Fix The backup application could not start

What is 0x3D55? As you know, Windows 10 is loaded with various Universal Windows Platform or UWP apps such as the Microsoft News, Weather, Calculator, Windows Mail, and many other applications that are based on the modern UWP platform of Microsoft that was introduced in Windows 10. Each one of these apps has a shared piece of code in the kernel for them to be able to get executed across any device that runs the Windows 10 OS which includes laptops, PCs, 2-in-1 devices, mobile phones, mixed reality headsets, and many more. However, there are times when the runtime information for these apps ends up getting corrupted which causes them not to function as expected and throws errors like the error 0x3D55. This kind of error can be pinned down when the UWP app malfunctions and you can also find an error message in the Event Log that reads, “0x3D55: Package family <App name with ID> runtime information is corrupted”. So if you encounter this error, read on for this post will walk you through fixing it. There are three suggestions you need to check out to fix this error – first, you can try to reset the Microsoft Store cache, second, you can try to re-register or reinstall the problematic app and lastly, run the Windows Store App troubleshooter.

Option 1 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

• Right-click on the start button and click on Command Prompt (administrator).
• Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
• Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.

Option 2 – Run the Microsoft Store Apps troubleshooter

The Microsoft Store Apps Troubleshooter will help you in fixing the error 0x3D55. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.

1. Tap Win + I keys again to open the Windows Settings panel.
2. Go to Update & Security and then go to Troubleshoot.
3. On your right-hand side, scroll down to find the Windows Store Apps and then click on the Run the troubleshooter option and see if it fixes the problem.

Option 3 – Try to re-register the UWP app via PowerShell

• First, type “command prompt” in the Start Search and right-click on Command Prompt and then select the “Run as administrator” option.
• Next, navigate to this location in the command line utility: C:/Users/<Insert Username>/AppData/Local/Packages
• After that, execute the “DIR” command to view the list of all the directories in the given location.
• Once the list appears, look for the ID of the problematic app and take note of it.
• Now tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
• If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
• Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:

PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.<YOUR APP ID HERE>).InstallLocation + 'AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"

• Wait for the process to be completed and then restart your computer.

Keyboard shortcuts are undeniably one of the most utilized ways and are helpful in maximizing productivity through the various applications at top speed in Windows 10. It offers the option to create custom keyboard shortcuts that allow users to launch apps, and even websites, instantly. There are already tons of keyboard shortcuts that are built-in in Windows 10 but in case you don’t know, you can actually create new ones. Doing so is not a difficult task and in this post, you will be guided on how you can exactly create custom keyboard shortcuts in your Windows 10 computer. Most users would create desktop shortcuts or pin the apps in the taskbar to speed up the process of working on their computers. It is an easy task to do since you can easily do it by dragging an app from the Start Menu to the desktop or by simply right-clicking on the executable app and selecting the “Create Shortcut” option. However, doing so would take physical effort and there are times when you have to minimize all the apps to get to the desktop so you can click the shortcut and this is where the Custom Keyboard Shortcuts come in handy. You can create Custom Keyboard Shortcuts in Windows 10 for various programs – from the traditional desktop apps to the new universal apps – you can fling in a shortcut so that you can instantly open them faster compared to when doing it manually and besides this also wouldn’t affect any of the ongoing system activity. To get started, you need to follow the steps provided below carefully.

To add Custom Keyboard hotkeys to a program and website desktop shortcuts, here’s what you have to do:

Step 1: First, you have to right-click on the app or website and select Properties. Step 2: After that, go to the Shortcut tab and from there, you will see the “Shortcut key” textbox which allows you to enter a new or custom keyboard shortcut for the app or website. Step 3: In the textbox field, input your preferred letters to set up the new hotkey. Keep in mind that this custom shortcut has to be combined with the Ctrl + Alt keys which means that if you want to select “N”, you have to tap the Ctrl + Alt + N keys. Step 4: Once done, click on the Apply and OK buttons to save the changes made and then close the window. Step 5: After that, tap the newly created keyboard shortcut, Ctrl + Alt + N keys again to open the app or website you’ve set up earlier.

To add Custom Keyboard hotkeys to a desktop app or an independent program that can be installed using direct download, here’s what you have to do:

Step 1: First, open the Start Menu and look for the icon/tile of the required app in the menu. However, if you are not able to find the desired app, then just click on the All Apps option to navigate through all the apps that are installed on your PC. Step 2: Once you find the app, just right-click on it and select More and then click on the “Open file location” option. Step 3: This will open a new window with the shortcut icon. Right-click on the app’s shortcut icon and select Properties. Step 4: This will open the Properties window where you can add the shortcut combination. Keep in mind that just like the previous method, the custom shortcut has to be combined with the Ctrl + Alt keys. For instance, if you select E, then you also have to set a keyboard shortcut that includes Ctrl + Alt, so it will be, Ctrl + Alt + E. Step 5: Once you’re done, click on the Apply and OK buttons to save the changes made. You should now be able to use the custom shortcut key you’ve set.

Error Code 0x8024001e - What is it?

Error Code 0x8024001e is most commonly associated with the installation of apps from the Windows store, although versions of the error have been present in multiple versions of the Windows operating system. At its most basic level, the error says that a program has not been installed, even after the installation wizard has run through to completion.

Common symptoms include:

• Inability to open or run apps downloaded from the Windows store
• The error message reads, “Something happened and this app couldn’t be installed. Please try again.”

The solutions to Error Code 0x8024001e are somewhat complex, so it is a good idea to get in touch with a computer repair professional if you do not feel confident in your ability to follow the steps below to complete. However, most users should be able to follow the steps below and achieve the desired results.

Solution

Error Causes

There are a couple of different causes that can lead to the appearance of Error Code 0x8024001e. In some cases, extraneous data left in the app cache can cause the problem. In other cases, particular processes may need to be manually reset to clear the problem. Last, but not least, unresolved updates may lead to Error Code 0x8024001e causing issues with downloaded and installed apps from the Windows Store.

Further Information and Manual Repair

There are three primary methods to address the appearance of Error Code 0x8024001e. These should work for all users, regardless of the specific cause for their machine. The methods below do require some advanced skills in computing, so be sure to contact a Windows repair technician if you have trouble following the instructions below.

Here are the top ways to repair Error Code 0x8024001e on Windows 10:

Method One:  Clear the App Cache and Use Power User Options

In many cases, simply clearing your app cache can resolve the errors that pop up when you are downloading, installing, or updating any apps that have come from the Windows store. This method may not perfectly resolve the problem every time, but it is a step that should always be done before any others.

Next, open up the Power User options by pressing both the Windows key and the X key at the same time. Choose “Command Prompt (Admin)” from the options that appear. Then type in the commands into the prompt, one at a time:

• net stop wuauserv
• cd/windows
• rename SoftwareDistribution SoftwareDistribution.bck
• net start wuauserv

Restart your computer after these changes have been made so that all changes can take effect. You may be able to access the desired programs and apps after this is complete.

Method Two:  Run Your Registry Repair Tools

Sometimes, the best way to repair Error Code 0x8024001e is to simply open up the Window Registry tools and run the repair process. This will scan your registry for any errant entries, corrupted entries, or missing entries, repairing them automatically as the device is able to do. This process may take some time to complete, so plan accordingly.

After this process is complete, it is always a good idea to restart your computer to apply any changes that have been made. Reattempt to install or run the program in question one this is done.

Method Three:  Run Windows Updates as Necessary

Last, open up the Windows Update tools to check to see if any of your programs need to be updated or if your operating system needs to be updated. Install each of the updates, restarting your computer after the entire process has been completed so that they can fully take effect on your machine. You should be able to run the programs that had caused problems once this is complete.

It is important to keep up-to-date on your system and program updates to avoid future errors in installations and downloads from the Windows store.

In most cases, using the steps above should allow you to use the apps that you’ve downloaded from the Windows store without Error Code 0x8024001e popping back up. If the problem persists or if you have not been able to follow the steps listed above to remedy the error, it is a good idea to contact a qualified professional who is experienced in working with Windows 10 errors.

Method Four: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

If you receive an error that says, “An unspecified error occurred during System Restore (0x800700b7)” when you tried to restore your Windows 10 PC, worry not, for this post will help you resolve the problem. This kind of error typically occurs when System Restore was not completed successfully and fails instead with this error. Before you start, you must not abruptly shut down your computer and wait for the error to occur. You may receive this error due to many possible reasons. It could be caused by your antivirus program that’s not letting the process complete or corrupted system files which causes the failure or it could also be caused by an unsuccessful installation of a Windows Update. Here are some fixes you can check out if you can still boot into your computer:

Option 1 – Try to disable your antivirus program

Disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the System Restore process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and then run System Restore again, don’t forget to enable the antivirus program back again.

Option 2 – Run the DISM tool

The next thing you can do is run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like the blank dialog boxes. To repair these corrupted system files, you can run the DISM commands:

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.

Option 3 – Run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re getting the errors 0x8024a11a and 0x8024a112. To run the SFC command, follow the steps given below.

• Type “cmd” in the Start search and then right-click on the appropriate search result.
• Next, select “Run as administrator” to open Command Prompt with admin privileges.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

• Now restart your computer and see if the problem is fixed or not.

Option 4 – Try to run the System Restore in a Clean Boot State

If the first three given options didn’t work and the service still keeps on failing even though the service is running, you can try putting your computer in a Clean Boot State and then try to run System Restore again.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to run System Restore again and see if the process goes smoothly.

Option 5 – Run the Windows Update Troubleshooter

You might also want to run the Windows Update Troubleshooter as it could also help in fixing the problem with System Restore. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go. On the other hand, if you can’t boot into your Windows 10 computer, here are some fixes you can try instead:

Option 6 – Try running System Restore in Advanced Startup Options

If you cannot boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.

• Boot your computer into the Advanced Startup Options screen.
• From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
• Now select Troubleshoot > Advanced Options > Command Prompt.
• After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.

Option 7 – Run the SFC scan and DISM via Advanced Startup Options

Like what you did in the first given option, you can use the Advanced Startup Options to run both System File Checker and DISM. All you have to do is boot into the Advanced Startup Options and from there select Troubleshoot > Advanced Options > Command Prompt. After accessing Command Prompt, you can run the System File Checker scan first by entering the “sfc /scannow”. As for DISM, you can run the “Dism /Online /Cleanup-Image /RestoreHealth” command.

Option 8 – Try to run the Automatic Repair Utility

You might also want to use Automatic Repair in fixing the error. To do so, follow the steps below.

• You can start by creating and booting from a bootable Windows 10 USB Stick.
• After that, click on Repair your computer located in the bottom left corner when you are on the initial Windows Startup screen.
• Next, click on Troubleshoot, and then on the other screen, click the Startup Repair option.
• Now select the operating system you want to repair. Once you do that, it will start to repair your operating system. Wait until the process is completed and then check if the problem’s now fixed.

0xc00d36cb error shows up when you are trying to play a video or movie using the default player in Windows. This error can occur due to a glitch in the media player or corrupted system files. in this guide, we will show you how to tackle this issue and fix it.

1. Run the video playback troubleshooter

   • Click on Start and select Settings.
   • Go to Update and Security.
   • Scroll down and open the Troubleshoot tab.
   • Scroll down and select the Video Playback option.
   • Click the Run the Troubleshooter button.
   • The troubleshooter will perform an initial scan and offer a few options.
   • Select Continue with this troubleshooter.
   • The troubleshooter will scan the system again for driver and codec issues.
   • Follow on-screen instructions and apply recommended fixes.

2. Reset the Movies and TV app

   • Click on Start and select Settings.
   • Go to Apps and open the Apps and features tab.
   • Scroll down to Movies and TV.
   • Select Movies and TV.
   • Click Advanced options.
   • Scroll down and click on the Reset button.

3. Create a new user account

   • Click on Start and select Settings.
   • Open Accounts.
   • Open the Family & other users tab.
   • Scroll down to Other users and click the Add someone else to this PC button.
   • In the Microsoft account window, type your email address.
   • If you don’t want to enter an email address and establish a local account, click on I don’t have this person’s sign-in information option instead.
   • Next, select Add a user without a Microsoft account (for a local account).
     • Else, enter your Microsoft account login details.
   • Enter a user name and password for your new account. Also, select a security question and add an answer to it.
   • Once the new profile is ready, log out of your current account.

4. Check for permission issues

   • Right-click on the problematic file and select Properties.
   • Open the Security tab.
   • Click the Advanced button.
   • In the Advanced Security Setting window, click the Change link.
   • In the Select User or Group window, enter Everyone in the text box.
   • Click the Check Names button.
   • Click OK and Apply to save the changes.
   • Close all the Properties windows.
   • Try playing the file or modifying the properties and check for any improvements.

User32.dll Error Code - What is it?

User32.dll is a Dynamic Link Library file. Windows stores instructions for graphical elements such as dialog boxes and Windows in this file. This file is a crucial file, necessary to run Windows operations. If this file is damaged, deleted, or removed from the system you may not be able to run the programs on your system that use and share the User32.dll file thereby causing you inconvenience. The User32.dll file error is displayed in the following format:

“This application has failed to start because USER32.dll was not found. Reinstalling the application may fix this problem.”

Or

“[Program] illegal system DLL relocation”

Program here refers to the name of a program that caused the User32.dll error message.

Solution

Error Causes

User32.dll errors are triggered by the following reasons:

• Missing and damaged .dll files
• Viral infection
• Registry corruption

User32.dll error is also referred to as C0000135 blue screen of death error. When the User32.dll error occurs it not only locks you out of your desired program but also turns your computer screen blue. If the error is not repaired timely it may expose your PC to serious threats such as abrupt system shutdowns, system failure, and crash.

Further Information and Manual Repair

To resolve the User32.dll error on your PC, try the following solutions:

1. Reinstall Programs Causing User32.dll errors

Sometimes User32.dll error may occur due to missing DLL files.  This happens when you delete a program from your PC and accidentally the DLL file also gets deleted which is shared by other programs on your system. Therefore to resolve this first find out what programs on your system use User32.dll to load and run on your system. To do this use the Tasklist command-line tool. It displays the names of all the programs that currently use the User32.dll file. After this, reinstall the programs that use User32.dll files on your system. This will hopefully resolve the error.

2. Install and Run Restoro

If it doesn’t, then this probably means that the damage is deep-rooted. It is related to the damaged DLL files, registry corruption, or viral infection. To resolve all of these causes in one go, it is best to download Restoro instead of downloading 3 different software to resolve each cause for the error separately. This is basically an advanced, innovative, and multi-functional PC repair tool embedded with multiple powerful utilities including a registry cleaner, and a system optimizer. It is a one-stop solution for all your PC-related problems including the User32.dll error. The registry cleaner wipes the clutter and obsolete files damaging the hard disk and simultaneously repairs the DLL files and the registry. The antivirus feature removes all the viruses on your system while the system stability utility boosts the PC speed significantly. It is safe, user-friendly, and compatible with all Windows versions including Windows Vista, XP, Windows 7, 8, 8.1, and 10. Click here to download Total System Care to resolve the User32.dll error right away.

If you have multiple products with Windows on them, Copy & Paste text between them is easy as 1,2,3 and we will be happy to tell you how can you do it. Hello and welcome everyone, today we will see how can we share text information between 2 devices using Windows 10 in instant. In order for you to be able to share text information between devices, there are two prerequisites that you must meet. The first is that all devices must be connected to the internet, the second is that you must have a Microsoft account. If you have both of these things continue with the tutorial, if you do not have a Microsoft account go to Microsoft website and create one for free. Also, know that this option needs to be turned ON on all devices in order to work. So steps we will explain will have to be done on each device, if you already have some device logged in and connected to Microsoft account, you can skip setting it up. Click on ⊞ WINDOWS and click on settings. Then click on System. Once you are in the system, on the left tabs find and click on Clipboard. If you are not logged in to your Microsoft account do so on the right panel by locating Sync across devices and click on sign in. When you are signed in click on the option to turn it on. One option is turned ON, you will be greeted with two choices, to copy everything from the clipboard automatically or to choose text which you want to sync and paste it with ⊞ WINDOWS + V. Choose whatever better suits your needs, and you are done. Repeat these steps for other devices and you are done.

When it comes to downloading and installing games in the Windows operating system, Steam is one of the well-known sources. You can find many big titles in Streams such as PUBG, Heaven Vaults, and a whole lot more. It is undeniably a great source of getting games in the Windows operating systems. However, just like other software, Steam is not immune to errors as you could encounter errors while using it. This isn’t caused by a bad code but also due to reliance on various factors in both respects to the software and hardware. One of these errors is the Application Load Error 5:0000065434. This kind of error can appear when you launch numerous game titles on your Windows 10 computer like Skyrim, Oblivion, Bully, Morrowind, Vortex, and many more. To fix this application error in Steam, you can try to copy the Steam executable file or use the Command Prompt. You could also try to verify the integrity of the game files feature or delete any conflicting files on your computer.

Option 1 – Try copying the Steam executable file

The first thing you can do to fix the error is to copy the executable file of Steam.

• First, right-click on the desktop shortcut of steam located on your Desktop and click on the “Open file location” option.
• After that, copy the executable file for Steam and navigate to the folder of the library of the games which is usually located in SteamSteamAppsCommon
• Now paste the Steam executable file you just copied inside the folder of the game and see if it fixes the error or not.

Option 2 – Try to use the Command Prompt

• In the Start Search, type “command prompt” and right-click on Command Prompt from the search results and then select the “Run as administrator” option.
• After opening Command Prompt as administrator, execute the following command:

cd "C:Program Files (x86)Steamsteamappscommon" mklink "steam.exe" "C:Program Files (x86)Steamsteam.exe"

• The command you entered will create a link between the executable file of Steam to the operating system. Once you see a message that states, “Operation completed successfully”, restart your computer.

Option 3 – Try to use the “Verify integrity of the game files” feature

The next thing you can do to get rid of the error is to use the “Verify integrity of the game files” feature. How? Refer to these steps:

• Open Steam and right-click on the entry of the game where you encountered the error in the Library and then select Properties.
• After that, navigate to the LOCAL FILES tab and click the “VERIFY INTEGRITY OF GAME FILES” button.
• Wait for the process to be completed and see if the feature has helped in fixing the error or not.

Option 4 – Try to delete any conflicting files

The error might be caused by some conflicting files on your computer which is why you have to delete them. To do that, follow these steps:

• Open the Documents folder and look for the folder created by the game that’s throwing the error. For instance, it could be stored in the “My Games” folder.
• Next, delete the folder and then try to launch the game again and see if the error is now fixed.

Recently, a number of users reported that their Google Chrome browser does not remember any accounts, login sessions, as well as passwords. So if you are one of the users who experience the same problem, then you’ve come to the right place as this post will guide you on what you can do your Chrome browser does not save passwords, remember accounts and login sessions in Windows 10. This issue in Chrome could be caused by a lot of factors. It is possible that there is a setting in Chrome that prevents the browser from saving any data. It is also possible that the Google Chrome profile or the Cache folder for Chrome has become corrupted. Moreover, a third-party antivirus program could also be blocking the browser’s functionality in saving data. Whatever the cause is here are some suggestions you could follow that will help you fix the problem but before you do that, you can try to update your Chrome browser to its latest version first. If it didn’t work, then proceed to the given options below.

Option 1 – Try to clear browser cache

• Open your Google Chrome browser.
• After that, tap the Ctrl + H keys. Doing so will open a new panel that allows you to delete the browsing history and other data in your browser.
• Now select every checkbox that you see and click on the Clear data button.
• Then restart your Chrome browser and check if you can now complete the download again.

Option 2 – Try to delete the cache files for Google Chrome

The next thing you can do is to delete Chrome’s cache files or its store information which helps it in loading cached webpages faster when you pull them up. However, if it turns out that the cache files are corrupted, then it’s no wonder why Chrome is unable to save passwords. To fix this, you can try to delete the cache files for Google Chrome webpages and you can do it by following these steps:

• First, open Google Chrome.
• Next, open this address in Chrome – chrome://settings/clearBrowserData
• After that, go to the Advanced tab and select all time as well as the first four options.
• Now click on the Clear data option and then restart the Chrome browser once the cache has been cleared.

Option 3 – Try allowing Google Chrome to keep local data

If the option to keep local data is disabled in Google Chrome’s settings, it won’t be able to store local data in the browser. Thus, you need to enable it by following these steps:

• Open Chrome and enter this address – chrome://settings/clearBrowserData
• After that, drag the toggle button off for the “Keep local data only until you quit your browser” option.
• Once done, restart Google Chrome and check it fixed the problem or not.

Option 4 – Try to enable the setting that offers to save password

As you know, a lot of websites offers users a choice to save a password and you can also do the same with the Chrome browser. You just have to enable this particular setting by going to the address, chrome://settings/passwords. From there, drag the toggle button for the setting Offer to save passwords, off.

Option 5 – Try to create a new profile for Chrome

If your user profile in Google Chrome ends up getting corrupted, it is most likely the reason why Chrome is unable to save passwords. Thus, you need to create a new user profile. How? Follow the steps below.

• First, click on the account icon located at the top-right corner of the profile.
• Next, go to the Manage People section and select Add Person > Add.
• After that, enter the details to add the new account and then restart Chrome.

Option 6 – Reset Chrome

Resetting Chrome can also help you fix the problem. This means that you will be restoring its default settings, disabling all the extensions, add-ons and themes. Aside from that, the content settings will be reset as well and the cookies, cache, and site data will also be deleted. To reset Chrome, here’s what you have to do:

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

Option 7 – Try to clean reinstall Chrome

There are instances when programs leave files behind after you’ve uninstalled them and the same thing can happen to Chrome so before you reinstall Chrome, you have to make sure that you have deleted the User Data folder. To do so, refer to the following steps:

• Hit the Win + R keys to open the Run dialog box.
• Next, type “%LOCALAPPDATA%GoogleChromeUser Data” in the field and hit Enter to open the User Data folder.
• From there, rename the default folder and name it something else, e.g. “Default.old”.
• After that, install Google Chrome again and check if the issue is now fixed.

My Maps Wizard is a browser extension for Google Chrome Developed by Mindspark Inc. This extension offers users access to different websites that offer route planning, map views, and other traveling tools.

While all this might sound interesting and useful, this extension has been marked as a Browser Hijacker by several popular anti-virus applications.

When installed this extension changes your default home page and new tab page to MyWay.com or Ask.com depending on the extension version. It also monitors and records user browsing activity that it later uses to display sponsored / unwanted ads throughout your browsing sessions. While browsing the internet with this extension active and installed you will see additional pop-up ads, sponsored links, and injected ads into search results.

About Browser Hijackers

Browser hijacking is a form of unwanted software, often a browser add-on or extension, which causes modifications in the browser’s settings. There are lots of reasons why you may experience a browser hijack; however commercial, advertising, and marketing are the primary reasons for their creation. It redirects you to the sponsored websites and injects ads on your internet browser that assists its creator to generate earnings. Although it may seem naive, these tools were created by malicious people who always attempt to take full advantage of you, so that hackers can easily earn money from your naive and distraction. Browser hijackers could also allow other harmful programs without your knowledge to further damage your personal computer.

How you can know whether the web browser is hijacked?

There are numerous symptoms of web browser hijacking: 1. you notice unauthorized modifications to your web browser’s homepage 2. you find new unwanted favorites or bookmarks added, usually directed to ad-filled or pornography sites 3. the default search engine and the default web browser settings are altered 4. you find many toolbars on the internet browser 5. never-ending pop-up ads appear and/or your browser pop-up blocker is disabled 6. your browser has instability problems or exhibits frequent errors 7. you can’t visit specific websites such as homepages of anti-malware software.

So how does a PC get infected with a browser hijacker?

There are a number of ways your PC can get infected by a browser hijacker. They generally arrive by way of spam email, via file-sharing websites, or by a drive-by download. They may also originate from any BHO, browser extension, toolbar, add-on, or plug-in with malicious intent. A browser hijacker may also come bundled up with some freeware that you unwittingly download to your PC, compromising your internet security. An example of some infamous browser hijacker includes Conduit, Anyprotect, Babylon, SweetPage, DefaultTab, RocketTab, and Delta Search, however, the names are often changing. Browser hijacking can lead to severe privacy problems and even identity theft, affect your web browsing experience by taking control of outgoing traffic, drastically slows down your personal computer by consuming lots of system resources, and cause system instability as well.

Learn how to remove a browser hijacker

Certain browser hijacking can be quite easily stopped by finding and eliminating the corresponding malware software through your control panel. Having said that, the majority of hijackers are quite tenacious and need specialized tools to remove them. Furthermore, manual removals require in-depth system knowledge and therefore could be a very difficult task for novice computer users. Industry experts always suggest users eliminate any malicious software including browser hijacker by using an automatic removal tool, which is simpler, safer, and quicker than the manual removal solution. One of the best tools for correcting browser hijacker infections is SafeBytes Anti-Malware. It will help you remove any pre-existing malicious software on your system and provides you real-time monitoring and protection against new internet threats. Employ a system optimizer (such as Total System Care) along with your antivirus software to correct various registry issues, eliminate computer vulnerabilities, and boost your computer performance.

What To Do When You Cannot Install Safebytes Anti-Malware?

All malware is bad, but certain types of malware do much more damage to your computer or laptop than others. Certain malware variants modify web browser settings by adding a proxy server or change the PC’s DNS configuration settings. In these instances, you’ll be unable to visit certain or all of the sites, and thus not able to download or install the required security software to eliminate the computer virus. So what to do if malicious software keeps you from downloading or installing Anti-Malware? There are a few actions you can take to get around this issue.

Install the anti-malware in Safe Mode

Safe Mode is actually a unique, basic version of Microsoft Windows in which just bare minimum services are loaded to stop viruses as well as other troublesome applications from loading. If the virus is set to load automatically when PC boots, shifting to this mode may prevent it from doing so. To get into Safe Mode or Safe Mode with Networking, press F8 while the system is starting up or run MSConfig and find the “Safe Boot” options under the “Boot” tab. Once you are in safe mode, you can try to install your antivirus application without the hindrance of malicious software. Now, you are able to run the antivirus scan to remove computer viruses and malware without hindrance from another malicious application.

Download the security software in an alternate browser

Malicious code may exploit vulnerabilities in a particular internet browser and block access to all anti-malware software sites. The best solution to avoid this issue is to go with a browser that is well known for its security features. Firefox contains built-in Malware and Phishing Protection to keep you secure online.

Run antivirus from a pen drive

Another way is to download and transfer anti-malware software from a clean PC to run a virus scan on the affected computer. Try these simple measures to clean up your infected computer by using portable anti-malware. 1) Download Safebytes Anti-Malware or Windows Defender Offline onto a virus-free computer system. 2) Mount the USB drive onto the same computer. 3) Double-click on the downloaded file to open the installation wizard. 4) When asked, select the location of the pen drive as the place where you want to store the software files. Follow activation instructions. 5) Remove the pen drive. You can now utilize this portable antivirus on the infected computer. 6) Double click the Safebytes Anti-malware icon on the flash drive to run the application. 7) Press the “Scan Now” button to begin the malware scan.

Let's Talk About SafeBytes Anti-Malware!

If you’re looking to download an anti-malware application for your PC, there are lots of tools out there to consider however, you cannot trust blindly to anyone, regardless of whether it is paid or free software. A few are very good ones, some are decent, and some are merely fake anti-malware applications that will harm your PC themselves! You must pick one that is efficient, practical and has a good reputation for its malware protection. One of the recommended software programs is SafeBytes Anti-Malware. SafeBytes has a superb history of excellent service, and customers are very happy with it. Safebytes is among the well-established computer solutions firms, which provide this complete anti-malware software. Using its cutting-edge technology, this software will help you remove multiples types of malware like viruses, PUPs, trojans, worms, ransomware, adware, and browser hijackers.

SafeBytes anti-malware provides a plethora of advanced features which sets it aside from all others. The following are some of the features you may like in SafeBytes.

World-class AntiMalware Protection: Built upon a greatly acclaimed anti-virus engine, this malware removal application can identify and get rid of numerous obstinate malware threats such as browser hijackers, potentially unwanted programs, and ransomware that other typical anti-virus programs will miss. Live Protection: SafeBytes offers complete and real-time security for your PC. It’ll constantly monitor your pc for hacker activity and also provides users with superior firewall protection. Safe Browsing: Through its unique safety rating, SafeBytes informs you whether a site is safe or not to visit it. This will make sure that you’re always certain of your online safety when browsing the web. Light-weight Utility: SafeBytes is a lightweight and user-friendly anti-virus and anti-malware solution. As it uses minimum computer resources, this application leaves the computer power exactly where it belongs to: with you. Fantastic Tech Support Team: You can get high levels of support 24/7 if you’re using their paid version. SafeBytes can keep your personal computer safe from the latest malware threats automatically, thus keeping your internet experience secure and safe. You can be sure that your computer system will be protected in real-time once you put this tool to use. If you want advanced forms of protection features & threat detections, buying SafeBytes Anti-Malware could be worth the money!

Technical Details and Manual Removal (Advanced Users)

To remove My Maps Wizard manually, go to the Add/Remove programs list in the Windows Control Panel and select the offending program you want to get rid of. For internet browser extensions, go to your browser’s Addon/Extension manager and select the add-on you would like to remove or disable. You will additionally also want to totally reset your web browser to its default configuration settings. To ensure complete removal, find the following Windows registry entries on your computer and remove them or reset the values appropriately. But bear in mind, this can be a tricky task and only computer professionals could carry it out safely. In addition, some malicious programs are capable to defend against its removal. You’re advised to do this process in Safe Mode.