How to map a network drive in Windows 11

windows 11 network driveMapping network drive has many benefits in terms of speed and ease of access of files via network. It lets you access the hard drive over the whole network like it was the hard drive inside your PC case. In order to easily and quickly map a folder as a network drive follow the guide below.

  1. Open File Explorer
  2. Click on the three dots icon in the Toolbar
  3. Select Map Network Drive
  4. Click the Drive drop-down menu
  5. Select a driver letter that you wish to assign as a network drive
  6. In the folder field enter network device and share name (click on browse to see all devices on local network)
  7. Check the box beside Reconnect at sign-in if you wish to automatically connect to a network drive on Windows startup
  8. Check Connect Using Different Credentials if you wish to connect to a network drive using different credentials that one used to login into Windows.
  9. Click Finish

After finishing setting Windows 11 will try to connect to the network drive and if successful drive icon will appear inside File Explorer and the drive will open up to see its content.

If for any reason it cannot connect try checking user credentials, cables, network adapters, etc.

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Windows 10 Setup says I need to uninstall a program or utility in order to continue setup. I cannot find program it ask for or it was already uninstalled

What is this particular error?

One common issue when trying to upgrade to Windows 10 from Windows 7 or 8 is incompatible software. Any installed software or app that isn’t compatible with Windows 10 will prevent you from continuing with the set-up. Normally, you’ll get an error message “What needs your attention” and it will ask you to uninstall a list of apps manually. Unfortunately, some users reported that they couldn’t find the app it asks to uninstall. In some cases, users said they’ve already uninstalled the app but it still won’t start the Windows 10 Setup.

Solution

Restoro box imageError Causes

This type of issue normally occurs because of the following:

  • Incompatible software/apps
  • Corrupted software/apps
  • Incomplete uninstallation

Further Information and Manual Repair

Here are some steps you can take whenever you encounter this error.

Note: Before taking any steps, make sure that you’re highly equipped to do so. Some steps might affect the system and even do more damage to your computer. You might also want to consider using an automated tool instead.

Method 1 – Perform a clean boot, then retry upgrading

A clean boot is normally done to start Windows using the least set of drivers and startup programs available. By doing this, it eliminates possible software issues that happen when installing or uninstalling a program in Windows 10.

Before performing a clean boot, make sure to take note of the following:

  • You need administrative privileges in order to perform this action.
  • When doing this, your computer might lose temporarily functionality. However, it will return after start-up.
  • It is highly advisable to not use the System Configuration to change advanced boot options.

Here are the steps to perform a clean boot.

  • Step 1 – Go to Start and search for msconfig
  • Step 2 – Go to System Configuration
  • Step 3 – Under Services tab, click on the “Hide all Microsoft services” checkbox. Then, choose to Disable all
  • Step 4 – Go to the System Configuration’s Startup tab. Then, click on “Open Task Manager”
  • Step 5 – In the Task Manager dialog box, you will see a Startup tab. Choose items that you want to disable and then click the Disable button
  • Step 6 – Close the Task Manager dialog box.
  • Step 7 – Go back to the Startup tab of the System Configuration box. Click “Ok” then proceed with restarting.

Method 2 – Manually uninstall programs from the Program Files folders

Instead of using the “add or remove programs” feature in Windows, you might need to manually install the program directly from the C drive. To do this, follow the steps below:

  • Step 1 – Go to the C drive, and look for the Program Files folders. For 32-bit users, you can find it at C:\Program Files. If you’re using the 64-bit version of Windows, go to C:\Program Files (x86) folder.
  • Step 2 – Find the “uninstall” application file
  • Step 3 – Right-click, and run the file as administrator. Wait for the uninstallation to finish. In some software, you need to restart your system before the uninstallation will take effect.

Note: In some cases, you may also need to search for files related to the program. You can use the search bar under Drive C to do this. Delete those files as well.

Method 3 – Create a new user account

Before upgrading to Windows 10, create a new user account. Make sure it has administrative privileges. From there, run the upgrade.

Method 4 – Use third-party uninstaller services

If you still can’t run Windows 10 Setup after the above methods, you might need to rely on a third-party service. Microsoft recommends Revouninstaller that can help you.

Before using this software, reinstall the application or utility that Windows 10 wants you to install. Then, use Revouninstaller to delete the program completely.

Method 5 – Disable third-party antivirus software

Some users who experienced this issue reported that it was solved after disabling or completely uninstalling the anti-virus software installed in their system.

Method 6 – Use a trusted automated tool

If after trying the above methods, the problem still persists, it might be best to use a trusted automated tool to fix the issue.

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0x800ccc79 Error Code - A Quick Fix

0x800ccc79 Error - What is it?

0x800ccc79 error is an error message that you may come across when sending emails through Outlook Express from Microsoft. This error message is accompanied by a notification that is displayed as ‘email was not delivered’ or ‘the server doesn’t support SSL connection’.

Solution

Download Available to Recover all Lost Outlook data

Restoro box imageError Causes

This error code 0x900ccc79 is triggered due to the following causes:
  • Problems related to email servers
  • Changes in the configuration settings
  • Corrupted Windows Registry

Further Information and Manual Repair

When you receive the error 0x800ccc79 it may hamper your ability to send emails. Therefore it is advisable to fix it to ensure your emails are sent and received without any difficulty.

This Outlook error 0x800ccc79 is quite easy to repair. By following the quick fix 0x800ccc79 error code solutions given below you can resolve this error in just a couple of minutes.

Here’s what you need to do to fix this error right away:

Cause: Configuration issues

Solution: If the error occurs due to Outlook Express being configured to use the SSL protocol while sending and receiving emails via the web, then to resolve it, you need to allow Outlook Express to bypass the Secure Socket Layer settings.

To do so, click on ‘tools’ and then on ‘Accounts’. Now select the email account that you want to modify.

Now select the ‘Properties’ tab and then click on ‘Advanced Settings’.

Here search for the following text message ‘This server requires a secure connection’. Once you locate it, uncheck all the checkboxes given next to this option. After that save the changes and restart Outlook Express to see bring the changes into effect.

Cause: Missing or Corrupt Registry Entries

Solution: If the error 0x800ccc79 occurs due to missing or corrupt registry entries, then the best way to fix this error is to download and install a good registry cleaner on your PC.

The registry cleaner will help you clean your corrupt and damaged Windows registry entries and get rid of this error right away. It is suggested you download the registry cleaner tool from a reliable website to avoid any malware or virus downloads simultaneously.

Once you download the registry cleaner on your system, click on scan. The cleaner will scan your computer completely for registry errors and show you the results in a list form.

After the scanning is complete, click on repair to fix the errors.

So, next time, if you or anyone at your office comes across the Outlook Express error 0x800ccc79, you can try these solutions and fix the error immediately without waiting for the network personnel to come and resolve it.

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How to Resolve Dsound.dll Error Code

Dsound.dll Error Code - What is it?

Dsound.dll is a type of Dynamic Link Library. This is one of the many files that are associated with DirectX software. And DirectX software is used by most Windows-based games. Dsound.dll contains small programs that help run and load Windows-based games on your system. The Dsound.dll error pops when Windows-based games are unable to load and run on the computer. The error code appears on the screen in one of the following formats:
  • "The file dsound.dll is missing"
  • "File dsound.dll not found"
  • "Dsound.dll not found. Reinstalling might help fix this."
  • "Dsound.DLL Not Found"

Solution

Restoro box imageError Causes

Dsound.dll error is generated due to multiple reasons. These include:
  • Corrupt, damaged, or missing Dsound.dll file
  • Malware infection
  • Outdated drivers
To play the games on your computer, it is important to fix the Dsound.dll error immediately.

Further Information and Manual Repair

To resolve Dsound.dll error at home on your own without hiring a professional and spending hundreds of dollars in repair, here are some methods you can try:

Method 1 - Restart Your PC to Resolve

Sometimes the error may be a fluke and can be resolved by simply restarting your PC. So, before you try other methods, it is recommended that you restart your system first. If it resolves the issue, then that’s great. If it doesn’t, then try other methods given below!

Method 2 - Reinstall the Deleted Dsound.dll File

Since DLL files are shared files, there is a possibility that while uninstalling a game on your PC, you might have accidentally deleted this file too. If so, check your recycle bin and search for the deleted file. If you locate it, simply restore it. But if you can’t, then download the Dsound.dll file from a reliable DLL website. Make sure that the site is authentic because the last thing you want is to download malware instead of a DLL file.

Method 3 - Update Driver for Your Video Card

If Dsound.dll error occurs because of outdated drivers, then update them to resolve. You can do this by using a driver update wizard from within Device Manager. The wizard will guide you through the process, making updates simple.

Method 4 - Remove Malware

Download a powerful antivirus to scan and remove malware from your system. A malware infection can trigger a Dsound.dll error too.

Method 5 - Uninstall the Game and then reinstall it again

Try uninstalling the game during which you experienced this error. Sometimes the error may pop because of improper game installation. Uninstall it and then reinstall it. Once you’ve reinstalled it, try accessing it again. If it is accessible, the error is resolved.

Method 6 - Repair the Registry

DLL errors are also related to the registry. These files can get damaged if the registry gets loaded with junk files and cookies. In such as situation clean and repair the registry. You can do this manually but it can be time-consuming and tricky if you are not technically sound. Therefore download Restoro. It is a powerful and user-friendly PC Fixer embedded with a registry cleaner. The registry cleaner scans and removes all junk files clean the registry and repairs damaged DLL files immediately. Click here to download Restoro and resolve error Dsound.dll today!
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Samsung had Data Breach

After Plex, DoorDash, and LastPass, Samsung has also confirmed that they also have experienced a data breach and that some customer data has been stolen.

samsung HQ

On Friday, September 2nd Samsung announced that an unauthorized third party gained access to some of the company's U.S. systems in late July and that Samsung learned in August that some personal information was affected. It was also stated that affected information is: names, contact information, demographics, dates of birth, and product registration information. Also so far it was said that no Social Security numbers nor credit card number information have been compromised.

For now, Samsung is sending an email directly to anyone that has been affected by this data breach, however, they did not state what service or product has experienced this breach, we just know that it has happened at Samsung Electronics America which sells everything, from smartphones to debit cards. Also keep an eye on your inbox if you are a Samsung user since it took them a whole month in order to go public with this information and there is no justification for this, if it was reported on time people could change their information and take other steps.

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Android malware spies while posing as a Update
New malware with extensive spyware capabilities steals data from infected Android devices and is designed to automatically trigger whenever new info is read to be exfiltrated. The spyware can only be installed as a 'System Update' app available via third-party Android app stores as it was never available on Google's Play Store. This drastically limits the number of devices it can infect, given that most experienced users will most likely avoid installing it in the first place. The malware also lacks a method to infect other Android devices on its own, adding to its limited spreading capabilities. However, when it comes to stealing your data, this remote access trojan (RAT) can collect and exfiltrate an extensive array of information to its command-and-control server. Zimperium researchers who spotted it observed it while "stealing data, messages, images and taking control of Android phones."

What happens when malicious software is installed

"Once in control, hackers can record audio and phone calls, take photos, review browser history, access WhatsApp messages, and more," they added. Zimperium said its extensive range of data theft capabilities includes:
  • Stealing instant messenger messages;
  • Stealing instant messenger database files (if the root is available);
  • Inspecting the default browser's bookmarks and searches;
  • Inspecting the bookmark and search history from Google Chrome, Mozilla Firefox, and Samsung Internet Browser;
  • Searching for files with specific extensions (including .pdf, .doc, .docx, and .xls, .xlsx);
  • Inspecting the clipboard data;
  • Inspecting the content of the notifications;
  • Recording audio;
  • Recording phone calls;
  • Periodically take pictures (either through the front or back cameras);
  • Listing of the installed applications;
  • Stealing images and videos;
  • Monitoring the GPS location;
  • Stealing SMS messages;
  • Stealing phone contacts;
  • Stealing call logs;
  • Exfiltrating device information (e.g., installed applications, device name, storage stats).

How does it work?

Once installed on an Android device, the malware will send several pieces of info to its Firebase command-and-control (C2) server, including storage stats, the internet connection type, and the presence of various apps such as WhatsApp. The spyware harvests data directly if it has root access or will use Accessibility Services after tricking the victims into enabling the feature on the compromised device. It will also scan the external storage for any stored or cached data, harvest it, and deliver it to the C2 servers when the user connects to a Wi-Fi network. Unlike other malware designed to steal data, this one will get triggered using Android's contentObserver and Broadcast receivers only when some conditions are met, like the addition of a new contact, new text messages, or new apps being installed. "Commands received through the Firebase messaging service initiate actions such as recording of audio from the microphone and exfiltration of data such as SMS messages," Zimperium said. "The Firebase communication is only used to issue the commands, and a dedicated C&C server is used to collect the stolen data by using a POST request."

Camouflage

The malware will also display fake "Searching for the update.." system update notifications when it receives new commands from its masters to camouflage its malicious activity. The spyware also conceals its presence on infected Android devices by hiding the icon from the drawer/menu. To further evade detection, it will only steal thumbnails of videos and images it finds, thus reducing the victims' bandwidth consumption to avoid drawing their attention to the background data exfiltration activity. Unlike other malware that harvests data in bulk, this one will also make sure that it exfiltrates only the most recent data, collecting location data created and photos taken within the last few minutes. If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
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Guide to Correcting Error Code 46

Error Code 46 – What is it?

Error Code 46 is a device driver error that occurs when Windows fails to access the connected peripheral device to the computer as Windows is in a process of shutting down.

Users experience this error on any Windows 2000 and later operating system versions and usually see a pop-up with the following message:

“Windows cannot gain access to this hardware device because the operating system is in the process of shutting down. (Code 46)”

Solution

driverfix boxError Causes

Error Code 46 is caused when there is a temporary problem with windows system files which prompts that the system is undergoing a shut down when in fact is it not.

This prevents access to the connected devices. This error may also be caused by a registry issue in which case it has either become corrupted or damaged.

Further Information and Manual Repair

Unlike all other Windows error codes, code 46 is relatively easy to fix with the right knowledge and does not pose any serious threat to the well-being of your PC. Here is how you can do it.

Method 1 – Restart your PC

The simplest method to resolve Error Code 46 is to run a restart of your computer.

The error is most commonly a temporary registry glitch that prevents you from accessing the device connected to your computer. Upon restarting your computer, it will resume working properly as before.

There is no need to run a troubleshooting wizard, use system restore, or run anti-virus software to scan and remove malware or spyware. A simple restart is all that is needed.

Method 2 – Install DriverFIX

Although the error code can be resolved upon restarting the computer, there’s a possibility of damaged or corrupted Windows registry files. This can be fixed by using a program like DriverFIX.

DriverFIX, with its user-friendly approach to help you fix your PC issues, comes with an integrated database that detects which drivers you need to reconfigure within just a few seconds and downloads it automatically.

It further ensures that your drivers are installed in their entirety leaving no room for any corrupted or damaged registry.

Error Code 46 may not be much of an issue, however, to prevent any risk of a Windows system corruption can be disastrous for your computer.

DriverFIX helps you fix your PC registry and device driver problems with user-friendly software and an integrated database. The database which consists of detailed information on what device driver needs to be installed will automatically download the required device driver without you need to refer to your hardware instruction manual.

Registry problems resulting from incomplete program installations and viruses such as malware and spyware damaged registry files. This affects your PC in serious ways.

DriverFIX further has an automatic backup and restoration system that helps create system ‘checkpoints’ which allow you to roll back to a healthier state and resume operations. This can help you avert any Windows error codes in the future.

Click here to download DriverFIX now!

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Fix Invalid file handle Error during ...
If you encounter an error saying, “Invalid file handle” when you try to rename, copy, delete a file or other operations in your Windows 10 computer, then read on as this post will guide you in what you can do to fix it. This kind of error pops up when the operating system tries to carry out an operation on a folder or file using the following words:
CON, PRN, AUX, NUL, COM1, COM2, COM3, COM4, COM5, COM6, COM7, COM8, COM9, LPT1, LPT2, LPT3, LPT4, LPT5, LPT6, LPT7, LPT8, and LPT9
When you rename or create a folder or file using the reserved words given above, you could encounter an error that says, “The specified device name is invalid”. This occurs since these words are Windows system reserved words that you can’t use, unlike any other words. Thus, if you have a folder or file which contains any of the reserved words on another computer that runs a non-Windows operating system and you try to copy or rename it Windows, then it’s no wonder why you’re getting this error message. In such cases, you can always click on the Skip button to stop the operation. However, if there are various folders or files, you can just use the Command Prompt to carry out the task. All it takes is a simple command that will get rid of the folder as well as the files in it. How? Refer to the instructions given below. Step 1: Tap the Win + R keys to open the Run utility. Step 2: Next, type “cmd” in the field and then tap Enter to open Command Prompt. Step 3: After opening Command Prompt, execute the following command:
rd \.file-folder-path /S /Q
Note: The “rd” command will remove the directory or the folder while the “\.” command will select the current computer. The “/S” command, on the other hand, helps you in removing all the sub-directories and the files that are in the CON folder. The “/Q” command is not really mandatory since it helps you remove everything silently without any confirmation message. For example, if you have a folder named “CON” located on your Desktop, the path will be like this “C:/Users/<username>/Desktop/CON”. In this case, the command should be like this:
rd \.C:Users<username>DesktopCON /S /Q
However, if the error pops up for a whole different reason, you could use the following command instead to remove the reparse point extended functionality. Once you’ve entered the given command below, you should now be able to delete the file.
FSUTIL reparsepoint delete C:Users<username>DesktopFileName DEL C:Users<username>DesktopFileName
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Fix 0x800f0982, PSFX E MATCHING COMPONENT
If you encounter an error saying, “0x800f0982 – PSFX_E_MATCHING_COMPONENT_NOT_FOUND”, when you try to install a Windows 10 cumulative update, then you’ve come to the right place as this post will help you sort this problem out. According to the reports, computers with Asian language packs installed are the ones that are mostly affected by this error. In fact, the same error code was also found with two KB4493509, KB4495667 and KB4501835. These cumulative updates are released as part of Patch Tuesday. However, it appears that it brought on issues. Thus, to fix the error, you can try to uninstall and reinstall any language packs you’ve added recently. You can also try to uninstall older KB updates or delay Windows Update, as well as reset Windows 10.

Option 1 – Try to uninstall and reinstall the language packs you’ve recently added

If you have installed a language pack recently, you have to uninstall it, restart your computer, and then reinstall it.
  • Go to the Settings app and select Time & Language.
  • Next, click on the Language option and select the language you have to uninstall.
  • After selecting the language, it will enable two-button namely the Options and Remove buttons.
  • Click on the Remove button and then reboot your PC.
  • Once your computer has restarted, install the language pack again.

Option 2 – Try to uninstall the KB updates

Microsoft has actually offered a solution, an odd one which is to install the April 2019 cumulative update. You have to uninstall the older KB4495667 and KB4501835 update from your Windows 10 computer. And after you’ve uninstalled them, click on the Update button and then install the April 2019 cumulative update.
  • Go to Settings and select Update and Security > Windows Update.
  • From there, click on the “View update history” option and then click on the “Uninstall Updates” option.
  • This will open a new window that contains the list of installed Windows Updates.
  • Now right click on the Windows Update you wish to uninstall and click Uninstall.
  • Once you’ve uninstalled the update, click the Update button and install the April 2019 cumulative update.

Option 3 – Try to delay Windows Update

If you have not installed the Windows 10 cumulative update KB4493509 yet and the Asian language is a must for you, then you have to delay or pause the Windows Update for at least a couple of days.

Option 4 – Reset your computer

  • Tap the Win key or click on the Start button located in the Taskbar.
  • Then click on the Power button at the bottom right portion of the screen.
  • Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.
Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen
  • Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.
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Error: 0x80070035. Network path was not found
As you know, Windows allows you to share files between systems that are on the same network even though they are not connected physically. All you have to do is to make sure that the folder administrator allows access to the intended use and that your computer should be connected to the internet. Once you meet these conditions, you can share files between systems. However, recently a number of users reported that despite fulfilling these conditions, they end up getting errors instead when they try to access the shared drive. The error states:
“Error code: 0x80070035. The network path was not found.”
One of the common causes of this error is the antivirus program or the Firewall installed on your computer. It could also be that the drive is not shared in the first place or there are some issues with your network drivers. Whichever the case is, here are some potential fixes you need to check out to fix the Error code: 0x80070035.

Option 1 – Try to temporarily disable anti-virus and Windows Defender Firewall

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like Error code: 0x80070035 due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not.

Option 2 – Check if the drive is shared

Before you further troubleshoot the problem, make sure that the drive you are trying to access is shared first. To do so, follow these steps:
  • Right-click on the folder and select Properties.
  • Go to the Sharing tab and check the status of the Network File and Folder Sharing.
  • And if the status is “Not Shared”, you need to select Share.
  • Next, select the intended Network User for sharing the file and choose the permission level for the user.
  • After that, click on the Apply and OK buttons to save the changes made. You or the intended user should now be able to access the shared folder or file.

Option 3 – Try to ping the IP address of the targeted computer

Even though the shared folder or file is shared correctly, it is possible that the network channel is not connected properly which is why you have to test it by pinging the IP address of the targeted computer from the primary computer.
  • Tap the Win + R keys to launch the Run dialog box.
  • Type “cmd” in the field and tap Enter to open Command Prompt.
  • Next, type the “ipconfig/all” command and tap Enter to execute it. This will populate various details.
  • From the given details, take note of the IPv4 address.
  • Afterward, open Command Prompt on the primary computer and then type the “ping <IPv4 address of the target computer>” command and hit Enter.
  • Now check if you get 4 confirmation replies or not. If not, you can try to access the Network Adapter Troubleshooter.
To run the Network Troubleshooter, refer to these steps:
  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.
  • Restart your computer.

Option 4 – Verify if Network Discovery is enabled

All you have to do is go to Start > Settings > Network & Internet and from there, click on the “Change connection properties” option and shift the radio button for Network profile to Private. After that, check if folder sharing is now working.

Option 5 – Try to modify the Network Security settings

There are times when the Network Security settings interfere with the folder or file sharing process. And if that’s the case, you can modify it to resolve the problem. How? Refer to these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “secpol.msc” in the field and tap Enter to open the Local Security Policy manager window.
  • After that, go to Local Policies > Security Options located on the left pane.
  • Next, double click on Network security: LAN Manager authentication level in the right pane to open its Properties.
  • And then select the “Send LM & NTLM-use NTLMv2 session security if negotiated” option from the drop-down menu.
  • Now click on Apply and OK buttons to save the changes made.
  • Reboot your computer.

Option 6 – Try to enable NetBIOS over TCP/IP

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “ncpa.cpl” in the field and tap Enter to open the Network Connections window.
  • After that, right-click on your network and select Properties.
  • Next, double click on Internet Protocol Version 4 and click on the Advanced button.
  • From there, go to the WINS tab and shift the radio button to Enable NetBIOS over TCP/IP.
  • Now click OK to save the changes made and then restart your computer.

Option 7 – Update the Network Adapter drivers

You might also want to update the Network Adapter drivers by following these steps:
  • Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Then right-click on each one of the Network drivers and update them all.
  • Restart your PC and see if it helped in fixing the BSOD error.
Note: If updating the network drivers didn’t help in fixing Error code: 0x80070035, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly. To reinstall the network adapter driver, refer to these steps:
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
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Fix Shell Infrastructure Host stopped working
The Windows 10 operating system supports the logging in of multiple users at the same time. Aside from that, it also allows administrators to create a Guest Account that has limited rights. However, there are some instances when you could encounter an error when you use the Guest Account. The error may state:
“Shell Infrastructure Host has stopped working. A problem caused the program to stop working correctly. Please close the program”.
This error indicates that the Shell Infrastructure Host or SiHost.exe process that is used for handling graphical elements, has crashed. And to fix this error, there are several options you can check out. You can try to reinstall the Microsoft Redistributable Packages or run a System File Checker scan. In addition, you can also use a new Guest Account or troubleshoot the problem in a Clean Boot State.

Option 1 – Try to install or repair Microsoft Visual C++ Redistributable 2013

A corrupted Microsoft Visual C++ Redistributable package or the absence of it can trigger the “Shell Infrastructure Host has stopped working” error – so if you do not have this package yet, you have to install it but if you already have it, follow the steps below to repair it.
  • Open Control Panel and proceed to Program and Features.
  • Under Programs and Features, look for Microsoft Visual C++ Redistributable package among the list.
  • Then right-click on it and click the Change button.
  • Next, you should see the Repair option – click on it to repair the installation of the Microsoft Visual C++ Redistributable package.
  • The process may take a couple of minutes before it finishes so once it does, you have to restart your PC.
After doing all these steps and you still encounter the problem, you might have to uninstall this package and download it directly from Microsoft’s website. However, if you are using Windows 10, you might not be able to do so since it only supports Windows versions up to Windows 8.1 so just proceed to the next option below.

Option 2 – Try to run a System File Checker scan

  • In the Windows Start Search, type “command prompt” and right-click on Command Prompt from the search results, and then select the “Run as administrator” option.
  • After opening Command Prompt with admin privileges, type the “sfc /scannow” and tap Enter to execute it.
  • Once the scan is finished, restart your computer and see if the Windows Script Host error.

Option 3 – Try using a new Guest Account

You might want to use a new Guest Account as it could help get rid of the error. All you have to do is have your admin delete the old Guest Account and create a new one and see if it helps in fixing the error.

Option 4 – Try troubleshooting the problem in a Clean Boot State

Setting your computer in a Clean Boot State can help you diagnose and later troubleshoot the problems in your computer. During this state, the system will start with a minimal number of drivers and startup programs that help in isolating the problem with the interfering software. To put your computer in a Clean Boot State, follow the given steps below.
  • Log onto your computer as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
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