Fix Media Player – Server Execution Failed

Error 550 - What is it?

Error 550 is an SMTP (Simple Mail Transfer Protocol) outgoing server error code. It usually occurs when you try to send emails through your Outlook account and the email message encounters a relay error. The email returns back without being delivered with a 550 error message. The error message is prompted as either of the following:

"550 Requested action not taken: mailbox unavailable" "550 5 2 1 mail from refused spam site"

In other words, the error code 550 means that your SMTP server was not able to deliver the sent email to the user.

Solution

Error Causes

There are multiple reasons for this error message including:

• The email address was typed incorrectly
• Incorrect SMTP Server settings
• ISP placing restrictions for outgoing mails on the email server
• System infected by virus or malware

Further Information and Manual Repair Regardless of what the reason may be for the error 550 code occurrence, it is advisable to repair and fix the issue quickly to avoid inconvenience. You may not be able to send emails from your Outlook account if the error continues. This can cause great hassle in corresponding with others timely and may create a big communication gap. Here are some quick and efficient ways to resolve this issue on your system:

Solution 1:

There is no need to panic when you encounter error 550. Sometimes the error message may occur because you inserted the wrong/ incorrect email address of the recipient. In such a case, cross-check the recipient’s email address to verify if it is correct. If not, insert the correct address and try sending the email again.

Solution 2:

If the error still persists, try other methods to resolve it. Sometimes error 550 can also occur due to incorrect SMTP settings. Fix it to resolve the error. This can be done by opening your Outlook settings Tools and Accounts option. Now go to view/change the email account for the email account you are having problems with. After that check, the SMTP server is set to mail.yourdomain.com. Then click more settings and then click the outgoing server tab. See if the ‘My server requires authentication for the outgoing server’ is checked. If not, then check on it. Then simply save to confirm changes. Now try emailing again. Hopefully, this will resolve the issue.

Solution 3:

Another reason for the error occurrence can be ISP blockage. When the junk email volumes increase, network administrators (the people who are responsible for managing ISP servers) place restrictions on SMTP email servers to prevent spam on their network. If this is the reason, contact your ISP administrator to resolve the issue.

Solution 4:

Malware and viral infection can also be the cause for error 550. To remove all kinds of viruses including Trojans and spyware and fix the issue right away without compromising on the speed of your PC it is advisable to download Restoro. This is a highly functional and advanced PC Fixer embedded with multiple utilities like a powerful antivirus and a system optimizer. It scans your entire PC in seconds, detects and removes all kinds of viruses. Simultaneously, the system optimizer feature ensures the speed of your PC does not slow down during the scanning and virus removal process. This feature boosts your PC speed significantly. It is user-friendly and has easy navigations making it quite simple for even those users who are not technically sound to work around it and operate it with ease. It is compatible with all Windows versions. Click here to download Restoro and resolve the error 550 messages today!

Call of Duty is a fun and good game, a great time killer with a squad of friends, however sometimes the game crashes, and fun is interrupted. In this guide, we will address and solve this unpleasant issue.

1. Scan game files

   inside launcher choose options and under them, choose scan and repair game files This process can take 5-30 minutes, as the game is 60GB large. This will look through all your game files and make sure they’re all valid and that none are corrupted, which may cause crashes. When it’s complete, you’ll get a notification that the game is now playable. Try again and see if your crashes continue.

2. Update drivers

   Keeping drivers updated is crucial for the game to run smoothly, GPU drivers are possibly important. Go to your GPU manufacturer's website and get the latest drivers.

3. Lower graphic settings

   Intensive graphic requirements can overload GPU and cause crashes, try lowering details in-game and see if this will fix the issue.

4. Disable overlays

   If you’re using a program like Discordthat has an overlay, you’ll want to disable it as it may be causing the graphic error

Recently, a number of users reported an error when they tried to open graphic-intensive apps like video games. According to users, when they tried to open an app, they get the “Display driver failed to start” error instead. Thus, if you encounter the same error, then you’ve come to the right place as this post will guide you on how exactly you can fix it. Here’s the full content of the error message:

“Display driver failed to start; using Microsoft Basic Display Driver instead. Check Windows Update for a newer display driver.”

This kind of error could be due to several factors. It is possible that it could be a result of a corrupted or outdated graphics driver. Aside from that, it could also be due to some issues with the system settings. Worry not though for there are potential fixes that can help you fix the problem. But before you troubleshoot the problem, you need to update your Windows 10 computer first and if it didn’t help fix the problem, then here are the potential fixes that should help resolve the “Display driver failed to start” error.

Option 1 – Try to restart the Graphics driver

Although Windows 10 can recover the graphics driver on its own when it crashes, there are times when it fails to do its job. To restart the graphics driver in your computer, simply tap the Win + Ctrl + Shift + B key combination. After that, the graphics driver will be back in less than a second.

Option 2 – Try running the Hardware and Devices troubleshooter

Running the built-in hardware and devices troubleshooter can also help you in fixing the “Display driver failed to start” error.

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Keyboard from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 3 – Try to update or rollback the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the “Display driver failed to start” error or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Option 4 – Try setting your system for maximum performance

If the first three options didn’t fix the error, you can try setting your computer for maximum performance since Windows 10 allows you to choose the effects you want to activate your system and you can do this by adjusting the performance ratio. Adjusting the performance ratio can be done via a certain setting in your computer – and this setting should be set to “Maximum Performance” to resolve the error.

• In the Windows Search bar, type in “performance” and from the search results that appear, select the “Adjust the appearance and performance of Windows” option.
• Next, a mini window will appear and from there, click on the radio button that says, “Adjust for best performance”.
• Once done, click on the Apply and OK buttons to save the changes made. This should resolve the problem.

Installer Error 1603 - What is it?

Installer Error 1603 message occurs during the installation of the Microsoft Windows installer Package. The error message is often displayed as the following:

'Error 1603: A fatal error occurred during installation.'

It indicates a problem occurred during the installation process and unsuccessful installation.

Solution

Error Causes

The installer error 1603 may occur if:

• The folder you are trying to install the Windows Installer package to is encrypted
• The system account does not have full control permissions
• Incorrect installation
• Registry issues

Further Information and Manual Repair

To resolve this error on your system, try the solutions listed below:

Solution 1: Install-Package in an Un-Encrypted Folder

Try installing the package to a folder that is not encrypted. However, if the error still persists, try other solutions listed below.

Solution 2: Enable Full System Control Permissions

Sometimes the error may occur when you don’t have system full control permissions. To enjoy full control permissions here’s what you need to do, go to my computer and right-click the drive that you wish to install the Windows Installer Package to. After that click properties and the security tab. If you can’t locate the security tab, this means your Simple File Sharing feature is turned on. You need to turn it off to continue. For that go to my computer, tools, and then click folder options. Now here press the view tab and check the Simple File Sharing box to turn it off. Press OK to save changes. Now you will be able to locate the security tab. Click on the Security tab and verify the name box that contains the system user account. If the system user account is empty then insert the account name. To insert, click Add, and then select user's dialog box, add a name, and close. Now go to the permissions section and check the box ‘Allow’ under full control. After that go to the ‘Advanced’ tab and do the following: If you are an XP user, select ‘Replace permission entries on all child objects with entries shown here that apply to child objects’ and then press OK to confirm. If you are not an XP user, then follow the same instructions but select the check box that says ‘Reset permissions on all child objects and enable propagation of inheritable permissions’ for the system account. Now click OK to confirm. To activate changes you will have to wait for a while. Once the changes are activated, try installing the Windows Installer package again.

Solution 3: Clean and Repair Registry

The Installer error 1630 can occur due to registry problems as well. To resolve registry-related issues download Restoro. This is a cutting-edge and advanced registry cleaner that scans your entire PC for registry-related errors in seconds and resolves them spontaneously. It removes all the unnecessary junk files, bad keys, invalid registry entries, cookies, and internet history cluttering and corrupting the registry. It repairs the damaged system files and repairs the registry right away thereby resolving Installer Error 1630 on your PC. It is safe and efficient. It is embedded with an intuitive algorithm and a sophisticated user-friendly interface. It is easy to use and operate. You can download it on any Windows version. Besides functioning as a registry cleaner, it also functions as an antivirus and a system optimizer. Click here to download Restoro on your PC to resolve all registry issues generating the installer error 1603 on your system.

SmartScreen is a cloud-based anti-phishing and anti-malware component that’s come packed in all Windows 8 (8.1) and Windows 10 versions. This security component is also used in several browsers and programs like Internet Explorer, Microsoft Edge and Outlook.com. Although this program is quite useful, there’ve been reports that SmartScreen is apparently blocking Microsoft’s own apps from opening. According to some users, they only get the “Windows SmartScreen can’t be reached right now” error message every time they try to open apps from the built-in Windows suite like Photos, Mail, Alarms, Maps, etc. Whenever Windows SmartScreen is either down or unreachable on an end-user PC, your computer won’t be able to download anything in both official and unofficial channels. This error might be due to a corrupted Windows account, or it could be that SmartScreen is disabled from the Windows Defender Security Center or it might be down due to an MS issue. In addition, the error might also be caused by a proxy entry.

Option 1 – Make sure that SmartScreen is enabled

Before anything else, the first thing you must do is to check if SmartScreen is even enabled as it might be the reason why you’re getting the error. You can verify this by simply going to the Windows Defender Security Center. To do so, follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “ms-settings:windowsdefender” in the field and hit Enter to open the Windows Defender Security Center.
• After that, click on the Open Windows Defender Security Center button located under Windows Security.
• Then click on App & browser control.
• From there, make sure that the Check apps and files toggle is set to Warn and then check the same thing for Microsoft Edge and SmartScreen for Microsoft Store apps.
• If it turns out that SmartScreen is indeed disabled, you have to restart your computer after making some changes and then check if the issue is fixed upon the next startup.

Option 2 – Check if SmartScreen is down for maintenance

Another possible reason why SmartScreen is not working is that it might be scheduled for maintenance. When SmartScreen is scheduled for maintenance, it will become unreachable for a lot of users at the same time and so before you go over unnecessary troubleshooting steps, you need to verify if SmartScreen is down for maintenance or not.

Option 3 – Try to disable the proxy server

If applicable, you can try to disable the proxy server to fix SmartScreen. There are some users who reported that they’ve fixed the problem after they’ve disabled the use of a proxy server using the built-in way. In some instances, certain proxy servers can interfere with the SmartScreen component and cause it to become unusable. However, if you are not using a proxy server, just skip this option and proceed to the next one, otherwise, follow the steps below to disable the proxy server.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “ms-settings:network-proxy” in the field and hit Enter to open the Proxy tab under Settings.
• After that, scroll down to the Manual proxy setup and make sure that the toggle button of the “Use a proxy server” option is turned off.
• Now restart your PC and check if the problem is fixed upon the next startup.

Option 4 – Try to create a new Windows user account

There are some users who were able to fix the problem by simply creating a new Windows user account. Although this solution will make you lose a couple of settings enforced through your user account, it’s actually effective in circumventing the “Windows SmartScreen can’t be reached right now” error. To create a new Windows user account, here’s what you have to do:

• Tap the Win + R keys to open the Run dialog box.
• And then type “ms-settings:otherusers” in the field and hit Enter to open the Family & other people tab under the Accounts menu.
• After that, click on the “Add someone else to this PC” option and then click on “I don’t have this person’s sign-in information.
• Next, insert the user credentials like emails, password, birth date, etc., and then click Next. Take note that if you want to create a new local user account, just click on Add a user without a Microsoft account.
• After you’re done creating the new Windows user account, click the start icon and then click the account icon and choose to Sign out.
• After you’re logged in, check if SmartScreen now works properly or not.

Creating a System Restore point is definitely a must especially when you are about to make some changes to your computer. This will help make sure that the system settings and files can go back to an earlier point, should something go wrong, without affecting any personal files. However, there are cases when creating a System Restore Point does not go smoothly and you encounter an error that says, “The shadow copy provider had an unexpected error while trying to process the specified operation ( ox8004230F )”. Aside from creating System Restore Point, you can also encounter this error when you create a system image or backup. According to reports, this error pops up when the required services are not running or not properly responding. And to fix it, there are several recommendations that will be provided in this post to fix the Error 0x8004230F when creating System Restore point in Windows 10. You can try to check the Volume Shadow Copy Services status or run the VSSADMIN tool. You could also check the status of the Microsoft Software Shadow Copy Provider Service or create System Restore Point in a Clean Boot State. For more details, refer to the provided options below.

Option 1 – Try checking the status of the Volume Shadow Copy Service

• Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
• From the list of services, look for the Volume Shadow Copy service and double-click on it.
• After that, this will open the Properties where you have to make sure that the Startup type is set to Automatic (Delayed Start) and then click on the Start button underneath it.
• Once done, click on Apply and then OK to save the changes made.
• Now try creating a System Restore Point again and see if the error is already fixed or not.

Option 2 – Try to run the VSSADMIN tool

In case you don’t know, the shadow copy provider is sensitive and some other backup, disk cloning, etc. can make it malfunction. To fix this, you can run the VSSADMIN tool by following these steps:

• Tap the Win + R keys to open the Run dialog box and type “cmd” and hit Enter to open Command Prompt.
• Next, execute this command to check if you have other third party VSS admin providers: vssadmin list providers
• After that, if it finds any, you need to disable them but if it does not find anything, then proceed.

Option 3 – Try to check the Microsoft Software Shadow Copy Provider Service status

• Tap the Win + R keys to launch the Run utility and type “services.msc” in the field and hit Enter to open the Windows Services Manager.
• From the list of services, look for the Microsoft Software Shadow Copy Provider Service and double click on it.
• After that, this will open the Properties where you have to make sure that the Startup type is set to Automatic (Delayed Start).
• Once done, click Apply and OK to save the changes and then try creating System Restore Point again.

Option 4 – Troubleshot the problem in a Clean Boot State

It is possible that some third-party program installed in your computer might be the one that’s causing the ox8004230F when you try to create a System Restore point. Thus, you can try to boot your computer in a Clean Boot State and then try to perform the task again.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And to configure Windows to use the usual startup, just simply undo the changes.)
• Once your computer has restarted try to create a System Restore Point again and if it now works, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Started as an internal network and has slowly expanded since 1960 internet has taken over the world. In the beginning, it was a means of information change but in the modern age you can run applications and virtual machines over the internet, you can stream video and audio, and you can communicate in real-time with someone on the other side of Earth.

With the internet growing so fast in such a small amount of time it is only logical and wise to take a step back and take a good look at what it offers now, what are great things about it and what are some of the worst.

Good sides of the internet

Information

There are a lot of advantages of the internet, first and foremost is information. Internet was made as an information exchange service and even today you can find a lot of various information about various topics that interest you. A site like Wikipedia is a completely free online encyclopedia and a lot of news companies have their own internet sites where you can find free information and news.

On the other hand, there are also websites like udemy, edx, Coursera, and many others that will offer you the education, some for free, some for money but you can get a glimpse and part of university quality education for just a fraction of price.

Online shopping

Sites like Amazon have used the internet and launched themselves as today's multi-billion companies. In today's world, there is not a single thing you can not buy online. Many sites today are going from the large online marketplace where you can find everything to small niche specialized ones. Also every major brand in the world today has its own online store.

Other shops will offer you music, movies, games, etc. Services like steam, xbox pass, sony pass etc, will let you buy games online, other music, movies, and many more.

Streaming services

Days, when you had to buy movies in order to watch them at home, are gone, thanks to the internet we have plenty of streaming services for movies and tv shows as well as ones for music. If you do not want to spend money on actually purchasing things then a good idea is to have a streaming plan set up when you want it.

Email and messaging

Communication is a great thing and since the dawn of mankind people have been talking and sharing with each other, the internet has made it possible to send mail electronically and instantly and modern chat communication is everywhere. We can not just talk with our friends and family that can be on the other side of the world, we can also talk in real-time with the sales representative, with technical service, or attend online classes with a group of people.

Cloud storage services

Saving your pictures in this digital media age on the hard drive can be risky but thanks to modern technologies you can save most of your precious files on cloud servers for safekeeping. From pictures to documents and even other files that you need and want to save. There are some of them that will offer you a free amount and some basic free plans as well.

Bad sides of the internet

Malware, viruses, and phishing

We could not talk about the bad side of the internet if we do not mention its greatest threat. Bad sites, infected software, phishing emails, and many more malicious threats. Problem is that these kinds of tricks and attacks have become more and more sophisticated and harder to detect and avoid.

Pornography

Pornography is bad, having it freely available to children is even worse. Sadly the only way to regulate this is on a computer-by-computer basis by turning on parent control on each one. There are many studies that go into detail about why this is bad, sadly currently there are no effective ways to isolate this content.

No privacy

When we say there is no privacy we do not mean by using social media and not setting your privacy settings altho that also fits in this point, what we are talking about is data mining of your habits and things you do. It is well known that today lot of websites are using some form of AI recommender system in order to tailor your internet experience to suit your needs better. Most of these AI systems are trained by mining your data and analyzing your habits.

If you have 2 google accounts there is a high probability chance that for the same query you will get different results, depending on your so far browsing habits. The same goes for other services as well.

Dark webshops

There are some great things in dark and deep WEB-like sites with true news and information. Even some legit libraries where you can find and download rare books. Sadly as goes with the internet dark and deep WEB also has its well, dark sides, from disturbing content to shops that sell stolen items to straight stealing your money by parading as legit shops but only to steal your money.

Dating sites

We all try to find someone that is perfectly matched with us but using the online dating site has many proven bad effects on psychology. It also devaluates interaction between people and can lower self-esteem.

Bad habits

Since the internet has become wildly available and popular on various devices like tablets and mobile phones more and more people are spending an unhealthy amount of time on it. Harvesting the benefits of the internet is great but find some time for other people as well.

So, what is Electron bot, and why it even matters if it is in the MS store. Electron bot is malware that somehow found its way inside MS Store via game clones of popular games temple run and subway surfer. This infiltration led to the infection of around 5000 systems over the globe in a very short period of time.

This malware is a backdoor that gives complete system control to the attacker. Any type of execution can be performed remotely in real-time. Usually, this kind of attack was aimed at a spread of click fraud over popular social media like Facebook, google, youtube, etc.

Primary goal

Electron Bot's primary goals in the ongoing campaign analyzed by researchers are:

• SEO poisoning – Create malware-dropping sites that rank high on Google Search results.
• Ad clicking – Connect to remote sites in the background and click on non-viewable advertisements.
• Social media account promotion – Direct traffic to specific content on social media platforms.
• Online product promotion – Increase store rating by clicking on its advertisements.

These functions are offered as services to those who want to increase their online profits illegitimately, so the gains for the malware operators are indirect.

Publishers that contain malware

For now, users may take note of the publishers who released confirmed malicious game apps using the following names:

• Lupy games
• Crazy 4 games
• Jeuxjeuxkeux games
• Akshi games
• Goo Games
• Bizzon Case

There is no doubt that the VLC media player is one of the best kinds of media players available today. However, it is not without any issues and one of the common issues encountered by users is VLC’s inability to be updated. And when you try to update VLC, you only get an error message saying, “An error occurred while checking for updates”. This inability to update VLC can be quite a headache for many users especially the ones who are facing other issues in VLC and has to update it in order to resolve them. So how will you update VLC and fix its issues when you can’t even update it in the first place? Worry not as this post will help you out. Refer to the suggestions laid out below to resolve the issue in updating VLC.

Option 1 – Check if VLC is not being blocked by the Firewall

There are instances when the Firewall like the Windows Defender Firewall blocks VLC for some unknown reason without your knowledge. Thus, you need to allow VLC to get past the Firewall in order for you to fix the issue else you won’t be able to send out a network communication. To do that, follow the steps below.

• Tap the Windows key + I to open the Settings app.
• Then click on the Update & Security option.
• After that, click on Windows Security and click the Open Windows Defender Security Center option. This will open the Windows Defender antivirus and antimalware program.
• From there, click on Firewall & network protection.
• Next, click on Allow an app through Firewall. You should see a list of programs. Scroll down until you see VLC and make sure that all the boxes are ticked including the Public and Private ones.
• Once you’re done, restart your PC and then try updating VLC again.
• Just open VLC and select the Help menu and click on Check for Updates.

Option 2 – Try running the VLC media player as an administrator

There are programs designed for Windows 10 that won’t work fully unless some parameters are met. In most cases, starting the program as an admin should resolve the problem, thus, that’s what you have to do to try and fix the “An error occurred while checking for updates” in VLC.

• First, right-click on the VLC Media Player desktop icon and then select the “Run as administrator” option or you could also right-click on the icon and click on Properties.
• After that, click the Compatibility tab and then tick the box labeled “Run this program as an administrator”.
• Next, click the OK button and then open VLC again and try updating it. That should fix the problem.

The “Unknown Hard” error that keeps on appearing in Windows 10 can put users in an unpleasant situation. This kind of error leads to the freezing of the taskbar, blackening of the screen, and sudden disappearance of the icons on the Desktop. And each time you try to open Windows, the system will only give you an error message saying that it’s a critical error and some applications like Start and Cortana won’t work. Upon analysis, it seems that the “sihost.exe” is not responding and that it is the one that’s causing the c000021a Unknown Hard error to pop up. Sihost.exe files represent the Shell Infrastructure Host which is an essential component in the Windows operating system. The Windows Shell Infrastructure Host is primarily responsible for handling some graphical elements of the operating system interface such as the Start menu and the taskbar transparency. And so if the Shell Infrastructure or Sihost.exe has stopped, has been removed, or corrupted, you will most likely have issues with the overall functionality of the Windows operating system and you’ll get the Unknown Hard error In addition, the ctfmom.exe Unknown Hard error may also occur due to incompatible drivers installed on your PC. Ctfmom is a process that identifies inputs such as handwriting, languages, and many more. It’s the one that controls the functions of background behavior. To resolve this issue, you need to first try to identify which application is the one that’s running the sihost.exe file. And if needed, you need to either update or reinstall or completely uninstall the problematic application.

Option 1 – Try to run the System File Checker

The SFC Scan or System File Checker, us a built-in utility in Microsoft Windows that can be found in the C:\Windows\System32 folder. This tool allows users to scan and restore any corrupted system files in Windows that might be causing the Unknown Hard error to appear. Before you use this tool, make sure to find out whether the sihost.exe on your computer is a Trojan that you have to remove or if it’s a file that belongs to a trusted Windows application. Once you have that sorted out, follow the steps below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 2 – Try to use System Restore

You can also try using System Restore. This is one of the ways you can use it to back up your PC. Since restore points are created automatically each week by System Restore, you can use System Restore to restore your computer back to an earlier good point in time.

Option 3 – Try to troubleshoot the error in a Clean Boot State

Putting your PC in a Clean Boot state can help you diagnose and troubleshoot the issues in your system. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the Unknown Hard Error.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” checkbox and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” checkbox.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

After putting your PC in a Clean Boot State, try creating a system restore point and see if the problem still occurs. Clean Boot troubleshooting is designed to help you isolate the problem. For you to execute a clean boot troubleshooting, you must do a couple of actions (the steps are given above) and then restart your PC after every action. You might have to disable one third-party app after the other to really isolate the issue. And once you’ve narrowed down the problem, you can either disable the third-party app that’s causing the problem or remove it. Note that you must switch your PC back into the Normal Startup mode after you’re done troubleshooting the problem. Here’s how you can do it:

• From the “Start” menu, go to System Configuration.
• After that, switch to the General tab and click the option for “Normal Startup”.
• Next, go to the Services tab and clear the checkbox for “Hide all Microsoft services”.
• Then find and click “Enable all” and if prompted, you have to confirm.
• Afterward, go to the Task Manager and enable all the Startup programs and confirm the action.
• Restart your PC when prompted.