Stop the Hotspot from Turning off

Bad_Pool_Header Error - What is it?

Bad_Pool_Header is one of the types of BSOD (Blue Screen of Death) error codes. This error triggers a problem with Windows memory allocation. When this error message occurs, the screen turns blue and locks the user out of the application running on the system. The computer shuts down or restarts.

Solution

Error Causes

There is no one particular cause for the occurrence of the Bad_Pool_Header error code. It may appear on your system due to multiple reasons such as:

• Device driver issues
• Cluttered disk
• Disk writing issues
• Faulty memory hardware

Driver issues and disk writing issues occur when your try to update new driver versions. During this process, users often forget to remove the files of the uninstalled version from the registry. And due to the presence of the uninstalled driver files in the registry updating and disk writing becomes an uphill task which leads to the Bad_Pool_Header display on the computer screen. The main database of your system is the registry so you need to keep it clean to avoid disk cluttering. The hard disk clutters because the registry saves all the activities that you perform in your system. It saves junk files, internet history, invalid entries, and other unnecessary files. This occupies a lot of your disk space thus resulting in disk cluttering and faulty memory hardware issues triggering the Bad_Pool_Header. Ignoring the Bad_Pool_Header error is not wise. It is advisable to repair the Bad_Pool_Header right away as it can lead to serious threats like system failure and data loss.

Further Information and Manual Repair

The easiest, time and money-saving way to resolve the Bad_Pool_Header error on your system is to install Restoro. This is a high and multi-functional repair tool that features a powerful inbuilt registry cleaner, anti-virus, and a system optimizer. This tool is the one-stop solution for all your PC-related errors including the Bad_Pool_Header blue screen of death error. Whether it’s a driver issue, faulty memory, or cluttered disk, all the causes triggering the Bad_Pool_Header error code fall under the registry which is why it is recommended to install Restoro. Its innovative and powerful registry cleaner scans detect and repair all the errors related to the registry in one go including the Bad_Pool_Header errors. With this helper, you can easily remove all the unnecessary files cluttering your hard disk and damaging your registry. It wipes out the clutter in seconds and frees up disk space.

Why Should You Clean The Registry?

Sometimes the registry also gets cluttered by malicious software like viruses, spyware, and malware. These may also take up your disk space and prevent you to perform disk writing successfully and also corrupt the registry. The privacy error finding utility embedded in Restoro helps you scan for such malicious software on your system and removes them immediately. It lends the software anti-virus properties. When it comes to using repair tools, many users who are not technically sound often worried. They think it may be difficult to operate. If you think the same way, let us tell you that Restoro is very easy to use. It is integrated with a high-functional yet user-friendly interface complemented by simple navigation.

Restoro Special Features

This makes it simple for all levels of users to operate it regardless of whether they are technically adept or not. Restoro is compatible with all Windows versions. You can download it with ease and run it for scans on any Windows version you have installed on your system. To get started, all you have to do is:

• Click here to install Restoro.
• Once the installation is complete now run it to scan for errors like the Bad_Pool_Header
• After that simply click on the ‘repair’ button to resolve

As you know, the Windows Update process takes compatibility seriously. The Windows Updates need to be compatible with the hardware as well as all the installed applications in the computer else the Windows Updates will only get stuck in the process. Two of the Windows 10 errors that shows up during this case is the error 0xC1900208, 0x4000C. These error codes are caused by incompatible applications which means that there might be an incompatible app installed in your computer that’s blocking the upgrade process and prevents it from finishing. That’s why you need to make sure that all the applications on your computer are updated to their latest versions and then check the compatibility. So if there are any incompatible apps, be sure to uninstall them and then try doing the upgrade once again. Take note that these error codes are just among many compatibility issues that the Windows Update throws up. Since the error is caused by a compatibility issue, you have three options – first, you can update the incompatible application to the latest version, second, uninstall the application or trick Windows and make it seem like it’s compatible.

Option 1 – Try updating the application or software

As mentioned, you can try updating the concerned application or software to its latest version to resolve the compatibility issue and in turn, fix the errors 0xC1900208 – 0x4000C. Note that depending on where you had installed the application, your steps will change. So if you have it installed directly from the website, refer to these steps:

• Look for the built-in option to check the updates since the most application has this option.
• You also have the option to go to the website of the application and check if there is a new version available. If there is, download and update the app.

On the other hand, if you have downloaded the app from the Microsoft Store, here’s what you have to do:

• Open the Store and click on the three dots located at the top-right of the window.
• Next, click the Download and Updates option.
• From there, check if there is an update available for the store. If there is, update it.

Option 2 – Try to uninstall the application or software

If updating the app or software to its latest version didn’t help and you’re still getting the error 0xC1900208 – 0x4000C every time you attempt to install the Windows Updates, you may have to uninstall it. You will need to use the usual Program and Features to uninstall it if you have downloaded it from the website.

• In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
• After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
• From there, look for the concerned program and select it and then uninstall it.

Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 3 – Try bypassing the Upgrade Advisor

There are times when a software developer fails to pass the compatibility test for their apps. It could be that they work on Windows 10 upgraded version but just didn’t pass the compatibility check. So if you are pretty certain that the app really works on Windows 10, you can just bypass the Upgrade Advisor.

Code 0xC1900200, 0x20008, What is it?

Error Code 0xC1900200, 0x20008 (Code 0xC1900202 – 0x20008)  is an error that occurs when you attempt to upgrade to Microsoft Windows 10, but the minimum requirements have not been met by your computer. You will therefore be unable to upgrade to Microsoft Windows 10 until your computer is updated or upgraded to meet those requirements. Common symptoms include:

• When attempting to upgrade a dialog box with Code 0xC1900200 – 0x20008 (Code 0xC1900202 – 0x20008) is displayed.
• Your computer is unable to begin the Microsoft Windows 10 upgrade process.

Solution

Error Causes

Error Code 0xC1900200 – 0x20008 (Code 0xC1900202 – 0x20008)  occurs when you are unable to begin the Microsoft Windows 10 upgrade because your computer does not meet the minimum requirements to run Microsoft Windows 10.

• You are unable to begin the upgrade because your computer does not meet the required system or hardware specifications.
• You are not running the correct version of Microsoft Windows to be able to begin the upgrade.
• You are not running the latest updated version of Microsoft Windows 7 SP1 or Microsoft Windows 8.1. Error Code 0xC1900200 – 0x20008 (Code 0xC1900202 – 0x20008) as stated, simply means your computer does not meet the requirements to update and does not indicate a permanent problem or inability to continue to use your computer. This error only means that you will not be able to upgrade to Microsoft Windows 10 until your computer is made to meet these requirements.

Further Information and Manual Repair

There are several solutions that the user can complete at home that should fix the problem resulting in a manifestation of Error Code 0xC1900200 – 0x20008 (Code 0xC1900202 – 0x20008). Below are several options that should resolve this error.

Method 1:

Verify what version of Microsoft Windows you are currently running, older, outdated, or no longer supported versions of Microsoft Windows are not able to upgrade to Microsoft Windows 10. If you are not running one of the following versions you will have to update before being able to upgrade.

• The most current version of Microsoft Windows 7 SP1
• The most current version of Microsoft Windows 8.1

Method 2:

Your computer's system specifications do not meet the requirements to be able to upgrade to and run Microsoft Windows 10. To check your system specifications do the following.

• Click on the start button in the bottom left corner, then locate the control panel on the menu, click on it to open.

• Once it opens, locate system and security on the menu and click to open, click on system and this will show you your amount of RAM and processor speed.

• Find device manager on the left-hand side click this then select display adapter, and it will show you your current video card.

• Click on the start button again, then click on the computer in the menu, this will show you your hard drive size, and available space.

If you have the option available you can simply run the get Microsoft Windows 10 app to check compatibility. Once you have your system specs make sure they meet or exceed the following.

• 1 GHz or higher processor or SoC
• 1 gig of RAM for 32 bit and 2 gigs of RAM for 64 bit
• 16 GB available hard drive space for 32 bit, 20 GB for 64 bit
• Minimum of DirectX9 that has 1.0 WDDM
• At least an 800x600 display

If your computer does not meet these minimum requirements, upgrade the components necessary to meet them. If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.

Method 3:

Your computer might not meet the aforementioned requirements to make an upgrade because of insufficient hard drive space or resources. Learn how to create space on your computer.

Method 4:

Many people hold on to and use the same computer for a very long time. It is possible that your computer cannot be upgraded to meet the requirements, or that the cost to do so would be so high that a new computer would be cheaper. If that is the case, your only option may be to replace your computer.

A number of users reported lately that their Windows 10 PCs automatically boots into the BIOS whenever they start their computers. And when they tried to exit the BIOS and restart their computers, it still boots into the BIOS. If you are one of the users who experience the same problem, worry not for this post will walk you through what you can do to resolve the problem. Each time a Windows 10 computer boots, it goes through a lot of processes and one of them is where it checks the computer for any hardware issue such as hard drives, peripherals, as well as external devices. So if it finds some issue, the computer will halt the boot process and will boot into the BIOS. To fix this, there are several suggestions you can try. You have to check if you’ve pressed any key, especially the F2 or F12, or Del keys. You also have to check the peripherals and external devices in your computer or update the BIOS or reset it. For more information, make sure to follow each one of the options laid out below.

Option 1 – Try to check for any pressed key

The first thing you can do is to check for any pressed key. This might not make any sense but a pressed key can actually cause this problem. So you have to check if you have the F2 or F12 or Del buttons pressed since these are hardware keys that are usually set by the OEM to boot into the BIOS.

Option 2 – Try checking the physical device connections

You might also want to try checking if there are other devices that are connected to your PC. This is because the configuration of the BIOS or UEFI might be configured in a way that any external device connected to the computer has a higher boot priority compared to the hard disk.  And if it’s really the case, the externally attached disk might be the drive your computer is trying to boot into and not the hard disk. In such cases, Pen Drives, USB storage devices, CDs, DVDs, and so on, are included in this category of physical device connections.

Option 3 – Try to set a proper boot device

If the Boot Manager wasn’t able to locate a proper boot device, then it could be the reason why your computer boots into the BIOS when you turn it on. Thus, you have to check if there is an available proper boot device. You can usually find it under the Boot priority section. However, if you’re unable to locate your hard drive or SSD under the Boot device, then you have to change the hard drive but you have to check first if it is properly plugged in and that it works on other computers. If it works on other PCs, then the problem lies in the motherboard of your computer, and in that case, you have to consult its manufacturer.

Option 4 – Try to update the BIOS

Updating the BIOS can help you fix the issue but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “msinfo32” in the field and press Enter to open System Information.
• From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
• After that, you should see the developer and version of the BIOS installed on your PC.
• Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
• If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
• Now double click on the downloaded file and install the new BIOS version on your computer.
• Now restart your computer to apply the changes made.

Note: If updating the BIOS didn’t help, you might want to consider resetting it instead.

Option 5 – Try resetting the BIOS/UEFI configuration

You might also want to reset the BIOS configuration which will lead to arranging the boot configuration since it is intended by the manufacturer. Note that this will get rid of any blockage in the boot process. All you have to do is take out the CMOS battery for a couple of seconds and then put it back again. After that restart, your computer and will be booted directly into Windows. Resetting the BIOS would also get rid of any password set for BIOS and you need to change your CMOS battery in case it didn’t work.

If you see the following error message in the File History tab of the File Recovery utility of the Windows Backup module in your Windows 10 computer, read on as this post will guide you in fixing it with the help of two potential fixes.

“An internal error has occurred: The specified resource name cannot be found in the image file. (0x90070716).”

You can also encounter this error when you run the System Image Backup function. As mentioned, you can resolve this error using two potential fixes namely checking the status of the Windows Backup Service and checking the settings in the Windows Registry. For more details, refer to the instructions provided below but before you proceed, it would be better if you create a System Restore point first.

Option 1 – Try checking the status of the Windows Backup Service

• First, you need to tap the Win + R keys on your keyboard to open the Run dialog box.
• Next, type “services.msc” in the field and click OK or tap Enter to open the Windows Services Manager.
• After that, you will see a list of services and from there, look for the Windows Backup Service and double click on it to open its Properties.
• Then check if its Startup type is set to Disabled. If it is, then change it to “Manual”. Note that this service is essential as it provides backup and restores capabilities.
• Now click on the Apply and OK buttons to save the changes made and then restart your computer. Check if the error is now gone.

Option 2 – Try checking the Registry setting of Windows Backup

• Tap the Win + R keys to open the Run dialog box.
• Then type “Regedit” in the field and tap Enter to open the Registry Editor.
• After opening the Registry Editor, navigate to this registry key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsBackup
• From there, look for DWORDs named “ValidConfig” and “ValidSystemImageBackup” located in the right-side panel.
• Once you found them, delete them or set both of their values to “0” and make sure that the base is Hexadecimal and click OK.
• Now exit the Registry Editor and restart your computer to apply the changes made.

What is Error 1722?

Error 1722 is a type of Windows Installer error. Developed by Microsoft, Windows Installer is a software component used for the installation, maintenance, and removal of software on Windows systems. This is basically an .MSI file that contains explicit instructions about installing and removing specific applications that are supported by this file for example JAVA and ArcGIS. The error 1722 occurs when there is a problem with the Windows Installer package. And because of this the program supported by Windows Installer Package fails to set up and install. This error message is displayed in the following format:

“Error 1722. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support or package vendor.”

Solution

Error Causes

You may encounter error 1722 due to multiple reasons such as:

• Windows Installer Package corruption
• Improper Windows Installer Package installation
• Windows Script Hosting permission issues
• Viral Infection

It is advisable to fix error 1722 to ensure the application supported by the Windows Installer Package that you are trying to set up on your PC, installs successfully.

Further Information and Manual Repair

To resolve Windows Installer Package error 1722 on your PC, try the methods given below:

Method 1

Sometimes the error 1722 may pop up if the Windows Installer Package is not installed properly. In such an event, it is advisable to uninstall Windows Installer Package and then reinstall it. To do so, click on start, then control panel, program, and features and then choose the Add/Remove Program option to uninstall the Windows Installer Package on your system. Once it is removed, click OK to save changes. Then reboot your PC. Now download the Installer package and reinstall. After the installation is complete, now try installing the application supported by the Installer package you wished to install. However, first, it is suggested that you remove any traces of the failed application first. For example, if you previously received the error while installing Java, then remove all traces of failed Java installation.

Method 2

The alternative method is to change Window Script Hosting settings. To do this, go to the start menu, open Run and then type ‘Regedit’ in the command line and then press OK to continue. Check for either or both of the following registry keys HKEY_CURRENT_USERSoftwareMicrosoftWindows Script HostSettingsEnabled HKEY_LOCAL_MACHINESoftwareMicrosoftWindows Script HostSettingsEnabled If either of these has a DWORD value of ‘0’, then scripting is disabled. Change the values to ‘1’ will enable scripting and resolve the issue.

Method 3

There can be two reasons for Windows Installer Package corruption, viruses or registry overloaded with bad entries and obsolete files. If the error is triggered by viruses, then run an antivirus program to remove viruses and restore your PC. However, if the error is related to registry issues, then download Restoro. This is an easy-to-use PC Fixer with a powerful registry cleaner. The registry cleaner wipes out all the obsolete files cluttering the registry and repairs the damaged and the corrupt important files thereby repairing all errors including error 1722 on your system. Click here to download Restoro.

No one knows everything about a program off hand. You need to use the program for a long time before you can even possibly know all that it is able to do and all you are able to achieve with it. However, this doesn’t mean that you don’t need help from time to time. This is also the case when Outlook errors pop up. Sometimes there are things you must or probably should do with your program that you do not understand and definitely don’t know how to do. Set up POP3 with your email account in Outlook is one of these things you will probably need help to achieve.

Steps to Set up POP3

First, you may need to know what POP3 is. POP3 is the way emails are sent from one email address to another. It may be more or less instant nowadays, but the process is still long and hard-winded. Similar to how your letters get from your mailbox to the recipients' mailbox, your emails get from you to the next person. Letters are picked up in your mailbox and sent to your post office where they send it to the recipient’s post office who sends it to the recipient’s mailbox. Similarly, your email is sent to your outbox, which sends it to your email service provider, that sends it to the recipient’s email service provider who sends it to their inbox. This is one of the reasons that sending an email to someone who uses the same email service provider as you is about a millisecond faster. This process of sending emails is called POP3 and you need to set it up if you use Outlook on Microsoft. This, on Outlook, also determines which email account you send your emails from. You see, on Outlook and many other email service providers, you can have many different email addresses, no even necessarily with the email service provider’s prefix on the end. Now, if you want to see this for yourself, go on to your settings on Outlook and look for manage email accounts. If you have more than one email account, you will see them listed. Somewhere on the sidebar, you will see POP3 as well. If you want to add more email accounts to this, such as a business email or a personal email, then just click ‘Add new account’ instead of 'Manage email accounts'. When you click on an email account you have linked already, you will see on this side the details for your POP3 (incoming emails) and your SMTP (outgoing emails). This can be changed, but since everyone’s number of accounts and type of accounts is different, there is no set way to change this. However, you can give Microsoft a call and they will walk you through the necessary steps in order to change this.

Conclusion

So, POP3 can be incredibly easy to understand or incredibly hard; it depends on how good you are with electronics and the advice you are given. But don’t try to change things by yourself; get a professional from Microsoft to help you with POP3 on your Microsoft Outlook account.

Flash.ocx Error - What is it?

To understand this error, first, it is important to understand what Flash.ocx actually is. Flash.ocx is basically a flash plug-in or ActiveX file that is responsible for the adobe flash player to work on the system. The Flash.ocx error triggers due to issues in the Adobe flash player.

Solution

Error Causes

The error Flash.ocx may occur due to many reasons. These include:

• Flash player corruption
• Corrupted and broken Active X components

To this error code is not fatal but nonetheless it is still advisable to fix it right away to avoid inconvenience when using Flash player. The inability to run the Flash Player smoothly will hinder you from watching videos on your PC and playing exciting web-based games.

Further Information and Manual Repair

To resolve this error on your system, you don’t have to hire a professional and spend hundreds of dollars. This error code is quite easy to fix. You don’t need to be technically sound to resolve this error code. Simply follow the methods give below to fix the Flash.ocx error code in a few minutes.

Method 1: Reinstall the Flash Player

If the error occurs due to the corruption of the Flash Player, then it is advisable to reinstall the player on your PC. However, before you do that first remove the previous versions of Adobe Flash Player on your system. If the previous corrupted version is not removed properly, then you will be unable to re-install it properly on your PC again. Go to the Add/Remove Programs and find the Flash Player and uninstall it. Make sure the files are also removed from the registry. Once you have successfully uninstalled the corrupted version, now go to the official website of Adobe Flash Player and download the utility from the website. Install it and run it on your system. If it works, then this means the error is resolved. However, if the error still persists, then try method 2.

Method 2: Download Restoro to Fix Active X components

Another reason for Flash.ocx error code can be broken or corrupted Active X components. If this is the issue, then the best way to resolve it is to download Restoro. This is a multi Reimagefunctional and advanced PC Fixer deployed with multiple high-performance scanners including Active X and Class scanner. The Active X and Class scanner perform an entire PC scans for corrupt and broken Active X entries along with missing software paths and invalid combinations. After the scanning process is complete, it repairs and restores the components back to normal. Thereby resolving the Flash.ocx error right away and ensuring smooth video browsing over the web. Restoro is an efficient and a safe program. It has a user-friendly interface and easy navigations. It can be used by all level of users. Besides the Active X scanner, it includes 5 more value-added utilities like a registry scanner and an antivirus to name a few. It is compatible with all Windows versions Click here to download Restoro on your PC and resolve Flash.ocx error code now!

Hello and welcome to our Increasing Virtual Memory tutorial. Before trying to raise the quantity of virtual memory in your pc system, it's important to get a comprehension of its goal and use. This leads to the constant use of high-performing tasks in addition to keeping multitasking capability. The downside to this process is the fact that relatively, the HDD accesses information slower than a RAM module. Taking into consideration its use in a computer program and how virtual memory works, there isn't any amount of virtual memory allocation. The quantity of virtual memory to be defined for a unique computer program would be determined by the kinds of programs that are started and the quantity of multitasking done. The Microsoft Windows operating system yet does supply a recommended baseline memory based on the number of RAM installed and storage space of the HDD. Virtual memory allocation really indicates the upsurge in how big the paging file is. This file provides the pc program with all the essential instructions on the best way to act once all the installed RAM has been allotted to the running applications. In both Microsoft Windows XP (all variants) and Windows Vista environments, the method to control the paging file size is basically the same. To increase the quantity of virtual memory:

• Click on the Start menu and choose the "Control Panel" alternative. When the Control Panel window is started, choose the "Operation and Maintenance" class.
• Click on the "System" choice to create the Device Properties Window.
• Click the "Advanced" tab and choose the "Settings" button under Operation. In the Operation alternative window, select the "Change" button under the Virtual Memory class.
• Choose the hard disk where the Windows operating system is now installed. That can be the same place where in fact the paging file will be saved.
• Test on the checkbox for the "Custom Size" to enable you to determine the number of virtual memory you need to use for your device.
• Click the "OK" button thrice to shut all of the windows. Click the Start button and restart your machine to enable the upsurge in the number of virtual memory to be finished.

In establishing the number of virtual memory, you'll have to place a maximum value along with an initial. It is suggested that both values be equivalent in order to achieve the finest performance on your pc system.

Computer crashes are one of the most annoying things that can happen to users. It often loses your data and work, you must spend extra time if you were in the middle of something and can even break Windows itself. Before we move to the article I just want to say that technically there are no random crashes, there is always a reason why the system hangs up, why you received blue screen, annoying restarts out of nowhere and many more PC crashes. In this article, we will explore many possible reasons why something may occur and offer you straight forward solution on how to escape the situation and prevent it from happening again. Without further delay, let's begin:

1. Check switch connectors and power outlets

   Yes, sometimes the most basic approach provides the best results, check to see if your power outlet is stable and providing you with constant voltage, if not, maybe you want to invest in a UPS system so you do not face random shutdowns and restarts during work, also while you are at it, check to see if that reset and power switch are connected properly and that they are not dirty or loose.

2. Clean your PC and check connectors

   Dirt can cause many issues with computers, from overheating to shutdowns to blue screens and memory dumps, check to see if your computer is clean enough and that all connectors are connected tight into their respective sockets.

3. Check the temperature of your CPU

   CPU overheating can cause so-called random freezes and blue screens, the computer might shut down or restart also without any visible reason. Check to see if your fan on the CPU is working properly and change the thermal paste if needed.

4. Check the health of your hard drive

   If your hard drive is beginning to go down the path of dying out, many issues can come from this condition. There are many tools on the internet and in Windows itself to check if your hard drive is working properly.

5. Run antivirus and firewall

   Random lock-ups or similar issues can also occur if by any chance you have some malware on your system, run protection software, and keep it updated to make sure the issue does not come from the computer being infected with malicious applications.

6. Keep system clean

   Have a habit to clean regularly system files and registries, keep removing unnecessary files from your computer and regularly update your Windows and applications along with drivers.

7. Run memory test

   Bad RAM bank can cause many issues during the work, check it out to be sure the problem is not RAM itself.

8. Do not run applications that are too demanding for your system

   Some applications require stronger hardware, and some require the latest hardware, if your computer is a little outdated, running a demanding application can cause issues like freezing, restarts, etc.

9. Remove applications you do not use

   This does not seem like anything important but if you are not using a specific application just remove it from the system, why? Sometimes an application has some ties to certain services and if it is outdated can cause issues for newer ones.

10. Stop installing everything you find on the internet

    Yes, that extension for chrome looks cool, yes, that fancy new player seems sick but if it is from an unverified source and from the unknown publisher without any reviews maybe you are better off with it. You can never tell what you might be placing into your system from the internet.

And that's it, 10 reasons and solutions on what to do on random computer freezes, crashes, etc.