here to download Restoro and be on your way to resolve Internal Error 2771 on your computer!
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IW Unicorn and Scorpion PC Chair cockpits
Recently on errortools.com, we were talking about Cooler Master’s Orb X gaming chair that is an absolute beast and an amazing product. One downside of Orb X is its price. IW product line is somewhat competing with Orb X with a much more affordable price aiming to probably take customer base with lower income but offering them a great experience as well. The first thing you will notice is a different design and somewhat feeling of cheaper quality if you compare it to Orb X but that is quite reasonable considering the chair itself is around 3.5 times cheaper than Orb X which really puts it in range of everyone can get it. But does a much cheaper price means low quality? Let’s explore.

IW Unicorn

IW unicornThe 2021 CLUVENS BRAND newly issued model UNICORN has fully electrical tilting capabilities to 160 degrees, Reading light-two LED & RGB illumination lighting, manual open/close keyboard tray, and armrests. This model is suitable for home and office, and also gaming computer work environments. It offers functions that enable the user to experience unprecedented comfort and quasi total immersion through strategically positioned 1-3 monitors, audio systems, and accessories. The result is a complete computer office, ergonomically optimized, with a minimal footprint that improves overall performance and productivity and health and comfort. Sitting on a chair can help a lot for relieving health problems like lower back pain, herniated discs, sciatica, and neck pain and also enhance performance and viewing effects.

More Luxury and More comfortable:

Equipped with Luxury feeling reclining Gaming chair made with high-density Mold Shaping Foam and superior quality PU leather with very comfortable texture, electrical recline to 128 degrees, and more to 160 degrees for the flat position for the user.

More High-End Setting and more High-tech:

Manual push for open / close of big sized (87x34cm) Self-Balancing Keyboard tray, adjustable with 20cm distance range with Electrical control for the height of roof arm & monitors. Electrical control for reclining Zero Gravity position or even flat position, Manual adjusted Feet pedal for a more comfortable position for feet. Using a High-Quality PU leather Gaming chair that has Heat/Massage functions with it! The IW-Unicorn monitor mounts allow the use of a single monitor up to Ultra-wide 49” or 43” in size or triple monitor setups up to 3 x 29” other monitors configurations are available upon request. (VESA standard)

IW Scorpion

IW scorpionScorpion is basically a premium version of Unicorn with being able to hold more weight, having cup holders on the armrest, etc. The look is also similar with Scorpion being more sinister-looking but overall Steel frame and chair are the same.

Conclusion

Sadly I have not personally experienced neither of these products including Orb X but from all information I have found and looked over, I would say these products are not trying to compete with each other. Although Products are similar in nature, Orb X is aimed at hi end-users focusing on privacy and robustness while IW is filling the gap of users that would like an advanced chair but are not willing or ready to shell hi amount of money for it offering advanced chairs with advanced features in somewhat affordable price.
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Windows Search not searching the entire PC
There are times when the Windows Search results do not include what you want to search. However, if you are trying to search for something that’s located on your desktop and Libraries, they would appear right away on the search results. Actually, the issue is not with the search but with the list of files and folders that Windows can index. If you encounter this issue, read on as this post will guide you on how to fix it. The Windows 10 operating system, ever since Windows v1903 was released, offers two kinds of searches – the classic and the enhanced search. You may have to add more folders to the classic search or use the enhanced mode to resolve the issue. In other words, to fix the problem with the Start Menu Search, you can try to enable the Enhanced Mode or add folders to the Class Search or remove the excluded folders, as well as run the Search and Indexing troubleshooter. For more information, refer to each one of the options provided below.

Option 1 – Try to enable the Enhanced Mode

To fix the problem, you have to enable the Enhanced Mode search and configure the folders you want to be indexed. How? Follow these steps:
  • First, you have to go to Settings > Search > Searching Windows.
  • Next, select the radio button for the Enhanced option.
  • After that, select the folders you want the Windows Indexer to exclude from the Enhanced Search mode.

Option 2 – Try to add folders to the Class Search

If you don’t want to enable the Enhanced search mode, then you might want to add folders that are important to you. All you have to do is configure the Search Indexing Options by following these steps:
  • Go to Settings > Search > Classic and from there, click on the “Customize search locations” option.
  • Next, click on Modify in the pop-up window that appears.
  • Then add drives and folders that are important to you. Once the indexing is completed, Windows will be able to find the file and display it in the search results.

Option 3 – Try removing the excluded folders

If you have already enabled the Enhanced mode but your files still don’t appear, then you might want to check out the excluded folder list.
  • The first thing you have to do is go to Search and from there, you will find a list of folders under the Excluded folder list.
  • Next, click on the excluded folder that you want to remove by clicking on the “Remove Excluded folders” button.
  • If you are using the Classic search, you have to check if the index has restrictions on the file type. You can find it in Advanced options > File Types.
Note: If you want to search in Documents, you could also enable the Index Properties and File Contents. This should resolve the problem.

Option 4 – Try to run the Search and Indexing troubleshooter

You might also want to run the Search and Indexing troubleshooter in Windows 10 as it checks whether the settings for the Windows Start Search are in place and automatically corrects any issues if the update or software installation has changed the settings. To run it just click on the Start button and select Settings > Updates and Security > Troubleshoot. From there, select the Search and Indexing Troubleshooter.
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How to Fix Windows 10 Error 0x80248014

Error Code 0x80248014 - What is it?

Error Code 0x80248014 is an error that is particularly associated with the Windows 10 operating system. It generally appears during the Windows Update process and can interrupt the update installation, causing it to fail.

Common symptoms include:

  • Inability to download, install, or run updates on the Windows 10 operating system
  • The vague message that appears when the error occurs
  • Inability to finalize purchases made from the Windows Store
  • Inability to run a check to see if updates need to be installed

The resolutions available for Error Code 0x80248014 include the use of the command prompt and delving into the settings for Windows. While most users should be able to navigate the resolution methods on their own if you do not feel comfortable undertaking these steps on your own or if you aren’t able to resolve the error fully using these methods, get in touch with a qualified Windows repair technician who is familiar with issues in Windows updates.

Solution

Restoro box imageError Causes

There are several common culprits that can make Error Code 0x80248014 appear on your Windows device. The most common ones include problems with your connections, interference on the server, or problems in the settings for the Windows Store itself from which the updates are downloaded.

If you believe that your error relates most specifically to the Windows Store, you may want to jump directly to method two in order to attempt to resolve the issue.

Further Information and Manual Repair

There are a number of ways that you can try to resolve Error Code 0x80248014 on your Windows 10 operating system. The first will attempt to reset the issue using the command prompt, while the second attempts to address the issues that are associated directly with the Windows Store.

If you do not feel comfortable taking the steps below, be sure to get in touch with a qualified Windows repair technician to assist you.

Here are the top two methods to resolve Error Code 0x80248014 on the Windows 10 operating system:

Method One:  Attempt to Resolve the Error Using the Command Prompt

To use this method, employ the following steps in order:

  • Step One: To begin, open up the Start menu and select the option for the Command Prompt, choosing to run it in Admin mode.
  • Step Two: Put in the commands below, hitting the Enter key after each one:
    • net stop WuAuServ
    • %windir%
  • Step Three: Open up the Windows folder on your local hard drive. Look for the folder labeled “SoftwareDistribution” and change the name to “SDold”.
  • Step Four: Go back into the Command Prompt as an administrator and enter this command:  “net start WuAuServ”.
  • Step Five: Attempt to run your check for Updates again.

You may want to reboot your computer after running the steps above to ensure that the changes that you’ve made are fully applied to your device.

Method Two:  Reset Your Windows Store Settings

In some cases, Error Code 0x80248014 can appear on a device when the settings for the Windows Store have been altered or cannot be successfully read by the machine in question. If you believe that this is the case on your machine, you can run a simple command to renew your Windows Store settings.

To attempt to reset your Windows Store settings, open up your search bar and type in the following phrase “wsreset.exe,” then hitting Enter. Running this command will reset your Windows Store settings to their defaults.

After you reset your Windows Store settings, it may be a good idea to reboot your computer to ensure that all changes have fully taken effect on your device. Once this has been done, you can open the Windows Store back up and try to download or install the programs that you were attempting to purchase when the error code occurred.

If you are still experiencing the effects on your Windows 10 operating system or if you have not been able to follow the steps above to completion, it may be time to get in touch with a qualified Windows repair technician to assist you with the error resolution process.

Method Three: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

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Fix Error 0x8000704ec in Windows 10
Universal Windows Platform (UWP) applications are the modern application in the windows store that can be used in all the Window devices like Xbox, Hololens, Tablet, PC or Phone. Basically, UWP provides a common platform for every device that runs Windows 10. When attempting to login into these applications and receive this error:
Can’t sign in with a Microsoft account This program is blocked by group policy. For more information, contact your system administrator. 0x8000704ec
Then this post is for you. We will guide you on how to easily resolve issues, please follow the steps provided.
  1. Local group policy editor solution

    • Press ⊞ WINDOWS + R to open the Run dialog.
    • In the Run dialog box type gpedit.msc and press ENTER to open Group Policy Editor.
    • Inside the Local Group Policy Editor, navigate to the path below:
    Computer Configuration > Windows Settings > Security Settings > Local Polices > Security Options
    • On the right pane, double-click on Accounts: Block Microsoft accounts to edit its properties.
    • Under Local Security Setting tab, click on the drop-down and select This policy is disabled.
    • Click Apply > OK to save the changes.
    • Exit Group Policy Editor.
  2. Registry editor solution

    As always, it is highly recommended to make a backup of the registry editor just in case that something goes wrong.
    • Press ⊞ WINDOWS + R to open the Run dialog.
    • In the Run dialog box, type regedit and hit ENTER to open Registry Editor.
    • Navigate to the registry key path below:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System
    • At the location, on the right pane, identify the NoConnectedUser key. The key value might be set to either 1 or 3.
    • Now, double-click the NoConnectedUser entry to edit its properties.
    • Input 0 in the Value data field and hit Enter to save the change.
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New Snipping tool redesigned in Windows 11
Windows 11 Snipping toolThe latest update from Panos Panay on Twitter is including New and redesigned Snipping tool inside Windows 11. From the shared video, we can see that it includes modern Windows 11 UI redesign and it looks and feels like a part of Windows 11. More things that can be seen from the shared video is that it looks like the new snipping tool is a merged version of the old with snip & sketch. It is good to see that it is still possible to capture screen with easier way natively inside Windows 11 but some more functionality would be more welcome I guess. Users were asking for added functions for a long time like adding simple text for example but from shared video, no new features were presented so for some users 3rd party solutions will still be the way to go. The new and redesigned Snipping tool will roll out with the next update and we will see then about all new features inside it firsthand. Until then, take care.
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Win Firewall and third party Firewall are off
As you know, the Windows 10 operating system, as well as other Windows versions, comes with the Windows Firewall. In Windows 10, the firewall allows users to install and run a third-party firewall. This kind of firewall works independently to block any suspicious activity on your computer. However, recently, some users reported that they are getting a notification on the Startup saying,
“Windows Firewall and <Third party firewall name> Firewall are both turned off; tap or click to see available options”.
This particular error could be caused by a lot of factors but when you manually check the firewall, you’ll find that there really is nothing wrong with both the Windows Firewall and the third party firewall. So if both the Windows Firewall and third-party firewalls like McAfee, Comodo, and many others are both turned off in Windows 10, then you need to do several things to resolve the problem – you need to check the supporting services that are required and uninstall and then reinstall the third party firewall on your computer. For more instructions, refer to the options provided below.

Option 1 – Try enabling all the supporting services for the firewall

The first thing you can do to resolve the error with the firewall is to check all of its supporting services by following these steps:
  • Tap the Win + R keys to open the Run utility and type “services.msc” in the field and then hit Enter to open the Windows Services Manager.
  • Next, look for the Windows Defender Firewall service among the given list of services.
  • Once you found it, make sure that its Startup Type is set to Automatic and that the status of the service is Running. So if it’s not running, just click on the Start button.
  • In addition, you also have to make sure that the following services’ status is set as follows:
    • Xbox Live Networking Service: Manual
    • Base Filtering Engine: Automatic
  • Once done, start the firewall again and check if the error is now fixed or not.

Option 2 – Try to uninstall and reinstall the third-party firewall

It is possible that the firewall error might be due to an error with the compatibility of the installation in Windows 10 and the third-party firewall. Thus, the next thing you can do is to uninstall the third-party firewall and then reinstall it again. Once you have uninstalled the third-party firewall, you can download its latest version from its official website and install it again. This should fix the error with the firewall.
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Connecting Cortana on Windows and Android
Microsoft's anniversary update has come with many new features and improvements. One of these features is that Microsoft's Cortana can now be installed on your Android phone and as long as you are logged in to your Microsoft account on different devices, she can pass information between devices. You can not see battery life on your desktop PC, notifications, etc. There are some prerequisites in order to get this going, first is to have a Windows version 1607 or newer. The second is to have the last Android version

Installing Cortana on Android

  1. Download and install the Cortana app from the Google Play store.
  2. Open the app and accept the license terms.
  3. Enter the credentials for the Microsoft account you use to sign in to your PC.
  4. After a few seconds, Cortana will open.
  5. Click the settings button and select Sync Notifications.
  6. By default, missed calls, incoming messages, and low battery notifications will be turned on. You can turn this on\off from here. The only option off by default is for App notifications. Any non-system apps such as Facebook and Instagram can also send alerts to your Windows box. You can choose to enable the App notification sync option or leave it off.
  7. If you enable “App notification sync,” you will need to give Cortana permissions to read and control notifications on your phone.
  8. You can then select exactly which applications will be synched to your PC.
  9. Once done you can exit out of Cortana.

Configuring Cortana on PC

  1. Click the Windows button and type Cortana. Click the icon for Cortana and Search Settings.
  2. Scroll through the settings list and look for Send notifications between devices
  3. Click the switch to turn it on.
  4. Sign in to the same Microsoft account you used in the previous section
  5. Navigate back to the Cortana & Search settings tool.
  6. Click Edit Sync Settings. Make sure that your phone shows up on the list. You can also determine if you want PC notifications are sent to your phone.
With those settings in place, you should now start getting alerts for the items you enabled in your Action Center. As notices come in, you will see them pop up in a small bubble on the lower right of your screen. You can dismiss the notification or use the link to find a compatible app in the Windows store.
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Fix DLL is not designed to run on Windows
As you know, DLL files in the Windows environment contain all the code needed by programs in order to properly function. And like with most other software, the functions in the DLL file have to be compatible with Windows especially if they are using any built-in service. So if you encounter an error that says, “DLL is either not designed to run on Windows or it contains an error”, when you try to launch a program, then this could be due to a compatibility issue. To fix this error, read on as this post will walk you through doing that. Based on the reports of users who encountered this error, the error pointed to a DLL file that was either designed to run on a different version of Windows. It is also possible that the DLL file itself is the problem. Here’s the complete error message:
“Bad Image – DLL file is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support.”
According to security experts, the DLL files that are known to trigger this kind of error message are msvcr100.dll, msvcr110.dll, msvcp140.dll, lmirfsclientnp.dll, and so on. To fix this problem, you can try to update or reinstall the program that’s throwing the error to its latest version. You could also ask the vendor for the latest version of the DLL as well as run a System File Checker scan.

Option 1 – Try to update or reinstall the program to its latest version

The first thing you can do to fix the problem is to update or reinstall the program that’s throwing the error. It is possible that the version of DLL might be using a system call that is deprecated. So if you had updated your Windows 10 computer recently, you might want to check for an update of the software or you could also try to reinstall its latest version.

Option 2 – Try asking the vendor for the latest version of the DLL

The next thing you can do to fix the error is to ask for the latest version of DLL from the vendor. There are times when the software uses an open-source version of DLL so it is better if you ask the vendor if there is a DLL file that has to be updated. If there is, then you need to make sure to register the DLL once you have it.

Option 3 – Try to re-register the problematic DLL file

You can also try to re-register the DLL to resolve the problem. The Regsvr32 tool is a command-line utility that can be used to register and unregister OLE controls like DLL and ActiveX (OCX) controls in the Windows operating system. Follow the steps below to use it.
  • Open Command Prompt as admin from the WinX menu.
  • Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
    • exe /[DLL file]
    • exe [DLL file]
Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.
  • After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

Option 4 – Try to replace the DLL file from a trusted source

  • First, you need to get the new DLL file from another computer with preferably the same file version number.
  • After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
    • x86: This PC > C:/Windows/System32
    • x64: This PC > C:/Windows/SysWOW64
  • Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
  • Now type the “regsvr32 ntdll.dll” command and hit Enter.
  • Restart your PC and check if the error is now fixed.

Option 5 – Run System File Checker scan

If reinstalling the program didn’t work, you can also try running the System File Checker or SFC scan to fix the error. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:
  • Hit the Win + R keys to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
 Reboot your computer.

Option 6 – Troubleshoot the isDone.dll error in a Clean Boot State

You can also troubleshoot the “DLL is either not designed to run on Windows or it contains an error” in a Clean Boot state. It could be that there are some third-party applications in your computer that are preventing the application from getting installed and to isolate this possibility, you need to boot your computer in a Clean Boot State and then try installing the program again. Putting your computer in this state can help you identify which program is the culprit and thus isolates the problem. In a Clean Boot state, your computer will start using only the pre-selected minimal set of drivers and startup programs. Note that you have to disable and enable one process at a time.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After you’ve set your computer into a Clean Boot State, make sure that you’re signed in as administrator and then try to install the application again.

Option 7 – Try scanning your computer using Windows Defender

The DLL file might also be infected with malware or virus and to eliminate it which could explain why you’re getting the “DLL is either not designed to run on Windows or it contains an error”. Thus, you have to scan your computer using security programs like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
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