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How to map a network drive in Windows 11

windows 11 network driveMapping network drive has many benefits in terms of speed and ease of access of files via network. It lets you access the hard drive over the whole network like it was the hard drive inside your PC case. In order to easily and quickly map a folder as a network drive follow the guide below.

  1. Open File Explorer
  2. Click on the three dots icon in the Toolbar
  3. Select Map Network Drive
  4. Click the Drive drop-down menu
  5. Select a driver letter that you wish to assign as a network drive
  6. In the folder field enter network device and share name (click on browse to see all devices on local network)
  7. Check the box beside Reconnect at sign-in if you wish to automatically connect to a network drive on Windows startup
  8. Check Connect Using Different Credentials if you wish to connect to a network drive using different credentials that one used to login into Windows.
  9. Click Finish

After finishing setting Windows 11 will try to connect to the network drive and if successful drive icon will appear inside File Explorer and the drive will open up to see its content.

If for any reason it cannot connect try checking user credentials, cables, network adapters, etc.

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Fixing Error 633: The modem already in use
If you are trying to connect to the internet using a Wi-Fi, Ethernet, or a Wi-Fi connection and you suddenly encounter Error 633, then read on as this post will guide you on how you can fix this problem in your Windows 10 computer. According to users who encountered the same problem, when they try to connect to the internet, an error pops up that states, “The modem or other connecting device is either already in use or not appropriately configured”. This error is the VPN Error 633 which indicates that the modem is malfunctioning due to some broken configuration. It is possible that this broken configuration is caused by the WAN Miniport device which is associated with your preferred VPN protocol. It could also be due to the TCP port that’s required for the VPN connection to work might be used by another application. There are instances when Error 622 could occur when there are multiple internet connections set up on one device or when the communication port is exploited by another program. It could also occur when the affected modem is not bound to one specific device. Thus, any model and computer can be affected by this problem. The first and basic thing you can do to fix the VPN Error 633 is to turn off or unplug the modem your computer is using and then plug it back in to see if the problem is fixed. If not, then there are several other potential fixes you need to check out to resolve the problem. You can try the suggestions provided below and see if any of them help.

Option 1 – Run the Network Adapter Troubleshooter

  • Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
  • Next, scroll down and select the “Network Adapter” option from the right pane.
  • Then click on the Run Troubleshooter” button.
  • After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Option 2 – Try to explicitly reserve the TCP port

The next thing you can do to fix the error is to reserve the TCP port explicitly and to do that, follow the steps below.
  • Tap the Win + R keys to pull up the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesTcpipParameters
  • After that, follow the path New > Multi-String Value on the edit menu and rename the multi-string value as “ReservedPorts” and then double click on it.
  • Now in the value data of ReservedPorts, input “1723-1723” and click OK to save the changes made.
  • Close the Registry Editor and restart your PC. Once your computer has restarted, check if the VPN Error 633 is fixed or not.

Option 3 – Try to use the netstat command

  • In the Windows Start Search, type “cmd” and from the search results that appear, right-click on Command Prompt and then select the “Run as administrator” option.
  • After opening Command Prompt as admin, type this command and hit Enter: netstat –aon
  • After that, the output will be displayed and from there, look for the process ID or PID of any program that uses the TCP port 1723 on your computer.
  • Next, type this next command and hit Enter: taskkill /PID PID /F
  • Once the command has been executed, the concerned program will be forced to close and the TCP port 1723 will be freed up. Keep in mind that the taskkill command ends the process corresponds to the process ID number and the given command above, “/F” option is used to end the program’s process forcefully.
  • Now restart your computer and after that, the concerned program should start using a TCP port other than 1723 which leaves the TCP port 1723 free for your internet device to use.

Option 4 – Remove any irrelevant internet device programs

You could also try removing any irrelevant device programs since it is possible that any of these programs could be the one that’s causing the modem to malfunction. These irrelevant programs could be an internet booster or third-party tools that comes with the modem and so on. These programs are not necessarily needed for your modem to function. Thus, if you want to fix the VPN Error 633, you can try uninstalling them and see if it fixed the error.

Option 5 – Update the Network Adapter drivers

You might also want to update the Network Adapter drivers by following these steps:
  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand them.
  • Then right-click on each one of the Network drivers and update them all.
  • Restart your PC and see if it helped in fixing the BSOD error.
Note: If updating the network drivers didn’t help in fixing the VPN Error 633, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly. To reinstall the network adapter driver, refer to these steps:
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
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Jailbreak Amazon Fire TV stick

Sometimes we need and want some apps that are not part of the official Amazon Appstore but having their Fire TV stick prevents us from installing anything that's not in their store, or does it?

amazon tv stick

You can quickly "jailbreak" given stick and unlock additional installations via different providers. Although the term jailbreaking is associated with illegal and hacker activities rest assured that in this case there is nothing illegal about this procedure and that you are entirely safe.

Jailbreaking process

In order to do this procedure firstly you will have to allow the installation of apps obtained from outside the Amazon Appstore. To do this open the settings menu on your Fire TV Stick and inside settings choose My Fire TV. On the My Fire TV page select Developer Options and inside select Apps From Unknown Sources. The prompt screen will open, choose Turn On to activate the option.

APK installation is enabled now and the next step is to download an app like Downloader that will allow you to get your favorite apps. Downloader is free to download manager fully available on the Amazon Appstore and with it, you can download any kind of file to your device including APKs.

Once installed open the Downloader app and type in the URL or search term in order to find your application of choice but please do get all of your APK from trusted sources in order to avoid exploits and getting malware.

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Microsoft removed password as a requirement
ms password goneAs of the time of writing this article you no longer need or are required to have a password if you plan to log in to your Microsoft account. Microsoft explored various options for account security and came to the conclusion that passwords are obsolete. Microsoft is letting you access your account through the Microsoft Authenticator app, Windows Hello, a security key, SMS verification, or email verification code. All of these methods are way better in terms of security than passwords.

How to turn these features on?

To get rid of your Microsoft password, the process is simple. You simply need to go to your Microsoft account, click “advanced security options,” then “enable passwordless accounts” under the Additional security section.
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How to Repair Windows 10 Upgrade Error 0x800F0923

Code 0x800F0923 – What is it?

The Error Code 0x800F0923 is one that appears only when attempting to update from older versions of Microsoft Windows to Microsoft Windows 10. This error does not occur with every install and is believed to be the result of a driver incompatibility issue. It is unclear which specific drivers are having the compatibility issues, though it is widely believed that DuplexSecure's SPTD drivers are the ones at fault. When operating correctly, without errors, the update process should not take longer than 30 minutes. Common symptoms include:
  • Error message window/pop-up during the install process, giving the Error Code 0x800F0923
  • Inability to install and update from older versions of Microsoft Windows to version 10

Solution

Restoro box imageError Causes

There are various relevant factors associated with the error code 0x800F0923 incompatibility issue in Windows 10 installation/upgrade. These factors include but are not limited to:
  • The Operating System (OS) upgrading does not support older hardware.
  • Your computer’s specs did not meet the minimum requirements.
  • Not enough hard disk space.
  • The new software might lack software drivers for older hardware

Further Information and Manual Repair

Microsoft has recently released its Windows 10 operating system. While there are still a few kinks to be worked out, overall the reviews have been positive. As with any new Microsoft update, compatibility issues can arise. If you are unsure whether your current PC will be able to handle the new Windows 10, here is an easy way to check your system.

Method 1: Check if your computer is compatible

  • Locate the “Get Windows 10” application icon in your notification tray (bottom right corner of your screen, white Windows logo).
  • Right-click on this icon, then select the “check your upgrade status” option.
  • Be prepared for the menu to take a few minutes to open.
  • Click on the menu on the upper left-hand corner of this new dialog box. (It looks like three blue horizontal lines)
  • Select “check your PC”
  • After the system checks for compatibility, it will let you know whether or not your PC has the appropriate drivers, etc. (Keep in mind that this is not a foolproof method for checking compatibility status).

Method 2: Download or upgrade your drivers/software

If you have already attempted to update to Windows 10, and have received the Error Code 0x800F0923, this is the simplest way to solve the issue yourself.

1. Open the “Get Windows 10” application. 2. Open the menu in the upper left corner, looks like three blue lines. 3. Select “Check your PC”. 4. The system will tell you which drivers are incompatible. 5. Go to the Microsoft Support website to install and/or update the drivers that proved to be an issue. 6. Once the driver issue is corrected, retry the Windows 10 update.

Method 3: Create space on your computer

If your computer does not have sufficient space to accept the upgrade, you might want to clear up some space on your computer. Here’s how to do it. If you have not attempted to install Microsoft Windows 10 yet, it is a good idea to check your system's compatibility prior to installing. While it is not absolutely necessary, it will save time and frustration. Microsoft Support suggests contacting them directly if you are unable to solve your driver compatibility issues, or if the above do-it-yourself method is unsuccessful. To resolve this compatibility issue and get your upgrade going use a powerful and user-friendly tool to clean up the problem. Click here to download Restoro. Users should also be aware that those who choose to upgrade to Windows 10 have 30 days in which they may decide that they would rather use their old system. However, reverting back to the older system may not be a smooth process, and some data could be lost.
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How to Repair Bad_Pool_Header Error

Bad_Pool_Header Error - What is it?

Bad_Pool_Header is one of the types of BSOD (Blue Screen of Death) error codes. This error triggers a problem with Windows memory allocation. When this error message occurs, the screen turns blue and locks the user out of the application running on the system. The computer shuts down or restarts.

Solution

Restoro box imageError Causes

There is no one particular cause for the occurrence of the Bad_Pool_Header error code. It may appear on your system due to multiple reasons such as:
  • Device driver issues
  • Cluttered disk
  • Disk writing issues
  • Faulty memory hardware
Driver issues and disk writing issues occur when your try to update new driver versions. During this process, users often forget to remove the files of the uninstalled version from the registry. And due to the presence of the uninstalled driver files in the registry updating and disk writing becomes an uphill task which leads to the Bad_Pool_Header display on the computer screen. The main database of your system is the registry so you need to keep it clean to avoid disk cluttering. The hard disk clutters because the registry saves all the activities that you perform in your system. It saves junk files, internet history, invalid entries, and other unnecessary files. This occupies a lot of your disk space thus resulting in disk cluttering and faulty memory hardware issues triggering the Bad_Pool_Header. Ignoring the Bad_Pool_Header error is not wise. It is advisable to repair the Bad_Pool_Header right away as it can lead to serious threats like system failure and data loss.

Further Information and Manual Repair

The easiest, time and money-saving way to resolve the Bad_Pool_Header error on your system is to install Restoro. This is a high and multi-functional repair tool that features a powerful inbuilt registry cleaner, anti-virus, and a system optimizer. This tool is the one-stop solution for all your PC-related errors including the Bad_Pool_Header blue screen of death error. Whether it’s a driver issue, faulty memory, or cluttered disk, all the causes triggering the Bad_Pool_Header error code fall under the registry which is why it is recommended to install Restoro. Its innovative and powerful registry cleaner scans detect and repair all the errors related to the registry in one go including the Bad_Pool_Header errors. With this helper, you can easily remove all the unnecessary files cluttering your hard disk and damaging your registry. It wipes out the clutter in seconds and frees up disk space.

Why Should You Clean The Registry?

Sometimes the registry also gets cluttered by malicious software like viruses, spyware, and malware. These may also take up your disk space and prevent you to perform disk writing successfully and also corrupt the registry. The privacy error finding utility embedded in Restoro helps you scan for such malicious software on your system and removes them immediately. It lends the software anti-virus properties. When it comes to using repair tools, many users who are not technically sound often worried. They think it may be difficult to operate. If you think the same way, let us tell you that Restoro is very easy to use. It is integrated with a high-functional yet user-friendly interface complemented by simple navigation.

Restoro Special Features

This makes it simple for all levels of users to operate it regardless of whether they are technically adept or not. Restoro is compatible with all Windows versions. You can download it with ease and run it for scans on any Windows version you have installed on your system. To get started, all you have to do is:
  • Click here to install Restoro.
  • Once the installation is complete now run it to scan for errors like the Bad_Pool_Header
  • After that simply click on the ‘repair’ button to resolve
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How to Fix Windows Error 0x8024402f

Error Code 0x8024402f What is it?

Error code 0x8024402f is a Windows Update error indicating some sort of connectivity issue. Windows may show you the Error 0x8024402f in Windows 10 whenever you try to download and install new updates. This error is caused by small interruptions in communications between the computer to be updated and the update to be downloaded. These issues usually resolve themselves. Windows Firewall settings may also be blamed for this problem. Common symptoms
  • Error code 0x8024402f prevents you from installing the latest version of Windows 10
  • This Error prevents you from downloading new and latest updates from Microsoft

Solution

Restoro box imageError Causes

  • This error is caused by a problem with the Microsoft .NET Framework 4 Client Profile.
  • This error can occur even if no changes are made to network settings.
  • Your Firewall settings may cause this problem.
  • A high number of update requests on the Windows Update server may cause this problem.

More Information and Manual Repair

Method 1:

  1. Exit Windows Update. Wait for 10 to 15 minutes, and then restart Windows Update to check for updates. OR
  2. Turn on Windows Automatic Update so that updates are installed automatically every 24 hours.

Method 2:

Uninstall the Microsoft .NET Framework 4 Client Profile:
  1. Click Start>Control Panel>Programs and Features
  2. Locate the Microsoft .NET Framework 4 Client Profile
  3. Right-click and then select Uninstall/Change
  4. Confirm that you want this component to be uninstalled. This may take a few minutes.
  5. Reboot your computer
  6. When the system has restarted, re-run Windows Update as you normally would.

Method 3:

Check your internet connection: As mentioned earlier the error code 0x8024402f is related to connection problems with Windows Update. It means that your computer isn’t able to connect with the Microsoft Update server; therefore you’re unable to receive any new updates. So, you either have a problem with the internet connection or the Microsoft Update server is corrupted. If the problem is caused by the Microsoft Update server, you just need to wait a while because Microsoft staff will most probably solve the problem quickly.

Method 4:

But, if the issue isn’t related to your internet connection, you should perform the following method:
  1. Got to Search and enter Identify and Repair
  2. Open Identify and repair network problems
  3. Click on the Search Result.
  4. It should automatically Start the identifying process
  5. If your network has any issue then it will show you and ask you to fix it.
Now, establish your internet connection. The problem 0x8024402 should be solved by now and you’ll be able to update your Windows 10 Technical Preview to the latest 10049 builds.

Method 5:

Turn on Windows Firewall: If you have some anti-malware or antivirus on your Windows 10 PC, then it might turn off Windows Firewall on its own or create its own Firewall as default. If this is the case, you will need to turn on Windows Firewall.
  • Search for "Firewall" OR
  • Click on Windows Firewall from Control Panel.
  • On the left pane, Click on Turn Windows Firewall ON or OFF.
  • Click on Turn on Windows Firewall then Click Ok.
  • That is it. Now, try again and see if you are still getting Windows Update Error 0x8024402f in your Windows 10.

Method 6:

This is an advanced method:
  • If the above steps fail, then you might surely want to try this advanced method, which is Enabling ActiveX in your Router Firewall settings.
  • If you had turned off ActiveX in your Router Firewall settings then this must be the culprit and so Error 0x8024402f is shown whenever you try to get Windows Update.
  • All you need to do is Enable ActiveX by going to your Router Firewall settings and that should do it. The Error should be gone for good now and you will be easily able to install the Updates in your Windows 10.
If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.
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Virtual desktop with different wallpapers
Virtual desktopThe feature that was originally planned for now scrapped Windows 10X is included in Windows 11. You will be able to customize your Virtual desktop with different wallpapers for each screen. In order to fully customize your virtual desktops with different wallpapers follow this easy step-by-step guide.
  1. Click on the Task View button in the taskbar
  2. When the Task View opens, select the desktop on which you want to set wallpaper
  3. The view will switch to the selected desktop. Right-click anywhere on the desktop and select personalize
  4. In personalization settings, click on the background
  5. Select wallpaper which you would like to have on the desktop by clicking on browse and navigating to the desired one
  6. Close the settings
  7. Repeat for each virtual desktop you would like to customize
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Fix Error Code 0x80090016 for PIN and MS Store
If you encounter Error Code 0x80090016 while trying to create a PIN or when you are using Microsoft Store, then you’ve come to the right place as this post will guide you in how you can fix this problem. Recently some users reported that they were unable to sign in or set up the Windows 10 Login PIN. Note that the potential fixes for this issue are totally different in both scenarios. Here’s the error message you get when you encounter the PIN related error:
“Something went wrong, We weren’t able to set up your PIN. Sometimes it helps to try again or you can skip for now and do this later.”
On the other hand, here’s the error message you get for the Microsoft Store-related error:
“Try that again, Something happened on our end and we couldn’t sign you in.”
Here are some potential fixes you can try to fix the Error Code 0x80090016 in the Microsoft Store:

Option 1 – Try to sync the Date and Time

The first thing you can try is to sync the Date and Time of your computer as the wrong Date and Time settings are one of the most common causes of connection problems like the Error Code 0x80090016. This is because of the incompatibility between the SSL Certificate validation date and the System Clock. Thus, you have to sync your System Clock. Refer to the steps below to do so.
  • Start by tapping the Win + I keys to open the Windows Settings.
  • Next, go to Time & Language > Date & time.
  • From there, turn the toggle on for the “Set time automatically and Set time zone automatically” option on the right-side panel.
  • After that, click on Region & language located on the left side panel and make sure that the Country or region on the right-side panel is set to the country you live in.
  • Now close the Settings app and restart your computer and see if it fixes the problem or not.

Option 2 – Try to re-register the Microsoft Store app via PowerShell

  • Tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
  • If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
  • Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml
  • Wait for the process to be completed and then restart your computer.

Option 3 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again and then see if Error Code 0x80090016 is resolved or not.

Option 4 – Try to run the Windows Store Troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the Error Code 0x80090016. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.
  • Tap Win + I keys again to open the Windows Settings panel.
  • Go to Update & Security and then go to Troubleshoot.
  • On your right-hand side, scroll down to find the Windows Store Apps and then click on Run the troubleshooter option and see if it fixes the problem.
On the other hand, you can use the options below if you encounter Error Code 0x80090016 while setting up your PIN.

Option 5 – Try to manage the NGC Folder

  • You need to boot your computer into Safe Mode first.
  • Next, delete all the contents of the NGC folder and you can do that by taking ownership of the folder first. To do so, refer to these sub-steps:
    • First, locate the concerned folder and right-click on it then select Properties.
    • Next, click on the Edit button in the Properties window and click OK to confirm if you got a User Account Control elevation request.
    • After that, select user/group from the permission windows or click on the Add button to add another user or group. It would be best if you add “Everyone” to give permission.
    • Then check “Full Control” under the “Allow” column to assign full access rights control permissions.
    • Now edit the permission to Full Control for “Everyone”.
    • Click OK to save the changes made and then exit.
  • After you take ownership of the folder, you can now delete all of its contents.
  • Once you’re done, restart your computer and see if the problem is fixed.

Option 6 – Try to use the Group Policy Editor

  • Tap the Win + R keys to open the Run dialog box
  • Then type “gpedit.msc” in the field and hit Enter or click OK to open the Group Policy Editor.
  • Next, navigate to this setting: Computer Configuration > Administrative Templates > System > Logon
  • After that, double click on “Turn on convenience PIN Sign-in” and set its radio button to Enable. This policy setting has the following description:
“This policy setting allows you to control whether a domain user can sign in using a convenience PIN. If you enable this policy setting, a domain user can set up and sign in with a convenience PIN. If you disable or don’t configure this policy setting, a domain user can’t set up and use a convenience PIN. Note: The user’s domain password will be cached in the system vault when using this feature. To configure Windows Hello for Business, use the Administrative Template policies under Windows Hello for Business.”
  • After you set the radio button to Enable, it will turn on the Logins using the PIN. Note that setting the radio button to Disabled or Not Configured will turn off the Logins using the PIN.
  • Now exit the Group Policy Editor and restart your PC so that the changes can take effect.
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Steam beta introduces no rollback game updates
The latest steam beta update has introduced code that will prevent downloading and installing previous game versions via the steam client. steamFor many people that are playing online games, this is not such a big deal since they always must have the latest version in order to play their games but for other ones, this has arrived as a bit of a problem. Many people preferred older game versions since often updates can change certain mechanics inside the game making it different as an experience or introduce some elements that not everyone likes. So far, people could use the steamDB site to find depo of the game versions you would like to play and download it but if this beta code goes live that will not be an option anymore. Now, playing old games without updates could also be used for nostalgic reasons and these people have also been cut off with this update. It is important to point that update is still in beta client only but users have already started to voice their opinions asking Valve not to place it live. In the end, it will all depend on Valve’s decision will they listen to their customers or decide to push updates on live service.
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Shift Key is not working in Windows
A lot of users rely on keyboard shortcuts to carry out tasks on their PCs. One of the most common keyboard shortcuts used is the Ctrl + Shift + Esc which opens the Task Manager. As you can see, the Shift key is not just used to capitalize a text as it can also be used for other functions and plays an essential role in operating a computer. However, if you suddenly find it not working, read on as this post will help you fix the problem. If your Shift key is not working, there are several potential fixes you can check out to fix it. These are the different ways to get rid of the Shift key not working issue on Windows 10:
  1. Physically clean the key and keyboard
  2. Disable Sticky Keys.
  3. Update, Reinstall, or Rollback Keyboard driver.
  4. Test the keyboard on another system.
  5. Check your connections
  6. Run the Hardware troubleshooter
  7. Troubleshoot in Clean Boot State.

Option 1 – Clean the keyboard keys physically

Your keyboard might not be working properly due to some dirt or other corrosion. Thus, you need to clean your keyboard, especially the Shift key. First, you need to shut down your computer and then unplug the keyboard if you are using a desktop computer and then prepare it for cleaning. After that, use a small cotton ear cleaning tool to get between the creases and clean them. You can dip it slightly in alcohol to make it more efficient in cleaning dust and dirt. And if you can, you have the option to pull apart the keyboard completely and then wipe away all the corrosion from the inside. Once you’re done, put the keyboard back together and then plug it back into your PC. Now turn your PC on and check if the Shift key is now working.

Option 2 – Try to disable the Sticky keys

Another thing you can try is to disable the Stick keys. How? Refer to these steps:
  • Tap the Win + I keys to open the Settings app.
  • After that, navigate to the Ease of Access section, and here, select Keyboard.
  • Next, make sure that the option for Press one key at a time under the Sticky Keys is toggled off.

Option 3 – Reinstall, update or rollback your keyboard driver

Once you’ve determined that the problem is in the software part of the keyboard, it is now time to try to reinstall, update or roll back your keyboard drivers. To reinstall the driver for your keyboard, refer to these steps:
  • From the WinX Menu, open the Device Manager.
  • In the Device Manager, you should find your laptop’s keyboard under the “Keyboards” option. Right-click on it and select the “Uninstall” option.
Note: If you’re not quite certain about your laptop’s keyboard, you can uninstall all the keyboards if there’s more than one.
  • After that, restart your PC and see if the keyboard driver is installing automatically. If not, open the Device Manager again and right-click on Keyboards, and select the option “Scan for hardware changes” to install it.
Once the keyboard driver is installed again, check if your keyboard is now working properly or not.

Option 4 – Try connecting the keyboard to a different USB port or another computer

The problem might have something to do with the USB port that’s currently in use by your keyboard. It could be that it’s not working so it makes sense to unplug it and attach it to another USB port. You can also clean the USB port on both ends to ensure that they are not affected by corrosion. In addition, you can also try connecting the keyboard to a different computer and see if the Shift key works there or not.

Option 5 – Try to check your connections

You can also try checking if the connection mode you are using for your keyboard is functioning properly. For instance, if you are using a Surface 2-in-device, you can clean the connection pins and see if it resolves the problem.

Option 6 – Run the Hardware and Devices Troubleshooters

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 7 – Put your PC in a Clean Boot State

You might also want to put your computer in a Clean Boot State to fix the problem with the Shift key. It could be that there is a third-party program that’s preventing the Shift key from functioning. To isolate this possibility, you need to put your computer in a Clean Boot State.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to connect the external devices and check if the error is now gone.
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