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Error 0x8004210A - What is it?

0x8004210A is a typical POP3 email error message. This error may sometimes occur when you try to check your Post Office Protocol 3 (POP3) email account. 0x8004210A error code hampers your ability to both send and receive e-mails on your Outlook account. Error 0x8004210A is displayed in any one of the following formats on your PC:

The operation timed out waiting for a response from the receiving (POP) server 0x8004210a Task 'SMTP server name - Sending and Receiving reported error' (0x8004210A): 'The operation timed out waiting for a response from the receiving (POP) server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

Error Causes

Error 0x8004210A occurs due to several reasons. However, some of the most common reasons include:

• Wrong port number for the POP incoming server
• Your connection to the mail server is too slow
• Incoming and outgoing emails are being scanned and stopped by an antivirus installed on your system
• The Outlook send and receive job is being blocked by Firewall
• You are sending and receiving large series of emails or large email attachments
• Registry issues

No matter what the cause of this error is, to resume email communication via Outlook and to ensure your work productivity is not affected, it is recommended that you resolve this 0x8004210A error code on your PC immediately.

Further Information and Manual Repair

To fix error 0x8004210A, here are some of the most efficient and easy manual methods that you can try:

Method 1

If the cause of the error is related to the internet connection then here’s what you need to do. Try freeing up your internet connection by closing any other online activities in progress or downloads being carried on your system.

Method 2

Try to increase your server time-out periods. To do this, go to the Outlook File menu and choose account settings. Now double click on your email account and more settings. Now click advanced and increase your server timeout period to resolve.

Method 3

If you are trying to send or receive large and heavy emails on your Outlook account, the error 0x8004210A may pop up. This happens because when transferring heavy files the email account automatically locks until the task is complete, however, if it takes more time the next Send and Receive job starts while the first one is still not complete. In such an event, the email server then times out and shows you the error. Therefore to resolve, you will have to show patience. Simply wait for the large email to be sent or received before you start sending another email.

Method 4

If the antivirus installed on your system is the reason for the error pop up, then disable it for a while until the operation is complete. Then enable it once the task is performed successfully.

Method 5

Similarly, if the Firewall installed on your system is preventing Outlook from reaching your mail server, then simply disable the Firewall to resolve.

Well if anyone told me just a few years ago that I will see the day when Microsoft releases a new OS based on Linux I would be very amused, but that day has come. Mariner is the newest OS out of nowhere. Microsoft’s new Linux Distro, dubbed Common Base Linux (CBL)-Mariner, isn’t the type of distro you’d want to install directly on any old machine. It’s primarily meant for cloud infrastructure and edge products. Specifically Microsoft’s Cloud and Edge products. But if you are curious, it’s possible to run. Juan Manuel Rey, a Microsoft Senior Program Manager for Azure VMware, recently published a guide to ISO CBL-Mariner image. With that, you can easily get it up and running. And you can build CBL-Mariner on an Ubuntu 18.04 desktop. So you can try it out since it is free. You can get it from here: https://github.com/microsoft/CBL-Mariner It is obvious that Microsoft aims to set itself as a leader in enterprise server environments with this move and it is very likely that it may succeed or at least give a good shake to its competitors, mainly red hat and Suse which are two dominant distros in that field. Many believe that they can win over by providing regular updates and package delivery via their already established system and that feature could be a turning point for some. In any case, time will tell and we shall see.

BubbleDock is a software developed by Nosibay. It installs a customizable dock at the top of your screen.

It adds registry entities to allow it to start automatically each time your system is rebooted, as well as installing an update checker that will automatically update the software when an update is available. The software also adds various scheduled tasks to start the application at different times, this ensures that once the application is closed, it is re-launched at a later time, making it very hard to keep the software closed permanently.

While the software is running, it will generate ad links in your browser, display sponsored ads, and collect personal information and deliver it back to it’s ad network. While using this software you may see additional ads, banners, links, pop-up ads, and various other sponsored content while browsing the internet.

About Potentially Unwanted Applications

Have you ever found out an unwanted program running on your computer system and wondered exactly how the heck it got there? A PUA / PUP (potentially unwanted application / potentially unwanted program) is actually a piece of software that comes bundled with freeware and you consent to install it on your computer. These are programs you certainly don’t want on your computer since it does not provide any beneficial service. From a technical standpoint, a PUP isn’t “true” malware. An interesting difference between PUP and malware is distribution. Malware is commonly dropped via vulnerability exploitation whereas PUP gets installed with the consent of the user, who purposefully or unwittingly authorizes the PUP installation on their PC. Although a PUP is not malware by definition, it can still be harmful software and put your computer at risk exactly the same way a computer virus does.

Exactly how do PUPs look like?

PUPs come in many forms; however, most of them are adware, which usually displays irritating adverts and advertising banners on internet pages that you’re surfing. PUPs which come as browser add-ons and toolbars are widely recognizable. These toolbars alter your homepage and your default search engine in the installed web browser, track your internet activities, modify your search results with re-directs and sponsored hyperlinks, and eventually slow down your internet browser and diminish your web browsing experience. Potentially Unwanted Programs occasionally act quite much like viruses or spyware. They will carry dialers, keyloggers, as well as other software built right into them that may monitor you or deliver your sensitive details to 3rd parties. Even if the PUPs are not basically malicious, these applications still do practically nothing good on your personal computer – they’ll take precious system resources, slow your PC, weaken your device’s security, and make your PC more susceptible to viruses.

Preventing PUPs

• Study the fine print to be sure the end-user license agreement (EULA) you are accepting is only for the program you actually intend to download. • Never accept standard, express, default, or other installation settings which are recommended. Always opt for custom installation. • Use a good anti-malware program. Try Safebytes Anti-Malware which will spot PUPs and handle them as malware by flagging them for deletion. • Avoid shareware or freeware wherever possible. Disable or get rid of toolbars and browser extensions you don’t actually need. • Don’t download software from popups, online advertising, file sharing sites, as well as other unreliable sources; look out for any pre-set, unwanted features when downloading the program. Avoid heading to blogs and websites that promote pirated programs.

How To Install Safebytes Anti-Malware On An Infected Computer

Practically all malware is inherently unsafe, but certain kinds of malicious software do a lot more damage to your computer than others. Certain malware goes to great lengths to prevent you from downloading or installing anything on your personal computer, particularly antivirus applications. So what should you do if malicious software keeps you from downloading or installing Anti-Malware? There are some solutions you could try to get around with this particular obstacle.

Install in Safe Mode with Networking

Safe Mode is a unique, simplified version of Microsoft Windows where only the bare minimum services are loaded to stop malware and other troublesome applications from loading. In the event, the malicious software is set to load immediately when the PC starts, switching to this mode can prevent it from doing so. In order to enter into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSCONFIG and look for the “Safe Boot” options under the “Boot” tab. After you restart the PC into Safe Mode with Networking, you may download, install, as well as update the anti-malware program from there. Now, you can run the anti-virus scan to remove computer viruses and malware without interference from another application.

Switch to some other internet browser

Web-based malware could be environment-specific, aiming for a particular internet browser or attacking specific versions of the web browser. If you’re not able to download the security software program using Internet Explorer, this means the virus may be targeting IE’s vulnerabilities. Here, you must switch over to a different browser like Firefox or Chrome to download Safebytes Anti-malware software.

Create a portable USB antivirus for removing viruses

Here’s yet another solution which is creating a portable USB antivirus software that can scan your computer for malware without needing installation. Abide by these steps to run the anti-virus on the affected computer. 1) Use another virus-free computer to download Safebytes Anti-Malware. 2) Plug the Flash drive into the clean computer. 3) Double-click the Setup icon of the antivirus software to run the Installation Wizard. 4) When asked, select the location of the USB drive as the place where you would like to put the software files. Follow the activation instructions. 5) Now, transfer the USB drive to the infected PC. 6) Double-click the antivirus program EXE file on the flash drive. 7) Hit the “Scan Now” button to start the virus scan.

Benefits and Features of SafeBytes Security Suite

To protect your computer from many different internet-based threats, it’s very important to install an anti-malware application on your laptop. However, with so many antimalware companies in the marketplace, these days it’s tough to decide which one you should obtain for your PC. A few of them are excellent, some are ok types, and some will destroy your computer themselves! You should pick one that is efficient, practical, and has a strong reputation for its malware source protection. While considering the highly regarded software programs, Safebytes Anti-Malware is undoubtedly the highly recommended one. SafeBytes anti-malware is a powerful, highly effective protection application intended to help end-users of all levels of computer literacy in identifying and eliminating harmful threats out of their personal computer. After you have installed this software program, SafeBytes' superior protection system will ensure that no viruses or malicious software can seep through your personal computer. There are numerous great features you’ll get with this security product. Let’s check out a few of them below: Live Protection: Malware programs attempting to get into the computer are identified and stopped as and when detected by the SafeBytes real-time protection shields. They’re very efficient in screening and getting rid of different threats since they’re constantly improved with the latest updates and safety measures. Robust Anti-malware Protection: Built upon a greatly acclaimed anti-virus engine, this malware removal tool is able to identify and get rid of many stubborn malware threats like browser hijackers, potentially unwanted programs, and ransomware that other common antivirus applications will miss. Internet Security: SafeBytes gives an instant safety rating about the web pages you’re about to visit, automatically blocking dangerous sites and ensuring that you are certain of your safety while browsing the net. “Fast Scan” Abilities: Safebytes AntiMalware, with its enhanced scanning engine, provides ultra-fast scanning that will promptly target any active online threat. Lightweight: This program is not “heavy” on the computer’s resources, so you will not find any performance problems when SafeBytes is operating in the background. 24/7 Guidance: Expert technicians are at your disposal 24/7! They will quickly fix any technical issues you may be experiencing with your security software.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove BubbleDock without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by BubbleDock

If you are trying to update your Windows 10 computer but are not able to do so since your computer is running low on storage then this obviously indicates that there is not enough disk space available on your drive where Windows 10 has been installed. As you know, when Windows 10 downloads the update packages, it extracts them in a separate folder which means that there should be enough space on that particular folder for the update to begin with. Windows do not really check systems for any adequate space requirements before it even initializes the update or upgrades and you only get to know about it right when the update process starts. On Windows 10 thin clients or the ones with embedded systems that have limited storage space, when Windows Update runs, the update initialization may fail because as pointed out, Windows does not check systems for adequate space requirements so you may have to do the work for them by making sure that your disk has enough space available. Here are some suggestions you can follow to resolve Windows 10 update issues on computers with low storage space.

Option 1 – Delete the files from the Download folder

Since you are going to delete everything manually, you need to create a backup for all your important files which you may have placed in the Download folder. After you create backup copies of important files, delete the files from this folder or you could simply tap the Shift + Del keys to remove the files permanently after you selected them all.

Option 2 – Change the Windows Update Folder location

You might have to change the Windows Update folder location where Windows download all the files need to update the operating system if you cannot really create some space on your primary driver. So all you have to do is set the drive with enough space available for the update to be completed.

Option 3 – Uninstall apps and programs you no longer use

In some cases, apps and programs take up a lot of space on your drive. So if there are programs or apps that you no longer use, you can uninstall them to save storage space. To do so, follow these steps:

• In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
• After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
• From there, look for the apps and programs that you no longer use and right-click on each one of them and click on Uninstall.

Option 4 – Move files to another drive

This is another thing you can try. You can move files, especially the ones with large sizes, to another drive to make up space on your drive. After that, install the updates once again.

Option 5 – Reduce on-drive files from Cloud services

If you are using tons of cloud backup services such as OneDrive and Dropbox, you might want to consider reducing the number of files you have on those cloud backup services. You can do what you’ve done on option number three and have those files moved to another drive to free up storage space.

Option 6 – Empty the contents in Recycle Bin

As you know, the files that are deleted from your computer goes to the Recycle Bin first. So if you have not emptied Recycle Bin for a long time now, the files you delete are still actually taking up space on your drive. Thus, you need to empty the contents in the Recycle Bin to save storage space.

Option 7 – Clean up temporary files

You can use the Windows 10 Storage Sense feature which can clean all the temporary files from your computer. To use Storage Sense, follow the steps below.

• Open Setting > System > Storage from the WinX Menu.
• From there, you will see a list of all the local and connected storage devices along with the details on the free space.
• Now make sure that the Storage Sense feature is turned On then go find a link that says “Free Up Space” and click it to open.
• After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
• Windows Upgrade Log Files
• System created Windows Error Reporting Files
• Thumbnails
• Temporary Internet Files
• Previous Windows Installation Files
• Delivery Optimisation Files
• DirectX Shader Cache

Choose the files you want to get rid of and then click on the remove files option. Note that you’ll have an idea of the total size as you select any of the junk files listed above.

0x80040600 - What is it?

This is a typical MS Outlook error code. This error message may prevent you from sending and receiving emails via your Outlook account. The error message is displayed in the following format:

"An unknown error has occurred. 0x80040600"

If this is the primary source of your communication in the office, then this error can cause you a great deal of inconvenience as it may prevent you from running important business errands via your Outlook account efficiently. Therefore, when you experience the 0x80040600 error on your PC, it is advisable to fix it immediately.

Solution

Error Causes

This error code is triggered due to multiple reasons. These include but are not limited to:

• PST (Personal Storage Table) file reaches its file size limit
• PST file corruption
• Viral infection
• Incorrect Windows registry settings
• Improper shutdown of Outlook

This error code can lower your office productivity as you may be unable to send and receive emails on your Outlook account. Also, you may get locked out of your account and be unable to view your calendar entries and open email attachments saved previously in your account.

Further Information and Manual Repair

To resolve the error on your PC, you don’t have to wait for the network personnel to fix it or be a computer expert. Here is a list of easy and effective DIY methods to help you fix this error code right away.

Method 1: Download a PST File Repair

If the error occurs because your PST file has reached it maximum limit which is normally 2 GB or because of PST file corruption, then it is advisable to download a PST file repair tool. After downloading it, simply run it on your PC. This tool will immediately fix the damaged PST file and file the issue.

Method 2: Download an Antivirus

Deadly viruses like Trojans and spyware can penetrate into your PC if through downloads and opening phishing emails. Therefore, to remove such viruses it is important to install an antivirus and scan your entire PC.

Method 3: Install Restoro.

If the problem is associated with incorrect Windows registry settings or viral infection, it is advisable to download Restoro. This software is multi-functional deployed with 6 different and powerful utilities including an antivirus, a registry cleaner, and a system optimizer to name a few. The registry cleaner repairs the registry corrects the settings and fixes the damaged files. The antivirus on the other hand simultaneously removes all types of viruses including Trojans, spyware, malware, and adware on the system. While the system optimizer feature ensures the PC performance and speed are not compromised during the scanning and cleanup process. This software is safe, efficient, and compatible with all Windows versions. It has a user-friendly interface and simple navigations which makes it quite easy for all levels of users including novice and intermediate to operate. Click here to download Restoro and resolve the 0x80040600 error code on your PC today!

The Windows Update service, just like other services in Windows 10 may sometimes experience some issues and stop behaving properly. One of the issues you might encounter as you use the Windows Update service is the Windows Update error 0x8024A10A. This kind of error code signifies that the Windows Update service is shutting down. So if you encounter this error, read on as this post will guide you on how you can fix it. When you receive the Windows Update error 0x8024A10A, you may see this error message on your screen: “USO_E_SERVICE_SHUTTING_DOWN indicates that the WU Service is shutting down. This may happen due to a very long period of time of inactivity, a system hang leading to the service being idle and leading to the shutdown of the service. Ensure that the system remains active and the connections remain established to complete the upgrade.” You could try to restart your computer to resolve the problem since there are instances when a simple restart can fix errors. However, if it does not work, you might find the options provided below useful.

Option 1 – Try to restart the Windows Update Service

The first thing you can do to fix Windows Update error 0x8024A10A is to restart the Windows Update Service from the Services Manager. To do so, follow these steps:

• In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “services.msc” in the field and hit Enter to open the Services Manager.
• After opening the Services Manager, look for the Windows Update Service.
• Once you found it, right-click on it and check if the Service is stopped. If it is, then select the Start option. On the other hand, if the Windows Update Service is already started, just select the Restart option.
• After that, try to run the Windows Update again and see if the error 0x8024A10A is now fixed.

Option 2 – Run the Windows Update Troubleshooter

Since the Windows Update troubleshooter reviews the status of the services that support the process, it would prompt and fix it if there is anything that’s not right. Thus, you might want to run a built-in Windows Update troubleshooter to resolve the Windows Update error. It is one of the things you can check out as it is known to automatically resolve any Windows Update errors like error 0x8024A10A. To run this troubleshooter, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Run Microsoft’s online troubleshooter

Aside from the Windows Update troubleshooter, running Microsoft’s online troubleshooter might also help you fix the Windows Update Error 0x8024A10A. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.

Option 4 – Try to run the Windows Update Service in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing Windows Update error code 0x8024A10A. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to run the Windows Update Service again and see if Windows Update error 0x8024A10A is now gone.

If your Windows 10 computer is currently experiencing high CPU usage because of the IAStorDataSvc, read on as this post will show you what you can do to resolve the issue. The high CPU usage of IAStorDataSvc is because of the Intel Rapid Storage Technology. It appears as a Service that may not only result in high CPU usage but also high disk and memory usage, as well as slow computer performance and overheating of your PC. This problem usually occurs on HP computers and on any computers that are using the Intel Rapid Storage Technology. You might also notice that your fan runs at high speed each time this issue occurs with the average CPU usage spiking up to 50%. Take note that this service is used to speed up file access. However, if you are not using an SSD on your computer, then it’s not really necessary for you to have the IAStorDataSvc installed. To resolve this issue, here are some options you can try.

Option 1 – Update or reinstall or remove the IAStorDataSvc driver

Before you proceed, you need to decide first if you want to update, reinstall or remove the IAStorDataSvc driver. To make things easier for you, you can try downloading the latest driver from the Intel Download Centre and then install it on your computer. If it works, good, but if not, you might want to consider removing the driver completely and just let the Windows Update look for the right driver for your computer after you restart it. There are times when the drivers installed are incompatible with the latest Windows update which results in issues like high CPU usage.

• Tap the Win + X + M combination on your keyboard to open the Device Manager.
• After that, look for the Intel Rapid Storage Technology driver, right-click on it and then select Uninstall.
• Now restart your computer for the changes to take effect.

Note: You might also have to go to the list of installed programs and uninstall a program that is listed as “Intel Rapid Storage Technology driver”. To do so, refer to these steps:

• In the Cortana Search box, type “control panel” and from the search results that appear, click on Control Panel.
• After opening Control Panel, select Programs > Programs and Features which will open the list of installed programs on your computer.
• From there, look for Intel Rapid Storage Technology and uninstall it.

Option 2 – Try to disable the IAStorDataSvc via Services Manager

• Tap the Win + R keys to open the Run dialog box.
• Then type “services.msc” in the field and hit Enter to open Services.
• Next, look for the Intel Rapid Storage Technology services from the list of services and then double-click it.
• Then change its Startup type to “Disabled”.
• After that click on the Apply button and then OK to save the changes made.
• Now exit the Services window and check if the problem’s resolved.

Thorconnwndclass error is an Outlook error that has recently reared its head. Known to create several problems in the proper functioning of the Outlook application, this error is essentially a constituent of the Norton Antivirus Crash Guard Symantec component. That’s why those using the Norton Antivirus program are most likely to encounter this error.

Solution

Error Causes

When the Thorconnwndclass error occurs, the Outlook closes unexpectedly, users encounter problems while sending or receiving emails and, performance of Outlook is degraded and this happens because issues arise while accessing the PST file. Because of this damaged PST file, stored data is unavailable for access. Other factors that trigger the Thorconnwndclass error are listed below.

• Corrupt or damaged Outlook Add-ins
• Corrupt or damaged Outlook bar
• Unfinished Outlook installation
• Faulty settings
• Thorconnwndclass Norton is being used with Outlook

Regardless of the underlying factors that lead up to the occurrence of this error, it's of paramount importance that workarounds are implemented to ensure desired performance of Outlook in the long run.

Further Information and Manual Repair

While there are several ways to rectify this error, some of the most common ones are listed below as follows.

• The most effective solution is the PST file repair tools available online. These tools use a complex algorithm and thoroughly scan the PST file and repair it as needed. This resolves the Thorconnwndclass error that one encounters in Outlook. Usually such software have an easy to use interface and can easily be used, without the need for the user to have a strong technical background. Another advantage of using these software available online is that they not only repair the file, but they often play a pivotal role in retrieving inaccessible or lost data.

Some other tips for manually resolving this problem are listed below as follows.

• First and foremost, disable your Norton Antivirus program if it’s installed on your system. Now, open the Outlook application in Safe Mode. Since this problem may also be triggered by damaged or corrupt Outlook add-ins, it is strongly advised that you disable or uninstall them. Now, you will come across some .dat files. Rename them by changing the existing .dat files to new .dat.
• Another useful approach is to employ the Inbox Repair tool offered by Outlook.
• Finally, one can also use the scanpst.exe file to fix any problem or error that resides within the  Outlook application.

If you have a dual monitor setup on your Windows 10 computer and you mostly use the second screen when you are presenting something, this makes the Taskbar completely unnecessary and is not really required. So if you are using your computer generally and do not want the taskbar on your second screen, read on as this post will guide you in disabling Taskbar on your second display. The good thing is, Windows comes with a built-in feature to disable Taskbar on your second screen or projector connected to your computer. In this post, you will be guided on how you can hide or disable the Taskbar from the second monitor in Windows 10. This post is coming in handy especially if you are using projectors or multiple displays. Refer to the steps given below to disable Taskbar on the second display in Windows 10. Step 1: Go to Settings and click on Taskbar from the left menu. Step 2: After that, scroll down to lo look for Multiple Displays. Step 3: Next, turn off the toggle labeled, “Show taskbar on all displays”. Note: After completing the steps given above, it will disable the Taskbar on all the secondary displays. Bear in mind that these settings will work only if you are running a second screen in Extended mode. Contrariwise, if you are in the Duplicate mode, this setting will not work but you can always set your Taskbar to Autohide so that it won’t be displayed.

On the other hand, if you are facing some issues in finding which screen is primary and which one is secondary, refer to these steps:

Step 1: Go to Settings and select System. Step 2: Next, from the left menu open Display. Step 3: From there, select the desired display and make it the primary one as required by your setup.

If you have been using Windows for quite some time now then you’re probably aware of the BIOS or UEFI password. This password lock is the one that ensures you enter the set password even before your Windows PC boots up. However, there’s just one downside with the BIOS or UEFI password – there is no recovery option, unlike your Microsoft account. Worry not though for this post will guide you on how you can set or recover a BIOS or UEFI password on your Windows computer. The BIOS or UEFI passwords are stored at the hardware level which means that unless the OEM wants or has configured a way to recover the password, it is pretty much impossible to reset it. There are times when they are so strict that the only way to get through it by contacting customer care. Note that any Windows computer with this lock can’t be unlocked by trying to reinstall Windows. In this post, you’re going to have to remove the CMOS battery temporarily, clear unknown BIOS/UEFI passwords using the bios-PW website as well as call customer care. For more details, refer to the options provided below.

Option 1 – Remove the CMOS battery temporarily

In case you didn’t know, every motherboard comes with a CMOS battery which helps the computer system to keep the clock ticking and in making sure that the BIOS settings are not lost when the computer is powered down. Every time a computer is turned on, the CMOS battery ensures that the information is available for the computer to boot up. So when you remove the CMOS battery temporarily, say about 30 seconds or a minute, the settings will be lost. There are some motherboards that are built-in ways that when you remove the battery for long, it will reset everything including the password for the BIOS or UEFI.

Option 2 – Clear the unknown BIOS or UEFI passwords using a bios-PW website

If the first option didn’t work, you can try using this BIOS Password website at http://bios-pw.org/ to clear the password.

• When prompted by the BIOS, enter the wrong password a couple of times as doing so will lock you out of the system.
• After that, you will see a new number or code on the screen which will include a message about System Disabled [XXXXX] Service TAG [YYYYY].
• Next, open the BIOS Password website and enter the XXXXX code in it and make sure to tap the Shift + Enter keys or just enter.
• Now it will open multiple unlock keys which you can use to clear out the BIOS or UEFI lock on your Windows PC.

Option 3 – Call the customer care

If the second option still didn’t work, you have to call customer care and follow their suggestions for they will walk you through fixing the problem using the service tag or might suggest that you visit a service center to make things easier for you. Note: You also have the option to set a BIOS or UEFI password. Although it isn’t recommended, you still can do it if you really want to. Remember that the BIOS or UEFI interface varies from OEM to OEM so you must find something related to either PASSWORD or SECURITY. You will have the following similar options:

• Supervisor password – it’s the same as the master password that can change important system settings.
• User password – with this password, any user can change minor settings.
• Master password – you can use this password for a hard drive or as a general password.

There are several OEMs that offer micro-control where you have to enter the BIOS password. For instance, you’ll have the option to skip for a normal restart, or when you select a boot device while you might have to enter the password for unattended reboots or when your PC is powered on, etc. And if you are here to remove the password, you need to find a remove password option in the same section. You will be prompted to enter the set password once and if it’s correct, it will remove the BIOS password. After that, you have to save and exit the BIOS then restart your computer and check if the settings are properly applied.