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Fix UTCSVC high CPU and Disk usage in Windows

There is a lot of high resource utilization by any process that slows down a Windows operating system and one of the services that could cause such a thing is the utcsvc.exe process. This particular process at times can cause high CPU and disk usage. So if you are currently facing this problem, read on as this post will guide you on how you can resolve the problem.

UTC which stands for Universal Telemetry Client is a software that runs a service named Diagnostic Tracking Service or DiagTrak. This service is used by Microsoft to collect customer feedback, analyze customer’s problems, and push resolution via updates in order to make the Windows 10 operating system better. This service is an executable file that could be translated to Service Host and even though the process does not usually cause problems, there are actually times when it does especially if it results in high resource utilization. In such cases, you might want to consider disabling it to fix its high CPU and disk usage.

According to Microsoft:

“We collect information about you, your devices, applications and networks, and your use of those devices, applications, and networks. Examples of data we collect include your name, email address, preferences, and interests; browsing, search and file history; phone call and SMS data; device configuration and sensor data; and application usage.”

There are several ways you can disable the utcsvc.exe process. You can disable it using the Service Manager, Registry Editor, and Group Policy Editor. For more details, refer to the instructions laid out below.

Option 1 – Disable the Connected User Experience & Telemetry Service via Service Manager

Note that this option is for standalone systems, so if you’re not using one, refer to the next given options below.

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “services.msc” in the field and tap Enter or click OK to open the Services Manager.
  • From the given list of services, look for the Connected User Experience service. Once you found it, click on it and you’ll see its description which states:

“The Connected User Experiences and Telemetry service enables features that support in-application and connected user experiences. Additionally, this service manages the event-driven collection and transmission of diagnostic and usage information (used to improve the experience and quality of the Windows Platform) when the diagnostics and usage privacy option settings are enabled under Feedback and Diagnostics.”

  • Next, right-click on it and select Properties.
  • Now, change its Startup Type to Disabled and click on the Apply and OK buttons to save the changes made.

Option 2 – Disable the Connected User Experience & Telemetry Service via Registry Editor

  • Tap the Win + R keys to launch the Run utility and type “Regedit” in the field and click OK to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsDataCollection
  • After that, right-click on the folder named “DataCollection” and select New > DWORD (32-bit) Value.
  • Now name the new value “AllowTelemetry” and make sure that its Value data is “0” and then click on OK to save the changes made.
  • Restart your computer.

Option 3 – Disable the Connected User Experience & Telemetry Service via Group Policy Editor

If you have to disable the service related to the Universal Telemetry Client for company-managed systems, then you can do that using the Group Policy Editor.

  • Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
  • Next, navigate to this path: Computer Configuration > Administrative Templates > Windows Components> Data Collection and Preview Build
  • After that, double-click on Data Collection and Preview Build to open its settings.
  • From there, look for the “Allow Telemetry” item and double click on it to open its Properties.
  • Next, set the radio button to Disabled and then click on the Apply button to save the changes made.
  • Restart your computer.

Option 4 – Run the Hardware and Devices Troubleshooter or the Performance Troubleshooter

Hardware and Devices Troubleshooter:

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Performance Troubleshooter:

  • Tap the Win + R keys to open the Run dialog box.
  • Type “exe /id PerformanceDiagnostic” in the field and hit Enter to open the Performance troubleshooter.
  • Then click on Next to get started. Wait until the process is completed.

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There are times when the Windows Search results do not include what you want to search. However, if you are trying to search for something that’s located on your desktop and Libraries, they would appear right away on the search results. Actually, the issue is not with the search but with the list of files and folders that Windows can index. If you encounter this issue, read on as this post will guide you on how to fix it. The Windows 10 operating system, ever since Windows v1903 was released, offers two kinds of searches – the classic and the enhanced search. You may have to add more folders to the classic search or use the enhanced mode to resolve the issue. In other words, to fix the problem with the Start Menu Search, you can try to enable the Enhanced Mode or add folders to the Class Search or remove the excluded folders, as well as run the Search and Indexing troubleshooter. For more information, refer to each one of the options provided below.

Option 1 – Try to enable the Enhanced Mode

To fix the problem, you have to enable the Enhanced Mode search and configure the folders you want to be indexed. How? Follow these steps:
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  • Next, select the radio button for the Enhanced option.
  • After that, select the folders you want the Windows Indexer to exclude from the Enhanced Search mode.

Option 2 – Try to add folders to the Class Search

If you don’t want to enable the Enhanced search mode, then you might want to add folders that are important to you. All you have to do is configure the Search Indexing Options by following these steps:
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  • Next, click on Modify in the pop-up window that appears.
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Option 3 – Try removing the excluded folders

If you have already enabled the Enhanced mode but your files still don’t appear, then you might want to check out the excluded folder list.
  • The first thing you have to do is go to Search and from there, you will find a list of folders under the Excluded folder list.
  • Next, click on the excluded folder that you want to remove by clicking on the “Remove Excluded folders” button.
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Option 4 – Try to run the Search and Indexing troubleshooter

You might also want to run the Search and Indexing troubleshooter in Windows 10 as it checks whether the settings for the Windows Start Search are in place and automatically corrects any issues if the update or software installation has changed the settings. To run it just click on the Start button and select Settings > Updates and Security > Troubleshoot. From there, select the Search and Indexing Troubleshooter.
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Option 1 – Run System File Checker scan

The first thing you can do to fix the error is to try running the System File Checker or SFC scan. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:
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Option 2 – Troubleshoot the missing Msvcr120.dll_clr0400.dll error in a Clean Boot State

You can also troubleshoot the isDone.dll error in a Clean Boot state. It could be that there are some third-party applications in your computer that are preventing the application from getting installed and to isolate this possibility, you need to boot your computer in a Clean Boot State and then try installing the program again. Putting your computer in this state can help you identify which program is the culprit and thus isolates the problem. In a Clean Boot state, your computer will start using only the pre-selected minimal set of drivers and startup programs. Note that you have to disable and enable one process at a time.
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    • exe [DLL file]
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Option 4 – Try to replace the DLL file with a trusted source

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  • After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
    • x86: This PC > C:WindowsSystem32
    • x64: This PC > C:WindowsSysWOW64
  • Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
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  • Restart your PC and check if the error is now fixed.

Option 5 – Scan your computer using Windows Defender

The DLL file might also be infected with malware or virus and to eliminate it which could explain why you’re getting the “Msvcr120.dll_clr0400.dll is missing” error. Thus, you have to scan your computer using security programs like Windows Defender.
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Option 2 – Try to update Windows after an hour or so

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Option 4 – Delete the contents in the Temporary folder

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Option 5 – Clear the contents in the Software distribution and Catroot2 folders

  • Open the WinX Menu.
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net stop wuauserv net start cryptSvc net start bits net start msiserver
  • After entering these commands, it will stop the Windows Update Service, Background Intelligent Transfer Service (BITS), Cryptographic, and the MSI Installer
  • Next, go to the C:/Windows/SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
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net start wuauserv net start cryptSvc net start bits net start msiserver
  • After that, exit Command Prompt and restart your computer, and then try to run Windows Update once more.

Option 6 – Install the updates in a Clean Boot State

You might want to try putting your computer in a Clean Boot state and then install Windows Updates again without any trouble. During this state, you can start the system with a minimum number of drivers and startup programs that will surely help you in isolating the root cause of the issue.
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1. Update drivers

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4. Reinstall the problematic game

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What is Solimba?

Solimba is a bundled executable program. It was created to be launched as a promotional tool to get advertisements loaded on a user’s system, upon installation. As a bundle, Solimba offers installation of various programs, with the objective of promoting various products and services. It utilizes unethical techniques, as in the case with adware tactics to influence or for want of a better word, hijack an Internet Browser to affect a website’s result on a search results page. In this assessment, Solimba distributed ads on Internet Explorer, Chrome, and Mozilla browsers, by hijacking various Internet Browsers to change the user's experience. (Images are shown below) Technical details about Solimba PUP include:
Digital Signature:  POPELER SYSTEM, S.L. Entry Point:   0x0000C1DC

Assessment of Solimba Potentially Unwanted Program

Solimba PUP is all about the ads. Once this executable is installed, it penetrates your computer system and sends ads all over your Internet Browser – Chrome, Internet Explorer, Mozilla Firefox, and the likes. For this assessment of Solimba.exe PUP, two installations were carried through. In layman's terms, I actually installed Solimba on two occasions to decipher the true nature of the PUP. It was shocking to find that both installations revealed different bundled programs and advertisements. In the first instance (as shown below), Solimba proved more aggressive in featuring ads for revenue advancements.
 Solimba employed aggressive advertising techniques
It’s important to note that hijacked results resulting from the installation of Solimba. This affected the results of the website on the Internet browser to boost its ranking, even without the use of a search engine. The advertisement displayed on the Internet Explorer search page routes the user to a software installation website. The utility tool in question was a “Windows 8.1 PC Repair” tool used to identify threats present on the Windows 8.1 OS.Advertisement shown on Chrome after Solimba Installation The advertisement displayed on the Chrome Browser search page routes the user to a health and beauty magazine website. This site advocates health and beauty, especially issues concerning weight loss. Several ads were visible on-site, displaying products to assist people in losing weight. During my installation of Solimba, the installation wizard underscored that four programs would be downloaded. These programs included N8Fanclub.com_KinoniRemoteDesktop, Lolliscan, PaceItUp, and SearchProtect. Interestingly, only two programs from the list were apparent or obvious. An N8Fanclub.com_KinoniRemoteDesktop file was made on the Desktop and SearchProtect was seen in “All Programs”, along with files stored on the computer’s Local Drive. The other programs that were “supposedly” installed remained concealed. A test was done to determine whether these were counted as extensions or add-ons to the varying web browsers but nothing was found on any of the tested browsers – Google Chrome, Internet Explorer, and Mozilla Firefox.

Description of 4 Installed Files

N8Fanclub.com_KinoniRemoteDesktop

When this file was initially found on the Desktop, a rootkit came to mind. A rootkit was used as a means to an end. Whoever was on the receiving end of this unwanted file would be able to connect to an infiltrated system without the knowledge of the user. After running the file to determine its behavior, nothing much happened. A message appeared indicating that the software couldn’t execute on the computer. That was pretty tricky since, to begin with, I didn’t place that specific file on the desktop but it came along with the territory and so I had to accept it. Further research online into N8Fanclub.com_KinoniRemoteDesktop proved very rewarding. A search of the entire file name was not able to do the trick so I had to do research on both terms separately. After landing on N8Fanclub.com, I was nicely asked to disable my adblocker. There seemed nothing harmful about the site. However, due to the fact that it was not what I initially installed, the program was an unwanted program. That’s exactly what Solimba does. It installs several other programs that were not requested by the user in an attempt to make money from advertising. The mere fact that this program got installed meant that it was to promote an online service.

KinoniRemoteDesktop

was a separate program. It was combined with N8Fanclub as a way to allow users to use their PC computer “as if they were sitting in front of it.” A user would be able to make use of a full web browser, watch Flash videos, play games, and even use office applications. This would be done from the user’s Nokia device. This is an advertisement at its best.

Lolliscan

This program did not allow me to see much since it didn’t leave a physical trace behind. However, during the installation, Lolliscan was listed as one of the four programs that would be installed. Overall, Lolliscan supposedly should be able to save people money since this form of the ad focuses on showing coupons when visiting sites such as Amazon. While this seems like a good deal, this ad will invade your personal space and distribute pop-ups at the most inopportune times.

PaceItUp

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SearchProtect

It’s known for hijacking your computer’s homepage. In fact, this addition is very stubborn and often possesses a challenge when a request to uninstall is made.

Further Information on Solimba

The second installation of Solimba also had its own dose of bundles to display. In comparison to the first installation, two programs from the bundle were different while two remained the same. two additional programs were installed along with the second installation of this bundle. These were dubbed Optimizer Pro and GamesDesktop. SearchProtect and N8Fanclub.com_KinoniRemoteDesktop remained triumphant and unbeatable. They were repeated within the installation. To completely remove Solimba from your computer, click here to download and install Spyhunter.
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Option 1 – Disable GWXUX in the Task Scheduler

You will have to disable the gwxux.exe process to run from the Task Scheduler. Thus, you need to follow the steps below to do so.
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  • Then click on Task Scheduler from the related search results that appear to open it.
  • After opening the Task Scheduler, navigate to Microsoft > Windows > Setup > gwx on the left panel from the Task Scheduler Library.
  • Once you select the GWX folder, you will see two tasks that are listed under that folder. Select both of these tasks and permanently disable them.
  • Restart your computer to apply the changes made and check if the issue is now fixed or not.

Option 2 – Uninstall the KB3035583 Windows Update

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  • After that, click on Control Panel from the related search results given.
  • Once Control Panel is pulled up, search for “View Installed Updates” in the search field from the top right part of the window.
  • Next, click on a link labeled, “View Installed Updates” under the Programs and Features menu.
  • After clicking the link, you will see the list of all the installed updates in your computer from the Windows Updates.
  • Now look for an update named “KB3035583” and select it.
  • You should notice the Uninstall button located at the top portion of the sub-menu ribbon as you can see on the snippet below. Click on that button to uninstall the KB3035583 Windows Update.
  • After uninstalling the update, make sure to restart your computer to apply the changes made.

Option 3 – Try using the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be causing the error 0x80200056. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.
After running the System File Checker, restart your computer and check if the error with the GWXUX.exe file is now fixed or not.
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Mac advantages over Windows PC
apple iMac

Mac OS

A solid reason to switch to Mac from Windows PC is Mac OS. Based on Linux, offers more stability and better security than Windows but you will not be able to find a vast array of applications on it.

Even when Mac OS X (the first big one) was first introduced, it looked and felt like ages beyond Windows (Microsoft just recently made a slick and modern design with Windows 11). Under the hood, it turned out that the operating system itself is stable and incredibly fast & responsive. If you value stability and easiness of use, Mac OS is the Operating system for you.

Apple ecosystem

This one is easy, if you are already invested in apple devices like iPhone and iPad, having an apple computer is one step forward into the apple ecosystem and one more step into easy sharing of documents and data between devices.

Calendars, emails, photos, videos, documents, and many more can easily be shared and synched between devices with a single apple ID making workflows much easier than on other operating systems.

Development

Developers all around the world say that developing on Mac is much better and smoother than on PC, this has probably to do something with OS being based on Linux but whatever the case is, it is much smoother and it just feels better. Apple laptops are often the go-to choice of developers for a reason.

Also if you are in the development business for applications and services aimed at iPhone or iPod then there is no really another way than to be into the apple ecosystem and own apple hardware.

Professional software

A lot of professional-grade software exists for both the Windows platform and Mac OS but there is some software that exists exclusively for Apple hardware like Final Cut Pro or Logic Pro. Both applications are used by professionals and are industry-standard software.

Logic pro is used by industrial audio specialists all around the world and is used in professional studios. Final Cut Pro is also used worldwide by video editors and if you are specializing in any of these two fields Mac seems like a very reasonable platform since the software can not be found on Windows. These two are examples, there are other similar applications that are only available on Mac OS

Longevity

Apple hardware is made of high-quality materials and components and it is proven over time that it lasts longer than usual. There are iPhones out there that have 13 years and they are still working, G3 and G4 Macs that are still functional.

When buying Apple products they will outlive other ones if treated properly so in the end you could be saving money by purchasing them.

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How to Fix Error 0199, Security password retry
The errors that are caused by the BIOS of your computer can get annoying as they can be hard to fix for they are really dangerous and won’t be resolved by simple fixes. This is because of the fact that these kinds of errors do not even allow you to load your operating system as it throws the error even before you can access your computer. One of these errors is the “Error 0199: System Security – Security password retry count exceeded”. Fixing this error can be quite tricky but you need not worry for you will be guided in doing so. Simply follow the given instructions below.

Option 1 – Try to update the BIOS

Updating the BIOS can help you fix the “Error 0199, Security password retry count exceeded” error but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Now restart your computer to apply the changes made.

Option 2 – Try resetting the BIOS

If updating the BIOS didn’t help in fixing Error 0199, you can try to reset the BIOS instead.
  • Start your computer and tap the F10 key during the booting process to enter the BIOS. If it does not work, you can try tapping the F1 or F2 key as well as the Del key.
  • Once you’re already in the BIOS, tap the F9 key to get the prompt to RestoreLoad default configuration now for the BIOS.
  • Next, click on Yes and then follow the next on-screen instructions that appear to set the BIOS back to its default settings.
  • Once you’re done restoring the default settings of the BIOS, restart your computer and then check if it now boots properly.
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