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We couldn’t update system reserved partition” - What is it?

Customers will most likely encounter the “We couldn’t update system reserved partition” error when upgrading to Windows 10 from Windows 7 or Windows 8.1. This error may also come with error code 0xc1900104 or error code 0x800f0922.

Solution

Error Cause

“We couldn’t update system reserved partition” Windows 10 upgrade error is normally caused by too little space on the System Reserved Partition (SRP). The System Reserve Partition is an additional small partition created by Windows, which stores boot files. The SRP can be filled up with security apps and third-party anti-virus. Once this partition has insufficient space, the system will not be able to upgrade to Windows 10.

Further Information and Manual Repair

Caution: The following steps are complex and need to be done by experienced users especially using the command line. Once an error is made in entering commands, there’s a chance that your device can be put in a no-boot situation, or data stored on the device can possibly get lost.

To upgrade to Windows 10, your device needs to have at least 15MB free space on the System Reserved Partition. Follow the procedure below and then try upgrading again.

First, know if the System Reserved Partition is whether in GPT or MBR partition style:

1. Open the Run window by pressing the Windows key + R. Type msc in the window then press Enter.
2. Right-click on the Disk where SRP is located then select
3. Click over the Volumes
4. On the Partition Style line, you’ll see which partition style your device is using, either Master Boot Record (MBR) or GUID Partition Table (GPT)

Second, determine which method you will need:

Depending on what partition style your device has and whether you’re currently on Windows 7 or Windows 8/8.1, there are various methods you need to do.

Method 1: Windows 7 or 8/8.1 with GPT partition

1. Click on the Start button and search for cmd. In the results, right-click on Command Prompt then choose Run as administrator. The command prompt window will appear.
2. Type mountvol y: /s at the command prompt then press Enter. This command will add the Y: drive letter where you can access the System Partition.
3. Type taskkill /im explorer.exe /f then hit Enter. Afterward, restart explorer in Admin mode by typing exe and hitting Enter.

NOTE: While in Admin mode, some apps like OneNote will not run.

4. Open File Explorer then type Y:EFIMicrosoftBoot in the address bar. Hit Enter.
5. Choose the language folders you want to permanently delete. Language folders are named with four letters split with a hyphen. For instance, you want to delete the German language: choose de-DE.
6. Optional: You can also delete unused font files for more space. Type Y:EFIMicrosoftBootFonts in the address bar then press enter.
7. Once you permanently deleted the unnecessary files, reboot the device to return to explorer.exe to normal mode and remove the Y: drive letter.

Method 2: Windows 7 with MBR partition

Doing this method will make a permanent, but small increase in the free space of the device’s SRP.

1. Delete language folders

a. Open the Run window by pressing the Windows key + R. Type diskmgmt.msc then hit Enter. b. Select System Reserve partition then right-click on it.

c. Choose Change Drive Letter and Paths then select Add.

d. Type Y for the drive letter then click OK.

e. Click on the Start button and search for cmd. In the results, right-click on Command Prompt then choose Run as administrator. The command prompt window will appear.

f. Type Y: at the command prompt then press Enter.

g. Once you’ve switched to drive Y, type takeown /d y /r /f . then hit Enter.

NOTE: Ensure that the space and period after “f” is included in order for the command to work properly      

h. Type icacls Y:* /save %systemdrive%NTFSp.txt /c /t then hit Enter to back up the permission to the drive.

NOTE: Ensure that all files are marked as successful and that no files are marked as failed.

i. Type whoami then hit Enter. Record the username that appears. Afterwards, type icacls . /grant <username you got from whoami>:F /t then press Enter.

NOTE: Ensure that there’s no space between the username and “:F” or the command will not work.

j. In the File Explorer, open the SRP drive and select the Boot folder. Choose the             language folders you want to permanently delete. Language folders are named      with four letters split with a hyphen. For example: de-DE is the German language          while en-US is the U.S. English language.

2. Truncate the NTFS Log:

a. Open the Command Prompt then type chkdsk /L Y: to check the size of the NTFS Log. If the NTFS Log size is less than 5000KB, you need not truncate the file.

b. Type chkdsk /L:5000 /X /F then hit Enter to truncate the NTFS Log.

c. Return to Disk Management window. Select Action menu then select Check if the device’s SRP now has a larger amount of free space. Once there’s enough space, right click the System Reserve Partition then select Change Drive Letter and Paths. Choose Y: then select Remove.

3. If there’s still not enough available space after truncating the NTFS Log, resize the USN journal:

a. Open the command prompt then type fsutil usn queryjournal Y: to display the size in hex value. Convert the hex value to decimal then divide it by 1048576. The result you will get will be in MB. If the journal size is 30MB or more, proceed with truncating the file.

NOTE: To convert the Hex value to Decimal, open the Calculator app in Windows then choose View menu. Select Programmer then choose Hex. Type the Hex value then choose Dec.

b. Type fsutil usn deletejournal /D /N Y: then hit Enter to delete the journal. Type fsutil usn createjournal m=1500 a=1 Y: to recreate the journal having the new log size value.

4. Restore permissions

a. Type icacls Y: /restore %systemdrive%NTFSp.txt /c /t in the Command Prompt. Check if the files were successfully processed before proceeding. If you see a message saying some files failed while processing, this is normal since some of the files have already been deleted before performing a backup. However, if there are no successful files indicated, the command was not properly executed.

b. Type icacls . /grant system:f /t then hit Enter to adjust the ACL back to System. Now, you can set the owner of the drive by typing icacls Y: /setowner “SYSTEM” /t /c then press Enter.

c. Check if the device’s SRP now has enough free space by going back to Disk Management and refreshing the data. If the SRP already has sufficient space, you can now remove the drive letter. Right-click on the System Reserved Partition then choose Change Drive Letter and Paths. Select the Y: drive then choose Confirm deleting the drive letter by clicking OK.

Method 3: Windows 8/8.1 with MBR partition

This method makes a larger, but temporary, increase in the SRP free space.

1. Be sure you have an external drive having at least 250 MB free space and formatted as NFTS.

2. Open Run by pressing the Windows key + R. Type mscthen to choose the Recovery Partition. Right-click on it then choose Change Drive Letter and Paths.

3. Select Add then type Y for the drive letter, click

4. Click on the Start screen then type cmd in the search bar. In the results, right-click on Command Prompt then choose Run as administrator. The command prompt window will appear.

5. Switch to another drive by typing Y: in the command prompt. Once you’re in the drive Y, type takeown /d y /r /f .

NOTE: Ensure that space and period after “f” are included in order for the command to work properly.

6. Type whoami then hit Enter. Record the username that appears. Afterward, type icacls . /grant <username you got from whoami>:F /t then press Enter.

NOTE: Ensure that there’s no space between the username and “:F” or else the command will not work.

7. Once the command is completed, type attrib -s -r –h Y:RecoveryWindowsREwinre.wim then hit Enter.
8. Open File Explorer and check the drive letter of the external drive you’re using (In this case, let’s assume F: is the drive letter of the external drive so when you see F: for the rest of the steps, this means the drive letter of the external drive you’re using).
9. Type mkdir F:RecoveryWindowsRE in the Command Prompt then hit Enter. Afterward, type xcopy Y:RecoveryWindowsREwinre.wim F:RecoveryWindowsREwinre.wim /h
10. Type C:WindowsSystem32Reagentc /SetREImage /Path F:RecoveryWindowsRE /Target C:Windows to map the new path
11. Verify if the copy was successfully done then type del Y:RecoveryWindowsREwinre.wim /F
12. Return to Disk Management window. Click on the Action menu then hit Check if the device’s SRP now has a larger amount of available space. Once there’s enough space, you can proceed with the upgrade.
13. Upon completion of the upgrade, move back the wim file to the Recovery Partition. At this point, you can re-map now the location by:
    1. Open the Command Prompt then type xcopy F:RecoveryWindowsREwinre.wim Y:RecoveryWindowsREwinre.wim /h and press Enter.
    2. Type C:WindowsSystem32Reagentc /SetREImage /Path Y:RecoveryWindowsRE /Target C:Windows to re-map to the original path.
14. Return to the Disk Management window. Right-click on the Recovery Partition then choose Change Drive Letter and Paths. Select the Y: drive then choose Remove.

Method: Download a Powerful Automated Tool

Not inclined to go through a long and technical process (as highlighted above)? Download and install a powerful automated tool and get the job done in a jiffy.

As you know, Windows operating system comes with tons of features. Some of which are not intended to be used by normal customers or users directly which means that only a small percentage of the huge user base of the operating system leverages the use of such features. However, they’ve added some major value to the feature list of the operating system. You can find these features under the “Turn Windows Features on and off” option. This indicates that if you want to, you can just type in “Turn Windows Features on and off” in the search box and then enable any feature that you want to enable. Aside from that, there are other ways you can disable or enable the optional Windows Features in your Windows 10 computer.

Option 1 – via Control Panel

• Open Control Panel and select Uninstall a Program.
• After that, select the “Turn Windows features On or Off” option on the left side.

Option 2 – via Command Prompt

• Tap the Win + X combination on your keyboard or right-click on the Start button and then click on Command Prompt (Admin). Alternatively, you can also type “cmd” in the Cortana search box and right-click on the Command Prompt icon, and select the “Run as administrator” option.
• If a User Account Control or UAC prompt appears, click on Yes.
• Next, type in the following command to see the list of the available features.

DISM /online /get-features /format:table | more

• Now all you have to do is copy the name of the feature that you want to enable and for you to do that, you need to execute the following command:

DISM /online /enable-feature /featurename:[Enter the name of the feature here] –All

Note: Now if you want to disable a feature that’s already enabled in your computer, refer to these sub-steps:

• First, you need to check what features are enabled, and for you to find out, enter this command: DISM /online /get-features /format:table | find “Enabled" | more
• And if you want to check the detailed information about a particular feature, you can enter this command: DISM /online /get-featureinfo/featurename:[Enter the name of the feature here]

Option 3 – via Windows Powershell

As you know, the Windows Powershell is a very important tool in Windows 10, and a powerful one at that since you can do a lot of things using this command line. So while you use this tool you need to populate the list of available features first and then you have to download the feature your desired feature.

• Search for PowerShell in the Cortana search box and then run it with administrator privileges.
• Next, type in the following command to populate the list of available features:

Get-WindowsOptionalFeature –Online

• After that, enter the following command to install any feature you want to enable from the list of available features:

Get-WindowsOptionalFeature -Online -FeatureName *Type feature name*

• Now enter the following command to enable your desired feature:

Enable-WindowsOptionalFeature -Online -FeatureName “Type feature name” –all

• And if you want to disable any enabled feature, just enter the following command:

Disable-WindowsOptionalFeature -Online -FeatureName “Type feature name”

Option 4 – via an external installation source

You also have the option to fetch the latest features from an updated offline source. The source could be an ISO any other type of image or just a folder. So you need to decide if you want to use Windows Powershell or Command Prompt.

• If you want to use Command Prompt, just enter this command: exe /online /enable-feature /featurename:< /All /Source:<Enter the path of the feature here>
• If you want to use Windows Powershell, use this command: Install-WindowsFeature –Source “<Enter the path of the feature here>”

Note: If you want to get the latest features, you need to get the latest version of the image of the operating system that you are trying to install the feature from.

What is Error 0xe06d7363?

Error 0xe06d7363 is displayed when a process or an operation is not launched, or completed by an application.

This error can prevent the user from performing some operations. It might close the application unconditionally. Sometimes a ‘GetLastError()’, a ‘GetExceptionCode()’, or a ‘GetExceptionInformation()’ is displayed with this error.

Error Causes

Error 0xe06d7363 can occur for a number of reasons. Damaged, corrupted, or missing files in the registry database are the main reasons why the error might occur. Another reason is when the system files are not configured correctly, thus they corrupt system files in applications. They can also affect the hardware devices.

All code-generated exceptions in the Microsoft Visual C + + compiler will contain this error. As this error is compiler-generated, the code will not be listed in Win32 API header files. This code is a cryptic device, with ‘e’ for exception while the final 3 bytes represent ‘msc’ ASCII values.

Further Information and Manual Repair

To resolve this error, you will have to debug an application. While using Microsoft Visual Studio, you can stop the program when the error 0xe06d7363 occurs. To start debugging, follow these steps:

• Start debugging application
• From Debug menu, click on Exceptions
• In the Exceptions window, select error 0xe06d7363
• In Action, Change to Stop always from Stop if not handled

Another fix for this issue is reverting back to an earlier copy or the last update of the same Windows. Error 0xe06d7363 can occur is when you try running a client application using Microsoft.SqlServer.Types.dll component on your computer that has Microsoft SQL Server 2008 Server Pack 2 installed. With the error, the following text can be seen:

“unable to load DLL ‘SqlServerSpatial.dll’ Exception from HRESULT 0xe06d7363".

A Cumulative Update 7 was initially released for SQL Server 2008 Service Pack 2 in order to fix this issue. Since the builds are cumulative, every new fix released contains hotfixes and all security fixes which were also included in the previous SQL Server 2008 fix release. This error can be found in all Microsoft products that are listed in the Applies to Category.

Microsoft SQL Server 2008 hotfixes are created to resolve errors like 0xe06d7363 on specific SQL Server service packs. This error is by design and has commonly occurred in the previous versions of Windows before Windows 7.

Congratulations, you have just fixed Error 0xe06d7363 in Windows 10 all by yourself. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily. Now that’s how you fix Error 0xe06d7363 in Windows 10 on a computer. On the other hand, if your computer is going through some system-related issues that have to get fixed, there is a one-click solution known as Restoro you could check out to resolve them. This program is a useful tool that could repair corrupted registries and optimize your PC’s overall performance. Aside from that, it also cleans out your computer for any junk or corrupted files that help you eliminate any unwanted files from your system. This is basically a solution that’s within your grasp with just a click. It’s easy to use as it is user-friendly. For a complete set of instructions in downloading and using it, refer to the steps below Perform a full system scan using Restoro. To do so, follow the instructions below.

1. 1. 1. Download and install Restoro from the official site.
      2. Once the installation process is completed, run Restoro to perform a full system scan.
      3. After the scan is completed click the “Start Repair” button.

Microsoft office has two major packages, an online one, and an offline version. The online version of the course is Office 365 that requires a monthly subscription and it is always regularly updated and maintained. Another version is more of a typical old school application, install it and use it, no constant internet connection is required and no monthly subscription is required, buy once and use it. The last version of buying it once and use it was Office 2019 and after two years we are going to receive a new version soon. Microsoft has set its release date for October 5^th of this year and as always it will feature the current latest version of office applications and one-time purchase. The new office will support dark mode and other improvements tied to the new Windows 11 and some specific features tied to Office itself.

The Windows Subsystem for Linus, also known as WSL, is a useful and excellent tool for developers. However, it isn’t without flaws as users can still encounter some errors when using it. One of these errors is the error code WslRegisterDistribution, 0x8007019e,0x8000000d. Although it seems like the error is have something to do with the installation of WSL, it could be a false positive since some users who’ve installed WSL still encountered the same problem. Here’s the context of the error:

“Installing, this may take a few minutes… WslRegisterDistribution failed with error: 0x8007019e/0x8000000d Error: 0x8007019e/0x8000000d The parameter is incorrect. Press any key to continue.”

Error code 0x8007019e or 0x8000000d could be due to the absence of supporting Windows 10 features since the error does not even let one use the WSL-based command line. If you are one of the users facing this problem, then you’ve come to the right place as this post will provide you with a couple of suggestions to fix it. There are two options you can check out to fix the problem, but before you do that, you need to make sure that the Windows Subsystem for Linux feature is enabled. The two options include enabling WSL using the “Turn Windows features on or off” option and using the Windows PowerShell.

Option 1 – Try to enable the WSL using the “Turn Windows features on or off” option

• To get started, search for “Turn Windows Features on or off” in the Start Search and click on the appropriate result to open a dialog box.
• After that, you will see a populated list in the dialog box and from there, look for the “Windows Subsystem for Linux” option.
• Once you find it, select OK. This will search and install the system files needed and ask you to restart your computer.
• Restart your computer. The Linux distro should now work without any trouble.

Option 2 – Try to use Windows PowerShell

The next thing you can do to fix the error code 0x8007019e or 0x8000000d is to use Windows PowerShell.

• Tap the Win + X keys and click on the “Windows PowerShell (Admin)” option to open Windows PowerShell as admin.
• After that, execute this command to enable the Windows Subsystem for Linux feature: Enable-WindowsOptionalFeature -Online -FeatureName Microsoft-Windows-Subsystem-Linux
• The command you entered will start to search for the required system files and install them.
• If prompted, type “Y” to restart your computer. This should fix the problem.

If you are trying to install a Feature Update in Windows 10 but you got the error code 0x80190001, then it means that there is something wrong with the installation files. The installation files are either corrupted or some of them failed to be downloaded. On the other hand, the issue might also have something to do with a driver issue. When you encounter error 0x80190001, you will see the either of following error message on your screen:

“Something went wrong Couldn’t download Windows 10, please check your network settings and try again. You can contact Microsoft support for help with this error. Here’s the error code 0x80190001”. Or: “An unexpected error was encountered while attempting to download files required for the upgrade”.

Here are some fixes that could help you resolve the error 0x80190001. Follow them carefully.

Option 1 – Run the Network Troubleshooter

As mentioned in the error message the issue might have something to do with the network settings of your computer so you can try to run the Network Troubleshooter and then try updating or installing Windows 10 again.

Option 2 – Update Network drivers

• Tap the Win + R keys to launch Run.
• Type in msc into the box and tap Enter or click OK to open the Device Manager.
• After that, look for Network Adapters from the list of device drivers displayed. Once you find it, expand it to see the Network drivers.
• Right-click on it and select the option “Uninstall device” – do the same thing for the other Network drivers.
• Restart your PC so Windows can detect and reinstall the drivers you just uninstalled.

Option 3 – Use Storage Sense to clean up temporary and junk files

• Open Setting > System > Storage from the WinX Menu.
• From there, you will see a list of all the local and connected storage devices along with the details on the free space.
• Now make sure that the Storage Sense feature is turned On then go find a link that says “Free Up Space” and click it to open.
• After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space:
• Windows Upgrade Log Files
• The system created Windows Error Reporting Files
• Thumbnails
• Temporary Internet Files
• Previous Windows Installation Files
• Delivery Optimisation Files
• DirectX Shader Cache

Note: Once you’re done freeing up space on your drive, try to run the setup file again.

Option 4 – Delete the contents in the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. A lot of users tried deleting the files in this folder to fix the problem and so far it has worked. Like them, you can try clearing the Windows Update cache by simply deleting the contents of the folder named “SoftwareDistribution” since Windows apparently can’t clear and re-download the update contents once they are corrupted. Thus, deleting the contents of this folder will make Windows download the contents again which will fix the problem. To do that, follow the steps below.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net stop bits

• After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
• Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
• Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv net start bits

 Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Option 5 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it is also known to help users resolve Windows Update errors like error 0x80190001.

Option 6 – Try to disable your antivirus program

Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 7 – Try to use the Media Creation tool

The Media Creation tool in Windows allows you to use the ISO installation file to make a bootable device that you can use to install Windows on your PC. Note that this is kind of different from the usual installation process as it could erase your computer’s current settings and data on the primary drive. Thus, before you proceed, you need to backup all your data into some removable drive and then use the Media Creation Tool to make a bootable drive.

• After making the bootable drive, you need to plug it into your computer and then reboot.
• Next, tap the F10 or Esc key to open the boot options.
• Now set the boot priority of the removable drive the highest. Once the setup comes forth, follow the next onscreen instructions and install Windows without any problems.

In case you don’t know, Groove Music is due to retire its OneDrive streaming service this month. Despite that being the case, there is actually a workaround you can try to still continue enjoying music streaming. The app also allows you to play your own local files and if required, you can also modify or tailor the experience with new features – for instance, Groove Music brings an Equalizer to the settings of the app. As the name suggests, the equalizer allows you to tweak frequency responses to your liking. On top of being able to tweak individual bands, the equalizer supports few pre-set settings to enable quick changes. This post will guide you on the process of accessing and using the equalizer in the Groove Music app. To get started, refer to the instructions provided below. Step 1: You need to make sure that you are running the latest version of the Groove Music app or version 10.18011.1211.0 or higher in order to use the equalizer in Groove Music. If needed, you can check the version number from Windows Store. Step 2: Open Windows Store and then click on the ellipses icon and select the Downloads and Updates option. Step 3: Next, search for Groove Music and check its version number. Step 4: Now that you’ve verified the version number of Groove Music, you need to open the equalizer setting. It is enabled by default and to access it, click on the gear icon for Settings and select equalizer under the Playback settings. Step 5: After that, the Equalizer window will pop up. It is where you can configure the equalizer settings using the drop-down menu. Here are the following presets you can choose from:

• Flat
• Treble Boost
• Bass Boost
• Headphones
• Laptop
• Portable speakers
• Home Stereo
• TV
• Car
• Custom

Step 6: Drag the dots upwards or downwards to set your own preferences, as needed. Note: The only downside to this setting is that there is no shortcut available for quick access as you have to navigate through the Settings section manually to access it and change the preset configurations. In addition, the Groove Music app also works on the mobile version of Windows 10.

In any Windows operating system, Safe Mode is definitely a special environment used for troubleshooting issues as well as system diagnostics. Safe Mode allows you to remove any malware in your computer and troubleshoot issues that can’t be fixed when you’re in desktop mode. This is why Microsoft made sure that the Safe Mode option is not available directly and can only be accessed by pressing function keys such as F2, F8 (depends on what PC you are using) or via MSConfig. To make it easier for you to access Safe Mode, this post will guide you on how you can add Safe Mode to the Boot Menu options in Windows 10. As you know, Windows 10 now has Advanced Startup options that allow you to boot directly into Safe Mode without having to restart your PC and then tapping the special key a couple of times. However, if you really have to always use Safe Mode, it’s best to add it in the Boot Menu options. To do that, simply follow the steps below.

• Select Command Prompt (Admin) option from the WinX menu to open Command Prompt with administrator privileges.
• After opening Command Prompt, type the bcdedit /copy {current} /d "Safe Mode" command and hit Enter.
• Once the command is executed, you will see a message saying, “The entry was successfully copied to {74a93982-9486-11e8-99df-00270e0f0e59}”. This message indicates that Safe Mode was successfully added in the Boot menu option which means that you can now directly access it and boot your Windows 10 PC in that mode.

To check if Safe Mode was really added in the Boot menu options, you have to open Msconfig. From there, you will also have to use it to configure the boot settings for the Safe Mode entry. To do so, follow the given steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “MSConfig” in the field and click OK.
• Next, go to the Boot tab and find the Safe Mode option which should be located under the default Windows 10 mode.
• Afterward, you need to select the Sage boot option and Minimal. You also have to select the Make all boot settings permanent option.
• Make sure to increase the timeout to at least 10 seconds which will ensure that the menu does not disappear right away.

Note: In similar steps as above, you can add the Safe Mode with Networking and Safe Mode with Command Prompt entries as well. Just simply select “Network” for Safe Mode with Networking and “Alternate Shell” for Safe Mode with Command Prompt. Once you’re done adding any of them, click on Apply and restart your PC. In addition, if you wish to remove the entry, you just have to open MSConfig again and select the entry you want to remove, and then click Delete.

Error Code 0x80070020 – What is it?

One of the problems encountered by Windows users when upgrading to Windows 10 from Windows 7 or Windows 8/8.1 is the Error Code 0x80070020. This error code normally occurs when users try to download updates from the Windows Update Website or simply by upgrading to Windows 10. Error Code 0x80070020 also occurs when the device already has a Windows 10 installed.

Once this error is encountered, it will cause malfunction of update installs and display the following message:

An error (-5006 : 0x80070020) has occurred while running the setup. Or The process cannot access the file because it is being used by another process”

Solution

Error Causes

In an attempt to fix Error Code 0x80070020, it is important to pinpoint what the cause is. The most probable cause of this error is due to interference. This error code most likely occurs when there is another automatic update running, for instance, an Antivirus scanning in real-time. If you’re scheduled to have an automatic update during real-time scanning, the Windows 10 update might malfunction.

Further Information and Manual Repair

In trying to fix Error Code 0x80070020, you can perform manual repair methods to resolve the issue effectively and efficiently. Most Windows users can easily employ these manual repair methods, even those who do not have technical abilities. However, there are certain instances where a Windows professional’s help is needed. If you don’t want to face any risk in resolving the issue, it would be best to consult a professional Windows technician or you can also make use of a powerful automated tool.

NOTE: It is best to attend immediately to errors encountered since unresolved errors can result in slowing down your computer’s performance. This might also cause other error messages to arise such as Error Code 0x80070057.

Method One: Restart Your Device

Since Error Code 0x80070020 is most likely encountered due to interference during your update, the easiest method you can do is to close all opened programs and restart your device. After restarting, try to start the update process again.

Method Two: Disable Antivirus Temporarily

Another quick and safe way to fix Error Code 0x80070020 is to disable your antivirus. You must take note though that in doing so, your computer will be susceptible to virus attacks. If you want to proceed with this method, follow these steps:

1. Locate all programs in process in the notifications area, found in the lower right-hand section of your screen. If in case the antivirus icon is not visible on the taskbar, you may have to click an arrow pointing up to show what programs are currently running.
2. Right-click on the antivirus icon then select the disable option.

Method Three: Run the Update Troubleshooter for Windows

The Windows Update Troubleshooter may resolve many of the errors encountered by Windows users when installing updates from Windows Update. To execute the troubleshooter, follow the steps below:

1. Access a menu by holding the Windows key and X. Wait for the menu to appear on the bottom left corner of the screen.
2. Open the Control Panel.
3. Change the appearance of files by selecting large or small icons in the View by option located on the upper right section of your screen.
4. Once you change the appearance of the files, choose the troubleshooting
5. Run the Windows Update Troubleshooter.
6. Restart your device then check if this resolves the problem.

Method Four: Execute A Clean Boot

Executing a clean boot means starting Windows using only a few resources, including startup programs and drivers. This safeguards minimizing conflicts and prevent software clash when an update is received. In performing a clean boot, you will be able to pinpoint what caused the manifestation of error code 0x80070020. Check Microsoft’s Support website to know how to execute a clean boot.

Method Five: Reset Windows Update Components

Performing this method is a bit risky and should be your last option if all methods were unsuccessful. This process will alter your device’s registry so you must ensure to perform accurately the steps. A single mistake can lead to modifying your registry erroneously, which might result in the occurrence of other error messages. Carefully follow the steps found on Microsoft’s Support website to successfully reset Windows Update components.

Resetting Windows Update components can also be done by implementing the following steps:

1. Open the Command Prompt by pressing Windows Key + X. Select Command Prompt (Admin) from the menu.
2. Stop the BITS, MSI Installer, Cryptographic, and the Windows Update Services.
3. Rename both the SoftwareDistribution and Catroot2 folders to <name of folder> old.
4. Start now the BITS, MSI Installer, Cryptographic, and the Windows Update Services.
5. Exit the Command Prompt then restart your device. After restarting, try installing the updates again.

Method Six: Disable Third-Party Antivirus

A third-party antivirus such as BitDefender may recognize the Windows Update as a threat since the new update of Windows 10 is probably not yet registered with this third-party antivirus vendor. To solve this, you must disable temporarily the antivirus before performing the update. Once the third-party antivirus is disabled, you can now proceed with the updating process. Update as well your third-party antivirus.

Method Seven: Use the DISM Tool for Windows 10

The Deployment Image Servicing and Management (DISM) is a command-line utility that is installed by default in Windows 10 system. This program is used to fix images in Windows. In the case of Error Code 0x80070020, the DISM can repair the recovery image in Windows 10 and can perform as a virtual hard disk as well.

1. Scan and check files for errors.
2. Open the Command Prompt by pressing Windows Key + X. Select Command Prompt (Admin) from the menu.
3. Type sfc /scannow
4. You can also use the following commands to check for corrupted files:

/CheckHealth – to check for corrupted files or components

/ScanHealth – to check for corrupted Windows image. This may take up to 10 minutes to finish

/RestoreHealth – to check for corrupted Windows image and do an automatic repair. This may take up to 20 to 30 minutes to finish

NOTE: In an instance where you cannot locate the good files in your computer, the system image files may be corrupted. If this happens, you need to have a copy of install.wim from a computer with good Windows 10 OS or the Windows 10 ISO file. Make sure that the source of the good files has the same language, version, and edition of your OS.

Cleaning corrupted files using DISM utility:

Enter the following commands one by one to perform the /RestoreHealth switch using the source path location of good files you copied:

1. DISM /Online /Cleanup-Image /RestoreHealth /Source:repairSource install.wim
2. DISM /Online /Cleanup-Image /RestoreHealth /Source:repairSource install.wim /LimitAccess
3. DISM /Online /Cleanup-Image /RestoreHealth /Source:repairSource install.wim:1 /LimitAccess

For example purposes, the “repairSource” is the source of the good files.