Logo

Toggle to turn Bluetooth On or Off is missing

Support for Bluetooth hardware has always been included in the Windows 10 operating system for a long time now. And it just keeps getting better especially now with the support for the latest version of Bluetooth 5.0 LE. However, there are still times when Bluetooth experiences a couple of issues one of which is users were not able to turn on or off Bluetooth on their Windows 10 Pc since the option to turn Bluetooth off or on is missing in the Windows 10 settings app and even in the Action Center. So if you are one of the users who experience the same problem, read on as this post will guide you in resolving the issue.

To resolve this Bluetooth issue, here are some suggestions that could help:

Option 1 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the Bluetooth Troubleshooter.

  • Open the Windows 10 Settings.
  • Then go to Update & Security > Troubleshoot.
  • You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
  • Now follow the next screen options.

Option 2 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble removing the Bluetooth devices and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.

  • Tap the Win + X keys to open the Device Manager.
  • Next, look for the Bluetooth device and right-click on it.
  • Select the option “Update driver”.
  • After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.

Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it. And if you want to reinstall the Bluetooth driver, just select the “Uninstall driver” option and follow the next on-screen instructions that follow.

Option 3 – Configure the Bluetooth Services

If the first two options didn’t work, the next thing you can do is configure Bluetooth Services. How? Simply follow these steps:

  • Tap the Win + R key combination to open the Run dialog box.
  • After that, type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • You will then see a list of services and from there, look for the following services and make sure that their default values are set as follows:
    • Bluetooth Handsfree Service – Manual (Triggered)
    • Bluetooth Audio Gateway Service – Manual (Triggered)
    • Bluetooth Support Service – Manual (Triggered)
    • Bluetooth User Support Service – Manual (Triggered)
  • Now click on the Start button to start all the aforementioned services and then check if you can now see the option to turn Bluetooth on or on.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

How to remove BIOS password
BIOS is software that is running in a chip located on your motherboard, you can enter BIOS usually by hitting DEL once the computer is turned ON but this sometimes varies and it depends solely on the motherboard manufacturer. Inside BIOS you can configure your computer components and set up some other important things including passwords for BIOS itself or for the entire system. Password itself is meant to protect access to BIOS from other non-technical users or to prevent access to the system from other people if for example computer is in one household and you would like to be the only one having access to it. However, passwords can be forgotten, and sometimes you can even purchase a second-hand computer with a password on it. In this guide, we will lead you through ways on how to remove your BIOS password so you can regain access to your BIOS settings.
  1. Use Manufacturers master password

    Most motherboard manufacturers have built-in a couple of master passwords for BIOS access. If your motherboard has one you can easily find it on the manufacturer's website. Use the master password and remove other passwords inside BIOS, save and exit.
  2. Remove CMOS battery

    If you could not find the manufacturer's master password or your motherboard model does not have one remove the CMOS battery to reset BIOS. Note that this method will reset the whole BIOS not only the password. Open on side of your computer casing and locate the round battery on it, do not worry, there is only one battery so you can not make mistake. Remove the battery and leave it outside for around 20 to 30 minutes then place it back as it was, CMOS is reset now and you can access BIOS.
  3. Reset BIOS via jumper

    If you want to remove only the password and do not touch other BIOS setting you can locate the BIOS password reset jumper. How the location of this jumper and position is different from the motherboard to motherboard we can not cover them all here and it is advisable to read the manual or find information on the official manufacturer's website.
If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
Read More
Sites for COVID-19 information
Living in today's world sadly is still living in the COVID-19 pandemic. It has been more than a year and sadly pandemic is still very strong and we are battling it on a daily basis. Governments all over the world are trying to battle pandemics in their own way with their own ideas and prevention measures. We as individuals can not very much influence how will the pandemic itself go but fortunately in this modern age of information we can at least follow and be in the loop at the current state of the situation regarding it. Today instead of having a troubleshooting article or tips and trick for your PC we are doing something else but in the domain of internet technology, you know, just to keep everything still IT related ???? Below you will find websites with small descriptions of what they do to keep yourself informed and hope to get over this dreadful pandemic.
  1. The WHO’s COVID-19 Dashboard

    If you are interested in real-time COVID-19 information about active cases, death tool so far, new cases and the number of vaccines administrated so far I would recommend WHO's dashboard. How WHO is a non-government institution composed of doctors from all over the world with just a single goal in mind, to help and put an end to this pandemic is a great non-biased source of information on the current state of virus spread.
  2. Vaccine Finder

    Please be aware that Vaccinefinder is working only on the territory of the United States of America. The reason why it was included in this list is that basically it is a great idea and I hope to see this site expand on other world regions or at least that inspires the emergence of another worldwide website with this type of content. If you live in the USA, this site will be a great help since you can track where and how many shots are distributed to states and even towns in America.
  3. COVID tracking project

    This site is also for U.S. residents, this time it is about tracking cases in each state with details and statistics. If you are interested in more detailed statistics of hospitalized patients per state or overall you are just interested in statistics about the pandemic in the U.S. this site might provide all the information about your needs.
  4. NPR

    On national public radio or NPR for short, there is a special section devoted to the coronavirus where new articles about pandemic are released daily with new information and new findings on how to battle it and the current state of things. A great informational site to keep up with the current state of things.
  5. Google's COVID-19 page

    Google has not been inactive during this pandemic and on its page specially dedicated to the COVID-19 virus you can find a lot of free information updated daily. From safety and prevention tips to data about pandemics there is a lot of ground covered on-page and we recommend at least going through the prevention section to inform yourself how to keep yourself and others safe.
  6. Coronavirus tracker

    This daily updated chart can show how many cases and deaths are from chosen time period all in form of a chart, you can see charts for each country in the world how COVID cases rose or dropped along with the death tool it brought.
There you go, 6 websites to track and inform yourself about this dreaded pandemic which has managed to change the world and people's lives forever, sadly on the bad side.
Read More
Malware Guide: How to Remove Webguard

What is Webguard?

Developed by Interesting Solutions, Webguard is a tool supposedly used for tracking those online who’ve developed a habit of tracking you. The application would provide logical analysis into a user’s website history, providing insight on what websites you’ve visited and also how persons are able to track your every move while browsing. While Webguard is unable to dispose of who specifically is tracking your computer usage, they’re able to determine what computer installed tracking codes or cookies on your computer system. In this case, it’s then left up to the user’s discretion to determine who they want to allow or block from tracking their online use.  Overall, this application allows the user some measure of freedom and control over their online experience. Like any other application, however, which has landed themselves a spot on Virus Total, Web guard has hidden agendas. At a distance, Webguard installs a service for Windows but later distributes advertisements. Technical details about Webguard include:
Product Version: 1.0.0.0 Original File Name: crss.exe Entry Point:  0x000C5AAE

Assessment of Webguard Potentially Unwanted Program

While Webguard claims to track your computer usage, information reported by the application isn’t sufficient for the common computer user. This brings us back to the ulterior motive or principal objective of developing Webguard – to advertise and generate revenue from clicks made by users on Ads displayed on Internet Browsers – namely Chrome, Internet Explorer and Firefox. Why should a computer user remove Webguard? Simply, it compromises one's Internet privacy and security and it keeps abreast of your Internet history. If you’re online for an extended period, you’ll see what Webguard does. While the publishers behind the application did not alert users to the use of web beacons, cookies for tracking, and other related tracking technology, that’s not why Webguard is considered unwanted. The program is potentially unwanted because of the unpredictable advertisements it displays. Not all sites are trusted and so it’s difficult to determine, in some cases, what websites are legit for business.

Remove Webguard with Spyhunter

In most cases, at least from what I’ve seen, Webguard is installed as a single application. After it was installed for this assessment, it could be found in ‘All Programs”. This meant that one could manually delete the application from their computer system (see manual steps below). However, is that really sufficient to completely rid your PC of Webguard’s blueprints? While you might opt to remove Webguard manually – maybe because it’s more economical – an automated process is able to completely eradicate hidden threats from Webguard. In comparison to manually removing Webguard, Spyhunter penetrates your computer system for all infections. In most cases, nasty threats are unable to be removed manually. Additionally, Spyhunter not only removes installed threats, but it detects incoming ones – hence, acting as a preventative tool. Furthermore, Spyhunter detects cookies placed on your computer by Webguard. These are all undetectable threats and so an automated tool, as Spyhunter, should be used to remove Spyhunter effectively from your computer.

Manual Steps for Removal of Webguard

I found this removal pretty simple. Depending on your Operating System, there will be slight discrepancies in the manual removal steps. Using the Windows 8 (8.1) OS on your computer:
  • Step 1: Locate the CONTROL PANEL on your computer using the SEARCH option.
  • Step 2: Once the search box appears , input 'CONTROL PANEL'.
  • Step 3: The Control Panel option will then appear. From the menu, choose the "Programs" option.
  • Step 4: Another menu will appear. Select "All Programs and Features".
  • Step 5: From the 'Programs list', search for the Webguard application.
  • Step 6: Right-click on Webguard when it's found.
  • Step 7:  Choose the "Uninstall" option.
  • Step 8:  Follow the uninstall wizard instructions until the Webguard application is fully removed.
To completely remove Bandoo from your computer, click here to download and install Spyhunter
Read More
Fix microphone not working in Windows 10
The microphone has become from exclusive niche hardware to everyday requirements. In today's world when we live in a pandemic most of the work has shifted from office to home where people need working computers with microphones, working microphones. So what do we do when the microphone stops working? Keep reading on to find out and hopefully, we will fix this as fast as possible.

Check Microphone Privacy Settings

In 2019, Microsoft introduced new privacy features to Windows that give you more granular control over which apps are accessing your microphone. The side effect of this is that certain apps may be blocked from using your microphone without you even knowing. To find out if this is the issue, go to Settings > Privacy > Microphone. Click Change and make sure the slider is set to On. This will broadly mean that the mic is now enabled on your PC.
Next, make sure the slider under Allow apps to access your microphone is set to On, then look through the list of Microsoft Store apps to make sure the apps you want to use are selected.
You’re likely to be using many apps, not from the Microsoft Store, so to make sure these are enabled, scroll down even further and set the Allow desktop apps … slider to On.

Check Microphone Driver

The outdated or corrupted driver could be the issue for the microphone not working in Windows 10. To check the driver status, follow these steps:
  1. In your Start menu search for Device Manager
  2. In the device manager window search for sound and expand it.
  3. Once expanded, you should see your audio drivers. Note that the names of these will vary depending on the manufacturer.
  4. On Audio, right-click, and select properties. On the General tab, check to see if the device is working properly.
  5. If it is not working properly, click on the driver tab and select the update option.
  6. Repeat for the other audio drivers.
  7. Restart the computer.

Check the Sounds setting

  1. In the taskbar, right-click on the speaker icon at the far-right corner and select the sound option.
  2. On the Recording tab, click on the microphone and select the Properties option.
  3. Select the levels tabs and increase the volume for both microphone and microphone boost.
  4. Go to the Enhancement tab of the same pop-up and make sure that the immediate mode checkbox is checked.
  5. Click Ok and restart the computer.

The sound troubleshooter

  1. Right-click on the sound icon at the far-right corner of the taskbar and select troubleshoot sound problems.
  2. The computer will detect any fault that exists with your audio and recommend fixes for you. You just need to read through the prompts and click the options that you think will work for you.

Try microphone on another computer

If previous steps have not produced results, try the microphone on another computer, if it is not working there then it is a hardware malfunction
Read More
Windows 11 was released in beta for all
windows 11 betaMicrosoft has released Windows 11 as a public beta release for all the people that are not willing to be in the insider program. Beta release as of this moment is identical to Insider Preview build 22000.100. and updates will not roll so fast as in insider preview and it is marked as unstable release, same as insider build. I would not install Windows 11 beta on the main PC since some drivers still have issues and may lead to some blue screens. Be aware that the beta build will have all Windows 11 system requirements including TPM 2.0. This is a big difference from insider build which can be installed on systems lacking official requirements. So basically if you have a spare PC that could run Windows 11 install it so you can see what it brings and feel it so you can make a decision will upgrade once it is released later this year.
Read More
Removal guide for Movie Mode Potentially Unwanted Program

MovieMode is a Potentially Unwanted Program developed by GenTechnologies Apps that allegedly ads a “Lights Off” function to video streaming websites like Youtube. This feature allows a user to dim the entire background around the video, allowing for better video focus. Although this sounds interesting and useful, upon further inspection it was discovered that this program does not work with modern browsers.

While installed, MovieMode may modify your browser settings, changing your home page, displaying additional ads, and other suspicious behavior. From the Terms Of Use: “Applications may be automatically enabled on your web browsers following installation. Applications or advertisements may require changing your web browser’s default home page, default page, or set of pages on startup, default search provider, and other browser settings. So that Applications can function most efficiently and with the least annoyance, Applications may modify or disable certain web browser or operating system features including, but limited to load time alerts, accelerator features, and Content Security Policy functionality. Applications may also include features to notify you when you are launching an application or visiting a web domain that may interfere with your installed Applications. “

About Potentially Unwanted Applications

What is a Potentially Unwanted Program (PUP)?

Have you ever detected an unwanted program running on your computer and wondered how the heck it got there? These unwanted programs, which are referred to as Potentially Unwanted Programs, or PUPs in short, usually tag along as a software bundle when downloading the program and could cause significant problems for users. From the technical perspective, a PUP is not true “malware”. A basic difference between PUP and malware is distribution. Malware is normally dropped via vulnerability exploitation while PUP gets installed with the consent of the end-user, who knowingly or unintentionally approves the PUP installation on their computer system. On the other hand, it is obvious that PUPs are still bad news for computer users as they could be quite dangerous to the computer in lots of ways.

How do unwanted programs impact you?

Unwanted programs can be found in many forms. Typically, they will be found in adware bundlers that are known to use aggressive and deceptive advertising. Most bundlers install numerous adware applications from various vendors, each of which has its own EULA policy. Safebytes Anti-malware completely eradicates this threat and safeguards your PC against unwanted programs or malware infection. Additionally, most free software programs these days include a few unwanted add-ons; in many instances an internet browser toolbar or browser modification like a homepage hijacker. Not only they needlessly use up space on your screen, but toolbars may also manipulate search results, track your browsing activities, decrease your web browser’s overall performance, and slow down your web connection to a crawl. They could seem innocent but PUPs are sometimes spyware. The worst part of setting up a PUP is the spyware, adware, and keystroke loggers that may hide inside. Most PUPs don’t have any significant value or advantages. As soon as they are installed, they could waste your valuable system resources and also drastically slow down computer performance. Many of these programs are harmful to computer systems and put your private information and perhaps your identity at stake.

The best ways to stop PUPs

• Always study the license agreement and privacy statement. Don’t agree unless you understand exactly what you’re agreeing to. • Always pick the custom if you’re provided a choice between Recommended and Custom Installations – never ever click Next, Next, Next blindly. • Use an ad blocker/pop-up blocker; Install anti-malware products such as Safebytes Anti-malware. These kinds of programs can establish a wall between your computer and online criminals. • Avoid adding freeware software you simply won’t utilize. Avoid downloading and installing browser extensions and applications you aren’t familiar with. • Always download applications from the original site. The majority of PUPs find their way to your computer is through download portals, so stay away from it entirely.

What To Do If You Cannot Install Safebytes Anti-Malware?

Malware could cause all sorts of damage after they invade your computer, from stealing your private details to deleting files on your PC. Some malware goes to great lengths to prevent you from downloading or installing anything on your computer system, especially antivirus software programs. If you’re reading this, you probably have infected by malware that prevents you from installing a computer security program like Safebytes Anti-Malware. There are a few fixes you can attempt to get around with this particular problem.

Download the software in Safe Mode with Networking

In the event the malware is set to load at Windows startup, then booting in Safe Mode should prevent it. Just bare minimum required applications and services are loaded whenever you boot your computer or laptop into Safe Mode. You will need to do the following to get rid of malware in Safe mode. 1) At power on/start-up, press the F8 key in 1-second intervals. This will invoke the Advanced Boot Options menu. 2) Use the arrow keys to choose Safe Mode with Networking and press ENTER. 3) Once you get into this mode, you should have internet access again. Now, utilize your web browser normally and go to https://safebytes.com/products/anti-malware/ to download and install Safebytes Anti-Malware. 4) Immediately after installation, do a complete scan and let the program get rid of the threats it detects.

Obtain the anti-malware program using an alternate browser

Some malware only targets certain internet browsers. If this is your situation, utilize another web browser as it might circumvent the malware. If you are not able to download the security software using Internet Explorer, this means the virus could be targeting IE’s vulnerabilities. Here, you must switch to an alternate internet browser such as Firefox or Chrome to download Safebytes Anti-malware software.

Create a portable USB antivirus for eliminating viruses

Another option is to create a portable anti-malware program on your USB stick. Follow these steps to use a thumb drive to clean your infected computer. 1) On a clean computer, install Safebytes Anti-Malware. 2) Insert the pen drive on the same system. 3) Run the setup program by double-clicking the executable file of the downloaded software, which has a .exe file extension. 4) Pick a USB flash drive as the location when the wizard asks you exactly where you want to install the software. Follow activation instructions. 5) Disconnect the USB drive. Now you can use this portable anti-malware on the infected computer system. 6) Double-click the antivirus software EXE file on the pen drive. 7) Click on “Scan Now” to run a complete scan on the affected computer for malware.

SafeBytes Anti-Malware Features

Are you looking to download the best anti-malware software for your system? There are plenty of applications in the market that comes in paid and free versions for Microsoft Windows systems. Some of them are good, some are ok types, and some will ruin your computer themselves! While looking for antimalware software, pick one which gives dependable, efficient, and total protection against all known viruses and malware. On the list of recommended software is SafeBytes AntiMalware. SafeBytes carries a really good reputation for excellent service, and customers are happy with it. SafeBytes anti-malware is a highly effective and user-friendly protection tool that is designed for users of all levels of IT literacy. With its most advanced virus detection and repair technology, this software protects your personal computer against infections caused by various kinds of malware and similar threats, including adware, spyware, trojans horses, worms, computer viruses, keyloggers, ransomware, and potentially unwanted program (PUPs). SafeBytes has outstanding features when compared to other anti-malware programs. Here are some of the features you might like in SafeBytes Anti-Malware. Real-time Protection: SafeBytes gives complete and real-time security for your personal machine. It’ll monitor your computer for suspicious activity regularly and safeguards your computer from illegal access. Most Reliable AntiMalware Protection: Built on a greatly acclaimed antivirus engine, this malware removal tool has the capacity to find and remove several obstinate malware threats like browser hijackers, potentially unwanted programs, and ransomware that other typical antivirus software will miss. Safe Browsing: Safebytes assigns all sites a unique safety rating that helps you to have an idea of whether the webpage you are going to visit is safe to view or known to be a phishing site. Lightweight: SafeBytes provides total protection from online threats at a fraction of the CPU load due to its advanced detection engine and algorithms. Premium Support: You can get 24/7 technical assistance to quickly resolve any concern with your security application. Overall, SafeBytes Anti-Malware is a solid program since it has loads of features and can identify and remove any potential threats. Malware problems can become a thing of the past once you put this application to use. If you need advanced forms of protection features and threat detections, purchasing SafeBytes Anti-Malware could be well worth the dollars!

Technical Details and Manual Removal (Advanced Users)

If you don’t wish to use malware removal software and like to get rid of Movie Mode manually, you could possibly accomplish this by going to the Add/Remove Programs menu in the control panel and removing the offending program; in cases of browser add-ons, you can remove it by visiting the browser’s Add-on/Extension manager. You may even want to reset your browser settings, and also clear your web browser cache and cookies. To ensure the complete removal, manually check your hard drive and computer registry for all of the following and remove or reset the values as needed. Having said that, editing the Windows registry is often a hard task that only advanced computer users and professionals should attempt to fix it. Moreover, some malware keeps replicating which makes it difficult to get rid of. It is advisable that you carry out the removal process in Safe Mode.
Files: C:\ProgramData\MovieMode\MovieMode.exe C:\ProgramData\MovieMode\MovieModeService.exe C:\ProgramData\MovieMode\Uninstall.exe C:\Users\All Users\MovieMode\MovieMode.exe C:\Users\All Users\MovieMode\MovieModeService.exe C:\Users\All Users\MovieMode\Uninstall.exe C:\ProgramData\MovieMode C:\Users\All Users\MovieMode
Read More
Firefox shows wrong or no bookmark favicon
If you have just updated your Mozilla Firefox browser as of late and you noticed that it’s showing wrong or no bookmark favicon at all, then read on as this post will provide you with potential solutions that can help you resolve the problem. The basic thing you can do to fix it is to either refresh or reset the cache for favicon and then force restart the favicon service. However, if you’ve already tried this and it didn’t work, then there are still other options you can try. You can try to rebuild the configuration file for the favicon or restart the favicon service. You could also try disabling all the add-ons on your browser or scan your computer for adware. For more details, refer to each one of the options laid out below.

Option 1 – Try to rebuild the favicon configuration file

Mozilla Firefox actually creates a file each time you bookmark a webpage and this is called “favicons.SQLite”. This file is located on your computer and for you to fix the issue in Firefox, you need to rebuild this file and in order to do that, follow these steps:
  • First, you need to unhide the hidden files in your computer by enabling the “Show hidden files” option so that you’ll be able to see the hidden files in your computer.
  • After that, navigate to this path: C:Usersyour_usernameAppDataLocalMozillaFirefoxProfilesyour_profile_name
  • From there, you need to find the “favicons.SQLite” file and once you found it, delete it.
  • Next, you have to open the Firefox browser and create the same favicon configuration file which should be automatically created.
  • Now check if you can now see bookmark favicons on your Firefox browser or not.

Option 2 – Try to restart the favicon service

If the first option didn’t work, you can try to restart the favicon service instead. Restarting the favicon service can help if you do not see the correct bookmark favicon on your Firefox browser. To restart this service, follow the steps below.
  • You need to first open the Firefox browser and in the address bar, type “about:config” and tap Enter.
  • After that, you will see a page that displays a warning message. On that page, you need to click the “I accept the risk!” button to proceed.
  • Next, using the search box on the page, look for the “devtools.chrome.enabled” option. The value for this option should be set to “False” by default.
  • Double click on this option to set its value to “True”.
  • Once done, go to Menu > Web Developer > Browser Console or you could also tap the Ctrl + Shift + J keys, alternatively.
  • Afterwards, paste this command in the pop-up window that appears and then tap the Enter button: var fS = Components.classes["@mozilla.org/browser/favicon-service;1"] .getService(Components.interfaces.nsIFaviconService); fS.expireAllFavicons();
  • Once you’re done, restart your Firefox browser to check if it fixes the problem or not.

Option 3 – Try to disable all the add-ons in Firefox

The next option you can try to fix the problem is to disable all the installed add-ons in Firefox. More often than not, add-ons can cause issues in the browser so it is possible that one of the add-ons in Firefox is causing it to show incorrect or no bookmark favicon. To resolve this problem, you have to disable all the add-ons by opening Firefox and then going to Menu > Add-ons or you could also tap the Ctrl + Shift + A keys. After that, go to the Extensions section and click on the respective Disable buttons for each one of the add-ons. Once done, restart your computer and check if you can now see the bookmark favicons or not.

Option 4 – Try scanning your computer using Windows Defender

It is possible that the bookmark favicon problem is caused by some adware in the Firefox browser so you have to scan your computer to check by using security programs like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
Read More
MS Store and Electron Bot

So, what is Electron bot, and why it even matters if it is in the MS store. Electron bot is malware that somehow found its way inside MS Store via game clones of popular games temple run and subway surfer. This infiltration led to the infection of around 5000 systems over the globe in a very short period of time.

electron bot malware

This malware is a backdoor that gives complete system control to the attacker. Any type of execution can be performed remotely in real-time. Usually, this kind of attack was aimed at a spread of click fraud over popular social media like Facebook, google, youtube, etc.

Primary goal

Electron Bot's primary goals in the ongoing campaign analyzed by researchers are:

  • SEO poisoning – Create malware-dropping sites that rank high on Google Search results.
  • Ad clicking – Connect to remote sites in the background and click on non-viewable advertisements.
  • Social media account promotion – Direct traffic to specific content on social media platforms.
  • Online product promotion – Increase store rating by clicking on its advertisements.

These functions are offered as services to those who want to increase their online profits illegitimately, so the gains for the malware operators are indirect.

Publishers that contain malware

For now, users may take note of the publishers who released confirmed malicious game apps using the following names:

  • Lupy games
  • Crazy 4 games
  • Jeuxjeuxkeux games
  • Akshi games
  • Goo Games
  • Bizzon Case
Read More
How to Fix Camera app Error code 0xa00f4243
Windows 10 has a UWP app for its Camera that you can use to take pictures and videos. However, if you suddenly encounter an error code 0xa00f4243 while using the Camera UWP app, then you’ve come to the right place as this post will provide some potential fixes that you can use to fix the problem. This kind of error could be due to an outdated or corrupted driver or a third-party program. When this error appears on the Camera UWP app, you will see the following error message:
“Close other apps. It looks as though another app is already using the camera. If you need it, here’s the error code: 0xA00F4243 (0xC00D3704)”
To fix the error code: 0xA00F4243 (0xC00D3704) in the Camera UWP app, you can try to run the Windows Store Apps troubleshooter or reset the Camera app or update or reinstall the driver or apply some tweaks in the Registry Editor. In addition, you can also try checking the Windows Services or run the System File Checker.

Option 1 – Try to run the Windows Store Apps troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the Camera UWP app error code: 0xA00F4243 (0xC00D3704). This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Apps Troubleshooter, follow the steps below.
  • Tap Win + I keys again to open the Windows Settings panel.
  • Go to Update & Security and then go to Troubleshoot.
  • Under the Troubleshoot section, on your left-hand side, scroll down to find Window Store Apps.
  • Then click on the Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.

Option 2 – Try to reset the Camera app to fix

As pointed out earlier, you can also reset the Camera app to fix the error. To do so, follow the steps below.
  • The first thing you have to do is go to the My Pictures folder under the C: drive of the File Explorer and then delete the Camera Roll folder.
  • Once you’re done, right-click on an empty area on your screen and create a new folder and name it “Camera Roll”.
  • Then from the Start menu open the Settings app and select System.
  • From there, navigate to the Apps and features section.
  • Now go to Camera and click on the Advanced Options and click the Reset button.

Option 3 – Try to reinstall the drivers for the Camera app

You might want to reinstall the Camera drivers as it could resolve the problem. To do so, refer to these steps:
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc  into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the driver listed under the Camera section and then, right-click on each entry of the device drivers and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Option 4 – Try to use the Registry Editor

  • Tap the Win + R keys to open the Run utility and type “Regedit” in the field and hit Enter to open the Registry Editor.
  • After that, navigate to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREWOW6432NodeMicrosoftWindows Media FoundationPlatform
  • Here, look for a DWORD named “EnableFrameServerMode” and if you can’t see it, just create a new DWORD by right-clicking on any empty space.
  • Then select New > DWORD (32-bit) Value and name it as “EnableFrameServerMode”.
  • Double click on the newly created DWORD and set its Value data to “0” and click on OK.
  • Restart your computer and see if it fixes the Camera UWP app error code: 0xA00F4243 (0xC00D3704).

Option 5 – Try checking the Windows Services

Note that this option only applies to computers with Intel Hardware for the Camera.
  • Tap the Win + R keys to open the Run dialog box and type “services.msc” and hit Enter to open the Services Manager.
  • Next, look for the “Intel(R) RealSense(TM) Depth” service from the list of services and double click on it to open its Properties.
  • After that, change its Startup Type to “Automatic” and make sure it’s running and then click on the Apply and OK buttons to save the changes made.
  • Restart your computer and check if the problem has been resolved.

Option 6 – Try running System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Reboot your PC.
Read More
How to Fix Unknown Hard Error in Windows 10
The “Unknown Hard” error that keeps on appearing in Windows 10 can put users in an unpleasant situation. This kind of error leads to the freezing of the taskbar, blackening of the screen, and sudden disappearance of the icons on the Desktop. And each time you try to open Windows, the system will only give you an error message saying that it’s a critical error and some applications like Start and Cortana won’t work. Upon analysis, it seems that the “sihost.exe” is not responding and that it is the one that’s causing the c000021a Unknown Hard error to pop up. Sihost.exe files represent the Shell Infrastructure Host which is an essential component in the Windows operating system. The Windows Shell Infrastructure Host is primarily responsible for handling some graphical elements of the operating system interface such as the Start menu and the taskbar transparency. And so if the Shell Infrastructure or Sihost.exe has stopped, has been removed, or corrupted, you will most likely have issues with the overall functionality of the Windows operating system and you’ll get the Unknown Hard error In addition, the ctfmom.exe Unknown Hard error may also occur due to incompatible drivers installed on your PC. Ctfmom is a process that identifies inputs such as handwriting, languages, and many more. It’s the one that controls the functions of background behavior. To resolve this issue, you need to first try to identify which application is the one that’s running the sihost.exe file. And if needed, you need to either update or reinstall or completely uninstall the problematic application.

Option 1 – Try to run the System File Checker

The SFC Scan or System File Checker, us a built-in utility in Microsoft Windows that can be found in the C:\Windows\System32 folder. This tool allows users to scan and restore any corrupted system files in Windows that might be causing the Unknown Hard error to appear. Before you use this tool, make sure to find out whether the sihost.exe on your computer is a Trojan that you have to remove or if it’s a file that belongs to a trusted Windows application. Once you have that sorted out, follow the steps below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 2 – Try to use System Restore

You can also try using System Restore. This is one of the ways you can use it to back up your PC. Since restore points are created automatically each week by System Restore, you can use System Restore to restore your computer back to an earlier good point in time.

Option 3 – Try to troubleshoot the error in a Clean Boot State

Putting your PC in a Clean Boot state can help you diagnose and troubleshoot the issues in your system. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the Unknown Hard Error.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
After putting your PC in a Clean Boot State, try creating a system restore point and see if the problem still occurs. Clean Boot troubleshooting is designed to help you isolate the problem. For you to execute a clean boot troubleshooting, you must do a couple of actions (the steps are given above) and then restart your PC after every action. You might have to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it. Note that you must switch your PC back into the Normal Startup mode after you’re done troubleshooting the problem. Here’s how you can do it:
  • From the “Start” menu, go to System Configuration.
  • After that, switch to the General tab and click the option for “Normal Startup”.
  • Next, go to the Services tab and clear the checkbox for “Hide all Microsoft services”.
  • Then find and click “Enable all” and if prompted, you have to confirm.
  • Afterward, go to the Task Manager and enable all the Startup programs and confirm the action.
  • Restart your PC when prompted.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status