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Fix HAL INITIALIZATION FAILED Error 0x0000005C

When your computer boots up or when it just woke up from sleep but it suddenly encounters a Blue Screen of Death error, saying, “HAL INITIALIZATION FAILED error with STOP CODE 0x0000005C”, then read on as this post will give you some fixes that might help in resolving the problem. You will see the following error message on your computer’s screen when this error pops up:

“Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you. If you’d like to know more, you can search online later for this error: HAL_INITIALIZATION_FAILED

HAL INITIALIZATION FAILED 0x0000005C”

This kind of Blue Screen error indicates that there is a hardware or device driver problem in your PC. Aside from that, it also signifies that the initialization of the Hardware Abstraction Layer or HAL has failed. This happens only during the relatively short period that the Windows operating system is being initialized, specifically during phase 4 of Windows startup. What’s worse about this kind of Stop error is that it does not just go away after a computer reboot.

You may have to boot your computer into Safe mode with Networking using the Advanced startup options which you can access by tapping the F2 or F8 key. Once you’ve accessed the Advanced startup options, follow the fixes prepared below.

Option 1 – Run CHKDSK command to repair hard disk errors

Running the Chkdsk utility could help you resolve the HAL INITIALIZATION FAILED error with STOP CODE 0x0000005C. If your hard drive has issues with integrity, the update will really fail as the system will think that it’s not healthy and that’s where the Chkdsk utility comes in. The Chkdsk utility repairs hard drive errors that might be causing the problem.

  • After you access the Advanced Startup options, select Command Prompt by using the arrow keys on your keyboard.
  • After opening Command Prompt, execute the following command and hit Enter:

chkdsk /f /r

  • The command you entered will scan the hard disk for any errors and will automatically fix it if it finds some issues. Wait for the process to be completed and then restart your computer.

Option 2 – Run the DISM tool

If the first option didn’t work, then running the Deployment Imaging and Servicing Management tool can help you resolve the HAL INITIALIZATION FAILED error as it will repair the Windows System Image as well as the Windows Component Store in Windows 10.

  • After you access the Advanced Startup options, select Command Prompt by using the arrow keys on your keyboard.
  • Next, type in this command: DISM /Online /Cleanup-Image /RestoreHealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 3 – Update the Device drivers

  • Tap the Win + R keys to launch Run.
  • Type in msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. Look for the device driver you and then select either “Update driver” or “Uninstall device”. And if you find any “Unknown device”, you need to update it as well.
  • Select the “Search automatically for updated driver software” option and then follow the instructions to complete the process.
  • If you have chosen to uninstall the driver, follow the screen options to complete the process and then restart your PC.
  • Connect the device and Scan for hardware changes – you can see this option under Device Manager > Action.

Option 4 – Try removing any external hardware

You might also want to remove any connected devices and external hardware in your computer as it might help in fixing the BSOD error.

Option 5 – Disable Fast Start-up

If you want your computer to boot faster, then you might have enabled Fast Start-up. This feature is ideal for computers that are using a hard disk drive. However, turning on this feature also means that when the computer boots, it might lag some drivers that are loaded when it initially boots up. Thus, it might be the potential cause of the UNEXPECTED STORE EXCEPTION BSOD error. Thus, you need to disable Fast Start-up. To do that, follow these steps:

  • Boot your PC into Safe Mode.
  • Then tap the Win + R keys to open the Run dialog box.
  • Next, type in “control” to open Control Panel.
  • After that, select Hardware and Sound and click on Power Options.
  • Select “Choose what the power buttons do” from the left side menu pane and click on Change settings that are currently unavailable.
  • Afterward, uncheck the “Turn on fast startup (Recommended)” entry and click on Save Changes.
  • Now restart your PC for the changes to take effect and then check if the problem’s fixed afterward.

Option 6 – Disable your antivirus program

There are times when the antivirus program installed in your computer blocks file access and even disk access. Thus, disabling the antivirus program or any security software installed in your computer is always a good idea you can try when the Windows Update process does not go smoothly. So before you try updating your computer again, make sure to disable the antivirus or security program and once the Windows Update is done, don’t forget to enable the antivirus program back again.

Option 7 – Perform a Clean Boot

There are some instances that some conflicting programs installed in your computer might be the one that’s causing the HAL INITIALIZATION FAILED error. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

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Conclusion

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Conclusion

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Option 1 – Reinstall or update the Mouse driver

The problem may be caused by a corrupted or an outdated mouse driver. To fix it, you have to update or reinstall the mouse driver. How? Follow these steps:
  • Open the Devices Manager from the Win X Menu.
  • Then locate the Mouse and other pointing devices and right-click on the mouse driver to open the Properties.
  • After that, switch to the Driver tab and click on the Uninstall Device button.
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  • Finally, disconnect the mouse and plug it back in to reinstall the mouse driver.
Note: You can install a dedicated driver on your computer in case you have it or you could also look for it directly from the website of the manufacturer.

Option 2 – Try running the Hardware Troubleshooter

The next thing you can do to fix the problem is by running the Hardware Troubleshooter. Although it won’t make much of a difference, there’s still a possibility that it could automatically fix the problem with these function keys. To use it, refer to these steps:
  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 3 – Try to install OEM specific mouse drivers

Aside from updating or reinstalling the mouse drivers, you might also want to try installing OEM-specific mouse drivers. When you install Windows, it will use a generic driver for all its components. The disadvantage of generic drivers for the mouse is that it limits its functionality. In fact, some also configure the middle mouse button to respond to specific action which does not work without the correct drivers. In such cases, you need to visit the website of your computer’s manufacturers to download and install the latest drivers and then open the software and configure it the way it was before. Keep in mind that some OEMs also offer gestures, so you also have to check on that.

Option 4 – Try to modify some entries in the Registry

If a Windows Update is the one that caused the problem, you could correct it by making some modifications in the Registry but before you proceed, make sure that you create a System Restore point first.
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  • After that, double click on the “WheelScrollLines” entry on the right pane to open its Properties.
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Windows 10 is undeniably one of the great operating systems and the same thing can be said about a lot of computers that are running it. However, there are instances when things don’t go as you expect them to be. One of the many issues you might face when using Windows 10 is the inability to upload any pictures over the web. If you are facing this issue right now, you are not alone for a lot of users have suffered from the same problem at least once. Even though it might seem like a minor problem, some users find it inconvenient especially the ones who often upload pictures online. Worry not though for this post will guide you on what you can do if you aren’t able to upload any images to websites on your Windows 10 computer. To get started in troubleshooting the problem, here are some suggestions that might help:

Option 1 – Try to clear browser cache and try downloading again

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Option 2 – Open your browser in Incognito Mode

The next thing you can do to fix the problem is to try opening the web page in Incognito Mode. When your browser is in this mode, it will work without extensions. This would help in fixing the problem especially if it was caused by some extension or toolbar in your browser. All you have to do is open any web page in Chrome and tap the Ctrl + Shift + N key combination to open a window in Incognito Mode.

Option 3 – Try to disable and get rid of the problematic extension

The next thing you can do after trying the Incognito mode in your browser is to see if a browser extension is the one that’s causing the problem. And if you have installed a lot of browser extensions, then identifying which one is the culprit may take a while but not too long. Once you’ve identified the culprit, you can get rid of that browser extension and see if you can now upload pictures on websites.

Option 4 – Try to reset your browser

You might also want to reset your browser as it could also help in resolving the issue. To reset your browser, here’s what you have to do:

Google Chrome

  • Open Google Chrome, then tap the Alt + F keys.
  • After that, click on Settings.
  • Next, scroll down until you see the Advanced option, once you see it, click on it.
  • After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
  • Now restart Google Chrome.

Mozilla Firefox

  • Open Mozilla Firefox and tap Ctrl + Shift + A to access the Add-ons Manager.
  • In the Extensions, menu Remove the unwanted extension.
  • Restart the browser and tap keys Alt + T.
  • Select Options and then move to the General menu.
  • Overwrite the URL in the Home Page section and then restart the browser.

Internet Explorer

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  • Next, click the wrench icon for Settings.
  • Then click Internet Options.
  • After that, go to the Advanced tab.
  • From there, click the Reset button. This will reset Internet Explorer’s settings to their default condition.
  • Now click OK to save the changes made.
  • Restart your computer.

Option 5 – Update your browser or switch to another one

The last option you can try is to update your browser. You can do it by checking for any available updates from its official site and then install it. However, if updating the browser did not help, you might want to consider switching to another browser.
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If you suddenly encountered the PDC WATCHDOG TIMEOUT BSOD Blue Screen stop error with a bug check value of 0x0000014F, then it’s probably due to a system component that has failed to respond with the allocated period which prevents the system from exiting connected standby. This kind of Blue Screen error could be caused by both hardware and software components. To fix this Stop error, here are some possible fixes you can try that might help but before you proceed, make sure that you create a System Restore point first and boot your computer into Safe Mode with Networking.

Option 1 – Try to rollback, update or disable drivers

The next thing you can do to fix the PDC_WATCHDOG_TIMEOUT Stop error is to roll back, or update, or disable device drivers. It is most likely that after you updated your Windows computer that your driver also needs a refresh. On the other hand, if you have just updated your device drivers then you need to roll back the drivers to their previous versions. Whichever applies to you, refer to the steps below.
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  • Next, follow the screen option to update or uninstall it.
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Option 2 – Try to disconnect or disable newly installed hardware

In this option, you will have to disable or remove the hardware you’ve just installed recently since external devices could be the one that’s causing the Blue Screen of Death error to appear. To do that, just disconnect any external device that’s connected to your computer physically and then check if it fixes the PDC_WATCHDOG_TIMEOUT Blue Screen error.

Option 3 – Try running the Memory Diagnostic Tool

The Memory Diagnostic tool in windows can help resolve the PDC_WATCHDOG_TIMEOUT Blue Screen error by checking and automatically fixing any memory-based issues. To run it, refer to these steps:
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  • After that, it will give two options such as:
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    • Check for problems the next time I start my computer
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Option 4 – Try to update the BIOS

Updating the BIOS can help you fix the PDC_WATCHDOG_TIMEOUT BSOD error but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.
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  • Next, type “msinfo32” in the field and press Enter to open System Information.
  • From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
  • After that, you should see the developer and version of the BIOS installed on your PC.
  • Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
  • If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
  • Now double click on the downloaded file and install the new BIOS version on your computer.
  • Now restart your computer to apply the changes made.

Option 5 – Try running the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like PDC_WATCHDOG_TIMEOUT. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.
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BuzzDock Removal Guide

What is BuzzDock?

Buzzdock is a browser extension. Buzzdock will be automatically enabled on IE and Chrome following installation, and you may begin using Buzzdock with no further action required. If you elect to optimize Buzzdock performance, the settings preferences of your browser may be adjusted after installation. This browser extension changes your default search provider to Buzzdock.com custom search. It displays additional unwanted ads, banners & sponsored links on web pages that you visit, and it hijacks your browser home page. This browser extension has been flagged as malware by many anti-virus scanning programs.

About Browser Hijackers

Browser hijackers (sometimes called hijackware) are a type of malicious software that modifies web browser configuration settings without the user’s knowledge or consent. These hijacks are rising at an alarming rate worldwide, and it could be actually nefarious and sometimes dangerous too. They’re created to interfere with web browser programs for many different reasons. In most cases, hijackers are made for the benefit of online hackers often through income generation from forced ad clicks and site visits. Nonetheless, it’s not that harmless. Your online safety is jeopardized and it is extremely irritating. They not only screw up your browsers, but browser hijackers can even modify the computer registry, leaving your PC susceptible to other attacks.

Symptoms of browser hijacker malware

There are several signs that indicate the web browser is hijacked: 1. the home page of your browser is changed unexpectedly 2. you find new unwanted bookmarks or favorites added, typically directed to ad-filled or porn sites 3. The default search page of your web browser is changed 4. you see unsolicited new toolbars added 5. you notice a lot of pop-ups on your computer screen 6. your web browser gets slow, buggy crashes frequently 7. you are prohibited access to specific web pages, including the site of an anti-malware software firm like SafeBytes. Exactly how browser hijacker finds its way onto your computer system Browser hijackers infect computer systems in numerous ways, including through a file-share, a drive-by download, or an infected email. They are usually included with toolbars, BHO, add-ons, plug-ins, or browser extensions. Browser hijackers sneak to your computer along with free software downloads also that you unknowingly install alongside the original. Some of the most well-known hijackers are BuzzDock, Babylon Toolbar, Conduit Search, Sweet Page, OneWebSearch, and CoolWebSearch. Browser hijacking can cause severe privacy problems and even identity theft, affect your web browsing experience by taking command over outbound traffic, substantially slows down your computer by consuming lots of resources, and result in system instability as well.

The best ways to get rid of browser hijackers

Certain browser hijacking can be quite easily corrected by discovering and removing the corresponding malware application from your control panel. However, most hijackers are hard to remove manually. No matter how much you try to get rid of it, it may keep returning over and over again. You should consider doing manual fixes only if you’re a tech-savvy person because there are potential risks associated with fiddling around with the system registry and HOSTS file. Browser hijackers could be effectively removed by installing and running anti-malware software on the affected PC. Safebytes Anti-Malware can counter relentless browser hijackers and provide you proactive computer protection against all kinds of malware. Together with anti-malware, a system optimizer program, similar to Safebytes Anti-Malware, can help you correct registry errors, remove unwanted toolbars, secure online privacy, and enhance overall system performance.

Find Out How to Get rid of Malware that is Blocking Websites or Preventing Downloads

Malware could cause all sorts of damage when they invade your computer, starting from stealing your personal information to erasing files on your PC. Some malware sits in between the computer and the internet connection and blocks a few or all internet sites which you want to visit. It might also block you from adding anything to your system, especially anti-malware applications. So what should you do when malicious software prevents you from downloading or installing Safebytes Anti-Malware? There are a few fixes you can attempt to get around with this problem.

Boot Windows in Safe Mode

The Windows OS includes a special mode called “Safe Mode” where only the minimum required programs and services are loaded. In the event, the malicious software is set to load automatically when the computer starts, shifting to this mode may well prevent it from doing so. To get into Safe Mode or Safe Mode with Networking, press the F8 key while the computer is booting up or run MSCONFIG and find the “Safe Boot” options in the “Boot” tab. After you restart the PC into Safe Mode with Networking, you could download, install, as well as update anti-malware software from there. Right after installation, run the malware scanner to eliminate standard infections.

Use an alternate internet browser to download the anti-malware application

Malicious program code might exploit vulnerabilities in a specific browser and block access to all antivirus software sites. In case you suspect that your Internet Explorer has been hijacked by malware or otherwise compromised by online hackers, the best plan of action would be to switch to an alternate internet browser like Mozilla Firefox, Google Chrome, or Apple Safari to download your favorite computer security program – Safebytes Anti-Malware.

Create a portable USB antivirus for removing malware

Another way is to download and transfer an anti-malware program from a clean PC to run a scan on the affected computer. Adopt these measures to run the antivirus on the affected computer. 1) Download Safebytes Anti-Malware or Windows Defender Offline onto a clean computer. 2) Plug the Thumb drive into the uninfected computer. 3) Double-click the executable file to run the installation wizard. 4) Pick a USB flash drive as the location when the wizard asks you where you intend to install the software. Follow the directions to finish the installation process. 5) Transfer the thumb drive from the uninfected computer to the infected PC. 6) Run the Safebytes Anti-malware directly from the pen drive by double-clicking the icon. 7) Run Full System Scan to identify and clean-up up all types of malware.

A Look at the Best AntiMalware Program

If you’re looking to download an anti-malware application for your PC, there are various tools out there to consider however, you just cannot trust blindly anyone, irrespective of whether it is free or paid software. Some of them are excellent, some are ok types, and some will harm your PC themselves! You need to pick a tool that has gained a good reputation and detects not just computer viruses but other types of malware as well. Amongst few good programs, SafeBytes Anti-Malware is the highly recommended program for the security-conscious individual. SafeBytes anti-malware is a trustworthy tool that not only secures your PC completely but is also quite user-friendly for people of all skill levels. This software could easily detect, remove, and protect your computer from the latest malware threats including spyware, adware, trojan horses, ransomware, worms, PUPs, along with other possibly damaging software programs. There are numerous great features you will get with this security product. The following are some of the great features included in the software. Robust Anti-malware Protection: With its advanced and sophisticated algorithm, this malware removal tool can find and eliminate the malware threats hiding within your PC effectively. Live Protection: SafeBytes gives real-time active monitoring and protection against all known computer viruses and malware. This software will continuously monitor your PC for any suspicious activity and updates itself regularly to keep current with the constantly changing threat landscape. Website Filtering: Safebytes assigns all websites a unique safety score that helps you to get an idea of whether the webpage you are going to visit is safe to view or known to be a phishing site. Low CPU and Memory Usage: SafeBytes is really a lightweight application. It consumes an extremely small amount of processing power as it runs in the background so you’re free to use your Windows-based PC the way you really want. 24/7 Online Tech Support: For any technical issues or product support, you could get 24/7 expert assistance through chat and email. To sum it up, SafeBytes Anti-Malware offers great protection combined with an acceptable low system resources usage with both great malware detection and prevention. You now may understand that this particular software does more than just scan and delete threats from your PC. For optimum protection and the best value for your money, you can’t get better than SafeBytes Anti-Malware.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove BuzzDock without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised. The following files, folders, and registry entries are created or modified by BuzzDock
Files: File at $COMMONPROGRAMSBuzzdockBuzzdock Support Site.lnk. File at $COMMONPROGRAMSBuzzdockBuzzdock.lnk. File at $COMMONPROGRAMSBuzzdockUninstall.lnk. File at $PROGRAMFileSBuzzdockBuzzdock Support.url. File at $PROGRAMFileSBuzzdockBuzzdock.ico. File at $PROGRAMFileSBuzzdockBuzzdock.url. File at $PROGRAMFileSBuzzdockBuzzdockIEClient.dll. File at $PROGRAMFileSBuzzdockUninstall.url. Directory at $COMMONPROGRAMSBuzzdock. Directory at $LOCALAPPDATAGoogleChromeUser DataDefaultExtensionsejaodgecffaefnnoggjpogblnlpejkma.1.5_0. Directory at $LOCALAPPDATAGoogleChromeUser DataDefaultExtensionsejaodgecffaefnnoggjpogblnlpejkma. Directory at $PROGRAMFileSBuzzdock. Registry: A key in HKEY_CLASSES_ROOT named BuzzdockIEClient.Api.1 A key in HKEY_CLASSES_ROOT named BuzzdockIEClient.Api A key in HKEY_CLASSES_ROOT named BuzzdockIEClient.Layers.1 A key in HKEY_CLASSES_ROOT named BuzzdockIEClient.Layers Key 220EB34E-DC2B-4B04-AD40-A1C7C31731F2 at HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionUninstall. Key 435D09AA-DDE4-4B40-9129-08F025ECA349 at HKEY_CLASSES_ROOTCLSID. Key 435D09AA-DDE4-4B40-9129-08F025ECA349 at HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionExplorerBrowser Helper Objects. Key 4A3DEECA-A579-44BC-BCF3-167F4B9E8E4C at HKEY_CLASSES_ROOTCLSID. Key 83C58580-EC6E-48CD-9521-B95874483BEB at HKEY_CLASSES_ROOTCLSID. Key BE3A76AC-F071-4C7F-9B7A-D974B4F52DCA at HKEY_CLASSES_ROOTAppID. Key C8C107B2-28C2-472D-9BD4-6A25776841D1 at HKEY_CLASSES_ROOTTypeLib. Key BuzzdockIEClient.DLL at HKEY_CLASSES_ROOTAppID. Key ejaodgecffaefnnoggjpogblnlpejkma at HKEY_LOCAL_MACHINESOFTWAREGoogleChromeExtensions.
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dxgkrnl.sys Blue Screen Error in Windows
Dxgkrnl.sys is a file related to the Microsoft DirectX driver – a suite of technologies developed by Microsoft to provide hardware acceleration for heavy multimedia applications like 3D games as well as HD videos. However, there are times when you encounter Blue Screen errors for this system file which is quite a lot. So when you encounter a Blue Screen error that’s related to this file, then it could be that the dxgkrnl.sys file is infected with some virus or malware and this might go unnoticed since antivirus programs regard dxgkrnl.sys as a system file. Here are some Blue Screen errors related to the dxgkrnl.sys file:
  • SYSTEM_SERVICE_EXCEPTION .
  • BAD_POOL_HEADER
  • STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL.
  • STOP 0x0000001E:
KMODE_EXCEPTION_NOT_HANDLED
  • STOP 0x00000050:
PAGE_FAULT_IN_NONPAGED_AREA
To fix the dxgkrnl.sys Blue Screen error, here are some suggestions you have to check out.

Option 1 – Try running the DirectX Diagnostic Tool

Since the dxgkrnl.sys error has something to do with the DirectX Graphics APIs, you can run the DirectX Diagnostic tool to resolve the problem.

Option 2 – Try updating or re-installing DirectX

If the DirectX Diagnostic tool didn’t work, you can try to update or reinstall DirectX instead. This can help in fixing the problem because when you reinstall or update DirectX, it will replace the incompatible or corrupted components of DirectX from your computer.

Option 3 – Try to run the DISM commands

You might want to repair potentially corrupted files in your system as having them could also trigger the dxgkrnl.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the dxgkrnl.sys Blue Screen error is now fixed.

Option 4 – Try updating or reinstalling your Graphics drivers

Updating or reinstalling the Graphics drivers in your computer can also help in resolving compatibility issues between the operating system and the driver that also cause this kind of BSOD error.
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 5 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like dxgkrnl.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 6 – Try disabling the SLI Technology in NVIDIA Control Panel

In case you don’t know, there is a technology called SLI that comes with the NVIDIA graphics cards. With the help of this technology, the usage of various GPUs is allowed on a computer and hence helps in triggering the Alternate Frame Rendering and boosts the Graphics Performance directly. This is why this option to disable the SLI technology is suitable in fixing the problem if you are using an NVIDIA Graphics card.
  • Search for NVIDIA Control Panel in the Cortana Search box and then click on the related search result or you can also right-click on the NIVIA icon located in the system tray and then select the NVIDIA Control Panel to open it.
  • After that, navigate to the 3D settings section.
  • Then select the “Set SLI Configuration” option and click on the “Do Not Use SLI Technology” option.
  • Now click on Apply located at the bottom-right corner of the window to save the changes made.
  • Restart your computer.

Option 7 – Try turning off NVIDIA Surround

Note that this option is only applicable if your computer is using the NVIDIA Graphics card.
  • In the Cortana Search box, search for NVIDIA Control Panel and click on the related search result.
  • After opening the NVIDIA Control Panel, go to 3D Settings > Configure Surround, PhysX.
  • Now uncheck the “Span displays with Surround” option and then click on the Apply and OK buttons to save the changes made.
  • Restart your computer.
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Microsoft Surface Dial fails to pair with PC
One of the most interesting innovations that were released by Microsoft is the Surface Dial. This only goes to show that Microsoft is very competent not just in hardware but in overall innovation. Although it’s quite a piece of technology and as far as the consensus is concerned, it works pretty well, there are still some issues encountered by users. One of the particular issues experienced by users is that the Surface Dial fails to pair with every Windows 10 PC. At a time of writing, it is still not clear what the cause of the problem really is. However, their possible solutions are provided in this post that might help you resolve the problem. Before you get started troubleshooting the problem, make sure that there are two AAA batteries fitted inside properly.

Option 1 – Check if your PC supports Bluetooth 4.0 LE

In case you don’t know, the Surface Dial only works with the Windows 10 Anniversary Update and later PCs that support Bluetooth 4.0 LE. Thus, you have to check if this is supported or not before you troubleshoot further.
  • Tap the Win + R keys on your keyboard to open the Run dialog box.
  • Next, type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
  • From there, click on Bluetooth and select “Microsoft Bluetooth LE Enumerator” from the drop-down menu. However, if it is not there, then it simply means that your computer does not support this standard which is most likely why you were unable to pair with other Windows 10 PCs. On the other hand, if you were able to see it, then proceed to the next troubleshooting steps below.

Option 2 – Check if Bluetooth is on

The next thing you have to do is to check if Bluetooth is turned on. As you know, the Surface Dial connects to your computer using Bluetooth and so you need to check if it’s really on or not. Aside from that, you also have to verify pairing.
  • Tap the Win + I keys to open Windows Settings.
  • Next, select Devices from the menu and click on Bluetooth.
  • After that, make sure that the toggle switch for Bluetooth is turned on.
  • Now all you have to do is to verify pairing by pressing and holding the pairing button located beside the batteries and then wait for a few seconds until the Bluetooth light begins to flash.
  • Then go back to the Bluetooth section and click on Bluetooth or other devices.
  • From there, click on Add Bluetooth and select Surface Dial.
  • Follow the next instructions on the screen and click on Done once everything is completed. That should fix the problem.

Option 3 – Check if Surface Dial is connected to another PC

If you think that connecting a Bluetooth device to two different PCs at the same time is wise, then think again as it does not really bode well for the overall user experience. Thus, you need to disconnect the Surface Dial from the system that you are currently using. On the other hand, if everything fails, then it’s most likely that the Bluetooth adapter is the one at fault. So you may have to get a third-party device that connects to your system via USB and then see if it works or not.
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Fixing Error 0xC1900208, 0x4000C in Windows
As you know, the Windows Update process takes compatibility seriously. The Windows Updates need to be compatible with the hardware as well as all the installed applications in the computer else the Windows Updates will only get stuck in the process. Two of the Windows 10 errors that shows up during this case is the error 0xC1900208, 0x4000C. These error codes are caused by incompatible applications which means that there might be an incompatible app installed in your computer that’s blocking the upgrade process and prevents it from finishing. That’s why you need to make sure that all the applications on your computer are updated to their latest versions and then check the compatibility. So if there are any incompatible apps, be sure to uninstall them and then try doing the upgrade once again. Take note that these error codes are just among many compatibility issues that the Windows Update throws up. Since the error is caused by a compatibility issue, you have three options – first, you can update the incompatible application to the latest version, second, uninstall the application or trick Windows and make it seem like it’s compatible.

Option 1 – Try updating the application or software

As mentioned, you can try updating the concerned application or software to its latest version to resolve the compatibility issue and in turn, fix the errors 0xC1900208 – 0x4000C. Note that depending on where you had installed the application, your steps will change. So if you have it installed directly from the website, refer to these steps:
  • Look for the built-in option to check the updates since the most application has this option.
  • You also have the option to go to the website of the application and check if there is a new version available. If there is, download and update the app.
On the other hand, if you have downloaded the app from the Microsoft Store, here’s what you have to do:
  • Open the Store and click on the three dots located at the top-right of the window.
  • Next, click the Download and Updates option.
  • From there, check if there is an update available for the store. If there is, update it.

Option 2 – Try to uninstall the application or software

If updating the app or software to its latest version didn’t help and you’re still getting the error 0xC1900208 – 0x4000C every time you attempt to install the Windows Updates, you may have to uninstall it. You will need to use the usual Program and Features to uninstall it if you have downloaded it from the website.
  • In the search box, type in “control” and then click on Control Panel (desktop app) among the search results.
  • After that, select Programs and Features from the list which will give you a list of all the programs installed on your computer.
  • From there, look for the concerned program and select it and then uninstall it.
Note: If you have downloaded the app from the Windows Store, you can simply right-click on it from the application list and then uninstall it.

Option 3 – Try bypassing the Upgrade Advisor

There are times when a software developer fails to pass the compatibility test for their apps. It could be that they work on Windows 10 upgraded version but just didn’t pass the compatibility check. So if you are pretty certain that the app really works on Windows 10, you can just bypass the Upgrade Advisor.
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