Fix MEMORY_MANAGEMENT due to Chrome browser

The Intel Driver and Support Assistant automatically identifies, finds, and installs drivers in a computer and is pre-installed in newer Intel-supported systems. If you are using one of those newer Intel supported systems but encountered an error that says, “Communication with service process failed, Tray cannot start” when you launch a program, read on as this post will guide you in fixing this problem. This kind of issue in Intel supported system could be due to some third party application that’s meant to update drivers could be interfering. It is also possible that the Intel Driver and Support Assistant application is corrupted. Whatever the cause may be, here are some suggestions you have to check out to resolve the problem.

Option 1 – Try to uninstall all the third party driver update applications

One of the reasons why some users install third-party driver update software is that it is kind of tiresome to update each one of the drivers manually. However, as tiresome as it might be, it is still better than using a third-party driver update application as these kinds of applications could mess up the drivers, and the Intel Driver and Support Assistant is still much better. To fix the error, you have to uninstall the previously installed third-party driver update application on your computer.

• Tap the Win + R keys to open the Run dialog box
• Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
• From there, look for the third-party driver update application you are using, select it and then click on Uninstall to remove it.
• After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.

Option 2 – Try to disable the DSATray in Startup

Another thing about the “Communication with service process failed, Tray cannot start” error is that it keeps on popping up each time you boot your computer. And so to resolve this bug, you can just disable the DSATray from Startup. How? Refer to these steps:

• Tap the Ctrl + Alt + Del to pull up the Security options window.
• From there, select the option to open the Task Manager.
• Once you’re in the Task Manager, go to the Startup tab and look for “DSATray” and right-click on it and then select the Disable option.
• Now restart your computer and you should be good to go.

Option 3 – Try to reinstall the Intel Driver and Support Assistant

If the Intel Driver and Support Assistant is corrupted, you need to uninstall it from your computer. All you have to do is go to Programs and Features like what you did in the first option to uninstall the program. Once you’ve uninstalled it, download the newer or latest version of the Intel Driver and Support Assistant from the official site of Intel and then install it.

We are all waiting for the release of Intel’s Alder Lake series of processors and real-world results on its performance. Sadly lately it came to our attention that some games might have issues with the processor. Now before you go on the bandwagon on bashing Intel itself take note that it is not Intel’s fault at all. The issue that arises is mostly due to DRM software and how it works. As you might know or not, Alder Lake has two sets of cores, standard performance cores, and power cores, and with Intel’s Thread Director on-chip right cores will be used for the right tasks, and here lies the issue. DRM software might detect Thread Director as something suspicious and malicious, and then cut access to the game because of this. Intel, of course, has reached DRM manufacturers and places documentation about how software should be developed with this hybrid technology in mind. Of course, newer games will be updated if needed and everything will work fine, also games on GOG will work fine because of GOG’s policy of no DRM store but some older ones might be left in limbo. They could work fine but DRM might be triggered and prevent them from loading, usually, game developer itself removes DRM protection after some time but that is not really always the case and there is a chance that some games might simply just not work on Alder Lake CPU only because of DRM protection.

Conclusion

I will admit that I have not been a great fan of DRM in general, I understand that game developer want to protect themselves from piracy but how it looks they were not really successful with it. Even today single-player games get pirated on the day they are released and legally bought ones always make trouble for people that actually paid for them. I remember times when DRM was awful and you could install a game a limited number of times, luckily this was removed but it seems that many old habits still remain sadly and DRM is present even today in various forms. GOG is proof that people will buy DRM-free games and that they will support this kind of model. Maybe it is time to forget about fighting against piracy, you will not make it go away and people who do not want to buy games will not buy them, on other hand many users that do buy games, if they cannot use them they will rest to pirated version since that one will work. It is sad to see that pirated software can work better than a legal one and offer a more pleasant experience.

As you know, the Windows 10 operating system has support for a dedicated high-end graphics processor that brings in capabilities inside to support Graphics Cards from NVIDIA or AMD. This helps the operating system to function in a much better way by segregating the graphics-intensive operations from the CPU to a dedicated processor. However, there are times when it also experiences some issues that lead to some errors like the “Failed to create a graphics device” error. It is possible that your computer has more than one screen or graphics card which is why you’re getting this error. To fix it, you need to try reinstalling DirectX or reinstall the Graphics Card driver. You could also try to manually check the hardware or power cycle of your computer. To start troubleshooting the “Failed to create a graphics device” error, follow the given suggestions below.

Option 1 – Try running the DirectX Diagnostic Tool

Since the error has something to do with the DirectX Graphics APIs, you can run the DirectX Diagnostic tool to resolve the problem.

Option 2 – Try updating or re-installing DirectX

If the DirectX Diagnostic tool didn’t work, you can try to update or reinstall DirectX instead. This can help in fixing the problem because when you reinstall or update DirectX, it will replace the incompatible or corrupted components of DirectX from your computer.

Option 3 – Update or reinstall the Graphics card drivers

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in MSC into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 4 – Try to physically check the hardware of your computer

You might also want to check the physical status of the hardware in your computer. You can clean the dust off the hardware components like the Graphics Card of the computer. In doing so, you have to use a small blower or you could also use a soft cloth and run the components gently. Make sure that you don’t damage any parts with moisture or cause harm to any circuits while you carry out this task.

Option 5 – Try to power cycle your computer

You could also try to power cycle your computer to fix the error. To do that, you have to turn off your computer in a way that the power is completely cut off and all the fresh configurations of files are loaded when your computer is booted up. The first thing you have to do is to shut down your computer and if you are using a laptop with a removable battery, you must remove the battery for a couple of minutes before you plug it back in and boot your laptop. On the other hand, if you are using a desktop computer, press and hold the power button until the CPU goes off and take out the power cable for a minute or so and then plug it back in. Boot your computer and see if the error has been resolved.

Cyclic Redundancy Check Error - What is it?

To begin with, Cyclic Redundancy Check is basically an error checking technique. This technique is used for data verification. It detects accidental changes in the data. It is used by computers to specifically check the data stored in the hard drive or optical disks (DVD’s and CD’s). The Cyclic Redundancy Check error occurs when the data being verified on the hard drive or optical disks is corrupt. Symptoms for this error code include program lock-ups, slow PC performance, inability to run and execute the desired program, system freeze and shutdown and startup issues.

Error Causes

The Cyclic Redundancy Check error code occurs due to the following reasons:

• Cluttered hard disk
• Registry corruption
• Misconfigured files
• Unsuccessful program installation

All these causes points towards registry issues and poor PC maintenance. The registry is the main database of the computer. This part of the PC saves practically every activity you perform on it including activities like application installation and deletion and web browsing to name a few. With time and frequent PC usage, the files generated from every activity you execute on your system begin to load the registry. These include even the unnecessary files like junk files, internet files and files of applications that you’ve uninstalled. All these files overload the registry and acquire a lot of hard disk space. And when you don’t remove these files on your system, eventually it leads to file misconfiguration, cluttered disk, and registry corruption. New program versions that you want to install and run on your system also don’t function because the files of the old program version still saved in the registry.

Further Information and Manual Repair

As the Cyclic Redundancy Check Error causes data corruption on the hard disk, it is advisable to fix this error right away. The reason is that it can have serious consequences. It can lead to data loss, fatal crashes, and system failures. When it comes to resolving Cyclic Redundancy Check Error, there are two ways to fix it:

Run the CHKDSK application.

This is a built-in feature in your Windows system. It checks for hard disk damage and attempts to resolve it.

Windows 10 supports various devices to get connected to which makes it quite a flexible operating system. The connection varies on the fact that the device can be connected either with Bluetooth or other wireless and wired connection. However, no matter how great the features are, there a few times when they bring in some bugs too. One of these bugs won’t allow you to either remove or reinstall the Bluetooth mouse and keyboard device from your Windows 10 computer. So if you are currently experiencing this problem, read on as this post will guide you in fixing it. Before you go over the suggestions laid out below, you need to create a System Restore Point first since, in one of the options, you will be making some changes with the registry files as well as some critical Windows settings. Once you have that covered, refer to the following options.

Option 1 – Configure the Bluetooth Services

The first thing you can do is configure Bluetooth Services.

• Tap the Win + R key combination to open the Run dialog box.
• After that, type “services.msc” in the field and hit Enter to open the Windows Services Manager.
• You will then see a list of services and from there, look for the following services and make sure that their default values are set as follows:
  • Bluetooth Audio Gateway Service – Manual (Triggered)
  • Bluetooth Support Service – Manual (Triggered)
  • Bluetooth User Support Service – Manual (Triggered)
• Now click on the Start button to start all the aforementioned services and then check if you can now remove or reinstall the Bluetooth mouse and keyboard device.

Option 2 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the Bluetooth Troubleshooter.

• Open the Windows 10 Settings.
• Then go to Update & Security > Troubleshoot.
• You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
• Now follow the next screen options.

Option 3 – Try to reinstall or update the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble removing the Bluetooth device and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.

• Tap the Win + X keys to open the Device Manager.
• Next, look for the Bluetooth device and right-click on it.
• Select the option “Update driver”.
• After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.

Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it.

Option 4 – Get rid of any interference

If you have several wireless devices in the same room as your PC then it might have caused interference with the current connection in your PC which is why you have to switch off all the other devices and then try removing reinstalling the Bluetooth mouse and keyboard devices again.

Option 5 – Remove or reinstall the Bluetooth devices in a Clean Boot State

You might want to uninstall or remove the Bluetooth Devices while your computer is in a Clean Boot State. Putting your computer in this state will surely help especially if there are some processes that prevent the Bluetooth devices from being removed or reinstalled.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After that, try to reinstall or remove the Bluetooth mouse and keyboard devices again.

What is BuzzDock?

Buzzdock is a browser extension. Buzzdock will be automatically enabled on IE and Chrome following installation, and you may begin using Buzzdock with no further action required. If you elect to optimize Buzzdock performance, the settings preferences of your browser may be adjusted after installation. This browser extension changes your default search provider to Buzzdock.com custom search. It displays additional unwanted ads, banners & sponsored links on web pages that you visit, and it hijacks your browser home page. This browser extension has been flagged as malware by many anti-virus scanning programs.

About Browser Hijackers

Browser hijackers (sometimes called hijackware) are a type of malicious software that modifies web browser configuration settings without the user’s knowledge or consent. These hijacks are rising at an alarming rate worldwide, and it could be actually nefarious and sometimes dangerous too. They’re created to interfere with web browser programs for many different reasons. In most cases, hijackers are made for the benefit of online hackers often through income generation from forced ad clicks and site visits. Nonetheless, it’s not that harmless. Your online safety is jeopardized and it is extremely irritating. They not only screw up your browsers, but browser hijackers can even modify the computer registry, leaving your PC susceptible to other attacks.

Symptoms of browser hijacker malware

There are several signs that indicate the web browser is hijacked: 1. the home page of your browser is changed unexpectedly 2. you find new unwanted bookmarks or favorites added, typically directed to ad-filled or porn sites 3. The default search page of your web browser is changed 4. you see unsolicited new toolbars added 5. you notice a lot of pop-ups on your computer screen 6. your web browser gets slow, buggy crashes frequently 7. you are prohibited access to specific web pages, including the site of an anti-malware software firm like SafeBytes. Exactly how browser hijacker finds its way onto your computer system Browser hijackers infect computer systems in numerous ways, including through a file-share, a drive-by download, or an infected email. They are usually included with toolbars, BHO, add-ons, plug-ins, or browser extensions. Browser hijackers sneak to your computer along with free software downloads also that you unknowingly install alongside the original. Some of the most well-known hijackers are BuzzDock, Babylon Toolbar, Conduit Search, Sweet Page, OneWebSearch, and CoolWebSearch. Browser hijacking can cause severe privacy problems and even identity theft, affect your web browsing experience by taking command over outbound traffic, substantially slows down your computer by consuming lots of resources, and result in system instability as well.

The best ways to get rid of browser hijackers

Certain browser hijacking can be quite easily corrected by discovering and removing the corresponding malware application from your control panel. However, most hijackers are hard to remove manually. No matter how much you try to get rid of it, it may keep returning over and over again. You should consider doing manual fixes only if you’re a tech-savvy person because there are potential risks associated with fiddling around with the system registry and HOSTS file. Browser hijackers could be effectively removed by installing and running anti-malware software on the affected PC. Safebytes Anti-Malware can counter relentless browser hijackers and provide you proactive computer protection against all kinds of malware. Together with anti-malware, a system optimizer program, similar to Safebytes Anti-Malware, can help you correct registry errors, remove unwanted toolbars, secure online privacy, and enhance overall system performance.

Find Out How to Get rid of Malware that is Blocking Websites or Preventing Downloads

Malware could cause all sorts of damage when they invade your computer, starting from stealing your personal information to erasing files on your PC. Some malware sits in between the computer and the internet connection and blocks a few or all internet sites which you want to visit. It might also block you from adding anything to your system, especially anti-malware applications. So what should you do when malicious software prevents you from downloading or installing Safebytes Anti-Malware? There are a few fixes you can attempt to get around with this problem.

Boot Windows in Safe Mode

The Windows OS includes a special mode called “Safe Mode” where only the minimum required programs and services are loaded. In the event, the malicious software is set to load automatically when the computer starts, shifting to this mode may well prevent it from doing so. To get into Safe Mode or Safe Mode with Networking, press the F8 key while the computer is booting up or run MSCONFIG and find the “Safe Boot” options in the “Boot” tab. After you restart the PC into Safe Mode with Networking, you could download, install, as well as update anti-malware software from there. Right after installation, run the malware scanner to eliminate standard infections.

Use an alternate internet browser to download the anti-malware application

Malicious program code might exploit vulnerabilities in a specific browser and block access to all antivirus software sites. In case you suspect that your Internet Explorer has been hijacked by malware or otherwise compromised by online hackers, the best plan of action would be to switch to an alternate internet browser like Mozilla Firefox, Google Chrome, or Apple Safari to download your favorite computer security program – Safebytes Anti-Malware.

Create a portable USB antivirus for removing malware

Another way is to download and transfer an anti-malware program from a clean PC to run a scan on the affected computer. Adopt these measures to run the antivirus on the affected computer. 1) Download Safebytes Anti-Malware or Windows Defender Offline onto a clean computer. 2) Plug the Thumb drive into the uninfected computer. 3) Double-click the executable file to run the installation wizard. 4) Pick a USB flash drive as the location when the wizard asks you where you intend to install the software. Follow the directions to finish the installation process. 5) Transfer the thumb drive from the uninfected computer to the infected PC. 6) Run the Safebytes Anti-malware directly from the pen drive by double-clicking the icon. 7) Run Full System Scan to identify and clean-up up all types of malware.

A Look at the Best AntiMalware Program

If you’re looking to download an anti-malware application for your PC, there are various tools out there to consider however, you just cannot trust blindly anyone, irrespective of whether it is free or paid software. Some of them are excellent, some are ok types, and some will harm your PC themselves! You need to pick a tool that has gained a good reputation and detects not just computer viruses but other types of malware as well. Amongst few good programs, SafeBytes Anti-Malware is the highly recommended program for the security-conscious individual. SafeBytes anti-malware is a trustworthy tool that not only secures your PC completely but is also quite user-friendly for people of all skill levels. This software could easily detect, remove, and protect your computer from the latest malware threats including spyware, adware, trojan horses, ransomware, worms, PUPs, along with other possibly damaging software programs. There are numerous great features you will get with this security product. The following are some of the great features included in the software. Robust Anti-malware Protection: With its advanced and sophisticated algorithm, this malware removal tool can find and eliminate the malware threats hiding within your PC effectively. Live Protection: SafeBytes gives real-time active monitoring and protection against all known computer viruses and malware. This software will continuously monitor your PC for any suspicious activity and updates itself regularly to keep current with the constantly changing threat landscape. Website Filtering: Safebytes assigns all websites a unique safety score that helps you to get an idea of whether the webpage you are going to visit is safe to view or known to be a phishing site. Low CPU and Memory Usage: SafeBytes is really a lightweight application. It consumes an extremely small amount of processing power as it runs in the background so you’re free to use your Windows-based PC the way you really want. 24/7 Online Tech Support: For any technical issues or product support, you could get 24/7 expert assistance through chat and email. To sum it up, SafeBytes Anti-Malware offers great protection combined with an acceptable low system resources usage with both great malware detection and prevention. You now may understand that this particular software does more than just scan and delete threats from your PC. For optimum protection and the best value for your money, you can’t get better than SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove BuzzDock without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised. The following files, folders, and registry entries are created or modified by BuzzDock

What is Runtime Error 339?

Runtime Error 339 is a common error code format that appears when a computer overloads with too much data. However, in some cases, it may occur due to the missing registry keys, DLL files, or during installation. It may lead some programs to shut down all of a sudden and may also corrupt files on the system.

Solution

Download Available to Completely Repair Runtime Error 339

Error Causes

This error code is alarming as it is a critical sign of an unstable system followed by improper maintenance of the computer. The potential risks associated with the Runtime Error 339 include:

• System startup issues
• Slow PC performance
• System crash and failure
• System file corruption

Therefore, to avoid these risks and system failure, it is advisable to fix the runtime error 339 immediately.

Further Information and Manual Repair

If you have a Runtime Error 339 issue on your computer, here is a great way how you can fix it right away:

Scan For Viruses

Improper maintenance of the computer indicates that your system might be exposed to viruses and malware. Viruses can modify the Windows registry and lead to Runtime Error 339. Therefore, first, it is important to scan for viruses on your PC.

Identify Software that Causes Errors

Scanning will help you identify software that produces this error on your PC. Once you identify them, either uninstall them or update the program. To uninstall the program, go to the Control Panel and then click on the Add/Remove program if you have Windows XP, if not then click on the Programs and Features item. Now delete the program from your system.

Obtain the Latest Version of the Installer and Re-install the Deleted Program

Once you get your hands on the latest version of the installer, run it on your system by following the on-screen instructions. Install the program. There is also another way to fix Runtime Error 339 and that is by downloading the Runtime Error tool.

Use a Professional Runtime Error Fixer Tool

To fix the error you can also use a professional Runtime Error fixer tool to scan for viruses on your PC. It is available for free download here. Download the tool and install it on your computer. Simply scan your PC after installation. Click the repair button once the scan is complete. This tool fixes problems in just a few minutes.

What is 0x3D55? As you know, Windows 10 is loaded with various Universal Windows Platform or UWP apps such as the Microsoft News, Weather, Calculator, Windows Mail, and many other applications that are based on the modern UWP platform of Microsoft that was introduced in Windows 10. Each one of these apps has a shared piece of code in the kernel for them to be able to get executed across any device that runs the Windows 10 OS which includes laptops, PCs, 2-in-1 devices, mobile phones, mixed reality headsets, and many more. However, there are times when the runtime information for these apps ends up getting corrupted which causes them not to function as expected and throws errors like the error 0x3D55. This kind of error can be pinned down when the UWP app malfunctions and you can also find an error message in the Event Log that reads, “0x3D55: Package family <App name with ID> runtime information is corrupted”. So if you encounter this error, read on for this post will walk you through fixing it. There are three suggestions you need to check out to fix this error – first, you can try to reset the Microsoft Store cache, second, you can try to re-register or reinstall the problematic app and lastly, run the Windows Store App troubleshooter.

Option 1 – Try to reset the Microsoft Store cache

Just like browsers, Microsoft Store also caches as you view apps and games so it is most likely that the cache is no longer valid and must be removed. To do so, follow the steps below.

• Right-click on the start button and click on Command Prompt (administrator).
• Next, type in the command, “wsreset.exe” and tap Enter. Once you do, the command will clear the cache for the Windows Store app.
• Now restart your PC and afterward, try opening Microsoft Store again and then try to install your app or update your computer again.

Option 2 – Run the Microsoft Store Apps troubleshooter

The Microsoft Store Apps Troubleshooter will help you in fixing the error 0x3D55. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working. To use the Windows Store Troubleshooter, follow the steps below.

1. Tap Win + I keys again to open the Windows Settings panel.
2. Go to Update & Security and then go to Troubleshoot.
3. On your right-hand side, scroll down to find the Windows Store Apps and then click on the Run the troubleshooter option and see if it fixes the problem.

Option 3 – Try to re-register the UWP app via PowerShell

• First, type “command prompt” in the Start Search and right-click on Command Prompt and then select the “Run as administrator” option.
• Next, navigate to this location in the command line utility: C:/Users/<Insert Username>/AppData/Local/Packages
• After that, execute the “DIR” command to view the list of all the directories in the given location.
• Once the list appears, look for the ID of the problematic app and take note of it.
• Now tap the Win + X key combination or right-click on the Start button and click on the Windows PowerShell (Admin) option.
• If a User Account Control or UAC prompt appears, just click on Yes to proceed and open the Windows PowerShell window.
• Next, type in or copy-paste the following command to re-register the Microsoft Store app and tap Enter:

PowerShell -ExecutionPolicy Unrestricted -Command "& {$manifest = (Get-AppxPackage Microsoft.<YOUR APP ID HERE>).InstallLocation + 'AppxManifest.xml' ; Add-AppxPackage -DisableDevelopmentMode -Register $manifest}"

• Wait for the process to be completed and then restart your computer.

A lot of users have experienced various issues either in installing a Feature or a Windows Update. One of these errors is the one with the error code 0x80d02002. If you are one of the users who is facing this problem right now, then the working solutions given in this post will surely help. The Windows Update error code 0x80d02002 indicates that Windows 10 fails to upgrade or install as there is some issue with the files that have been downloaded and Windows encounters an error in installing them. Thus, the best thing you can do in such a case is to start the installation from scratch but before you do that, here are some suggestions that might help.

Option 1 – Try to rename the SoftwareDistribution folder

The Software Distribution folder in the Windows operating system is a folder that can be found in the Windows directory and is used to store files temporarily which might be required to install the Windows Update on your PC. Thus, it is required by the Windows Update and maintained by WUAgent. Aside from that, it also contains all the Windows Update History files and once you delete them, you will most likely lose the Update history. As a result, the next time you run the Windows Update, it may result in a longer detection time.

• Open the WinX Menu.
• From there, open Command Prompt as admin.
• Then type in the following command – don’t forget to hit Enter right after typing each one of them.

net stop wuauserv net stop bits rename c:windowsSoftwareDistribution SoftwareDistribution.bak

• After entering these commands, it will stop the Windows Update Service, the Background Intelligent Transfer Service, and rename the SoftwareDistribution folder.
• Next, got to the C:\Windows\SoftwareDistribution folder and get rid of all the folders and files thereby tapping the Ctrl + A keys to select them all and then click on Delete. Note that if the files are in use, you won’t be able to delete them.
• Once all the contents in the Software Distribution folder are deleted, restart your PC and then go back to Command Prompt and input the following commands again.

net start wuauserv net start bits

Since the folder has already been flushed, it will be populated afresh the instant your restart your computer and open Windows Update.

Option 2 – Try to reset the Catroot2 folder

You can also try resetting the catroort2 folder as it is known to fix tons of Windows Update issues including the Windows Update error code 0x80d02002. Both the Catroot and catroot2 are Windows operating system folders that are required for the Windows update process.  So when you run the Windows Update, the catroort2 folders stores the signatures of the Windows Update package and helps it in the installation. It makes use of the “%windir%System32catroot2edb.log” file in the updating process. Afterward, the updates are stored in the SoftwareDistribution folder which is used then by the Automatic Updates in order to execute the updating process. Keep in mind that you must not rename or delete the Catroot folder. Although the Catroot2 folder is recreated automatically by Windows, the Catroot folder isn’t.

Option 3 – Try running the DISM tool to fix the broken Windows Update client

The Windows update/upgrade error 0x80d02002 might be caused by some issues in the Windows Update client so you need to run the DISM tool to repair it. Note that you have to use another computer or another Windows from a shared network to fix it.

Option 4 – Try to run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows Update error 0x80d02002. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button.

Option 5 – Try to run Microsoft’s troubleshooter online

You also have the option to run Microsoft’s online troubleshooter which could help you fix Windows Update errors.

A computer with no internet connection is like a mobile phone that can’t call nor text though you can still use it for other things. So if you are having problems with your computer’s internet connection, worry not as there are some basic things you can try before you go over the actual troubleshooting. Just make sure that you really have working internet. To verify it, try connecting your other devices. Aside from that, you must also make sure that your computer is connected properly over cable or connected to the router over the Wi-Fi. Once you have all these things covered, now’s the time to start troubleshooting the problem with the help of the instructions prepared below. To be more specific, this guide will walk you through what you can do when you encounter a particular internet connection problem where you get the Media State Media disconnected error message on your Windows 10 computer.

Before you troubleshoot the problem, you need to first check the internet connection status on your computer. To do that, follow these steps:

• Type in “cmd” in the Cortana search box.
• From the search results, right-click on Command Prompt and select “Run as administrator” from the context menu.
• After opening Command Prompt with administrator privileges, type in the ipconfig /all command and hit Enter.
• After you enter the command, you will see a list of all the connected media like the Ethernet, Wi-Fi along with its status, and more. From there, you need to check everything closely. I notice a message that says, “Media State . . . . . Media disconnected”, then your internet connection is indeed having issues.

Refer to the options below to fix the Media State Media disconnected error message on your Windows 10 PC.

Option 1 – Try resetting WINSOCK and IP Stack

• Type in “cmd” in the Cortana search box.
• From the search results, right-click on Command Prompt and select “Run as administrator” from the context menu.
• After opening Command Prompt, type in each one of the commands listed below
  • netsh winsock reset catalog – This command will reset the WINSOCK entries.
  • netsh int ipv4 reset reset.log – This command will reset the IPv4 TCP/IP stack.
  • netsh int ipv6 reset reset.log – This command will reset the IPv6 TCP/IP stack
• Once you’ve executed the commands listed above, restart your PC to successfully apply the changes made.

Option 2 – Check if your Network Adapter is disabled

If you’ve disabled the network adapters on your computer, then it’s most likely the reason why you’re getting the Media State Media disconnected error message. Thus, you need to enable it back.

• Open Settings and go to Network and Internet > Select Ethernet > Change adapter options.
• From there, right-click on the adapter and enable it.

Option 3 – Check the Wi-Fi Properties

Though this case is not common, Wi-Fi sharing has actually caused issues for some users. That’s why you need to check the Wi-Fi properties. Go to Network Connections and right-click on Wi-Fi and select Properties. From Properties, go to the Sharing tab and select the first option and click OK.

Option 4 – Try updating the Network driver

• Tap the Win + R keys to open the Run dialog box and then type in devmgmt.msc and tap Enter or click OK to open the Device Manager.
• Expand the section for the outdated device drivers.
• And then select the Network driver or any other outdated driver(s) and right-click on it/them.
• From the drop-down menu, select the Update Driver option and follow the on-screen instructions to install the latest version of the driver.
• Then also click on the option, “Search automatically for updated driver software.
• Restart your PC after the installation.

Note: If updating the Network driver didn’t work, you can go to the website of your PC manufacturer and look for the support section where you can download the drivers for your computer. You just need to take note of your PC’s correct model and model number so you can find the appropriate driver.