Videos folder missing from File Explorer

When you receive Error 0x800704C8 when trying to move a file inside Windows 10 operation is stopped and it can not continue leaving you with the file in its original location without a copy. Several issues can be the cause of this type of behavior and error and after some digging and analyzing we are bringing you various solutions for this error and how to fix it.

Ownership issues

It turns out that not having ownership of fie can cause this error and prevent you from copying it. For some reason, Windows can assume that file is owned or used by another application or process and thus prevents you from making a copy since you do not have ownership of it. Resolving this particular issue will require you to install a third-party application that is tailored for this kind of task. After some talk and research, we found out that there is a freeware application that can solve this issue quite fastly. Unlocker is the name and the download link is here. Once downloaded, install it and run it. Once inside the application browse to the location where you need to change the ownership, click on it to select it, and click OK. Use the No Action drop drown menu to select Move, then click OK

Antivirus Issue

As with other file and application issues, this error could also be a product of antivirus marking it inaccessible to Windows and thus preventing copy or move operation on it. note: Do not turn off Windows defender since it was proven that it is not the cause of this kind of error, so if you are using only Windows defender you can skip this solution. How temporary turning off each security suite is different and it depends on the application itself we can not cover in detail the procedure here. Go to your security suite manufacturer's website and get information there or if you want, go directly to applications and features inside Windows and uninstall the software.

Visual Studio issue

• If the file you are trying to move is part of a Visual Studio project then the issue can be linked directly to Visual Studio itself, luckily the solution is quite easy. All you have to do it to exit Visual Studio and then run it with administrator privileges.
• In order to run Visual Studio with elevated privileges locate its executable file and right-click on it.
• Choose properties and go to the compatibility tab
• Inside compatibility tab check box that says run this program as an administrator

Corrupted system files

If the previous solutions have not provided you with results then you have system file corruption that needs to be fixed. Move from one solution to another as presented below:

1. Run SFC scan

   SFC scan is a built-in Windows tool for solving corrupted system file issues, it is fully automated and does not require from the user any kind of knowledge or information. To run it and scan the system do the following: Press ⊞ WINDOWS + X to open the secret menu Left-click on the command prompt (admin) In command prompt type SFC /SCANNOW and press ENTER Wait for the process to finish, do not interrupt it and once it is done, restart your computer

2. Run DISM scan

   DISM scan is similar to SFC scan but it tackles different types of system file corruption and it is recommended to run it also after SFC has been completed. Please note that for DISM scan to be successful you will need a stable internet connection since DISM will replace corrupted files with new ones downloaded from Microsoft. To run it do the following: Press ⊞ WINDOWS + X to open the secret menu Left-click on the command prompt (admin) inside command prompt type: exe /online /cleanup-image /scanhealth followed by ENTER, then type: Dism.exe /online /cleanup-image /restorehealth also followed with ENTER. Leave scan to finish and reboot your PC

One of the great remote assistance software that helps you remotely access and control computers is TeamViewer. However, despite how efficient it is, there are still times when it throws up some errors and one of them is when TeamViewer is not able to connect and throws an error that says, “No connection to partner, Partner did not connect to router, Error Code WaitforConnectFailed”. This kind of error in TeamViewer mostly occurs when the Partner computer is not connected to a network. On the other hand, it could also occur when they are connected to a network so there are various causes for this issue. It could also be that the installation of the program itself was at fault or there is an incompatibility between the TeamViewer versions installed on both the computers and so on. Although there are several causes for this error, the potential fixes are still the same. You can try to restart the network or allow Full Access Control to TeamViewer or flush the DNS cache. For more information, refer to the following options but before you proceed, make sure that both your Windows 10 computer and TeamViewer program are updated to their latest stable versions.

Option 1 – Reboot your router

The first thing you can try to do to fix the error is to simply restart your router. All you need to do is reboot the router from its Admin panel or you can also turn it off manually and turn it back on after a couple of seconds so that it can completely reboot. Once you’re done, try accessing your server again and see if the error is now fixed.

Option 2 – Allow Full Access Control to TeamViewer

• First, open TeamViewer, and then from the Menu bar, click on Extras.
• After that, click on Options and select Advanced from the left side navigation panel.
• Next, click on the “Show advanced options” button located on the right-hand side.
• Then select Full Access from the drop-down menu of the Access Control option under the “Advanced settings for connection to this computer section”.
• Now click OK and check if the error is now fixed or not.

Option 3 – Try to flush the DNS configuration

You could also try to flush the DNS configuration in your computer to fix the error. How? Refer to these steps:

• Tap the Win + X key combination and click on the Command Prompt (Admin) option or you could also search “cmd” in the Cortana search box and right-click on Command Prompt from the search results and select the “Run as administrator” option.
• After opening Command Prompt with admin privileges, enter each one of the commands given below sequentially in order to flush the DNS cache.
  • ipconfig/release
  • ipconfig/renew
  • ipconfig/flushdns
• Now type the exit command to close Command Prompt and then restart your computer and see if the problem is fixed.

On the other hand, you could also try to reset Winsock as well as the TCP/IP.

Option 4 – Run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
• Restart your computer.

Option 5 – Try to perform Network Reset

You might perform a Network Reset to resolve the problem if none of the four given options worked. This will reset the entire network configuration including your IP address. To perform Network Reset, follow these steps:

• Tap the Win + I keys to open Settings.
• From there, go to the Network and Internet section.
• Next, scroll down and look for “Network Reset” under the status pane.
• After that, click on Network Reset and then on Reset now to start resetting the network configuration. Once done, check if it is able to fix the error or not.

If you’ve tried resetting your Windows 10 computer using the Reset This PC option in order to restore your computer’s factory settings and the process suddenly fails for some reason and you got an error message instead stating, “There was a problem resetting your PC, No changes were made on your Windows 10 computer”, then this post might help you resolve the problem. Carefully follow each one of the options given below to resolve the “There was a problem resetting your PC error on Windows 10.

Option 1 – Try renaming the System and Software hive

• If you’re still able to boot to the desktop of your Windows 10 PC, open an elevated Command Prompt from the WinX menu.
• Now use the CD command and change the directory to Windows\System32\config folder. Simply type in the following command and hit Enter:

cd %windir%system32config

• After that, you have to rename the System and Software registry hives to “System.001” and “Software.001”, respectively. To do that, just type each one of the following commands and hit Enter after you type each of them.
  • ren system system.001
  • ren software software.001

On the other hand, if your Windows 10 PC isn’t able to boot to the desktop, you can just access Command Prompt from the Advanced Startup options or you can also boot into Sage Mode and open Command Prompt from there and then run the given commands above. Note: If you only want to use the Refresh your PC option, you must only rename System hive and not Software hive. On the other hand, if the Software hive is really corrupted, you might not be able to use the Refresh your PC option in such a case. Thus, you really need to rename the Software hive as well. Once you’ve renamed the Software hive, you won’t be able to use the Refresh your PC option but only the Reset your PC option.

• Type “exit” to close the Command Prompt and then restart your PC and try resetting your PC again.

Option 2 – Try to disable and re-enable the Windows Recovery Environment

If the first option didn’t help, you can try disabling the Windows Recovery Environment and then enable it back again. To configure a Windows Recovery Environment or Windows RE boot image and recovery options, you have to use the REAgentC.exe tool.

• Tap the Win + S key and type “REAgentC.exe” to open the REAgentC.exe tool.
• After that, type the following command and hit Enter to disable the Windows RE:

reagentc /disable

• After disabling the Windows RE, you need to enable it back by typing the following command:

reagentc /enable

Option 3 – Try to boot the USB recovery drive

If the two previous options failed, you need to try another workaround which is to boot to the USB recovery drive > Troubleshoot > Recover from a drive. From there, follow the on-screen instructions and you should be good to go.

As you know, Windows 10 is created with the goal of developing an operating system that caters to users’ needs and enhances productivity. That’s why modern computers that are running the Windows 10 OS have the capabilities to project their screen to an external display wirelessly. That said, Microsoft has a dedicated and pre-installed app called Connect which helps another device to project their screen on the computer. However, this feature is kind of delicate and won’t work unless it’s properly configured. So if some configuration does not work out well, it will throw an error message that says

“Something went wrong with the projection”.

This kind of error is caused by some issues with the Display driver, hardware, corrupted or damaged system files, and so on. And to fix it, there are several methods you can check out. You can try to update, roll back or reinstall the Display drivers. You could also run the Network Adapter troubleshooter or the Video Playback troubleshooter as well as run System Restore to undo any recent changes that might have triggered the error or reset your Windows 10 computer without deleting any files. For more details, refer to each one of the options provided below.

Option 1 – Try to update or rollback the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in MSC into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: If updating the Graphics driver didn’t fix the problem, you can also try to roll back to its previous version and see if that helps or you could also try to roll back, update or reinstall the Network Adapter drivers.

Option 2 – Try to run the Network Adapter troubleshooter

To run the Network Troubleshooter, refer to these steps:

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
• Restart your computer.

Option 3 – Try to run the Video Playback troubleshooter

If the Network Adapter troubleshooter didn’t work in fixing the problem, you can try to run the Video Playback troubleshooter instead. To run it, simply go to Settings > Update & security > Troubleshoot. From there, scroll down until you see the Video Playback option and then click on the “Run the troubleshooter” button to get started. This troubleshooter will detect and automatically fix any problems related to video playback so it should help fix the error.

Option 4 – Try performing a System Restore

You might also want to perform a System Restore that might help you in fixing the error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 5 – Reset your computer

• Tap the Win key or click on the Start button located in the Taskbar.
• Then click on the Power button at the bottom right portion of the screen.
• Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.

Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.

In case you don’t know, the Windows Script Host provides capabilities such as batch files but it also includes many other features like it can be used by a user manual as well as created by the operating system to automate the flow of operations in the system. However, there are a lot of errors that could take place in such a process. One of them is the following error:

“Script: <PATH of the VBS Script> Line: x Char: x Error: The description of the error. Code: xxxxxxxx Source: (Source of the error)”

At the time of writing, it isn’t clear yet what the root cause of the error really is but there are several potential fixes you can check out to fix it. You can try to run the System File Checker or set the default value for the .vbs key, or troubleshoot the problem in a Clean Boot State. You could also try to repair Install Windows 10 or scan your computer for malware. For more detailed instructions refer to the following options.

Option 1 – Try to run a System File Checker scan

• In the Windows Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
• After opening Command Prompt with admin privileges, type the “sfc /scannow” and tap Enter to execute it.
• Once the scan is finished, restart your computer and see if the Windows Script Host error.

Option 2 – Try setting the default value for the .vbs key

• Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and tap Enter to open the Registry Editor.
• Next, navigate to this registry path: ComputerHKEY_CLASSES_ROOT.vbs
• From there, double click on the default string and change its Value data to “VBSFile”.
• Exit the Registry Editor and restart your computer for the changes to take effect.

Option 3 – Try troubleshooting the problem in a Clean Boot State

Setting your computer in a Clean Boot State can help you diagnose and later troubleshoot the problems in your computer. During this state, the system will start with a minimal number of drivers and startup programs that help in isolating the problem with the interfering software. To put your computer in a Clean Boot State, follow the given steps below.

• Log onto your computer as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 4 – Try to repair install Windows 10

• First, you have to click this link and then click the Download Tool Now button.
• Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
• Now select the ISO file option in step 5.
• After that, you should now have an ISO file.
• Next, go to the location where you’ve downloaded the ISO file.
• Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
• Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings”.

Option 5 – Try scanning your computer using Windows Defender

It is possible that your computer is infected with malware which could be why you’re getting the Windows Host Script error. Thus, you need to scan your computer using Windows Defender.

• Tap the Win + I keys to open Update & Security.
• Then click on the Windows Security option and open Windows Defender Security Center.
• Next, click on Virus & threat protection > Run a new advanced scan.
• Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.

Toolbar.Dll is one of the most destructive software you will encounter on your Personal Computer. For every report out there you read about threats to your Windows PC, a significant number speak about Toolbar.Dll. Technically, this is non-essential to the functioning of your computer yet poses great dangers to your computer's security. It can cause massive destruction if not properly resolved.

Solution

Error Causes

As suggested below, the sources of Toolbar.Dll are many and broad: a) Misconfigured System: Nothing causes this malfunction on your own Computer a lot more than having a misconfigured system. You ought to anticipate this malfunction and repair the situation before it gets worse. Especially if you have Toolbar.Dll files on your computer. More often than not the situation can only get worse. b) Broken Windows OS File: the 2nd trigger of Toolbar.Dll, and that is linked to the primary aforementioned one, is a broken Windows OS file. Fix it as soon as you realize its existence. c) Installation Issues: If you poorly install Windows on your PC, you generate a loophole by which Toolbar.Dll malfunction might appear. You essentially provide a massive possibility to the Toolbar.dll error to affect your Computer, if you neglect to finish an install or uninstall procedure. d) Removing Programs and Hardware Incorrectly: When you decide to remove programs and hardware, you need to exercise caution. Should you be rash with this specific procedure, you raise the odds of striking the Toolbar.Dll malfunction on your Personal Computer. e) Incorrect Shut-Down: unless you want to strike this malfunction, ensure that you shut down your Computer procedurally. Regardless of what hurry you might be in, always power down your computer correctly.

Further Information and Manual Repair

In the event you strike the Toolbar.Dll malfunction on your Personal Computer, you shouldn't get frightened. But, prior to starting considering of ways that to fix this malfunction, you should look for the signs, to be able to recognize it. The malfunction exists in your Computer in circumstances where software programs can't load properly. The situation might be repaired in numerous methods, as revealed below:

• Switch on your computer, and log in as the superuser/admin. Next, select All Programs, subsequently go to Accessories. Under Accessories, choose System Tools. Click on System Restore from the menu.
• A fresh window will appear. In the new window, find the choice designated "Restore My Pc To An Earlier Time", before you click next.
• Search for the newest System Restore update from "On This List, Click a Restore Point" before you click Next once more.
• Pick Next when a verification window appears on the screen. After the complete procedure is done, reboot the pc and the Toolbar.Dll malfunction will soon be no further.

Each of the measures suggested previously, are for advanced pc users. You must obtain the very best software on the web to eliminate this malfunction, in case you are a non-techie. Alternately, contact a tech to help fixing the problem.

As you know, each time you log out of your Windows 10 computer, it will take you to the login screen where you can switch users or log back in. But there are instances where Windows 10 remains stuck on the signing out screen, along with a blue spinning circle and all you can see is the process of your computer signing out, however, it does not progress and only gets stuck there. Thus, in this post, you will be guided on how you can resolve such an issue on your Windows 10 computer. So if you are one of the users who experience the same problem, there are several fixes you can check out if your computer is stuck on the signing out screen with a blue spinning circle. You can try to force shutdown your computer or troubleshoot the problem in a Clean Boot State. You could also try to check the status of the User Profile Service or repair User Profile, as well as run System Restore. For more details, refer to each one of the suggestions provided below. But before you troubleshoot the problem, make sure that you are logged in to your computer as an administrator.

Option 1 – Try to force shutdown your computer

The first thing you can do is to force reboot your computer as this simple fix could help in fixing the problem. This option is quite simple, just make sure that before you do it, you have to save all your work.

• First, turn on your computer and press and hold the power button for at least 30 seconds. You might notice the screen flashing or making any changes, just ignore it.
• After that, plug out and plug in your computer and automatically turn it on.
• Once done, check if the issue is now fixed or not.

Option 2 – Put your computer in a Clean Boot State

It is possible that some third-party application is causing your computer to get stuck in the signing out screen. So you can try putting your computer in a Clean Boot State and see if it fixes the problem.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Once your computer is in a Clean Boot State, you should now be able to sign out or sign in without any problem.

Option 3 – Try checking the status of the User Profile Service

If forcing your computer to shut down or putting your computer in a Clean Boot State didn’t fix the problem, you can try to check the status of the User Profile Service since it is the one responsible for loading and unloading user profiles. Thus, if this service is disabled or stopped, you will no longer be able to sign out or sign in successfully.

• Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Services Manager.
• From there, look for the User Profile Service and make sure that its Startup Type is set to Automatic and that its status is “Started”.
• Once done, exit the Services Manager and see if the issue is resolved.

Option 4 – Try to repair your corrupted profile via Registry

In this second option, you can try to repair the corrupted profile using the Registry but before you proceed, make sure to create a System Restore Point and then follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “regedit” in the field and hit Enter or click OK to open the Registry Editor.
• Next, go to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionProfileList
• Once you’ve opened the registry key, you should see a list of all the user profiles on your computer. Now click on each S-1-5 folder and look for the “ProfileImagePath” entry and double click on it to check which user account it is related to. You will see a path like “CUsersACK” where “ACK” is the username.
• You should know which of the user account is corrupted. Just look for a key named “RefCount” and change its Value data to “0” and click OK. And if it isn’t available, simply right-click on the right pane and create it.
• After that, double click on the key named “State” and make sure that the Value data is “0” and click OK.
• Exit the Registry Editor and restart your computer to apply the changes made and then check if it fixed the problem or not.

Option 5 – Run System Restore

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

The latest steam beta update has introduced code that will prevent downloading and installing previous game versions via the steam client. For many people that are playing online games, this is not such a big deal since they always must have the latest version in order to play their games but for other ones, this has arrived as a bit of a problem. Many people preferred older game versions since often updates can change certain mechanics inside the game making it different as an experience or introduce some elements that not everyone likes. So far, people could use the steamDB site to find depo of the game versions you would like to play and download it but if this beta code goes live that will not be an option anymore. Now, playing old games without updates could also be used for nostalgic reasons and these people have also been cut off with this update. It is important to point that update is still in beta client only but users have already started to voice their opinions asking Valve not to place it live. In the end, it will all depend on Valve’s decision will they listen to their customers or decide to push updates on live service.

Error Code 0xc0000005 - What is it?

Error Code 0xc0000005 can be a frustrating error that occurs when you attempt to use programs within Windows 10. While it is most often associated with Windows 10, this particular error has also made an appearance in previous versions of the Windows operating system. In each case, the error works in the same ways and is generally caused by the same things.

Common symptoms include:

• Inability to run programs as designed
• Inability to start programs

While it can be hard to have to deal with an error like Error Code 0xc0000005 on your Windows machine, there are at least three different strategies that you can use to attempt to resolve the problem at hand. If you do not feel like you have the skill or ability to complete these steps on your own, get in touch with a professional who is familiar with the Windows 10 operating system that can assist you. Please note, if this error code is not rectified, you could be exposing your computer to other error messages such as error code 0xC1900101 -0x20017.

Solution

Error Causes

The most common causes of Error Code 0xc0000005 on Windows 10 machines include interference with other programs that are running on the computer, such as antivirus programs, problems encountered within the registry entries made on the operating system, or faulty drivers that cause bad interactions between the system and the program in question.

Fortunately, there are several methods that can be used to resolve these specific issues.

Further Information and Manual Repair

There are three main ways that you can try to resolve Error Code 0xc0000005 on your Windows machine. Depending on your degree of technical ability and confidence, it may be easy to moderately difficult to follow these steps, so if you feel like you are not able to complete the methods below on your own, be sure to get in touch with a qualified computer repair technician to aid you in the process.

Here are the best ways to resolve Error Code 0xc0000005 on your Windows machine:

Method One:  Disable Any Anti-Virus Processes

In some cases, an antivirus program can cause interference with your programs. If you believe that this is the primary culprit of your issue, try temporarily disabling the software that you are running to see if you are then able to use the program that experienced the error correctly.

Always be sure to keep on other security software, such as Windows Defender, while you disable your antivirus programs, ensuring that your computer is still protected from malicious software. In general, this is usually the best security tool that you can run on your computer, without interfering with other programs.

Method Two:  Run a Registry Cleaner

In some cases, the error code can appear when a registry entry is either seen to be missing or faulty by the system. If you believe this is the primary cause of your problem, use a trusted registry cleaning software to scan the files and attempt to automatically fix the problem.

Always be sure to check out the provider of the registry cleaning tool that you use, as not every tool that you can download from the Internet is safe. When possible, always try to use registry tools that are directly available from the Microsoft website, rather than ones that you do a simple search for online.

Once the registry scan is complete, take the time to reboot your computer to ensure that every change that has been made can be recognized and applied by your operating system and devices.

Method Three:  Check Your Drivers

If your drivers aren’t communicating properly with your hardware, it can cause the error code to appear. To fix this, open up your device manager software and choose to update your driver software. You can run an automatic search for updates to your drivers to make things easier.

When the driver updates have been downloaded and installed, make sure that you take the time to reboot your computer, which can allow your computer to apply and recognize any changes that have been made.

Method Four: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

Error Code 0x800ccc13– What is it?

0x800ccc13 is an error message related to sending email using Outlook. Many people are receiving this error after making an upgrade from Windows 7 or Windows 8.1 to Windows 10. The error message appears when you try to send an email message with the use of a POP3 account or an IMAP account in an Outlook profile that has an Exchange Server 2010 mailbox configured. A common complaint would be: Since upgrading to Windows 10 I cannot send email from Outlook 2013. Mail stays in the Outbox, and I get: Error 0x800CCC13. Cannot connect to the network.

Symptoms

This problem may arise under the following situations:

• You are using Microsoft Office Outlook in online mode to connect to a Microsoft Exchange Server 2010 mailbox
• When you add an additional POP3 or IMAP account in the same Microsoft Outlook profile
• You are sending an attachment through email.
• You try sending an email by selecting POP3 or IMAP account as the sender

During these circumstances, the email message stays in the Outbox and you receive the following error message: Task '<the POP3 account or the IMAP account> - Sending' reported error (0x800CCC13): 'Unable to connect to the network. Check your network connection or modem.'

Solution

Error Causes

Error Code 0x800ccc13 occurs because the system files in Windows 10 during the upgrade became corrupted and most likely caused authentication issues. It can happen with any version of Outlook. Damaged data files will also cause error code 0x800ccc13 to manifest. Overall, the corruption of the Microsoft Windows System could be a result of an installation partially done (or an incomplete one), deletion of any application or hardware erroneously, and or malware or adware infestation.

Further Information and Manual Repair

Method 1:

Use the Windows System File Checker to repair corrupted files Verify that your SMTP, username, and password settings are correct. Now, in order to correct missing or corrupt Windows System files, try the following solution by running a command. This is known as the System File Checker. Follow the steps below to invoke the program using a command prompt command:

1. At first, you need to open the command prompt. To do so, right-click the Windows button in the bottom left of the screen, and select Command Prompt (Admin).
2. Now, enter the following command

sfc/scannow

When it is done, a message will confirm that Windows found some corrupt or missing files and it has successfully repaired those. Check the Outlook and see if your emails are sending. If the problem persists, don’t worry there is another way to solve this. Users have found another command helpful is using the NetShell utility from the command prompt, which is similar to the above solution.

1. Open the Command prompt by Right-clicking the Windows button in the bottom left of the screen and select Command Prompt (Admin).
2. Enter the following command

netshwinsosk reset

This helpful command will reset the network adapter to its default settings. Hope this will solve your problem. If not, you may want to try the Method 2 listed below.

Method 2:

For this method, you need to consider the following things:

• Are you using POP3, IMAP, or Exchange server for your email account?
• How many email accounts have you configured in your Outlook?
• Is there an undelivered email stuck in your Outbox?
• If you are trying to send an attachment, what is the size of the attachment?

Try the following:

1. Move or delete any undelivered email that is stuck in the Outbox folder, and then try sending an email and verify the result
2. Start Outlook in Safe Mode by following the instructions below

Hold down Windows key + R. Copy this command Outlook /safe Note, there is a space between Outlook and / Paste it in the open box and press Enter If Outlook in Safe Mode works, disable the add-ins by following the steps below and determine if the problem is caused by add-ins.

• Click File menu, click Options, Add-ins, Go button beside Manage Com-in Add.
• If there are add-ins listed, clear the checkbox.
• Close Microsoft Office and restart it.
• Disable the add-ins one at a time. Now, restart Outlook and repeat the procedure once more. If the problem appears again, it will help you find which add-in is causing the problem.

3. Start the computer using the clean boot. Now, try to send an email and see the result.
4. If the problem still lingers, create a new profile and configure the email account.

If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.