Moving Taskbar to second monitor in Windows

If you are trying to restore your computer using a System Image that has been created by the Windows Backup and Restore tool but encountered an error message instead that says, “Windows cannot find a system image on this computer”, you’ve come to the right place as this post will walk you through in fixing this error. Here’s the complete context of the error message:

“Windows cannot find a system image on this computer, Attach the backup hard disk or insert the final DVD from a backup set and click Retry. Alternatively, close this dialog for more options.”

In the error message, you are offered two choices – to either Retry or Cancel the operation. You can try to select Retry to try again but you will most likely get the same error if you do so. This kind of error can occur if the name of the WindowsImageBackup folder or any of its sub-folders has been modified. On the other hand, this error can also pop up if this folder or any of its sub-folders have gone missing or have become corrupted. To resolve the error, you can try to move the WindowsImageBackup folder or check its sub-folders. You can also try to isolate the System Image file or rename the System Image folder or remove all the unwanted sub-folders as well as use Command Prompt in Repair mode.

Option 1 – Try to move the WindowsImageBackup folder

The WindowsImageBackup folder must be stored in the root of the volume where it is stored, in line with the functioning of the System Restore utility. For example, if the WindowsImageBackup folder is stored in the “C:/Backups/System Restore Backups/New” location, then you have to move it to the C: drive as well.

Option 2 – Try to check the subfolders of the WindowsImageBackup folder

The classification of folders and files plays an important part to restore in restoring a computer from a System Restore point. Thus, if have modified the names of any files or folders inside the WindowsImageBackup folder, then you need to set the defaults. After that, run System Restore again and check if it fixes the error.

Option 3 – Try to isolate the System Image file

If the System Image file is stored in a USB storage device along with various System Restore images, then it’s no wonder why you’re getting this error. To set things right, you have to make sure that the System Restore image you wish to restore your computer from, is the only one that’s present at the root of the USB storage device.

Option 4 – Try renaming the System Image folder

If you have renamed the System Image folder prior to running System Restore, then it is most likely the reason why you’re getting the “Windows cannot find a system image on this computer” error. This error pops up because the System Restore utility in Windows 10 looks out for the WindowsImageBackup folder so if you have renamed it, you need to change its name back to what it originally was to fix the error.

Option 5 – Try to remove all the sub-folders of the WindowsImageBackup folder

If you have stored some foreign files inside the WindowsImageBackup folder, you need to get rid of them right away and return the folder to its default state as this folder must be left alone and should not be meddled with if you want to run System Restore smoothly.

Option 6 – Try to use Command Prompt in Repair Mode

• Open Command Prompt while your computer is in the Repair Mode.
• Next, type and enter this command where you need to replace “<Partition Letter>” with your drive’s letter: dir <Partition Letter>
• After you’ve found the WindowsImageBackup folder in any of the partitions, type and enter this command: dir <Parition Letter>WindowsImageBackup /s
• The command you entered will display all the contents of the folder exceeding 10 GB in total size. You can check and confirm the integrity of the folder and if you find that the integrity is violated, then it is the reason why you’re getting the error.

Jp2klib.dll Error - What is it?

Jp2klib.dll is a type of Dynamic Link Library. This file is developed by Adobe Systems Inc and associated with CS2 (Creative Suite 2 Premium). Like all DLL files, this file also contains small programs that support programs developed by Adobe Systems on your PC. The function of Jp2klib.dll is to load and run programs. Jp2klib.dll error occurs when it fails to do so. It occurs during program startup. Jp2klib.dll error is displayed in several different formats depending on the cause of the error. Here are some common error messages that you may come across:

• "JP2KLib.dll not found."
• "Cannot find C:\WindowsSystem32\JP2KLib.dll."
• "Cannot start Creative Suite 2 Premium. A required component is missing: JP2KLib.dll. Please install Creative Suite 2 Premium again."
• "Cannot register JP2KLib.dll."
• "The file JP2KLib.dll is missing."
• "This application failed to start because JP2KLib.dll was not found. Re-installing the application may fix this problem."
• JP2KLib.dll Access Violation."

Solution

Error Causes

There are several causes for the Jp2klib.dll error code pop-up. These include:

• Hardware failure
• Jp2klib.dll file not properly registered
• Viral infection
• Deleted, missing, or corrupted Jp2klib.dll file
• Registry problems
• Another program overwrote the Jp2klib.dll file

The good news is that this is not a fatal error code like the blue screen of death errors. However, it is still advisable to resolve it right away to avoid inconvenience.  This error may limit your ability to access your desired program.

Further Information and Manual Repair

Follow these methods to resolve Jp2klib.dll error code on your PC in a few minutes without any professional assistance or technical know-how:

Method 1 - Re-register the Jp2klib.dll file

Sometimes Jp2klib.dll error may occur if the DLL file is not registered properly. In such a situation "JP2KLib.dll not registered" error message will pop on your computer screen. To resolve, all you need to do is register this file. Follow these steps to register the Jp2klib.dll file on your PC:

1. Go to the start menu, type the command in the search box. Don’t press enter yet.
2. First, hold CTRL-SHIFT and then press it. This action will prompt a permission dialog box. Click yes to proceed.
3. You will be asked to enter a command, here simply type regsvr32 /u JP2KLib.dll and then press enter.
4. This will first unregister the previous Jp2klib.dll file. Now type regsvr32 /i JP2KLib.dll and press enter to re-register the same file.
5. After this, close the command window and reboot your PC to activate changes.

Method 2 - Check the Recycle Bin and Restore the Jp2klib.dll file

If you come across this error message "JP2KLib.dll not found”, this indicates a missing Jp2klib.dll file. This usually happens if you recently uninstalled a program on your system which was also supported by the Jp2klib.dll file due to which the file was also deleted. But don’t worry! Check your recycle bin to retrieve the accidentally deleted file on your system. If you find it restore, but if you don’t then simply download it from a reliable DLL website.

Method 3 - Scan for Viruses

Install and run an antivirus to detect viruses. Viruses are malicious programs that damage and corrupt DLL files like the Jp2klib.dll file. Scan for all viruses on your PC and remove them to fix the problem.

Method 4 - Repair the Registry

If you don’t clean the registry often it becomes accumulated with obsolete files like bad and broken entries, cookies, and junk files. These files corrupt the registry and damage system and DLL files also stored in the same location. It then leads to such error message pop-ups. To resolve, download Restoro. This is an advanced PC Fixer deployed with a registry cleaner. It is easy to use and in just a few clicks can repair the Jp2klib.dll error on your PC. The registry cleaner scans and removes all obsolete files. It cleans the registry and repairs the damaged system and DLL files. Click here to download Total System Care and fix the Jp2klib.dll error.

Windows Updates are checked for their validity every time they are downloaded from Microsoft servers just like how browsers check websites for a valid certificate. And so if you got an error message saying, “ Some update files aren’t signed correctly, error code 0x800b0109 ” while trying to update your computer, it indicates that the Windows service was unable to verify the validity of the Windows Update. To fix this error, you can try out the options prepared in this post.

Option 1 – Reboot your computer and try again

Save your work and reboot your computer and then try checking for updates again. In some cases, all you need is a restart to fix errors like error code 0x800b0109.

Option 2 – Try to update Windows after an hour or so

There are times when the issue is from Microsoft’s end. It could be that there’s some issue with Microsoft’s server so it would be better if you give it an hour or so before trying to run Windows Update again.

Option 3 – Try running the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like Error 0x8007001E. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 4 – Delete the contents in the Temporary folder

You can also try deleting the contents in the Temporary folder – all the downloaded, pending, or failed Windows 10 updates. You can do that using the simple and easy steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “%temp%” in the field and press Enter to open the Temporary folder.
• After that, select all the folders and files within the Temp folder and delete all of them.

Option 5 – Clear the contents in the Software distribution and Catroot2 folders

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 6 – Install the updates in a Clean Boot State

You might want to try putting your computer in a Clean Boot state and then install Windows Updates again without any trouble. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to install the Windows Updates or upgrade again.

Error Code 8024001F – What is it?

During the Microsoft Windows 10 upgrade, certain users have experienced an issue with error code 8024001F. Users should note that this error is also known as Windows Update 8024001F and 0x8024001F. This error code is relatively common and is usually caused by a faulty internet connection. Thanks to this common reasoning, the error is generally fixed easily, and users are able to restart their Microsoft Windows 10 upgrade. Common symptoms include:

• A dialog box appears with the Error Code 8024001F when attempting to upgrade to Microsoft Windows 10.
• Your current version of Windows is unable to recognize the need for an update to Microsoft Windows 10.

Solution

Error Causes

With only three issues causing error code 8024001F, it is relatively easy to determine your particular issue and then follow the steps below to rectify the situation.

• Your computer is not connected to the internet.
• The Windows firewall is interfering with the Microsoft Windows 10 update.
• Your third-party antivirus and firewall software is interfering with the Microsoft Windows 10 update.
• Your system is infected with the Conficker worm, which is preventing the Microsoft Windows 10 update from processing correctly.

Microsoft Support asks that you contact them directly for further assistance if you are able to rule out these three reasons for error code 8024001F.

Further Information and Manual Repair

Error code 8024001F is easily corrected using one of the following methods. Each of these methods should be convenient and comfortable for a basic computer user at home. If at any time you are unsure or feel you need more assistance, Microsoft Support asks that you contact them directly for more guided support.

Method 1- Access the Troubleshooter

1. Access the Windows Update Troubleshooter
2. When the dialog box pops up, click OK.
3. Click NEXT on the following dialog box.
4. Windows will then run the Troubleshooter, attempting to detect any known issues with your system.
5. Depending upon the results you should be able to follow the on-screen prompts which will alleviate the update issue.

Method 2- Correct your internet connections

1. Closeout of the error code 8024001F dialog box.
2. Close the Microsoft Windows 10 updater.
3. Attempt to access the internet through your normal browser.
4. ** If you can successfully access the internet, then an internet connection is not the cause for this error code.
5. If you are unable to access the internet verify that you are plugged into your network, both at the router/wall and at your computer jack.
6. If you use a router, verify that all of the lights are on and active (showing an active internet connection).
7. Establish an internet connection if possible. If you are unable to establish an internet connection, you may need to contact your internet provider.
8. If you are able to reestablish an internet connection, then you should have no problem running your Microsoft Windows 10 update.

Method 3- Adjust the Windows Update settings

1. Log into your current version of Windows as the Administrator (enter a password if prompted).
2. Click the START button on your keyboard or screen.
3. Search for the term “admin”, press ENTER
4. Click the “administrative tools” option
5. Select the “services” file, re-enter your password.
6. Open the Windows Update file by right-clicking on the name.
7. Choose the “properties” option
8. Under the GENERAL tab, make sure that the “startup type:” is set to AUTOMATIC (DELAYED START)
9. Under the “Service Status” header, click the START button.
10. Click OK
11. Restart the Microsoft Windows 10 update.

Method 4- Scan for the Conficker Worm

1. Access the web address to be directed to the Microsoft Safety Scanner.
2. Run this free scanner provided by Microsoft to verify if the Conficker Worm is your issue.
3. If this worm is causing your error, Microsoft will walk you through the steps necessary to remove the worm.

Method 5- Firewall and Anti-Virus software

1. If you are using the Windows firewall or a third-party anti-virus and firewall software, disable these programs.
2. Run the Microsoft Windows 10 upgrade.
3. After the upgrade is complete, turn your antivirus and firewall software back on.

Users should not have a problem employing the above methods. Start with the simplest solutions first, and then work your way to the more intricate methods. In some cases, depending on why this particular error code was caused, you may have to use a powerful automated tool to have it resolved.

Creating a System Restore point is definitely a must especially when you are about to make some changes to your computer. This will help make sure that the system settings and files can go back to an earlier point, should something go wrong, without affecting any personal files. However, there are cases when creating a System Restore Point does not go smoothly and you encounter an error that says, “The shadow copy provider had an unexpected error while trying to process the specified operation ( ox8004230F )”. Aside from creating System Restore Point, you can also encounter this error when you create a system image or backup. According to reports, this error pops up when the required services are not running or not properly responding. And to fix it, there are several recommendations that will be provided in this post to fix the Error 0x8004230F when creating System Restore point in Windows 10. You can try to check the Volume Shadow Copy Services status or run the VSSADMIN tool. You could also check the status of the Microsoft Software Shadow Copy Provider Service or create System Restore Point in a Clean Boot State. For more details, refer to the provided options below.

Option 1 – Try checking the status of the Volume Shadow Copy Service

• Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
• From the list of services, look for the Volume Shadow Copy service and double-click on it.
• After that, this will open the Properties where you have to make sure that the Startup type is set to Automatic (Delayed Start) and then click on the Start button underneath it.
• Once done, click on Apply and then OK to save the changes made.
• Now try creating a System Restore Point again and see if the error is already fixed or not.

Option 2 – Try to run the VSSADMIN tool

In case you don’t know, the shadow copy provider is sensitive and some other backup, disk cloning, etc. can make it malfunction. To fix this, you can run the VSSADMIN tool by following these steps:

• Tap the Win + R keys to open the Run dialog box and type “cmd” and hit Enter to open Command Prompt.
• Next, execute this command to check if you have other third party VSS admin providers: vssadmin list providers
• After that, if it finds any, you need to disable them but if it does not find anything, then proceed.

Option 3 – Try to check the Microsoft Software Shadow Copy Provider Service status

• Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
• From the list of services, look for the Microsoft Software Shadow Copy Provider Service and double click on it.
• After that, this will open the Properties where you have to make sure that the Startup type is set to Automatic (Delayed Start).
• Once done, click Apply and OK to save the changes and then try creating System Restore Point again.

Option 4 – Troubleshot the problem in a Clean Boot State

It is possible that some third-party program installed in your computer might be the one that’s causing the ox8004230F when you try to create a System Restore point. Thus, you can try to boot your computer in a Clean Boot State and then try to perform the task again.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And to configure Windows to use the usual startup, just simply undo the changes.)
• Once your computer has restarted try to create a System Restore Point again and if it now works, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Windows defender error 0x800700AA, service can not be started comes when the user is trying to run Windows defender scan on their system. This kind of behavior happens for two reasons mostly, third-party application conflict or corrupted system files. In this article, we will tackle both scenarios and provide you with solutions in both cases.

Third-party application conflict

In this rare scenario when Windows defender can not start scan due to conflict with installed service or application in the system solution is quite simple. Restart your PC into safe mode and run the scan from there. In a safe mode environment, minimum drivers and services are only loaded eliminating any conflicts that might occur when everything is booted. If Windows defender can not run the scan in safe mode and you get the same 0x800700AA error then you can eliminate application conflict as a reason and move to the next solution which will tackle corrupted system files. If you, however, managed to run a scan then you have a rare third-party application conflict, you can boot normally into windows and try to eliminate one by one to see which one is causing the issue. The safest bet would be to start with security software because most of the time that is what causes conflicts in running services and applications.

Corrupted system files

If the previous solution has not provided you with results then you have system file corruption that needs to be fixed. Move from one solution to another as presented below:

1. Run SFC scan

   SFC scan is a built-in Windows tool for solving corrupted system files issues, it is fully automated and does not require from the user any kind of knowledge or information. To run it and scan the system do the following: Press ⊞ WINDOWS + X to open the secret menu Left-click on the command prompt (admin) In command prompt type SFC /SCANNOW and press ENTER Wait for the process to finish, do not interrupt it and once it is done, restart your computer

2. Run DISM scan

   DISM scan is similar to SFC scan but it tackles different types of system file corruption and it is recommended to run it also after SFC has been completed. Please note that for DISM scan to be successful you will need a stable internet connection since DISM will replace corrupted files with new ones downloaded from Microsoft. To run it do the following: Press ⊞ WINDOWS + X to open the secret menu Left-click on the command prompt (admin) inside command prompt type: exe /online /cleanup-image /scanhealth followed by ENTER, then type: Dism.exe /online /cleanup-image /restorehealth also followed with ENTER. Leave scan to finish and reboot your PC

As you know, you can encounter Blue Screen errors at any given point after your computer boots up and can just reboot it randomly which results in loss of unsaved work. One of these Blue Screen errors is the “REGISTRY_ERROR”. This kind of Stop error has a bug check value of 0x00000051 which indicates your computer’s registry has encountered a severe error. There could be a number of causes for this error but at the time of writing, it is quite difficult to narrow them down to one component. If you face this kind of Blue Screen error, worry not as this post will guide you in fixing it. As mentioned, this error indicates that there is something wrong with the registry, particularly an I/O error while it tried to read one of its files. This may be caused by hardware issues or file system corruption. It could also be due to failure in a refresh operation which is only used by the security system and only when resource limits are encountered. To fix the Registry_Error Blue Screen, you can try to use the CHKDSK utility or the System File Checker, or the DISM tool or run the Blue Screen troubleshooter. You may also try to reset your computer or repair Windows by using installation media.

Option 1 – Run the Check Disk utility

The first thing you can do to fix the REGISTRY_ERROR Blue Screen error is to run the Check Disk utility. How? Follow these steps:

• In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
• After opening Command Prompt, type this command and tap Enter: chkdsk <Drive Letter>: /f /r /x /b
• The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
• Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 2 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like REGISTRY_ERROR. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 3 – Run System File Checker

• Open Command Prompt with admin privileges.
• After that, execute this command: sfc /scannow
• Once the scan is completed, restart your computer and then check if the REGISTRY_ERROR is now fixed.

Option 4 – Run the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the REGISTRY_ERROR Blue Screen error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• Do not close the window if the process takes a while as it will probably take a few minutes to finish. Once it’s done, restart your computer.

Option 5 – Reset your computer

• Tap the Win key or click on the Start button located in the Taskbar.
• Then click on the Power button at the bottom right portion of the screen.
• Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.

Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.

Option 6 – Try to perform repair install by creating a Windows 10 installation media

• Click this link and then click the Download Tool Now button.
• Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
• Now select the ISO file option in step 5.
• After that, you should now have an ISO file.
• Next, go to the location where you’ve downloaded the ISO file.
• Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
• Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings”.

Recently, a lot of users reported to Microsoft about getting an error code 0x80096004 while trying to update their Windows 10 computers. This kind of Windows Update error occurs during the initial download and verification process. It also affects the Windows features (FODs) and when you encounter this error, you will also see this error code, “TRUST_E_CERT_SIGNATURE”. This error code indicates that the signature of the certificate could not be confirmed. This is caused by a broken certificate store or a corrupt copy of the Windows operating system is installed. Here’s the complete error message:

“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80096004).”

To fix Windows Update error 0x80096004, you can check out the options provided below.

Option 1 – Delete the contents in the Software Distribution folder and Catroot2 folder

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net start cryptSvc net start bits net start msiserver

• After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.

After resetting the SoftwareDistribution folder, you need to reset the Catroot2 folder to restart the services you just stopped. To do that, follow these steps:

• Type each one of the following commands.

net start wuauserv net start cryptSvc net start bits net start msiserver

• After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 2 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter is one of the things you can first check out as it is known to automatically resolve any Windows Update errors like error code 0x80096004. To run it, Refer to these steps:

• Tap the Win + I keys to open Settings.
• From there, click Update and Security and go to the Troubleshoot section.
• Next, select Windows Update and click the “Run the troubleshooter” button and wait until it’s finished, and then try to run Windows Update again.

Option 3 – Try to temporarily disable anti-virus and Windows Defender Firewall

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like Error Code 0x80096004 due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not.

Option 4 – Try to replace the DLL file with a trusted source

You can also try to replace the crypt32.dll file as it could help in fixing the Windows Update error. Just make sure that you get one from a trusted source.

• First, you need to get the new DLL file from another computer with preferably the same file version number.
• After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
  • x86: This PC > C:/Windows/System32
  • x64: This PC > C:/Windows/SysWOW64
• Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
• Now type the “regsvr32 crypt32.dll” command and hit Enter.
• Restart your PC and check if the error is now fixed.

Option 5 – Try downloading and installing the Windows Updates manually

Error Code 0x80096004 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:

• Go to Settings and from there go to Update and Security > View Update History.
• Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
• After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.

Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

Option 6– Run System File Checker or SFC scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Reboot your PC.

Option 7 – Try to run the Windows Update Service in a Clean Boot State

There are some instances that some conflicting programs installed in your computer might be the one that’s causing Windows Update error. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to run the Windows Update Service again and see if Windows Update error 0x80096004 is now gone.

As you know, Microsoft’s consumer cloud storage platform is none other than OneDrive. It is where users can save any of their files albeit it’s mostly used to store common files like documents and photos. However, there are times when you might encounter some problems when saving these files. Recently, some users reported that they had problems saving Word documents to OneDrive and if you experience the same issue, then you’ve come to the right place as this post will guide you on how to resolve it. According to users who encountered the problem, when they try to save Word documents on OneDrive, an error message appears instead stating, “This is not a valid file name”. This kind of error only occurs when the file is opened from within OneDrive for saving in a different folder. In other words, if the file is saved in the same folder, the error won’t pop up but if it is saved in a separate folder, that’s when the error appears. Worry not though for fixing this error is not complicated and won’t take too long. It seems that this error is due to the 259-character limitation when creating and saving files as far as the Office products are concerned. To resolve it, there are several workarounds you can check out. Before you proceed with these workarounds, make sure that you have a stable internet connection.

Option 1 – Try renaming the file with a shorter name

The first thing you can do to fix the problem is to rename the file with a shorter name. Just right-click on the file and select the Rename option from the menu and then type in the new name and click OK or tap Enter to rename the file.

Option 2 – Try renaming the folders where the file is located

Like what you did in the first given option, all it takes is a right-click but this time on a folder. Rename the folder with a different name and save the changes made and then check if you can now save the Word document on OneDrive.

Option 3 – Try moving the file to a folder with a shorter path

If the first two options didn’t work, you can try moving the file to a folder with a shorter path. Note that it is not the same as doing it locally on a Windows 10 computer so you have to right-click on the file and select the “Move to” option. After that, locate the folder where you want to move the file and select it and then click on the Move button to complete the task.

Option 4 – Try making some changes in the document

You could also try to make some modifications to the document. Once you’ve done that, click the File tab and select the Save As option and then go to the folder where you want to save the file and tap enter.

Recently, a number of users reported that they weren’t able to download anything from the internet after they’ve updated their Windows 10 computers. This kind of problem occurs because of some Internet options settings located in the Control Panel. Based on the reports, this issue has been known to occur in all kinds of browsers and not only on Microsoft Edge. Not being able to download anything from the internet is a huge problem since almost everything is wrapped around the internet. To resolve this problem, here are some suggestions that you can try.

Option 1 – Temporarily disable Firewall and third-party antivirus

Firewall and antivirus programs are known to block files the instant it detects a threat to the system. However, there are some cases when it can also block a file even when it’s a safe one. Thus, your antivirus or firewall programs might be the reason why you can’t download anything on your Windows 10 computer. To isolate the issue, you need to temporarily disable both the Firewall and antivirus programs and then check if you can now download anything from the internet. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

Option 2 – Try changing the Internet Options settings

According to users, changing the Internet Options settings helped them resolve the problem. There are times when the drive location in your Internet Options settings is not the system drive, chances are, it will cause the error to pop up which is why you need to make sure that it’s correct.

• Go to Control Panel and search for Internet Options and open it.
• Next, go to the General tab and click on Settings.
• From there, check if the drive location is “C:”. If it is, close the window, otherwise, click on the “Move folder…” option, and then select your preferred folder under drive C: and click OK.
• Now restart your computer and check if changing the Internet Options settings helped in fixing the problem.

Option 3 – Try clearing browser data

There are instances when browser data can cause issues in downloading files online. And so you can try to clear your browser’s data. This might be a very basic solution but oftentimes it works in fixing this kind of error. Follow the steps below to clear the data in your browser.

• Open your Google Chrome browser.
• After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
• Now select every checkbox that you see and click on the Clear browsing data button.
• Then restart your Chrome browser and check if you can now open any website or not.

Option 4 – Get rid of any conflicting browser extensions

• Open Chrome and press Alt + F keys.
• Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
• Click the Recycle bin and select Remove.
• Restart Chrome and press Alt + F keys again.
• Proceed to On Startup and mark Open a specific page or set of pages.
• To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.

Option 5 – Try to remove Proxy

Removing the Proxy might also help you in fixing the connection issue in Cortana. Here’s how you can do it:

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 6 – Try reinstalling your browser

If none of the options given above worked in fixing the problem, you can try to reinstall your browser. There are times when the browser wasn’t installed properly which can cause several issues like not being able to download anything from the web. Thus, reinstall your browser and see if that helps.