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Windows ImageAcquisition High CPU & Disk usage

What is Windows ImageAcquisition High CPU & Disk usage? The Windows Image Acquisition is the driver model in charge of the communication between the graphics hardware and the operating system. There are times when it causes high disk and CPU usage in Windows 10 systems which results in slow performance of the computer. To fix this issue, read on as this post will help you in addressing the problem.

The cause of this problem might have something to do with the hardware or the drivers. And so if your computer becomes slow because of the Windows Image Acquisition process, here are some suggestions that might be of help. You can try to restart the Windows Image Acquisition service, run a System File Checker Scan, disconnect & reconnect imaging hardware as well as update and reinstall the drivers and updating the graphics drivers.

For a complete set of instructions, follow the given options below.

Option 1 – Try restarting the Windows Image Acquisition Service

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “services.msc” in the field and hit Enter to open the Windows Services Manager.
  • From there, look for the Windows Image Acquisition Service and check on its service Status.
  • If the Service Status is blank, right-click on it and select Start. And if the service Status is Running right-click on it and select Restart. After that, check if your computer’s performance is now back to normal.

Option 2 – Try running a System File Checker scan

As you know, running a System File Checker scan can help in replacing missing files as well as repair the corrupted ones which might be the reason behind the problem.

  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
  • Restart your computer after the scan is completed.

Option 3 – Try disconnecting and reconnecting the imaging hardware and then update and reinstall its drivers

It could be that the hardware that calls for the Windows Image Acquisition service has some issues which are why disconnecting and reconnecting the imaging hardware like scanners, printers, cameras can help in fixing the problem. In addition, you can also boot your computer in a Clean Boot State so that you can find the problematic hardware by hit and trial method. Refer to the steps below to do so:

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)

Option 4 – Try updating the Graphics drivers

  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

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Delete large System Error Reporting files
In case you don’t know, Windows contains a feedback mechanism that generates error reports from hardware and software problems. These reports are temporarily stored in the system and send them back to Microsoft so that it can find solutions to the reported problems and fix them in the upcoming updates.  However, as time goes by, these reports actually take a lot of space in your computer which is why end-users like you are free to delete them with the help of the new Free Up Space feature in Windows 10. As useful the Free Up Space feature may be, there are times when you won’t be able to use it for some reason which is why in this post, you will be guided on how to use alternative ways in deleting very large System queued Windows Error Reporting file, some of which may run in Gigabytes. Every time the Windows Error Reporting or WER sends out an error file and looks for a solution, the WER server at Microsoft sends out a solution instantly. And if the solution is under investigation or is unknown, then you will be notified about it right away and will be asked for more details. As mentioned, even though the Free Up Space feature in Settings will be able to clear the error reporting files, there are instances when it won’t be able to delete very large System queued Windows Error Reporting files. Alternatively, there is an option to delete these files using the Disk Cleanup Utility. Feel free to select which option you’d like to use to get rid of Windows Error Reporting Files.

Option 1 – Delete Windows Error Reporting Files via Settings

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Option 2 – Manually delete the Windows Error Reporting Files

  • Tap the Win + E keys to open File Explorer.
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Run installation assistant as administrator

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Set the compatibility

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Check the Sounds setting

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Option 1 – Try to reset the Windows Update components manually

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    • Ren %systemroot%system32catroot2catroot2.bak
  • Reset BITS and Windows Update service by entering the following commands in Command Prompt:
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    • sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
  • Now enter the following command:
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    • regsvr32.exe jscript.dll
    • regsvr32.exe vbscript.dll
    • regsvr32.exe scrrun.dll
    • regsvr32.exe msxml.dll
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Option 2 – Install the updates in a Clean Boot State

You might want to try putting your computer in a Clean Boot state and then install Windows Updates again without any trouble. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.
  • Log onto your PC as an administrator.
  • Type in msconfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to install the Windows Updates or upgrade again.

Option 3 – Clear the contents of both the SoftwareDistribution and Catroot2 folders

  • Open the WinX Menu.
  • From there, open Command Prompt as admin.
  • Then type in the following command – don’t forget to hit Enter right after typing each one of them.
net stop wuauserv net stop bits
  • After entering these commands, it will stop the Windows Update Service and the Background Intelligent Transfer Service.
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
  • Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.
net start wuauserv net start bits
 Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Option 4 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update error 0x80070020. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 5 – Try restarting the Windows Update Services

  • Open the Services Manager.
From there, make sure that you set the following services and Startup types:
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  • Cryptographic Service: Automatic
  • Windows Update Service: Manual (Triggered)
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Option 1 – Try to delete the temporary files

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Option 2 – Restart your computer in a Clean Boot State

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Option 3 – Try formatting the given partition to NTFS

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  • Type in cmd and then tap Enter or click OK to open the Command Prompt.
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Option 1 – Try to enable Windows Recovery Environment

  • In the Windows Start Search, type “PowerShell” and from the search results that appear, right-click on Windows PowerShell and then select the “Run as administrator” option to open it with admin privileges.
  • Next, type the “reagentc /info” command and tap Enter to execute it.
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  • Now type the “reagentc /enable” command and tap Enter to enable the Windows Recovery Environment. You will see a success message at the end signifying that Windows RE is available.

Option 2 – Try to fix the corrupted or missing “Winre.wim” file

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  • First, type “Powershell” in Windows Start Search and right-click on Windows PowerShell from the results, and select Run as administrator.
  • Next, execute the given command below to change the path of the WIM file to the new location. Note that the steps should be used when the file path of the Windows Recovery Environment is different from the usual spot.
Reagentc /setreimage /path C:RecoveryWindowsRE
  • As mentioned, if the file is corrupted, you just have to get a new copy from another PC but before you do that, make sure that the WINRE on that computer is disabled (just enable it later on) and then place it in the C:/Recovery path and then set its path again using the command given above and then verify its path by executing the following command.
reagentc /info command
Note: Since the Recovery folder is hidden as well as the WINRE folder in it and you won’t be able to access them using the Windows File Explorer, you need to use the Windows PowerShell or Command Prompt so that you can access them.

Option 3 – Try checking and fixing the WinRE Reference in the Windows Boot Loader

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  • After that, execute the “bcdedit /enum all” command.
  • Next, look for an entry in the Windows Boot Loader identifier set as Current and look for “recoverysequence” in that section and take note of the GUID.
  • Ensure that the device and the osdevice items show the path for the Winre.wim file and that they are the same. If not, you need to point the current identifier to the one which has the same.
  • Once you’ve found the new GUID, execute this command: bcdedit /set {current} recoverysequence {GUID_which_has_same_path_of_device_and_device}
  • Now check if the error in the Recovery Environment is fixed or not.

Option 4 – Try creating a Recovery Media

You could also try creating a Recovery Media to resolve the error in the Windows RE. All you have to do is download the Windows 10 ISO file using the Media Creation tool and then create a recovery drive. Once you’re done, check if it fixes the problem or not.
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Malware Guide: How to Remove BitCoinMiner

What is BitCoinMiner Malware?

BitCoinMiner is a Malware created with the intent to force computer systems to generate crypto-currency, namely Bitcoin. This is done without the consent and knowledge of a computer/system holder. This unwanted file bears no digital signature or publisher since the creators of such a heinous invention do not wish to be known. Technical details about BitCoinMiner Malware include:
Product Version: 1.0.0.0 Original File Name: crss.exe Entry Point:  0x000C5AAE

Assessment of BitCoinMiner Malware

After installation of the BitCoinMiner Malware, there were no visible signs of an infection or program files installed. However, based on research, BitcoinMiner Malware utilizes the CPU’s resources (est. to be about 50%). Computer users have reported that they recognized an unknown process utilizing the majority of their processing space. the bitcoin miner is used by the creators to penetrate a user’s system, in effect coercing each infected system to mine Bitcoins covertly. After years of mining, a user might discern that their computer is moving slouchy and may even encounter various forms of BSODs.   After Bitcoins have been mined in the infiltrated system, the cyber currency is then returned/ sent to the creator of the malware. This venture is a sly and deceptive way to earn Bitcoins since the currency is gaining much popularity.

Further Information on BitCoinMiner

BitCoinMiner works covertly. There are no obvious traces of this program running on a computer system. However, once a computer system is infiltrated, the computer user will realize that their CPU resources are strangely being used up, even while the computer idles. Another expression of BitCoinMiner is the addition of cookies of various sorts to a computer system. These include:
  • Tracking cookies
  • Advert (Adware) cookies
  • Casale Media (Spyware) cookies
  • Atwola (Spyware) cookies
  • Adtech (Spyware) cookies
Once BitCoinMiner is present on a computer system, it can potentially slow it down and also create back doors as a means to install other unwanted and harmful programs. To completely remove BitCoinMiner Malware from your computer, click here to download and install Spyhunter.
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