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Internet disconnected when VPN is connected

If your VPN software blocks and disconnects the Internet or Wi-Fi connection as soon as it is connected, read on as this post will give you fixes to resolve the problem. This kind of issue is odd but not unheard of. Many users use VPN for privacy and security but if it causes internet connection problems, you have to pin down the root cause of the problem and fix it in order to continue browsing the internet with privacy and security.

Here are some suggestions you need to check out to resolve the issue between your VPN software and network.

Option 1 – Try installing the latest version of the TAP adapter

Since all VPN software uses a TAP adapter which is mostly from OpenVPN, you might want to download and install the TAP adapter driver to resolve the problem.

Option 2 – Run the Network Adapter Troubleshooter

  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Option 3 – Configure the client computer to use the default gateway

This kind of connection problem can occur when you configure the VPN connection as the default gateway on the remote network. In such a case, the VPN settings override the default gateway settings (TCP/IP settings). Thus, you have to configure the client computers in order to use the default gateway setting on your local network for internet traffic as well as a static route on the remote network for VPN-based traffic.

Option 4 – Try to use the Google Public DNS

You might want to change your DNS to Google Public DNS as it could help you resolve the internet connection problem caused by your VPN. To do so, follow the steps below.

  • The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
  • Next, click on the “Change Adapter Settings” option.
  • After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
  • Right-click on your network connection and click on Properties.
  • Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
  • After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
  • Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 5 – Try checking the settings of your VPN software

If your VPN software has a built-in “kill switch” it prevents any internet usage every time there is a problem in connecting with the VPN server which explains why your internet connection is disconnected when your VPN software is connected.

In addition, you could also try to change your VPN software’s protocol since all VPNs support multiple protocols. It could be that the protocol your VPN uses is blocked so try changing to another protocol and see if it fixes the problem.

Option 6 – Update the Network Adapter drivers

You might also want to update the Network Adapter drivers by following these steps:

  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Then right-click on each one of the Network drivers and update them all.
  • Restart your PC and see if it helped in fixing the BSOD error.

Note: If updating the network drivers didn’t help in fixing the “Windows could not find a driver for your network adapter” error, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.

To reinstall the network adapter driver, refer to these steps:

  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.

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Comparing FAT32, NTFS, exFAT file system
When we get ourselves a new USB stick, new hard drive, or any storage device not including optical drives they are usually preformatted and ready to be used out of the box. However, reformating them has several benefits and while we are reformatting we can choose in which file system format we want the memory to be formatted. In this article, we will compare and explore 3 typical and standard format options you can get while formating a new media in Windows 10.

FAT32

The oldest one on the list, coming all the way from DOS days. Great for devices that need to be plugged in different operating systems and for USB flash drives. Its advantages are compatibility with all major operating systems and little memory usage comparing to other ones. However, the file system is limited to file sizes of the maximum capacity of 4GB and partitions can not exceed more than 32GB.

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Error 0xA00F4244 or 0x200F4244 is when Windows can not detect the WEB camera in your system and it is usually accompanied by the message: We can’t find or start your camera. There could be several reasons for this error and in this guide, we will cover all of them in order to help you to get back on track and start using your WEB camera which is perhaps now more required than ever in this world we live in.
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    With the latest Microsoft Windows updates come the latest issues and it is not strange that privacy settings can become reset or changed when an update is applied. This is a quick fix to this issue and can be the sole reason why you get this error, go to Windows settings, then to privacy and check to see if the WEB camera is turned OFF, if this is the case turn it back ON and make sure that option Allow apps to access your camera is also set to ON.
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BubbleDock Complete Removal Tutorial

BubbleDock is a software developed by Nosibay. It installs a customizable dock at the top of your screen.

It adds registry entities to allow it to start automatically each time your system is rebooted, as well as installing an update checker that will automatically update the software when an update is available. The software also adds various scheduled tasks to start the application at different times, this ensures that once the application is closed, it is re-launched at a later time, making it very hard to keep the software closed permanently.

While the software is running, it will generate ad links in your browser, display sponsored ads, and collect personal information and deliver it back to it’s ad network. While using this software you may see additional ads, banners, links, pop-up ads, and various other sponsored content while browsing the internet.

About Potentially Unwanted Applications

Have you ever found out an unwanted program running on your computer system and wondered exactly how the heck it got there? A PUA / PUP (potentially unwanted application / potentially unwanted program) is actually a piece of software that comes bundled with freeware and you consent to install it on your computer. These are programs you certainly don’t want on your computer since it does not provide any beneficial service. From a technical standpoint, a PUP isn’t “true” malware. An interesting difference between PUP and malware is distribution. Malware is commonly dropped via vulnerability exploitation whereas PUP gets installed with the consent of the user, who purposefully or unwittingly authorizes the PUP installation on their PC. Although a PUP is not malware by definition, it can still be harmful software and put your computer at risk exactly the same way a computer virus does.

Exactly how do PUPs look like?

PUPs come in many forms; however, most of them are adware, which usually displays irritating adverts and advertising banners on internet pages that you’re surfing. PUPs which come as browser add-ons and toolbars are widely recognizable. These toolbars alter your homepage and your default search engine in the installed web browser, track your internet activities, modify your search results with re-directs and sponsored hyperlinks, and eventually slow down your internet browser and diminish your web browsing experience. Potentially Unwanted Programs occasionally act quite much like viruses or spyware. They will carry dialers, keyloggers, as well as other software built right into them that may monitor you or deliver your sensitive details to 3rd parties. Even if the PUPs are not basically malicious, these applications still do practically nothing good on your personal computer – they’ll take precious system resources, slow your PC, weaken your device’s security, and make your PC more susceptible to viruses.

Preventing PUPs

• Study the fine print to be sure the end-user license agreement (EULA) you are accepting is only for the program you actually intend to download. • Never accept standard, express, default, or other installation settings which are recommended. Always opt for custom installation. • Use a good anti-malware program. Try Safebytes Anti-Malware which will spot PUPs and handle them as malware by flagging them for deletion. • Avoid shareware or freeware wherever possible. Disable or get rid of toolbars and browser extensions you don’t actually need. • Don’t download software from popups, online advertising, file sharing sites, as well as other unreliable sources; look out for any pre-set, unwanted features when downloading the program. Avoid heading to blogs and websites that promote pirated programs.

How To Install Safebytes Anti-Malware On An Infected Computer

Practically all malware is inherently unsafe, but certain kinds of malicious software do a lot more damage to your computer than others. Certain malware goes to great lengths to prevent you from downloading or installing anything on your personal computer, particularly antivirus applications. So what should you do if malicious software keeps you from downloading or installing Anti-Malware? There are some solutions you could try to get around with this particular obstacle.

Install in Safe Mode with Networking

Safe Mode is a unique, simplified version of Microsoft Windows where only the bare minimum services are loaded to stop malware and other troublesome applications from loading. In the event, the malicious software is set to load immediately when the PC starts, switching to this mode can prevent it from doing so. In order to enter into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSCONFIG and look for the “Safe Boot” options under the “Boot” tab. After you restart the PC into Safe Mode with Networking, you may download, install, as well as update the anti-malware program from there. Now, you can run the anti-virus scan to remove computer viruses and malware without interference from another application.

Switch to some other internet browser

Web-based malware could be environment-specific, aiming for a particular internet browser or attacking specific versions of the web browser. If you’re not able to download the security software program using Internet Explorer, this means the virus may be targeting IE’s vulnerabilities. Here, you must switch over to a different browser like Firefox or Chrome to download Safebytes Anti-malware software.

Create a portable USB antivirus for removing viruses

Here’s yet another solution which is creating a portable USB antivirus software that can scan your computer for malware without needing installation. Abide by these steps to run the anti-virus on the affected computer. 1) Use another virus-free computer to download Safebytes Anti-Malware. 2) Plug the Flash drive into the clean computer. 3) Double-click the Setup icon of the antivirus software to run the Installation Wizard. 4) When asked, select the location of the USB drive as the place where you would like to put the software files. Follow the activation instructions. 5) Now, transfer the USB drive to the infected PC. 6) Double-click the antivirus program EXE file on the flash drive. 7) Hit the “Scan Now” button to start the virus scan.

Benefits and Features of SafeBytes Security Suite

To protect your computer from many different internet-based threats, it’s very important to install an anti-malware application on your laptop. However, with so many antimalware companies in the marketplace, these days it’s tough to decide which one you should obtain for your PC. A few of them are excellent, some are ok types, and some will destroy your computer themselves! You should pick one that is efficient, practical, and has a strong reputation for its malware source protection. While considering the highly regarded software programs, Safebytes Anti-Malware is undoubtedly the highly recommended one. SafeBytes anti-malware is a powerful, highly effective protection application intended to help end-users of all levels of computer literacy in identifying and eliminating harmful threats out of their personal computer. After you have installed this software program, SafeBytes' superior protection system will ensure that no viruses or malicious software can seep through your personal computer. There are numerous great features you’ll get with this security product. Let’s check out a few of them below: Live Protection: Malware programs attempting to get into the computer are identified and stopped as and when detected by the SafeBytes real-time protection shields. They’re very efficient in screening and getting rid of different threats since they’re constantly improved with the latest updates and safety measures. Robust Anti-malware Protection: Built upon a greatly acclaimed anti-virus engine, this malware removal tool is able to identify and get rid of many stubborn malware threats like browser hijackers, potentially unwanted programs, and ransomware that other common antivirus applications will miss. Internet Security: SafeBytes gives an instant safety rating about the web pages you’re about to visit, automatically blocking dangerous sites and ensuring that you are certain of your safety while browsing the net. “Fast Scan” Abilities: Safebytes AntiMalware, with its enhanced scanning engine, provides ultra-fast scanning that will promptly target any active online threat. Lightweight: This program is not “heavy” on the computer’s resources, so you will not find any performance problems when SafeBytes is operating in the background. 24/7 Guidance: Expert technicians are at your disposal 24/7! They will quickly fix any technical issues you may be experiencing with your security software.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove BubbleDock without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by BubbleDock

Files: %APPDATA%Nosibay %PROGRAMS%Bubble Dock %PROGRAMFILES%Nosibay Registry: Key: HKCUSoftwareNosibay Key: HKCUSoftwareClassesbubbledock Key: HKCUSoftwareClasses.bubbledock Key: HKCUSoftwareMicrosoftWindowsCurrentVersionUninstallBubble Dock Key: HKLMSOFTWAREGoogleChromeExtensionskbjlipmgfoamgjaogmbihaffnpkpjajp Key: HKLMSOFTWAREMicrosoftWindowsCurrentVersionExplorerBrowser Helper Objects23AF19F7-1D5B-442c-B14C-3D1081953C94 Key: HKLMSOFTWAREClassesNosibay.SurfMatch Key: HKLMSOFTWAREClassesAppIDIESurfMatch.DLL
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A Quick Guide to Fixing Files.exe Error

Files.exe Error - What is it?

To understand what Files.exe Error code is, it is first important for you to know what EXE stands for, and EXE files function. EXE is the abbreviation for Executable. It is a file extension for an executable file format. This file contains a program that is a particular file type capable of being executed or run as a program. The Windows Operating System contains literally thousands of executable files. Every program that you have installed on your PC runs because the .exe application files execute the tasks. Files.exe are also used by websites that are not entirely static to display properly. There are thousands and thousands of exe files on your PC that are supported by millions of Dynamic Link Library (DLL) files. It is advisable to run executable files from publishers you trust because these files can potentially change your computer settings and harm your PC. The files Exe error code occurs when you are unable to open and run executable files. The error message is often displayed in either of the following formats:
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Solution

Restoro box imageError Causes

The files Exe error code can be triggered due to multiple causes:
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  • Invalid registry entries
If this error occurs on your PC, it is advisable to fix it immediately to ensure your desired programs run smoothly. Also, if not fixed timely it can lead to serious PC damages like system failure, registry corruption and also put you at risk of privacy errors if the cause of this error is viral infection and spyware.

Further Information and Manual Repair

To resolve the files.exe error on your PC, try the solutions given below:

Clean and Restore the Registry Manually

If the files.exe error occurs on your system due to registry corruption, then to resolve it you need to clean it and restore it back. You can do this manually and automatically. The manual way is slightly time-consuming and tricky. If you are not a computer programmer and don’t have sound technical expertise, then you may find the manual procedure of cleaning the registry complex. However, we’ll be discussing both methods one by one. The registry is the main database of the PC. It saves all the files on your system including both important and unnecessary files and obsolete files like bad keys, invalid registry entries, temporary files, cookies, internet history, and junk files. It is important to delete these files from the registry because they take up a lot of disk space and also damage and corrupt the registry. And when this happens, you start experiencing file.exe errors. To clean and repair the registry manually, here’s what you should do:- First, go to the start menu and then click run.
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  • After this, type the following commands: “cd” press enter then “cd windows” press enter.
  • Type copy ‘regedit.exe regedit.com” and press enter again.
  • After that type ‘start regedit.com” and press enter. Now navigate to and select the key: HKEY_CLASSES_ROOTexefileshellopencommand.
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  • Delete the current value data and simply insert “%1”%*.
  • Close the Regedit (registry editor) utility. Now try running your desired program; it is most likely to resolve the error if it occurred due to registry corruption.

Clean & Restore Registry Automatically with Restoro

To clean and restore the registry automatically in seconds, run a deep Registry system scan using Restoro. This is a powerful registry cleaner deployed with intuitive algorithms that scan for all types of registry issues on the system. It wipes out all the unnecessary files in seconds, clearing up the cluttered disk, and also simultaneously repairs and restores the registry. In just a few simple clicks the error is resolved.

Run an Antivirus

If the files.exe error code is triggered by viral infection and spyware, then to resolve it install and run an antivirus. However, once you install an antivirus, your PC speed may slow down dramatically. This is often compromise users have to make to keep viral infection and malware away from their systems. But you don’t have to make this compromise if you download Restoro. This tool is more than just a powerful registry cleaner. It is embedded with multiple utilities that help remove practically all types of PC-related issues. These utilities include antivirus and a system optimizer. The antivirus utility scans and removes all malicious software on your system and while the system optimizer module boosts your system’s speed. Total System Care is safe, multi-functional, and efficient software. It is compatible with all Windows versions. To resolve files.exe error on your PC, click here to download Restoro NOW!
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Luckily Google docs let you download easily files in various formats including PDF as well. In this short tutorial we will explain how can you download your Google document as a PDF file.

Saving Google Docs as a PDF

Open the Google document inside the browser and click on the File drop-down menu. In the file drop-down menu go to Download and choose PDF document. Next, choose the location where you would like your file to be saved and click on SAVE.

And that's all that needs to be done. Also, you can edit PDF files as well in google docs if you need to.

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How to Fix Error Code 0xC004C770

Error Code 0xC004C770 – What is it?

If the Error Code 0xC004C770 popped up on your computer during your activation of the Windows 10 software, don’t worry. This is a fairly common error, especially for people who own more than one computer upon which Windows 10 is installed and activated. The gist of this error code is that the product key that you have entered has already been claimed or used on a different computer. Because there are limitations on the number of computers that can use any given license activation code or product key, this error code can arise when you have exceeded that limit. If you have a single-use license and have already entered the particular product key onto another machine, you may see this error come up during activation.

Both Error Code 0xC004C770 and Error Code 0x803FA071 arise from the same problem and the same steps can be used to resolve both error codes.

Solution

Restoro box imageError Causes

Error Code 0xC004C770 is likely to appear on your screen during activation of Windows 10 if you or anyone else in your organization have already entered in the product key used on another computer. If you have a multiple-use license, the product key that you are entering may already have been used for the maximum number of computers allowed under that license.

Further Information and Manual Repair

There are two basic methods for addressing the issues associated with Error Code 0xC004C770. These methods can easily be implemented by anyone who is comfortable interacting with the Windows Store from their computer, which makes the resolution of this particular error code fairly simple and straightforward.

If you are unable to complete the steps below or Error Code 0xC004C770 has not been resolved after following the guides below, contact a Windows technician who is familiar with the Windows 10 activation process to assist you in the process. You can also get in touch with the Windows technical support team to assist you in the process if needed.

Method One: Purchase A New Product Key from Windows

If you have already used the product key on another computer or have used it on the maximum number of allowed devices, you may need to purchase an additional product key for the computer with Error Code 0xC004C770. Product keys can be purchased physically from a retailer that sells Windows 10 software licenses or purchased directly from the Windows store.

To purchase a new product key directly from the Windows Store, follow the steps below:

  • Step One: Select the Windows start button at the bottom of your toolbar. Click on “Settings,” then select the option for “Update and Security.”
  • Step Two: Click on the “Activation” option.
  • Step Three: In the menu that appears, choose the option to “Go to Store” and follow any on-screen instructions to finalize a purchase of the Windows 10 software and product key.
  • Step Four: Use the new product key to complete the installation and activation of the Windows 10 software on your computer.

If you are unable to see the “Go to Store” option when you reach the “Activation” page, you may not be set as an administrator of your machine. In this case, get in touch with the support personnel from your company to complete the purchase, installation, and activation process on your computer.

Method Two: Attempt to Finish Activation via Phone

For users who have changed out parts of their computer’s hardware, like putting in a new motherboard or activating a new hard drive, you may have more success if you attempt activation through a phone.

In order to activate your copy of Windows 10 from your phone, follow the steps below:

  • Step One: On your mobile device, open up the search box from the taskbar.
  • Step Two: In the search box, enter the phrase “SLUI 04.”
  • Step Three: Select the “SLUI 04” option that appears.
  • Step Four: Follow the directions given on the screen to complete the activation process for your copy of Windows 10.

As with any error code resolution, if the methods above are not successful or if you are not comfortable with your ability to successfully complete the steps above, get in contact with a qualified professional who is trained in the Windows 10 activation process to assist you or download a powerful automated tool to get the job done.

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Have you been feeling anxious in the digital space? Feeling like you have a million eyes on you each time you visit a website? It can definitely make you uneasy. Luckily there’s an easy fix, and it’s called a VPN.

In this article we’ll take you through the basics of what a VPN does and some of the biggest benefits you can reap from buying one.

VPN: definition and how it works

VPN stands for Virtual Private Network, so its name already says a lot about what it does. 

A VPN is specialized software that keeps your browsing private and secure. Essentially it hides your identity, preventing possible cyberattacks and data theft. This is especially important in cases of public network use, where you’re highly exposed to potential threats.

To be more specific, this software encrypts your Internet Protocol (IP) address by filtering it through a server hosted by the VPN provider first. That way, it prevents your Internet service provider, third parties and lurking online thieves from tracking the actual you.


Credit: FLY:D on Unsplash

Some providers, such as Surfshark VPN with its IP Rotator feature, even make it a habit to frequently change your IP address to further protect your identity. With most VPN providers, you can also appear to be in a completely different country, adding to your disguise.

There are tons of advantages you can look forward to if you decide to use a VPN. Take a look at some of the crucial ones.

Benefits of using a VPN

When choosing a VPN, you can find both free and paid options. We recommend you go with the paid ones, since they have stronger security, encryption and data protection, as well as more advanced features. Free VPNs come with limitations and risk of malicious attacks on the software itself.

You can choose to buy a singular VPN service or opt for antivirus software that has a VPN built in, for example Bitdefender’s Ultimate Security plan. That depends on what you use your computer for and how much. 

When you pick one, here’s what it can do for you.

1. Access region-specific content

When we said you could change your location, we meant it. Say you’re using a streaming service and a show you desperately want to watch isn’t available in your country. You can use your VPN to make it look like you’re browsing from a country where it’s unlocked.

This option is also convenient for gamers who want to access maps, skins and other in-game items unavailable in their location.

Surfshark VPN
Surfshark VPN (Credit: Dan Nelson on Unsplash)

In addition, you can use this powerful feature when you’re traveling to a region where some of your favorite content may not be accessible.

Do keep in mind that you need to read the Terms and Conditions (yeah, we know - who does that?) of your games and services before doing this, since you could end up getting a penalty. It’s also important to remember that there are entire countries that have strict regulations or even bans on VPNs, for example Belarus, Russia and China. So make sure to be very cautious with your VPN use, friends.

2. Browse like no one’s watching

VPNs shield your browsing habits from prying eyes on the web. Those can be malicious hackers or just third-party cookies tracking your every move to later bombard you with targeted ads. For example, Surfshark VPN features a Cookie blocker that blocks all cookie-related pop-ups and lets you browse in peace (and secret). It works even when the VPN is turned off, which is also pretty neat.

In addition, their CleanWeb 2.0 technology makes sure ads and especially malware don’t stand a chance at all, since they’re blocked before they can even load.

The inability of sites to track your browsing means they can’t collect and analyze any of your data. So, your personal information - or your company’s information in case that’s what you’re using your computer for - is entirely hidden and secure.

3. Save money

It’s well-known that the prices of certain items and services vary based on your location, browsing time, age and many other factors. This most commonly goes for airline tickets and hotel stays.

You can use your VPN to avoid high prices and surcharges. Clear all cookies, turn on your VPN and visit an online shopping site to check out their prices. Then compare your findings with the offers you see when your VPN is off, when you spend a long time on the site or have an active account with the company. 

Sometimes this can really help you find the best deals and avoid breaking the bank. But again, check the Terms and Conditions before you purchase something using a VPN.

4. Secure your smart home

The more smart devices you have connected to your network, the more exposed you are to potential cyberattacks. Phones and computers are generally designed to be decently secure even without a VPN or antivirus, but smart home devices leave a lot to be desired in that regard. 

Protecting your home network with a VPN software means all devices connected to it are secure, be it an air purifier or Alexa.

Credit: Bence Boros on Unsplash

5. Prevent connection slowdown

Your ISP can intentionally slow down your internet speed based on how much data you’ve consumed (data throttling) or your activities online (bandwidth throttling).

But with a VPN, what kind of data you send and receive and how much is entirely hidden. Therefore, if your ISP can’t see you, they can’t control you and they can’t throttle down your speed.   

The bottom line

You can never be too safe online. So definitely think about getting yourself a solid VPN to pump up your privacy and security as much as you can. And if you have any questions or need help choosing the perfect software for you, feel free to reach out to us.

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dxgkrnl.sys Blue Screen Error in Windows
Dxgkrnl.sys is a file related to the Microsoft DirectX driver – a suite of technologies developed by Microsoft to provide hardware acceleration for heavy multimedia applications like 3D games as well as HD videos. However, there are times when you encounter Blue Screen errors for this system file which is quite a lot. So when you encounter a Blue Screen error that’s related to this file, then it could be that the dxgkrnl.sys file is infected with some virus or malware and this might go unnoticed since antivirus programs regard dxgkrnl.sys as a system file. Here are some Blue Screen errors related to the dxgkrnl.sys file:
  • SYSTEM_SERVICE_EXCEPTION .
  • BAD_POOL_HEADER
  • STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL.
  • STOP 0x0000001E:
KMODE_EXCEPTION_NOT_HANDLED
  • STOP 0x00000050:
PAGE_FAULT_IN_NONPAGED_AREA
To fix the dxgkrnl.sys Blue Screen error, here are some suggestions you have to check out.

Option 1 – Try running the DirectX Diagnostic Tool

Since the dxgkrnl.sys error has something to do with the DirectX Graphics APIs, you can run the DirectX Diagnostic tool to resolve the problem.

Option 2 – Try updating or re-installing DirectX

If the DirectX Diagnostic tool didn’t work, you can try to update or reinstall DirectX instead. This can help in fixing the problem because when you reinstall or update DirectX, it will replace the incompatible or corrupted components of DirectX from your computer.

Option 3 – Try to run the DISM commands

You might want to repair potentially corrupted files in your system as having them could also trigger the dxgkrnl.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the dxgkrnl.sys Blue Screen error is now fixed.

Option 4 – Try updating or reinstalling your Graphics drivers

Updating or reinstalling the Graphics drivers in your computer can also help in resolving compatibility issues between the operating system and the driver that also cause this kind of BSOD error.
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 5 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like dxgkrnl.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 6 – Try disabling the SLI Technology in NVIDIA Control Panel

In case you don’t know, there is a technology called SLI that comes with the NVIDIA graphics cards. With the help of this technology, the usage of various GPUs is allowed on a computer and hence helps in triggering the Alternate Frame Rendering and boosts the Graphics Performance directly. This is why this option to disable the SLI technology is suitable in fixing the problem if you are using an NVIDIA Graphics card.
  • Search for NVIDIA Control Panel in the Cortana Search box and then click on the related search result or you can also right-click on the NIVIA icon located in the system tray and then select the NVIDIA Control Panel to open it.
  • After that, navigate to the 3D settings section.
  • Then select the “Set SLI Configuration” option and click on the “Do Not Use SLI Technology” option.
  • Now click on Apply located at the bottom-right corner of the window to save the changes made.
  • Restart your computer.

Option 7 – Try turning off NVIDIA Surround

Note that this option is only applicable if your computer is using the NVIDIA Graphics card.
  • In the Cortana Search box, search for NVIDIA Control Panel and click on the related search result.
  • After opening the NVIDIA Control Panel, go to 3D Settings > Configure Surround, PhysX.
  • Now uncheck the “Span displays with Surround” option and then click on the Apply and OK buttons to save the changes made.
  • Restart your computer.
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Change screenshot location

Each time when you press WINDOWS + PrtScn key on your keyboard a screenshot is taken and saved on your Hard drive, to be more precise, it is saved in a specific folder which is in c:\Users\Your user name\Pictures\Screenshots. Now, this specific location is not anything that's bad but it is a little deep and not so user-friendly for quick access.

screenshot properties

Luckily this default location can be changed into any folder that you like.

Changing location

First thing is to open File Explorer and then navigate to your PC. Once you go to your PC, go to Pictures, and inside right-click on the Screenshots folder. If there is no screenshots folder inside, this means that since Windows was installed no screenshots were taken with WINDOWS + PrtScn key combination. Please note that just by pressing PrtScn you will create a screenshot but you will place it inside the clipboard ready to be pasted somewhere, with WINDOWS + PrtScn you are saving the screenshot directly in a file on your hard drive.

So once you clicked on the Screenshots folder, go to the bottom and click on properties. Inside properties go to the Location tab. In the location, tab clicks on MOVE and browse to your new location where you would like screenshots to be saved. Once you select the folder for screenshots, click on the Select Folder button and confirm with OK. After this, Windows will ask you would you like to move existing screenshots into the chosen folder. Click YES or NO, depending on your preference.

After this easy setup, all of your new screenshots will be placed now inside the chosen folder.

Thank you for reading and I hope to see you tomorrow. Take care.

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