Logo

Something happened, we couldn’t start upgrade

As you know, each one of the Windows 10 versions is priced differently and one of the considered more expensive compared to the Windows 10 Home version is the Windows10 Pro. The good thing is, Microsoft allows its users to upgrade from the Windows 10 Home version to the Windows 10 Pro version at a reasonable cost instead of buying the entire license again.

However, upgrading your Windows 10 computer is not always that easy and you might encounter some errors along the way. One of the reported errors you could encounter is an error message that says, “Something happened, and we couldn’t start the upgrade”. This kind of problem is due to the problems with the Microsoft Store or the key authorization and to fix it, there are several options you can check out. You can try to run the built-in troubleshooters such as the Windows Update troubleshooter, Windows Store Apps troubleshooter, or Microsoft Accounts troubleshooter. You could also try to reset the Windows Store cache or re-register the Windows Store app. For more details, refer to each one of the given options below.

Option 1 – Try to run the Microsoft Accounts troubleshooter

Since the Microsoft Accounts troubleshooter is not built-in into the Windows operating system, you can download this troubleshooter by clicking on this link.

Option 2 – Try running the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the “Something happened, and we couldn’t start the upgrade” error. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 3 – Run the Windows Store App troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the problem in Microsoft Store. This is a great built-in tool from Microsoft that helps users fix any app issues. To use the Windows Store Apps Troubleshooter, follow the steps below.

  • Tap Win + I keys again to open the Windows Settings panel.
  • Go to Update & Security and then go to Troubleshoot.
  • Under the Troubleshoot section, on your left-hand side, scroll down to find Window Store Apps.
  • Then click on the Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.

Option 4 – Try to reset the Microsoft Store cache

As you know, like any other apps, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.

Option 5 – Try to re-register the Microsoft Store app via Windows PowerShell

  • Tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
  • If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
  • Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:

powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml

  • Wait for the process to be completed and then restart your computer.

Option 6 – Try contacting Microsoft

If none of the options worked, you might also want to contact Microsoft for further assistance in fixing the error.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Every new movie & show on Netflix in September
netflixNetflix was one that made streaming service standard and even after some stumbles even today it is still a respected service. So in that spirit, we are bringing you the list of all new and old movies and TV series releasing to NETFLIX this September.

September 1

Turning Point: 9/11 and the War on Terror — NETFLIX DOCUMENTARY How to Be a Cowboy — NETFLIX ORIGINAL Agatha Christie’s Crooked House (2017) Anjaam (1994) Barbie: Big City Big Dreams (2021) Brave Animated Series (Season 1) Crocodile Dundee in Los Angeles (2001) Green Lantern (2011) House Party (1990) El Patron, radiografia de un crimen / The Boss: Anatomy of a Crime (2014) HQ Barbers (Season 1) Letters to Juliet (2010) Level 16 (2018) Los Carcamales / Oldsters (Season 1) Kid-E-Cats (Season 2) Kuroko’s Basketball (Season 3) Marshall (2017) Welcome Home: Roscoe Jenkins (2008)

September 2

Afterlife of the Party — NETFLIX FILM Q-Force — NETFLIX ORIGINAL The Guardian

September 3

Dive Club (Season 1) — NETFLIX ORIGINAL Money Heist (Season 5) — NETFLIX ORIGINAL Sharkdog (Season 1) — NETFLIX FAMILY Worth (2021) — NETFLIX ORIGINAL

September 5

Bunk’d (Season 5)

September 6

Countdown: Inspiration 4 Mission to Space (Season 1 – Episodes 1 & 2) — NETFLIX DOCUMENTARY Shadow Parties (2021)

September 7

Kid Cosmic (Season 2) — NETFLIX ORIGINAL Octonauts: Above & Beyond (Season 1) — NETFLIX ORIGINAL On The Verge (Season 1) — NETFLIX ORIGINAL UNTOLD: Breaking Point — NETFLIX DOCUMENTARY If I Leave Here Tomorrow: A Film About Lynyrd Skynyrd (2018)

September 8

Into the Night (Season 2) — NETFLIX ORIGINAL JJ + E — NETFLIX FILM The Circle (Season 3) — NETFLIX ORIGINAL Show Dogs (2018)

September 9

Blood Brothers: Malcolm X & Muhammad Ali — NETFLIX DOCUMENTARY The Women and the Murderer (2021) — NETFLIX DOCUMENTARY

September 10

Firedrake the Silver Dragon (2021) — NETFLIX ORIGINAL Metal Shop Masters — NETFLIX ORIGINAL Kate — NETFLIX FILM Pokemon Master Journey: The Series (Part 1) — NETFLIX ANIME Prey — NETFLIX FILM Lucifer (Season 6) — NETFLIX ORIGINAL Lucifer season 6 poster cast

September 13

Crime Stories: India Detectives (Season 1) — NETFLIX DOCUMENTARY

September 14

You vs. Wild: Out Cold — NETFLIX FILM The World’s Most Amazing Vacation Rentals — NETFLIX ORIGINAL

September 15

Countdown: Inspiration4 Mission to Space (Season 1 – Episodes 3 & 4) — NETFLIX DOCUMENTARY Too Hot to Handle Latino — NETFLIX ORIGINAL Nailed It! — NETFLIX ORIGINAL Schumacher — NETFLIX DOCUMENTARY

September 16

Safe House (2012) Birth of the Dragon (2017) He-Man and the Masters of the Universe (Season 1) — NETFLIX ORIGINAL My Heroes Were Cowboys (2021) — NETFLIX DOCUMENTARY

September 17

Chicago Party Aunt — NETFLIX ORIGINAL Sex Education (Season 3) — NETFLIX ORIGINAL Tayo and Little Wizards (Season 1) — NETFLIX FAMILY The Stronghold (2020) — NETFLIX FILM

September 22

Dear White People (Season 4) — NETFLIX ORIGINAL Confessions of an Invisible Girl — NETFLIX FILM

September 23

A StoryBots Space Adventure (2021) — NETFLIX ORIGINAL

September 24

Ganglands (Season 1) — NETFLIX ORIGINAL Midnight Mass — NETFLIX ORIGINAL My Little Pony: New Generation — NETFLIX FAMILY

September 28

Aba Twist, Scientist — NETFLIX FAMILY

September 29

Sounds Like Love — NETFLIX FILM
Read More
A Quick Guide to Fixing Ieframe.dll Error

What is the Ieframe dll Error?

Ieframe.dll is a Dynamic Link Library, a collection of small programs. It is stored in C:\WINDOWS\SYSTEM32. The function of this dll file is to convert Html code into web pages on IE (Internet Explorer). When this file gets corrupt, you start experiencing ieframe.dll errors on your system. Ieframe.dll error is displayed in either of the following formats:
  • "Res://ieframe.dll/dnserror.htm#"
  • "Cannot find the file ieframe.dll"
  • "File Not Found C:WINDOWSSYSTEM32IEFRAME.DLL"

Solution

Restoro box imageError Causes

The Ieframe dll error code may occur due to multiple reasons. These include:
  • Incorrect Firewall settings
  • Ieframe.dll corruption and damage
  • Missing Ieframe.dll file
  • Internet Explorer issues
  • Viruses and malware attack
  • Outdated security software applications
If you wish to continue browsing on Internet Explorer, then it is important for you to resolve this error right away.

Further Information and Manual Repair

Here are some of the best solutions to resolve the Ieframe dll error on your PC:

Cause: Missing Ieframe.dll file

Solution: If Ieframe dll error file is missing, this means you have either accidentally deleted it while uninstalling a certain program that also shared this file. Therefore the best way to resolve the issue is to restore the missing Ieframe.dll file. To do this check the recycle bin. If you find the file, simply restore it in the following path C:\Windows\System32. However, if you are unable to find it, then download it from a reliable website.

Cause: Incorrect Firewall Settings

Solution:  In case the error is generated due to incorrect Firewall settings, then try disabling this software.  See if this works and resolves the error.

Cause: Internet Explorer Issues

Solution: Sometimes the Ieframe dll error can occur due to Internet Explorer issues. Here it is recommended to reinstall and update the latest version of IE on your system. This can be done by removing the program from the system. Go to the Control Panel, click Add/remove programs, and uninstall the program. After uninstalling the old version, install a new and updated version of IE on your system and try running it again. If it works, great the error is resolved. However, if it persists, then this means the problem is deeper and bigger than you think. The reason can be severe viral infection and malware attack not just damaging Ieframe.dll file but also exposing your system to privacy errors and threats.

Cause: Damaged and Corrupt Ieframe.dll files

Solution: The files can get corrupt when the registry overloads with data. It stores important and unnecessary files like junk files, cookies, internet history, temporary files, and invalid registry entries. Such files take up a lot of disk space and damages dll files. To resolve this issue it is advisable to download Restoro. This is a powerful registry cleaner, that detects and resolves all registry issues in seconds. It wipes out unnecessary and obsolete files cluttering the registry and restores the damaged Ieframe.dll files. It is efficient, safe, and compatible with all Windows versions. It has an intuitive interface and easy navigation which makes it simple and easy to use.

Cause: Viral Infection

Solution: If the underlying cause is a viral infection, Restoro takes care of that too. It is more than a registry cleaner. It is embedded with a powerful antivirus that removes all malicious software from your PC including viruses, Trojans, spyware, malware, and adware. And unlike a typical antivirus, it does not reduce the speed of your system. Its system optimizer utility boosts your PC speed dramatically. Click here to download Restoro on your PC today and resolve Ieframe dll error today!
Read More
How to get rid of Gardening Enthusiast Toolbar

The Gardening Enthusiast toolbar is another product that is advertised as a helpful addition to your browsing experience when it is really nothing more than the software you should remove as soon as possible. It is touted as a toolbar that will provide you with a lot of useful gardening tips. That is the hook to get you to install it. But, in truth, the only thing that it does is provide you with links to popular gardening websites that you can easily find on any search engine.

When installed the extension will change your default search engine and home page to MyWay.com

While browsing the internet with this extension you will see additional sponsored ads and links throughout your browsing session.

Anti-virus applications have marked this extension as a Browser Hijacker and are therefore marked for removal. While not considered malware, the fact that many users find it to hinder browser performance has led to its detection and flag for optional removal.

About Browser Hijackers

Browser hijacking means a malicious program code has control over and modified the settings of your browser, without your permission. Practically all browser hijackers are made for marketing or advertising purposes. Usually, hijackers will force hits to internet sites of their preference either to increase web traffic producing higher ad earnings, or to obtain a commission for every user visiting there. Nevertheless, it isn’t that harmless. Your internet safety is jeopardized and it is extremely annoying. Once the malware attacks your laptop or computer, it starts to mess things up a whole that slows your PC down to a crawl. In the worse case, you will be forced to tackle serious malware threats too.

Browser hijacking symptoms

The typical symptoms that suggest having this malware on your PC are: your home page has been reset to some unfamiliar website; you see new unwanted favorites or bookmarks added, usually directed to ad-filled or pornography sites; the default online search engine has been changed and the web browser security settings have been lowered without your knowledge; find new toolbars that you didn’t add; you notice lots of pop-up ads on your screen; your web browser gets sluggish, buggy, crashes quite often; Inability to navigate to certain sites, especially anti-malware and also other security software webpages.

Exactly how browser hijacker finds its way to your PC

A browser hijacker can be installed on your computer when you go to an infected site, click an e-mail attachment, or download something from a file-sharing website. They could be included with toolbars, BHO, add-ons, plug-ins, or browser extensions. Other times you might have accidentally accepted a browser hijacker as part of a software program package (generally freeware or shareware). Examples of popular browser hijackers are Fireball, Ask Toolbar, GoSave, CoolWebSearch, Babylon Toolbar, and RocketTab. Browser hijackers can record user keystrokes to gather potentially invaluable information that leads to privacy issues, cause instability on computers, significantly disrupt user’s browsing experience, and ultimately slow down the PC to a point where it will become unusable.

Removing browser hijackers

Certain browser hijacking could be easily reversed by identifying and eliminating the corresponding malware application from your control panel. Unfortunately, many of the software products used to hijack an internet browser are deliberately designed to be hard to detect or get rid of. You should think of undertaking manual fixes only if you are a tech-savvy person, as risks are associated with tinkering with the computer registry and HOSTS file. Browser hijackers can be effectively removed by installing anti-malware software on the affected PC. If you need to remove persistent hijackers effectively, install the award-winning anti-malware tool Safebytes Anti-Malware. And employ a system optimizer, like Total System Care, to eliminate all related files in the registry and fix browser issues.

How To Get Eliminate Malware That Is Preventing Anti-Malware Installation?

All malware is inherently harmful, but certain kinds of malicious software do more damage to your computer or laptop than others. Certain malware types alter internet browser settings by including a proxy server or change the computer’s DNS configuration settings. When this happens, you’ll be unable to visit certain or all of the sites, and thus unable to download or install the necessary security software to get rid of the computer virus. If you are reading this, chances are you’re stuck with a virus infection that is preventing you to download and/or install Safebytes Anti-Malware software on your computer. Even though this sort of problem can be harder to get around, there are some steps you can take.

Remove viruses in Safe Mode

Safe Mode is a special, basic version of Microsoft Windows where only the bare minimum services are loaded to prevent viruses as well as other problematic applications from loading. In the event, the malware is set to load immediately when PC boots, shifting to this particular mode can prevent it from doing so. To enter into Safe Mode or Safe Mode with Networking, press F8 while the PC is starting up or run MSCONFIG and locate the “Safe Boot” options under the “Boot” tab. Once you reboot into Safe Mode with Networking, you could download, install, as well as update anti-malware software from there. At this point, you can run the antivirus scan to eliminate viruses and malware without any interference from another application.

Switch over to an alternate internet browser

Malicious code might exploit vulnerabilities on a specific browser and block access to all antivirus software websites. In the event you suspect that your Internet Explorer happens to be hijacked by a virus or otherwise compromised by cybercriminals, the most effective thing to do would be to switch over to a different browser like Firefox, Chrome, or Safari to download your chosen computer security software – Safebytes Anti-Malware.

Install security software on a flash drive

To successfully get rid of the malware, you need to approach the problem of installing the anti-malware program on the affected computer system from a different perspective. To run antivirus from a USB drive, follow these simple measures: 1) Make use of another virus-free computer to download Safebytes Anti-Malware. 2) Plug the USB drive into the clean computer. 3) Double click on the downloaded file to open the installation wizard. 4) When asked, select the location of the pen drive as the place in which you want to store the software files. Follow the activation instructions. 5) Unplug the pen drive. You may now use this portable antivirus on the infected computer. 6) Double-click the anti-malware program EXE file on the pen drive. 7) Click on “Scan Now” to run a complete scan on the affected computer for viruses.

Benefits and Features of SafeBytes Security Suite

If you’re planning to purchase anti-malware for your desktop, there are numerous brands and utilities for you to consider. Some are well worth your money, but most aren’t. You must select a company that creates industry-best anti-malware and has earned a reputation as trustworthy. Among few good applications, SafeBytes Anti-Malware is the highly recommended software program for security-conscious people. SafeBytes anti-malware is a very effective and easy-to-use protection tool that is designed for end-users of all levels of IT literacy. Using its cutting-edge technology, this application will help you get rid of several types of malware like viruses, worms, PUPs, trojans, adware, ransomware, and browser hijackers.

SafeBytes anti-malware takes PC protection to a totally new level with its enhanced features. Here are some of the features you will like in SafeBytes.

Anti-Malware Protection: Built upon a highly acclaimed anti-virus engine, this malware removal tool can detect and remove several stubborn malware threats such as browser hijackers, potentially unwanted programs, and ransomware that other typical antivirus programs will miss. Real-time Threat Response: SafeBytes offers real-time active supervision and protection from all known viruses and malware. It will constantly monitor your computer for hacker activity and also gives end-users sophisticated firewall protection. Safe Browsing: Safebytes allots all sites a unique safety ranking that helps you to have an idea of whether the website you’re about to visit is safe to browse or known to be a phishing site. Lightweight: SafeBytes is renowned for its low impact on processing power and great detection rate of countless threats. It works silently and efficiently in the background so you are free to make use of your personal computer at full power all the time. 24/7 Premium Support: You will get 24/7 technical support to quickly resolve any issue with your security software. SafeBytes will keep your personal computer safe from the latest malware threats automatically with hardly any input needed from you again. Malware problems will become a thing of the past once you put this software to use. You’ll get the best all-around protection for the money you spend on SafeBytes Anti-Malware subscription, there is no doubt about it.

Technical Details and Manual Removal (Advanced Users)

If you do not wish to use malware removal software and like to remove Gardening Enthusiast manually, you could do so by going to the Add/Remove Programs menu in the Control Panel and deleting the offending program; in cases of browser add-ons, you may uninstall it by visiting the browsers Add-on/Extension manager. You might also want to reset your home page and search engine providers, and also delete browsing history, temporary files, and internet cookies. To make sure of complete removal, find the following Windows registry entries on your computer and remove them or reset the values appropriately. However, editing the Windows registry is really a difficult job that only experienced computer users and professionals should attempt to fix the problem. In addition, certain malware keeps replicating which makes it difficult to eliminate. Completing this task in Safe Mode is advised.
Folders: C:\Program Files\GardeningEnthusiast_7j Files: Search and Delete: 7jbar.dll 7jhighin.exe 7jmedint.exe 7jregfft.dll 7jregiet.dll 7jhkstub.dll 7jreghk.dll 7jSrcAs.dll 7jSrchMn.exe NP7jStub.dll 7jPlugin.dll 7jauxstb.dll 7jbprtct.dll 7jdlghk.dll 7jradio.dll 7jieovr.dll INSTALL.RDF
Read More
Troubleshooting Error 106

What Is Error 106?

Error 106 is a common error experienced by Windows 7 users. Generating as a result of Misconfigured, damaged or corrupt system files on the computer, this is not a critical error. However, troubleshooting this error is important to keep any undesired inconvenience at bay. Essentially, error 106 is one of the error codes employed by Windows and other compatible driver and software vendors. The 106 in this error is essentially the memory address or location where the instructions reside when the error was generated.

Solution

Restoro box imageError Causes

Primarily, error 106 is caused by the damaged, Misconfigured or corrupt system files. The error may appear harmless at first. However, if allowed to persist, it can lead to grave consequences. Allowing an error to thrive on your system is synonymous with putting the well-being of your system at risk. As far as the events, conditions, or scenarios are concerned that lead to the generation of error 106, they are listed below as follows. It is important to understand that these conditions lead to the corruption of system files in most cases.
  • An improper or incomplete installation or uninstallations
  • Improper or incomplete deletion of hardware or applications
  • Improper, unintentional or sudden system shutdown
  • Existence of adware, spyware, malware, or virus on your computer
It is worth mentioning that any of the conditions listed above can lead to the corruption of system files or registry entries in the system. Since the system needs correct and complete files for proper functioning which the system will be unable to find, it will result in unexplained behavior. This also happens because the system will be lead to wrongly linked or missing information.

Further Information and Manual Repair

There are different ways to rectify this error but two of the most useful ones are briefly listed below as follows.
  • This solution is for the advanced user. First and foremost, turn on your system. Log on to it as the Administrator. Now click on the start button and follow this sequence: All Programs -> Accessories -> System Tools -> System Restore.A new window will appear in front of you. On this window, choose the option, ‘Restore my computer to an earlier time’. Now click Next.A list of restore points will appear in front of you. From this list, choose the most recent Restore Point and click Next. Click Next on the confirmation windows. Restart the computer when the restoration is complete.
  • This solution for the novice user. Download an error 106 windows repair utility. Now install this program on your computer and use it to scan your computer. Try to locate the option for fixing errors as soon as the scan complete. Make use of this option. Once all the errors have been fixed, restart your computer once again. You will now realize that the error has vanished and your computer is now free of error 106.
Use any of the solutions listed above according to your skill level.
Read More
System Image Backup 0x807800A1 & 0x800423F3
System image backup error 0x807800A1 & 0x800423F3 appears when you are trying to create a system image backup and the operation fails to do so. If you’re faced with any of these error codes, try our recommended solutions in the order presented below and resolve the issue.

Check Volume Shadow Copy & Software Protection Services

To restart the Volume Shadow Copy Service (VSS) on Windows 10, do the following:
  • Press ⊞ Windows + X to bring up the Windows menu.
  • Click on command prompt (admin)
  • In the command prompt window, type the commands below and hit Enter after each line:
net stop vss net start vss
Once the commands execute successfully, try the system image backup again. The operation should complete successfully. You need to also check if the Software Protection Service is disabled. If it is, then Start it and ensure that it is set to default which is Automatic (Delayed Started).

Create System Image using PowerShell

Command lines are less prone to errors provided the syntax is correct, unlike GUIs that can suffer a glitch every now and then. To create a system image with PowerShell do the following:
  1. Open the Windows PowerShell as administrator. To create a System Image in Windows 10 using PowerShell, you will have to run the Wbadmin command.
  2. Inside the Powershell window type, then press Enter: wbadmin start backup-backup target: E:-include: C:-quiet-allCritical E: is the target drive where you’re going to save the system image, and C: is the system root drive where Windows is currently installed
  3. To extract the created system image, starting over from Windows 10 USB installation media, select advanced startup or open run and type: C: \ Windows \ System32 \ Shutdown.exe / r / o

Use third-party imaging software

If the previous two solutions have not managed to solve the issue there is always an option to use a third-party imaging solution. There are free open source and buying options offering various advantages each. Find out which one works best for you and use it.
Read More
How to Fix CPU Not Compatible Error Message On Windows 10

CPU Not Compatible – What Is It

Some users wanting to upgrade to Windows 10 from Windows 7 or Windows 8.1 experienced errors with installation. One of these errors is CPU Not Compatible. When you click and run the “Get Windows 10” from your system tray bar, you’ll receive the “CPU is not compatible with Windows 10” error. When this happens, it might be good to check if there’s a bug or if your NX feature (a requirement for the Windows 10 installation) is enabled.

Solution

Restoro box imageError Causes

The “CPU is not compatible with Windows 10” error normally occurs when:

  • NX feature is not enabled
  • You experienced the Windows 10 bug

Further Information and Manual Repair

To successfully upgrade to Windows 10, your CPU must support Physical Address Extension (PAE), SSE2, and NX features. If any of these features are not activated on your system, it’ll cause the CPU not compatible error. However, some users still reported experiencing this error even though their CPU has these features activated. Normally, this is due to the bug that Windows acknowledged.

If any of these two scenarios apply to your computer, the following methods will help you fix the problem:

Method 1 – Check for bugs

The bug applies to some Windows 7 and Windows 8.1 systems. The bug occurs when the “Get Windows 10” app fails to recognize CPUs as being compatible. This produces a false negative result with a message, “Here’s why Windows 10 cannot be installed on this PC: The CPU isn’t supported”. To fix this bug, Microsoft released an update.

Unfortunately, the patch update (KB2976978 for Windows 8/8.1 and KB2952664 for Windows 7 SP1) to fix the bug may not be automatically downloaded to your computer. If this is the case, you need to verify first if the patch was installed correctly. To do this, follow the steps below:

  1. Click ‘Start’ and type in View Installed Updates. The “View installed updates” icon should appear. Click the icon.
  1. Go to the Search bar (Top right portion) then type the patch name for your system. Make sure that you type the correct patch name for your system since Windows 7 and Windows 8/8.1 have different names. If you find the patch, it means it’s already installed. You can now upgrade to Windows 10 without the CPU not-compatible error.
  1. But, if you can’t find it you need to install the patch manually.
  1. Go to Windows Update then click the “Check for Updates” button.
  1. Browse through the available updates and look for KB2976978 for Windows 8/8.1 or KB2952664 for Windows 7 SP1
  1. Download the right patch. You may need to reboot your system once it’s done.
  1. The downloaded patch should be applied after a day or two with the Windows Task Scheduler. Once the patch is applied, you can now upgrade to Windows 10.

Method 2 – Check CPU features and activate them if needed

A major requirement for Windows 10 upgrade is for the CPU to have Physical Address Extension (PAE), SSE2, and NX features enabled on your system. If you receive the CPU not compatible error, one possible cause is that any of the mentioned features are not available OR not enabled on your system. Here’s how you can fix this:

  1. Verify if your CPU supports the three instruction sets. You can use software that provides information like this. If all three are available, proceed to the next step.
  1. Go to your computer’s BIOS. To do this, reboot your computer. You will need to press a key specific to your computer’s manufacturer (usually it’s F12, F8, F2, or DEL).
  1. Look for the NX (No Execute Bit) settings. This is normally found in the “Advanced Configuration” menu, or something similar to this. Just take note that the NX setting can be named differently in BIOS. Some other names include EDB (Execute Disabled Bit), EVP (Enhanced Virus Protection), Execute Disabled Memory Protection or No Excuse Memory Protect.
  1. Once you’re in the NX settings, make sure that it’s enabled.
  1. Exit the BIOS and SAVE your changes.
  1. Boot your computer normally, then try upgrading to Windows 10 again through the “Get Windows 10” app found in the system tray.

Method 3 – Force enabling NX Bit

If changing the settings in your BIOS doesn’t do the trick, your final option is to force enable the NX bit in your Windows system. However, this is only applicable IF and ONLY IF your CPU does support it. To force enable NX bit, do the following:

  1. Click Start and go to command prompt (Type “cmd” – no quotes) and press enter.
  1. Copy and paste the text below to the command prompt.bcdedit.exe /set {current} nx AlwaysOn
  1. Execute the command. You will need to reboot your computer once this is done.
  1. Download and install Windows 10

Method 4 – Use a trusted automated tool

If you still experience the error after doing the methods above, you might want to try a powerful and trusted automated tool to fix the job.
Read More
How to Fix Windows 10 Error 0xc0000005

Error Code 0xc0000005 - What is it?

Error Code 0xc0000005 can be a frustrating error that occurs when you attempt to use programs within Windows 10. While it is most often associated with Windows 10, this particular error has also made an appearance in previous versions of the Windows operating system. In each case, the error works in the same ways and is generally caused by the same things.

Common symptoms include:
  • Inability to run programs as designed
  • Inability to start programs

While it can be hard to have to deal with an error like Error Code 0xc0000005 on your Windows machine, there are at least three different strategies that you can use to attempt to resolve the problem at hand. If you do not feel like you have the skill or ability to complete these steps on your own, get in touch with a professional who is familiar with the Windows 10 operating system that can assist you. Please note, if this error code is not rectified, you could be exposing your computer to other error messages such as error code 0xC1900101 -0x20017.

Solution

Restoro box imageError Causes

The most common causes of Error Code 0xc0000005 on Windows 10 machines include interference with other programs that are running on the computer, such as antivirus programs, problems encountered within the registry entries made on the operating system, or faulty drivers that cause bad interactions between the system and the program in question.

Fortunately, there are several methods that can be used to resolve these specific issues.

Further Information and Manual Repair

There are three main ways that you can try to resolve Error Code 0xc0000005 on your Windows machine. Depending on your degree of technical ability and confidence, it may be easy to moderately difficult to follow these steps, so if you feel like you are not able to complete the methods below on your own, be sure to get in touch with a qualified computer repair technician to aid you in the process.

Here are the best ways to resolve Error Code 0xc0000005 on your Windows machine:

Method One:  Disable Any Anti-Virus Processes

In some cases, an antivirus program can cause interference with your programs. If you believe that this is the primary culprit of your issue, try temporarily disabling the software that you are running to see if you are then able to use the program that experienced the error correctly.

Always be sure to keep on other security software, such as Windows Defender, while you disable your antivirus programs, ensuring that your computer is still protected from malicious software. In general, this is usually the best security tool that you can run on your computer, without interfering with other programs.

Method Two:  Run a Registry Cleaner

In some cases, the error code can appear when a registry entry is either seen to be missing or faulty by the system. If you believe this is the primary cause of your problem, use a trusted registry cleaning software to scan the files and attempt to automatically fix the problem.

Always be sure to check out the provider of the registry cleaning tool that you use, as not every tool that you can download from the Internet is safe. When possible, always try to use registry tools that are directly available from the Microsoft website, rather than ones that you do a simple search for online.

Once the registry scan is complete, take the time to reboot your computer to ensure that every change that has been made can be recognized and applied by your operating system and devices.

Method Three:  Check Your Drivers

If your drivers aren’t communicating properly with your hardware, it can cause the error code to appear. To fix this, open up your device manager software and choose to update your driver software. You can run an automatic search for updates to your drivers to make things easier.

When the driver updates have been downloaded and installed, make sure that you take the time to reboot your computer, which can allow your computer to apply and recognize any changes that have been made.

Method Four: Use An Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.
Read More
How to Fix Failed to load DLL file Error
If your operating system cannot or is not able to load a required DLL file on your Windows startup and you encounter a message saying, “Failed to load DLL”, then you’ve come to the right place as this post will guide you in fixing this problem. When you encounter this kind of issue, you will see either of the following error messages on your screen:
“The dynamic library dll failed to load.” “Failed to load dll library.”
This kind of error can occur when your Windows operating system fails to locate the DLL library which the system needs to access during startup. It can also occur when the DLL file is not in a directory specified in the path or when the DLL file is corrupted or has gone missing. Moreover, you can also encounter this error if the DLL file is infected with some malware. Whatever the case is, here are some suggestions you have to check out to resolve the problem.

Option 1 – Try to reinstall the program

The first thing you can do is to reinstall the program that’s giving you this error. Once you’ve uninstalled the program, download its latest setup file from its official site and then install it again.

Option 2 – Try checking the startup programs

You might also want to check the startup programs on your computer, especially the Windows Registry startup paths, and then remove the startup entry to the concerned DLL file.

Option 3 – Try to re-register the problematic DLL file

You may have to re-register the ntdll.dll file using the regsvr32.exe before you can successfully install the program and fix the ntdll.dll file crash error. The Regsvr32 tool is a command-line utility that can be used to register and unregister OLE controls like DLL and ActiveX (OCX) control in the Windows operating system. Follow the steps below to use it.
  • Open Command Prompt as admin from the WinX menu.
  • Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
    • exe /[DLL file]
    • exe [DLL file]
Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.
  • After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

Option 4 – Try to replace the DLL file with a trusted source

  • First, you need to get the new DLL file from another computer with preferably the same file version number.
  • After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
    • x86: This PC > C:/Windows/System32
    • x64: This PC > C:/Windows/SysWOW64
  • Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
  • Now type the “regsvr32 ntdll.dll” command and hit Enter.
  • Restart your PC and check if the error is now fixed.

Option 5 – Try checking the details in the Event Viewer

Checking the details in the Event Viewer can also help you find out the root cause of the problem as the Event Viewer usually contains detailed information about the error.

Option 6 – Try running the DISM tool

You might want to repair potentially corrupted files in your system as having them could also trigger the “Failed to load DLL” error. To repair these corrupted system files, you can run the DISM commands:
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the “Failed to load DLL” error is now fixed.

Option 7 – Try scanning your computer using Windows Defender

The DLL file might also be infected with malware or virus and to eliminate it which could explain why you’re getting the “Failed to load DLL” error. Thus, you have to scan your computer using security programs like Windows Defender.
  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.
Read More
Fix Boot Configuration Data error 0xc0000185
This post will guide you in fixing a particular problem where your Windows 10 computer does not even let you turn it on and it appears as soon as it starts to boot the operating system and it displays an error message that says, “The Boot Configuration Data for your PC is missing or contains errors, Error code 0xc0000185”. On the other hand, it may also display a different error message saying, “The operating system couldn’t be loaded because a required file is missing or contains errors”. There are various suggestions you can try to resolve this error. You could check the physical status of your hardware or rebuild the Boot Configuration Data, use the Automatic Startup Repair or System Restore, or better yet, reset your Windows 10 computer. Since your computer will not boot, you will have to either try to get into the Advanced Startup Options screen, boot Windows 10 in Safe Mode, or use a bootable Windows 10 media to boot your computer.

Option 1 – Try to rebuild the BCD files

The first thing you can do to resolve the issue is to Rebuild Boot Configuration Data or BCD files.
  • You can start by booting into the installation environment for Windows 10 from an installation media.
  • After that, click on Repair your computer and on the blue screen, select Troubleshoot and then select the Advanced options menu.
  • From there, select Command Prompt and once you open it, enter each one of the commands given below by sequence.
    • bootrec /FixMbr
    • bootrec /FixBoot
    • bootrec /ScanOS
    • bootrec /RebuildBcd
  • Once you’re done executing the commands given above, type “exit” to close the Command Prompt window and then restart your computer and see if it fixed error code 0xc000014c.

Option 2 – Try to run Automatic Startup Repair

In this option, you need to boot your computer into the Advanced Startup Options and from there, run the Automatic Startup Repair and then wait until the process is completed.

Option 3 – Try running System Restore in Advanced Startup Options

Since you probably can’t boot into your Windows 10 computer, you can try to run System Restore again in the Advanced Startup Options.
  • Boot your computer into the Advanced Startup Options screen.
  • From there, you will see some options to troubleshoot when you can’t log in to Windows in the usual way.
  • Now select Troubleshoot > Advanced Options > Command Prompt.
  • After that, type “rstrui” and hit Enter to execute the command which will start the System Restore process.

Option 4 – Try to perform repair install by creating a Windows 10 installation media

  • Click this link and then click the Download Tool Now button.
  • Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
  • Now select the ISO file option in step 5.
  • After that, you should now have an ISO file.
  • Next, go to the location where you’ve downloaded the ISO file.
  • Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
  • Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings since it doesn’t really work.

Option 5 – Try to physically check the hardware

You should also check the physical status of the hardware in your computer. You can clean the dust off the hardware components like the Network Card of the computer. You might want to use a small blower or you could also use a soft cloth and run the components gently. Make sure that you don’t damage any parts with moisture or cause harm to any circuits while you carry out this task.
Read More
How to Fix Black Screen During Installation Windows 10

Black Screen During Installation - What Is It?

Many are upgrading their OS to Windows 10, however, it’s not always smooth sailing because users have been reportedly experiencing different bugs including Black Screen after a successful update.

One common issue in installing Windows 10 is the appearance of a black screen after installation. This usually occurs when the user restarts the computer. Initially, there will be a black screen only appearing on the monitor. There are also cases where a mouse cursor is present, while some cases have no cursor at all.

Not only that, it seemed that you’ve lost all your desktop icons when experiencing this bug.

Solution

Restoro box imageError Causes

Just like the other bugs experienced by Windows 10 users, booting to a black screen has reasons. Before you even try to look for the solution, you first have to determine the cause of the error, in this case, the error would be black screen when booting.

  • Error on external devices such as printer or mouse.
  • Having outdated display/video drivers that normally result in black screen when OS is updated.
If error messages are left unsolved, you may encounter other Windows 10 related issues such as error code 0xc0000142

Further Information and Manual Repair

Before you even think of upgrading your OS to Windows 10, you need to know that there are specific system requirements and specifications to be able to successfully update your operating system.

  • Minimum of 1 gigahertz (GHz) Processor
  • Either 1 (GB) (32-bit) or 2 GB (64-bit) Ram
  • You need at least 16 GB of free hard disk space
  • A Microsoft DirectX 9 graphics device or later with WDDM 1.0 driver graphics card
  • 800 x 600 display
  • A Microsoft account and Internet access.

There are more system requirements in order to use other certain Windows 10 features, but we’ll focus on solving your black screen problem in this article.

IMPORTANT NOTE: While it’s possible that you’ll be able to find the solution for your black screen during Windows 10 update, contacting the service of a professional technician or using an automated tool is advisable if you’re not confident in performing the methods to be discussed.

Method 1: Windows 10 DVD Boot

  1. Hit Repair your computer at the Install Now screen.
  2. Press Advanced Options
  3. When you’re in the Advanced Options find Troubleshoot and click it.
  4. Proceed to pressing Startup Repair
  5. Simply follow the instructions of the screen and check if that helps solve the black screen problem.

Method 2: Safe Mode from Windows 10 DVD Boot

  1. Go to Install Now screen
  2. Hit Repair your computer button
  3. Go to Advanced Options
  4. Click Safe Mode option

There’s a chance that you’ll get an error prompt saying, “installation cannot be completed in safe mode.” If this happens, simply press Shift + F10. This command will redirect you to the Command Prompt. You just open Device Manager by keying in devmgmt.msc then disable the display adapters, now check if you’ll be able to successfully boot in normal mode.

This process will normally allow you to complete the Windows 10 installation, if that’s the case you can just update the display adapter drivers from the manufacturer’s website. Restart your computer and see if this solves the problem.

Method 3: Driver Roll Back

  1. Hit Windows Key + X then press the Device Manager
  2. Expand the Display Adapters option
  3. Right-click the listed Display Adapter and press on properties
  4. Find the Driver Tab and click on it, then press Roll Back Driver

Do take note, however, that the Roll Back Driver option is not available if there was no previous version installed.

Method 4: Check External Devices

Since one common cause of black screen during a Windows 10 update is the external devices you use in your computer, you might want to consider these steps as well.

  1. Simply unplug all of the external devices you currently use
  2. Restart your computer
  3. If in case this solved your black screen problem, carefully plug back the devices one at a time to determine which of the device is the culprit.
  4. Update the drivers for the outdated hardware using a reliable third party tool.

Method 5: Fast Startup Disabled

Some Windows 10 users had success in solving their black screen problem by disabling the fast startup.

  1. Go to the Control Panel, find Power Options and press “Choose what the power button does,” which is located in the left pane of the panel.
  2. Hit the “Change settings that are currently unavailable.”
  3. Make sure to unmark the checkbox button saying, “Turn on fast startup.”
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status