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Videos folder missing from File Explorer

As you know, the Videos folder can be found under “This PC” by default on your Windows 10 computer. However, as per the reports of some users, there are a few occasions where it somehow gets replaced by the Documents folder. In other words, the Videos folders are replaced by a duplicated copy of the Documents folder. Out of the two Documents folder, one Document folder will contain all the usual files and subfolders while the second one is empty. Although when you click the Documents icon on your Desktop (if you have a shortcut), it will still take you to the right Documents folder.

To fix this particular issue and get the Videos folder back in the File Explorer, here are some potential fixes that should help.

Option 1 – Run System Restore

The first thing you can try to do to resolve the problem is to run System Restore. This can help you go back to the previous state of your computer before the issue with the Videos and Documents folder.

  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 2 – Try to restore Defaults

The next thing you can do is to restore Defaults. How? Refer to these steps:

  • Open File Explorer and then right-click on any of the two Documents folders.
  • After that, select the Properties option from the context menu and switch to the Location tab and click on Find target.
  • Next, copy the address and paste it in the field above the “Find target” option, and then click the “Restore Default” button.

Option 3 – Try to change the Registry Path

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “Regedit” in the field and tap Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders
  • After that, edit the path for {35286A68-3C57-41A1-BBB1-0EAE73d76C95} under the “User Shell Folders” key to match the path shown for My Videos: %USERPROFILE%Videos.
  • Once you’re done, open the folder under “This PC” that has the Documents icon and tap Shift + right-click in the folder background, and then select the “Open PowerShell window here” option to fix the naming of the Documents folder. The path should read: “C:users<UserName>Documents.
  • Next, execute this command: ri desktop.ini –force
  • The command you entered will delete the files and folders and so when added for Documents, it will get rid of the empty Documents folder.
  • Now all you that’s left to do is to find where the target location is going to be for both folders and check if anyone foes to the user name location.
  • Then delete the one which goes to the incorrect location.

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The system found unauthorized changes
If your Windows computer is not booting up and displays Secure Boot Violation – The system found unauthorized changes on the firmware, operating system, or UEFI drivers error message on the screen, then you can follow this tutorial to troubleshoot the problem. When you encounter this kind of problem on your computer, you will get the following error message on your screen:
“Secure Boot Violation The system found unauthorized changes on the firmware, operating system, or UEFI drivers. Press [OK] to run the next boot device or enter directly to BIOS Setup if there are no other boot devices installed. Go to BIOS Setup > Advanced > Boot and change the current boot device into other secured boot devices.”
This kind of error message pops up due to the Secure Boot that protects your computer from running any non-OEM signed boot software during startup. In other words, the Secure Boot firmware is the one that scans for non-signed boot software each time your computer boots up and if it detects anything strange, it will block the boot and will display the error message. To fix this error, there are two things you can try. You can try to disable the Secure Boot or try using a System Restore Point. For more detailed instructions, refer to each one of the options provided below.

Option 1 – Disable the Secure Boot in the BIOS

Disabling the Secure Boot in the BIOS settings is definitely recommended to resolve the issue. To disable Secure Boot, here’s what you have to do:
  • First, boot your computer into Windows 10.
  • Next, go to Settings > Windows Update. From there, check if there is anything that you have to download and install if you see any available updates. Usually, OEMs send and update the list of trusted hardware, drivers, and operating systems for your computer.
  • After that, go to the BIOS of your computer.
  • Then go to Settings > Update & Security > Advanced Startup options. If you click on Restart Now, it will restart your computer and give you all the advanced options.
  • Next, select Troubleshoot > Advanced Options. As you can see, this screen offers you further options including System restore, Startup repair, Go back to the previous version, Command Prompt, System Image Recovery, and UEFI Firmware Settings.
  • Select the UEFI Firmware Settings which will take you to the BIOS.
  • From there, go to the Security > Boot > Authentication tab where you should see Secure Boot. Note that every OEM has its own way of implementing the options so it varies.
  • Next, set Secure Boot to Disabled and set Legacy Support to On or Enabled.
  • Save the changes made and exit. Afterward, your computer will reboot.

Option 2 – Try running System Restore in Advanced Startup Options

Since you probably can’t boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.
  • Boot your computer into the Advanced Startup Options screen.
  • From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
  • Now select Troubleshoot > Advanced Options > Command Prompt.
  • After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.

Option 3 – Make a proper bootable USB Drive/Stick

To make a proper bootable USB drive, you need to use the Windows Media Creation tool. The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation Tool to make a bootable drive.
  • After making the bootable drive, you need to plug it into your computer and then reboot.
  • Next, tap the F10 or Esc key to open the boot options.
  • Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.
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How to remove Converters now

Converters Now developed by Mindspark Interactive is a Browser Extension for Google Chrome and is promoted at their website like a very useful tool for converting PDF and Doc files, alongside with dictionary, and other useful tools. While this might appeal to you the extension hijacks your New Tab page, changing it to Search.MyWay.com

While active, this extension monitors user’s online activity, recording visited websites, clicked links, bought products, and other browsing information. This information is later forwarded or sold to Mindsparks ad network to better deliver user Targeted Ads.

Browsing the internet with ConvertersNow will result in displaying additional ads, sponsored content, and sometimes even pop-up ads injected into various pages or websites throughout your browsing sessions. CovertersNow has been marked as a Browser Hijacker by several anti-virus programs and it is marked for removal.

About Browser Hijackers

Browser hijacking is actually a type of unwanted software, commonly a browser add-on or extension, which then causes modifications in the web browser’s settings. There are plenty of reasons why you may experience a web browser hijack; however commercial, advertising, and marketing are the major purposes for their creation. Usually, the idea would be to force users to visit particular websites that are aiming to improve their site visitor traffic and generate higher ad income. Though it might appear harmless, these tools were created by vicious individuals who always try to take advantage of you, so that they can easily earn money from your naivety and distraction. Browser hijackers could also let other vicious programs without your knowledge further damage your PC.

How you can recognize a browser hijack

Signs that an internet browser is hijacked include: the home page of your respective web browser is changed all of a sudden; your web browser is constantly being redirected to pornography websites; default web engine is changed; you are finding new toolbars you haven’t witnessed before; unstoppable flurries of popup ads show up on your computer screen; your web browser starts running sluggishly or presents frequent glitches; Inability to navigate to certain sites, particularly anti-malware and also other security software websites.

So how does a computer get infected with a browser hijacker

Browser hijackers could use drive-by downloads or file-sharing networks or even an e-mail attachment in order to reach a targeted computer system. Many web browser hijackings come from add-on applications, i.e., browser helper objects (BHO), toolbars, or plug-ins added to browsers to provide the extra features. Also, certain freeware and shareware can put the hijacker inside your computer through the “bundling” technique. Some of the most well-known hijackers are ConvertersNow, Conduit Search, Babylon Toolbar, OneWebSearch, Sweet Page, and CoolWebSearch. Browser hijackers might record user keystrokes to collect potentially important information leading to privacy issues, cause instability on systems, drastically disrupt user’s browsing experience, and eventually slow down the PC to a stage where it becomes unusable.

Removal

Some hijackers could be removed by deleting the freeware they were included with or by eliminating any extension you’ve recently added to your computer. Having said that, most hijackers are quite tenacious and need specialized applications to eradicate them. Furthermore, manual removals require deep system knowledge and therefore can be very difficult task for beginner computer users. You might opt for automatic browser hijacker removal by just installing and running efficient anti-malware software. If you want to eliminate persistent hijackers quickly and effectively, install the top-rated, award-winning Anti-Malware tool Safebytes Anti-Malware.

What To Do If You Cannot Install Any Anti-virus?

Malware can cause several kinds of damage to computing devices, networks, and data. Certain malware goes to great lengths to prevent you from installing anything on your computer system, particularly anti-virus software. If you’re reading this article now, you might have perhaps recognized that a malware infection is the cause of your blocked web traffic. So what to do when you want to download and install an anti-malware program such as Safebytes? Although this kind of issue will be tougher to circumvent, there are some actions you can take.

Install in Safe Mode

If the malware is set to load immediately when Windows starts, entering safe mode could block the attempt. Since only the minimal applications and services start-up in Safe Mode, there are seldom any reasons for issues to occur. You will have to do the following to remove malware in Safe mode. 1) At power-on/startup, hit the F8 key in 1-second intervals. This should bring up the Advanced Boot Options menu. 2) Make use of the arrow keys to choose Safe Mode with Networking and hit ENTER. 3) When this mode loads, you will have an internet connection. Now, use your web browser to download and install Safebytes. 4) After installation, do a complete scan and let the software program remove the threats it finds.

Download the security software using a different internet browser

Certain viruses may target vulnerabilities of a specific browser that obstruct the downloading process. If you’re not able to download the security software using Internet Explorer, this means malware may be targeting IE’s vulnerabilities. Here, you must switch to another web browser like Chrome or Firefox to download the Safebytes application.

Create a portable USB antivirus for removing viruses

Another way is to download and transfer an anti-malware program from a clean PC to run a scan on the infected computer. Try these simple steps to clear up your affected computer using portable anti-malware. 1) Download Safebytes Anti-Malware or Microsoft Windows Defender Offline onto a clean PC. 2) Insert the pen drive on the same computer. 3) Double-click on the downloaded file to run the installation wizard. 4) Choose the drive letter of the USB drive as the location when the wizard asks you where you would like to install the anti-virus. Follow the instructions to complete the installation process. 5) Now, plug the pen drive into the infected system. 6) Double-click the EXE file to open the Safebytes tool from the pen drive. 7) Simply click “Scan Now” to run a complete scan on the infected computer for malware.

Benefits and Features of SafeBytes Security Suite

In order to protect your personal computer from a variety of internet-based threats, it’s important to install an anti-malware program on your personal computer. But with countless numbers of antimalware companies out there, these days it’s hard to decide which one you should buy for your personal computer. A few of them do a good job in eradicating malware threats while many will ruin your PC by themselves. You need to pick out a tool that has got a good reputation and detects not only computer viruses but other kinds of malware also. When considering trustworthy software programs, Safebytes Anti-Malware is undoubtedly the strongly recommended one. Safebytes is one of the well-established PC solutions firms, which offer this all-inclusive anti-malware program. Using its outstanding protection system, this utility will automatically detect and eliminate most of the security threats, which include viruses, adware, browser hijackers, PUPs, trojans, worms, and ransomware.

There are lots of amazing features you will get with this particular security product. Listed below are some of the highlighted features included in the product.

Anti-Malware Protection: Using a critically acclaimed anti-malware engine, SafeBytes offers multilayered protection which is designed to catch and eliminate threats which are concealed deep in your PC. Live Protection: SafeBytes provides real-time active supervision and protection from all known computer viruses and malware. It will constantly monitor your pc for hacker activity and also provides end-users with advanced firewall protection. Safe Browsing: Through its unique safety score, SafeBytes notifies you whether a website is safe or not to visit it. This will make sure that you’re always certain of your safety when browsing the world wide web. High-Speed Malware Scanning Engine: SafeBytes’s very fast malware scanning engine cuts down scan times and extends battery life. At the same time, it’ll effectively detect and remove infected files or any internet threat. Lightweight: SafeBytes is a lightweight application. It consumes a very small amount of processing power as it works in the background therefore you won’t observe any computer performance difficulties. 24/7 Online Tech Support: You can get high levels of support 24/7 if you are using their paid software. To conclude, SafeBytes Anti-Malware is pretty great for securing your computer against all sorts of malware threats. There is no doubt that your computer system will be protected in real-time once you put this software program to use. For top protection and the best value for money, you can’t get better than SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you’d like to carry out the removal of ConvertersNow manually instead of employing an automated tool, you may follow these steps: Proceed to the Windows Control Panel, click on the “Add/Remove Programs” and there, choose the offending program to remove. In case of suspicious versions of web browser extensions, you can easily get rid of them via your browser’s extension manager. It’s also advised to factory reset your web browser to its default condition to fix corrupt settings. If you decide to manually delete the system files and Windows registry entries, use the following checklist to make sure you know precisely what files to remove before executing any actions. But bear in mind, this is often a tough task and only computer professionals could accomplish it safely. Furthermore, certain malicious programs are capable to defend against its removal. Doing this malware-removal process in Safe Mode is recommended.
Files: %UserProfile%\Local Settings\Application Data\ConvertersNowTooltab %LOCALAPPDATA%\Google\Chrome\User Data\Default\Sync Extension Settings\jbfdncemokhjnhoiohfdjahheefaiaec %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Sync Extension Settings\jbfdncemokhjnhoiohfdjahheefaiaec %LOCALAPPDATA%\Google\Chrome\User Data\Default\Local Extension Settings\jbfdncemokhjnhoiohfdjahheefaiaec %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Local Extension Settings\jbfdncemokhjnhoiohfdjahheefaiaec %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\jbfdncemokhjnhoiohfdjahheefaiaec %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\jbfdncemokhjnhoiohfdjahheefaiaec Registry: HKEY_LOCAL_MACHINE\Software\Wow6432Node\ConvertersNow HKEY_LOCAL_MACHINE\Software\ConvertersNow HKEY_LOCAL_MACHINE\Software\Google\Chrome\PreferenceMACs\Default\extensions.settings, value: jbfdncemokhjnhoiohfdjahheefaiaec HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\convertersnow.dl.tb.ask.com HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\DOMStorage\convertersnow.dl.myway.com HKEY_LOCAL_MACHINE\Software\[APPLICATION]\Microsoft\Windows\CurrentVersion\Uninstall..Uninstaller ConvertersNowTooltab Uninstall Internet Explorer
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Fix Call of Duty 4 crashes in Windows 10
Call of Duty is a fun and good game, a great time killer with a squad of friends, however sometimes the game crashes, and fun is interrupted. In this guide, we will address and solve this unpleasant issue.
  1. Scan game files

    inside launcher choose options and under them, choose scan and repair game files This process can take 5-30 minutes, as the game is 60GB large. This will look through all your game files and make sure they’re all valid and that none are corrupted, which may cause crashes. When it’s complete, you’ll get a notification that the game is now playable. Try again and see if your crashes continue.
  2. Update drivers

    Keeping drivers updated is crucial for the game to run smoothly, GPU drivers are possibly important. Go to your GPU manufacturer's website and get the latest drivers.
  3. Lower graphic settings

    Intensive graphic requirements can overload GPU and cause crashes, try lowering details in-game and see if this will fix the issue.
  4. Disable overlays

    If you’re using a program like Discordthat has an overlay, you’ll want to disable it as it may be causing the graphic error
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DuckDuckGo for better privacy
Many of us are taking the google search engine for granted and it is no true that it has crawled in almost every spore of our digital lives but if we wanted a little more privacy? Do we have options or we are destined to use google and send our information to this company. What if we really wanted that our searches are well safe, secure, and private? We could try other search engines like BING but since BING belongs to Microsoft we would exchange only one company for another without making any progress in the privacy battle. Enter DuckDuckGo. DuckDuckGo is a privacy-focused search engine that’s been online since 2008. Find websites, maps, videos, news, and more without tracking your searches and serving you targetted ads. It took DUckDuckGo as you can tell sometimes to gain ground and to be recognized but finally, it got the attention it deserves. Its big breakthrough happened in September of 2014 when Apple offered it as a default search engine in Safari and since it has gained more and more ground. It seems people care about their privacy after all. Since then DuckDuckGo has been gaining ground and all the major browsers have integrated it as an option for a default search engine. In this article, we will show you how to switch to DuckDuckGo and set it as your preferred search engine in all major browsers.
  1. Google Chrome

    Launch Chrome and click on the three dots in the upper right. Choose settings. Choose Search engine in the list on the left of the screen. Click on the drop-down box next to Search engine used in the address bar and choose DuckDuckGo.
  2. Mozilla Firefox

    Launch Firefox, click on the three lines hamburger menu icon in the top-right corner of the window. Click on Preferences. Click on Search in the menu to the left of the screen. Under Default Search Engine, click the drop-down box and choose DuckDuckGo.
  3. Microsoft Edge

    Click on the three dots menu button in the top-right corner of the window Then select Settings. Click on Privacy, Search and Services in the menu that appears on the left Scroll down to the Services menu and choose Address bar and search. Click the dropdown menu next to Search engine used in the address bar and choose DuckDuckGo.
  4. Apple Safari

    Click Safari in the menu bar at the top of the screen Then click Preferences. You can also use the Command+, shortcut to quickly bring up Safari’s Preferences. Click on the Search tab, then choose DuckDuckGo under the Search engine drop-down box.
  5. Opera

    Click on the Settings cog button in the sidebar on the left of the screen. Under Basic settings scroll down until you see Search engine and a drop-down box. Select DuckDuckGo from the list.
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Fix Update Standalone Installer 0x80096002
If you are using a Windows Update Standalone Installer to install Windows Updates in your Windows 10 computer but you suddenly encounter an error saying, “Installer encountered an error: 0x80096002, The certificate for the signer of the message is invalid or not found”, read on as this post will guide you on how you can fix it. This kind of error could be due to the vendor’s certificate that might have become invalid, compromised, or pulled. Aside from that, it is also possible that the update is not targeted at your OS version. You could get this error when you try to install an incompatible update or software on your computer. This error can also appear due to misconfigured system files or when you try to install BitLocker To Go Drive Encryption or BitLocker Drive Preparation Tool. To fix this error, you can try to run the standalone installer in Compatibility mode or enable the Windows Identity Foundation or run the Windows Update troubleshooter. Make sure to check if the error was resolved after every suggestion. It will help you learn what fixed the problem.

Option 1 – Try to run the installer in Compatibility mode

  • Look for the setup file.
  • Once you find it, right-click on it and select Properties from the context menu.
  • After that, go to the Compatibility tab and mark the checkbox for “Run this program in compatibility mode for:” and from the drop-down list, select the Windows OS version you want the installer to run on.
  • You also have to check the “Run as administrator” option.
  • Now click the Apply button and then click OK to save the changes made and check if it has resolved the issue or not.

Option 2 – Try to troubleshoot compatibility

This option is almost the same as the first one except it is an alternative way of fixing the error 0x80096002 in case the first one didn’t work. In this option, you will troubleshoot the compatibility issue.
  • Look for the setup file.
  • Then right-click on it and select the “Troubleshoot compatibility” from the context menu.
  • After that, click on the “Try recommended setting” option. Once the process is done, the error message should be gone.

Option 3 – Try to enable the Windows Identity Foundation

You might also want to enable the Windows Identity Foundation as some users reported that it helped in resolving the error for them. To do so, follow these steps:
  • In the Windows Start Search, type “Turn Windows features on or off” and click on the matching result.
  • This will open a list of Windows Features and from there, look for the Windows Identity Foundation.
  • Once you found it, click on its checkbox and click OK to enable it and save the changes made.
  • Now see if it has fixed the error or not. If not, you have to disable the feature.

Option 4 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error 0x80096002. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.
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Fix Microsoft Edge Error 0x80200070
As you know, any software needs sufficient CPU power when it downloads, updates and installs so if you encounter an error code 0x80200070 when you tried to install or update the Microsoft Edge browser on your Windows 10 computer, then read on as this post will guide you on how to fix it. This kind of error occurs when the Edge browser installation does not get enough CPU power to update or install and the only way to fix it is to kill programs that are consuming a lot of PC resources as well as stop or remove any unnecessary programs that are running in the background. This kind of error can also be encountered in the new Microsoft Edge Chromium. For more details, follow each one of the options provided below.

Option 1 – Try to kill applications that consume high resources

  • Tap the Ctrl + Shift + Esc keys to open the Task Manager.
  • Go to the Performance tab and sort by CPU usage.
  • Next, close a few additional programs that are consuming maximum CPU power.
  • After that, try to update or install Microsoft Edge again and check if the error is fixed. If not, try to restart your computer and then start the installation or update again.

Option 2 – Try to remove or stop unnecessary programs and services

If the applications or processes that are consuming a lot of CPU resources reappear even after you kill them or end their processes, then you can try the following suggestions to remove or stop these unnecessary programs and processes.
  • The first thing you can do is to stop the Service. If the program happens to be a service, then you have the option to disable the Windows Service. All you have to do is open the Services Manager and stop the service. How? Refer to these steps:
    • Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and tap Enter to open the Services Manager.
  • After that, identify which service is consuming a lot of power and then stop it temporarily.
  • The next thing you can do is to uninstall the problematic program. If the one that consumes a lot of resources is not a service but a program, then you can try to uninstall the program for the meantime until you’ve updated or installed the Edge browser. Once you’ve uninstalled the program, try to update or install Edge again.
  • You can also try booting your computer into Safe Mode and then update or install Microsoft Edge. This will make sure that all the unnecessary programs and services won’t consume a lot of CPU resources as well as memory.
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An Easy Guide to Resolving Internal Error 2324

Internal Error 2324 - What is it?

Internal Error 2324 occurs when you try to upgrade Firefox on your Windows 7 PC. The program fails to install and run successfully. The following error message is displayed:
‘The installer encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2324.’

Solution

Restoro box imageError Causes

This error may occur due to different reasons. These include:
  • Viral infection
  • Bad registry entries (cookies or traces of old version of Firefox program)
  • Other programs running on your PC during Firefox program installation
  • Installation was not performed from the Administrator account
To use the Firefox web browser successfully on your PC, you first need to resolve error 2324 on your system.

Further Information and Manual Repair

To repair error 2324, try the following methods:

Method 1 - Perform a Clean Reinstall.

This means to remove the Firefox program completely from your PC and then reinstall it. To do this, remove the Firefox installation folder saved in one of the locations by default: C:\Program Files\Mozilla Firefox C:\Program Files (x86)\Mozilla Firefox Now download the latest Firefox version on your PC and save the setup file on your computer. After that double click, the downloaded installation file and follow the steps illustrated in the wizard to install Firefox on your PC.

Method 2

Sometimes Firefox installation may fail because of the interference from other programs running on your PC. Therefore, it is advisable to close all programs running in the background when upgrading the Firefox program. You can also disable programs like Logitech QuickCam and Spybot Tea Timer.  These are some of the many programs that are notorious for interfering with Firefox updates.

Method 3 - Scan for viruses to resolve.

Viruses are malicious programs that often enter computers through files downloads from unreliable websites and phishing emails. These programs then hide in your PC and infect it. You may often experience problems during program installation if your PC is infected by viruses. To fix the issue and ensure smooth Firefox program installation on your system, simply run an antivirus. Antivirus scans and detects all viruses in a few minutes. Upon detection, remove them right away to ensure your PC is free from such malicious programs. Now try updating Firefox on your system again. If it is updated smoothly, then the error is resolved.

Method 4

The registry of your system stores all the activities performed on your PC. You may have uninstalled the old Firefox version from the Control Panel but the traces of the uninstalled program may still remain in the registry as bad entries. These bad entries may be causing error 2324 to pop up on your PC. To resolve, you need to remove these entries from the registry. For quick removal, download Restoro. It is a user-friendly PC Fixer with a registry cleaner that scans and removes all obsolete files stored in the registry such as incorrect registry keys, bad entries, cookies, and junk files. Click here to download Restoro.
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Fix 0xc00d36cb error in Windows 10
0xc00d36cb error shows up when you are trying to play a video or movie using the default player in Windows. This error can occur due to a glitch in the media player or corrupted system files. in this guide, we will show you how to tackle this issue and fix it.
  1. Run the video playback troubleshooter

    • Click on Start and select Settings.
    • Go to Update and Security.
    • Scroll down and open the Troubleshoot tab.
    • Scroll down and select the Video Playback option.
    • Click the Run the Troubleshooter button.
    • The troubleshooter will perform an initial scan and offer a few options.
    • Select Continue with this troubleshooter.
    • The troubleshooter will scan the system again for driver and codec issues.
    • Follow on-screen instructions and apply recommended fixes.
  2. Reset the Movies and TV app

    • Click on Start and select Settings.
    • Go to Apps and open the Apps and features tab.
    • Scroll down to Movies and TV.
    • Select Movies and TV.
    • Click Advanced options.
    • Scroll down and click on the Reset button.
  3. Create a new user account

    • Click on Start and select Settings.
    • Open Accounts.
    • Open the Family & other users tab.
    • Scroll down to Other users and click the Add someone else to this PC button.
    • In the Microsoft account window, type your email address.
    • If you don’t want to enter an email address and establish a local account, click on I don’t have this person’s sign-in information option instead.
    • Next, select Add a user without a Microsoft account (for a local account).
      • Else, enter your Microsoft account login details.
    • Enter a user name and password for your new account. Also, select a security question and add an answer to it.
    • Once the new profile is ready, log out of your current account.
  4. Check for permission issues

    • Right-click on the problematic file and select Properties.
    • Open the Security tab.
    • Click the Advanced button.
    • In the Advanced Security Setting window, click the Change link.
    • In the Select User or Group window, enter Everyone in the text box.
    • Click the Check Names button.
    • Click OK and Apply to save the changes.
    • Close all the Properties windows.
    • Try playing the file or modifying the properties and check for any improvements.
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Fix Windows Update error code 0x80d02002
A lot of users have experienced various issues either in installing a Feature or a Windows Update. One of these errors is the one with the error code 0x80d02002. If you are one of the users who is facing this problem right now, then the working solutions given in this post will surely help. The Windows Update error code 0x80d02002 indicates that Windows 10 fails to upgrade or install as there is some issue with the files that have been downloaded and Windows encounters an error in installing them. Thus, the best thing you can do in such a case is to start the installation from scratch but before you do that, here are some suggestions that might help.

Option 1 – Try to rename the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.
  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net stop bits rename c:windowsSoftwareDistribution SoftwareDistribution.bak
  • After entering these commands, it will stop the Windows Update Service, the Background Intelligent Transfer Service, and rename the SoftwareDistribution folder.
  • Next, got to the C:\Windows\SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauserv net start bits
Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Option 2 – Try to reset the Catroot2 folder

You can also try resetting the catroort2 folder as it is known to fix tons of Windows Update issues including the Windows Update error code 0x80d02002. Both the Catroot and catroot2 are Windows operating system folders that are required for the Windows update process.  So when you run the Windows Update, the catroort2 folders stores the signatures of the Windows Update package and helps it in the installation. It makes use of the “%windir%System32catroot2edb.log” file in the updating process. Afterward, the updates are stored in the SoftwareDistribution folder which is used then by the Automatic Updates in order to execute the updating process. Keep in mind that you must not rename or delete the Catroot folder. Although the Catroot2 folder is recreated automatically by Windows, the Catroot folder isn’t.

Option 3 – Try running the DISM tool to fix the broken Windows Update client

The Windows update/upgrade error 0x80d02002 might be caused by some issues in the Windows Update client so you need to run the DISM tool to repair it. Note that you have to use another computer or another Windows from a shared network to fix it.

Option 4 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update error 0x80d02002. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

Option 5 – Try to run Microsoft’s troubleshooter online

You also have the option to run Microsoft’s online troubleshooter which could help you fix Windows Update errors.
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Fix Error 0x8004230F when creating Restore
Creating a System Restore point is definitely a must especially when you are about to make some changes to your computer. This will help make sure that the system settings and files can go back to an earlier point, should something go wrong, without affecting any personal files. However, there are cases when creating a System Restore Point does not go smoothly and you encounter an error that says, “The shadow copy provider had an unexpected error while trying to process the specified operation ( ox8004230F )”. Aside from creating System Restore Point, you can also encounter this error when you create a system image or backup. According to reports, this error pops up when the required services are not running or not properly responding. And to fix it, there are several recommendations that will be provided in this post to fix the Error 0x8004230F when creating System Restore point in Windows 10. You can try to check the Volume Shadow Copy Services status or run the VSSADMIN tool. You could also check the status of the Microsoft Software Shadow Copy Provider Service or create System Restore Point in a Clean Boot State. For more details, refer to the provided options below.

Option 1 – Try checking the status of the Volume Shadow Copy Service

  • Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • From the list of services, look for the Volume Shadow Copy service and double-click on it.
  • After that, this will open the Properties where you have to make sure that the Startup type is set to Automatic (Delayed Start) and then click on the Start button underneath it.
  • Once done, click on Apply and then OK to save the changes made.
  • Now try creating a System Restore Point again and see if the error is already fixed or not.

Option 2 – Try to run the VSSADMIN tool

In case you don’t know, the shadow copy provider is sensitive and some other backup, disk cloning, etc. can make it malfunction. To fix this, you can run the VSSADMIN tool by following these steps:
  • Tap the Win + R keys to open the Run dialog box and type “cmd” and hit Enter to open Command Prompt.
  • Next, execute this command to check if you have other third party VSS admin providers: vssadmin list providers
  • After that, if it finds any, you need to disable them but if it does not find anything, then proceed.

Option 3 – Try to check the Microsoft Software Shadow Copy Provider Service status

  • Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • From the list of services, look for the Microsoft Software Shadow Copy Provider Service and double click on it.
  • After that, this will open the Properties where you have to make sure that the Startup type is set to Automatic (Delayed Start).
  • Once done, click Apply and OK to save the changes and then try creating System Restore Point again.

Option 4 – Troubleshot the problem in a Clean Boot State

It is possible that some third-party program installed in your computer might be the one that’s causing the ox8004230F when you try to create a System Restore point. Thus, you can try to boot your computer in a Clean Boot State and then try to perform the task again.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And to configure Windows to use the usual startup, just simply undo the changes.)
  • Once your computer has restarted try to create a System Restore Point again and if it now works, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
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