Logo

Edge Content Process has stopped working

A lot of programs in Windows utilize the helper processes to ensure that they can get the job done as early as possible. And one of the programs that use these processes is Microsoft Edge. This built-in browser uses a process called the Edge Content process. The moment you start your computer, these system processes are loaded which makes the Edge browser load faster.

To be specific, these are the three processes that are related to Microsoft Edge:

  • MicrosoftEdge.exe
  • MicrosoftEdgeCP.exe
  • MicrosoftEdgeSH.exe

The process that ends with the “CP.exe” is the content process in Edge. However, when this process stopped working, this can affect the Edge browser. In such cases, when you check the Reliability Monitor, you will see that the state of the “Microsoft Edge Content Process” is “Stopped working” which keeps on appearing. To resolve this issue, you can try to clear the browsing data of Microsoft Edge or repair or reset it. You can also try re-registering Edge via Windows PowerShell as well as check your security programs that might be causing interference with the process.

Option 1 – Clear the browsing data of Microsoft Edge

  • Open Microsoft Edge.
  • Then click on the three horizontal dots to open the menu.
  • From there, click on Settings. And under Settings, click the “Choose what to clear” button under the Clear browsing data section.
  • Next, check all the checkboxes and then click the Clear button to clear the browsing data in the Edge browser.
  • Restart Edge.

Option 2 – Try to reset, repair or reinstall Edge via Settings

You can reset, repair or reinstall the Edge browser through Settings.

If none of it helped, you can try the following:

  • Open File Explorer and then go to this path – C:/Users/YourUsername/AppData/Local/Packages

Note: Before you type in the path in the Address bar, make sure that you put your user account name in place with the “YourUsername”.

  • Tap Enter to proceed.
  • Next, look for the folder named “MicrosoftEdge_8wekyb3d8bbwe” then right-click on it.
  • Click on Properties and uncheck the option “Read-only” under the General tab in the Properties window.
  • Click on Apply and then OK to save the changes made.
  • After that, look for the MicrosoftEdge_8wekyb3d8bbwe folder again and delete it. And if a prompt stating “Folder Access Denied” appears on your screen, just click on the Continue button to proceed – doing so will delete most of the content inside the folder except for the folder named “AC”.
  • Restart your computer

Option 3 – Re-register Edge via Windows PowerShell

  • In the Start Menu, search “Windows PowerShell”.
  • Right-click on Windows PowerShell from the search results and select the “Run as administrator” option.
  • Type in this command in the PowerShell windows and tap Enter – Cd C:/Users/YourUsername
  • After that, type in this command and tap Enter – Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml" -Verbose}
  • Restart your PC.

Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml” -Verbose}

Option 4 – Try to check your security program

It is possible that a security program installed in your computer is the one that’s causing the problem which is why you have to check it. According to security experts, there are some security programs that could be detecting the Edge’s content process as suspicious, blocking or terminating it as a result. Thus, you need to modify your security program’s settings to fix the problem.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Guide for Removing SMSFromBrowser Malware

What is SMSFromBrowser

SMSFromBrowser is a Browser Extension developed by MindSpark. This extension usually comes bundled up with other software or via online advertising. Allegedly this extension allows you to send SMS messages from your computer, however, all it does is point you to other websites that offer this service. While active this extension monitors your browsing behavior, it records your website visits, clicks, links, and sometimes even private information, in order to use this data to better serve additional ads. During your browsing sessions, you may encounter additional unwanted ads, sponsored links, and sometimes even pop-up ads. Several anti-virus scanners have detected this extension as a potentially unwanted extension / Browser Hijacker, and due to its privacy mining behavior, it is not recommended to keep it on your computer.

Browser hijackers (sometimes referred to as hijackware) are a kind of malicious software that modifies web browser settings without the computer owner’s knowledge or permission. These hijacks appear to be increasing at an astonishing rate around the world, and they could be actually nefarious and sometimes harmful too. Browser hijackers are capable of doing more than just modifying homepages. These are typically used to force hits to a specific site, manipulating web traffic to generate ad revenue. Though it might seem naive, these tools are made by vicious people who always try to take advantage of you, so that they can easily make money from your naive and distraction. As soon as the program attacks your laptop or computer, it starts to mess things up a whole lot that slows your system down to a crawl. In the worst-case scenario, you will be forced to deal with serious malware threats as well.

Indications of browser hijack

There are many signs of web browser hijacking: 1. home page is changed 2. your browser is constantly being redirected to porn sites 3. the default online search engine and the default browser settings are altered 4. discover new toolbars that you simply didn’t add 5. you notice numerous ads pop up on the browsers or computer screen 6. your browser gets sluggish, buggy crashes very often 7. you can’t go to specific sites such as homepages of anti-malware software.

How it infects your personal computer

A browser hijacker can be installed on your computer or laptop when you visit an infected site, click on an e-mail attachment, or download something from a file-sharing website. They can be included with toolbars, BHO, add-ons, plug-ins, or browser extensions. Some internet browser hijackers spread in user’s PC by using a deceptive software distribution technique known as “bundling” (often through freeware and shareware). A good example of a notorious browser hijacker is the most recent Chinese malware known as “Fireball”, which has attacked 250 million PCs worldwide. It acts as a hijacker but could be turned into a fully functioning malware downloader afterward. Browser hijackers could interrupt the user’s web surfing experience greatly, keep track of the websites visited by users and steal financial information, cause difficulty in connecting to the web, and eventually create stability problems, making applications and computers freeze.

Removal

Some types of browser hijackers can be effortlessly removed from your PC by deleting malicious applications or any other recently added freeware. Many times, it could be a tough job to discover and get rid of the malicious program because the associated file will be running as part of the operating system process. And there’s no denying the very fact that manual repairs and removal methods can be a difficult job for an amateur computer user. Also, there are several risks associated with fiddling around with the pc registry files. Browser hijackers could be effectively removed by installing and running an anti-malware application on the affected computer. To remove any browser hijacker from your PC, you can download the following professional malware removal program – Safebytes Anti-Malware. And utilize a system optimizer, such as Safebytes Anti-Malware, to erase all associated files in the registry and repair browser problems. All malware is detrimental and the degree of the damage may vary greatly according to the type of infection. Certain malware types alter web browser settings by adding a proxy server or modify the computer’s DNS configuration settings. In such cases, you will be unable to visit some or all internet sites, and thus unable to download or install the required security software to eliminate the infection. If you’re reading this article, odds are you’re stuck with a virus infection that is preventing you to download or install the Safebytes Anti-Malware program on your system. Follow the instructions below to get rid of the malware by alternative methods.

Install the anti-virus in Safe Mode

If the malware is set to run automatically when Microsoft Windows starts, entering Safe Mode could very well block the attempt. Just bare minimum required programs and services are loaded whenever you boot your PC into Safe Mode. To start your Windows XP, Vista, or 7 PCs in Safe Mode with Networking, follow the instructions below. 1) Tap the F8 key continuously as soon as your PC boots, however, before the large Windows logo shows up. This would invoke the “Advanced Boot Options” menu. 2) Use the arrow keys to choose Safe Mode with Networking and press ENTER. 3) Once this mode loads, you should have an internet connection. Now, get the malware removal application you need by using the web browser. To install the program, follow the guidelines in the installation wizard. 4) Right after the software is installed, let the diagnostic scan run to eliminate trojans and other malware automatically. Use an alternate internet browser to download an antivirus application Some malware only targets specific web browsers. If this sounds like your situation, employ another browser as it might circumvent the virus. The best way to avoid this problem is to opt for an internet browser that is known for its security measures. Firefox has built-in Phishing and Malware Protection to help keep you secure online.

Create a bootable USB anti-virus drive

Another option is to store and run an antivirus software program completely from a Flash drive. To run anti-malware from a flash drive, follow these simple steps: 1) On a virus-free PC, download and install Safebytes Anti-Malware. 2) Insert the pen drive on the same PC. 3) Run the setup program by double-clicking the executable file of the downloaded software, which has a .exe file extension. 4) Choose the USB flash drive as the destination for saving the software file. Follow the directions to complete the installation process. 5) Now, transfer the thumb drive to the infected computer system. 6) Double click the Safebytes Anti-malware icon on the pen drive to run the application. 7) Press the “Scan” button to run a full computer scan and remove malware automatically.

Benefits and Features of SafeBytes Anti-Malware

These days, an anti-malware tool can protect your computer or laptop from various types of internet threats. But wait, how to select the best one amongst plenty of malware protection applications that are available on the market? You may be aware, there are several anti-malware companies and products for you to consider. Some of them are good, some are ok types, and some will ruin your PC themselves! You need to be very careful not to select the wrong application, particularly if you purchase a premium application. When it comes to commercial antimalware tool options, many people opt for well-known brands, like SafeBytes, and they are quite happy with it. SafeBytes can be described as a powerful, real-time anti-malware application that is created to assist the average computer end user in safeguarding their computer from malicious internet threats. Through its cutting-edge technology, this software will help you protect your PC against infections caused by various kinds of malware and other threats, including spyware, adware, computer viruses, worms, trojan horses, keyloggers, ransomware, and potentially unwanted program (PUPs).

SafeBytes has excellent features when compared to various other anti-malware programs. A few of them are given as below:

Real-time Active Protection: SafeBytes gives you round-the-clock protection for your personal computer limiting malware attacks instantly. They are extremely effective in screening and removing various threats because they’re continuously revised with new updates and alerts. Robust, Anti-malware Protection: Safebytes is made on the best virus engine within the industry. These engines will detect and get rid of threats even during the early stages of a malware outbreak. Internet Security: SafeBytes inspects the hyperlinks present on a webpage for possible threats and informs you if the website is safe to visit or not, through its unique safety rating system. Low CPU Usage: SafeBytes is a lightweight and user-friendly anti-virus and anti-malware solution. Since it uses minimum computer resources, this application leaves the computer power exactly where it belongs to: with you actually. 24/7 Online Tech Support: You may get absolutely free 24/7 technical support from their computer experts on any product queries or computer security concerns. SafeBytes will keep your personal computer safe from the latest malware threats automatically with almost no input needed from you again. Once you have downloaded and installed this software, you will no longer have to bother about malware or any other security concerns. You will get the best all-around protection for the money you pay on SafeBytes anti-malware subscription, there isn’t any doubt about it.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove SMSFromBrowser without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised. The following files, folders, and registry entries are created or modified by SMSFromBrowser
Files: %ALLUSERSPROFILE%MicrosoftWindowsStart MenuProgramsSMSfromBrowser %ALLUSERSPROFILE%Start MenuProgramsSMSfromBrowser %LOCALAPPDATA%SMSfromBrowserTooltab %UserProfile%Local SettingsApplication DataSMSfromBrowserTooltab Registry: HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper ObjectsFFE35078-94B2-4FC0-990D-BF8289BC25E4 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionexplorerBrowser Helper ObjectsFFE35078-94B2-4FC0-990D-BF8289BC25E4 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftWindowsCurrentVersionexplorerBrowser Helper Objects3188EEFD-9259-445D-8CCD-B99D6296AD1A HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtStats3188EEFD-9259-445D-8CCD-B99D6296AD1A HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtSettingsFFE35078-94B2-4FC0-990D-BF8289BC25E4 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtSettingsB1D7EA4A-79CA-454E-897F-F5A052E467F6 HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExtSettings3188EEFD-9259-445D-8CCD-B99D6296AD1A HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerApproved Extensions, value: 3188EEFD-9259-445D-8CCD-B99D6296AD1A HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerApproved Extensions, value: B1D7EA4A-79CA-454E-897F-F5A052E467F6 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerApproved Extensions, value: FFE35078-94B2-4FC0-990D-BF8289BC25E4 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerToolbar, value: B1D7EA4A-79CA-454E-897F-F5A052E467F6 HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftTracingSMSfromBrowser_RASMANCS HKEY_CURRENT_USERSoftwareMicrosoftTracingSMSfromBrowser_RASMANCS HKEY_CURRENT_USERSoftwareWow6432NodeMicrosoftTracingSMSfromBrowser_RASAPI32 HKEY_CURRENT_USERSoftwareMicrosoftTracingSMSfromBrowser_RASAPI32 HKEY_CURRENT_USERSoftwareAppDataLowHKEY_CURRENT_USERSoftwareSMSfromBrowser_f7 HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerDOMStoragesmsfrombrowser.dl.myway.com HKEY_CURRENT_USERSoftwareSMSfromBrowser HKEY_LOCAL_MACHINEHKEY_CURRENT_USERSoftware[APPLICATION]MicrosoftWindowsCurrentVersionUninstall..Uninstaller
Read More
Fixing the Machine Check Exception Blue Screen Error in Windows 10
BSOD or Blue Screen of Death errors are one of the toughest issues you can encounter in Windows 10 as well as the hardest ones to resolve as they simply shut the system down or restart it abruptly and claims that it isn’t possible to boot Windows again. One of the difficult BSOD errors is the Machine Check Exception BSOD error. The reason why it is hard to fix is that in most cases, it occurs soon after Windows loads which gives users little to no time in resolving it. To make things worse, the system also freezes right before it displays the blue screen error and shuts the system down. Usually, the Machine Check Exception Stop error occurs due to the failure or overstressing of the hardware components. And in the case of almost all Blue Screen of Death errors, the issue usually has something to do with the drivers. So if you frequently see this BSOD error from time to time, now’s the time to act on it by following the solutions given in this post.

Option 1 – Update the Device drivers

  • Tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. Look for the device driver you and then select either “Update driver” or “Uninstall device”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • If you have chosen to uninstall the driver, follow the screen options to complete the process and then restart your PC.
  • Connect the device and Scan for hardware changes – you can see this option under Device Manager > Action.

Option 2 – Try running the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 3 – Try running the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be causing the Machine Check Exception BSOD error. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Run the Startup Repair

In the Blue Screen where the Machine Check Exception error is displayed, tap the F8 key to go to the Startup Settings where you can find Startup Repair and then run it. Note that this is a must-try option especially if you are unable to start your computer and if you can use your computer for a few moments.

Option 5 – Run the DISM tool

There are cases when the Machine Check Exception error is caused by the Windows System Image so you need to repair it using the DISM or Deployment Imaging and Servicing Management tool. The DISM tool is another command-line tool in the Windows operating system that could help users fix various corrupted system files. To use it, follow these steps:
  • Open the Command Prompt as admin.
  • Then type in this command: Dism /Online /CheckHealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 6 – Try resetting the BIOS

If you have made some modifications in the BIOS that might have caused this error, you have to revert those changes to resolve the issue. On the other hand, if you have made a couple of changes and you do not remember which is which, you might have to reset the BIOS.

Option 7 – Try resetting Windows 10

To fix this BSOD error, you can try resetting Windows 10. Doing so won’t get rid of any file in your system – instead of erasing all your media files and documents, this reset option resets all the system settings and files.
Read More
How to place control panel in File explorer
Recent Windows updates have been slowly but surely moved a lot of control panel features into settings. This indicates that in the long term goal is probably to get rid of the control panel altogether. No matter how the setting app is easy to use and good there are still things in the control panel that we need and we will still need until they are all moved in the setting application. There are several ways to open and get to the control panel from run dialog to shortcut keys but one perhaps more convenient and easiest way is to just simply have in file explorer right beside hard drives double click away. In order to place the control panel icon inside file explorer, we will need the help of our old friend: the registry editor. As always playing with the registry editor can cause some instability and it is always a smart thing to back up it first before attempting any kind of edits.

Registry editor adding a key

To open registry editor press ⊞ WINDOWS + R to open the run dialog and inside type in REGEDIT followed by ENTER Once the registry editor is opened locate the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MyComputer Right-click on the NameSpace folder on the left navigation pane and then select New > Key Rename the key with {21EC2020-3AEA-1069-A2DD-08002B30309D} (This CLSID code will add access to the Category view of the Windows 10 Control Panel) or with {26EE0668-A00A-44D7-9371-BEB064C98683} (This CLSID code will add access to the large icons view of the Windows 10 Control Panel) Save and exit the registry editor Now when opened, file explorer will show a control panel icon for easy access.
Read More
How To Speed Up PC Startup
Hello and welcome to How To Speed Up PC Startup where we will explore how to make your PC boot-up system faster. When your computer gets older, you'll see a decrease in your PC's load time. This can be very annoying and frustrating, especially if you're not accustomed to exercising patience. Your computer's boot time does not need to be sluggish, even if it's old. While there are reasons why your computer is acting up and giving you the 'slow' sign, there are ways that you can optimize how fast your PC starts up at the beginning. Once you start speeding things up, you’ll never look back!

Start With your BIOS

You may need to tweak your PC’s start-up menu. Since the majority of issues encountered on your PC might not be related to the software running in the back end, you can focus on your computer's hardware. The ideal way to speed up your PC startup is to access your computer's BIOS when booting up. This can be accessed by holding the DEL key or whichever button is used to tap into your BIOS. You can change where your computer boots from. You can opt to put your hard disk right at the top which would elude searching for CDs and other storage media devices when your PC starts up.

Tweak Startup Programs

There are many programs that execute when your computer starts up. These programs normally run in the back end. Most times back-end programs are unnecessary and do not contribute to the productivity or performance of your computer when in use. Instead of allowing these programs to execute when your PC boots up, why not disable them?  By deactivating these programs, you'll be reducing the amount of CPU usage which will accelerate your PC performance. Additionally, there are some installed programs that you never use. Instead of leaving these programs to occupy needed space on your computer system, you can uninstall these to create more room on your computer. This actually increases your PC startup speed.

Put Malware on a Leash

Malware and spyware can cause problems for your start-up. A slow computer is an indication that your computer is plagued by malware. This affects your computer's boot time and whether or not it'll startup as quickly as you intend it to. If your computer gives you the 'virus alert', you need to download an antivirus program that will be able to eradicate all virus threats. Be mindful of where you download antivirus programs since many of them are viruses or have viruses attached to them. Some viruses are tough on your computer. This means that if an antivirus works for your best friend, it may not work for you. Since malware differs in functions and the havoc they cause, it's best to know what you're up against by doing research.

Clean Your Registry

You should also clean out your registry. The fewer unused registry keys you have lying around on your computer, the faster your computer will go. Getting a good registry cleaner from a clean source can help tremendously, but be careful; registry cleaners have the potential to be very dangerous so make sure you backup everything on your computer and only download registry cleaners from a reliable source. By implementing the above tips, you'll see quick improvements when using your computer.
Read More
Your Windows license will expire soon
If you suddenly get a message telling you that “Your Windows license will expire soon, You need to activate Windows in Settings” on your Windows 10 computer but you know that your Windows 10 is already activated. Worry not for this post will help you get rid of that error message right away. Before you get started, make sure that you have the Windows product key with you. If you don’t, you can get it by running the following command in an elevated Command Prompt:
wmic path SoftwareLicensingService get OA3xOriginalProductKey
Take note of the product key and then proceed to the options given below.

Option 1 – Try activating Windows 10 again or use another product key

  • If you’re sure that you have the correct product key, click the Go to the Settings button.
  • After that, click the Activate button once again.
  • If you have another license key, you can also use that as well, just simply click on the Change product key.
  • Then enter the new product key and click on Activate. That should fix the problem, if it doesn’t, refer to the next option below.

Option 2 – Try to reset the licensing status

  • Click the Start button and then type “cmd” in the Search box and then tap Ctrl + Shift + Enter to open an elevated Command Prompt.
  • Next, type the “slmgr –rearm” and hit Enter to reset the licensing status.
  • Restart your computer and check if the error is now gone or not.

Option 3 – Try uninstalling the product key and re-enter it once more.

  • The first thing you have to do to uninstall the product key is to know the Activation ID of your Windows installation. To do so, open an elevated Command Prompt and type this command, and hit Enter – vbs /dlv
  • After you enter the command, you should see the licensing status and Activation ID. And to get all the Activation IDs of all the installed Windows versions, key in this command and hit Enter – vbs /dlv all
Note: The “/dlv” parameter will give you the license information for the installed operating system.
  • After you enter the second command, you should see a Windows Script Host window with all the Windows licensing and activation status. Take note of the Activation ID.
  • Next, in the same elevated Command Prompt, type this command – slmgr /upk <Activation ID>
Note: In the third given command, “/upk” stands for “uninstall product key”. This parameter uninstalls the product key of the current Windows edition.
  • Restart your PC. After that, your computer will be in an unlicensed state so you need to re-enter the product key again.

Option 4 – Try rebuilding the Tokens.dat file.

The issue might be caused by a corrupted Tokens.dat file. The Tokens.dat file is a digitally signed file that stores most of the Windows Activation files so if it is corrupted then no wonder you’re having activation issues. To rebuild the Tokens.dat file, refer to these steps:
  • From the WinX Menu, open an elevated Command Prompt.
  • After opening Command Prompt, you need to type each one of the following commands and after you type each command, hit Enter.
    • net stop sppsvc
    • cd %windir%ServiceProfilesLocalServiceAppDataLocalMicrosoftWSLicense
    • ren tokens.dat tokens.bar
    • net start sppsvc
    • exe %windir%system32slmgr.vbs /rilc
  • Now restart your computer.

Option 5 – Try running the Windows 10 Activation Troubleshooter

  • Go to Settings and then select Activation.
  • After that, click on the Windows Activation and then troubleshoot. This will help you address most of the commonly found activation issues in Windows devices.

Option 6 – Try activating Windows 10 via mobile phone

Activating Windows 10 can also be done using your phone. Just note that you have to call Microsoft to do so.
  • In the Start Search box, type in “Slui 4” and tap Enter.
  • Next, select your country and click on Next.
  • Keep the window open and call the toll-free number of the country you’re from.
  • Afterward, a confirmation ID should be given by the automated system which you must take a note of.
  • Finally, in the box on the window, type in the confirmation ID and click on the Activate button. That should do it.
Read More
How to Fix Error Code 0xc0000142

What is Error 0xc0000142?

Error 0xc0000142 can occur in any of the Windows versions and usually occurs when an application fails to properly initialize.

This error can be critical for a computer as it signifies that the system is unstable. Error 0xc0000142 can cause slow performance in a PC, system freeze, startup and shutdown issues, blue screen and errors in installation.

Solution

Restoro box imageError Causes

Windows/Application Error 0xc0000142 can occur because of a number of reasons.

When a computer is an overload with data, or when system files get broken or missing, this error can occur and will result in startup and shutdown issues as well as the blue screen. Another reason, and one which is quite common, is improper computer maintenance.

This will cause a PC to perform slow, system freezes, and installation errors. This error displays ‘failed to initialize’ on either a Windows error box or the blue screen of death.

Further Information and Manual Repair

Error 0xc0000142 can occur at any time, but there are many ways to resolve it. For instance:

1) Clean the Registry

A corrupted registry is one of the major reasons why this error occurs. The registry is used by Windows to store information and settings on the computer, which is why it has a large database.

This database contains emails, wallpapers, saved passwords and much more in ‘file path references’. These allow Windows to run the common files in your system. A registry cleaner can fix any errors in the registry database.

2) Malware Scan

Viruses can cause certain applications to not function properly. Hence, download a strong antivirus and run a deep scan on your system and remove any potential infections and spyware.

3) Reinstall Applications

Non-critical applications in a computer are those that are installed by the user. If error 0xc0000142 displays in any of your installed programs, then you should reinstall these programs. Often applications have damaged or corrupted files which can slow them down. To resolve this, follow these steps:

  • From Start, click on Control Panel
  • Go to Add/Remove Programs and uninstall the programs
  • Restart your PC and reinstall the program

The third step is not recommended in case the error is caused by cmd.exe

4) Repair Windows

If the error is still on display despite following the previous steps, then you can repair Windows. This process allows Windows to retain all your data and information by simply replacing the program files and settings with fresh ones. This can stop error 0xc0000142 by allowing the programs access to use necessary files smoothly and effectively.

If you cannot resolve the error in any of these steps, then there is another way to do so if you have a computer that runs the Microsoft Internet Security and Acceleration (ISA) Server 2000. Follow these steps in order to resolve it:

  • Make sure that in Program Files and Microsoft ISA Server, a Clients folder exists. The ISA Server service will run on this folder
  • Confirm that Administrators and SYSTEM have Full Control assigned in the Program Files/Microsoft ISA Server/Clients folder
  • Confirm that Msplat.txt file is in the Clients folder. You can copy this file from other ISA Server computers if it is missing
  • If the Clients folder is damaged or is missing, or if you can’t copy the Msplat.tct file from another ISA Server computer, then reinstall the ISA Server 2000
Read More
Fix Chrome Error ERR_ICANN_NAME_COLLISION
If you are browsing the internet using the Google Chrome browser in your Windows 10 computer but you suddenly encounter an error message that states, “ERR_ICAN_NAME_COLLISION”, read on as this post will walk you through in fixing the problem. Here’s the full content of the error message:
“The site can’t be reached, This site on the company, organization, or school intranet has the same URL as an external website. Try contacting your system administrator. ERR ICAN NAME COLLISION.”
This kind of error is caused by an error in a private namespace or a random redirection to an incorrect proxy server. There are several ways to fix this error. You can try to check the integrity of the Hosts file or check the proxy. You could also try to use the Registry Editor and apply some tweaks or remove any conflicting browser extensions or flush the DNS cache, as well as run a malware scan.

Option 1 – Try to check the integrity of the Hosts file

To check the integrity of the Hosts file, refer to the following steps:
  • You have to navigate to this path inside File Explorer: C:/Windows/System32/driversetc
  • After that, look for a file named “Hosts” and right-click on it, and open it with the Notepad app.
  • Next, make sure that you write the block URLs in your computer in the list and then save the file.
Note: There are times when you are logged in with administrator credentials and you may receive an error message. In such case, type “notepad” in the Start Search and right-click on Notepad from the search results, and then select the “Run as administrator” option. After that, open the Hosts file and make the necessary changes and save it.

Option 2 – Try to check the Proxy server

There are some users who reported that they’ve fixed the problem after they’ve disabled the use of a proxy server using the built-in way. Follow the steps below to disable the proxy server.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 3 – Try to use the Registry Editor

Before you apply some registry tweaks, make sure that you create a System Restore point. Once you have that covered, follow these steps:
  • Tap the Win + R keys to open the Run utility and type “Regedit” in the field and tap Enter to open the Registry Editor.
  • After that, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesTcpipParametersDataBasePath
  • Look for the default key and double click on it and make sure that its Value data is set as “C:/Windows/System32/driversetc”.
  • Now exit the Registry Editor and restart your computer to apply the changes made

Option 4 – Flush the DNS cache

You could also try to flush the DNS cache to fix the “ERR_ICAN_NAME_COLLISION” error. All you have to do is open Command Prompt as an administrator and then execute each one of the following commands sequentially to flush the DNS cache:
  • ipconfig/release
  • ipconfig/renew
  • ipconfig/flushdns

Option 5 – Get rid of any conflicting browser extensions

  • Open Chrome and press Alt + F keys.
  • Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
  • Proceed to On Startup and mark Open a specific page or set of pages.
  • To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.
Note: If removing the browser extensions or toolbars didn’t work, you can also try to reset your Google Chrome browser.
  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Option 6 – Run a malware scan using Windows Defender

It is possible that your computer is infected with malware which could be why you’re getting the “ERR_ICAN_NAME_COLLISION” error. Thus, you need to scan your computer using Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
Read More
How to remove WeatherGenie Browser Hijacker

WeatherGenie is a Browser Extension that allows users to check the current weather in any town at any time. This extension adds the “Weather:” search option to your new tab, and changes your default search engine to Yahoo.com. It also ads system Registry Entities that allow it to run each time the computer is restarted, several task schedulers are also added to allow it to run at various times during the day.

While installing this extension monitor browsing data from your computer. You may also see additional injected ads, sponsored links, and pop-up ads through your browser sessions. Weather games have been marked as a Browser Hijacker by several anti-virus scanners and are therefore not recommended to keep on your computer. It is flagged as potentially unwanted for optional removal.

About Browser Hijackers

Browser hijacking is a very common type of online fraud where your web browser settings are altered to allow it to do things you do not intend. Browser hijackers could do a variety of things on your PC. Often, hijackers will force hits to sites of their preference either to increase targeted traffic generating higher ad earnings, or to gain a commission for every user visiting there. Even though it might seem naive, all browser hijackers are harmful and thus always regarded as security risks. As soon as the malware attacks your computer or laptop, it begins to mess things up a whole that slows your system down to a crawl. In the worse case, you might be pushed to tackle serious malware threats too.

How you can know whether the web browser is hijacked?

Symptoms that an internet browser is hi-jacked include: 1. you notice unauthorized modifications to your web browser’s home-page 2. bookmark and the new tab are also changed 3. the essential web browser settings are modified and unwanted or insecure sites are put into the trusted sites list 4. you’re getting new toolbars you have never witnessed before 5. you’ll notice random pop-ups start showing on a regular basis 6. web pages load slowly and at times incomplete 7. you can’t navigate to particular web pages, such as security software-related websites.

How does a PC get infected with a browser hijacker?

There are a number of ways your PC can become infected with a browser hijacker. They usually arrive by way of spam e-mail, via file-sharing networks, or by a drive-by download. They can be included with toolbars, BHO, add-ons, plugins, or browser extensions. Other times you might have mistakenly accepted a browser hijacker as part of a software bundle (generally freeware or shareware). A good example of some popular browser hijackers includes Conduit, Anyprotect, Babylon, SweetPage, DefaultTab, RocketTab, and Delta Search, but the names are regularly changing. The existence of any browser hijacker on your system might substantially diminish the browsing experience, record your internet activities that lead to critical privacy concerns, diminish overall system performance and cause software instability as well.

The best ways to get rid of browser hijackers

Some browser hijacking can be simply reversed by identifying and eliminating the corresponding malware software from your control panel. But, many hijackers are harder to find or eliminate as they could get themselves connected with certain crucial computer files which allow them to operate as a necessary operating-system process. Besides, browser hijackers could modify the Computer registry so it could be very tough to repair manually, especially if you’re not a very tech-savvy individual. You can go for automatic browser hijacker removal by just installing and running a reliable anti-malware application. SafeBytes Anti-Malware discovers all kinds of hijackers – such as WeatherGenie – and eliminates every trace quickly and efficiently. Utilize a pc optimizer together with your antivirus software to repair various registry issues, remove system vulnerabilities, and improve your computer performance.

How To Get Rid Of Malware That Is Blocking Anti-Malware Installation?

Practically all malware is detrimental and the effects of the damage may vary based on the specific type of malware. Some malware goes to great lengths to stop you from downloading or installing anything on your PC, particularly anti-virus software programs. If you’re reading this, chances are you’re stuck with a malware infection that is preventing you to download or install the Safebytes Anti-Malware program on your system. Refer to the instructions below to get rid of malware through alternative ways.

Remove malware in Safe Mode

Safe Mode is actually a special, basic version of Windows where only bare minimum services are loaded to stop viruses and also other problematic programs from loading. In the event the malware is blocking internet access and affecting your computer, starting it in Safe Mode enables you to download anti-malware and run a scan whilst limiting possible damage. In order to enter into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSConfig and locate the “Safe Boot” options in the “Boot” tab. Once you’re in Safe Mode, you can attempt to install your anti-malware software without the hindrance of the malware. After installation, run the malware scanner to get rid of most standard infections.

Switch to an alternative internet browser

Some malware mainly targets specific internet browsers. If this is your situation, use another internet browser as it can circumvent the computer virus. The best solution to avoid this problem is to opt for a web browser that is well known for its security features. Firefox contains built-in Phishing and Malware Protection to help keep you safe online.

Make a bootable USB anti-virus drive

Here’s yet another solution which is using a portable USB anti-virus software that can scan your system for malware without needing installation. Follow these steps to employ a USB flash drive to clean your corrupted computer system. 1) Download the anti-malware on a virus-free PC. 2) Insert the USB drive on the same computer. 3) Double-click the Setup icon of the anti-malware program to run the Installation Wizard. 4) Choose the flash drive as the location for saving the file. Follow the instructions to complete the installation process. 5) Now, transfer the flash drive to the infected computer. 6) Run the Safebytes Anti-malware directly from the flash drive by double-clicking the icon. 7) Click on “Scan Now” to run a scan on the affected computer for viruses.

Top Features of SafeBytes Anti-Malware

Today an anti-malware tool can protect your computer or laptop from various forms of online threats. But how do choose the best one amongst several malware protection software that is available in the market? Perhaps you might be aware, there are several anti-malware companies and tools for you to consider. A few of them are great but there are many scamware applications that pretend as genuine anti-malware software waiting to wreak havoc on the computer. When searching for an anti-malware tool, pick one which provides dependable, efficient, and complete protection against all known computer viruses and malware. One of the highly recommended software is SafeBytes AntiMalware. SafeBytes carries a superb history of excellent service, and customers are happy with it. Safebytes is one of the well-established PC solutions companies, which offer this comprehensive anti-malware tool. When you have installed this software, SafeByte's sophisticated protection system will ensure that absolutely no viruses or malware can seep through your computer. SafeBytes anti-malware takes PC protection to a whole new level with its advanced features. The following are a few of the great ones: Active Protection: SafeBytes provides complete and real-time security for your PC. It will inspect your personal computer for suspicious activity at all times and shields your personal computer from illegal access. Robust Anti-malware Protection: Safebytes is based on the best virus engine within the industry. These engines can find and eliminate threats even during the early stages of a malware outbreak. Fast Scan: SafeBytes’s high-speed malware scanning engine reduces scanning times and extends battery life. Simultaneously, it’ll effectively identify and remove infected computer files or any online threat. Internet Security: SafeBytes checks and provides a unique safety ranking to every website you visit and block access to web pages considered to be phishing sites, thus safeguarding you from identity theft, or known to contain malicious software. Very Low CPU and Memory Usage: SafeBytes is a lightweight tool. It consumes a very small amount of processing power as it runs in the background so you are free to use your Windows-based PC the way you would like. Premium Support: For any technical issues or product assistance, you could get 24/7 professional assistance via chat and email. To conclude, SafeBytes Anti-Malware is pretty great for securing your laptop or computer against all sorts of malware threats. Malware problems will become a thing of the past when you put this software program to use. So if you’re looking for a comprehensive antivirus program that’s still easy to use, SafeBytes Anti-Malware is exactly what you will need!

Technical Details and Manual Removal (Advanced Users)

To remove WeatherGenie manually, navigate to the Add/Remove programs list in the Control Panel and choose the program you want to remove. For internet browser extensions, go to your browser’s Addon/Extension manager and choose the plug-in you wish to disable or remove. You’ll probably also want to reset your browser to its default configuration settings. In order to ensure the complete removal, manually examine your hard drive and Windows registry for all of the following and eliminate or reset the values as needed. Please keep in mind that only experienced users should attempt to manually edit the registry because deleting any single critical system file results in a serious problem or even a system crash. In addition, certain malware is capable of replicating or preventing deletion. It is advisable that you do the removal process in Safe Mode.
Files: %UserProfile%\Application Data\Microsoft\%random%.exe %System Root%\Samples %windows%\system32\drivers\Search.weather-genie.com.sys %User Profile%\Local Settings\Temp %Documents and Settings%\All Users\Start Menu\Programs\Search.weather-genie.com %Documents and Settings%\All Users\Application Data\ %Program Files%\Search.weather-genie.com C:\ProgramData\%random numbers%\ Search And Delete: doguzeri.dll 3948550101.exe 3948550101.cfg Registry: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\msseces.exe Debugger = svchost.exe HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Search.weather-genie.com HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings WarnOnHTTPSToHTTPRedirect = 0 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings WarnOnHTTPSToHTTPRedirect = 0 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore DisableSR = 1 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ekrn.exe Debugger = svchost.exe HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\msascui.exe Debugger = svchost.exe HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run 3948550101 HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run\xas HKEY_CURRENT_USER\Software\Search.weather-genie.com
Read More
Fix Communication with service process failed
This post will guide you in fixing the “Communication with service process failed” error in Windows 10. This error is related to the Intel Driver and Support Assistant application. Although this error does not reportedly cause any loss of functionality in the computer, however, it still indicates that there is something wrong with some of your driver modules. Intel has taken a bold step and combined its older modules into this new application (Intel Driver and Support Assistant) recently. This application enables users to scan their computers for any available updates from Intel. This is the main application of Intel and provides users a way to update their driver software automatically instead of manually updating it. However, with the recent reports submitted by some users, it seems that something is wrong with this application, and users to have to deal with the “Communication with service process failed” error. This error might be caused by several reasons, for one, it could be that the application is corrupted or incomplete in its nature which is possible since this is still a developing and newly released app. It could also be that there are other utilities or modules that conflict with the Intel software. Whichever the reason may be, you can try out the options given below to resolve the problem but before you proceed, make sure that you have an administrator account as well as an active and stable internet connection.

Option 1 – Disable DSATray in Startup

If you receive this error message every time you start your computer then this means that the application is not able to launch properly. Like pointed out, it could be that it is still incomplete in nature or it conflicts with other applications. Thus, you can try to disable the service from the startup and check if it fixes the problem.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “taskmgr” in the field and hit Enter to open the Task Manager.
  • After that, go to the Startup tab and look for the Intel Driver and Support Assistant app.
  • Right-click on the app and select Disable.
  • Restart your PC and check if the error is now fixed or not

Option 2 – Reinstall the Intel Driver and Support Assistant

If the first option did not work, you can try reinstalling the Intel Driver and Support Assistant app. To do so, follow these steps:
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for Intel Driver and Support Assistant and select it and then uninstall it.
  • After you have the app uninstalled, open your browser and go to Intel’s official website. From there, download the driver utility manually.
  • Once the download is finished, right-click on it and select “Run as administrator” and install the app on your PC with elevated access.
  • Restart your PC and then check if the error is now fixed.
Read More
File Record Segment is Unreadable in Windows 10
If you suddenly encounter an error message saying, “ File Record Segment is Unreadable ” on a blue screen while booting your PC, it means that your hard drive is in an error state. This particular blue screen of death error might have a lot of bad sectors or might have reached its end. The workarounds you can try to resolve the issue is by locating the bad sectors or checking your hard drive for any discrepancies in the mapping and fix them. Follow the detailed instructions laid out below for these workarounds.

Option 1 – Try to check for any bad sectors and wrong configurations in your hard drive

The first thing you have to check is the boot files on your PC. As you know, your PC boots from these files and if there is anything wrong with any one of them or if one of them ends up getting corrupted, you will most likely see the blue screen of death error or a prompt with an error message saying, “File record segment is unreadable”. According to some users who reported this issue, new hard drives aren’t exempted from this error. That’s why it is recommended that you carry out this solution no matter what kind of scenario you are in. You will have to launch the Command Prompt in recovery mode and see if you can fix the problem by executing the check disk commands.
  • Upon booting, restart your PC and tap F11 to go to the recovery environment then select Troubleshoot.
  • Next, click Advanced from the given options and select Command Prompt.
  • After opening Command Prompt, execute the commands listed below, and don’t forget to hit Enter right after you type in each one of them and if you have installed Windows to some different directory, you must replace “C” with the name of the drive you’ve installed Windows with.
  • chkdsk C: /r /x
  • chkdsk C: /f
Note: The Chkdsk function might take a while before it finishes its operations so you need to be patient and wait until the entire process is completed. And depending on the situation, it might even take a day at most so patience is really the key here.

Option 2 – Try connecting the hard drive to a different computer

If option 1 didn’t work for you and you’re still seeing the error, you can try connecting the hard drive to a different computer and then copy the data first. Make it a priority to salvage the data just in case the hard drive won’t make it in the future. After replicating your hard drive, you can then try running the chkdsk commands that are listed in option 1 above in the new computer you’re connecting your hard drive to and make sure that you key in the correct drive letter that’s assigned to the hard drive you’re using. After executing the chkdsk commands, plug your hard drive back into the previous computer and then check if you can now boot it without any issues.

Option 4 – Replace the faulty hard drive

If none of the options provided above really worked out then maybe it’s time to consider getting a replacement for your hard drive. In about 50% of the cases about this error, some unfortunate users were left with no choice but to replace the hard drive since the problem is with the hard drive itself. Hard drives have a complex running mechanism which includes a head and the disk that rotates accordingly so you can check if the cables connected to the hard drive are connected properly and if it is in a correct position or not. In addition, you also have to make sure that the SATA adapters where the hard drive is connected are working properly. If the drive is showing problems in the I/O operation, there is little chance for you to use it as a normal hard drive. If the hard drive is in warranty, get it checked and replace it. If not, you might consider taking it to the service center for the specialists to take a look into it.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status