Logo

How to Fix ntdll.dll crash Error on Windows

DLL files, also known as Dynamic Link Libraries are external parts of applications that run on Windows as well as other operating systems. Almost all applications are not complete in themselves and store code in different files. In this post, we will be discussing one DLL file called ntdll.dll. It is described as “NT Layer DLL” which means that it contains some Kernel functions that help in the normal functioning of the Windows operating system. It is created by Windows in the System32 folder when the OS gets installed. This file can serve different programs simultaneously by providing them with different Kernel functions which support the programs’ performance. However, if you encounter the ntdll.dll file error on your Windows 10 computer, read on as this post will guide you in fixing the problem.

Option 1 – Try to re-register the ntdll.dll file

You may have to re-register the ntdll.dll file using the regsvr32.exe before you can successfully install the program and fix ntdll.dll file crash error. The Regsvr32 tool is a command-line utility that can be used to register and un-register the OLE controls like DLL and ActiveX (OCX) control in the Windows operating system. Follow the steps below to use it.

  • Open Command Prompt as admin from the WinX menu.
  • Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
    • exe /u ntdll.dll
    • exe ntdll.dll
  • You should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

Option 2 – Disable problematic Internet Explorer add-ons

There are instances when some add-ons in the Internet Explorer browser can cause the ntdll.dll file crash error. Thus, you need to disable some add-ons in Internet Explorer and then check if it fixes the problem.

Option 3 – Try running the DISM tool

You might want to repair potentially corrupted files in your system as having them could also trigger the ntdll.dll file crash error. To repair these corrupted system files, you can run the DISM commands:

  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the DCOM error is now fixed.

Option 4 – Try to run the Program Compatibility Troubleshooter

You might also want to run the Program Compatibility Troubleshooter. This built-in troubleshooter is available in the Windows Update & Security section. From there, select Troubleshoot. This will find a list of programs for you and since you have already downloaded the driver files, just click on Not Listed located at the top of the program list. After that, browse and select the driver files and then let the program do its job.

Option 5 – Try to replace the DLL file with a trusted source

  • First, you need to get the new DLL file from another computer with preferably the same file version number.
  • After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
    • x86: This PC > C:WindowsSystem32
    • x64: This PC > C:WindowsSysWOW64
  • Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
  • Now type the “regsvr32 ntdll.dll” command and hit Enter.
  • Restart your PC and check if the error is now fixed.

Option 6 – Try scanning your computer using Windows Defender

The ntdll.dll file crash error might also be infected with malware or virus and to eliminate it, you have to scan your computer using security programs like Windows Defender.

  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Change Keyboard Repeat Rate and Repeat Delay
In case you don’t know, Windows 10 actually allows users to set the Keyboard Repeat Rate and Repeat Delay. Both of these terms are interrelated and when you make active, any text field or an editor and then press and hold a single character key, it will quickly type the character for the first time and will show delay until the second and later characters appear. This is what you call the Keyboard Repeat Delay. On the other hand, the rate at which the later character appears is known as Keyboard Repeat Rate. There are two ways you can set the Keyboard Repeat Rate and the Keyboard Repeat Delay on Windows 10. The first one is using the Keyboard Properties while the second one is using the Registry Editor.

Option 1 – Set up Keyboard Repeat Rate and Repeat Delay via Keyboard Properties

  • First, tap the Win + R keys to open the Run dialog box and type in “control keyboard” in the field, and hit Enter to open the Keyboard Properties.
  • From there, you can use the slider to make the respective options for both Keyboard Repeat Delay and Repeat Rate shorter or whatever you prefer them to be.
  • You should also see a text field in the mini window where you can test out your preferences. Once done, click on the Apply and OK buttons to save the changes made.

Option 2 – Keyboard Repeat Rate and Repeat Delay via Registry Editor

  • Tap the Win + R keys to open the Run utility and type “Regedit” in the field and then hit Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_CURRENT_USERControl PanelAccessibilityKeyboard Response
  • From there, you can set your own value for both the AutoRepeatDelay and AutoRepeatRate registry keys so that you can set the Keyboard Repeat Rate and Repeat Delay in Windows 10.
  • Once you’re done, exit the Registry Editor and restart your computer to save the changes made.
Read More
Expand right-click menu in Windows 11
Windows 11 brought with it a simplified right-click menu that has limited options. If you would like to bring the old Windows 10 right-click menu you will have to do some registry tweaking but it is doable. right click menuSince this requires registry tweak, please follow given solution step by step
  1. Press Start and type RegEdit
  2. Click on Registry Editor
  3. Inside registry editor find next key: Computer\H_KEY_CURRENT_USER\SOFTWARE\CLASSES\CLSID\
  4. Right click in the right part of editor window and select New > Key
  5. Type in as a name: {86ca1aa0-34aa-4e8b-a509-50c905bae2a2}
  6. Right click on {86ca1aa0-34aa-4e8b-a509-50c905bae2a2} key and select New > Key again to create new key inside this one
  7. Name inside key InprocServer32
  8. Double click the “(Default)” key in InprocServer32 to open it
  9. When the Default key opens close it without making any changes by clicking on OK. This will make its value property Blank instead of value not set
  10. Close Registry Editor
  11. Restart your PC
Once the system is up if the followed solution is applied you will now have an old school menu once right-click is used.
Read More
Setup has failed to determine install choices
Running the Windows Setup does not always go smoothly as you could encounter some errors along the way. One of these errors is the “Something happened, Setup has failed to determine supported install choices” error. The only given option in such cases is to click the Close button and exit the setup. This kind of error in Windows setup can occur when you try to downgrade to the previous version of Windows using the built-in mechanism. This error could be caused by a corrupted image or it is also possible that the set of files are incomplete. Aside from that, it could also be due to compatibility issues or that the module used to downgrade the Windows operating system is not configured properly. To fix this error, you have to run the Windows Setup program in compatibility mode so that you can downgrade Windows. You could also use the image for the lower version of Windows that’s available on the official site of Microsoft. But before you do any of these, make sure that you’re logged in as an administrator. To fix the “Something happened, Setup has failed to determine supported install choices” error, follow the given options below sequentially.

Option 1 – Try to run the Installer of the downgraded version in Compatibility Mode

This is the first thing you can try to resolve the issue instead of going right ahead on making a bootable device. So if you are downgrading Windows, you can try to run the installer in the compatibility mode for that specific Windows version.
  • Look for the setup file.
  • Once you find it, right-click on it and select Properties from the context menu.
  • After that, go to the Compatibility tab and mark the checkbox for “Run this program in compatibility mode for:” and from the drop-down list, select either Windows 7 or Windows 8.
  • You also have to check the “Run as administrator” option.
  • Now click the Apply button and then click OK to save the changes made and check if it has resolved the issue or not.

Option 2 – Try to troubleshoot compatibility

This option is almost the same as the first one except it is an alternative way of fixing the “Setup has failed to determine supported install choices” error in case the first one didn’t work. In this option, you will troubleshoot the compatibility issue.
  • Look for the setup file.
  • Then right-click on it and select the “Troubleshoot compatibility” from the context menu.
  • After that, click on the “Try recommended setting” option. Once the process is done, the error message should be gone.

Option 3 – Run the DISM tool

You can run the DISM tool as well to help fix the error code 0x80244022 during Windows Update. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Try using the image from the official site of Microsoft

If none of the options given above worked, you can try to use the image from Microsoft’s official site. This would help, especially if the error is caused by a corrupted image or image folder with incomplete files.
Read More
Could not start Diagnostic Policy Service
If you are trying to run a Windows Service like the Diagnostic Policy Service and encounter an error instead that says, “Windows could not start the Diagnostic Policy Service”, worry not for this post will guide you on what you can do of the Diagnostic Policy Service is not running in your Windows 10 computer. As you know, the Diagnostic Policy Service enables problem detection, troubleshooting, and resolution for Windows components on your Windows operating system. When you encounter this kind of problem, you will also see the “Access is denied” error message. This occurs when the “MpsSvc” process does not have the permissions needed for the Registry keys. This kind of problem happens when the TrustedInstaller account is missing the permissions for a Registry key and so to fix this issue, you need to take full control and ownership of the Registry keys. You need to create a System Restore point first before you get started. This way, you can always undo the changes you’re about to make in case anything goes wrong. Once you’re done creating a System Restore point, refer to the following instructions to fix the “Windows could not start the Diagnostic Policy Service” error. Step 1: Tap the Win + R key combination to open the Run utility. Step 2: Type in “Regedit” in the field and tap Enter to open the Registry Editor. Step 3: After opening the Registry Editor, navigate to this registry path:
HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesDPSParameters
Step 4: After that, look for the “Parameters” registry key and select Permissions. Step 5: Now select your account under Group or user names. Step 6: Next, make sure that the “Full Control” and “Read” boxes are both checked, and then click on the Apply and OK buttons to save the changes. Step 7: Afterwards, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlWDIConfig Step 8: From there, look for the Config key and right-click on it and select Permissions and then click on Add and type “NT Service/DPS in the box and click OK. Step 9: Now select “DPS” and check the Full control box, click OK and exit the Registry Editor. Step 10: Reboot your computer and check if the error is now fixed.
Read More
Fix 0x800704C8 Error in Windows 10
When you receive Error 0x800704C8 when trying to move a file inside Windows 10 operation is stopped and it can not continue leaving you with the file in its original location without a copy. Several issues can be the cause of this type of behavior and error and after some digging and analyzing we are bringing you various solutions for this error and how to fix it.

Ownership issues

It turns out that not having ownership of fie can cause this error and prevent you from copying it. For some reason, Windows can assume that file is owned or used by another application or process and thus prevents you from making a copy since you do not have ownership of it. Resolving this particular issue will require you to install a third-party application that is tailored for this kind of task. After some talk and research, we found out that there is a freeware application that can solve this issue quite fastly. Unlocker is the name and the download link is here. Once downloaded, install it and run it. Once inside the application browse to the location where you need to change the ownership, click on it to select it, and click OK. Use the No Action drop drown menu to select Move, then click OK

Antivirus Issue

As with other file and application issues, this error could also be a product of antivirus marking it inaccessible to Windows and thus preventing copy or move operation on it. note: Do not turn off Windows defender since it was proven that it is not the cause of this kind of error, so if you are using only Windows defender you can skip this solution. How temporary turning off each security suite is different and it depends on the application itself we can not cover in detail the procedure here. Go to your security suite manufacturer's website and get information there or if you want, go directly to applications and features inside Windows and uninstall the software.

Visual Studio issue

  • If the file you are trying to move is part of a Visual Studio project then the issue can be linked directly to Visual Studio itself, luckily the solution is quite easy. All you have to do it to exit Visual Studio and then run it with administrator privileges.
  • In order to run Visual Studio with elevated privileges locate its executable file and right-click on it.
  • Choose properties and go to the compatibility tab
  • Inside compatibility tab check box that says run this program as an administrator

Corrupted system files

If the previous solutions have not provided you with results then you have system file corruption that needs to be fixed. Move from one solution to another as presented below:
  1. Run SFC scan

    SFC scan is a built-in Windows tool for solving corrupted system file issues, it is fully automated and does not require from the user any kind of knowledge or information. To run it and scan the system do the following: Press ⊞ WINDOWS + X to open the secret menu Left-click on the command prompt (admin) In command prompt type SFC /SCANNOW and press ENTER Wait for the process to finish, do not interrupt it and once it is done, restart your computer
  2. Run DISM scan

    DISM scan is similar to SFC scan but it tackles different types of system file corruption and it is recommended to run it also after SFC has been completed. Please note that for DISM scan to be successful you will need a stable internet connection since DISM will replace corrupted files with new ones downloaded from Microsoft. To run it do the following: Press ⊞ WINDOWS + X to open the secret menu Left-click on the command prompt (admin) inside command prompt type: exe /online /cleanup-image /scanhealth followed by ENTER, then type: Dism.exe /online /cleanup-image /restorehealth also followed with ENTER. Leave scan to finish and reboot your PC
Read More
What to do if Google Drive Unable to Connect
As you know, the Google Drive service is a Backup and Synchronization service provided by Google. It was launched way back in April 2012 which provides users with the options to synchronize, store and share files by uploading them to Google’s servers where they stay until they are deleted personally by the users and can be accessed anywhere using the Google Account that’s used to upload them. Recently, a lot of users reported that they were unable to connect to Google Drive from their Windows 10 computers. This kind of problem has been noticed in the middle of the upload process and can be seen at times after the app launches. If you also experience the same issue, then you’ve come to the right place as this post will guide you in fixing it. There are a lot of possible reasons why this kind of problem occurs. It could be that the app was not able to launch properly or the internet got disconnected when the app was about to launch. It is also possible that the Firewall has blocked the app from connecting to the internet or that the antivirus program is preventing the app from making contact with its database. Aside from that, it is possible that the account you are using on your computer is preventing Google Drive from connecting to the internet due to some configuration errors. Follow the suggestions provided below to fix the connection issue with Google Drive.

Option 1 – Configure the Firewall

As mentioned, the Windows Firewall might be blocking the app from contacting its database so, in this option, you have to allow Google Drive through the Firewall. To do so, follow these steps:
  • In the Windows Start Search, type “firewall” and click on the “Allow an app or feature through Windows Firewall” option from the search results.
  • After that, you will see a list of apps, and here, click on the “Change Settings” button.
  • Next, scroll down and make sure to check both the “Public” and “Private” options for Google Drive.
  • Now click on Ok to save the changes made and then try to launch Google Drive again.

Option 2 – Try to launch Google Drive again

Google Drive might have not launched properly that’s why it can’t connect to its servers so you can try to launch it again and see if it helps.
  • Tap the Ctrl + Shift + Esc keys to open the Task Manager.
  • Next, go to the Processes tab and click on the “View” option located at the top.
  • After that, uncheck the “Group by Type” option and click on the “Google Drive Sync” from the list of processes.
  • Then click on the “End Task” option and close the Task Manager.
  • Launch Google Drive again and see if the issue is now resolved.

Option 3 – Temporarily disable third-party antivirus

Aside from Firewall, antivirus programs, especially the third party ones, are also known to block files applications the instant it detects a threat to the system. Thus, your antivirus program might be the reason why you can’t download anything on your Windows 10 computer. To fix this, you can try to disable the antivirus program on your computer in the meantime and then try to launch Google Drive again. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

Option 4 – Try to create a new account

There are times when a certain configuration for a user account might be blocking some elements of the Google Drive app. In such cases, you can try to create a new account to fix the problem.
  • Click on the Windows key and then click on the icon for Settings.
  • From there, click on the Accounts button and select the “Family & Other People” option from the left pane.
  • Next, click the “Add someone else to this PC” option.
  • After that, click on the “I don’t have this person’s sign-in information” option and select the “Add a user without a Microsoft Account” setting.
  • Type in the credentials for the new account you are creating and click on Next.
  • After the account is created, click on the account and then select the “Change account type” option.
  • Click on the drop-down menu and select the “Administrator” option and then click on OK.
  • Now sign out of the current account and sign in to the new one and then open Google Drive again.
Read More
Taskbar is not visible in Remote Desktop
Recently, several users reported an issue on their Windows 10 computers where the taskbar is not visible when they tried to connect to a computer via Remote Desktop Protocol or RDP. The Remote Desktop Connection feature uses the RDP which allows users to access a computer remotely. This is actually different from the taskbar being hidden automatically until the pointer hovers on it since, in this scenario, the taskbar is completely not accessible which makes using the remote computer entirely difficult, if not impossible. There are several suggestions you can check out to resolve this problem, you can try to restart the process of Windows Explorer via Task Manager or you could clear the cache for multiple processes. You could also try to reinstall the Shell Experience components or show the local taskbar in the Remote desktop. Moreover, you could also try to update, uninstall or roll back the display driver/graphics card driver. For more details, refer to each one of the options given below.

Option 1 – Try to restart the Windows Explorer process

The first option you have to try to fix the problem with the taskbar is to simply restart the Windows Explorer process in the Task Manager.
  • Tap the Ctrl + Shift + Esc keys to open the Task Manager.
  • Next, go to the Processes tab and find the process of Windows Explorer.
  • Once you find it, right-click on it and select Restart to restart its process.
  • After that, restart your computer and see if you can now see the Taskbar.

Option 2 – Try clearing the cache of multiple processes

The next thing you can do to resolve the problem is to clear the cache of many processes in your computer. To do so, follow these steps:
  • Open the Notepad app and paste the following content in the text area:
@echo off taskkill /f /im explorer.exe taskkill /f /im shellexperiencehost.exe timeout /t 3 /NOBREAK > nul del %localappdata%PackagesMicrosoft.Windows.ShellExperienceHost_cw5n1h2txyewyTempState* /q timeout /t 2 /NOBREAK > nul start explorer @echo on
  • After that, tap the Ctrl + S keys to save the changes you’ve made in Notepad and select the “All files” as its file type, and then name it “CacheClearTWC.bat”.
  • Next, go to the location where you saved the file using File Explorer and then run it. This will run a couple of batch scripts which will clear the cache of multiple processes in the system.
  • Tap the Win + X keys and select the “Windows PowerShell (Admin)” option to open PowerShell as admin.
  • Next, execute this command in the command line: Get-appxpackage -all *shellexperience* -packagetype bundle |% {add-appxpackage -register -disabledevelopmentmode ($_.installlocation + “appxmetadataappxbundlemanifest.xml”)}
  • After the command has been executed, this will reinstall the Shell Experience components and should fix the problem with the taskbar.

Option 4 – Update, uninstall or rollback the Graphics card drivers

  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in MSC into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.
Read More
Error Code 0x80d02002: How to Fix It In Windows 10

Error Code 0x80d02002? - What Is It?

Error Code 0x80d02002 is one of the common errors encountered by Windows users upgrading to Windows 10 or installing new Windows updates. This error results in program lock-ups, system crashes, and freezes, or slow PC performance. It can also cause possible loss of private data on your device.

Some of the common error messages involving Error Code 0x80d02002 include:

  • Something went wrong, Please try again later. Windows update error dt_000 – 0x80d02002
  • Error(s) found: Code 0x80d02002 Windows update encountered an unknown error. Windows update ran into a problem.
  • Windows Update Cannot Check For Updates – 0x80d02002
  • 0x80d02002 – Windows could not search for new updates. An error occurred while checking for new updates for your computer. Some updates were not installed.
  • There were some problems installing updates, but we’ll try again later If you keep seeing this and want to search the web or contact support for information, this may help – 0x80d02002
While upgrading to Windows 10, depending on the state of your computer, you might encounter other error messages, including error code 0xc000021a

Solution

Restoro box imageError Causes

Error Code 0x80d02002 normally occurs when a user updates their system, upgrades to Windows 10 from Windows 7 or Windows 8/8.1, or installs new Windows updates. There are several reasons why this error happens which includes:
  • Internet connection problems
  • Blocked system ports
  • Conflict on system level

Further Information and Manual Repair

In trying to fix Error Code 0x80d02002, you can employ manual repair methods to effectively and efficiently solve the issue. However, keep in mind that one tiny error made in using the command prompt can result in data loss or put your computer in a no-boot situation. In such cases, you can seek help from a Windows professional or consider using an automated tool whenever necessary.

You can try doing the following manual repair methods in an attempt to fix Error Code 0x80d02002:

Method One: Reset Windows Update Components

In trying to fix Error Code 0x80d02002, you may try resetting manually and check the Windows update components by doing the following steps:

  1. Right-click on the Start button then select Command Prompt (Admin) from the list to open a Command Prompt window.
  2. Once the Command Prompt window appears, type or copy and paste the following commands all at once then hit Enter:
net stop wuauserv net stop cryptSvc net stop bits net stop msiserver ren C:WindowsSoftwareDistribution SoftwareDistribution.old ren C:WindowsSystem32catroot2 catroot2.old net start wuauserv net start cryptSvc net start bits net start msiserver pause
  1. Exit the Command Prompt then check if the issue is resolved.

Method Two: Check If The Region Is Correct

  1. On the Start screen, type Region. Afterward, click on Settings then hit
  2. Under the Format tab, choose English (United Kingdom).
  3. Select Language Preferences then click on Add a language. Afterward, add “your language.”
  4. After you’ve added your preferred language, choose it then click on Move Up to make it the first language. Close now the Language window.
  5. On the Region window, select Additional Settings and see if the values are the same.
  6. Select the Location tab then change the Home Location to “your country,” then hit

Method Three: Perform an SFC Scan

Check if there are system files that need to be repaired by running an SFC Scan. Follow the steps below:

  1. Type CMD in the search bar then right-clicks on it. Select Run as Administrator. This will open a Command Prompt window in elevated mode.
  2. In the next window, select
  3. Once the Command Prompt window appears, type the command: sfc /scannow
  4. Leave the Command Prompt window open and wait for the process to complete. This might take a while depending on how fast or slow your device is.
  5. When everything’s fine, the message saying “Windows Resource Protection did not find any integrity violations” will appear.

 Method Four: Disable Skype or Antivirus

There are times when Skype or your installed antivirus can conflict in updating your system. You can disable first your antivirus or Skype as you update your system and enable them once again when you successfully update your system.

Method Five: Download A Powerful Automated Tool 

Can’t seem to put up with the long and technical manual repair process? You can still fix this error by downloading and installing a powerful automated tool that will surely get the job done in a jiffy!

Read More
Your account has been disabled error
If you are trying to log into your user account on your Windows 10 computer but encountered an error message instead that says, “Your account has been disabled, Please see your system administrator”, read on as this post will guide you on how you can fix this problem. In this kind of scenario, you won’t be able to access your data unless you have access to the administrator account. This problem could be caused by several problems. It is possible that malware has infected your computer and has changed some settings in your computer, especially if your system has been under a malware attack not too long ago. The malware could’ve changed the “Account is disabled” option. The only thing you can do to resolve this kind of problem is to log into your computer using another administrator account and then change the setting. However, if you don’t have a second administrator account, you can just enable the built-in hidden administrator account on your computer. You shouldn’t have any problem enabling the hidden administrator account as it is quite easy when you can log into your account. And in this post, you will be guided on how you can enable the hidden administrator account using the Registry Editor to fix the “Your account has been disabled, Please see your system administrator” error.

To get started, follow the instructions given below.

  1. First, you need to start your computer and ensure that you are on the error screen. From there, you will see the Power options located on the right-hand side.
  2. Click on the Power options and tap and hold the Shift key and then select Restart.
  3. After that, the Advanced Boot Options will appear and from there select Troubleshoot > Command Prompt.
  4. Next, you have to select your user account and enter the user account’s password to open Command Prompt.
  5. After opening Command Prompt, open your screen and type “Regedit” and then tap Enter on your keyboard.
  6. Now select the HKEY_LOCAL_MACHINE in the Registry Editor and go to File > Load Hive.
  7. Afterward, you have to open the Windows installation drive and go to the location – WindowsSystem32Config
  8. From there, you should find a file named “SAM” – select this file and click the Open button.
  9. Next, you have to enter a key name. You can just input whatever you prefer.
  10. Once done, navigate to this path: HKEY_LOCAL_MACHINEkey_nameSAMDomainsAccountUsers
  11. From this path, you will see a key named “000001F4” – select this key and double click on the “F” entry that you can find on the right-hand side of the screen.
  12. After that, look for the value data line labeled “0038” which should show 11 in the first column. You have to replace it with 10.
  13. Once done, click on the OK button and close the Registry Editor and the Command Prompt to restart your computer.
  14. Now once your computer has restarted, sign in to the Administrator account and open the Computer Management window. You can just search for it using the search bar in the Taskbar.
  15. After you open Computer Management, go to Local Users and Groups > Users – where you can find all the user accounts. Look for your deleted user account and right-click on it and select Properties and then unmark the checkbox that says “Account is disabled”. This should fix the problem.
Read More
Removal guide for Movie Mode Potentially Unwanted Program

MovieMode is a Potentially Unwanted Program developed by GenTechnologies Apps that allegedly ads a “Lights Off” function to video streaming websites like Youtube. This feature allows a user to dim the entire background around the video, allowing for better video focus. Although this sounds interesting and useful, upon further inspection it was discovered that this program does not work with modern browsers.

While installed, MovieMode may modify your browser settings, changing your home page, displaying additional ads, and other suspicious behavior. From the Terms Of Use: “Applications may be automatically enabled on your web browsers following installation. Applications or advertisements may require changing your web browser’s default home page, default page, or set of pages on startup, default search provider, and other browser settings. So that Applications can function most efficiently and with the least annoyance, Applications may modify or disable certain web browser or operating system features including, but limited to load time alerts, accelerator features, and Content Security Policy functionality. Applications may also include features to notify you when you are launching an application or visiting a web domain that may interfere with your installed Applications. “

About Potentially Unwanted Applications

What is a Potentially Unwanted Program (PUP)?

Have you ever detected an unwanted program running on your computer and wondered how the heck it got there? These unwanted programs, which are referred to as Potentially Unwanted Programs, or PUPs in short, usually tag along as a software bundle when downloading the program and could cause significant problems for users. From the technical perspective, a PUP is not true “malware”. A basic difference between PUP and malware is distribution. Malware is normally dropped via vulnerability exploitation while PUP gets installed with the consent of the end-user, who knowingly or unintentionally approves the PUP installation on their computer system. On the other hand, it is obvious that PUPs are still bad news for computer users as they could be quite dangerous to the computer in lots of ways.

How do unwanted programs impact you?

Unwanted programs can be found in many forms. Typically, they will be found in adware bundlers that are known to use aggressive and deceptive advertising. Most bundlers install numerous adware applications from various vendors, each of which has its own EULA policy. Safebytes Anti-malware completely eradicates this threat and safeguards your PC against unwanted programs or malware infection. Additionally, most free software programs these days include a few unwanted add-ons; in many instances an internet browser toolbar or browser modification like a homepage hijacker. Not only they needlessly use up space on your screen, but toolbars may also manipulate search results, track your browsing activities, decrease your web browser’s overall performance, and slow down your web connection to a crawl. They could seem innocent but PUPs are sometimes spyware. The worst part of setting up a PUP is the spyware, adware, and keystroke loggers that may hide inside. Most PUPs don’t have any significant value or advantages. As soon as they are installed, they could waste your valuable system resources and also drastically slow down computer performance. Many of these programs are harmful to computer systems and put your private information and perhaps your identity at stake.

The best ways to stop PUPs

• Always study the license agreement and privacy statement. Don’t agree unless you understand exactly what you’re agreeing to. • Always pick the custom if you’re provided a choice between Recommended and Custom Installations – never ever click Next, Next, Next blindly. • Use an ad blocker/pop-up blocker; Install anti-malware products such as Safebytes Anti-malware. These kinds of programs can establish a wall between your computer and online criminals. • Avoid adding freeware software you simply won’t utilize. Avoid downloading and installing browser extensions and applications you aren’t familiar with. • Always download applications from the original site. The majority of PUPs find their way to your computer is through download portals, so stay away from it entirely.

What To Do If You Cannot Install Safebytes Anti-Malware?

Malware could cause all sorts of damage after they invade your computer, from stealing your private details to deleting files on your PC. Some malware goes to great lengths to prevent you from downloading or installing anything on your computer system, especially antivirus software programs. If you’re reading this, you probably have infected by malware that prevents you from installing a computer security program like Safebytes Anti-Malware. There are a few fixes you can attempt to get around with this particular problem.

Download the software in Safe Mode with Networking

In the event the malware is set to load at Windows startup, then booting in Safe Mode should prevent it. Just bare minimum required applications and services are loaded whenever you boot your computer or laptop into Safe Mode. You will need to do the following to get rid of malware in Safe mode. 1) At power on/start-up, press the F8 key in 1-second intervals. This will invoke the Advanced Boot Options menu. 2) Use the arrow keys to choose Safe Mode with Networking and press ENTER. 3) Once you get into this mode, you should have internet access again. Now, utilize your web browser normally and go to https://safebytes.com/products/anti-malware/ to download and install Safebytes Anti-Malware. 4) Immediately after installation, do a complete scan and let the program get rid of the threats it detects.

Obtain the anti-malware program using an alternate browser

Some malware only targets certain internet browsers. If this is your situation, utilize another web browser as it might circumvent the malware. If you are not able to download the security software using Internet Explorer, this means the virus could be targeting IE’s vulnerabilities. Here, you must switch to an alternate internet browser such as Firefox or Chrome to download Safebytes Anti-malware software.

Create a portable USB antivirus for eliminating viruses

Another option is to create a portable anti-malware program on your USB stick. Follow these steps to use a thumb drive to clean your infected computer. 1) On a clean computer, install Safebytes Anti-Malware. 2) Insert the pen drive on the same system. 3) Run the setup program by double-clicking the executable file of the downloaded software, which has a .exe file extension. 4) Pick a USB flash drive as the location when the wizard asks you exactly where you want to install the software. Follow activation instructions. 5) Disconnect the USB drive. Now you can use this portable anti-malware on the infected computer system. 6) Double-click the antivirus software EXE file on the pen drive. 7) Click on “Scan Now” to run a complete scan on the affected computer for malware.

SafeBytes Anti-Malware Features

Are you looking to download the best anti-malware software for your system? There are plenty of applications in the market that comes in paid and free versions for Microsoft Windows systems. Some of them are good, some are ok types, and some will ruin your computer themselves! While looking for antimalware software, pick one which gives dependable, efficient, and total protection against all known viruses and malware. On the list of recommended software is SafeBytes AntiMalware. SafeBytes carries a really good reputation for excellent service, and customers are happy with it. SafeBytes anti-malware is a highly effective and user-friendly protection tool that is designed for users of all levels of IT literacy. With its most advanced virus detection and repair technology, this software protects your personal computer against infections caused by various kinds of malware and similar threats, including adware, spyware, trojans horses, worms, computer viruses, keyloggers, ransomware, and potentially unwanted program (PUPs). SafeBytes has outstanding features when compared to other anti-malware programs. Here are some of the features you might like in SafeBytes Anti-Malware. Real-time Protection: SafeBytes gives complete and real-time security for your personal machine. It’ll monitor your computer for suspicious activity regularly and safeguards your computer from illegal access. Most Reliable AntiMalware Protection: Built on a greatly acclaimed antivirus engine, this malware removal tool has the capacity to find and remove several obstinate malware threats like browser hijackers, potentially unwanted programs, and ransomware that other typical antivirus software will miss. Safe Browsing: Safebytes assigns all sites a unique safety rating that helps you to have an idea of whether the webpage you are going to visit is safe to view or known to be a phishing site. Lightweight: SafeBytes provides total protection from online threats at a fraction of the CPU load due to its advanced detection engine and algorithms. Premium Support: You can get 24/7 technical assistance to quickly resolve any concern with your security application. Overall, SafeBytes Anti-Malware is a solid program since it has loads of features and can identify and remove any potential threats. Malware problems can become a thing of the past once you put this application to use. If you need advanced forms of protection features and threat detections, purchasing SafeBytes Anti-Malware could be well worth the dollars!

Technical Details and Manual Removal (Advanced Users)

If you don’t wish to use malware removal software and like to get rid of Movie Mode manually, you could possibly accomplish this by going to the Add/Remove Programs menu in the control panel and removing the offending program; in cases of browser add-ons, you can remove it by visiting the browser’s Add-on/Extension manager. You may even want to reset your browser settings, and also clear your web browser cache and cookies. To ensure the complete removal, manually check your hard drive and computer registry for all of the following and remove or reset the values as needed. Having said that, editing the Windows registry is often a hard task that only advanced computer users and professionals should attempt to fix it. Moreover, some malware keeps replicating which makes it difficult to get rid of. It is advisable that you carry out the removal process in Safe Mode.
Files: C:\ProgramData\MovieMode\MovieMode.exe C:\ProgramData\MovieMode\MovieModeService.exe C:\ProgramData\MovieMode\Uninstall.exe C:\Users\All Users\MovieMode\MovieMode.exe C:\Users\All Users\MovieMode\MovieModeService.exe C:\Users\All Users\MovieMode\Uninstall.exe C:\ProgramData\MovieMode C:\Users\All Users\MovieMode
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status