Logo

How to Fix ntdll.dll crash Error on Windows

DLL files, also known as Dynamic Link Libraries are external parts of applications that run on Windows as well as other operating systems. Almost all applications are not complete in themselves and store code in different files. In this post, we will be discussing one DLL file called ntdll.dll. It is described as “NT Layer DLL” which means that it contains some Kernel functions that help in the normal functioning of the Windows operating system. It is created by Windows in the System32 folder when the OS gets installed. This file can serve different programs simultaneously by providing them with different Kernel functions which support the programs’ performance. However, if you encounter the ntdll.dll file error on your Windows 10 computer, read on as this post will guide you in fixing the problem.

Option 1 – Try to re-register the ntdll.dll file

You may have to re-register the ntdll.dll file using the regsvr32.exe before you can successfully install the program and fix ntdll.dll file crash error. The Regsvr32 tool is a command-line utility that can be used to register and un-register the OLE controls like DLL and ActiveX (OCX) control in the Windows operating system. Follow the steps below to use it.

  • Open Command Prompt as admin from the WinX menu.
  • Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
    • exe /u ntdll.dll
    • exe ntdll.dll
  • You should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

Option 2 – Disable problematic Internet Explorer add-ons

There are instances when some add-ons in the Internet Explorer browser can cause the ntdll.dll file crash error. Thus, you need to disable some add-ons in Internet Explorer and then check if it fixes the problem.

Option 3 – Try running the DISM tool

You might want to repair potentially corrupted files in your system as having them could also trigger the ntdll.dll file crash error. To repair these corrupted system files, you can run the DISM commands:

  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the DCOM error is now fixed.

Option 4 – Try to run the Program Compatibility Troubleshooter

You might also want to run the Program Compatibility Troubleshooter. This built-in troubleshooter is available in the Windows Update & Security section. From there, select Troubleshoot. This will find a list of programs for you and since you have already downloaded the driver files, just click on Not Listed located at the top of the program list. After that, browse and select the driver files and then let the program do its job.

Option 5 – Try to replace the DLL file with a trusted source

  • First, you need to get the new DLL file from another computer with preferably the same file version number.
  • After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
    • x86: This PC > C:WindowsSystem32
    • x64: This PC > C:WindowsSysWOW64
  • Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
  • Now type the “regsvr32 ntdll.dll” command and hit Enter.
  • Restart your PC and check if the error is now fixed.

Option 6 – Try scanning your computer using Windows Defender

The ntdll.dll file crash error might also be infected with malware or virus and to eliminate it, you have to scan your computer using security programs like Windows Defender.

  • Tap the Win + I keys to open Update & Security.
  • Then click on the Windows Security option and open Windows Defender Security Center.
  • Next, click on Virus & threat protection > Run a new advanced scan.
  • Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Can’t print a file, it opens Save as option
As you know, Windows 10 supports a variety of peripherals which includes a long list of printers. However, a number of users reported that they encountered a glitch on their Windows 10 computers where they receive Can’t print a file and a prompt to save the Word, PDF file, and so on each time they try to print the file. This kind of issue is not common and could be due to various reasons like the malfunctioning of device drivers, misconfiguration of the printer’s settings, and so on. There are several options you can check out to resolve the problem. You can try to run the built-in troubleshooter or check the configuration of the printer, as well as update or reinstall the driver for printers or reset the printer. For more details, refer to each one of the options provided below and make sure to follow them carefully.

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
  • Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try checking the printer’s configuration

The next thing you can do to fix the problem is to check the configuration of the printer since there are instances when there could be some misconfiguration with the settings of the printer that may result in several issues like this one.
  • First, you need to open Control Panel and from there, look for the option Devices and printers and open it.
  • After that, right-click on the entry of your printer that you want to use in printing documents and select the Set as a default printer option.
  • You could also try to open PDF and then go to the Print dialog box and uncheck the Print to file option.

Option 3 – Try to update or reinstall the printer driver

The problem with your printer might also be caused by corrupted or outdated drivers. Thus, you can try to either update or reinstall it. How? Follow the steps below.
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
  • Now uninstall and remove the printer driver software and reinstall it then refresh.

Option 4 – Try to reset the settings of the Printer or reinstall it

If none of the three options given above worked, you can try to either reset the printer settings or reinstall the printer so that it can go back to its default state. However, if it doesn’t work, you can try to uninstall the printer as well as its related drivers. To do so, follow these steps:
  • First, go to Settings > Devices > Printer and Scanners.
  • After that, select the printer and select the Remove Device option.
  • Once done, restart your computer and check again and see if the error is now fixed.
Read More
Fix BAD_SYSTEM_CONFIG_INFO error in Windows
If you encounter the BAD_SYSTEM_CONFIG_INFO Blue Screen error in your Windows 10 PC, then read on as this post will guide you in fixing this issue. Usually, this kind of Blue Screen error is caused by some issues with the Boot Configuration Data file. The main issue inside of the Boot Configuration Data file is that either some boot order files or older files might be in conflict with the newer ones or the stable ones and thus triggering the BAD SYSTEM CONFIG INFO Blue Screen error. This kind of Stop error also indicates that there is an error in the Windows Registry which is why you need to update potential culprit drivers as well as edit some entries in the Registry if need be. But before you get started, make sure that you create a System Restore Point first. After creating a System Restore Point, try to boot your computer into Safe Mode and then restart your computer normally. However, if it doesn’t work, proceed to the given options below.

Option 1 – Run System Restore

Performing System Restore might help you in fixing the BAD SYSTEM CONFIG INFO Blue Screen error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 2 – Update or rollback your device drivers

If the first option didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Try fixing the Windows Registry files

In order to fix the Windows Registry files, you need to make a bootable Windows 10 USB drive and then boot your PC using it. To do so, refer to the steps below.
  • Once you see the Welcome Screen, click on Next.
  • Then click on the “Repair your computer” option located on the bottom-left section of the window.
  • Next, click on Troubleshoot > Advanced Options > Command Prompt.
  • After opening Command Prompt, execute each one of the commands listed below in the sequence that they are given:
    • CD C:WindowsSystem32config
    • ren C:WindowsSystem32configDEFAULT DEFAULT.old
    • ren C:WindowsSystem32configSAM SAM.old
    • ren C:WindowsSystem32configSECURITY SECURITY.old
    • ren C:WindowsSystem32configSOFTWARE SOFTWARE.old
    • ren C:WindowsSystem32configSYSTEM SYSTEM.old
  • After executing the commands given above, type in the next ones below and make sure to execute them in the given sequence below.
    • copy C:WindowsSystem32configRegBackDEFAULT C:WindowsSystem32config
    • copy C:WindowsSystem32configRegBackSAM C:WindowsSystem32config
    • copy C:WindowsSystem32configRegBackSECURITY C:WindowsSystem32config
    • copy C:WindowsSystem32configRegBackSYSTEM C:WindowsSystem32config
    • copy C:WindowsSystem32configRegBackSOFTWARE C:WindowsSystem32config
  • Now type “exit” to close Command Prompt.
  • Restart your PC for the changes to take effect.

Option 4 – Run a Memory Check to test RAM

On the other hand, you can also fix the BAD SYSTEM CONFIG INFO Blue Screen error by running a Memory Check using the Windows Memory Diagnostic. Refer to these steps to do so.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “mdsched.exe” in the field and hit Enter to open the Windows Memory Diagnostic.
  • After that, the Windows Memory Diagnostic will give out two options such as:
  1. Restart now and check for problems (recommended)
  2. Check for problems the next time I start my computer
  • Select any of the given options. After that, your computer will restart and check for memory-based issues upon the restart. If there are any issues, it will automatically them.

Option 5 – Rebuild BCD files and repair MBR files

Like what you did on the third option above, you also have to make a bootable Windows 10 USB drive for this option and then boot your Windows 10 PC using it.
  • Once you get to the Welcome Screen part, click on Next.
  • Afterward, click on the Repair your computer option located on the bottom-left part of the window.
  • Then click on Troubleshoot.
  • Next, select the Advanced Options and then Command Prompt.
  • Once Command Prompt has been pulled up, enter each one of the following commands and in the sequence that they are given to rebuild BCD files and repair MBR files:
    • bootrec /repairbcd
    • bootrec /osscan
    • bootrec /repairmbr
  • Now type “exit” to close Command Prompt and then restart your computer to successfully apply the changes made.
Read More
MS Store keeps updating the same apps
As you know, the Microsoft store is a built-in tool in Windows 10 where you can find a variety of applications. It helps users in downloading or updating apps in the system. However, there are instances when you could encounter issues while using it. One of the issues that you could face when using the Microsoft Store app is when it keeps on offering apps you have just updated or when you are not able to update any apps at all. This kind of issue in the Microsoft Store app might be caused by other issues like a damaged Windows Store cache. There are several options you can check out to resolve the problem. You can try to check the registry setting or run the Windows Store apps troubleshooter or clear the Windows Store cache manually or reset its settings. You could also try to re-register the Microsoft Store app. For more details, refer to each one of the options provided below but before you troubleshoot the problem, make sure that you create a System Restore point.

Option 1 – Run the Windows Store App troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the problem in Microsoft Store. This is a great built-in tool from Microsoft that helps users fix any app issues. To use the Windows Store Apps Troubleshooter, follow the steps below.
  • Tap Win + I keys again to open the Windows Settings panel.
  • Go to Update & Security and then go to Troubleshoot.
  • Under the Troubleshoot section, on your left-hand side, scroll down to find Window Store Apps.
  • Then click on the Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.

Option 2 – Try checking the settings in the Windows Registry

The next thing you can do to fix the problem is to check the Registry settings for the Windows Store.
  • Tap the Win + R keys to open the Run utility and type “Regedit” in the field and then hit Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionCurrentVersion
  • From there, look for the DWORD named “CurrentVersion” and make sure that its value data is set to 6.3, but if it’s not then change its value data to 6.3
  • Exit the Registry Editor and restart your computer and then see if it fixed the problem with the Microsoft Store app.

Option 3 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.
  • Right-click on the start button and click on Command Prompt (administrator).
  • Next, type in the command, “exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
  • Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.

Option 4 – Try to re-register the Microsoft Store app via Windows PowerShell

  • Tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
  • If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
  • Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRootWinStoreAppxManifest.xml
  • Wait for the process to be completed and then restart your computer.
Read More
Ventoy software review

There is a lot of software on the market today, but from time to time we discover something extraordinary and unique worth sharing and today we have a threat for you. Ventoy is a tool that will help you with system reinstallations and system maintenance once and for all.

If you are a computer user that has multiple operating systems or you are installing and maintaining different hardware via different OS there is a high chance that you have multiple USB sticks with different operating systems on them.

Now the problem with that is that there are probably too many unlabeled sticks around or you do not have enough so you keep making system USBs depending on which one you might need.

ventoy

Ventoy solves all of these problems by letting you have as many operating systems images as your USB has capacity. The only thing you need to do is get the software here: https://www.ventoy.net/en/index.html and make a USB with it, then you can freely just copy your ISO images onto the USB and once it is inserted into the computer you will be given a menu to choose which one you would like to start with, simple as that.

Features

  • 100% open source (license)
  • Very simple to use (Get started)
  • Fast (limited only by the speed of copying the iso file)
  • Can be installed in USB/Local Disk/SSD/NVMe/SD Card
  • Directly boot from ISO/WIM/IMG/VHD(x)/EFI files, no extraction needed
  • Support to browse and boot ISO/WIM/IMG/VHD(x)/EFI files in local disk Notes
  • No need to be continuous in disk for ISO/WIM/IMG/VHD(x)/EFI files
  • Both MBR and GPT partition styles are supported
  • x86 Legacy BIOS, IA32 UEFI, x86_64 UEFI, ARM64 UEFI, MIPS64EL UEFI supported
  • IA32/x86_64 UEFI Secure Boot supported Notes
  • Linux Persistence supported Notes
  • Windows auto installation supported Notes
  • Linux auto installation supported Notes
  • Variables Expansion supported for Windows/Linux auto-installation script Notes
  • FAT32/exFAT/NTFS/UDF/XFS/Ext2(3)(4) supported for main partition
  • ISO files larger than 4GB supported
  • Menu alias, Menu tip message supported
  • Password protect supported
  • Native boot menu style for Legacy & UEFI
  • Most types of OS supported, 1000+ iso files tested
  • Linux vDisk(vhd/vdi/raw...) boot solution Notes
  • Not only boot but also complete the installation process
  • Menu dynamically switchable between ListView and TreeView mode Notes
  • "Ventoy Compatible" concept
  • Plugin Framework and GUI plugin configurator
  • Injection of files into runtime environment
  • Boot configuration file dynamically replacement
  • Highly customizable theme and menu style
  • USB drive write-protected support
  • USB normal use unaffected
  • Data nondestructive during a version upgrade
  • No need to update Ventoy when a new distro is released
Read More
Guide How to Remove PCOptimizerPro

PC Optimizer Pro is a PC optimizer utility developed by Xportsoft Technologies. It is classified as a potentially unwanted program, due to its aggressive scan and registration reminders, and that it is often distributed bundled with other programs in a manner that leads many users to not know how it got on their computer. While not inherently malicious, PC Optimizer Pro adds numerous registry keys, startup entries and while running consumes a relatively high amount of system resources, especially during its scans. The software installs from a .exe file that is around 5.20 MB or 5.453.240 Bytes (depending on the version). As of the publication of these videos, the current version of PC Optimizer Pro was detected as malicious or potentially unwanted by at least 21 AntiViruses.

About Potentially Unwanted Applications

If you have ever installed freeware or shareware, chances are high that your computer can get installed with a bunch of unwanted applications. A Potentially Unwanted Program, also called PUP, in short, is actually software that contains adware, installs toolbars, or has other hidden goals. These kinds of programs are almost always bundled up with free software which you download from the net or are also bundled within the custom installers on many download sites. PUPs did not really constitute pure “malware” in the strict sense of the term. Just like malicious software, PUPs cause problems when downloaded and installed on your PC, but what makes a PUP different is that you give consent to download it – although the truth is vastly different – the software installation package actually tricks you into accepting the installation. Irrespective of whether it is regarded as malware or not, PUPs are nearly always harmful to the user as they might bring on adware, spyware, keystroke logging, and also other bad crapware features on your computer.

What do PUPs do on your computer, exactly?

Potentially Unwanted Programs come in many forms and varieties, but in most instances, these are adware programs that show annoying pop-up adverts and advertisements on websites you check out. The PUPs also get installed into your computer in the form of web browser add-ons and toolbars. Not only they needlessly take up space on your computer screen, but toolbars may also manipulate search engine results, watch your web browsing activities, decrease your web browser’s efficiency, and decelerate your internet connection to a crawl. Potentially Unwanted Programs at times act quite similarly to viruses or spyware. Some PUPs include keyloggers, dialers, along with other software to gather your private details that may result in identity theft. These are programs that don’t do anything good for you; in addition to taking over space on your hard drive, they also slow down your computer, often modify settings without your approval, the list of bothersome features goes on.

Ways to avoid PUPs

• Always study the EULA and privacy statement. Don’t agree until you know precisely what you are acknowledging. • Choose the “custom” install whenever installing a software program. In particular, look closely at those small boxes that have been checked as default, where you may ‘agree’ to receive promotions or install software bundlers. • Use good antivirus software, like Safebytes Anti-Malware that offers real-time protection against PUPs. • Avoid adding a freeware program you do not use. Turn off or remove toolbars and web browser extensions you don’t really need. • Always download software from reliable sources like official sites as opposed to untrustworthy sharing space. Avoid file-hosting sites where/when possible.

What you can do if Malware Prevents You From Downloading Or Installing Antivirus?

Practically all malware is bad, but certain types of malware do much more damage to your computer than others. Certain malware goes to great lengths to stop you from downloading or installing anything on your personal computer, particularly antivirus applications. If you are reading this right now, you have probably recognized that a malware infection is the real cause of your blocked web connectivity. So what to do if you need to install an antivirus program like Safebytes? There are a few steps you can take to circumvent this problem.

Install in Safe Mode

The Windows OS has a special mode known as “Safe Mode” in which just the bare minimum required programs and services are loaded. In the event the malware is blocking the internet connection and affecting the computer, running it in Safe Mode will let you download antivirus and run a diagnostic scan while limiting possible damage. To start the computer into Safe Mode, press the “F8” key on your keyboard right before the Windows boot screen comes up; Or right after normal Windows boot up, run MSConfig, look over “Safe Boot” under Boot tab, and click Apply. After you reboot into Safe Mode with Networking, you can download, install, and update anti-malware software from there. Right after installation, run the malware scanner to remove standard infections.

Switch to an alternate browser

Some malware may target vulnerabilities of a specific browser that block the downloading process. If you seem to have malware attached to Internet Explorer, then switch over to an alternate web browser with built-in safety features, such as Firefox or Chrome, to download your favorite antivirus program – Safebytes.

Install and run anti-virus from the USB drive

Another solution is to create a portable anti-malware program on your USB stick. Adopt these measures to employ a thumb drive to clean your infected computer system. 1) Download Safebytes Anti-Malware or MS Windows Defender Offline onto a clean PC. 2) Plug the Thumb drive into the clean computer. 3) Run the setup program by double-clicking the executable file of the downloaded software, with a .exe file format. 4) Choose the flash drive as the location for saving the file. Do as instructed on the screen to complete the installation process. 5) Now, plug the pen drive into the corrupted computer. 6) Double-click the anti-malware software EXE file on the USB flash drive. 7) Press the “Scan” button to run a full system scan and remove viruses automatically.

SafeBytes Anti-Malware: Lightweight Malware Protection for Windows PC

These days, an anti-malware tool can protect your computer from different types of online threats. But how to choose the best one amongst numerous malware protection application that’s available out there? You may be aware, there are numerous anti-malware companies and tools for you to consider. A few are well worth your money, but many aren’t. You have to be very careful not to choose the wrong application, especially if you buy a paid application. In terms of commercial anti-malware application options, many people select well-known brands, such as SafeBytes, and are quite happy with it. SafeBytes anti-malware is a powerful, highly effective protection tool created to help end-users of all levels of IT literacy in detecting and eliminating malicious threats from their computer. Using its cutting-edge technology, this software can assist you to eliminate several types of malware such as computer viruses, trojans, PUPs, worms, ransomware, adware, and browser hijackers. SafeBytes has excellent features when compared to other anti-malware programs. Let’s have a look at a few of them below: Robust, Anti-malware Protection: Safebytes is made on the best virus engine within the industry. These engines will find and get rid of threats even during the initial phases of a malware outbreak. Active Protection: Malware programs aiming to enter the system are discovered and stopped as and when detected by the SafeBytes active protection shields. It’ll check your PC for suspicious activity at all times and safeguards your personal computer from unauthorized access. High-Speed Malware Scanning Engine: SafeBytes’s high-speed malware scanning engine minimizes scan times and extends the life of the battery. Simultaneously, it will effectively detect and eliminate infected computer files or any online threat. Website Filtering: SafeBytes checks the hyperlinks present on a webpage for possible threats and informs you whether the site is safe to explore or not, through its unique safety rating system. Lowest CPU/Memory Usage: SafeBytes is a lightweight and user-friendly antivirus and antimalware solution. Since it utilizes negligible computer resources, this tool leaves the computer’s power exactly where it belongs to: with you. Premium Support: You may get high levels of support round the clock if you’re using their paid software.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove PCOptimizerPro without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by PCOptimizerPro

Files: DesktopPC Optimizer Pro.lnk. %Programs%PC Optimizer ProLive Support.url. %Programs%PC Optimizer ProPC Optimizer Pro.lnk. %Programs%PC Optimizer ProUninstallation Guide.url. %Programs%PC Optimizer ProVisit Website.url. %ProgramFiles%PC Optimizer ProPCOptimizerPro.exe. %ProgramFiles%PC Optimizer ProPCOptProCtxMenu.dll. %ProgramFiles%PC Optimizer ProPCOptProTrays.exe. %ProgramFiles%PC Optimizer ProStartApps.exe. %ProgramFiles%PC Optimizer Prouninst.exe. %QuickLaunch%PC Optimizer Pro.lnk. WindowsTasksPC Optimizer Pro Idle.job. WindowsTasksPC Optimizer Pro Scan.job. WindowsTasksPC Optimizer Pro startups.job. WindowsTasksPC Optimizer Pro Updates.job. C:DOCUME1USER1LOCALS1Tempoptprosetup.exe C:WINDOWSsystem32netmsg.dll C:DOCUME1USER1LOCALS1Tempoptprosetup.exe C:DOCUME1USER1LOCALS1Tempis-SJGJ9.tmpoptprosetup.tmp C:DOCUME1USER1LOCALS1Tempis-NTRVH.tmp_isetup_shfoldr.dll C:WINDOWSsystem32shfolder.dll C:DOCUME1USER1LOCALS1Tempis-NTRVH.tmpOptProHelper.dll C:DOCUME1USER1LOCALS1Tempis-NTRVH.tmpitdownload.dll C:1e4e2d65e12311cac2c0eeb8c5c1d7bd1ddc865b367b98b56bc2330bf18436 C:WINDOWSRegistrationR000000000007.clb C:DOCUME1USER1LOCALS1Tempoptprosetup.exe C:WINDOWSsystem32shfolder.dll C:1e4e2d65e12311cac2c0eeb8c5c1d7bd1ddc865b367b98b56bc2330bf18436 C:WINDOWSRegistrationR000000000007.clb C:WINDOWSsystem32shell32.dll C:DOCUME1USER1LOCALS1Tempis-SJGJ9.tmpoptprosetup.tmp C:Program FilesOptimizer Pro 3.99OptimizerPro.exe C:Program FilesOptimizer Pro 3.99unins000.exe C:Program FilesOptimizer Pro 3.99OptProStart.exe c:autoexec.bat C:DOCUME1USER1LOCALS1Tempoptprosetup.exe C:DOCUME1USER1LOCALS1Tempis-SJGJ9.tmpoptprosetup.tmp C:DOCUME1USER1LOCALS1Tempis-NTRVH.tmp_isetup_shfoldr.dll C:DOCUME1USER1LOCALS1Tempis-NTRVH.tmpOptProHelper.dll C:DOCUME1USER1LOCALS1Tempis-NTRVH.tmpitdownload.dll C:Program FilesOptimizer Pro 3.99is-BDCDJ.tmp C:Program FilesOptimizer Pro 3.99is-DB4S5.tmp C:Program FilesOptimizer Pro 3.99is-C16E7.tmp C:Program FilesOptimizer Pro 3.99is-QE691.tmp C:Program FilesOptimizer Pro 3.99is-GQ78C.tmp Registry: Key 003B9C22-6FE0-4BCA-A73F-9AA99B9BBDAA at HKEY_CLASSES_ROOTTypeLib. Key 12AB121E-44C6-488B-8773-B0AE25E662E1 at HKEY_CLASSES_ROOTInterface. Key 203ABD21-41F1-4F1B-BAE3-D6A89A90D239 at HKEY_CLASSES_ROOTCLSID. Key PC Optimizer Pro at HKEY_CURRENT_USERSoftware. Key PC Optimizer Pro at HKEY_LOCAL_MACHINESOFTWARE. Key PC Optimizer Pro at HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionUninstall. Key PCOptimizerPro.exe at HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionApp Paths. Key PCProCtxMenu at HKEY_CLASSES_ROOT*shellexContextMenuHandlers. Key PCProCtxMenu at HKEY_CLASSES_ROOTlnkfileshellexContextMenuHandlers.
Read More
PowerShell script Error 0xFFFD0000 in Windows
If you like to schedule different tasks on your Windows 10 computer and automate them, then you would find the Windows Task Scheduler very useful. It is commonly used by a lot of users to schedule various tasks like scheduling periodic execution of scripts and some programs to make sure that the intended tasks are automatically carried out. Apart from being a preinstalled application, the Task Scheduler is already available on your computer. However, there are times when you might encounter some errors while using it. One of these errors is error 0xFFFD0000. You can encounter this error while executing some PowerShell scripts. It can occur to any tasks as well especially to the ones that have a file executed using a particular program. And just like the PowerShell script, files also use PowerShell to be executed. To fix Error 0xFFFD0000, you need to follow the instructions provided below carefully. Step 1: In the Start Search, type “task scheduler” and click on Task Scheduler from the results to open it. Step 2: After opening Task Scheduler, right-click on the task that’s giving you the error and then click on Properties. Step 3: After that, navigate to the Actions tab in the new mini window that appears. Step 4: From there, select the action for the task and click on the Edit button which will open another mini window. Step 5: Next, make sure that the path to the executing program is properly typed inside the field of Program/script. Note that it should be set to the executable file for that particular program. For instance, you have to set it to “C:WindowsSystem32WindowsPowerShellv1.0powershell.exe” for the Windows PowerShell program. Step 6: You can also utilize the Browse button and navigate through Windows Explorer to locate that particular executable file for the program. Step 7: Now make sure to use the file argument in the Add arguments field followed by the path of the file to be executed. It should look like this:
-file "C:/Users/Ayush/Desktop/Powershell Script Sample.ps1"
Step 8: Once done, click on OK to save the changes made and see if the task is still giving you an error or not. On the other hand, if you are still getting the same error, you can try to repair the Task Scheduler by deleting corrupted tasks. Note that a single corrupted file can cause big problems so this option is quite important. And for you to delete a corrupted task or any task from the Task Scheduler, you have to use the Registry Editor if you are not able to use the Task Scheduler interface. To do so, follow these steps:
  • Tap the Win + R keys to open the dialog box for Run.
  • Next, type in regedit and click on OK or tap Enter to open the Registry Editor.
  • Then navigate to this path: ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheTree
Note: In this path, you can see all the tasks that are currently set in the Task Scheduler. And since it would be hard to tell which one of them is corrupted, you have to delete the latest one in Task Scheduler last. But before you do so, make sure that you take a note of the ID of the tasks. And for you to get the ID, you have to select the task you wish to delete and double click on the ID string located on your right-hand side, and then copy it in the Notepad.
  • Right-click on the task name and then delete it.
  • After that, delete the very same GUID which you have copied earlier from these folders:
  • ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheBoot
  • ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheLogon
  • ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheMaintenance
  • ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCachePlain
  • ComputerHKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows NTCurrentVersionScheduleTaskCacheTasks
Note: You might not see the same GUID from these folders but if you see it, delete it right away.
  • Next, navigate to this location: C:WindowsSystem32Tasks
  • Delete the very same tasks you just deleted from the Registry Editor.
  • Restart your PC and check if the Task Scheduler is back to its normal state or not.
Read More
Fix Sechost.dll missing error in Windows 10
If you are facing a missing sechost.dll error in your Windows 10, welcome, you have come to the right place to solve it and get back your computer in working order. Sechost.dll is a file that allows other programs to function and complete their tasks as well as control and change the behavior of other programs. The file is found in Windows subfolder System32, it is a completely safe file and should not be deleted. Sometimes however various other reasons can corrupt it or delete it. This guide will lead you to common solutions on how to get file back up and running.
  1. Update device driver

    Have you installed a new device and all of a sudden you get the error message that Sechost is missing? Update device driver, it is possible that the file has been corrupted or replaced with an older version and therefore reported as missing. Update device driver to lastest version and issue should run away.
  2. Re-register file via command prompt

    If Sechost got corrupted re-registering will solve the issue, press ⊞ WINDOWS + X and choose Command prompt (administrator), click on it. type regsvr32 sechost.dll and press ENTER Reboot your PC
  3. Reinstall application

    Usually, Sechost gone bad or missing is due to the installation of another application that corrupts the file. Reinstall the application to try to solve errors. In order to properly reinstall the application first use the control panel to remove it completely from the system and then install it again, hopefully, this time correct version of Sechost.dll will be installed in the system.
  4. Check your hard drive

    In some cases, a hard drive malfunction can cause several files to be corrupted or gone missing. To eliminate hard drive malfunction run check disk from Windows on C drive to check it and find if there are any errors.
  5. Uninstall Windows update

    Same as with some application, even Windows update could corrupt some files due to update not being properly downloaded. Try uninstalling the latest update and revert to the previous Windows state, then update it again.
Read More
A Guide to Fixing Error Code 39

Code 39 - What is it?

Code 39 is a device driver error code that pops up when the Windows operating system cannot load the driver for the hardware you want to use.

This hampers your ability to use the hardware properly. The error code is almost always presented in the following format:

“Windows cannot load the device driver for this hardware. The driver may be corrupted or missing.” Code 39

Error Causes

A device driver is a software program that tells the operating system how to control a particular hardware device. Each hardware device has a different driver.

There are separate device drivers for printers, CD-ROM readers, and keyboards, to name a few.

Many device drivers are already built into the operating system. But sometimes you will need to install a new device driver when you want to use a new piece of hardware device that the operating system is not familiar with, or does not anticipate.

Regardless of whether or not the drivers are already integrated into the operating system, you may still experience code 39, typically because of the corrupted or outdated drivers.

Outdated and corrupted drivers cause hardware malfunction and failure, which trigger device driver error codes like code 39. Other causes include incorrect registry values.

Further Information and Manual Repair

Below are some of the easiest and most effective methods to resolve Device Manager error code 39 on your PC.

To follow and implement these methods, you don’t require any technical knowledge or expertise. Simply follow these instructions to fix the error right away.

Method 1 - Fix with a Simple Reboot

There is a possibility that the error code 39 is caused by some fluke within the Device Manager or your BIOS.

If that’s the reason, then a simple PC reboot can resolve the issue immediately. Therefore, before you try anything, it is advisable to restart your system.

If it works, then that is great, but if it doesn’t, then don’t worry, try other methods given below to fix this problem successfully.

Method 2 - Uninstall and Reinstall Drivers

If the error code 39 is generated due to faulty or outdated drivers, then simply uninstall and remove them and then reinstall new driver versions. There are two ways to remove faulty drivers.

Method One

  • One is, to go to the start menu, click on Control Panel, and then Add/Remove Programs.
  • Remove the program and the driver you think is causing problems. This will thoroughly remove all traces of the faulty driver.
  • To reinstall, follow the same steps but this time install the new device driver version.

Method Two

  • The other way is to go to the start menu, type Device Manager in the search bar, and then press enter to continue.
  • In the Device Manager, find and locate the problematic device.
  • After that, double-click the category of device that you wish to uninstall. Let’s say, Windows is unable to load the graphics card driver.
  • This means you will have to click on the Display Adapter category in the Device Manager to uninstall the graphics card.
  • After you have successfully uninstalled, Windows will prompt you to confirm device removal.
  • Simply click OK to confirm and proceed. To activate the changes, restart your PC.
  • To reinstall, go to the Device Manager, click on the Action tab and then select the option ‘Scan for Hardware Changes.’

This method, although effective in resolving error code 39,  can be time-consuming. To avoid the hassle and save time, try method 3.

Method 3 - Update Drivers Automatically with DRIVERFIX

If you would like to read more helpful articles and tips about various software and hardware visit errortools.com daily.
Read More
What to do if the Windows 10 Control Panel is not opening
The Control Panel is one of the most important tools in Windows which allows users to control and change various settings. However, there are cases when it experiences some problems like when users aren’t able to open it. Recently, a lot of users complained about not being able to open the Control Panel. To be more specific, users were able to open it but only lasted for a second, and then it’s gone. This is not just some issue you can ignore as this will prevent you from accessing some major settings in your computer and you won’t be able to perform some important task without it. According to security experts, this issue is most likely caused by a bug in the Windows Update. If you have installed an update recently, then it’s most likely the culprit. Aside from the Windows Update, there are also other things that can cause this issue. Some of them are the IDT audio panel and a control panel file that causes conflicting issues with the control panel that leads to this problem. Aside from these aforementioned cases, the Windows Error reporting services could also be one of the causes of this issue. As you can see, since there are a lot of possible causes for this problem, this post prepared a lot of options as well which you have to check out. Follow each one of them and see which one worked best for you.

Option 1 – Try updating your Windows 10 PC

If you haven’t updated your PC to the latest version of Windows 10, then you should. A lot of users found that the issue with the Control Panel was fixed right after they updated their Windows 10 PCs. This is probably because Microsoft has probably released a fix on one of the latest updates.

Option 2 – Try uninstalling the IDT Audio Panel

For some users, uninstalling the IDT Audio Panel from their PCs did the trick. You can also try doing the same thing to fix the vanishing Control Panel. According to these users. The IDT audio panel was the one that’s causing the issue. To uninstall the IDT audio panel, here’s what you have to do:
  • Tap the Win + R keys at the same time to open the Run dialog box.
  • Then type in “appwiz.cpl” in the field and tap Enter to open the “Uninstall or change a program” screen of the Control Panel.
  • From there, look for the IDT audio panel, select it and then select the Uninstall option and follow the next on-screen instructions that appear.
Note: If you are unable to locate the IDT audio panel or you simply can’t access the Uninstall or change program screen or you can’t keep Control Panel open for a long time, here’s what you can do:
  • Tap the Win + R keys at the same time once again to open the Run dialog box.
  • And in the field, type in “devmgmt.msc” and hit Enter to open the Device Manager.
  • After opening the Device Manager, look for the “Sound, video and game controllers” option and double-click on it.
  • From there, locate the IDT audio panel or “IDT High Definition CODEC” and select Uninstall and follow the next instructions that appear.

Option 3 – Try deleting or renaming IDTNC64.cpl

IDTNC64.cpl is a control file in the control panel. However, it might be the one that’s causing the problem as it could be conflicting with the control panel. As a result, the control panel crashes after a second or more. Many users have fixed the problem by either renaming or deleting this file – the safer option would be is renaming it.
  • Tap the Win + E keys to open File Explorer.
  • In the address bar located at the top, type in “C:\Windows\System32” and tap Enter to open this folder.
  • From there, look for the IDTNC64.cpl file, right-click on it and select the Rename option.
  • You can name the file anything you want but it’s better if you rename it to “oldcpl”.
  • After you rename the file, try opening the Control Panel again. It should work fine now.

Option 4 – Try to disable the Windows Error Reporting Service

As mentioned earlier, the Windows Error Reporting Service is also known to cause the issue so some users disable it and got the issue fixed.
  • Tap the Win + R keys.
  • In the field, type in “MSConfig” and hit Enter to open System Configuration.
  • After opening System Configuration, go to the Services tab and look for the Windows Error Reporting Service and uncheck its checkbox.
  • Click the Apply button and click OK. You should now see a date in the Disable Date column. Then check if the Control Panel is now working properly if not, restart your computer and check once more. That should fix the problem.

Option 5 – Try opening Control Panel via Run

This option is more of a workaround than a solution as it does not really fix the issue with the Control Panel but rather helps you in accessing the controls at the very least.
  • Tap the Win + R keys to open Run.
  • Type in “appwiz.cpl” in the field and tap Enter to open the Uninstall or change program screen of the Control Panel.
  • Next, copy and paste “Control panel all control panel items” on the address bar located at the top-mid part of your screen. You must not type the given address and simply copy and paste it. After that, you will see a list of control panel controls you can use.
Read More
Fix DRIVER_VERIFIER_DMA_VIOLATION Error
In case you don’t know, Driver Verifier is a built-in utility in the Windows 10 operating system. It is the one that ensures the integrity of all the drivers in the system. It can detect any suspicious behaviors of the drivers and if it finds the driver signature of some suspicious activity during runtime, it stops the suspected action by triggering a BSOD or Blue Screen of Death error and one of these Stop errors is the DRIVER_VERIFIER_DMA_VIOLATION error. When you encounter such an error, you will see the following message on your screen:
“Your PC ran into a problem that it couldn’t handle, and now it needs to restart. If you’d like to know more, you can search online later for this error: DRIVER_VERIFIER_DMA_VIOLATION”
There are several ways you can fix this error. You can try to disable the Driver Verifier or run the Hardware troubleshooter. You could also try to update, roll back or uninstall the drivers on your computer. For more details, refer to each one of the options provided below.

Option 1 – Try to disable the Driver Verifier Manager

The Driver Verifier Manager is another tool in Windows that could help you fix driver-related issues.
  • Type in the keyword “Verifier” in the Cortana search box to search for Verifier in Windows 10.
  • After that, select the option “Create custom settings”.
  • Make sure that you have checked everything except the options “DDI compliance checking” and “Randomized low resources simulation”.
  • Next, select the option “Select driver names from a list” option.
  • Afterward, you have to select all the drivers from any unofficial or third-party provider. To simply put it, you have to select all the drivers that are not supplied by Microsoft.
  • Then click on the Finish button.
  • Open Command Prompt as administrator and execute this command – verifier /querysettings
  • The command you just executed will display the Driver Verifier settings so if you see any of the flags enabled boot your Windows 10 PC into Safe Mode.
  • Open the Command Prompt as admin again and run this command – verifier /reset
  • The command will reset the Driver Verifier. Once the process is done, restart your PC and check.

Option 2 – Try to reinstall or update device drivers of recently installed hardware

If the first few options didn’t work for you, then it’s time to either update or roll back the device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 3 – Try running the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like DRIVER_VERIFIER_DMA_VIOLATION. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
Note: You could also run the Hardware and Devices troubleshooter as it could also help in fixing the DRIVER_VERIFIER_DMA_VIOLATION error.

Option 4 – Try running Microsoft’s online Blue Screen Troubleshooter

If running the built-in Blue Screen Troubleshooter didn’t work, you can also try running Microsoft’s online Blue Screen Troubleshooter. All you have to do is go to Microsoft’s website and from there, you will see a simple wizard that will walk you through the troubleshooting process.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status