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Edge Content Process has stopped working

A lot of programs in Windows utilize the helper processes to ensure that they can get the job done as early as possible. And one of the programs that use these processes is Microsoft Edge. This built-in browser uses a process called the Edge Content process. The moment you start your computer, these system processes are loaded which makes the Edge browser load faster.

To be specific, these are the three processes that are related to Microsoft Edge:

  • MicrosoftEdge.exe
  • MicrosoftEdgeCP.exe
  • MicrosoftEdgeSH.exe

The process that ends with the “CP.exe” is the content process in Edge. However, when this process stopped working, this can affect the Edge browser. In such cases, when you check the Reliability Monitor, you will see that the state of the “Microsoft Edge Content Process” is “Stopped working” which keeps on appearing. To resolve this issue, you can try to clear the browsing data of Microsoft Edge or repair or reset it. You can also try re-registering Edge via Windows PowerShell as well as check your security programs that might be causing interference with the process.

Option 1 – Clear the browsing data of Microsoft Edge

  • Open Microsoft Edge.
  • Then click on the three horizontal dots to open the menu.
  • From there, click on Settings. And under Settings, click the “Choose what to clear” button under the Clear browsing data section.
  • Next, check all the checkboxes and then click the Clear button to clear the browsing data in the Edge browser.
  • Restart Edge.

Option 2 – Try to reset, repair or reinstall Edge via Settings

You can reset, repair or reinstall the Edge browser through Settings.

If none of it helped, you can try the following:

  • Open File Explorer and then go to this path – C:/Users/YourUsername/AppData/Local/Packages

Note: Before you type in the path in the Address bar, make sure that you put your user account name in place with the “YourUsername”.

  • Tap Enter to proceed.
  • Next, look for the folder named “MicrosoftEdge_8wekyb3d8bbwe” then right-click on it.
  • Click on Properties and uncheck the option “Read-only” under the General tab in the Properties window.
  • Click on Apply and then OK to save the changes made.
  • After that, look for the MicrosoftEdge_8wekyb3d8bbwe folder again and delete it. And if a prompt stating “Folder Access Denied” appears on your screen, just click on the Continue button to proceed – doing so will delete most of the content inside the folder except for the folder named “AC”.
  • Restart your computer

Option 3 – Re-register Edge via Windows PowerShell

  • In the Start Menu, search “Windows PowerShell”.
  • Right-click on Windows PowerShell from the search results and select the “Run as administrator” option.
  • Type in this command in the PowerShell windows and tap Enter – Cd C:/Users/YourUsername
  • After that, type in this command and tap Enter – Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml" -Verbose}
  • Restart your PC.

Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml” -Verbose}

Option 4 – Try to check your security program

It is possible that a security program installed in your computer is the one that’s causing the problem which is why you have to check it. According to security experts, there are some security programs that could be detecting the Edge’s content process as suspicious, blocking or terminating it as a result. Thus, you need to modify your security program’s settings to fix the problem.

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As you know, you can find the number keys in two spots on your keyboard – one is above the letters while the second one is at the number pad. Recently, a number of users reported not being able to type any numbers on their keyboards while some reported that their keyboards only type numbers. This issue could occur on both sets of the number keys or on the one at the number pad. This is a rare situation and seldom happens to users. So if you are one of the few who experience the same problem then you’ve come to the right place as this post will guide you on what you can do to fix the keyboard issue. This issue is most likely due to a switched-off number pad, outdated or corrupted keyboard drivers, turned on mouse keys or it might have something to do with the physical connections. Whatever the cause is, here are some options you have to try to resolve the problem.

Option 1 – Try to enable Numlock

The first thing you can do to fix the issue with the keyboard is to enable the Numlock since one of the most common reasons for this kind of problem is where the keyboard won’t type numbers because the Numlock key is disabled. Thus, you have to enable this key by pressing it once to enable the number pad.

Option 2 – Turn off the Mouse key

  • From the Start Menu, go to Control Panel.
  • Navigate to Ease of Access Center.
  • Then select the option “Make the keyboard easier to use”.
  • Navigate to the option “Control the mouse with keyboard” and then uncheck the “Turn On Mouse Keys” option to turn off the Mouse key.
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Note: The problem with the keyboard could stem down to a simple issue in its settings so if you have successfully followed the steps for this solution then you should be able to fix the problem.

Option 3 – Reinstall, update or rollback your keyboard driver

Once you’ve determined that the problem is in the software part of the keyboard, it is now time to try to reinstall, update or roll back your keyboard drivers. To reinstall the driver for your keyboard, refer to these steps:
  • From the WinX Menu, open the Device Manager.
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Note: If you’re not quite certain about your laptop’s keyboard, you can uninstall all the keyboards if there’s more than one.
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Once the keyboard driver is installed again, check if your keyboard is now working properly or not.

Option 4 – Try connecting the keyboard to a different USB port or another computer

The problem might have something to do with the USB port that’s currently in use by your keyboard. It could be that it’s not working so it makes sense to unplug it and attach it to another USB port. You can also clean the USB port on both ends to ensure that they are not affected by corrosion. In addition, you can also try connecting the keyboard to a different computer and see if the Shift key works there or not.

Option 5 – Try to check your connections

You can also try checking if the connection mode you are using for your keyboard is functioning properly. For instance, if you are using a Surface 2-in-device, you can clean the connection pins and see if it resolves the problem.

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Option 1 – Reset the Windows Update components to the default

You have to stop a couple of services such as BITS, Cryptographic, MSI Installer, and Windows Update Services. And to do that, you need to flush the contents in the SoftwareDistribution folder. The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.
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net start wuauserv net start cryptSvc net start bits net start msiserver
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Note: You also have the option to run the commands together via a batch file. Simply create a batch file by copying all the commands in a notepad and then save it as “WURegisterDLL.bat”. After that, run the batch file and it will execute the commands all at the same time. Then you have to restart your computer and see if it has fixed the Error 0x8024a206.

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Size and resolution

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Odyssey tech specs

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Conclusion

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