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CD/DVD icon is not showing in File Explorer

In the past, CDs, DVDs, and floppy drivers used to be the primary sources of external storage for many users – that is until the USB storage devices took over. These days, a lot of devices no longer have a built-in CD or DVD writer or reader as it contributes to the thickness of the device. On the other hand, there are still various devices that still come with a built-in CD or DVD writer or reader. However, recently, users who still use CD or DVD on their devices reported a problem where the CD or DVD icon is not visible in the File Explorer as well as in “This PC” or the My Computer page. The cause of this issue is still unknown at the time of writing, but there are still some potential fixes you can try to fix it. You can try to update or roll back the device drivers or apply some tweaks in the Registry Editor. For more details, refer to the given options below.

Option 1 – Try to update or rollback device drivers

The first thing you can try to fix the missing CD or DVD icon is to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.

  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties. Note that the concerned drivers will be listed under the DVD/CD-ROM drives section as well as the IDE/ATAPI Controllers section.
  • From there, look for the following drivers:
    • ATA Channel 0.
    • ATA Channel 1.
    • Standard Dual Channel PCI IDE Controller.
  • Now, right-click on each one of the listed drivers and update them all. You could also try to roll them back to their previous versions.

Note: You can also directly download the relevant drivers of your computer from the manufacturers’ website. So if you have an SSD, the issue might be due to an old storage driver.

Option 2 – Try to use the Registry Editor

  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and then tap Enter to open the Registry Editor.
  • Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlClass{4D36E965-E325-11CE-BFC1-08002BE10318}
  • After that, look for the DWORD values named “UpperFilters” and “LowerFilters”.
  • Right-click on each one of these DWORD values and select Delete.
  • Now restart your computer and see if it fixes the problem.

Option 3 – Try creating a new Registry entry

There is another option you can try in the Windows Registry to fix the missing icon of the CD/DVD. You can try adding a new entry. How? Refer to these steps:

  • Tap the Win ­+ R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
  • After that, navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesatapi
  • From there, right-click on “ATAPI” and select New > Key.
  • After that, name it is “Controller0” and right-click on the sub-key and then select New > DWORD (32-bit) Value.
  • Now name it as “EnumDevice1” and double click on it and then set its value data to “1”.
  • Click OK and restart your computer to apply the changes made successfully.

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Creating a new Windows 10 account comes with options related to privacy. For instance, you will see the options to disable or enable Speech recognition, Find my device, Location service, Inking & typing, and many more. And if you often have to create a test account in Windows 10 v1809 and you don’t want to give this option, you can just disable the Privacy Settings Experience at sign-in on your Windows 10 PC using a couple of instructions given in this guide. To disable the Privacy Settings Experience, you can use the Registry Editor and the Group Policy Editor. But before you get started, you need to log in as an administrator. Moreover, it would also be better if you create a backup copy of the Registry files as well as create a System Restore Point before you make any changes. After you have those things covered, refer to the steps given below to disable the Privacy Settings Experience at sign-in on your Windows 10 PC. Since there are two ways to get things done, choose one option that you prefer.

Option 1 – via Registry Editor

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Option 2 – via the Group Policy Editor

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Option 1 – Try to run the Internet Connections troubleshooter

As you were not able to connect to your internet connection using your PC, you can try to run the Internet Connections troubleshooter as it might resolve the problem. Refer to the following steps to run this troubleshooter:
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Option 2 – Try to perform Network Reset

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Option 3 – Try to update or rollback or uninstall the Network drivers

You might also want to update, roll back, or disable your Network drivers to fix the “This operation failed as no adapter is in the state permissible for this operation” error.
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Option 4 – Try to reset Winsock, TCP/IP & Flush DNS

You might also want to try resetting Winsock, TCP/IP, and flushing DNS might help you resolve errors. To do so, follow these steps:
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  2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
  3. ipconfig /flushdns – type in this command to flush the DNS cache
  • Next, restart your PC and check if the problem’s fixed.
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Option 1 – Check if the hard disk is writable

Although the CHKDSK utility checks for bad sectors in the hard drive, it also has to create logs of the result. And as states in the error message, the CHKDSK utility is not able to log the logged messages. This kind of error occurs when the log can’t be written to an installation disk. You can find the log in this location, “C:WindowsSystem32LogfilesSrtSrtTrail.txt”. Now you have to check if the drive writable by following these steps:
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  • Then click on the Apply button save the changes made and exit.

Option 2 – Run the CHKDSK utility in Safe Mode

You could also try to run the CHKDSK utility in Safe Mode as this might solve the error.
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Option 3 – Try to check the hard disk or external drive physically

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Option 1 – Try to enable Numlock

The first thing you can do to fix the issue with the keyboard is to enable the Numlock since one of the most common reasons for this kind of problem is where the keyboard won’t type numbers because the Numlock key is disabled. Thus, you have to enable this key by pressing it once to enable the number pad.

Option 2 – Turn off the Mouse key

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  • Then select the option “Make the keyboard easier to use”.
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Note: The problem with the keyboard could stem down to a simple issue in its settings so if you have successfully followed the steps for this solution then you should be able to fix the problem.

Option 3 – Reinstall, update or rollback your keyboard driver

Once you’ve determined that the problem is in the software part of the keyboard, it is now time to try to reinstall, update or roll back your keyboard drivers. To reinstall the driver for your keyboard, refer to these steps:
  • From the WinX Menu, open the Device Manager.
  • In the Device Manager, you should find your laptop’s keyboard under the “Keyboards” option. Right-click on it and select the “Uninstall” option.
Note: If you’re not quite certain about your laptop’s keyboard, you can uninstall all the keyboards if there’s more than one.
  • After that, restart your PC and see if the keyboard driver is installing automatically. If not, open the Device Manager again and right-click on Keyboards, and select the option “Scan for hardware changes” to install it.
Once the keyboard driver is installed again, check if your keyboard is now working properly or not.

Option 4 – Try connecting the keyboard to a different USB port or another computer

The problem might have something to do with the USB port that’s currently in use by your keyboard. It could be that it’s not working so it makes sense to unplug it and attach it to another USB port. You can also clean the USB port on both ends to ensure that they are not affected by corrosion. In addition, you can also try connecting the keyboard to a different computer and see if the Shift key works there or not.

Option 5 – Try to check your connections

You can also try checking if the connection mode you are using for your keyboard is functioning properly. For instance, if you are using a Surface 2-in-device, you can clean the connection pins and see if it resolves the problem.

Option 6 – Run the Hardware and Devices Troubleshooters

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  • Next, select Keyboard from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
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  • You have to create a script file named “MapDrives.cmd” first and then save it on a place where the files are safe. To do that, open a text editor like Notepad and then copy and paste the following script:
PowerShell -Command "Set-ExecutionPolicy -Scope CurrentUser Unrestricted" >> "%TEMP%StartupLog.txt" 2>&1 PowerShell -File "%SystemDrive%ScriptsMapDrives.ps1" >> "%TEMP%StartupLog.txt" 2>&1
  • After that, save the file and name it “MapDrives.cmd”.
  • Next, create a script file named “MapDrives.ps1” and then copy and paste the following content. Just make sure to save both scripts in the same folder.
$i=3 while($True){     $error.clear()     $MappedDrives = Get-SmbMapping |where -property Status -Value Unavailable -EQ | select LocalPath,RemotePath     foreach( $MappedDrive in $MappedDrives)     {         try {             New-SmbMapping -LocalPath $MappedDrive.LocalPath -RemotePath $MappedDrive.RemotePath -Persistent $True         } catch {             Write-Host "There was an error mapping $MappedDrive.RemotePath to $MappedDrive.LocalPath"         }     }     $i = $i - 1     if($error.Count -eq 0 -Or $i -eq 0) {break}     Start-Sleep -Seconds 30 } Note: Now that you’ve created the script files, it’s time for you to proceed to the options given below.

Option 1 – Try creating a startup item

Note that this option only works on devices that have network access at login. So if it’s not there, the script will fail to reconnect the network drivers automatically. To create a startup item, here’s what you have to do:
  • Open the Startup folder located at %ProgramData%MicrosoftWindowsStart MenuProgramsStartUp.
  • From there, copy and paste the MapDrives.cmd.
  • After that, open the Scripts folder located at %SystemDrive%Scripts copy-paste MapDrives.ps1 and then copy and paste MapDrives.ps1 in there.
Note: After you complete the steps above, a log file named “StartupLog.txt” will be created in the %TEMP% folder. Now all that’s left for you to do is to log out of your computer and then log back in. This will ensure that the mapped drives are open.

Option 2 – Create a scheduled task

It is possible to create a scheduled task that runs as soon as you log in to your computer. To create a scheduled task, follow the steps below.
  • You have to copy the MapDrives.ps1 script file to the scripts folder of Windows located at %SystemDrive%Scripts.
  • After that, open the Task Scheduler and select Action > Create Task.
  • Next, type a name and description of the task in the General tab.
  • Then click on the Change User or Group button and select a local user group and click OK.
  • Now check the box labeled “Run with highest privileges” and switch to the Triggers tab.
  • From there, create a new trigger with the “At Logon” option in the Begin the task drop-down menu and then click OK.
  • After that, switch to the Actions tab and create a new action then choose to Start a program.
  • Next, type “Powershell.exe” in the Program/Script field, and in the Add arguments (optional) field, type the following:
-windowsstyle hidden -command .MapDrives.ps1 >> %TEMP%StartupLog.txt 2>&1
  • And in the Start in the (optional) field, type “%SystemDrive%Scripts” as the location of the script file.
  • Now under the Conditions tab, select the “Start only if the following network connection is available” option and then select Any connection and click OK.
  • Restart your computer or log off from your account and then log back in so that the task will be executed.

Option 3 – Use the Group Policy settings

You need this option if the mapped network drives are defined via Group Policy settings. You have to update the action of the drive maps to Replace. As a result, it will delete the existing mapped drive and create the mapping on each logon again. However, any settings on the mapped drive that are changed from the Group Policy settings will be gone on each logon. So if the changes don’t work, you need to run the gpupdate command together with the /force parameter in order to refresh the Group Policy setting quickly.
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trojan krypticTrojan.Kryptik creates the following registry entry or registry entries:

Directory %ALLUSERSPROFILE%\windrivgr 19.7 %LOCALAPPDATA%\DsHcaJnIIz File name without path scaalqtw.exe Regexp file mask %ALLUSERSPROFILE%\sqldump.exe %APPDATA%\b[NUMBERS].exe %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup\[RANDOM CHARACTERS].com.url %APPDATA%\Origin\update.vbe %APPDATA%\Stanfind.exe %APPDATA%\vpn gui.exe %LOCALAPPDATA%\Microsoft\Windows\Symbols\wvfilters.sys %TEMP%\nvc.exe %TEMP%\system.exe %TEMP%\winsrvcs32.exe
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This post will guide you in fixing the “Communication with service process failed” error in Windows 10. This error is related to the Intel Driver and Support Assistant application. Although this error does not reportedly cause any loss of functionality in the computer, however, it still indicates that there is something wrong with some of your driver modules. Intel has taken a bold step and combined its older modules into this new application (Intel Driver and Support Assistant) recently. This application enables users to scan their computers for any available updates from Intel. This is the main application of Intel and provides users a way to update their driver software automatically instead of manually updating it. However, with the recent reports submitted by some users, it seems that something is wrong with this application, and users to have to deal with the “Communication with service process failed” error. This error might be caused by several reasons, for one, it could be that the application is corrupted or incomplete in its nature which is possible since this is still a developing and newly released app. It could also be that there are other utilities or modules that conflict with the Intel software. Whichever the reason may be, you can try out the options given below to resolve the problem but before you proceed, make sure that you have an administrator account as well as an active and stable internet connection.

Option 1 – Disable DSATray in Startup

If you receive this error message every time you start your computer then this means that the application is not able to launch properly. Like pointed out, it could be that it is still incomplete in nature or it conflicts with other applications. Thus, you can try to disable the service from the startup and check if it fixes the problem.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “taskmgr” in the field and hit Enter to open the Task Manager.
  • After that, go to the Startup tab and look for the Intel Driver and Support Assistant app.
  • Right-click on the app and select Disable.
  • Restart your PC and check if the error is now fixed or not

Option 2 – Reinstall the Intel Driver and Support Assistant

If the first option did not work, you can try reinstalling the Intel Driver and Support Assistant app. To do so, follow these steps:
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for Intel Driver and Support Assistant and select it and then uninstall it.
  • After you have the app uninstalled, open your browser and go to Intel’s official website. From there, download the driver utility manually.
  • Once the download is finished, right-click on it and select “Run as administrator” and install the app on your PC with elevated access.
  • Restart your PC and then check if the error is now fixed.
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