Headphones are not visible in playback devices

We’ve already covered disabling Security Questions If you want to disable Security Questions on your Windows 10 computer then you’ve come to the right place as this post will guide you in doing exactly that. In this post, you will be disabling Security Questions using a PowerShell script. This PowerShell script is called “Update-AllUsersQA”. It is designed to remove or disable the security questions and answers for local users on a Windows 10 computer. It lets administrators take control of the security questions in the environment and at the same time minimizes the risk that comes with them. If a user has a Microsoft account that’s configured to sign in to Windows 10 then he will not probably notice the Password Recovery questions. On the other hand, if he has a chosen local account for installing Windows, he will e prompted to create three security questions that can be used to reset the password and log into the Windows 10 account in case there is any misfortune. However, if you do not have much use for these Security Questions, then you can definitely have them disabled using a simple PowerShell script which you can download from GitHub. For more details on how to disable security questions in a Windows 10 machine, refer to the steps provided below. Step 1: You need to first download the .ps1 file from the GitHub repository. Step 2: Once you’ve downloaded the file, open the PowerShell window with admin privileges. Step 3: After that, navigate to the folder where you had saved the .ps1 file. Then copy the address of the folder location. Step 4: Next, change the directory by using the following command:

cd "folder location address"

Step 5: After that, enter the following script to disable the security questions:

Update-AllUsersQA

Once you’ve completed the steps above, the Security Questions should be disabled and you will be notified with a message stating that the feature has been disabled. On the other hand, if you have a change of heart and you want to enable the Security Questions back, here are some steps you need to take: Step 1: First, open the PowerShell window as admin. Step 2: Next, run the same script with one more parameter such as:

Update-AllUsersQA -answer SecretAnswer

Step 3: And that’s about it. Do not forget to replace the Secret Answer with your preferred one and once you’re done, it will be set as the answer for all the Security Questions. Step 4: Now all that’s left to do is go to the Settings app to change the answer to the questions and you should be good to go.

Error 2738 - What is it?

Error 2738 is associated with the VBScript engine. VBScript is the abbreviation for Visual Basic Scripting. It is an Active Scripting programming language developed by Microsoft and modeled on Visual Basic. It is used with a fast interpreter in a large variety of Microsoft environments. Error 2738 indicates that the VBScript engine is not registered properly on your PC. It occurs when you try to install or uninstall VBScript-supported applications on your system. The error message is displayed in the following format:

"Error 2738. Could not access VBScript run time for custom action."

Solution

Error Causes

There are several reasons for the error 2738 message pop up. These include: Incorrect or corrupt registry entries on your system. These entries interfere with VBScript support in Windows thereby generating such error codes.

• Removal of McAfee Antivirus
• Windows registry values are not updated accurately during the uninstallation of McAfee Software
• The Visual Basic Script is registered in the registry under the local user instead of the local machine

No matter what the cause of the error may be, it is recommended that you resolve the issue immediately without any delay.

Further Information and Manual Repair

Here are some of the easy and proven DIY methods to repair error 2738 on your PC:

Method 1

If the error 2738 occurs because the VBScript is not registered correctly, then follow these steps to resolve.

1. Go to the start menu, open Run, and type RegEdit in the box and then press OK. This will open the Windows Registry Editor.
2. Now type KEY_LOCAL_MACHINESOFTWAREClassesCLSID{B54F3741-5B07-11cf-A4B0-00AA004A55E8}InprocServer32, if the key does not have a data value of C:\Windows\System32\vbscript.dll then simply add it.
3. Now go to the All programs option and then Accessories.
4. Here right-click on Command Prompt and then ‘Run as Administrator’.
5. Now type egsvr32 vbscript.dll then press enter. After that type regsvr32 jscript.dll and then press enter.
6. Restart your PC to activate changes.

Method 2

Sometimes error 2738 may occur when you uninstall preinstalled MacAfee antivirus software on your system. Un-installation usually leaves some trace components in the registry. These components must be removed completely otherwise error codes like 2738 may keep occurring on your computer screen. In such an event, the best way to resolve it is to download the McAfee Consumer Product Removal utility from McAfee's official website. Save this file on your desktop. Double click the file and follow the steps to remove this software completely and successfully from your PC. Proper removal of the McAfee program will resolve error 2738 right away. But if the error still persists then try other methods illustrated below.

Method 3

Download Restoro to remove incorrect and corrupt registry entries on your system that may be interfering with VBScript support. Restoro is a new and easy-to-use PC Repair Tool deployed with an intuitive interface and a powerful registry cleaner. The registry cleaner removes all entries corrupting the registry, cleans it, and resumes it to its normal state. Click here to download Restoro.

0x800ccc92 - What is it?

The 0x800ccc92 is a Microsoft Outlook error. The error restricts your ability to send and receive emails on your Outlook email address successfully. This error is very similar to 0x800cc90 and 0x800ccc91 Outlook error codes. The 0x800ccc92 error message is often displayed as:

‘Receiving reported error (0x800ccc92): Your email server rejected your login.’

This error is quite common and is faced by many Microsoft Outlook users. It is advisable to fix this error immediately because besides restricting you from sending and receiving emails via Outlook, due to this error the data on your Outlook also becomes inaccessible and unreadable, and sometimes Outlook also begins to freeze unexpectedly.

Error Causes

Some of the most common causes of the error code 0x800ccc92 are:

• PST files get corrupt
• Incorrect Outlook configuration settings
• PST file crosses its fixed file size limit
• Failure of POP3 and Protocol STMP in database server connection
• Improper synchronization between Outlook and the server
• Usage of invalid password or username
• Virus Infection

Further Information and Manual Repair

Any of the above causes may result in the 0x800ccc92 error message display. If you encounter this Outlook error, you don’t need to panic and call the network personnel in your office to fix and repair the error. In fact, it is very easy to fix and you can repair it by yourself: Here are some of the best and easy ways to resolve this error in the shortest time:

• If the error message 0x0800ccc92 is displayed as POP3: Invalid Password, then in this case it is advisable to cross-check your Outlook account ID and password. Sometimes this error message may pop up if you insert an incorrect password or ID. Therefore the best way to resolve it to check where you went wrong and then re-enter your ID and Password correctly.

If the error is not related to POP3 (Post Office Protocol) then you can try some other alternative to resolve this issue.

• Another alternative is to install the latest available Server Service Pack for Exchange. This solution works best if compatibility is the issue.
• However, when nothing works, then it is advisable to download PST repair tool. The PST repair software is designed to scan, detect, repair, and resolve Outlook errors like 0x800ccc92.  The PST repair software is built with special algorithms that help repair PST corrupt files in seconds. This tool works on all Windows Operating Systems including Windows 8, Windows 7, Windows Vista, Windows XP, Windows 2003, and Windows 2008.

1. All you need to do is, download and install this software on your system.
2. Once you download it, run it on your PC to detect errors.
3. Press scan to get started
4. The scanning may take about a couple of minutes to complete.
5. Once it is complete, click on the repair tab to fix the errors.
6. Now restart your Outlook again and now try sending emails. This solution is likely to work if the above-mentioned solutions don’t.

Error Code 0x80240020 – What is it?

Error code 0x80240020 is a Windows 10 upgrade error code that affects users who attempt to upgrade their Windows operating system. This may occur due to a particular program that blocks the upgrade from completing. It can also result when other PC issues interfere with the upgrade process by disrupting the ability of Windows Update to download updates on one’s machine. Common symptoms of error code 0x80240020 include the following:

• Message box detailing the presence of error code 0x80240020
• Inability to complete Windows 10 upgrade process

Solution

Error Causes

Upgrade error codes occur when Windows users experience upgrade failure while using Windows Update, the Microsoft Windows Update website, the Microsoft Update website, or the Windows Server Update Services (WSUS) server. Disruption may cause this process to fail, for instance, due to system file corruptions or problems related to the Windows Update services.

Further Information and Manual Repair

To correct issues related to error codes, it is often best to apply manual repair methods. These help Windows users determine the root causes of the error code and provide solutions that permanently fix these issues. For instance, if error code 0x80240020 on your machine is due to an issue within the Windows Update tool, you will need to first verify that this is the problem by using a troubleshooter option found within your machine’s settings. The troubleshooter will detect and fix the issue.

Most of these manual repair methods can be implemented by any Windows user, regardless of their background, technical abilities, or lack thereof. However, in certain cases, technical skills are required. If you have trouble implementing the procedures highlighted below or in any other error code article found on this site, consider getting help from a Windows repair technician or use a powerful automated tool.

Below are details regarding the manual repair methods for fixing error code 0x80240020. Ensure you follow the instructions correctly. After all, any error you make will likely cause further problems on your machine and prevent you from resolving error code 0x80240020 in Windows 10.

Method One: Run Windows Update Troubleshooter

One way to fix error code 0x80240020 is to troubleshoot Windows Update. To do this you will need to access Settings within your machine then simply select the relevant troubleshooting options available. Follow the instructions below:

• Step one: Type Settings within search box near Start button then press Enter
• Step two: In the search box within Settings, type Troubleshooting
• Step three: Select the troubleshooting option
• Step four: Under System and Security, select Fix problems with Windows Update
• Step five: Under Windows Update, select Resolve problems that prevent you from updating Windows.
• Step six: Click Next and wait for the troubleshooter to detect and fix problems

If there are problems with Windows Update, the troubleshooter will be able to fix them. Once this process is complete, restart your PC and then reopen Windows Update. Attempt to upgrade your Windows operating system. If Windows Update completes the process and your machine downloads and runs the upgrade, you have successfully resolved error code 0x80240020.

If, however, there is another upgrade failure and the message box detailing the presence of error code 0x80240020 in Windows 10 appears, you will need to apply another manual repair procedure. Please see below for further details regarding manual repair method two.

Method Two: Use SFC to Scan and Fix Corrupted System Files

Corrupted or missing system files may interfere with your machine’s ability to successfully download an upgrade. For this reason, scan and fix any problems related to system files on your machine using Command Prompt. This manual repair method is often called a System File Check/ Checker (SFC).

• Step one: Right-click Start Menu
• Step two: Select Command Prompt (Admin)
• Step three: Type sfc /scannow

To ensure you follow this procedure correctly, enter the command as it is written above, with a space between “sfc” and “/scannow”. Once missing, corrupted or damaged files are present on your machine, the SFC command will enable Command Prompt to scan and fix these issues.  Wait until the process is complete then reboot your PC.

With your system successfully rebooted, reattempt the Windows 10 upgrade process in Windows Update or on the Windows Update website. If the issue causing error code 0x80240020 was related to problems with system files, you should be able to complete the upgrade after using the SFC tool.

Method Three: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

The world today is still sadly under pandemic and by the looks of it, COVID-19 is here to stay, well at least for some time in the near future. Razer seems to think so as well since their upcoming gear is not really what you would expect. Enter Hazel, a new and upcoming Razer smart mask.

Protection

Hazel mask has a high bacterial surgical N95 filter with fluid resistance that will protect you against large droplets and splashes. A detachable active ventilator regulates airflow and is capable of filtering around 95% of airborne particles. Mask comes with a special charging case that has an auto sterilization UV light that will kill bacteria and viruses inside the case interior while it charges. When the mask is recharging it will change color from red to green visually showing the level of the current charge. Mask of course has easy to replace filters inside ventilators and Razer is standing by that fully charged mask will last enough for full-day use. An active ventilation system brings cool air while releasing breathing heat at the same time drastically reducing CO2 inside the mask that could produce dizziness and headache. Silicon guard is on its edge gluing to around your face in order to prevent exterior air sneaking inside the mask and positioning it firmly so it does not rest on your lips in order for easier and clearer communication.

Hazel personalization and technical features

Hazel has a clear and transparent design making it better for social interaction since other people will be able to see your lips and smiles thus making it more natural. A low light mode that turns on automatically when it is dark outside is also aimed for easier communication. Speaking of communication, the mask comes with voice Amp technology that has a built-in mic and amplifier thus making your voice lines clear so you are not muffled when wearing the mask itself. Your friends and other people will be able to hear you like you are not wearing a mask at all. Thicker air loops apply less pressure on ears and can be adjusted for a more secure fit, while the mask itself can be custom-made to fit your face shape. And of course Hazel comes with 16.8 million colors and a suite of effects with Razer Chroma RBG

If you encounter a blank page with an error message saying, “Origin Error” when you try to load a webpage, then this post will surely help you resolve this error. As you can see, this error is a very uncommon one and it is not about the popular game known as Origin where all you have to do is reinstall the client. Although this error message is a very uncommon one, you will see a blank page with a message saying, “Origin Error” when you attempt to load a webpage. To fix this error, this post will provide you some potential fixes that might help. Follow the fixes given below carefully and see which one fixes the problem.

Option 1 – Use Ctrl + F5 keys to clear browser cache

The first thing you can try is to “Hard Refresh” to clear the cache of your browsers. You can do that by using the Ctrl + F5 keys on your keyboard. On the other hand, you can also clear the cache manually for Chrome, Edge, and Firefox.

Option 2 – Remove the Proxy

You might also want to try removing the Proxy as it could also help you in fixing the Origin error. Here’s how you can do it:

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 3 – Try to flush the DNS, reset Winsock and the TCP/IP

You might also want to flush the DNS and reset Winsock as well as reset TCP/IP as it could help in fixing the Origin error. To do so, refer to these steps:

• Click the Start button and type in “command prompt” in the field.
• From the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
• After opening Command Prompt, you have to type each one of the commands listed below. Just make sure that after you type each command, you hit Enter
  • ipconfig /release
  • ipconfig /all
  • ipconfig /flushdns
  • ipconfig /renew
  • netsh int ip set dns
  • netsh winsock reset

After you key in the commands listed above, the DNS cache will be flushed and the Winsock, as well as the TCP/IP, will reset.

• Now restart your computer and open Google Chrome then try opening the website you were trying to open earlier.

Option 4 – Try using Google Public DNS

You might want to try changing your current DNS to the Google Public DNS. All you have to do is change the DNS settings explicitly on your operating system by using the DNS IP addresses. Here’s are the steps to do that:

• The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
• Next, click on the “Change Adapter Settings” option.
• After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
• Right-click on your network connection and click on Properties.
• Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
• After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
• Type in “8.8.8” and “8.8.4.4” and click OK and exit.

A lot of programs in Windows utilize the helper processes to ensure that they can get the job done as early as possible. And one of the programs that use these processes is Microsoft Edge. This built-in browser uses a process called the Edge Content process. The moment you start your computer, these system processes are loaded which makes the Edge browser load faster. To be specific, these are the three processes that are related to Microsoft Edge:

• MicrosoftEdge.exe
• MicrosoftEdgeCP.exe
• MicrosoftEdgeSH.exe

The process that ends with the “CP.exe” is the content process in Edge. However, when this process stopped working, this can affect the Edge browser. In such cases, when you check the Reliability Monitor, you will see that the state of the “Microsoft Edge Content Process” is “Stopped working” which keeps on appearing. To resolve this issue, you can try to clear the browsing data of Microsoft Edge or repair or reset it. You can also try re-registering Edge via Windows PowerShell as well as check your security programs that might be causing interference with the process.

Option 1 – Clear the browsing data of Microsoft Edge

• Open Microsoft Edge.
• Then click on the three horizontal dots to open the menu.
• From there, click on Settings. And under Settings, click the “Choose what to clear” button under the Clear browsing data section.
• Next, check all the checkboxes and then click the Clear button to clear the browsing data in the Edge browser.
• Restart Edge.

Option 2 – Try to reset, repair or reinstall Edge via Settings

You can reset, repair or reinstall the Edge browser through Settings. If none of it helped, you can try the following:

• Open File Explorer and then go to this path – C:/Users/YourUsername/AppData/Local/Packages

Note: Before you type in the path in the Address bar, make sure that you put your user account name in place with the “YourUsername”.

• Tap Enter to proceed.
• Next, look for the folder named “MicrosoftEdge_8wekyb3d8bbwe” then right-click on it.
• Click on Properties and uncheck the option “Read-only” under the General tab in the Properties window.
• Click on Apply and then OK to save the changes made.
• After that, look for the MicrosoftEdge_8wekyb3d8bbwe folder again and delete it. And if a prompt stating “Folder Access Denied” appears on your screen, just click on the Continue button to proceed – doing so will delete most of the content inside the folder except for the folder named “AC”.
• Restart your computer

Option 3 – Re-register Edge via Windows PowerShell

• In the Start Menu, search “Windows PowerShell”.
• Right-click on Windows PowerShell from the search results and select the “Run as administrator” option.
• Type in this command in the PowerShell windows and tap Enter – Cd C:/Users/YourUsername
• After that, type in this command and tap Enter – Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml" -Verbose}
• Restart your PC.

Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml” -Verbose}

Option 4 – Try to check your security program

It is possible that a security program installed in your computer is the one that’s causing the problem which is why you have to check it. According to security experts, there are some security programs that could be detecting the Edge’s content process as suspicious, blocking or terminating it as a result. Thus, you need to modify your security program’s settings to fix the problem.

In case you don’t know, Microsoft hooks up every machine that is running Windows 10 with an Advertising ID which helps them in providing Windows 10 users with relevant ads. These ads are delivered to users in the Action Center, Start Menu as well as the ads inside the UWP Applications. What makes these advertisements relevant is that they keep track of your browsing trends, likes and dislikes, with the help of the Advertising ID. However, if you are not fond of advertisements and you do not want this feature of Microsoft to track your usage, worry not for you actually have the option to disable targeted ads on your Windows 10 computer by turning off the Advertising ID. And you can do that during Windows 10 Setup or using the Group Policy Editor. For more details, refer to the instructions provided below for each one of the methods.

Option 1 – Turn off Advertising ID during Windows 10 setup

If you are about to install Windows 10, then during the installation process, your computer boots into the Install and Configure Windows 10 screen with Cortana that assist you during the setup. Once you reach the last page which is “Choose privacy settings for your device”, you will see the Advertising ID of your computer. Under the Advertising ID, you have to disable or toggle off the “Apps can use advertising ID to provide more personalized advertising in accordance with the privacy policy of the app provider” option. After you disable it, click on the Accept button to proceed with the installation. After that, the copy of your Windows 10 you are using will have the Advertising ID disabled by default.

Option 2 – Turn off Advertising ID via Group Policy Editor

• First, tap the Win + R keys to launch the Run utility.
• Then, type “gpedit.msc” in the field and click OK or tap Enter to open the Group Policy Editor.
• Next, navigate to this group policy setting: Computer Configuration > Administrative Templates > System > User Profiles
• Now double click on the “Turn off the advertising ID” option and set the radio button to Enabled. Once you do, you will see the following description on your screen:

“This policy setting turns off the advertising ID, preventing apps from using the ID for experiences across apps. If you enable this policy setting, the advertising ID is turned off. Apps can’t use the ID for experiences across apps. If you disable or do not configure this policy setting, users can control whether apps can use the advertising ID for experiences across apps.” Note that setting the radio button to Enabled or Not Configured will turn off the data collection of the Advertising ID.

• Finally, exit the Group Policy Editor and then restart your computer to apply the changes made successfully.

Error Code 0x801901F7 – What is it?

Error code 0x801901F7, also known as “The Server Stumbled” error because it shows a message saying “The Server Stumbled. We all have bad days” is associated with Windows Store. Server Stumbled Error 0x801901F7 is an error related to the MS server. The error occurs due to damaged registry files, malware, virus, and corrupted data. You should fix this error to prevent a system crash or a BSOD error. There are some things you can do to fix it. These are not so complex. So, anyone can try these methods to fix error 0x801901F7. Common Symptoms for error 0x801901F7:

• Problems with Windows startup
• System becomes very slow or the system freezes
• Blue screen of death appears
• Windows fails to start some process due to Stop error code 0x801901f7

Solution

Error Causes

• This error is generally caused by corrupt registry files.
• Virus infection can cause this problem.
• Outdated driver, missing .DLL files may also cause this error.
• Microsoft server overload may cause this problem as well.
• Incorrect configuration may cause this problem.

Further Information and Manual Repair

To fix error 0x801901f7, there are four methods listed below. Some might work for you and some might not. Please try all of them to fix this error.

Method 1:

Basic method to fix error code 0x801901F7: Resetting Windows Store Cache Most of the time clearing or resetting the cache helps. It doesn't always work, but you should try this first before moving on to some advanced methods which are mentioned below. To reset the Windows Store cache please follow the simple steps below

• Open RUN by searching or pressing "Windows Key + R"
• Type "wsreset.exe" and press Enter or click on OK.
• Windows Store will open automatically along with a command prompt.
• This will reset Windows Store and you might see it loading as it should.

This method might work but if it fails to solve Error 0x801901F7 then follow the method below.

Method 2:

Advanced method of fixing error code 0x801901F7: Deleting Windows Store database file. By using this method, you will be deleting the database file for Windows Store. This file is located on your C drive or the drive where you installed your Operating System. Follow the steps below.

1. Navigate to C:WindowsSoftwareDistributionDataStoreDataStore.edb.
2. Delete DataStore.edb file from there.
3. Now Open Windows Store and see if you still get error code 0x801901F7.

The Datastore.edb file that you deleted will be automatically created once you perform Step 3 which is launching Windows Store. If you still cannot get this error away then Close Windows Store and Reboot your PC then Launch Windows Store Again.

Method 3:

Modifying Windows update properties: Perform the steps below only if the above-mentioned methods fail. You will be tweaking a few things in the Windows update to see if it helps.

1. Open Task Manager by right-clicking on Taskbar, then click on Task Manager.
2. Go to Services Tab. Click on Open Services at the very bottom of the Window.
3. Now a new window will pop up. Scroll down & find "Windows Update" from the list.
4. Double click on Windows update to open up its Properties.
5. Now from the Startup Type drop-down list, select Automatic. Click on Apply, Start, and then Ok.

Now you need to perform just one more step. Reset Windows Store again (Refer to method 1 for Steps). This should fix your Windows Store error that shows The Server Stumbled with 0x801901F7 Error Code.

Method 4: 

If the error is due to a problem with a driver, then follow the method below to uninstall the current driver:

1. Open the Run command and type “sysdm.cpl” in the text box.
2. Click Enter.
3. Open the Hardware tab on the system properties dialog box.
4. Then press on Device Manager.
5. Double press on Device type and then press on the hardware device that is reporting error code 0x801901F7.
6. Go to the Driver tab and press on Uninstall button to uninstall the device driver completely.
7. Now, install the new driver on your computer.
8. Restart your computer.
9. Run virus scan of your PC
10. Try using a different USB port.

If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.

If your Windows 10 computer slows down, the first thing you can do is to check the status of the resource usage in the Task Manager. In such cases, it shoots up to even 1000% which causes the system to either hang or freeze since some programs are using a major chunk of system resources. And this is the case with msrtn32.exe. Msrtn32.exe is a malicious file that may try to steal your digital currency. It can get installed on your computer when you install a browser plugin or extension that can modify the default settings of browsers, the content of web pages, search results, as well as display tons of intrusive ads. So if you see msrtn32.exe under the Processes tab of the Task Manager If you see msrtn32.exe under the Processes tab of your Task Manager, refer to the suggestions given below to get rid of it and restore your computer’s normal function. Before you proceed, take note that this executable file is found in the following location:

C:/Program Files(x86)msrtn32

Option 1 – Delete the folder where msrtn32.exe is located

The first thing you can do is to go to C:/Program Files(x86)/msrtn32. From there, look for the malicious executable file and delete its folder. If you are not able to delete the folder, make sure that you’re logged in as administrator and then try again.

Option 2 – Try scanning your computer using Windows Defender

Since you are dealing with a malicious file, if you weren’t able to delete the folder where the file is located, you can scan your computer using the built-in Windows Defender program and then eliminate the malicious file. Follow the steps below to do so:

• Tap the Win + I keys to open Update & Security.
• Then click on the Windows Security option and open Windows Defender Security Center.
• Next, click on Virus & threat protection > Run a new advanced scan.
• Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.