Shift Key is not working in Windows

External hard drives have become essentials as they store data. However, they are also prone to issues and one of them is the “The device is not ready”. You could encounter this error when you try to access your connected hard drive. This error won’t allow you to access the contents of your hard drive so unless you fix it, you won’t be able to access any of the files on your hard drive. One of the most likely causes of this error is a hardware defect. Aside from that, it could also be due to loose connections, obsolete device drivers, as well as compatibility issues between the operating system and the hard drive. Before you start troubleshooting the problem, you need to determine if you were able to access your hard drive before you encountered the error or not. If not, you need to check the compatibility of the device with your operating system as it could be the reason why you’re getting the error. There are several potential fixes you can check out to fix this error. You can try to check the hardware connections, run the built-in Hardware and Devices troubleshooter, as well as the USB troubleshooter. You could also run the CHKDSK utility or update the drivers of the device or the USB drivers.

Option 1 – Try checking the hardware connections

The first thing you have to do before you further troubleshoot the problem is to check the hardware connections of your computer and see if there are damaged ones, just like with USB ports, it would also affect the overall connectivity of the device with the computer. So if you notice some irregularities in the connecting cable physically, you might have to buy another one and replace it and then see if it fixes the problem or not.

Option 2 – Run the Hardware and Devices Troubleshooters

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Note: You could also try to run the USB troubleshooter as it could also resolve the problem.

Option 3 – Run the CHKDSK utility

As you know, the CHKDSK utility can help you in identifying the bad sectors in a drive and fix them automatically. Thus, you can run it to fix the “The device is not ready” error when you connect your USB drive to your computer.

• Open Command Prompt with admin privileges.
• Next, type and enter this command to execute it: chkdsk /f <drive>
• Now, wait until the process is completed and exit Command Prompt.
• Restart your computer and try connecting the USB drive again and see if the error is fixed.

Option 4 – Try to update the drivers of the device

Although you can always update the device drivers using the Device Manager, you might want to try downloading the latest set of drivers directly from the manufacturer’s website. Once you’ve downloaded them, install them right away and then correct the external hard drive.

Option 5 – Update or reinstall the Universal Serial Bus Controller driver

If updating the drivers of the device did not fix the “The device is not ready” error, you can try to update or reinstall the Universal Serial Bus Controller drivers instead of using the Device Manager. Refer to the following steps:

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.

Note: If it is a regular USB drive, then it will be listed as a USB Mass Storage Device but if you have a USB 3.0 device, then look for a USB 3.0 Extensible Host Controller.

• Restart your PC and then click the “Search automatically for updated driver software” option.

Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.

Option 6 – Restart your computer in a Clean Boot State

If the first three given options didn’t work and you still see the error when you connect external devices, you can try putting your computer in a Clean Boot State and then try connecting them again.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to connect the external devices and check if the error is now gone.

As you know, one of the most popular browsers these days is the Google Chrome browser. Browsing the web every day using your Chrome browser, leaves a trail of browsing history. Google uses the browser history to streamline and make the browsing experience a lot better. But there are times when Chrome users experience trouble in deleting their web browsing history, data, cookies, and cache. In this post, you will be guided through specific settings that will help you in getting rid of the browsing history in Chrome. There are several options you can take in clearing the browsing history in Chrome. But before you try them, you can try the basic one first using the following steps:

• First, click on the three-dotted icon and click on History from the menu.
• Next, click on the Clear browsing data option and select “All time”.
• Then select the type of history you want to delete.
• After that, click on the Clear Data button.

If clearing the browsing history in Chrome the old way didn’t work, then you can try to check out the options provided below.

Option 1 – Clear the cache using the File Explorer

The first thing you can do is to clear the cache by using File Explorer. To get started, refer to these steps:

• Tap the Win + E keys to open File Explorer.
• Next, navigate to the following paths:
  • C:/Users/YOURUSERNAME/AppData/Local/GoogleChrome/User Data/DEFAULT/Cache
  • C:/Users/YOURUSERNAME/AppData/Local/GoogleChrome/User Data/PROFILENAMECache
• From the given locations above, replace “YOUR USERNAME” with the user profile name you use and then search for a file named “Cookies”.
• Now delete its contents.

Option 2 – Reset Chrome

Resetting Chrome can also help you fix the error. This means that you will be restoring its default settings, disabling all the extensions, add-ons, and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

Option 3 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:

• Hit the Win + R keys to open the Run dialog box.
• Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
• From there, rename the default folder and name it something else, e.g. “Default.old”.
• After that, install Google Chrome again and check if the issue is now fixed.

No one knows everything about a program off hand. You need to use the program for a long time before you can even possibly know all that it is able to do and all you are able to achieve with it. However, this doesn’t mean that you don’t need help from time to time. This is also the case when Outlook errors pop up. Sometimes there are things you must or probably should do with your program that you do not understand and definitely don’t know how to do. Set up POP3 with your email account in Outlook is one of these things you will probably need help to achieve.

Steps to Set up POP3

First, you may need to know what POP3 is. POP3 is the way emails are sent from one email address to another. It may be more or less instant nowadays, but the process is still long and hard-winded. Similar to how your letters get from your mailbox to the recipients' mailbox, your emails get from you to the next person. Letters are picked up in your mailbox and sent to your post office where they send it to the recipient’s post office who sends it to the recipient’s mailbox. Similarly, your email is sent to your outbox, which sends it to your email service provider, that sends it to the recipient’s email service provider who sends it to their inbox. This is one of the reasons that sending an email to someone who uses the same email service provider as you is about a millisecond faster. This process of sending emails is called POP3 and you need to set it up if you use Outlook on Microsoft. This, on Outlook, also determines which email account you send your emails from. You see, on Outlook and many other email service providers, you can have many different email addresses, no even necessarily with the email service provider’s prefix on the end. Now, if you want to see this for yourself, go on to your settings on Outlook and look for manage email accounts. If you have more than one email account, you will see them listed. Somewhere on the sidebar, you will see POP3 as well. If you want to add more email accounts to this, such as a business email or a personal email, then just click ‘Add new account’ instead of 'Manage email accounts'. When you click on an email account you have linked already, you will see on this side the details for your POP3 (incoming emails) and your SMTP (outgoing emails). This can be changed, but since everyone’s number of accounts and type of accounts is different, there is no set way to change this. However, you can give Microsoft a call and they will walk you through the necessary steps in order to change this.

Conclusion

So, POP3 can be incredibly easy to understand or incredibly hard; it depends on how good you are with electronics and the advice you are given. But don’t try to change things by yourself; get a professional from Microsoft to help you with POP3 on your Microsoft Outlook account.

FunPopularGames is a browser extension developed by Mindspark Inc. that lets you play popular, best-rated, and other games via popular websites, it also allows you to bookmark your favorite games for faster and easier access.

When installed it changes your default new tab page and default search engine to Search by MyWay. While browsing the internet with this extension enabled you will see additional injected ads, sponsored content, and pop-up ads throughout your browsing sessions.

While active this extension monitors user activity and browsing sessions, enabling it to track visited websites, clicked links, and other useful information that it later forwards to Mindspark to be used/sold for better ad placement.

About Browser Hijackers

Browser hijacking is amongst the internet’s constant risks that target internet browsers. It’s a kind of malicious software that alters your web browser’s configuration settings so that you are redirected to sites or web pages you had no intention of visiting. Browser hijackers could do a variety of things on your PC. These are generally used to force hits to predetermined sites, manipulating web traffic to generate ad revenue. Although it may seem naive, all browser hijackers are harmful and therefore always classified as security threats. Browser hijackers could also allow other destructive programs without your knowledge to further damage your PC.

How to determine if your internet browser has been hijacked

The following are some signs and symptoms that indicate you’ve been hijacked: 1. the home page of your browser is changed suddenly 2. you find new unwanted bookmarks or favorites added, usually directed to ad-filled or porn sites 3. the default online search engine and the default browser settings are altered 4. you see unsolicited new toolbars added 5. unstoppable flurries of popup ads show up on your computer screen 6. your browser has become unstable or starts running sluggishly 7. you can’t navigate to certain web pages, such as security software-related sites.

Exactly how browser hijacker finds its way onto your PC

There are several ways your computer or laptop can become infected with a browser hijacker. They typically arrive by way of spam email, via file sharing websites, or by a drive-by download. They can also originate from any BHO, extension, add-on, toolbar, or plug-in with malicious intent. Sometimes you might have accidentally accepted a browser hijacker as part of an application bundle (usually freeware or shareware). Browser hijacking can cause serious privacy problems and also identity theft, disrupt your browsing experience by taking control of outbound traffic, drastically slows down your computer by consuming lots of resources, and lead to system instability at the same time.

Browser Hijacker Malware – Removal

Certain browser hijacking can be simply reversed by discovering and removing the corresponding malware application from your control panel. But, the majority of hijacking codes are not easy to get rid of manually, since they go deeper into the operating system. Moreover, manual removals require in-depth system understanding and therefore could be a very difficult job for beginner computer users. Anti-malware software is really effective with regards to discovering and removing browser hijackers that standard anti-virus program has overlooked. To eradicate any type of browser hijacker from your personal computer, you should download this certified malware removal application – SafeBytes Anti-Malware.

What To Do When You Cannot Install Any Anti-virus?

Malware can cause all sorts of damage if they invade your PC, ranging from stealing your private information to deleting data files on your computer. Some malware is created to interfere with or prevent things that you want to do on your computer system. It may not allow you to download anything from the web or it will stop you from accessing a few or all internet sites, especially the anti-malware websites. If you’re reading this, you may have got affected by malware that stops you from downloading a security program such as Safebytes Anti-Malware. Although this type of issue will be difficult to circumvent, there are a few steps you can take.

Get rid of malware in Safe Mode

In Safe Mode, you are able to modify Windows settings, un-install or install some software, and eradicate hard-to-delete viruses. In the event the malware is obstructing internet access and affecting your PC, launching it in Safe Mode allows you to download antivirus and run a scan while limiting potential damage. To start the computer into Safe Mode, press the “F8” key on the keyboard just before the Windows logo screen comes up; Or right after normal Windows boot up, run MSConfig, look over “Safe Boot” under the Boot tab, and then click Apply. As soon as you reboot into Safe Mode with Networking, you can download, install, as well as update the anti-malware program from there. At this point, you can run the anti-malware scan to get rid of computer viruses and malware without any hindrance from another application.

Switch over to an alternate browser

Malicious program code may exploit vulnerabilities in a particular web browser and block access to all anti-malware software sites. If you are not able to download the security program using Internet Explorer, this means malware is targeting IE’s vulnerabilities. Here, you must switch to a different web browser like Chrome or Firefox to download the Safebytes application.

Create a portable antivirus for removing malware

Another method is to download and transfer anti-malware software from a clean PC to run a scan on the affected computer. Follow these steps to employ a flash drive to clean your corrupted system. 1) On a clean PC, install Safebytes Anti-Malware. 2) Plug the Thumb drive into the clean computer. 3) Double-click the Setup icon of the anti-malware software to run the Installation Wizard. 4) Choose the flash drive as the location for saving the file. Follow the directions to finish the installation process. 5) Remove the USB drive. You can now use this portable antivirus on the infected computer system. 6) Double-click the antivirus program EXE file on the USB flash drive. 7) Run Full System Scan to identify and clean-up up all kinds of malware.

SafeBytes Security Suite Benefits

In order to protect your laptop or computer from a variety of internet-based threats, it’s very important to install an anti-malware program on your PC. But with so many anti-malware companies out there, nowadays it’s difficult to decide which one you should obtain for your computer. A few of them do a good job in removing malware threats while some will ruin your computer by themselves. You have to pick one that is dependable, practical, and has a good reputation for its malware protection. Among few good applications, SafeBytes Anti-Malware is the strongly recommended software program for the security-conscious end user. SafeBytes anti-malware is a powerful, highly effective protection tool designed to help end-users of all levels of IT literacy in finding and removing harmful threats out of their personal computers. With its cutting-edge technology, this application will allow you to eradicate several types of malware which include viruses, PUPs, trojans, worms, ransomware, adware, and browser hijackers.

SafeBytes has got a plethora of wonderful features that can help you protect your computer from malware attacks and damage. A few of them are listed as below:

World-class AntiMalware Protection: With its advanced and sophisticated algorithm, this malware elimination tool can detect and remove the malware threats hiding in the computer effectively. Real-time Active Protection: SafeBytes offers an entirely hands-free active protection that is set to check, block and destroy all computer threats at its first encounter. They’re very efficient in screening and removing various threats since they’re continuously revised with new updates and safety measures. Internet Security: SafeBytes gives an instant safety rating to the pages you’re about to visit, automatically blocking dangerous sites and ensuring that you are certain of your online safety while browsing the web. Lowest CPU and Memory Usage: SafeBytes is a lightweight and easy-of-use anti-virus and antimalware solution. Since it utilizes minimum computer resources, this software leaves the computer’s power exactly where it belongs: with you. 24/7 Online Support: For any technical concerns or product assistance, you could get 24/7 professional assistance via chat and email. SafeBytes has come up with an excellent anti-malware solution that can help you conquer the latest malware threats and virus attacks. Malware trouble can become a thing of the past when you put this software program to use. You will get the very best all-around protection for the money you pay on SafeBytes Anti-Malware subscription, there isn’t any doubt about it.

Technical Details and Manual Removal (Advanced Users)

If you do not wish to use an automated tool and like to get rid of FunPopularGames manually, you could possibly do so by going to the Windows Add/Remove Programs menu in the Control Panel and delete the offending program; in cases of browser extensions, you may remove it by going to the browser’s Add-on/Extension manager. You will probably also want to reset your web browser to its default configuration settings. To be certain of complete removal, find the following registry entries on your computer and remove them or reset the values accordingly. However, editing the registry is usually a hard task that only advanced users and professionals should try to fix the problem. Moreover, some malicious programs have the capability to defend against its removal. Completing this task in Safe Mode is advised.

JavaScript Void 0 Error - What is it?

JavaScript is a computer programming language used to make a website work smoothly with the internet. It helps to display visual effects, animations, and other web page functions. You may come across the JavaScript Void (0) error message when there is a problem in loading JavaScript from a web page or the internet browser.

Error Causes

JavaScript Void (0) error is triggered by multiple reasons such as:

• It can be due to a simple random Windows application glitch.
• You are visiting an unsafe website that contains malware
• JavaScript’s web browser implementation  is broken due to poor program installation
• Active X controls, Java applets, and active scripting, the key components of JavaScript are disabled
• Registry issues like invalid or misconfigured registry keys

Further Information and Manual Repair

For JavaScript Void (0) error-free web surfing, it is advisable to repair the issue without any delays. Let’s take a look at different methods to resolve this error on your system.

Cause: Simple Random Glitch

Solution: If the cause for the JavaScript Void 0 error is a simple glitch, then it is advisable to restart your system and then run the program again.

Cause: JavaScript’s web browser implementation is broken

Solution: If you experience the JavaScript Void 0 error message after the installation of the new browser on your system, then poor installation of the program or program conflict is most likely to be the deep-rooted cause of this error code. To resolve it, uninstall the program and undo the recent changes.

Cause: Active X controls, Java applets, and active scripting, the key components of JavaScript are disabled

Solution: You should know that components including Active X controls, Java applets, and active scripting are all essential to JavaScript in order to make your browsers run properly. If these are disabled, you may come across the JavaScript Void (0). To fix it open your browser and select the Tools tab. Then click the options button and select content. Here check the ‘enable JavaScript’ check box and click Ok to enable these components.

Cause:  Registry Issues

Solution: If after performing all the solutions discussed above, you still come across JavaScript Void (0) error code, then you should know that the problem is bigger than what you expected. It triggers registry issues. Either the cause of the error is misconfigured or invalid registry keys. To reconfigure the registry keys setting may be a challenging task and complex if you are not a computer programmer.

If you are trying to run a Windows Service like the Diagnostic Policy Service and encounter an error instead that says, “Windows could not start the Diagnostic Policy Service”, worry not for this post will guide you on what you can do of the Diagnostic Policy Service is not running in your Windows 10 computer. As you know, the Diagnostic Policy Service enables problem detection, troubleshooting, and resolution for Windows components on your Windows operating system. When you encounter this kind of problem, you will also see the “Access is denied” error message. This occurs when the “MpsSvc” process does not have the permissions needed for the Registry keys. This kind of problem happens when the TrustedInstaller account is missing the permissions for a Registry key and so to fix this issue, you need to take full control and ownership of the Registry keys. You need to create a System Restore point first before you get started. This way, you can always undo the changes you’re about to make in case anything goes wrong. Once you’re done creating a System Restore point, refer to the following instructions to fix the “Windows could not start the Diagnostic Policy Service” error. Step 1: Tap the Win + R key combination to open the Run utility. Step 2: Type in “Regedit” in the field and tap Enter to open the Registry Editor. Step 3: After opening the Registry Editor, navigate to this registry path:

HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesDPSParameters

Step 4: After that, look for the “Parameters” registry key and select Permissions. Step 5: Now select your account under Group or user names. Step 6: Next, make sure that the “Full Control” and “Read” boxes are both checked, and then click on the Apply and OK buttons to save the changes. Step 7: Afterwards, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlWDIConfig Step 8: From there, look for the Config key and right-click on it and select Permissions and then click on Add and type “NT Service/DPS in the box and click OK. Step 9: Now select “DPS” and check the Full control box, click OK and exit the Registry Editor. Step 10: Reboot your computer and check if the error is now fixed.

The first major update for Windows 11, 22000.65 has brought some bug fixes and some new features. The previous update was just a bunch of small fixes but this time Microsoft has brought much more with this one.

Bug and security fixes:

• Patch for the PrintNightmare vulnerability.
• Taskbar icons not displaying after you rotate the screen back and forth.
• Date and time not following format settings.
• Contrast issues with File Explorer title bar
• Search dropping the first keystroke when you press the Windows key and type
• Blurry windows in ALT + Tab

Besides bug and security fixed newest update has also brought us some functional changes:

• The start menu can no longer be moved from center
• A search box appears at the top of the Start menu.
• Taskbar appears on secondary monitors.
• The refresh option appears on the jump list when you right-click the desktop. It was on the "Show more options" list before.
• New look for certain dialog boxes such as "battery low" or "display change"
• New snap layouts for portrait mode screens.
• Option to troubleshoot sound problems when you right-click the volume icon.
• Power mode settings on Power & battery settings menu.
• Right-clicking .ps1 files offers a "Run with PowerShell" option.
• New GIFs in the emoji panel in China

Honestly, I really like a search box on top of the start menu but really dislike the option to move it to left, I am sure that there are a lot of users who would feel more like at home if they could still move and set Windows to function and work how they want. It is very strange to me that Windows 10 was made to be so user-focused and been able to be user specific and Windows 1 takes most of these things away. I am not sure why Microsoft is going this way but I cannot really see how moving the taskbar on left is a programming issue or why it is wrong for example.

If you are a gamer, you might have encountered either the CID HANDLE CREATION or VIDEO TDR ERROR errors with an error code of 0x00000016 as you play a game. These kinds of Stop errors have something to do with the Graphics card driver. It could be that your Graphics card driver needs to be updated or it may be corrupted. Whichever the case is, you can try fixing this error using the given solutions below but before you proceed, make sure to create a System Restore Point first so that you can easily roll back to the previous state of your computer in case something does not go as expected.

Option 1 – Try checking if your graphics card is enabled and update it as well

Although the problem is quite massive, the fix could be as simple as enabling the graphics card if it turns out to be disabled. There might be some strange reason why your graphics card disables itself. Thus, the best and first option you can try is to check if the graphics card is enabled or not. To do so, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• Then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
• After opening the Device Manager, look for your graphics card option among the list of device drivers. Once you found it, check if it is enabled or not. If it’s not enabled, you should see a gray arrow pointing downwards. Right-click on the card and select Enabled.
• Next, right-click on the graphics card once more and click on the Update Driver Software option and then click on the “Search automatically for updated driver software” option.

Option 2 – Reinstall the Graphics card drivers

• Tap Win + R to open Run then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
• From there, look for the Display adapters and uninstall each one of the graphics card drivers by right-clicking on them and selecting the Uninstall device option.
• After uninstalling the graphics card drivers, close the Device Manager and tap Win + R to open Run once again.
• After that, type “appwiz.cpl” in the field and hit Enter to open Programs & Features in the Control Panel.
• Next, look for any program that’s related to your GPU manufacturers like Nvidia, AMD, or Intel. Right-click on any GPU-related entry and click on Uninstall to uninstall them and then follow the next on-screen instructions that appear afterward.
• Now restart your computer.
• Once your computer has restarted, go to the GPU manufacturer’s website and download the latest driver version for your graphics card model and then install it.
• Restart your computer once again. That should fix the problem.

Option 3 – Try reinstalling the game

If updating and reinstalling your Graphics card driver didn’t help, then you can try to reinstall the game where you’re getting the CID HANDLE CREATION or VIDEO TDR ERRORS.

Option 4 – Uninstall the programs you installed recently

Chances are, some programs that you just installed might be the one that’s causing the BSOD error. Thus, you need to uninstall the program to resolve the problem.

• In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
• After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
• From there, look for the concerned program and select it and then uninstall it.

Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it. In addition, you might also want to check the hardware components of your computer that might not support the operating system itself. You can disconnect all the external devices like USB drives, scanners, printers, etc., and then reboot your PC. After that, add the devices again one after the other and check if the BSOD error is now fixed or not.

Option 5 – Try disabling your monitor’s Sleep functionality

There are times when the Sleep functionality of your monitor can also cause BSOD errors like CID HANDLE CREATION or VIDEO TDR errors. There are also times when the graphics card is running in the background and the display goes to sleep and then it’s turned back on but you encounter this kind of Blue Screen error. This is why you can try to disable your computer monitor’s Sleep mode.

Option 6 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like CID HANDLE CREATION or VIDEO TDR errors. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 7 – Try to run the Chkdsk utility

Running the CHKDSK utility might also help you resolve the CID HANDLE CREATION or VIDEO TDR errors. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• Wait for the process to be completed and then restart your computer.

If you encounter Error Code 0x80090016 while trying to create a PIN or when you are using Microsoft Store, then you’ve come to the right place as this post will guide you in how you can fix this problem. Recently some users reported that they were unable to sign in or set up the Windows 10 Login PIN. Note that the potential fixes for this issue are totally different in both scenarios. Here’s the error message you get when you encounter the PIN related error:

“Something went wrong, We weren’t able to set up your PIN. Sometimes it helps to try again or you can skip for now and do this later.”

On the other hand, here’s the error message you get for the Microsoft Store-related error:

“Try that again, Something happened on our end and we couldn’t sign you in.”

Here are some potential fixes you can try to fix the Error Code 0x80090016 in the Microsoft Store:

Option 1 – Try to sync the Date and Time

The first thing you can try is to sync the Date and Time of your computer as the wrong Date and Time settings are one of the most common causes of connection problems like the Error Code 0x80090016. This is because of the incompatibility between the SSL Certificate validation date and the System Clock. Thus, you have to sync your System Clock. Refer to the steps below to do so.

• Start by tapping the Win + I keys to open the Windows Settings.
• Next, go to Time & Language > Date & time.
• From there, turn the toggle on for the “Set time automatically and Set time zone automatically” option on the right-side panel.
• After that, click on Region & language located on the left side panel and make sure that the Country or region on the right-side panel is set to the country you live in.
• Now close the Settings app and restart your computer and see if it fixes the problem or not.

Option 2 – Try to re-register the Microsoft Store app via PowerShell

• Tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
• If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
• Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml

• Wait for the process to be completed and then restart your computer.

Option 3 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

• Right-click on the start button and click on Command Prompt (administrator).
• Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
• Now restart your PC and afterward, try opening Microsoft Store again and then see if Error Code 0x80090016 is resolved or not.

Option 4 – Try to run the Windows Store Troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the Error Code 0x80090016. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.

• Tap Win + I keys again to open the Windows Settings panel.
• Go to Update & Security and then go to Troubleshoot.
• On your right-hand side, scroll down to find the Windows Store Apps and then click on Run the troubleshooter option and see if it fixes the problem.

On the other hand, you can use the options below if you encounter Error Code 0x80090016 while setting up your PIN.

Option 5 – Try to manage the NGC Folder

• You need to boot your computer into Safe Mode first.
• Next, delete all the contents of the NGC folder and you can do that by taking ownership of the folder first. To do so, refer to these sub-steps:
  • First, locate the concerned folder and right-click on it then select Properties.
  • Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
  • After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
  • Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
  • Now edit the permission to Full Control for “Everyone”.
  • Click OK to save the changes made and then exit.
• After you take ownership of the folder, you can now delete all of its contents.
• Once you’re done, restart your computer and see if the problem is fixed.

Option 6 – Try to use the Group Policy Editor

• Tap the Win + R keys to open the Run dialog box
• Then type “gpedit.msc” in the field and hit Enter or click OK to open the Group Policy Editor.
• Next, navigate to this setting: Computer Configuration > Administrative Templates > System > Logon
• After that, double click on “Turn on convenience PIN Sign-in” and set its radio button to Enable. This policy setting has the following description:

“This policy setting allows you to control whether a domain user can sign in using a convenience PIN. If you enable this policy setting, a domain user can set up and sign in with a convenience PIN. If you disable or don’t configure this policy setting, a domain user can’t set up and use a convenience PIN. Note: The user’s domain password will be cached in the system vault when using this feature. To configure Windows Hello for Business, use the Administrative Template policies under Windows Hello for Business.”

• After you set the radio button to Enable, it will turn on the Logins using the PIN. Note that setting the radio button to Disabled or Not Configured will turn off the Logins using the PIN.
• Now exit the Group Policy Editor and restart your PC so that the changes can take effect.

The Windows 10 system allows users to change the default location of the User folders to another drive. This is probably to make sure that the files stay safe in case the system suddenly crashes. However, in some cases, while changing the path to another drive, for instance, the D drive or any folder, the Windows system recognized it as a hard drive as well so even though the files will be saved on that folder, it will appear as a hard drive in the Windows Explorer or look merged with another folder. It could also be that you had dragged and dropped a user folder to another user folder by accident. So if you’re wondering how you can unmerge the User folders, read on as this post will guide you on how exactly you can do that. Take note that even if you try to use the File History to restore the User folders, it still won’t work and you won’t be able to move them back to their previous locations nor restore the folders back to their previous versions and it would only state that they are not available. In the instructions given below, we are using the Downloads folder as an example.

• Step 1: Tap the Win + R keys to open the Run dialog box.
• Step 2: Next, type “Regedit” in the field and hit Enter to open the Registry Editor.
• Step 3: After opening the Registry Editor, navigate to the following registry key:

ComputerHKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders

• Step 4: Then double-click on the multi-string value {374DE290-123F-4565-9164-39C4925E467B} located in the right hand pane. And in the Value Data, copy and paste the following value:

%USERPROFILE%Downloads

• Step 5: Now click OK and close the Registry Editor.

Note: Look close enough and you’ll see that the multi-string values belong to each one of the folders. From there, you have a Desktop, Favorites, Skydrive, Music, Pictures, and many more.

• Step 6: Restart your computer. After that, the operating system will pick up the new folder location during the startup. Here are the values for the other folders:

Music – {1CF1260C-4DD0-4ebb-811F-33C572699FDE} Pictures – {3ADD1653-EB32-4cb0-BBD7-DFA0ABB5ACCA} Videos – {A0953C92-50DC-43bf-BE83-3742FED03C9C} Documents – {A8CDFF1C-4878-43be-B5FD-F8091C1C60D0} Desktop – {B4BFCC3A-DB2C-424C-B029-7FE99A87C641}

• Step 7: Now all you have to do is to change the location correctly. Start by tapping the Win + E keys to open the Windows File Explorer.
• Step 8: After that, right-click on the Downloads folder located in the right-hand pane.
• Step 9: Then click on Properties and go to the Location tab then type “D:\Downloads” in the location box.
• Step 10: Click the Apply button and then the OK button to save the changes made. Doing so would ensure that not only the Downloads folder is restored but also that it does not stay merged to another folder or appear as a drive.