What is HEIF file format and how to use it?

As you know, the Microsoft store is a built-in tool in Windows 10 where you can find a variety of applications. It helps users in downloading or updating apps in the system. However, there are instances when you could encounter issues while using it. One of the issues that you could face when using the Microsoft Store app is when it keeps on offering apps you have just updated or when you are not able to update any apps at all. This kind of issue in the Microsoft Store app might be caused by other issues like a damaged Windows Store cache. There are several options you can check out to resolve the problem. You can try to check the registry setting or run the Windows Store apps troubleshooter or clear the Windows Store cache manually or reset its settings. You could also try to re-register the Microsoft Store app. For more details, refer to each one of the options provided below but before you troubleshoot the problem, make sure that you create a System Restore point.

Option 1 – Run the Windows Store App troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the problem in Microsoft Store. This is a great built-in tool from Microsoft that helps users fix any app issues. To use the Windows Store Apps Troubleshooter, follow the steps below.

• Tap Win + I keys again to open the Windows Settings panel.
• Go to Update & Security and then go to Troubleshoot.
• Under the Troubleshoot section, on your left-hand side, scroll down to find Window Store Apps.
• Then click on the Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.

Option 2 – Try checking the settings in the Windows Registry

The next thing you can do to fix the problem is to check the Registry settings for the Windows Store.

• Tap the Win + R keys to open the Run utility and type “Regedit” in the field and then hit Enter to open the Registry Editor.
• Next, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionCurrentVersion
• From there, look for the DWORD named “CurrentVersion” and make sure that its value data is set to 6.3, but if it’s not then change its value data to 6.3
• Exit the Registry Editor and restart your computer and then see if it fixed the problem with the Microsoft Store app.

Option 3 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

• Right-click on the start button and click on Command Prompt (administrator).
• Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
• Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.

Option 4 – Try to re-register the Microsoft Store app via Windows PowerShell

• Tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
• If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
• Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml

• Wait for the process to be completed and then restart your computer.

Error Code 8024402C – What is it?

When upgrading to Microsoft Windows 10, some users may encounter Error Code 8024402C. This error, while attempting to update, is a result of five possible issues. The error code itself is not a critical concern, yet while the error is occurring, users will not be able to upgrade their Windows software. As with any Microsoft error code, even if it is not critical, it is recommended that the error be addressed sooner rather than later. An insignificant error now could lead to a larger, more catastrophic error later on. Common symptoms include:

• A dialog box appears with the Error Code 8024402C when attempting to upgrade to Microsoft Windows 10.
• Your current version of Windows is unable to recognize the need for an update to Microsoft Windows 10.

Solution

Error Causes

As previously stated, there are five major reasons why error code 8024402C occurs.

• An erroneous character in the proxy override settings
• A wrongly configured firewall is preventing the update from taking place.
• Attempting to access the Windows 10 update through a VPN (Virtual Private Network) connection.
• Workstations that operate behind a corporate ISA server.
• A corporate network system that does not have auto proxy enabled.

The sooner these known causes are addressed, the sooner you will be able to successfully upgrade to Microsoft Windows 10.

Further Information and Manual Repair

Microsoft Support posits four different resolutions to these known error code 8024402C issues. Some of these methods will be more comfortable for at-home users than others. If you are experiencing this issue in a corporate or business setting, it may be better to have your IT tech or department attempt the methods.

Method 1:  When your firewall is causing the issue.

1. Access your firewall software.
2. Specifically, look into the settings associated with your firewall.
3. Make sure that the following three websites are listed as exceptions to your firewall or proxy.

• https://*.windowsupdate.microsoft.com
• http://download.windowsupdate.com
• http://*.windowsupdate.microsoft.com

4. If any of these websites are missing from your firewall list, add them to the list.
5. Restart your Microsoft Windows 10 update.

Method 2: For an erroneous character in the proxy override settings.

1. Open internet explorer, if you use another program to access the internet, you will still need to use internet explorer for this solution.
2. Open your internet explorer tools window.
3. Click on internet options.
4. Choose the connections tab.
5. Select LAN settings.
6. Choose the Advanced option.
7. Delete anything that appears in the exceptions section.
8. Closeout of internet explorer.
9. Click on your start button.
10. Select RUN and type CMD into the field, press ENTER.
11. This will access the command prompt screen. Type “proxycfg -d” and press ENTER.
12. Type the command “net stop wuauserv” and press ENTER.
13. Finally, type “net start wuauserv” and press ENTER.
14. Now you have cleared your proxy cache. Access the Microsoft Windows 10 update again to download.

Method 3: If a VPN connection is causing error code 8024402C.

1. Disconnect from your VPN connection, thus connecting directly to the internet without a proxy or network.
2. Retry the Microsoft Windows 10 update.
3. After the update is successful, reconnect to the VPN network.

Method 4: Use this is an ISA server is in place at your networked business site.

1. Access the ISA firewall client option. From here your goal is to initiate the ISA server automatic detection feature.
2. From the control panel, select the firewall client option.
3. Choose the configure option.
4. Check the box next to “automatically detect firewall server”.
5. Select the “update now” button.
6. Click the OK button.
7. Restart your Microsoft Windows 10 update.

Again, not all of these methods are meant for computer users who do not usually explore and change software settings of this nature. If you do not feel comfortable with any of these methods, you can opt to download and install a powerful automated tool to repair Windows error code 8024402C.

In case you don’t know, there is a built-in tool in Windows 10, known as Reliability Monitor that provides a day-to-day snapshot of the health of your system. It warns users of any looming issues or disasters before your computer breaks down finally. So obviously, Reliability Monitor is useful, however, there are times when it could behave incorrectly. For instance, it might fail to show you any updates even when they are installed. Thus, if you experience any malfunctions with the Reliability Monitor tool in Windows 10, read on as this post will guide you in updating or working in Windows 10. To fix the problem with the Reliability Monitor, there are several fixes you can check out. You can try to enable the data collection for Reliability Monitor or reset it, as well as put your computer in a Clean Boot State. For more information, refer to each one of the options given below.

Option 1 – Try to enable the Data Collection for Reliability Monitor

The Reliability Monitor tool uses data provided by the RAC Agent scheduled task and it will start to display a Stability Index rating and specific event information 24 hours after the system installation. The RACAgent scheduled task, by default, runs after the operating system is installed. And if it is disabled, it must be manually enabled from the Task Scheduler snap-in for MMC or Microsoft Management Console. Thus, you need to enable the Data Collection for Reliability Monitor to fix the problem.

Option 2 – Try to reset the Reliability Monitor

The next thing you can do to fix the issue with the Reliability Monitor might want to reset it to resolve the problem. If the Reliability Monitor is already open, you have to close it and open it again. After the reset is done, it may take up to 24 hours for the Reliability Monitor to display results again. This should fix the problem.

Option 3 – Troubleshot the problem in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing the Black border issue. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

A lot of users prefer to use Microsoft OneDrive when it comes down to cloud storage as it does not only come with the seal of approval from Microsoft but it’s also primarily good and better compared to other cloud storage services. However, that doesn’t mean that OneDrive isn’t without any issues. For one, you might encounter an issue where the OneDrive thumbnails do not show in File Explorer in Windows 10. If you are currently experiencing this problem, read on as this post will help you fix it. As you know, you can add OneDrive to your Windows 10 computer and have all the files locally synchronize to the cloud and so on. This means that whatever is available in the cloud will be seen on your computer. It is smooth and definitely saves you a lot of time which is why a lot of users prefer to use it. So if you suddenly not see any thumbnails in OneDrive, then that would be a problem. You are actually not the only one having this problem as there are other users who reported getting the same issue recently about the picture thumbnails that no longer show up in the OneDrive folders in the File Explorer. At the time of writing, it isn’t clear yet what the cause of the issue really is. Even so, there are still potential fixes you can check out to resolve it, and the sooner you do it, the better as this can be a major problem. To get started, refer to the instructions given below.

Option 1 – Try to disable Files on Demand

The first thing you can do to fix the problem is to disable the Files on Demand. This is what you have to do to get things under control.

• First, right-click on the OneDrive icon located in the taskbar and go-to of OneDrive.
• After that, click on More and Settings. This will open a new window where you have to click on the Settings tab and uncheck the “Files on Demand” service.
• Once done, restart your computer and check if you can now see the thumbnails in the OneDrive folder. However, if it didn’t work, then proceed to the next given option below.

Option 2 – Try to change the icon view

The next thing you can do to fix the problem is to change the icon view. It is possible that the problem might have something to do with the size of the icons than anything else. So you have to change the icon view and to do that, follow these steps:

• First, open Control Panel in Windows 10.
• Next, in the search box, type “folder” and then click on the File Explorer Options.
• From there, click on the View tab and uncheck the “Always show icons” option, and make sure that showing thumbnails is active.
• Now go back to Control Panel and type “system” in the search box. This will open a new window where you have to select the “View advanced system settings” option.
• Then under the Performance section, click on Settings and click on the option that allows you to show the thumbnails instead of icons.

If you are using File Explorer but suddenly encountered an error saying, “No such interface supported”, read on as this post will guide you on how to fix the problem. This kind of error occurs due to the corruption in the system files which supports several tasks in the system that works with the Windows File Explorer process or File Explorer. This kind of error can give you a hard time in browsing the files on your computer, or when you open important utilities like the Control Panel, or when you copy files and other inconveniences. Needless to say, it won’t bring you any productivity at all and can only leave you frustrated. To fix this problem, there are several options you can try. You can try to run the System File Checker scan or the DISM tool. You could also try to re-register the potentially corrupted DLL files or fix the User Profile. For more details, refer to each one of the given options below.

Option 1 – Try to run System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re getting the errors 0x8024a11a and 0x8024a112. To run the SFC command, follow the steps given below.

• Type “cmd” in the Start search and then right-click on the appropriate search result.
• Next, select “Run as administrator” to open Command Prompt with admin privileges.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Now restart your computer and see if the problem is fixed or not.

Option 2 – Try to fix the User Profile

The next thing you can do to fix the problem is to fix the User Profile. All you have to do is migrate to a new User Profile in Windows 10 by creating a new User Account and migrating all your personal files from the current user profile folder in the C:/Users location to the new user profile folder which is also located in the same folder.

Option 3 – Run the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the “No such interface supported” error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish. Once it’s done, restart your computer.

Option 4 – Try to re-register the problematic DLL file

You may have to re-register the ntdll.dll file using the regsvr32.exe before you can successfully install the program and fix the error. The Regsvr32 tool is a command-line utility that can be used to register and unregister OLE controls like DLL and ActiveX (OCX) controls in the Windows operating system. Follow the steps below to use it.

• Open Command Prompt as admin from the WinX menu.
• Next, type the following command in the elevated Command Prompt and hit Enter to execute it. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.

regsvr32 c:windowssystem32actxprxy.dll

• After you execute the given command, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. If it didn’t work, you can try to execute this command instead: FOR /R C: %G IN (*.dll) DO "%systemroot%system32regsvr32.exe" /s "%G"
• Once it’s done, restart your computer.

Error Code 0x8007007e – What is it?

Error code 0x8007007e often occurs when users attempt to use Windows Update but are unable to access updates or webpages. To resolve this issue, you will need to use tools that detect and correct corrupted files as this is usually the main reason for the error.

Solution

Error Causes

Once this error code is encountered, it's a clear indication that your Operating System has malfunctioned. This could be a consequence of an incorrect or failed installation of software. The software might leave invalid entries in the Windows registry. Improper shut down of your system and a malware attack are also causes of error code 0x8007007e. Additionally, someone with little or no technical knowledge might have deleted a system file by accident. Missing system files can also equate to other error codes such as registry error code 19.

You may not always be able to prevent issues from affecting your computer, but proper measures can be taken to limit your risk of experiencing problems like error code 0x8007007e. See the following suggestions below:

• Ensure proper system maintenance by regularly using your automated tool. This will ensure your system is in good shape and error-free. It will also clean your system regularly leading to a boost in PC performance
• Keep antivirus software up-to-date. Antivirus software if crucial for the proper functioning of your computer. Keeping your antivirus updated is one of the best ways you can avoid problems with your PC.

Further Information and Manual Repair

Method One: System File Checker

System File Checker is a Windows tool that allows users to check their system for corrupt or bad system files. The utility scans for corrupt files and repairs them as well as files that may have gone missing.

Depending on the type of Windows operating system on your computer, you may need to follow varying instructions. However, note that Windows operating systems including Windows 10 and Windows 8 or 8.1 and Windows Vista all provide access to System File Checker via Command Prompt.

Once you run System File Checker, the tool should be able to repair and replace corrupted files. However, in cases where the repair process does not take place, you can attempt a manual repair by replacing the corrupt file the tool identifies with a good file. The process may require technical knowledge of Command Prompt so consider help from a Windows repair technician or consider contacting Windows for instructions based on your computer’s operating system.

Method Two: Run System Restore Tool

The System Recovery Options menu in Windows contains many tools which can enable users to resolve serious errors. In the case of Error Code 0x8007007e, one of the best tools in this menu is System Restore.

When an error occurs which inhibits users from accessing key functions on their system, System Restore enables the user to restores the computer to an earlier period without causing harm to files, photos, or documents.

However, once you run this tool, you will only be able to access files available within the period to which your computer is restored. For this reason, carefully consider which period is best suited to your purposes. Also, ensure you restore the system to a time when error code 0x8007007e was not present on your machine.

If System Restore does not resolve the error, you may undo the restoration changes. Ensure you have sufficient free space on your machine hard disk before you proceed (300 MB at least for hard drives above 500MB or at least 50 MB for smaller sized disks).

Method Three: Download Automated Software

When it comes to resolving error codes, it can often be a frustrating and tricky venture, especially when you are attempting to fix the problem manually. The Internet is awash with bits and pieces of instruction, some misleading at best with uncertain success rates.

But what if there was a one-stop-shop or better yet a tool that offered solutions for error codes including 0x8007007e?  Download a powerful automated tool that offers easy and effective, user-friendly solutions for users with varying error code problems.

If you suddenly encounter PFN_LIST_CORRUPT Blue Screen of Death error while using your computer then it means that the Page Frame Number or PFN list is corrupted. Page Frame Number is an indexing number used by the hard drive to find out the location of every single file on the physical disk. This kind of Blue Screen error is usually caused by a driver that’s passing a bad memory descriptor list and it can either be temporary or permanent. And so to fix this particular BSOD error, read on as this post contains a couple of suggestions that could help. Keep in mind that when you get a Blue Screen error like PFN_LIST_CORRUPT, the power connection to your PC must not be interrupted and so if you are using a laptop, it’s best if you connect it to a power source. On the other hand, if creating a dump from 0% to 100% takes up more than 5-10 minutes, then you have to force shut down your computer by pressing and holding the Power Key for 10 seconds or at least until the CPU lights turn off. After you do that, proceed to the troubleshooting tips prepared below.

Option 1 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like PFN_LIST_CORRUPT. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 2 – Run a System File Checker scan

You can also try to run a System File Checker or SFC scan in order to scan your computer for corrupted files that might be the cause behind the PFN_LIST_CORRUPT error. Once it finds any corrupted system files, it will automatically fix them. To run System File Checker, here’s what you have to do:

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Restart your computer after the scan is completed.

Option 3 – Check for any hard disk errors

• On your desktop, right-click on the “This PC” or computer icon and then select Manage to open the Disk Management. Here you get to check your drive’s health.
• Next, click on Disk Management on the left side panel.
• From there, check the state of your drives. If it shows that all your partitions are healthy then it means all is good and that the problem may have something to do with some physical issues with your hard drive.

You might also want to run the CHKDSK utility to help you fix any issues with your hard disk. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the CHKDSK utility comes in. The CHKDSK utility repairs hard drive errors that might be causing the problem.

• Open Command Prompt with admin privileges.
• After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

• Wait for the process to be completed and then restart your computer.

Option 4 – Update the Device drivers

Updating the Device drivers can also help you fix the PFN_LIST_CORRUPT Blue Screen error. To do so, follow the steps below.

• Tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver and select “Update Driver Software”.
• Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
• Restart your PC and then check if the Blue Screen error is now fixed or not.

Option 5 – Disable OneDrive

The PFN_LIST_CORRUPT error might also be caused by OneDrive. Thus, you have to try disabling this program to resolve the problem.

• Tap the Ctrl + Shift + Esc keys to open the Task Manager.
• Once the Task Manager is open, click on More Details located at the bottom left portion of the window.
• Then go to the Startup tab and select Microsoft OneDrive and then click Disable.

What is PyLocky ransomware? And how does it execute its attack?

PyLocky ransomware is a file-locking malware created in order to lock important files and demand ransom from victims in exchange for data recovery. This new ransomware uses the .lockymap extension in marking the files it encrypts. It starts to execute its attack by dropping the following malicious payload in the system:

Name: facture_4739149_08.26.2018.exe SHA256:8655f8599b0892d55efc13fea404b520858d01812251b1d25dcf0afb4684dce9 Size: 5.3 MB

After dropping its malicious payload, this crypto-malware connects the infected computer to a remote server where it downloads more malicious files and places them on system folders. It then applies a data gathering module used to gather data about the user and the computer. The malicious files that were downloaded earlier along with the data obtained are used for another module called stealth protection. This allows PyLocky ransomware to execute its attack without detection from any security or antivirus programs installed in the system. It also modifies some registry keys and entries in the Windows Registry such as:

• HKEY_CURRENT_USERControl PanelDesktop
• HKEY_USERS.DEFAULTControl PanelDesktop
• HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRun
• HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun
• HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRunOnce
• HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce

Once all the modifications are carried out, PyLocky ransomware will begin encrypting its targeted files using a sophisticated encryption cipher. Following the encryption, it adds the .lockymap extension to each one of the encrypted files and releases a ransom note named “LOCKY-README.txt” which contains the following content:

“Please be advised: All your files, pictures document and data has been encrypted with Military Grade Encryption RSA ABS-256. Your information is not lost. But Encrypted. In order for you to restore your files, you have to purchase a Decrypter. Follow these steps to restore your files. 1* Download the Tor Browser. ( Just type in google “Download Tor“ 2‘ Browse to URL: http://4wcgqlckaazungm.onion/index.php 3* Purchase the Decryptor to restore your files. It is very simple. If you don’t believe that we can restore your files, then you can restore 1 file of image format for free. Be aware the time is ticking. Price will be doubled every 96 hours so use it wisely. Your unique ID : CAUTION: Please do not try to modify or delete any encrypted file as it will be hard to restore it. SUPPORT: You can contact support to help decrypt your files for you. Click on support at http://4wcgqlckaazungm.onion/index.php”

How does PyLocky ransomware spread over the web?

PyLocky ransomware spreads using malicious spam email campaigns. Creators of this threat embed an infected attachment to spam emails and send them using a spambot. Crooks may even use deceptive tactics to trick you into opening the malware-laden immediately which is something you must not do. Thus, before opening any emails, make sure that you’ve thoroughly checked them. To successfully obliterate PyLocky ransomware from your computer, refer to the removal guide laid out below.

• Step 1: Launch the Task Manager by simply tapping Ctrl + Shift + Esc keys on your keyboard.
• Step 2: Under the Task Manager, go to the Processes tab and look for the process named facture_4739149_08.26.2018.exe and any suspicious-looking process which takes up most of your CPU’s resources and is most likely related to PyLocky ransomware.
• Step 3: After that, close the Task Manager.
• Step 4: Tap Win + R, type in appwiz.cpl and click OK or tap Enter to open Control Panel’s list of installed programs.
• Step 5: Under the list of installed programs, look for PyLocky ransomware or anything similar, and then uninstall it.
• Step 6: Next, close the Control Panel and tap Win + E keys to launch File Explorer.
• Step 7: Navigate to the following locations below and look for PyLocky ransomware’s malicious components such as facture_4739149_08.26.2018.exe and LOCKY-README.txt as well as other suspicious files, then delete all of them.

%TEMP% %WINDIR%System32Tasks %APPDATA%MicrosoftWindowsTemplates %USERPROFILE%Downloads %USERPROFILE%Desktop

• Step 8: Close the File Explorer.
• Step 9: Tap Win + R to open Run and then type in Regedit in the field and tap enter to pull up Windows Registry.
• Step 10: Navigate to the following path:

HKEY_CURRENT_USERControl PanelDesktop HKEY_USERS.DEFAULTControl PanelDesktop HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRun HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRunOnce HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRunOnce

• Step 11: Delete the registry keys and sub-keys created by PyLocky ransomware.
• Step 12: Close the Registry Editor and empty the Recycle Bin.

Try to recover your encrypted files using the Shadow Volume copies Restoring your encrypted files using Windows Previous Versions feature will only be effective if PyLocky ransomware hasn’t deleted the shadow copies of your files. But still, this is one of the best and free methods there is, so it’s definitely worth a shot. To restore the encrypted file, right-click on it and select Properties, a new window will pop up, then proceed to Previous Versions. It will load the file’s previous version before it was modified. After it loads, select any of the previous versions displayed on the list like the one in the illustration below. And then click the Restore button.

Pinned Windows 10 Taskbar Items. One of the most used interfaces in the Windows environment is the Taskbar. It is where users like to pin their most-used programs as well as shortcuts with extra privileges and automated tasks. In fact, it’s a lot better than the Start Menu. So if any Windows Update messes up with your computer, or if you’ve just switched to a different computer, setting up the Taskbar with the very same set of programs you used to have is definitely not an easy task. But worry not as this post will guide you on how you can backup and restore the items on your Taskbar either manually or automatically.

Manual Backup:

• Tap the Win + R keys to open the Run prompt.
• Then type “%AppData%MicrosoftInternet ExplorerQuick LaunchUser PinnedTaskBar” in the field and hit Enter to open the folder where you can see all the shortcuts or pinned items in the Taskbar.
• After that, copy all the files in the folder and paste them somewhere else as a backup. For instance, E:\Pinned Items Backuppinnedshortcuts.
• Next, tap the Win + R keys to open the Run prompt once more, and then type “Regedit” in the field and hit Enter to open the Registry Editor. When the User Account Control dialog box appears, click Yes.
• After opening the Registry Editor, navigate to this key – HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerTaskband
• Then right-click on the Taskbar folder and select Export.
• Now save the file with the .reg extension to another location like the E:\Pinned Items Backup folder and then name it.
• Close the Registry Editor.

Manual Restore:

Make sure to copy all the files to one of the drives if you are using another computer and then refer to the following steps.

• Tap the Win + R keys to open the Run prompt.
• Then type “%AppData%MicrosoftInternet ExplorerQuick LaunchUser PinnedTaskBar” in the field and hit Enter to open the same folder where you just copied all the shortcuts. Make sure to keep it open.
• Then open the backup folder where you saved all the pinned items and copy all the files there.
• Next, go to the Taskbar folder (%AppData%MicrosoftInternet ExplorerQuick LaunchUser PinnedTaskBar) and then paste your files in there. If you encounter a problem while doing so, just replace it with your own set of files.
• After that, go to E:\Pinned Items Backuppinnedshortcuts and then double click on tb-pinned-items.reg. If a User Account Control prompt appears, click Yes. This will add the registry file into the main registry hub. You will also get a dialog box that will confirm that data has been added to the registry successfully. Click OK.
• You should now see the items on the Taskbar. You have to restart Windows Explorer. To do so, end its process in the Task Manager.

Automatic Backup:

Backing up and restoring the pinned Taskbar items in your Windows 10 computer can be done automatically as well. But before you get started on the process, you need to understand what’s going on behind the hood first. First, you need to create two bat files and name them “Backup Pinned Taskbar Items” and “Restore Pinned Taskbar Items”. After you have that covered, refer to the following steps:

• Open the Notepad app and paste the following details and save it as “Backup Pinned Taskbar Items.bat.

REG EXPORT HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerTaskband “E:\Pinned Items Backuptb-pinned-items.reg” xcopy “%AppData%MicrosoftInternet ExplorerQuick LaunchUser PinnedTaskBar” “E:\Pinned Items Backuppinnedshortcuts” /E /C /H /R /K /Y

• After that, run the newly created bat file with admin privileges.

Automatic Restore:

• Open the Notepad app and paste the following details and save it as “Restore Pinned Taskbar Items.bat”.

REGEDIT /S “E:Pinned Items Backuptb-pinned-items.reg” xcopy “E:Pinned Items Backuppinnedshortcuts” “%AppData%MicrosoftInternet ExplorerQuick LaunchUser PinnedTaskBar” /E /C /H /R /K /Y

• After that, run the bat file with admin privileges.

Note: Just so you know, there is a drawback to this process as we’ve noticed that any pinned apps that were downloaded from the Windows Store don’t appear in these places and any items downloaded and installed separately from the internet and then pinned.

Easy Directions Finder is a browser extension developed by Mindspark Inc. for Google Chrome. This extension offers users quick access to popular websites for navigation and evens. While at first glance this might look useful, keep in mind that this extension has been marked as a Browser Hijacker by several anti-virus applications.

When installed EasyDirectionsFinder will record your browsing history, visited links, clicked URL-s, and viewed products. This data is later forwarded/sold to Mindspark's ad network and used to better target ads to users.

While browsing the internet with this extension installed (it does not have to be enabled) you will see additional injected ads, sponsored links, and pop-up ads throughout your browsing sessions. Due to its information mining behavior and aggressive ad injections, it is recommended to remove this extension from your computer.

About Browser Hijackers

Browser hijacking is a type of unwanted software, often a web browser add-on or extension, which causes modifications in web browser’s settings. Browser hijackers are capable of doing more than just modifying homepages. In general, browser hijacking is utilized for earning advertising revenue from forced ad mouse clicks and site visits. While it may seem naive, all browser hijackers are dangerous and thus always classified as security risks. When the malware attacks your laptop or computer, it starts to mess things up a whole that slows your system down to a crawl. In the worse case, you may be pushed to deal with serious malware threats as well.

How one can know whether the web browser is hijacked?

The common symptoms that suggest having this malicious software on your computer are: the browser’s home page is modified; you find yourself regularly directed to some other webpage than the one you actually intended; the default web browser settings have been modified and/or your default search engine is altered; unsolicited new toolbars are added to your web browser; your internet browser displays endless pop-up ads; web pages load slowly and often incomplete; you can’t navigate to certain webpages, like computer security software related sites.

So how does a browser hijacker infect a computer?

Browser hijackers may use drive-by downloads or file-sharing networks or an e-mail attachment in order to reach a targeted PC. They could also be deployed via the installation of an internet browser toolbar, add-on, or extension. A browser hijacker could also come bundled up with some freeware that you unintentionally download to your PC, compromising your internet security. Some of the most popular hijackers are EasyDirectionsFinder, Babylon Toolbar, Conduit Search, Sweet Page, OneWebSearch, and CoolWebSearch.

Browser hijacker removal tips

Some browser hijacking could be easily reversed by discovering and eliminating the corresponding malware software through your control panel. Sometimes, it can be a tough task to discover and eliminate the malicious component since the associated file will be running as part of the operating system process. Moreover, browser hijackers could modify the Computer registry therefore it can be quite tough to restore all the values manually, especially when you’re not a very tech-savvy individual. Industry experts always suggest users eliminate any malware including browser hijacker with an automatic removal tool, which is better, safer, and quicker than the manual removal solution. SafeBytes Anti-Malware could counter persistent browser hijackers and give you active PC protection against all types of malware. Together with the antivirus tool, a PC optimizer, such as SafeBytes Total System Care, can help you in deleting all related files and modifications in the computer registry automatically.

How To Get Eliminate Malware That Is Preventing Antivirus Downloads?

Malware could cause many different types of damage to computers, networks, and data. Some malware sits in between the computer and the internet connection and blocks a few or all sites that you really want to visit. It will also prevent you from adding anything to your PC, particularly anti-virus applications. So what to do when malicious software prevents you from downloading or installing Safebytes Anti-Malware? There are a few actions you can take to get around this issue.

Boot your computer in Safe Mode

If any malware is set to load immediately when Microsoft Windows starts, getting into Safe Mode could very well block the attempt. Since only the minimal programs and services launch in Safe Mode, there are hardly any reasons for conflicts to happen. Below are the steps you should follow to start into the Safe Mode of your Windows XP, Vista, or 7 computers (check out Microsoft site for directions on Windows 8 and 10 computers). 1) At power on, press the F8 key while the Windows splash screen starts to load. This will conjure up the “Advanced Boot Options” menu. 2) Choose Safe Mode with Networking with arrow keys and hit ENTER. 3) Once you get into this mode, you should have an internet connection again. Now, utilize your internet browser normally and go to https://safebytes.com/products/anti-malware/ to download and install Safebytes Anti-Malware. 4) After the software program is installed, let the diagnostic scan run to remove trojans and other malware automatically.

Switch over to an alternative web browser

Web-based malware can be environment-specific, targeting a specific web browser or attacking particular versions of the browser. If you seem to have malware attached to Internet Explorer, then switch to an alternate browser with built-in security features, such as Chrome or Firefox, to download your preferred antivirus program – Safebytes.

Install security software on a flash drive

Another option is to create a portable antivirus program onto your USB flash drive. Abide by these steps to run the anti-malware on the infected PC. 1) Download the anti-malware on a virus-free computer. 2) Plug the pen drive into the clean PC. 3) Run the setup program by double-clicking the executable file of the downloaded application, with a .exe file format. 4) Select the USB stick as the location for saving the software file. Follow the on-screen instructions to complete the installation process. 5) Now, insert the USB drive into the infected computer. 6) Run the Safebytes Anti-malware directly from the pen drive by double-clicking the icon. 7) Run Full System Scan to detect and clean-up up all sorts of malware.

SafeBytes AntiMalware Overview

If you’re looking to purchase anti-malware for your laptop or computer, there are plenty of brands and packages for you to consider. A few are very good ones, some are ok types, while some are just fake anti-malware applications that will damage your computer themselves! You need to purchase a product that has obtained a good reputation and detects not just viruses but other sorts of malware too. While thinking about reliable applications, Safebytes AntiMalware is certainly the strongly recommended one. Safebytes is among the well-established computer solutions companies, which provide this complete anti-malware tool. Using its outstanding protection system, this tool will quickly detect and remove most of the security threats, including adware, viruses, browser hijackers, ransomware, PUPs, and trojans.

There are numerous wonderful features you’ll get with this security product. Here are some of the good ones:

Best AntiMalware Protection: With its enhanced and sophisticated algorithm, this malware elimination tool can detect and eliminate the malware threats hiding in the computer system effectively. Live Protection: SafeBytes offers totally hands-free real-time protection and is set to observe, prevent and eliminate all threats at its very first encounter. It’ll regularly monitor your pc for hacker activity and also gives end-users superior firewall protection. SuperSpeed Scanning: Safebytes Anti-Malware, with its enhanced scanning engine, provides extremely fast scanning that can promptly target any active internet threat. Website Filtering: SafeBytes provides an instant safety rating about the pages you’re going to check out, automatically blocking dangerous sites and making sure that you are certain of your online safety while browsing the net. Low CPU Usage: SafeBytes is a lightweight and easy-of-use antivirus and antimalware solution. As it uses low computer resources, this program leaves the computer power exactly where it belongs: with you. 24/7 Live Professional Support: You may get high levels of support 24/7 if you are using their paid version. Overall, SafeBytes Anti-Malware is a solid program since it has plenty of features and can detect and eliminate any potential threats. You can be sure that your computer will be protected in real-time once you put this software to use. So if you’re searching for the absolute best malware removal tool out there, and if you don’t mind paying out a few bucks for it, go for SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you do not wish to use a malware removal software and like to remove EasyDirectionsFinder manually, you could possibly accomplish this by going to the Windows Add/Remove Programs menu in the Control Panel and delete the offending program; in cases of browser plug-ins, you may uninstall it by going to the browser’s Add-on/Extension manager. You’ll likely also want to reset your browser. Finally, examine your hard drive for all of the following and clean your Windows registry manually to remove leftover application entries after uninstallation. But bear in mind, editing the registry is often a hard task that only advanced computer users and professionals should attempt to fix the problem. Moreover, some malicious programs have the capability to defend against its deletion. Completing this task in Safe Mode is advised.