Fix Unsupported video type/invalid file path

Although there are several Windows 10 devices that are touchscreen-based, the mouse still remains to be an important part of usage for many users especially the ones who do some hardcore work on their Windows 10 computers or laptops. If you’re one of the users who often edit images or videos either for fun or work, using Touch is difficult as it’s a bit hard to drag on the screen so nothing really beats the mouse. However, as awesome as the mouse is, there are times when you encounter issues while using it. One of these issues is when your mouse pointer lags or freezes so in this post, you can try out a few tips that can help you resolve the issue.

Option 1 – Clean both the mouse and the mousepad

It might sound silly but it is a fact that either the mouse or the mouse pad themselves is the problem. Even though mouse balls are long gone, the laser lights that replaced them are not immune to some dirt which is why you need to clean the bottom of the mouse and then clean the mouse pad afterward.

Option 2 – Try changing the USB port

This is another basic thing you can do to resolve the problem since there are instances when USB ports where either your mouse is connected have gone rogue so you need to try switching to a different port and then see if the problem’s fixed or not.

Option 3 – Switch back to the default settings of the mouse

Switching your mouse back to its default setting is always a good idea since you are dealing with a pointer issue. To go back to the default settings of the mouse, here’s what you have to do:

• Click on Mouse and Touchpad.
• Next, click on Additional Mouse Settings located in the right pane.
• After that, click on the “Use Default” option under the Pointer tab.
• Then click on Apply and OK to save the changes made.

Option 4 – Try disabling Smooth Scrolling

You have to slow down both the horizontal and the vertical scrolling of the mouse in the settings which are called “Smooth scrolling”. This will help if you think that the websites you are visiting scroll up and down way too fast.

Option 5 – Try to update or rollback mouse drivers

If the first few options didn’t work for you, then it’s time to either update or roll back the mouse drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated the mouse driver then you need to roll back the driver. Whichever applies to you, refer to the steps below. The problem may be caused by a corrupted or outdated driver. So you have to update or reinstall the mouse driver. How? Follow these steps:

• Open the Devices Manager from the Win X Menu.
• Then locate the Mouse and other pointing devices and right-click on the mouse driver to open the Properties.
• After that, switch to the Driver tab and click on the Uninstall Device button.
• Follow the screen option to completely uninstall it.
• Finally, disconnect the mouse and plug it back in to reinstall the mouse driver.

Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 6 – Try to check if your laptop is turning off the mouse

In case you don’t know, the power management can turn off the devices that are not in use to save battery power if you use a laptop. And this can also happen on USB-based devices like the mouse. Thus, you need to verify if your laptop is turning off the mouse.

• Go to Device Manager > Universal serial bus controllers > USB Root Hub > Power Management.
• After opening Power Management, uncheck the “Allow the computer to turn off this device to save power” option.
• If you have lots of USB Root hubs, you can try changing each one of them and see if it works or not.

Option 7 – Try updating the Graphics Drivers

• Tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. If you see a red or yellow sign that shows up against the driver, right-click on the driver’s name and select “Update Driver Software” or “Uninstall”. And if you find any “Unknown device”, you need to update it as well.
• Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
• Restart your PC.

Note: You also have the option to go directly to the website of your graphics card manufacturer and check if there’s a new update – if there is, download it.

Option 8 – Try setting the No Delay option for Touchpad

If you are using a laptop that’s touchscreen-based, you can try setting the delay to zero in the settings. To do so, simply go to Settings > Devices > Mouse and Touchpad. From there, you can set the delay before clicks to “No Delay”.

Stop Running This Script Error - What is it?

"Stop Running This Script" Error is a Windows Internet Explorer error message that is displayed in the following format with a yes and a no button:

Stop running this script?

A Script on this page is causing your web browser to run slowly.  If it continues to run, your computer might become unresponsive. This occurs when some scripts take an excessive amount of time to run. To be precise, there are some websites that use JavaScript, JQuery, and Active X scripts to run. These scripts are notorious for taking too much time to run. So, if you use the Internet Explorer as your web browser, then by default if the website takes a long time to load, the ‘Stop running this script error will be triggered. Other than this, if you are scripting an Active X control on the web page to transfer a very heavy file or run a huge database query, this may cause delays and lead to the error display. However, if you use Firefox, then the ‘Stop running this script error code will be promoted as ‘Unresponsive Script’ error.

Solution

Error Causes

The ‘Stop running this script error code’ is triggered due to multiple reasons. These include:

• Webpage programming errors
• Running a pop-up killer
• Spyware and viral infection
• Active X control errors

Further Information and Manual Repair

Here are some of the best methods that you can try to resolve Internet Explorer’s ‘stop running this script error’ on your PC:

1. Change the Internet Explorer Settings

This can be done by opening Internet Explorer and in the top menu, click on Tools, and then go to Internet Options. Now click on the Advanced Tab option. Locate where it says ‘Disable Script Debugging’. Once you find it uncheck the box beside it. Now close the browser and restart your PC. Access the same website on your IE web browser and see if the website opens. If it does, then the error is resolved. However, if it doesn’t, then you the underlying causes for the stop running this script error message could either be spyware or ActiveX control error.

2. Download Restoro

Whether the error occurs due to spyware invasion of Active X control error, it is advisable to download Restoro on your PC. This is a next-generation, innovative, and multi-functional PC repair tool that has several powerful utilities deployed together in one program. Plus you don’t have to get into the technicalities of resolving Active X control issues. Restoro is safe, bug-free, and efficient. It has a user-friendly interface and simple navigation which makes it quite easy for all levels of users to operate. It is compatible with all Windows versions including Windows 7, 8, XP, Vista, 8.1, and 10. This PC repair tool is a one-stop solution for all your script error repair needs. It includes the following utilities: a registry cleaner, a system stability detector, and an ActiveX control error scanner. It simultaneously scans for ActiveX control errors too. So, if the IE script error is triggered by ActiveX control issues, it resolves them too. To fix the ‘stop running this script’ error code on your PC, click here to download Restoro

When we get ourselves a new USB stick, new hard drive, or any storage device not including optical drives they are usually preformatted and ready to be used out of the box. However, reformating them has several benefits and while we are reformatting we can choose in which file system format we want the memory to be formatted. In this article, we will compare and explore 3 typical and standard format options you can get while formating a new media in Windows 10.

FAT32

The oldest one on the list, coming all the way from DOS days. Great for devices that need to be plugged in different operating systems and for USB flash drives. Its advantages are compatibility with all major operating systems and little memory usage comparing to other ones. However, the file system is limited to file sizes of the maximum capacity of 4GB and partitions can not exceed more than 32GB.

NTFS

First introduced in Windows NT this file system offered slower performance than FAT32 and somewhat limited usability but the main advantages were more stability and fewer errors. Its main advantages are support for files larger than 4GB and partitions larger than 32GB along with the ability for on the file encryption, main disadvantage would be limited operating system usage, NTFS can not be used on systems that work on FAT32 like MS-DOS for example or older versions of Windows. The best usage for this file system is in internal hard disk drives and system drives.

exFAT

New kid on the block, well at least from the perspective of the previous 2. exFAT offers unlimited file sizes and unlimited partition sizes but at a price that is even more limiting than NTFS. Some Linux distributions will require a driver to be installed in order to see the exFAT partition. The best use is in storage, in external hard drives. That's it, 3 major file systems, we hope that you have managed to learn something new today, and remember to drop by tomorrow for more articles about advice, tips, tricks, and troubleshooting.

A not long time ago we had an article about the deep WEB and dark WEB here on errortools.com explaining its origins and its purpose. The article can be found here if you are interested: https://errortools.com/windows/what-is-deep-and-dark-web/ Now at this point in time, we want to present you with 15 great Deep WEB sites that could offer you some information not found anywhere else, that could offer you some privacy, or simply to have some fun and safely explore how it is like to be part of deep WEB. Take notice that for successful visiting of given sites you will need to have installed TOR browser. More about Tor browser itself can be found here: https://errortools.com/blog/software-review-series-tor-browser/ and its official website for download here: https://www.torproject.org/download/ Make sure that you copy the onion link and paste it into your TOR browser in order to access the site. That being said, let’s begin.

Mail2Tor

http://mail2tor2zyjdctd.onion/ If you want secure and private ways of sending your emails then look no further. Mail2Tor uses a webmail client and encrypts each email received or sent, combine that for not storing IP addresses and you have a private and safe environment for your emails.

The Hidden Wiki

http://zqktlwiuavvvqqt4ybvgvi7tyo4hjl5xgfuvpdf6otjiycgwqbym2qad.onion/wiki/index.php/Main_Page The Hidden Wiki is the go-to site if you want to explore more of deep WEB since it is the site of collected .onion sites. Think of it as a registry of onion sites that want to be accessed publicly but offer anonymity.

TorLinks

http://torlinksd6pdnihy.onion/ TorLinks is another site focusing on .onion site listings. Site themselves are divided into categories and are easy to find. Take note that .onion sites come and go so make sure to visit frequently both The Hidden Wiki and TorLinks in order to be updated.

Torch Search Engine

ttp://xmh57jrzrnw6insl.onion/ Torch is the oldest and most well-known search engine for dark web links, with its database of over a million .onion websites there is a chance that you will find what you are looking for on it.

DuckDuckGo

http://3g2upl4pq6kufc4m.onion/ Integrated into TOR itself as a default search engine DucDuckGo has proven itself to be a great competitor and challenger to Google. But unlike Google, DuckDuckGo will not track you nor store your search activities making it a great general private search engine.

Facebook

https://www.facebookwkhpilnemxj7asaniu7vnjjbiltxjqhye3mhbshg7kx5tfyd.onion/ Yup, Facebook has its own .onion version of its popular platform. Now since Facebook itself is a social media platform anonymity is out of the question but with .onion routing, you can have and maintain a Facebook account from locations where you normally could not like in some countries where Facebook.com is banned.

Galaxy3

http://galaxy3bhpzxecbywoa2j4tg43muepnhfalars4cce3fcx46qlc6t3id.onion/ Galaxy3 is also a social platform, the site is mostly populated with code experts and other individuals posting all kinds of stuff.

The Dark Lair

http://vrimutd6so6a565x.onion/index.php/Board Dark Lair was the first image exchange website that evolved into a social network. One difference from the other two mentioned is that you can engage in the website without registration as an anonymous user.

Pro Publica

https://www.propub3r6espa33w.onion/ The aim of the five-time Pulitzer Prize winner ProPublica is “To expose abuses of power and betrayals of the public trust by government, business, and other institutions, using the moral force of investigative journalism to spur reform through the sustained spotlighting of wrongdoing.” It’s the first major online publication to have a .onion address. The non-profit newsroom is funded by organizations such as the Sandler Foundation and has made countless contributions to the fight for free speech and privacy.

Soylent News

http://7rmath4ro2of2a42.onion/ Soylent news is an onion site that well brings news. The difference from other sites of the same content is that Soylent news is community moderated without any big names involved so it is authentic in its content.

CIA

ttp://ciadotgov4sjwlzihbbgxnqg3xiyrg7so2r2o3lt5wz5ypk4sxyjstad.onion/ Tor’s history is an unlikely tale. It was created by the U.S Navy with the purpose of helping informants in foreign nations to communicate safely over the Internet. The Central Intelligence Agency (CIA), in that spirit, released a .onion site so that people from across the globe can browse their resources securely and anonymously.

Secure drop

https://secrdrop5wyphb5x.onion/ Secure drop is a platform for changing leaked information and for journalists to communicate with their leads in private. It is used by Washington Post, Pro Publica, and The Guardian.

Hidden Answers

http://answerszuvs3gg2l64e6hmnryudl5zgrmwm3vh65hzszdghblddvfiqd.onion/ Hidden Answers is Reddit or Quora of the dark web but as in the spirit of the dark web, all discussed topics and stories are in total anonymity.

SCI-HUB

http://scihub22266oqcxt.onion/ With over 50 million research papers in the domain of science shared freely, Sci-Hub eliminates all barriers of free knowledge and offers a unique approach to education and scientific information.

Smartmixer.IO

http://smrtmxdxognxhv64.onion/ Smartmixer is a bitcoin mixer. The service scrambles your bitcoin with other users making your purchases completely anonymous. And that's it. 15 dark WEB onion sites you need to visit. I hope that you enjoyed the list and found something useful in it. Also, note that onion links can change overnight so if any of provided links do not work just go to DuckDuckGo and search for the site with the onion at the end.

As you know, Excel sheet is frequently acclaimed as one of the most useful software that allows users to create spreadsheets, crunch numbers as well as prepare a business report. Usually, tapping the arrow keys to move from one cell to another. However, there are times when you might experience trouble in tapping them – for instance, they won’t work when you tap them. This kind of problem can be quite frustrating since no matter what you do, especially when you tap the arrow keys, instead of a single cell, it moves the entire spreadsheet. If you are one of the users who experience this problem, worry no more for this post will guide you on what you can do to fix it. When arrow keys won’t function as intended in Excel spreadsheets, it could be due to unintended behavior of the Scroll key or it could be related to some issues with the keyboard driver. Whatever the cause is, here are some suggestions you can check out to fix it.

Option 1 – Try to disable the Scroll Lock

The first thing you can do to fix this problem with arrow keys is to disable the Scroll Lock. Although doing this is easy, newer laptops don’t actually come with it so if your keyboard does not come with a scroll key, all you have to do is tap the Fn key and disable Scroll Lock. Aside from that, you could also use the on-screen keyboard to turn off the Scroll Lock. You will see its status on the Excel sheet which will help you to double-check. Moreover, you could also tap the Shift + F14 keys to toggle off the Scroll Lock. To use the on-screen keyboard to turn off Scroll Lock, follow the steps below.

• Tap the Windows key and type “on-screen keyboard” and then tap Enter.
• Once the on-screen keyboard is opened, you should see that the Scroll Lock is on the “On” position since the ScrLk keys are in blue.
• Like pointed out earlier, you can utilize the Scroll Lock indicator located in the status bar as well as disable or enable the scroll key by using this feature on Microsoft Excel.

Option 2 – Try turning on the Sticky key

If disabling the Scroll Lock did not fix the problem, you can try turning on the Sticky Key instead. A lot of users reported that this option fixed the problem for them. So you should try to turn on the Sticky key and to do that, follow the steps below.

• First, type “control panel” in the Start Search and click on Control Panel from the search results.
• Next, select the “Turn On Sticky Keys” option and click on OK.
• After that, go back and uncheck the “Turn On Sticky Keys” option. This should fix the malfunctioning arrow keys on Excel.

Option 3 – Try running the Hardware and Devices Troubleshooter

The first thing you can do to fix the problem is by running the Hardware Troubleshooter. Although it won’t make much of a difference, there’s still a possibility that it could automatically fix the problem with these function keys. To use it, refer to these steps:

• The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
• After opening Settings, look for the Update and Security option and select it.
• From there, go to the Troubleshoot option located on the left-hand side of the list.
• Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
• After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 4 – Update the keyboard driver

You can also update the keyboard driver to fix the problem. There are cases when an outdated or corrupted driver can fix the problem. To do so, follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Then type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
• From there, look for the keyboard driver and click on it.
• Next, right-click on the keyboard driver and select the Update driver option.
• After that, click the “Search automatically for updated driver software” option to proceed.

Option 5 – Reinstall the keyboard driver

If updating the keyboard driver didn’t help, then you might want to reinstall it. How? Follow the steps below.

• Tap the Win + R keys to launch Run.
• Type in MSC into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. Look for the keyboard driver, right-click on it and then select “Uninstall device”.
• After that, unplug the device and restart your PC.
• Then plug your device back in. Assuming your device is connected to your PC, open the Device Manager again.
• Next, click on the Action button and click the Scan for hardware changes button. That should fix the problem

Note: You could also completely uninstall the driver and go directly to the manufacturer’s website and download the latest driver for your hardware and then install it.

If you are using a dual monitor setup on your computer and you wish to change the Primary and Secondary monitor in Windows 10, then you’ve come to the right place as this post will guide you on how exactly you can do that. A lot of users use more than one monitor to be more productive so having dual monitors helps a lot. So if you have more than one monitor, know that you can actually select any monitor as the primary monitor after installing Windows. Changing the primary and secondary monitor in Windows 10 does not really require you to install any third-party application since you can get the job done by simply making some alterations in the Windows 10 Settings panel. You won’t have any problem in making such alterations since it is quite simple – from modifying the wallpaper to scaling and so on.

To get started, follow the instructions given below carefully.

Step 1: First, tap the Win + I key combination to open the Windows 10 Settings app and go to System and click the Display tab. Step 2: Next, look for the Identify button located on your right-hand side and then click on it. This button will help you check which one is the primary and the secondary monitor. Step 3: After that, select the desired monitor that you want to set as the primary one from the drop-down menu. Step 4: After that, mark the checkbox for the “Make this my main display” option. Step 5: After choosing the primary monitor, this will automatically set the other monitor as the secondary monitor. Restart your computer. So that’s how you change the primary and secondary monitor on your Windows 10 computer. Note that you can always go back to the previous setting of your monitor by following the same instructions provided above.

Error Code 0xc00000fd - What is it?

In its most basic essence, Error Code 0xc00000fd appears when a program can not be initiated. It can occur when a file or program is corrupted, incompatible with the current version of the operating system, or out of date.

This error code occurs primarily in Windows but is also present in previous editions of the operating system. The symptoms of this error and the resolution methods for each of these systems are essentially resolved in the same way.

Common symptoms include:

• Failure of programs to open properly, even if they were able to be opened in the past
• The appearance of an error message stating that the application couldn’t be started correctly

There are several different things that Windows 10 users can do to try to fix the appearance of Error Code 0xc00000fd on their machine. Some of these methods are fairly simple for the average user, while others may require advanced knowledge and comfort with diving into the deeper tools and settings of the Windows operating system. If you have difficulty in implementing the methods below, contact a qualified Windows repair technician to assist you in the resolution of the error code.

Solution

Error Causes

Error Code 0xc00000fd can arise when program files are not recognized properly by the operating system, when the operating system is no longer compatible with the program being run, when files are missing or corrupted, or when the program has been changed in a substantial way. Each of these causes requires a different method of resolution.

Further Information and Manual Repair

Several methods can be used to attempt to resolve Error Code 0xc00000fd on your computer. Basic users can use some of these methods, while others require familiarity with advanced tools and options in Windows. If you have trouble implementing the steps below, contact a qualified professional to assist you. Here are the top ways to deal with Error Code 0xc00000fd on your machine:

Method One:  Check for Updates using the Windows Update Tool

In some cases, compatibility issues can be resolved through updates and patches available directly from Microsoft via the Windows Update tool. This is most likely the case if you have not kept up with regular updates on your machine over time. In your settings, open up the Windows Update tool and run a scan to see if there are any required updates available for your programs or for the operating system itself. If there are updates, install them, then reboot your computer to make sure that all updates are able to be fully applied to your operating system. Attempt to open the program that caused the error after you are finished to see if this method addressed the problem fully or if an additional method needs to be used.

Method Two:  Roll Back to an Earlier Version of the Updates

Sometimes, an update can cause a compatibility issue. If you have previously been able to open the program in question without any problems, but have recently installed an update on your computer, that update may have been the source of the problem. If this is the case, roll your system back to an earlier stage of updates to see if that fixes the problem. If so, you may need to wait to reinstall the updates until Microsoft corrects the issue.

Method Three:  Run Scans on Your Registry, Antivirus Software, Drivers, and Update Troubleshooters

If there truly is a corrupted or missing file within the program that you are trying to run, you can open up several tools to scan for the file that may be causing the trouble and attempt to fix it. Run the following tools to try to fix the problems:

• Windows Registry Repair Tool (this particular tool may take some time to complete)
• Windows Update Troubleshooting Wizard
• Windows Drivers Updates
• Antivirus software or Microsoft Security Essentials

After running each of these tools, restart your computer to allow any necessary changes to be applied to your system. If the above methods do not fix error Code 0xc00000fd on your particular device or if you do not have the confidence and knowledge to implement these steps on your own, get in touch with a Windows repair professional who can help you to resolve the problem.

Method 4: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

One of the most common ways cybercriminals use to inject suspicious code into devices is by tricking users into installing a malicious program on a targeted device. Oblivious users are vulnerable to such tricks, which is why Microsoft has been working hard in the background to address this issue. Recently, Microsoft announced the availability of a sandboxed version of Windows 10 that runs inside Windows 10 in order to isolate suspected software to run inside it and protect the system from potential threats. This Windows Sandbox feature is a new feature that keeps your computer secure. It is a virtual disposable environment that you can enable. So if suspect any software of being malicious, you can run this software in an environment and ensure that it won’t interfere with any normal processes and would not jeopardize files on your computer. To simply put it, “Windows Sandbox is a new lightweight desktop environment tailored for safely running applications in isolation”. So if the Sandbox is closed, all the residual files, software, and other data are deleted permanently. To enable Windows Sandbox, refer to the instructions provided below. Step 1: You have to make sure that you are running either Windows 10 Enterprise Editions or Windows 10 Pro and that your computer is running build 18305 or newer. Step 2: After that, you have to enable Virtualization to let another instance of Windows 10 running in Sandbox mode. Step 3: Next, search for Windows Features on and off in the search box and then select the appropriate entry. Step 4: From the list, go to the mini window and check the Windows Sandbox and then click on OK. Step 5: Afterwards, in the Cortana Search box, search for “Windows Sandbox” and select the related entry to run it in an elevated window. Step 6: Then from your main computer (host), copy the executable file and paste it inside the Windows Sandbox environment. Step 7: Now run the executable file in the Sandbox environment and use it as you normally do. Step 8: Once you’re done, close the Windows Sandbox application and as mentioned, every data regarding the executable file and the temporary environment will be deleted. Step 9: And for the sake of safety, ensure that there are no modifications made to the host because of the executions in the Sandbox environment. You have the option to contact Microsoft for feedback related to Windows Sandbox. You can use the traditional Feedback Hub if you have any suggestions or any issues. Just fill in the appropriate details and select Windows Sandbox for the feature category under the Security and Privacy section. And if you have any issues related to the execution of and within Windows Sandbox, simply choose “Recreate my problem” then select Start capture to reproduce the issue, and once you’re done, select Stop capture.

Code 0xC1900208 0x4000C, What is it?

The Error Code 0xC1900208 – 0x4000C is an error that is caused by an installed application or program on your computer that is not compatible with Microsoft Windows 10. The incompatible application prevents you from being able to complete the upgrade to Microsoft Windows 10 and will continue to do so until the issue is resolved. Common symptoms include:

• You receive a dialog box displaying Error Code 0xC1900208 – 0x4000C
• You are unable to successfully complete the Microsoft Windows 10 upgrade process.

Solution

Error Causes

Error Code 0xC1900208 – 0x4000C is caused by a non-compatible application or program that is currently installed on your computer, and is not allowing the Microsoft Windows 10 upgrade to finish the installation and update process.

• The upgrade is stopped due to an incompatible app or program.
• Out of date or no longer supported software can cause this error to occur.
• Device drivers that are not up to date or no longer compatible.
• The computer might pick up malware along the way and might be preventing the upgrade. If error code 0xC1900208 – 0x4000C is not rectified, you’ll not be able to proceed with your Windows 10 upgrade.

Further Information and Manual Repair

The good news is, error code 0xC1900208 – 0x4000C is a relatively common problem that is usually easily fixed by the user at home, though it can be a little time-consuming. To elude this time-consuming process, use a powerful tool to rectify the issue in no time (TSC). Before making any attempts to repair this error, ensure to perform a compatibility test.

• Check the compatibility of applications and programs installed on your computer to locate and remove, or fix the one that is incompatible. (Don't stop at the first one you find, there could be multiple incompatibility issues.)
• Check to ensure all programs and software are not outdated or no longer supported, and remove or fix any outdated or unused, unnecessary programs or software. (This is also a great way to free up space and clean your computer up a bit.)
• Check to ensure that all of your device drivers are current, up to date, and compatible with Microsoft Windows 10, and replace or update where necessary.

Method 1:

Use the get Microsoft Windows 10 application on your computer to check its compatibility, follow the steps below to run the check.

1. Look at the taskbar, to the right; you will see an icon for Microsoft Windows 10, right-click the icon. Locate the option in the menu to check the status of your upgrade. This will open an app for getting Microsoft Windows 10.
2. Next, you will see 3 lines on top of one another on the upper left side, this will open a drop-down menu, once you have this menu open, locate the option to check the compatibility of your computer.
3. Microsoft Windows will then run a check of your entire computer to check for compatibility with Microsoft Windows 10. Once it has finished its check, a pop-up window will display whether or not your computer will work with Microsoft Windows 10, and will also display a list of any hardware and software that are not compatible with the upgrade.
4. This may not catch everything and there may still be incompatible programs so the previous steps, though time-consuming may still be necessary.

Method 2:

Once the incompatible applications are discovered, use the control panel to remove/uninstall them. The steps are below:

1. Locate your computer’s Control Panel.
2. Choose the option that says “Programs”
3. From the options available, select the ‘Programs and Features’ link.
4. Locate the app in the queue or menu.
5. Right-click and choose the uninstall option.

If you get an Error Code 15 or Error Code 16 while you are browsing the web and you notice that your access is blocked to a particular website, then read on as this post will guide you in resolving this problem. Both Error Code 15 and Error Code 16 have the same message that states, “Access Denied: This request was blocked by the security rules”. Note that the error depends on what kind of browser you are using, as well as the operating system and network that you are using. On the other hand, the fixes for this error are the same and there is a handful of them that you can check out just make sure to follow each one of them carefully.

Option 1 – Sync Date and Time

The first thing you can try is to sync the Date and Time of your computer as the wrong Date and Time settings are one of the most common causes of connection problems like Error code 15 or Error code 16. This is because of the incompatibility between the SSL Certificate validation date and the System Clock. Thus, you have to sync your System Clock. Refer to the steps below to do so.

• Right-click on the Taskbar and click on the Adjust Date and Time option.
• Next, click on the Sync Now button to synchronize the Date and Time with the Microsoft Servers.
• Now make sure that the Time Zone that’s set on the same page is correct.

Option 2 – Try to reset the affected browser

Resetting the affected browser might help in fixing Error Code 15 or Error Code 16.

Mozilla Firefox

• Open Firefox and click the icon that looks like three stacked lines located at the top-right section of the browser.
• Next, select the question mark icon from the drop-down menu.
• Then select “Troubleshooting information” from the slide-out menu.
• After that, click on the “Reset Firefox” button located at the top-right section of the newly opened web page.
• Now select “Reset Firefox” in the confirmation pop-up window that appears.

Google Chrome

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

Internet Explorer

• Launch Internet Explorer.
• Next, click the wrench icon for Settings.
• Then click Internet Options.
• After that, go to the Advanced tab.
• From there, click the Reset button. This will reset Internet Explorer’s settings to their default condition.
• Now click OK to save the changes made.

Option 3 – Temporarily disable Firewall and third-party antivirus

Firewall and antivirus programs are known to block files the instant it detects a threat to the system. However, there are some cases when it can also block a file even when it’s a safe one. Thus, your antivirus or firewall programs might be the reason why you can’t download anything on your Windows 10 computer. To isolate the issue, you need to temporarily disable both the Firewall and antivirus programs and then check if you can now download anything from the internet. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

Option 4 – Disable the Proxy server

You can also try to disable the Proxy server for your LAN to fix Error code 15 or Error code 16 especially if your computer was attacked by some malware or adware recently. In such cases, there is a chance that the malware or adware has changed your network settings in order to generate intrusive advertisements. Thus, you have to disable the proxy server and you can do that by following these steps:

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 5 – Check your VPN

If you are using a VPN application, there are times when it causes some issues like this error. If that’s the case, you can try to disable your VPN temporarily and see if the error is resolved or not and if turns out that your VPN is the culprit, you have to uninstall it and install a new one or its latest version. To uninstall it, follow the steps below.

• Tap the Win + R keys to open the Run dialog box
• Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
• From there, look for the VPN service you are using, select it and then click on Uninstall to remove it.
• After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.