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Media Creation Tool Error 0x80042405-0xA001A

As you know, the Windows Media Creation Tool is a great utility in Windows that helps lots of users in installing Windows on their PCs. However, just like any other program in Windows, it also experiences a couple of issues every now and then. So in this post, you will be guided on how you can resolve a particular issue in the Media Creation Tool which is the error 0x80042405-0xA001A. You can encounter this error while creating a USB installation media used in installing Windows 10.

When getting this kind of error in the Windows Media Creation Tool, you will see the following error message on your screen:

“We’re not sure what happened, but we’re unable to run this tool on your PC, Error code 0x80042405 – 0xA001A”

The error 0x80042405 – 0xA001A occurs while creating a bootable USB installation drive. This is a common error faced by many users and it has something to do with the USB hardware. To get this issue fixed, here are some suggestions you could check out.

Option 1 – Try to reformat the USB drive

Reformatting your USB drive might help in fixing error 0x80042405 – 0xA001A.

  • Open This PC and right-click your USB drive from there then select Format.
  • Next, select FAT32 as the drive type and uncheck the “Quick Format” option.
  • After that, try to run the Windows Media Creation Tool again and check if the error is fixed or not. But hopefully, it should work since formatting the drive as FAT32 will give the driver a proper type and would resolve any minor issues in the drive.

Option 2 – Copy the Windows Media Creation Tool to the USB drive

If the first option didn’t work, you might want to copy the latest version of the Media Creation Tool to the USB drive. After you do that, you can run it from inside the drive. This is actually a working fix and can definitely get the USB drive to run with Windows inside it so it should resolve the error 0x80042405 – 0xA001A on the Windows Media Creation Tool.

Option 3 – Run CHKDSK to check the drive for errors

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. This error check utility can help with several issues in the system including the “Diskpart failed to clear disk attributes” error.

  • Tap the Win + S keys to open the Search box.
  • Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
  • After opening an elevated command prompt, copy and paste the following command and hit Enter:

CHKDSK [volume [[path] filename]] [/F] [/V] [/R] [/X] [/C] [: size]]

Note: In the command given above, “[/F]” will try to fix the system errors while “[/R]” will be the one to fix the bad sectors.

  • Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
  • If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
  • After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
  • Wait until the process is completed and then restart your computer.

Option 4 – Try checking the hardware components

On the other hand, it is also possible that the issue has something to do with a hardware problem and so you need to check the hardware components on your computer to determine that.

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How to remove Homework Simplified from your Computer

HomeworkSimplified is a Browser Hijacking extension for Google Chrome developed by Mindspark. This extension will set your home page and new tab to MyWay.com.

From the Terms of Use: As part of the download process for the Toolbar, you may be given the option to reset your Internet browser’s homepage to an Ask homepage product and/or reset your new tab page to an Ask new tab product. If you do not wish to reset your homepage and/or new tab page to the Ask homepage and/or Ask new tab product(s), you can decline/opt-out of these features by checking or unchecking the appropriate box(es) during the download process for the Toolbar. While installing this extension monitors user browsing activity and sends it back to Mindspark servers, where they are later used/sold to better target and inject unwanted ads and sponsored content into your browsing sessions.

About Browser Hijackers

Browser hijacking is regarded as the web’s constant danger that targets web browsers. It is a kind of malware program that redirects the web browser requests to some other suspicious websites. Browser hijacker malware is developed for numerous reasons. Typically, browser hijacking is used for earning advertising revenue that comes from forced ad clicks and website visits. It may appear harmless, but the majority of such websites are not legitimate and will pose a major threat to your online safety. Additionally, hijackers will make the whole infected system vulnerable – other harmful malware and viruses will take hold of these opportunities to get into your computer effortlessly.

Indications of browser hijack

The typical signs that signify having this malicious software on your computer are: 1. your homepage is reset to some mysterious website 2. you observe new unwanted bookmarks or favorites added, usually directed to advertisement-filled or pornography sites 3. the default search engine is changed and the web browser security settings have been brought down without your knowledge 4. you’re getting new toolbars you have never seen before 5. you may notice numerous pop-up adverts on your computer screen 6. your browser has instability problems or exhibits frequent errors 7. you’ve prohibited entry to certain web pages, including the website of an anti-malware software developer like SafeBytes.

How they get into your computer or laptop

There are several ways your computer can become infected by a browser hijacker. They usually arrive through spam e-mail, via file-sharing networks, or by a drive-by download. They are generally included with toolbars, add-ons, BHO, plug-ins, or browser extensions. Browser hijackers sneak into your pc along with free software application downloads also that you unwittingly install alongside the original. Typical examples of browser hijackers include CoolWebSearch, Conduit, OneWebSearch, Coupon Server, RocketTab, Snap.do, Delta Search, and Searchult.com. Browser hijacking may lead to serious privacy issues and also identity theft, disrupt your browsing experience by taking control of outbound traffic, considerably slows down your computer or laptop by depleting a lot of system resources and result in system instability as well.

How you can get rid of a browser hijacker

Some kinds of browser hijackers can be removed from the computer by uninstalling malicious software programs or any other recently added shareware. But, certain hijackers are very hard to identify or remove since they might get themselves connected with certain crucial system files which allow it to operate as a necessary operating system process. You should think about undertaking manual repairs only if you happen to be a tech-savvy individual, as potential risks are associated with tinkering with the system registry and HOSTS file. You might opt for automatic browser hijacker removal by just installing and running an efficient anti-malware application. To eradicate any browser hijacker from your computer, you should download this certified malware removal application – SafeBytes Anti-Malware. Employ a system optimizer (like Total System Care) together with your anti-malware software to correct various computer registry issues, eliminate system vulnerabilities, and boost your computer overall performance

How To Get Eliminate Virus That Is Preventing Anti-Malware Downloads?

All malware is inherently harmful, but certain kinds of malware do a lot more damage to your computer than others. Some malware variants modify web browser settings by adding a proxy server or change the PC’s DNS configurations. In these instances, you will be unable to visit some or all of the websites, and thus not able to download or install the necessary security software to remove the malware. If you’re reading this article, you may have got affected by malware that prevents you from downloading a security application like Safebytes Antimalware on your PC. Do as instructed below to eliminate malware in alternate ways.

Get rid of viruses in Safe Mode

The Windows-based PC includes a special mode known as “Safe Mode” where only the bare minimum required applications and services are loaded. In the event the malware is blocking access to the internet and affecting your PC, launching it in Safe Mode enables you to download anti-virus and run a diagnostic scan whilst limiting possible damage. In order to get into Safe Mode or Safe Mode with Networking, press the F8 key while the system is booting up or run MSCONFIG and locate the “Safe Boot” options under the “Boot” tab. Once you are in Safe Mode, you can attempt to install your antivirus application without the hindrance of the malware. At this point, you can run the antivirus scan to remove viruses and malware without any hindrance from another application.

Switch over to an alternative browser

Certain viruses might target vulnerabilities of a particular web browser that obstruct the downloading process. If you are not able to download the security application using Internet Explorer, this means the virus may be targeting IE’s vulnerabilities. Here, you must switch over to another browser such as Chrome or Firefox to download the Safebytes Anti-malware program.

Install anti-malware on a USB drive

Another option is to store and run an anti-malware software program entirely from a Pen drive. Adopt these measures to use a USB drive to fix your infected computer system. 1) Make use of another virus-free computer to download Safebytes Anti-Malware. 2) Mount the pen drive on the same computer. 3) Double click on the exe file to run the installation wizard. 4) Select the flash drive as the destination for saving the file. Follow the activation instructions. 5) Now, transfer the pen drive to the infected computer. 6) Double-click the EXE file to open the Safebytes tool right from the thumb drive. 7) Click on the “Scan” button to run a full system scan and remove malware automatically.

SafeBytes Anti-Malware - More Protection For You Personally

If you’re looking to install anti-malware software for your PC, there are plenty of tools on the market to consider but you cannot trust blindly anyone, regardless of whether it is free or paid software. A few of them are good, some are ok types, while some will harm your computer themselves! You need to be careful not to select the wrong product, particularly if you purchase a premium application. While considering the dependable programs, Safebytes AntiMalware is certainly the strongly recommended one. SafeBytes anti-malware is a highly effective and user-friendly protection tool that is made for end-users of all levels of computer literacy. With its outstanding protection system, this software will easily detect and remove most of the security threats, including adware, viruses, browser hijackers, ransomware, PUPs, and trojans.

SafeBytes possesses a plethora of wonderful features that can help you protect your PC from malware attack and damage. Listed below are some of the best ones:

Real-time Active Protection: SafeBytes provides an entirely hands-free live protection and is set to check, prevent and remove all computer threats at its first encounter. It’ll regularly monitor your computer for hacker activity and also provides users with superior firewall protection. Anti-Malware Protection: This deep-cleaning antimalware application goes much deeper than most anti-virus tools to clean out your PC. Its critically acclaimed virus engine detects and disables hard-to-remove malware that conceals deep inside your PC. Website Filtering: SafeBytes gives an instant safety rating to the web pages you are going to visit, automatically blocking harmful sites and ensuring that you’re certain of your safety while browsing the world wide web. Light-weight: SafeBytes is a lightweight and easy-to-use antivirus and antimalware solution. Since it utilizes low computer resources, this application leaves the computer’s power exactly where it belongs to: with you actually. Premium Support: You will get 24/7 technical support to quickly resolve any issue with your security application. On the whole, SafeBytes Anti-Malware is a solid program since it has lots of features and can identify and eliminate any potential threats. You can be sure that your PC will be protected in real-time once you put this tool to use. For the best protection and the best value for your money, you can’t get better than SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you’d like to manually get rid of Homework Simplified without using an automated tool, it might be possible to do so by removing the application from the Microsoft Windows Add/Remove Programs menu, or in cases of web browser extensions, going to the browser’s AddOn/Extension manager and removing it. You’ll likely also want to reset your web browser. To ensure the complete removal, find the following Windows registry entries on your computer and eliminate them or reset the values accordingly. Please note that this is for experienced users only and could be difficult, with wrong file removal causing additional PC errors. Furthermore, some malware keeps replicating which makes it tough to eliminate. Carrying out this malware-removal process in Safe Mode is suggested.
Files: %USERPROFILE%\Application Data\HomeworkSimplified_db %LOCALAPPDATA%\HomeworkSimplified_db %UserProfile%\Local Settings\Application Data\HomeworkSimplified_db %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\cdbpjflelnapbhcfafncmhkhihdibegl %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\cdbpjflelnapbhcfafncmhkhihdibegl %PROGRAMFILES%\HomeworkSimplified_db %UserProfile%\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\lfnojckbabpgnjgcnglpacnmcpnbpfdb %LOCALAPPDATA%\Google\Chrome\User Data\Default\Extensions\lfnojckbabpgnjgcnglpacnmcpnbpfdb %PROGRAMFILES(x86)%\HomeworkSimplified_db %LOCALAPPDATA%\HomeworkSimplifiedTooltab %USERPROFILE%\Local Settings\Application Data\HomeworkSimplifiedTooltab Registry: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\ff57b31a-0257-40cb-9c5e-6aec88bcf9de HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Browser Helper Objects\ff57b31a-0257-40cb-9c5e-6aec88bcf9de HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\d4c69a1b-c048-4976-bf25-48a4675a4b46 HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\d4c69a1b-c048-4976-bf25-48a4675a4b46 HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\DOMStorage\HomeworkSimplified.dl.tb.ask.com HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Approved Extensions, value: FF57B31A-0257-40CB-9C5E-6AEC88BCF9DE HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Approved Extensions, value: F18926CE-BA1D-4467-8EBD-5BA4C0D0D4AE HKEY_CURRENT_USER\Software\AppDataLow\Software\HomeworkSimplified_db HKEY_CURRENT_USER\Software\HomeworkSimplified HKEY_CURRENT_USER\Software\Wow6432Node\HomeworkSimplified HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\LowRegistry\DOMStorage\HomeworkSimplified.dl.myway.com HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\DOMStorage\HomeworkSimplified.dl.myway.com
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Malware Guide: How to remove OpenCandy

What is OpenCandy?

OpenCandy is an application that downloads and installs software, including other Internet Browsers to a computer system. Used as a bundle, this application installs additional programs that you may knowingly or unknowingly agree to install. Since most users don’t accept the challenge of reading the EULA in its entirety, they tend to download bundled applications unknowingly.

Assessment of OpenCandy PUP

During the initial assessment of OpenCandy, I was a little skeptical about what to look out for or expect. In fact, I had to install the OpenCandy.exe file twice to discern its behavior. I’m not sure how this application got its name but I do believe it has something to do with the fact that it supposedly helps Internet users open a new world of Internet browsing. That conclusion was arrived at after realizing that OpenCandy.exe installed mostly Internet browsers along with a tune-up tool on the test computer. However, as a result of the system requirements, there was a pop-up message indicating that Internet Explorer 8 was not compatible with the computer system in question. In comparison to the malware I’ve encountered since I started researching malware, OpenCandy is everything but malicious. In fact, this application is only categorized as malware because of its’ subtle covert nature of installing bundled programs unsolicited by the user. Additionally, OpenCandy coerces users into changing their Internet Browsers by installing those unrequested by the user. In fact, it’s no shock that OpenCandy chose to install the Internet Browser ‘Opera’ as a part of this bundle since it’s one of the least used browsers according to the Federal Government. Clearly, this was a smoothly disguised advertisement or promotion to force users into using the Opera Browser, along with Internet Explorer 8.0. While these aforementioned browsers in themselves aren’t malicious and are in no way considered malware, they were installed as a promotional tool and without the request of the user. Despite being mentioned within the EULA, advertisers are capitalizing on this since most users do not bother to read the agreements when installing a program. Furthermore, OpenCandy, like most other bundled applications I’ve dealt with, threw in a tune-up tool as a part of the promotion. I found this tune-up application annoying since I had to hassle my way into getting it to close from the computer screen. I can only imagine the hassle users would go through trying to remove this software. Image 7: Depiction of a scan performed by Tuneup Utilities. The scan detected that several areas on the test PC could be optimized/tuned up. Image 8: After a scan was completed using the Tuneup utility program, I was given an option to buy the full version. Nothing is wrong with this marketing strategy. In fact, most utility tools if not all will scan your computer to detect threats or loopholes, but they won't exactly allow you to fix those problems unless you buy the full version. It's not unfair, it's just business. Programs installed during the installation of OpenCandy include:
  • Web Companion: Developed by Lavasoft, Web Companion is said to be an application that serves as a security defense for your Internet browsers by preventing unauthorized changes (see image below)
  • Tuneup Utilities: Tuneup Utilities does exactly as it says. It cleans up a computer system, whereby preventing unused programs from slowing it down.
  • Opera Stable 30.01.1835.88: Opera is a fast, simple, and effective Internet browser that allows users to get around on the web.
All in all, the intent of installing an application such as OpenCandy is to unleash a world of promotion or advertisements on your computer. They are pretty annoying and in some cases difficult to remove. Furthermore, as a user, you want to control what gets installed on your computer without being dictated to or coerced in some EULA that you probably overlook. To completely remove OpenCandy PUP from your computer, click here to download and install Spyhunter.
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Use the Installation Media to Repair or Boot
If you are not able to access the Windows 10 Advanced troubleshooting options within Windows then you’ve come to the right place as this post will guide you on how you can repair or boot the Windows 10 installation without losing data using the bootable installation USB or DVD media. To repair or boot Windows 10 using the installation media, you have to download the Windows ISO, create a bootable USB or DVD drive, boot from the media and select “Repair your computer” and then select Startup Repair under Advanced troubleshooting. To get started, follow the given steps below carefully. Step 1: Frist, download the Windows ISO. Although this is not necessarily needed, it’s still better if you download the Windows ISO first so make sure that you download the same ISO version as installed on your computer. Step 2: Next, create a bootable USB or DVD drive.
  • Insert your USB drive into your PC.
  • Tap the Win + R keys to open the Run dialog box and type in “cmd” and tap Enter to open the Command Prompt. Alternatively, you can also search for “cmd” in the Cortana search box to open Command Prompt.
  • Once you’ve opened CMD, type in this command to open the DISPART utility – diskpart
  • After that, you should see a new black and white window that would say, “DISKPART>”.
  • Next, type in “list disk” in the command line and tap Enter to see the list of all the Storage devices as well as your hard disk connected to your PC. Here, you have to identify your disk’s number.
  • Type in this command where “X” is the disk number you have identified and then tap Enter – disk X
  • Type in this command and hit Enter to clear the table records and all the visible data on the drive – clean
  • Now you have to recreate a new primary partition of the drive so you’ll have to type in this command and tap Enter right after – create part pri
  • A new primary partition has been created so you have to select it by typing this command and tapping Enter – select part 1
  • Now you have to format it to make it visible to normal users by typing – format fs=ntfs quick
Note: If your platform supports the Unified Extensible Firmware Interface or UEFI, replace the “NTFS” with “FAT32” in the command on Step 10.
  • After that, type in this command and tap Enter after – active
  • Finally, type this command and hit Enter to exit the utility – exit
  • After you prepare the image for the operating system, save it to the root of your USB Storage device.
Step 3: After creating a bootable drive, boot from the media and select the “Repair your computer” option. Once you boot from the USB drive, it will start the Windows 10 installation right away. So you must not keep on clicking Next as you will end up installing Windows. You need to look for the “Repair your computer” link on the first installation screen and click on it and then boot your computer into Advanced Recovery. Step 4: Select Startup Repair under the Advanced options screen
  • Once you’re at the Advanced Recovery screen, select Advanced Options and select Troubleshoot.
  • After that, look for the Startup Repair and click on it and then follow the next on-screen instructions. This solution will help you fix issues that do not allow you to boot into your computer.
  • On the next screen, you will see the admin account with its name. Click on it and verify using the account password associated with the email.
  • After verification, it will start to diagnose your computer and automatically resolve any detected issues related to boot.
  • After the issue is fixed, your computer should reboot normally and you should now be able to use it. Note that your personal files are still intact since the process didn’t delete or wipe them out.
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Remove EmailAccountLogin PUP Removal Tutorial

EmailAccountLogin is a browser extension for Google Chrome, Mozilla, and Internet Explorer. This extension enables you one-click access to your favorite email providers, allowing you to easily check your email without typing the web address.

From the author: One-Click Access to quick links to the most popular email providers.

The Email Account Login new tab extension provides convenient, one-click access to several popular email services including Gmail, Yahoo, Facebook, Outlook, and Live mail along with providing direct access to a web search.

EmailAccountLogin is a browser hijacker, this extension hijacks your home page and replaces it with its own search engine. While active this extension monitors your website visits, links, clicks, and personal information. This information is later sold/forwarded to better server ads across its network. While using EmailAccountLogin you will see additional unwanted ads injected into your search results, sponsored links, and even sometimes pop-up ads. Several anti-virus scanners have categorized EmailAccountLogin as a Browser Hijacker and therefore, for security reasons, it is not recommended to keep it on your computer.

About Browser Hijackers

Browser hijack is a very common type of online fraud where your internet browser configuration settings are modified to make it do things you don’t intend. Browser hijacker malware is developed for many different reasons. It redirects you to the sponsored sites and inserts advertisements on the browser that helps its developer generate earnings. It may seem harmless, but most of these sites are not legitimate and could present a significant threat to your online safety. As soon as the program attacks your laptop or computer, it starts to mess things up a whole that slows your PC down to a crawl. In the worst-case scenario, you may be pushed to tackle serious malware threats as well.

Browser hijacking signs and symptoms

Signs that your internet browser is hijacked include: 1. your homepage has been reset to some mysterious webpage 2. when you key in a URL, you find yourself regularly directed to a different webpage than the one you actually meant 3. default web engine is modified 4. you’re getting new toolbars you haven’t witnessed before 5. you notice numerous ads pop up on your browsers or display screen 6. your web browser starts running slowly or displays frequent errors 7. you are blocked to access the websites of computer security solution providers.

How they get into your PC

Browser hijackers may use drive-by downloads or file-sharing networks or perhaps an e-mail attachment in order to reach a targeted computer. Many browser hijackings originate from add-on applications, i.e., toolbars, browser helper objects (BHO), or extensions added to web browsers to provide them additional functionality. A browser hijacker may also come bundled up with some freeware that you inadvertently download to your computer, compromising your internet security. A good example of some notorious browser hijackers includes Anyprotect, Conduit, Babylon, SweetPage, DefaultTab, Delta Search, and RocketTab, but the names are constantly changing. Browser hijacking can bring about severe privacy issues and even identity theft, disrupt your browsing experience by taking control over outbound traffic, considerably slows down your computer by depleting lots of resources and result in system instability also.

How to repair a browser hijack

Certain hijackers can be removed by simply uninstalling the corresponding free software or add-ons from the Add or Remove Programs in the Microsoft Windows control panel. Yet, some hijackers are far harder to find or get rid of as they might get themselves connected with some critical system files which allow it to operate as a necessary operating-system process. Furthermore, manual removal demands you to execute several time-consuming and complex actions which are very difficult to do for novice computer users. Browser hijackers can be effectively removed by installing and running anti-malware software on the affected PC. Safebytes Anti-Malware has a cutting-edge anti-malware engine to help you avoid browser hijacking in the first place, and mop up any existing issues. Along with anti-virus software, a PC optimizer tool will help you repair Windows registry errors, eliminate unwanted toolbars, secure your internet privacy, and improve overall system performance.

Find Out How To Install Safebytes Anti-Malware On An Infected Computer system

All malware is bad and the effects of the damage can vary according to the specific type of malware. Some malware variants modify browser settings by adding a proxy server or change the PC’s DNS configurations. In these cases, you will be unable to visit some or all of the websites, and thus unable to download or install the necessary security software to get rid of the malware. So what should you do if malicious software keeps you from downloading or installing Safebytes Anti-Malware? Follow the instructions below to get rid of malware through alternate methods.

Install the anti-malware in Safe Mode

In Safe Mode, you may adjust Windows settings, un-install or install some software, and eradicate hard-to-delete malware. In the event, the malware is set to load automatically when the PC starts, shifting to this mode may well prevent it from doing so. To start the computer into Safe Mode, hit the “F8” key on the keyboard just before the Windows logo screen comes up; Or right after normal Windows boot up, run MSConfig, look over the Safe Boot under the Boot tab, and then click Apply. After you restart into Safe Mode with Networking, you may download, install, as well as update the anti-malware program from there. At this point, you could run the antivirus scan to eliminate viruses and malware without any interference from another application.

Utilize an alternate internet browser to download security software

Some malware might target vulnerabilities of a specific browser that obstruct the downloading process. When you suspect that your Internet Explorer happens to be hijacked by a virus or otherwise compromised by online hackers, the most effective plan of action is to switch over to a different web browser such as Chrome, Firefox, or Safari to download your chosen computer security software – Safebytes Anti-Malware.

Install and run anti-virus from your flash drive

Another option is to save and run an antivirus software program entirely from a USB drive. Do these simple measures to clear up your affected PC using portable anti-malware. 1) On a virus-free PC, install Safebytes Anti-Malware. 2) Plug the Flash drive into the uninfected computer. 3) Double-click the Setup icon of the antivirus program to run the Installation Wizard. 4) Choose the drive letter of the pen drive as the location when the wizard asks you where you would like to install the anti-virus. Follow activation instructions. 5) Transfer the flash drive from the uninfected computer to the infected computer. 6) Double-click the antivirus software EXE file on the thumb drive. 7) Click on “Scan Now” to run a complete scan on the infected computer for malware. If no other method of downloading and installing an anti-malware program works, then you’ve no other choice than to hit the final resort: a full Windows reinstallation, which can get rid of that nasty virus and help you regain internet access. If you’re unsure which method to use, simply contact our toll-free number 1-844-377-4107 to speak to our technical team. Our experts will take you step-by-step through the malware removal process on the phone and also restore your computer remotely.

SafeBytes Anti-Malware: Lightweight Malware Protection for Windows PC

If you’re looking to download an anti-malware application for your computer, there are numerous tools out there to consider nonetheless, you just cannot trust blindly anyone, irrespective of whether it is paid or free software. Some of them are excellent, some are ok types, and some will harm your PC themselves! You need to choose one that is dependable, practical, and has a strong reputation for its malware source protection. On the list of recommended software programs is SafeBytes Anti-Malware. SafeBytes has a very good history of top-quality service, and customers are very happy with it. SafeBytes anti-malware is a very effective and easy-to-use protection tool that is made for end-users of all levels of IT literacy. With its cutting-edge technology, this application can help you get rid of multiples types of malware including computer viruses, worms, PUPs, trojans, adware, ransomware, and browser hijackers. There are numerous great features you will get with this particular security product. The following are some of the features you might like in SafeBytes. Robust Anti-malware Protection: This deep-cleaning antimalware software goes much deeper than most anti-virus tools to clean your computer system. Its critically acclaimed virus engine locates and disables hard to remove malware that conceals deep inside your computer. Real-time Active Protection: SafeBytes offers real-time active monitoring and protection from all known computer viruses and malware. This software will always keep track of your computer for any suspicious activity and updates itself regularly to keep current with the latest threats. Fast Scan: This computer software has one of the fastest and most efficient virus scanning engines in the industry. The scans are highly accurate and take a little time to complete. Internet Security: SafeBytes gives an instant safety rating on the web pages you are going to check out, automatically blocking harmful sites and making sure that you’re certain of your safety while browsing the net. Lightweight: This application is not “heavy” on the computer’s resources, so you’ll not notice any overall performance problems when SafeBytes is operating in the background. 24/7 Guidance: You can obtain high levels of support round the clock if you’re using their paid software.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove EmailAccountLogin without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by EmailAccountLogin

Files: C:Program FilesEmail Account Login C:UserAppDataRoamingEmail Account Login C:ProgramDataEmail Account Login C:UsersUserAppDataLocalEmail Account Login %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677emailaccountlogin.exe %LOCALAPPDATA%MicrosoftInternet ExplorerRecoveryHighActiveRecoveryStore.E2864823-7CB8-11E7-989D-0A00278A626A.dat %LOCALAPPDATA%MicrosoftInternet ExplorerRecoveryHighActiveE2864824-7CB8-11E7-989D-0A00278A626A.dat %LOCALAPPDATA%MicrosoftInternet Explorerframeiconcache.dat %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677Commondbg.js %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677Commonimggreen-btn.png %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677Commonimggrey-btn.png %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677Commonjquery.min.js %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677Commonjson3.min.js %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677Commonstats.js %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677Finish.zip %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677Finishindex.html %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677Finishscript.js %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677Finishstyles.css %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677IES.zip %TEMP%CF49E01A-6F41-4B56-9743-DBC375176677IESie.png Registry: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesWpm HKCUSoftwareMicrosoftWindowsCurrentVersionInternet Settingsrandom HKEY_LOCAL_MachineSoftwareClasses[adware name] HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionRun .exe HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionInternet Settings CertificateRevocation = 0 HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionrunrandom HKEY_CURRENT_USERSoftwareMicrosoftInternet ExplorerMain Default_Page_URL
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Steps to Fixing Error Code 38

Error Code 38 – What is it?

Error Code 38 is a device driver error that users encounter on any Windows 2000 operating system and its following versions.

It occurs when the peripheral device that you connect to your PC cannot be accessed due to an inability of the Windows system to acknowledge the driver as a previous record of the driver being loaded is found in its memory.

It is a common error that users come across and appears on your PC with the following message:

“Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. (Code 38)”

Solution

driverfix boxError Causes

Error Code 38 is prompted when incomplete program files are left in the Windows system which damage or corrupt its files. There are various factors that contribute to this, some of which are:

  • An incomplete program installation
  • An incomplete program uninstallation
  • Hardware is not removed properly
  • System recovery from viruses
  • An improper system shut down

The above triggers are very likely to create incomplete files within the Windows registry thereby leading to its damage and corruption.

This is especially true in the case of your PC when it has recovered from viruses when using anti-virus software. The anti-virus in its effort to remove the virus also could remove the files which contain them thereby increasing the risk of the error code.

These damaged files can severely impact the health of your PC and are imperative to fix it immediately to prevent further problems.

Further Information and Manual Repair

Although this error code may pose serious problems for your PC, thankfully, it is very similar to other PC driver errors and thus is an easy one to get rid of. Here are various methods that you can use to get your PC running smoothly again.

Method 1 – Restart your PC

The easiest method you can use to solve your PC error code is to simply restart your PC. It may be that the error prompted upon connecting the device you have connected is merely a temporary problem, and upon restart, will resume functioning smoothly.

Method 2 – Run the Troubleshooting Wizard

If restarting your PC does not help, you will have to find the exact nature of the problem by running the troubleshooting wizard for the device and then address the problem accordingly. To do this, proceed with the following steps:

  1. Run Device Manager on your PC
  2. Click on the program under the installed programs that is creating problems for you
  3. Click on the ‘General’ Tab
  4. Click ‘Troubleshoot’
  5. Upon opening, the Troubleshooting Wizard will ask a series of questions regarding the error. Answer the questions and follow its directions for solving the error code.

After following the directions of the Troubleshooting wizard, make sure to restart your PC for the changes to take effect. Now check if your device is still causing problems.

Method 3 – Use System Restore

If the error persists, you can use system restore to eliminate the problem. Here is how to do so:

  1. Log in using an Administrator account
  2. Click ‘Start’ button and select All Programs > Accessories > System Tools > System Restore
  3. Click ‘Restore my computer to an earlier time’ and click ‘Next’
  4. Select the last Windows to restore point from the ‘On this list, click a restore point’ list, and click ‘Next’
  5. Click ‘Next’ on the confirmation window to proceed
  6. Restart your PC after restoration is complete

By restoring the system via a last saved system checkpoint, you can obtain undamaged Windows system files that can help resolve the error code.

Method 4 – Manually uninstall and reinstall the device driver

If using system restore does not work either, you may have to resort to manually uninstalling and then reinstalling the device driver causing the problem.

This would be necessary since the remaining incomplete files due to a partial removal or installation of programs are responsible for the error code. By uninstalling and reinstalling the device driver program, it would lead to the completion of the files.

You can do this by firstly logging in as Administrator and opening Device Manager. Select the device that is causing the problem and double click it; make sure that the peripheral is connected properly to the PC.

Upon opening, click on the ‘Driver’ tab and then select ‘Update Driver’. Make sure to refer to the system documentation that you received with your PC or computer to check for the motherboard details and driver specifics.

Method 5 – Use software to automatically download the driver

Manually uninstalling and reinstalling the driver will do the trick; however, it may be time-consuming especially when you would have to resort to your hardware user manual.

Using a program such as DriverFIX can save you a lot of time and frustration in having your device to work properly on your computer.

DriverFIX, with its user-friendly approach to help you fix your PC issues, comes with an integrated database that detects which drivers you need to reconfigure within just a few seconds and downloads it automatically.

It further ensures that your drivers are installed in their entirety leaving no room for any incomplete files to remain that create Error Code 38, or any other driver-related errors for that matter.

It also has the added advantage of being able to backup and restores your files should there be the slightest possibility of system file damage. DriverFIX is the answer to fixing your PC error codes accurately and quickly.

Click here to download DriverFIX to fix Error Code 38 quickly and effectively!

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Hard drive shows wrong free space
If you are using your computer and you notice that Hard drive shows high space utilization even if you only have a few applications installed on your computer, then you’ve come to the right place as this post will guide you on what you can do to sort this problem. Upon noticing the odd state of your hard drive and you check the actual volume that’s occupied by the apps in your drive and you see that they are not really occupying a lot of space. This kind of issue could indicate that your hard drive is not showing the correct value for the free storage space of the drive-in your Windows 10 computer. This kind of problem could be passed off as a system bug, however, it could also be a serious problem. In fact, as you are aware, there are hidden folders and files in your computer that could be occupying space and since most of them are associated with system applications, you might not realize it unless you thoroughly check the folders.

The most common causes of the issue are as follows:

  1. The system information folder might be utilizing a lot of space. If you wonder where the information for the system restore points is stored, they are stored in the system information folder which in turn is stored in the drive as a hidden file.
  2. An issue with system maintenance could cause the problem.
  3. Malware or some other software might have created an undetectable hidden file.
  4. Space could be occupied by the trashbin folder.
  5. These hidden files could occupy significant space in the folder, thus slowing down the system and impacting its performance. If you face this issue, try our suggestions and see if they help you.
  6. Run ChkDsk
  7. Clear all Junk files
  8. Reduce the space occupied by the system restore points
  9. Run the System Maintenance troubleshooter

Option 1 – Run CHKDSK utility to check the drive for errors

When it comes to some issues concerning the hard drive or removable devices, there is a utility in Windows that might help which is called “chkdsk”. To use it, follow the steps below.
  • Tap the Win + S keys to open the Search box.
  • Then type “command prompt” in the field and from the search results that appear, right-click on Command Prompt and select “Run as administrator”.
  • After opening an elevated command prompt, copy and paste the following command and hit Enter:
CHKDSK [volume [[path] filename]] [/F] [/V] [/R] [/X] [/C] [: size]]
Note: In the command given above, “[/F]” will try to fix the system errors while “[/R]” will be the one to fix the bad sectors.
  • Now if you are prompted to run CHKDSK after your reboot your PC, just tap Y and reboot your PC.
  • If CHKDSK is not able to find any errors, tap the Win + E keys and navigate the access window. From there, right-click on the concerned drive and click on Properties.
  • After opening Properties, click on the tab Tools and then click on the “Check” button under the Error-checking section.
  • Wait until the process is completed and then restart your computer.

Option 2 – Try to delete the temporary files

The error could be caused by some temporary or junk files in your computer and so you need to clear them up to fix the problem. You can achieve that using the Storage Sense feature.
  • Open Setting > System > Storage from the WinX Menu.
  • From there, you will see a list of all the local and connected storage devices along with the details on the free space. Make sure that Storage Sense is on.
  • Next, find a link that says “Free Up Space” and click it to open.
  • After that, a screen which is the built-in program in Windows 10 will appear and will scan your computer for the following junk files so you can free up disk space: 
    • Windows Upgrade Log Files
    • The system created Windows Error Reporting Files
    • Thumbnails
    • Temporary Internet Files
    • Previous Windows Installation Files
    • Delivery Optimisation Files
    • DirectX Shader Cache
  • Choose the files you want to get rid of and then click on the remove files option. Note that you’ll have an idea of the total size as you select any of the junk files listed above.
  • Now go to the “Free Up Space Now” section and click the Clean Now button. This will get rid of all the temporary or junk files in your computer and should hopefully fix the error.

Option 3 – Try to reduce the space occupied by the system restore points

In case you don’t know, system restore points actually occupy a significant space in your computer which is stored in the System Information folder. Thus, you need to check the size of this folder and unhide the folders and files and then click on the folder. The size of the folder should be displayed in the right pane of the window. To fix the storage space problem, you could delete all the old System Restore Points as well as Previous versions of files or you could also restrict the disk usage of the System Restore points.

Option 4 – Try to run the System Maintenance troubleshooter

The problem could also be caused by the System Maintenance and to fix it, you have to run the System Maintenance troubleshooter by following these steps:
  • In the Windows Search bar, type “control panel” and double click on Control Panel from the search results.
  • Next, go to this path: Control PanelAll Control Panel ItemsTroubleshootingSystem and Security.
  • After that, click on the System Maintenance troubleshooter to run it.
  • Once the process is completed, restart your computer.
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Fix Failed to transfer logged messages ...
One of the most common hardware issues with any PC usually has something to do with the hard drive so if your hard drive experiences some errors, you could end up losing a lot of important information that’s stored in your computer. This is why Windows provided users with the CHKDSK utility which helps in looking for bad sectors on the drive. However, there are times when the CHKDSK utility could also face issues like the following error:
“Failed to transfer logged messages to the log event with status 50.”
According to security experts, this error is most likely due to the hard drive or RAM being in a “Read-only” state. It could also be due to some physical issues with the hard drive. On the other hand, it could be that the system is prevented from creating logs by some drive, service, or malware. To fix this error, you have to check if the hard disk is writable. You could also try to run the CHKDSK utility in Safe Mode or you could also check the physical status of your hard disk or external drive.

Option 1 – Check if the hard disk is writable

Although the CHKDSK utility checks for bad sectors in the hard drive, it also has to create logs of the result. And as states in the error message, the CHKDSK utility is not able to log the logged messages. This kind of error occurs when the log can’t be written to an installation disk. You can find the log in this location, “C:WindowsSystem32LogfilesSrtSrtTrail.txt”. Now you have to check if the drive writable by following these steps:
  • Log in as administrator and right-click on the system drive.
  • Select Properties and then go to the Security tab. Here, check if you are allowed to modify the drive. If not, click on Edit (as an administrator).
  • Now edit the permissions for the SYSTEM and Administrators group. Note that these are the only default settings for these two groups or usernames.
  • Then click on the Apply button save the changes made and exit.

Option 2 – Run the CHKDSK utility in Safe Mode

You could also try to run the CHKDSK utility in Safe Mode as this might solve the error.
  • Boot your computer in Safe Mode.
  • Next, open Command Prompt with admin privileges.
  • Then type and enter this command to execute it: chkdsk c: /f /r
  • Wait until the process is completed and boot your computer normally and then run the CHKDSK utility again and check if the “Failed to transfer logged messages to the log event with status 50” error is now fixed.

Option 3 – Try to check the hard disk or external drive physically

If the first two options didn’t work, you might want to check the physical status of your hard disk or external drive as the problem could root from there. You can try to tighten the wires that connect the hard disk to the motherboard. However, if it doesn’t help, you should seek out assistance from a hardware technician.
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How to Fix Windows Update Error 0x80070103

What is error code 0x80070103?

When visiting the Windows Update Website or the Microsoft Update Website to download the latest update for hardware drives, you could possibly receive Error Code 0x80070103 when clicking on the update driver. This error code occurs when Windows tries to download a piece of identical hardware for a second time. It could also occur when Windows tries to update a currently installed driver to an unsuitable version of that driver.

Solution

Restoro box imageFurther Information and Manual Repair

There aren’t many ways to handle this issue. Below are two methods of fixing Error Code 0x80070103.

Method 1:

  • Visit the Microsoft Update Website
  • After the "scan for updates" is complete, click the Welcome or Custom page.
  • Next, click Hardware, in the navigation panel, and then on the tab for "optional hardware Updates", the Update client will display the available updates.
  • For the graphics card, scan the second update after which you'll click to select the option that says "do not show this update again".
  • Hit the "Review and install updates" button.
  • Confirm that the second update for the graphics card is not present, then move on the installing the updates.
  • Click on the start button, go to All Programs, and then click on Windows Update.
  • Hit the "Check for updates" tab.
  • After the "scan for updates" is over, click the"Optional updates" link.
  • In the "Select the updates you want to install" section, right-click the update that is not needed and hide them.
  • Hit the OK button.
  • To install any additional updates that are selected, click "Install Updates". Close Windows Update if no other updates are selected,
  • For touch screens, swipe in from the right edge of the screen, tap Search (or point to the upper-right corner of the screen if you're using a mouse, moving the pointer down, before clicking Search). Enter "Windows Updates" in the search box, click Settings, and then click "Check for updates".
  • After the scan is complete, click the"Optional updates are available" link.
  • Right-click or Tap and hold the update you want to hide, select"Hide update", and then select OK.
  • If any other updates are available, save all work in "other programs", then restart the computer to the install updates; otherwise, opt out of the Windows Update window.
Open the search window and type “Windows Update” in the search box.

Method 2:

When trying to repair error code 0x80070103, if you find method one hard to follow, can contact Microsoft directly. Call up the help center number listed on their website, and a technician will be able to walk you through the process of ensuring the updater is not attempting to download multiple copies of hardware or trying to install unusable updates on your computer. Because the Windows Updater is set to a generic method of searching for updates, it may not be set to optimize the personal computer's settings. This is why you must select all of the optional update options and why this process is so long. It may be made easier by having a computer repairs technician walk you through it. However, if you want to automate the process of getting that problem solved, you can use a powerful tool to get the job done.
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Fix ATTEMPTED_WRITE_TO_READONLY_MEMORY
This post will help you fix the ATTEMPTED_WRITE_TO_READONLY_MEMORY Blue Screen issue with an error code 0x000000BE. If you encounter this kind of BSOD error when you try to boot into your Windows 10 computer, note that there are various possible causes for this error. It could be caused by an error with a device driver, hardware issues, or some error in the BIOS of your computer. The ATTEMPTED_WRITE_TO_READONLY_MEMORY Blue Screen error with a bug check of 0x000000BE appears when a driver tries to write a read-only memory segment. You’ll be able to see the name of the driver in the Blue Screen error if the driver that’s causing the error can be identified. You can also see it in memory at the location (PUNICODE_STRING) KiBugCheckDriver. In most cases, this kind of error is usually caused by various files such as iusb3hub.sys, ntkrnlpa exe or vhdmp.sys, ntoskrnl.exe, ntfs.sys, dxgkrnl.sys, tcpip.sys, atikmdag.sys, and win32k.sys. There are several possible fixes you can try to fix this issue but the main issue lies within booting into Windows since the error occurs as soon as you boot into your Windows 10 computer. Refer to each one of the options provided below to resolve the ATTEMPTED_WRITE_TO_READONLY_MEMORY Blue Screen error.

Option 1 – Try to rollback, update or disable drivers

The first thing you can do to fix the ATTEMPTED_WRITE_TO_READONLY_MEMORY Stop error is to roll back, or update, or disable device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
  • Open the Devices Manager from the Win X Menu.
  • Then locate the device drivers and right-click on them to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
  • Follow the screen option to completely uninstall it.
  • Finally, restart your computer. It will just reinstall the device drivers automatically.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 2 – Try running the Memory Diagnostic Tool

The Memory Diagnostic tool in windows can help resolve the ATTEMPTED_WRITE_TO_READONLY_MEMORY Blue Screen error by checking and automatically fixing any memory-based issues. To run it, refer to these steps:
  • Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
  • After that, it will give two options such as:
    • Restart now and check for problems (Recommended)
    • Check for problems the next time I start my computer
  • Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.
Note: After you select your preferred option, your computer will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 3 – Try to update the BIOS

Updating the BIOS can help you fix the ATTEMPTED_WRITE_TO_READONLY_MEMORY BSOD error but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
  • Tap the Win + R keys to open the Run dialog box.
  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Now restart your computer to apply the changes made.

Option 4 – Try disabling BIOS Memory Options

Disabling the BIOS Memory options such as Caching and Shadowing can help you in fixing the ATTEMPTED_WRITE_TO_READONLY_MEMORY Stop error. All you have to do is enter the BIOS first and then use the Arrow and Enter keys to select your choices. And if you can’t seem to find it, look for specific instructions from your OEM or you could also look out for instructions from the manufacturer of your motherboard.

Option 5 – Try running the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like ATTEMPTED_WRITE_TO_READONLY_MEMORY. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
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What to do if Windows is stuck in Tablet Mode
To make the Windows 10 operating system a lot more user-friendly, Microsoft introduced the Tablet Mode for Windows 10 devices, especially the 2-in-1 devices like Surface Pro and Surface Book. Despite the Tablet Mode’s efficiency, it also encounters some errors from time to time. One of the issues users reported about tablet mode is that they can’t turn off or exit tablet mode. If you are one of these users, read on as this post will guide you in what you can do to fix the issue. To fix the problem with Tablet Mode, there are several suggestions you can check out. You can try to check the full-screen setting, or perform a full shutdown or perform two buttons to restart the Surface devices. You could also disable Tablet Mode via Registry Editor or perform System Restore or change the settings in the System tab or the Action Center.

Option 1 – Try to check the full-screen setting

  • Tap the Win + I keys to open the Windows Settings app.
  • Then navigate to this path, Personalization > Start.
  • Next, scroll down to toggle off the “Use Start Full Screen” option.
  • After that, restart your computer and see if the problem is fixed.

Option 2 – Perform a full shutdown

  • Open Command Prompt with admin privileges first.
  • Next, execute this command to perform a full shutdown: shutdown /s /f /t 0
  • The command you entered will shut down your computer and once it’s turned off, wait for a couple of minutes and then turn it back on.

Option 3 – Try to perform a two-button restart on your Surface device

  • Tap and hold the power button for about 30 seconds.
  • Then release them after 30 seconds.
  • After that, tap and hold the volume up + the power button for 20 seconds. This will cause the display to flash a few times but you have to keep those buttons pressed until your Surface device is turned off.
  • Wait for a couple of minutes and your Surface will turn back on. This should resolve the problem.

Option 4 – Try to disable the Tablet Mode via Registry Editor

  • In the Start Search, type “registry editor” and right-click on the Registry Editor from the results, and then select the Run as administrator option. This will open the Registry Editor with admin privileges.
  • Next, navigate to this registry key: ComputerHKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionImmersiveShell
  • From there, look for the DWORD named “SignInMode” and double click on it.
  • Set its value to “1” and its base as hexadecimal.
  • After that, click on OK to save the changes made. This will make sure that you are signed in to the desktop mode when you log into your account.
  • Now look for the DWORD named “TabletMode” and double click on it and set its value data to “0” and it's base as hexadecimal.
  • Click on OK to save the changes made and then restart your computer.

Option 5 – Run System Restore

  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 6 – Try changing the settings in the System tab or the Action Center

  • Go to Settings and navigate to System > Tablet Mode.
  • After that, scroll down to set the “Use desktop mode” from the drop-down menu under the “When I sign in” section.
  • Now restart your computer and see if the issue is fixed.
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