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Videos folder missing from File Explorer

As you know, the Videos folder can be found under “This PC” by default on your Windows 10 computer. However, as per the reports of some users, there are a few occasions where it somehow gets replaced by the Documents folder. In other words, the Videos folders are replaced by a duplicated copy of the Documents folder. Out of the two Documents folder, one Document folder will contain all the usual files and subfolders while the second one is empty. Although when you click the Documents icon on your Desktop (if you have a shortcut), it will still take you to the right Documents folder.

To fix this particular issue and get the Videos folder back in the File Explorer, here are some potential fixes that should help.

Option 1 – Run System Restore

The first thing you can try to do to resolve the problem is to run System Restore. This can help you go back to the previous state of your computer before the issue with the Videos and Documents folder.

  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 2 – Try to restore Defaults

The next thing you can do is to restore Defaults. How? Refer to these steps:

  • Open File Explorer and then right-click on any of the two Documents folders.
  • After that, select the Properties option from the context menu and switch to the Location tab and click on Find target.
  • Next, copy the address and paste it in the field above the “Find target” option, and then click the “Restore Default” button.

Option 3 – Try to change the Registry Path

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “Regedit” in the field and tap Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders
  • After that, edit the path for {35286A68-3C57-41A1-BBB1-0EAE73d76C95} under the “User Shell Folders” key to match the path shown for My Videos: %USERPROFILE%Videos.
  • Once you’re done, open the folder under “This PC” that has the Documents icon and tap Shift + right-click in the folder background, and then select the “Open PowerShell window here” option to fix the naming of the Documents folder. The path should read: “C:users<UserName>Documents.
  • Next, execute this command: ri desktop.ini –force
  • The command you entered will delete the files and folders and so when added for Documents, it will get rid of the empty Documents folder.
  • Now all you that’s left to do is to find where the target location is going to be for both folders and check if anyone foes to the user name location.
  • Then delete the one which goes to the incorrect location.

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Option 1 – Clear up temporary or junk files

The error could be caused by some temporary or junk files in your computer and so you need to clear them up to fix the problem. You can achieve that using the Storage Sense feature.
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Option 2 – Try running the Windows Update troubleshooter

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Option 3 – Try to reset the Windows Update components

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Option 1 – Run the Restore Health command in a Clean Boot State

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Option 2 – Try to reset the Windows Update components

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Option 2 – Fix dependency via the Registry Editor

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Common symptoms include:

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  • Inability to complete the Windows 10 Update process

If you are experiencing the Error Code 0x8007041d on your machine, there are several methods that you can use to attempt to resolve the problem. Several of the steps that are most successful for the resolution of this error require familiarity with registry and antivirus tools, so if you are unsure of your ability to complete these steps on your own, contact a qualified computer repair technician to assist you.

Solution

Restoro box imageError Causes

In most cases, Error Code 0x8007041d arises when there is a conflict between multiple antivirus or malware tools on the computer, if there is an issue in the Windows registry, or if your Windows Defender software is out of date. During the Windows Update process, the system checks to ensure that there are not any factors that are present that could introduce viruses to the system, so if there are any indicators that could present issues to the software, Error Code 0x8007041d will often arise.

Further Information and Manual Repair

For users who experience Error Code 0x8007041d, there are several steps that can be taken to resolve the issue. If the following methods are not successful for you or if you are unsure of your ability to undertake them on your own, contact a qualified Windows 10 computer technician.

Here are the best ways to attempt to fix Error Code 0x8007041d on your computer:

Method 1:  Remove Additional Security Software Apart from Windows Defender

In some cases, having multiple versions of malware or antivirus software installed on your computer can cause the Windows system to create conflicts between them, which can interfere with your ability to update. During the update process, the system may attempt to determine if there is any malware present, and having multiple kinds of antivirus software present on the same machine may return mixed results.

If you currently are running antivirus software that is separate from Windows Defender, consider removing it from your computer prior to running the update software. This may allow you to successfully complete your update process without conflict. Additional software can be reinstalled after the update is complete, but make sure to keep both sets of software up to date in order to lessen the chances of encountering this error code again during future updates.

Method 2:  Update Your Windows Defender Software

If you currently have Windows Defender as your primary antivirus software, check to see whether it is fully up to date. Out of date antivirus software can cause conflicts with the Windows Update process since the update to Windows 10 will not be able to be completed unless the system is free from viruses or malware.

If you are unsure of whether or not your Windows Defender is up to date, open it and run the process to check for updates, then re-attempt to run Windows Update. In some cases, you may want to restart your computer before running the Windows 10 Update process a second time.

Method 3:  Run the Registry Repair Tool

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Solution

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Further Information and Manual Repair

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