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Fix Defender, The Threat Service has stopped

There are times when you see a message in Windows Defender saying, “The Threat Services has stopped, Restart it now” when you try to use it. This kind of error is usually fixed by simply clicking on the Restart now button. However, if the error still appears even after you restart your computer and you see another message that says, “Unexpected error, Sorry, we ran into a problem”, then continue reading as this post will guide you in resolving this issue in Windows Defender.

Before you proceed with the given fixes below, you have to create a System Restore point first. This way, you can always undo any changes you’ve made in case something goes wrong.

Option 1 – Make sure that the Windows Defender Services are started

The Windows Defender Advanced Threat Protection service is the one that protects your computer from advanced threats by monitoring and reporting security events that happen on your computer. This is why you have to make sure that this, as well as other required services in Windows Defender, are set to their default values and are started. To do so, follow these steps:

  • In the Cortana search box, type “services” and click on the Services icon to open the Services Manager. Alternatively, you can also tap the Win + R keys to launch the Run prompt and then type “services.msc” in the field and hit Enter to open the Services Manager
  • After opening the Services Manager, look for the following services and make sure that their Startup type is set to their default values:
    • Windows Defender Advanced Threat Protection Service – Manual
    • Windows Defender Antivirus Network Inspection Service – Manual
    • Windows Defender Antivirus Service – Manual
    • Windows Defender Firewall Service – Automatic
  • You can right-click on each one of the listed services and then select Start to start them.
  • And if some of the services don’t have their default values, just double-click on the Services to change the Startup types and select the correct option from the drop-down menu of the Startup type under the Properties box.
  • Next, set up the Startup type of these services to Automatic and then click on the Start button if the services are not running yet.
  • Now click on the Apply and OK buttons to save the changes made and then see if it fixed the problem or not.

Option 2 – Try modifying some entries in the Windows Registry

If the first option didn’t work in fixing the problem, you can try to alter some entries in the Windows Registry using the Registry Editor.

  • First, tap Win + R keys to open the Run dialog box.
  • Then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKLMSoftwarePoliciesMicrosoftWindows Defender
  • From there, look for the “DisabledAntivirus” and “DisableAntiSpyware” DWORDS from the right pane and change each one of their values to “0”. On the other hand, if you don’t see any of these DWORDS, you can create them instead and give each one of them a 0 value.
  • To create a DWORD, simply right-click on any empty space and select New > DWORD. Then name them both as “DisabledAntivirus” and “DisableAntiSpyware”.
  • Afterward, set the value of the newly-created DWORDS to 0.
  • Now exit the Registry Editor and reboot your PC to apply the changes made and then check if it has fixed the error in Windows Defender or not.

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How to Fix Error 0199, Security password retry
The errors that are caused by the BIOS of your computer can get annoying as they can be hard to fix for they are really dangerous and won’t be resolved by simple fixes. This is because of the fact that these kinds of errors do not even allow you to load your operating system as it throws the error even before you can access your computer. One of these errors is the “Error 0199: System Security – Security password retry count exceeded”. Fixing this error can be quite tricky but you need not worry for you will be guided in doing so. Simply follow the given instructions below.

Option 1 – Try to update the BIOS

Updating the BIOS can help you fix the “Error 0199, Security password retry count exceeded” error but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Now restart your computer to apply the changes made.

Option 2 – Try resetting the BIOS

If updating the BIOS didn’t help in fixing Error 0199, you can try to reset the BIOS instead.
  • Start your computer and tap the F10 key during the booting process to enter the BIOS. If it does not work, you can try tapping the F1 or F2 key as well as the Del key.
  • Once you’re already in the BIOS, tap the F9 key to get the prompt to RestoreLoad default configuration now for the BIOS.
  • Next, click on Yes and then follow the next on-screen instructions that appear to set the BIOS back to its default settings.
  • Once you’re done restoring the default settings of the BIOS, restart your computer and then check if it now boots properly.
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How to Fix Windows Store Error Code 0x80240017

Error Code 0x80240017 – What is it?

Error code 0x80240017 is associated with installing or updating a Windows Store app. This error is more common in Windows 8 and Windows 8.1. It appears due to missing certain system files and also corrupt registry.

Common symptoms

  • When you try to install a Windows Store app on a PC running Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2, the installation fails and you receive an error message: 0x80240017
  • Certain apps may become unresponsive.
  • You may not be able to download apps or Windows update
  • You may have difficulty updating or installing and uninstalling other built-in programs inside Windows 8 and Windows 8.1.
  • When you have multiple applications running, you may experience crashes and freezes.

Solution

Restoro box imageError Causes

The error code 0x80240017 in Windows 8.1 or Windows 8 usually appears due to the fact that your system has changed after you installed a third-party application. It might also appear if registry entry has changed after a reboot of the operating system and you do not have the required permissions. Other causes may be due to:
  • Corrupted, broken, or missing system files.
  • Malware/spyware infection or virus attack
  • Hardware/RAM decline
  • Fragmented file
  • Unnecessary or redundant program installations

Further Information and Manual Repair

Repairing Error Code 0x80240017 in Windows 8/Windows 8.1

Method 1:

Resetting Windows Store app:
  1. Press and hold the Windows key and press R. This will open up the Run command
  2. Now, type exe and hit Enter
  3. Just wait for it to finish and it will re-launch Windows Store. Now, try and install the app you were trying to install which was previously showing an error.
This basic solution will delete the cache and reset Windows Store.

Method 2:

Using Windows troubleshooter:
  1. Click on Search on the Charm bar and type Troubleshooting. Click on the very first option.
  2. A new window will open. Click View all from the left pane.
  3. Scroll down to the bottom and click on Windows update.
  4. Troubleshooter window for Windows update will pop up. Click on NEXT. It may ask you for administrative permission.
  5. The troubleshooter will automatically detect problems and fix them.
  6. Now, close this window and try download/install the app which was previously showing an error.

Method 3:

Disable Proxy Settings: Disable proxy server on Internet Explorer
  1. Press the Windows + R Run window will appear.
  2. Type cpl and hit Enter
  3. Click the Connections tab and click LAN settings
  4. Under proxy server uncheck “Use a proxy server for your LAN”
  5. Click OK
Now try to install apps from Windows Store.

Method 4:

Boot in Safe Mode:
  1. Open Run command as previously described
  2. Type MSConfig
  3. Click on the Boot tab
  4. Tick Safe boot in Boot option
  5. Select Network
  6. Click Apply and OK
  7. Reboot your system
Your system will boot in Safe mode with Networking. You may now try and open Windows Store and should not see any errors.

Method 5:

Note: It is recommended that you back up your files and folders before attempting this step:
  1. Move the mouse cursor over to the upper right side of the screen.
  2. A menu will pop up on the left. Click on the “Settings” feature on the menu.
  3. On the Settings window, click on the “Change PC settings.”
  4. Now, left-click on the “Update and recovery” feature.
  5. For the next step, left-click on the “Recovery” feature.
  6. There is an option here saying “Refresh your PC without affecting your files.” There, left-click on the “Get started” button.
  7. Now, follow the instructions on the screen to finish the Refresh process.
  8. After the Refresh process has finished restart your Windows 8.1 or Windows 8 device.
  9. Check again to see if the error 0x80240017 has been fixed.
If you do not possess the technical expertise required to accomplish this yourself or do not feel comfortable doing so, download and install a powerful automated tool to get the job done.
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Instagram posts available now on computer
Instagram posting has been reserved for mobile phones for a very long time but in October 2021 that privilege has come to an end. Instagram added the long-awaited ability to post to Instagram from the website. You get nearly all of the same filters and editing tools that you can find in the iPhone and Android app, too. Instagram logoIn order to post via computer on your Instagram account all you need is a browser. The first step, of course, is to go to instagram.com and login into your account, if you do not have an account, you can make one for free. Next, click on the + icon in the upper right corner. Create a new post screen will open, in this screen click on the Select from computer blue button on the bottom. The file manager will open, choose your desired photo and confirm. After that, you will be presented will an adjustment screen for a photo, here you can crop the photo, zoom in, adjust the aspect ratio, or if you wish add more photos to create a slide show. Once you are done will all of these adjustments, click on Next in the upper right. From there you will be taken into a filter screen where you can apply one of many filters or if you want, you can adjust brightness, contrast, saturation, temperature, etc. just like in the application on your phone. Once you have the desired result, again click on Next in the upper right part of the screen. Lastly, you will be given an option to write a caption for the photo if you wish and add a location. Once this step is finished you can post the feed by clicking on share in the upper right part. That is all to it, just like in a mobile application you can now use your computer for Instagram posting.
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Fixing Tcpip.sys Blue Screen Error in Windows
One of the most common Blue Screen of Death errors you can encounter on your Windows 10 computer is the Tcpip.sys Blue Screen error. The Tcpip.sys file is a driver file that is associated with the Transmission Control Protocol over Internet Protocol. When you see this kind of BSOD error, you may see any of the following error descriptions:
  • IRQL_NOT_LESS_EQUAL
  • KMODE_EXCEPTION_NOT_HANDLED
  • PAGE_FAULT_IN_NONPAGED_AREA
Whichever error description you got, you need to do use the following instructions below as a reference to obliterate the Tcpip.sys Blue Screen error.

Option 1 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like Tcpip.sys Blue Screen error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 2 – Try resetting TCP/IP

In case you didn’t notice, the Tcpip.sys file is associated with the TCP/IP protocols in your computer system which is why resetting TCP/IP can help in resolving the Tcpip.sys Blue Screen of Death error especially when the TCP/IP has been modified.
  • First, you need to type “command prompt” in the Windows Search bar and then right-click on the related search result and select the “Run as administrator” option to open Command Prompt.
  • After that, type the following command in the elevated cmd window and hit Enter:
netsh int ip reset
  • Now reboot your computer after the command has been executed and check if it helped to fix the Blue Screen error.

Option 3 – Try to rollback your Network driver

If you have updated the driver software as of late and you suddenly got this BSOD error, you might have to roll back the device driver – in other words, switch back to the previous working version. To do that, follow these steps:
  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Next, select the driver entries that are labeled appropriately other than anything in the context of the WAN Miniport.
  • Then select each one of them and double click to open a new mini window.
  • After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of your Network adapters.
  • Now restart your computer to successfully apply the changes made.

Option 4 – Try to update the Network drivers

You might also want to try updating all your network drivers in order to fix the Tcpip.sys Blue Screen error. To do so, here’s what you have to do:
  • Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Then right-click on each one of the Network drivers and update them all.
  • Restart your PC and see if it helped in fixing the BSOD error.
Note: If updating the network drivers didn’t help in fixing the problem, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.

Option 5 – Try to disable both the Antivirus program and Firewall temporarily

There are times when antivirus programs and the firewall blocks a website that they consider to be malicious or even because of false-positive effects which is why you have to disable these programs temporarily as it might be the reason why you’ve encountered the error when trying to browse the internet.
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Add app shortcut on the context menu

Sometimes, some applications after they are installed will put their shortcut in the context menu (right-click on desktop) for easy access, most of the time these are some system tied applications like AMD and Nvidia control panels or archives like WinRAR or 7ZIP but it can happen even for some usual application to do this.

Windows contex menu

There are some applications that you use frequently and they could be worth putting in the context menu, if you want to avoid clutter on the desktop or in the taskbar this is the third place that you should consider placing shortcuts.

Doing this will require some playing and tweaking in the Windows registry editor so be careful when editing the registry since bad entries can lead to system crash or instability. Follow step-by-step instructions.

Adding apps to the context menu in the registry

Creating entry

Open the registry editor by searching Regedit and pressing enter than inside of the registry editor search for the next key:

HKEY_CLASSES_ROOT\Directory\Background\shell

Select shell and right-click on it, hover over New and in the submenu click on Key. In the next step, you need to name a key, this name will be the thing that will be shown in the context menu when you right-click on a desktop so type in the name that you would like or the name of the application that you wish to add to the menu.

If you wish you can even add a keyboard shortcut to launch this specific application. To do this select entry that you have created and edit the default value, inside the edit string in the Value data field type first & and after that key that you would like as a shortcut. Now after right click if you hit your shortcut key app will be launched right away.

Adding command

The next task is to create a command key that will actually hold the command to launch the application. Right-click on the entry that you have created, hover over New, and click on Key.

Next, you’ll need to create the command key that will actually hold the command used to launch the application. Right-click on the new Notepad key, and then choose New \ Key from the menu. Name this key 'command', all in lower case and without hyphens.

Now in order to finish setting the launcher, you need the full path of the file that you would like to run. Locate your file in file explorer or in another tool and copy its path by SHIFT + right-clicking on the file itself and choosing copy as path option.

Now click on the command key and double click on the default key on right to edit it, inside the field value data paste your path to executable. close and save the registry and you are done.

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Fix rtwlane.sys Blue Screen error in Windows
This post will walk you through fixing the rtwlane.sys Blue Screen error. This kind of BSOD error belongs under the category of the “DRIVER IRQL NOT LESS OR EQUAL” Stop errors. If you encounter this kind of Stop error then it means that a kernel-mode driver tried to access pageable memory at a process IRQL that was too high. The main issue with the rtwlane.sys Blue Screen error has something to do with the Realtek PCI-E Wireless LAN PCI-E NIC driver. In other words, it has some issues with the wireless card of your computer which is built by Realtek. And since it this error concerns your wireless card, you might also experience some connectivity problems with your computer as the wireless card refuses to find any network connections and even randomly disconnects. To resolve this problem, you need to refer to the given options below.

Option 1 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like rtwlane.sys Blue Screen error. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 2 – Try to update or rollback your Network driver

If you have updated the driver software as of late and you suddenly got this BSOD error, you might have to roll back the device driver – in other words, switch back to the previous working version. To do that, follow these steps:
  • Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • From the list of Network Drivers, look for “Realtek <Model> Wireless LAN 802.11n PCI-E NIC” and then right-click on it and select Update Driver.
  • Restart your PC and see if it helped in fixing the BSOD error.
Note: If you see any of the following entries under the Network drivers, you might want to download their latest available versions from each one of their manufacturer’s websites.
  • Realtek High-Definition (HD) Audio Driver
  • Realtek Card Reader Driver
  • Realtek Local Area Network (LAN) Driver
On the other hand, if updating the Network driver didn’t help, you can also try to roll back to its previous version.
  • Open the Device Manager again and then look for Network Drivers.
  • Next, select Realtek <Model> Wireless LAN 802.11n PCI-E NIC from the list of Network Drivers and then double click to open a new mini window.
  • After that, make sure that you’re on the Driver tab and if you are not, just navigate to it then click the Roll Back Driver button to switch back to the previous version of the Realtek driver.
  • Now restart your computer to successfully apply the changes made.

Option 3 – Try running the System File Checker Scan

The SFC or System File Checker scan could detect and automatically repair damaged system files that could be causing the Netwtw04.sys failed BSOD error. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
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How to Fix 'We Couldn't Install Windows Technical Preview 0x80070070 - 0x20005' Error Code on Windows 10

We Couldn't Install Windows Technical Preview 0x80070070 - 0x20005 -- What is it?

Some Windows users have been experiencing errors in an attempt to upgrade to Windows 10 OS. This includes the “We Couldn’t Install Windows Technical Preview 0x80070070 – 0x20005” error code. If you’re one of the many users who’ve encountered this error, you might want to check the available space on your device. Error code 0x80070070 – 0x20005 occurs when you do not have the required space to be able to install the upgrade.

Solution

Restoro box imageError Causes

Just like the other alternatives of error code 0x80070070 – 0x20005 such as 0x80070070 – 0x50011, 0x80070070 – 0x50012, and 0x80070070 – 0x60000, We Couldn't Install Windows Technical Preview 0x80070070 - 0x20005 is most likely caused by the following:
  • Insufficient disk space in your computer
  • Incomplete installation or improper deletion of applications
  • The device is infected with virus or malware

Further Information and Manual Repair

In order to upgrade to Windows 10, you need to have at least 40 to 50 GB of free space in your device. Thus, you need to free up some space in order to successfully upgrade your system to Windows 10. See below for the manual methods you can employ to solve your problem.

NOTE: It would be best to seek help from an experienced technician if you are not confident enough to perform the manual methods yourself or you can alternatively make use of an automated tool.

Method One: Clean Up Your Device

  1. Click Start then browse Afterwards, click on This PC.
  2. Right-click on Local Disk (C:) then choose
  3. Under the General tab, click on Disk Cleanup.
  4. Once the Disk Cleanup window appears, check all items you want to clear down, making sure that the recycle bin is empty and clear any temp files, as well as error logs. Click OK once you’re done.
  5. Repeating the same process above, clear down your system files as well to ensure that the old OS files from your previous system are taken down by clicking on Clean up system files in the Disk Cleanup window.

 Method Two: Uninstall Unused Applications

Sometimes, there are unused applications just lying around your device. This may take up your needed space from your device for a system upgrade. Uninstalling these applications can make space that will eventually elude error code 0x80070070 – 0x20005 along with its alternatives – code 0x80070070 – 0x50011, code 0x80070070 – 0x50012, and code 0x80070070 – 0x60000.

  1. Open the Control Panel then select Programs and Features.
  2. Check on unused applications on your device
  3. Right-click on the unused application then select

 Method Three: Remove or Archive Files

If there are tons of images, media, videos, or documents that you rarely use but will still be needing in the future, you can move these files to another drive where Windows 10 will not be installed on.

If there are no secondary drives in your device, consider using a USB Drive or external hard disk. Another option you can do is making use of cloud storage programs like One Drive or Google Drive. In this way, you’ll still have access to these files even if it’s not in a physical location while making larger space in your device.

Method Four: Scan Your Device For Viruses

Most Windows users download applications or software regularly. These applications or software might come from unsafe sites where you might have accidentally downloaded a virus or malware along with the legit application or software you intended to download.

With that said, it is highly recommended to download and install in your device a reliable and powerful antivirus. Using an antivirus, you can now perform an overall scan of your device’s system. Once you’re able to detect and remove any suspected virus or malware, you’ll now be able to get rid of the error code 0x80070070 – 0x20005. After solving the issue, you can now resume upgrading to Windows 10.

Method Five: Download An Automated Tool

Can’t seem to put up with the long and technical manual repair process? You can still fix this error by downloading and installing a powerful automated tool that will surely get the job done in a jiffy!

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Disable Privacy Settings Experience at sign-in
Creating a new Windows 10 account comes with options related to privacy. For instance, you will see the options to disable or enable Speech recognition, Find my device, Location service, Inking & typing, and many more. And if you often have to create a test account in Windows 10 v1809 and you don’t want to give this option, you can just disable the Privacy Settings Experience at sign-in on your Windows 10 PC using a couple of instructions given in this guide. To disable the Privacy Settings Experience, you can use the Registry Editor and the Group Policy Editor. But before you get started, you need to log in as an administrator. Moreover, it would also be better if you create a backup copy of the Registry files as well as create a System Restore Point before you make any changes. After you have those things covered, refer to the steps given below to disable the Privacy Settings Experience at sign-in on your Windows 10 PC. Since there are two ways to get things done, choose one option that you prefer.

Option 1 – via Registry Editor

  • Tap the Win + R keys to open the Run dialog box and type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this path: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsOOBE
  • From there, look for the OOBE value and if you can’t find it there, you can just create it. To do so, right-click on the Windows key and select New > Key, and then name it “OOBE”.
  • After that, right-click on the OOBE value and select New > DWORD (32-bit) value, and name it “DisablePrivacyExperience”.
  • Then double click on DisablePrivacyExperience and set its value to “1”.
  • Now exit the Registry Editor and restart your PC for the changes to take effect.

Option 2 – via the Group Policy Editor

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
  • After that, navigate to this path: Computer Configuration > Administrative Templates > Windows Components > OOBE
  • Next, look for a setting named “Don’t launch privacy settings experience on user login” located on your right-hand side and then double click on it and select Enabled.
  • Now click on the Apply and OK buttons to save the changes made.
  • Restart your PC.
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Fix Windows 11 Black Screen Error
A black screen error inside Windows 11 is a typical screen turning to solid black without any error message. This can be very annoying since it can randomly appear out of nowhere and it will appear while you are using the computer. Worry not, this is not a serious error and we have several solutions for it, so please keep reading and try them as presented in order.

Black screenRestart graphic driver

This is the first thing to check if the issue is due to software or driver malfunctioning, there is a shortcut for rebooting graphic driver inside Windows 11. Press WINDOWS + CTRL + SHIFT + B to reboot the graphic driver and see if this fixes the issue. A beep sound should be heard during this process and the screen should turn back to normal.

Check connections

Sometimes the screen can go black due to a faulty connection or cable. If you have it at your hand try a different cable or slightly and gently nudge the existing one to see will screen flicker. If you are on a laptop try gently moving the lid from back to front and pay attention to the screen. If screen flickers or picture returns with this method, cable or connector needs to be replaced.

Clean your computer

The black screen can be because the computer is overheating. If this is the case either fan inside is not working properly or there is a lot of dirt and dust that needs to be removed so airflow can be established again for proper cooling. We have an article on errortools.com on how to properly clean your PC but if you are not technical enough maybe the best solution would be to call someone who is or to take the PC to service for cleaning.

Change The Projection Settings

Press WINDOWS + P to open projection settings, check to see if PC is set to PC screen only. If any other option is selected change it to PC screen only since this can cause random black screen issues.

Uninstall latest updates

If this problem has started to manifest itself during the latest update, go to setting and roll back from the latest update to fix this issue.

Scan system for malware

The black screen can also be caused by various viruses and malware. IF you have anti-virus software, run a full system scan to check it for malware. If you do not have one, download a free one and run a system scan, we recommend Bitdefender.
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Disable Windows insider in Windows 10
In their search for making Windows, a better operating system Microsoft has come up with an insider program that will collect telemetry and send it to Microsoft in order to provide enough information to make a better OS. Being in an insider program is per choice basis and it is not forced to anyone. This guide will cover how to turn off the insider program since its constant updates and telemetry can slow down the internet. So if you decided that you no longer want to be part of this program here is how to turn it off.
  • Press ⊞ WINDOWS + R to open the run dialog keyboard with windows and r marked
  • Type in dialog gpedit.msc and press ENTER
  • You will find yourself in the Local Group Policy Editor Window. Inside windows find: Computer Configuration > Administrative Templates > Windows Component > Windows Update > Windows Update for Business
  • Move to the right pane and double-click on the Manage Preview Builds option
  • Inside the Manage Preview Builds window, check the Enabled radio button
  • Go to the Options section, and using the drop-down menu, set the preferred release channel
  • Select Apply and then OK
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