Logo

How to Fix Explorer.exe System call failed

One of the most critical processes in the Windows 10 operating system is the Explorer.exe. And there are times when you might encounter an error that says, “System call failed”. You can encounter this error when you try to launch File Explorer, and in such case when the File Explorer does not work, it could cause issues in accessing folders and files on your computer.

This kind of error pops up when the explorer.exe system file has become corrupted or if there is some process that interferes with its smooth functioning. To fix this error, you can try to restart the explorer.exe process, run both the System File Checker scan and DISM tool. You could also put your computer in a Clean Boot State or uninstall any programs you’ve installed recently. For more details, follow each one of the given suggestions below.

Option 1 – Try to restart the Explorer.exe process

The first thing you can do is try to restart the Explorer.exe process. To do so, refer to these steps:

  • First, right-click on the Taskbar and select the Task Manager.
  • Next, expand the Task Manager window to see all the active processes.
  • From there, look for the Windows Explorer process, right-click on it and select Restart.
  • After that, check if the error is now fixed.

Option 2 – Run System File Checker scan

If restarting the explorer.exe process didn’t work, you can also try running the System File Checker or SFC scan to fix the error. System File Checker is a command utility built into your computer that helps restore corrupted files and missing files. Refer to the following steps to run it:

  • Hit the Win + R keys to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in this command: sfc /SCANFILE=c:windowsexplorer.exe

Note: If you are using a 64-bit Windows operating system, enter the “sfc /SCANFILE=C:WindowsSysWow64explorer.exe” command instead.

  • Wait until the process is completed and then restart your computer.

Option 3 – Run the DISM tool

You might also want to run the DISM tool. This tool is known to repair potentially corrupted files in your system as having them could also system issues like the “System call failed” error. To repair these corrupted system files, you can run the DISM commands:

  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the problem is now fixed.

Option 4 – Try running the Check Disk utility

  • In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
  • After opening Command Prompt, type this command and tap Enter: chkdsk c: /f /r
  • The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
  • Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 5 – Put your computer in a Clean Boot State

As pointed out, there are some instances that some conflicting programs installed in your computer might be the one that triggers the “System call failed” error to appear when you try to open File Explorer. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Once your computer has restarted in a Clean Boot State, perform your scan again and see if it now works, and then start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.

Option 6 – Try to uninstall the programs you’ve installed recently

In case you don’t know, freeware software packages aren’t always free as some of them could contain malicious software that can cause serious damage to your computer. Thus, if you have installed a program recently prior to getting the “System call failed” error, then you have to uninstall that program.

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “appwiz.cpl” in the field and tap Enter to open the Programs and Features in Control Panel.
  • Next, arrange the list of installed programs in the order of the installation date.
  • After that, look for the problematic program and right-click on it, and then select Uninstall.
  • Once the process is done, restart your computer and see if the error is fixed.

Do You Need Help with Your Device?

Our Team of Experts May Help
Troubleshoot.Tech Experts are There for You!
Replace damaged files
Restore performance
Free disk space
Remove Malware
Protects WEB browser
Remove Viruses
Stop PC freezing
GET HELP
Troubleshoot.Tech experts work with all versions of Microsoft Windows including Windows 11, with Android, Mac, and more.

Share this article:

You might also like

Turn On/Off and Clear Windows Clipboard
Windows 10 has a Cloud Clipboard feature that allows users to have a list of multiple copied text in place so that they can reuse it. And each time the computer restarts, the Clipboard Data is cleared. However, you can actually do it manually. How? Read on as this post will walk you through how you can turn on or off as well as clear the Clipboard history in Windows 10. This kind of feature is already available in Windows 10 v1903. In the previous versions of Windows, there was no feature to turn off history in the clipboard and users have to use other ways to clear the clipboard history. And now it seems that Microsoft has put an end to this dilemma as it now allows users to clear the clipboard history. To turn on or off or clear the Clipboard history, here are some instructions you need to follow: Step 1: Tap the Win + X keys to open the power menu and select Settings. Step 2: After that, navigate to Settings > System > Clipboard. Step 3: From there, turn off the toggle button under the Clipboard history section. This will turn off the Cloud Clipboard feature. As a result, the default clipboard will hold one last item and will not display the data on the clipboard. Note: When you tap the Win + V keys to invoke the clipboard manager, you will see a prompt that says, “Can’t show history, See all copied items in place, Turn on clipboard history”. You have the option to turn it back on by simply clicking on the available button. Doing so would only hide the existing data and makes sure that no copy of the data is kept.

Conclusion

On the other hand, if you want to clear the clipboard without affecting its history data, you have to make sure to pin the items on the clipboard that you want to stay. After that, click on the three-dotted icon for the menu and click on the “clear all” option. This will delete all the entries but will keep the pinned items on your clipboard.
Read More
How to Remove MovieGoat - Malware Removal Guide

MovieGoat is a browser extension that allegedly lets you search for your favorite videos using its simple search engine. From the author:

Search for your favorite movies online, stay updated with the latest news and trends, and keep an eye on what’s up and coming in the world of cinema.

Simply type goat+ SpaceTab + query at the chrome search bar.
MovieGoat hijacks your browser, replacing your default search engine, displaying sponsored videos when you use its search and will display pop-up ads during your browsing experience. This extension has been detected as a Browser Hijacker by several anti-virus scanners and is not recommended to keep on your computer, especially because it serves no other purpose than to display pop-up ads and negatively impact your browsing experience.

About Browser Hijackers

Browser hijack is a common type of internet fraud where your internet browser configuration settings are modified to make it carry out things you never intend. There are numerous reasons why you may have an internet browser hijack; however commercial, advertising, and marketing are definitely the primary reasons for their creation. Usually, hijackers are made for the benefit of cyber hackers usually through income generation from forced ad clicks and site visits. Most people assume that these types of websites are legitimate and harmless but that is incorrect. Almost every browser hijacker poses an actual threat to your online safety and it’s important to categorize them under privacy risks. Some browser hijackers are designed to make particular modifications beyond the web browsers, like altering entries on the system registry and permitting other types of malware to further damage your PC.

How you can recognize a browser hijack

When your browser is hijacked, the following could happen: your homepage has been reset to some unfamiliar webpage; you find yourself regularly directed to some other site than the one you meant; The default search page of web browser is altered; you are finding new toolbars you have never witnessed before; you’ll notice random pop-ups start showing regularly; websites load very slowly and sometimes incomplete; Inability to navigate to particular websites, particularly anti-malware as well as other computer security software websites.

How it infects your computer

Browser hijackers can get into a computer in some way or other, for example via downloads, file sharing, and email too. They may also be deployed through the installation of a web browser toolbar, add-on, or extension. A browser hijacker can also come bundled up with some freeware which you unwittingly download and install the browser hijack, compromising your computer security. A good example of some infamous browser hijackers includes Anyprotect, Conduit, Babylon, SweetPage, DefaultTab, Delta Search, and RocketTab, however, the names are constantly changing. Browser hijacking can bring about severe privacy problems and even identity theft, affect your browsing experience by taking control over outbound traffic, substantially slows down your computer by consuming lots of resources, and cause system instability also.

Removal

One thing you could try to eliminate a browser hijacker is to locate the malicious software within the “Add or Remove Programs” list of the Windows Control Panel. It might or might not be there. If it is, uninstall it. But, most browser hijackers are hard to eliminate manually. Irrespective of how much you attempt to get rid of it, it could come back again and again. On top of that, manual removal demands you to carry out several time-consuming and complicated procedures which are very hard to complete for new computer users.

What you can do if Virus Prevents You From Downloading Or Installing Antivirus?

Malware can cause all sorts of damage if they invade your PC, ranging from stealing your personal information to erasing files on your computer. Some malware is created to restrict or block things that you want to do on your PC. It may not allow you to download anything from the net or it will prevent you from accessing a few or all of the internet sites, particularly the antivirus sites. If you’re reading this article, odds are you’re stuck with a virus infection that is preventing you to download or install Safebytes Anti-Malware software on your computer system. There are a few solutions you can attempt to get around with this particular obstacle.

Boot your computer in Safe Mode

If the malware is set to load automatically when Microsoft Windows starts, entering safe mode could block this attempt. Just the minimum required applications and services are loaded whenever you boot your computer or laptop in Safe Mode. Here are the steps you need to follow to boot into the Safe Mode of your Windows XP, Vista, or 7 computers (visit Microsoft site for directions on Windows 8 and 10 PCs). 1) At power on, hit the F8 key before the Windows splash screen begins to load. This would conjure up the Advanced Boot Options menu. 2) Select Safe Mode with Networking using arrow keys and hit Enter. 3) Once you get into this mode, you will have internet access once again. Now, obtain the malware removal program you want by using the internet browser. To install the software, follow the directions in the installation wizard. 4) Following installation, do a complete scan and allow the program to remove the threats it detects.

Use an alternate web browser to download security software

Malicious code could exploit vulnerabilities in a particular browser and block access to all antivirus software websites. If you are not able to download the anti-virus software program using Internet Explorer, it means malware may be targeting IE’s vulnerabilities. Here, you need to switch over to another web browser such as Chrome or Firefox to download Safebytes Anti-malware software.

Install and run anti-malware from a USB drive

Here’s yet another solution which is utilizing a portable USB antivirus software package that can check your computer for viruses without the need for installation. Follow these steps to use a USB flash drive to clean your corrupted computer system. 1) Download Safebytes Anti-Malware or Windows Defender Offline onto a clean PC. 2) Insert the USB drive into the clean computer. 3) Double-click the exe file to run the installation wizard. 4) When asked, choose the location of the USB drive as the place in which you would like to store the software files. Follow the on-screen instructions to complete the installation. 5) Disconnect the flash drive. You can now utilize this portable anti-malware on the affected computer system. 6) Double-click the antivirus program EXE file on the USB flash drive. 7) Hit the “Scan” button to run a full computer scan and remove viruses automatically.

Protect your PC from Malware With SafeBytes Security Suite

If you are looking to install anti-malware software for your computer, there are plenty of tools on the market to consider nonetheless, you should not trust blindly anyone, no matter whether it is a paid or free software. A few are good ones, some are ok types, and some are simply just bogus anti-malware applications that can damage your personal computer themselves! You need to pick one that is efficient, practical, and has a strong reputation for its malware protection. On the list of strongly recommended software by industry analysts is SafeBytes Anti-Malware, the safest program for Microsoft Windows. SafeBytes anti-malware is a trusted software that not only secures your computer permanently but is also very user-friendly for people of all ability levels. With its outstanding protection system, this tool will automatically detect and remove most of the security threats, including browser hijackers, viruses, adware, ransomware, PUPs, and trojans. SafeBytes possesses a plethora of amazing features that can help you protect your PC from malware attack and damage. Here are a few of the best ones: Most effective AntiMalware Protection: Using its enhanced and sophisticated algorithm, this malware removal tool can identify and eliminate the malware threats hiding within your computer system effectively. Active Protection: Malware programs trying to get into the system are identified and stopped as and when detected by the SafeBytes active protection shields. It will constantly monitor your laptop or computer for hacker activity and also gives users advanced firewall protection. Web Protection: SafeBytes checks and provides a unique safety rating to every single website you visit and block access to web pages considered to be phishing sites, thus safeguarding you against identity theft, or known to contain malware. High-Speed Malware Scanning Engine: This tool has got one of the fastest and most efficient virus scanning engines in the industry. The scans are very accurate and take a little time to complete. Lowest CPU and Memory Usage: SafeBytes is a lightweight tool. It consumes a very small amount of processing power as it operates in the background so you are free to use your Windows-based PC the way you really want. 24/7 Online Support: For any technical queries or product support, you can get 24/7 expert assistance through chat and e-mail.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove MovieGoat without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by MovieGoat

Files: %Documents and Settings%All UsersApplication DataMovie Goat virus %program files %internet explorer Movie Goat[random].mof %program files (x86)%common filesspeechengines %programData%suspicious folders %windows%system32drivermessy code.dll %AppData%[malware program name]toolbar uninstallStatIE.dat %app data% Movie Goat virus Registry: [HKEY_LOCAL_MACHINESOFTWAREMicrosoftMATSWindowsInstallerEAF386F0-7205-40F2-8DA6-1BABEEFCBE8914.07.30.07.52.18]”ProductName”=”Movie Goat” [HKEY_LOCAL_MACHINESOFTWAREWow6432NodeMicrosoftTracingMuvic_RASAPI32] [HKEY_LOCAL_MACHINESOFTWAREWow6432NodeMicrosoftTracingMuvic_RASMANCS] [HKEY_LOCAL_MACHINESOFTWAREWow6432NodeMicrosoftWindowsCurrentVersionUninstallEAF386F0-7205-40F2-8DA6-1BABEEFCBE89] “DisplayName”=”Movie Goat” [HKEY_USERSS-1-5-21-3825580999-3780825030-779906692-1001SoftwareMicrosoftWindowsCurrentVersionUninstall50f25211-852e-4d10-b6f5-50b1338a9271] “DisplayName”=”Movie Goat”
Read More
0x800701e3, The request failed due ...
A lot of things can go wrong even when you’re only doing some simple operations or tasks on your computer and this is due to the fact that there are various small operations make up in order to perform the larger operations on your computer. So if any of these smaller operations are not properly working, it crashes the operation as a whole and it throws an error code instead. And one of these error codes is Error 0x800701e3. This particular error pops up when an error has occurred in the File Explorer when a transfer is initiated from one disk to another in your Windows 10 computer. When you encounter this error, you will get the following error message:
“Error 0x800701e3: The request failed due to a fatal hardware error.”
There are several methods you can check out to fix this error – you can try to run System Restore or Check Disk or format the destination drive or check the SMART attribute of the drive. For more details, refer to each one of the following options.

Option 1 – Try to run System Restore

Error 0x800701e3 might be due to some adjustments you’ve made in your computer’s settings. Thus, to fix this error, you can try undoing those changes using System Restore. How? Refer to these steps:
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and then check if your mouse is now back to its normal state.

Option 2 – Try running the Check Disk utility

You can also run the Check Disk utility in fixing Error 0x800701e3.
  • In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
  • After opening Command Prompt, type this command and tap Enter: chkdsk <Partition Letter>: /f /r /x /b
  • The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
  • Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 3 – Try to format the destination drive

Formatting the destination drive could also help you resolve error 0x800701e3. To format your drive, follow these steps:
  • First, open File Explorer and then right-click on the drive where you encountered the error.
  • Next, select Format from the context menu. This will open a new mini window.
  • Then select the NTFS option from the drop-down menu for the File System menu.
  • After that, check the box labeled as Quick Format.
  • Now click on Start. Keep in mind that doing so will remove all the contents of your storage device.

Option 4 – Verify the hard drive using SMART attributes

In case you don’t know, Windows has a built-in feature of SMART analysis which analyzes the hard drive/SSD and checks all the parameters by performing some minor operations. To use it, follow these steps:
  • Tap the Win + S keys and type “command prompt” in the field then right-click on the related search result and select the “Run as administrator” option.
  • After opening Command Prompt as admin, type the “wmic diskdrive get status” command and hit Enter.
  • You should get a result after that, and if you see that it’s “normal”, proceed to the next option below
Read More
How to Fix REGISTRY_ERROR in Windows
As you know, you can encounter Blue Screen errors at any given point after your computer boots up and can just reboot it randomly which results in loss of unsaved work. One of these Blue Screen errors is the “REGISTRY_ERROR”. This kind of Stop error has a bug check value of 0x00000051 which indicates your computer’s registry has encountered a severe error. There could be a number of causes for this error but at the time of writing, it is quite difficult to narrow them down to one component. If you face this kind of Blue Screen error, worry not as this post will guide you in fixing it. As mentioned, this error indicates that there is something wrong with the registry, particularly an I/O error while it tried to read one of its files. This may be caused by hardware issues or file system corruption. It could also be due to failure in a refresh operation which is only used by the security system and only when resource limits are encountered. To fix the Registry_Error Blue Screen, you can try to use the CHKDSK utility or the System File Checker, or the DISM tool or run the Blue Screen troubleshooter. You may also try to reset your computer or repair Windows by using installation media.

Option 1 – Run the Check Disk utility

The first thing you can do to fix the REGISTRY_ERROR Blue Screen error is to run the Check Disk utility. How? Follow these steps:
  • In the Windows Search box, type “command prompt” and from the search results, right-click on Command Prompt and select “Run as administrator”.
  • After opening Command Prompt, type this command and tap Enter: chkdsk <Drive Letter>: /f /r /x /b
  • The command you entered will start to check for errors and fix them automatically. Else, it will throw an error message saying, “Chkdsk cannot run because the volume is in use by another process. Would you like the schedule this volume to be checked the next time the system restarts? (Y/N)”.
  • Tap the Y key to schedule Disk Check the next time your computer restarts.

Option 2 – Run the Blue Screen Troubleshooter

The Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like REGISTRY_ERROR. It can be found in the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 3 – Run System File Checker

  • Open Command Prompt with admin privileges.
  • After that, execute this command: sfc /scannow
  • Once the scan is completed, restart your computer and then check if the REGISTRY_ERROR is now fixed.

Option 4 – Run the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the REGISTRY_ERROR Blue Screen error. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish. Once it’s done, restart your computer.

Option 5 – Reset your computer

  • Tap the Win key or click on the Start button located in the Taskbar.
  • Then click on the Power button at the bottom right portion of the screen.
  • Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.
Note: Once you have access to the Advanced Startup options, you have to go to the setting which allows you to Reset your Windows 10 PC. All you have to do is select Troubleshoot > Reset this PC to reach the following screen Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.

Option 6 – Try to perform repair install by creating a Windows 10 installation media

  • Click this link and then click the Download Tool Now button.
  • Next, click the “Use the tool to create installation media (USB flash drive, DVD, or ISO file)…” option and follow the next given instructions on the screen.
  • Now select the ISO file option in step 5.
  • After that, you should now have an ISO file.
  • Next, go to the location where you’ve downloaded the ISO file.
  • Then right-click on the Windows 10 ISO file and select the Open with option and then select File Explorer.
  • Now click on “setup.exe” and follow the next instructions that appear on the screen. When asked, you have to select either Nothing (clean install) or Keep personal files only option. Take note that you must not select the “Keep personal files, apps, and Windows settings”.
Read More
dxgkrnl.sys Blue Screen Error in Windows
Dxgkrnl.sys is a file related to the Microsoft DirectX driver – a suite of technologies developed by Microsoft to provide hardware acceleration for heavy multimedia applications like 3D games as well as HD videos. However, there are times when you encounter Blue Screen errors for this system file which is quite a lot. So when you encounter a Blue Screen error that’s related to this file, then it could be that the dxgkrnl.sys file is infected with some virus or malware and this might go unnoticed since antivirus programs regard dxgkrnl.sys as a system file. Here are some Blue Screen errors related to the dxgkrnl.sys file:
  • SYSTEM_SERVICE_EXCEPTION .
  • BAD_POOL_HEADER
  • STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL.
  • STOP 0x0000001E:
KMODE_EXCEPTION_NOT_HANDLED
  • STOP 0x00000050:
PAGE_FAULT_IN_NONPAGED_AREA
To fix the dxgkrnl.sys Blue Screen error, here are some suggestions you have to check out.

Option 1 – Try running the DirectX Diagnostic Tool

Since the dxgkrnl.sys error has something to do with the DirectX Graphics APIs, you can run the DirectX Diagnostic tool to resolve the problem.

Option 2 – Try updating or re-installing DirectX

If the DirectX Diagnostic tool didn’t work, you can try to update or reinstall DirectX instead. This can help in fixing the problem because when you reinstall or update DirectX, it will replace the incompatible or corrupted components of DirectX from your computer.

Option 3 – Try to run the DISM commands

You might want to repair potentially corrupted files in your system as having them could also trigger the dxgkrnl.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:
  • Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
  • After that, input each one of the commands listed below sequentially to execute them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • Dism /Online /Cleanup-Image /RestoreHealth
  • Once you’ve executed the commands given above, restart your computer and check if the dxgkrnl.sys Blue Screen error is now fixed.

Option 4 – Try updating or reinstalling your Graphics drivers

Updating or reinstalling the Graphics drivers in your computer can also help in resolving compatibility issues between the operating system and the driver that also cause this kind of BSOD error.
  • First, boot your computer into Safe Mode.
  • After that, tap the Win + R keys to launch Run.
  • Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
  • After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
  • After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
  • Now restart your computer.
  • After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.
Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 5 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like dxgkrnl.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:
  • Tap the Win + I keys to open the Settings panel.
  • Then go to Update & Security > Troubleshoot.
  • From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 6 – Try disabling the SLI Technology in NVIDIA Control Panel

In case you don’t know, there is a technology called SLI that comes with the NVIDIA graphics cards. With the help of this technology, the usage of various GPUs is allowed on a computer and hence helps in triggering the Alternate Frame Rendering and boosts the Graphics Performance directly. This is why this option to disable the SLI technology is suitable in fixing the problem if you are using an NVIDIA Graphics card.
  • Search for NVIDIA Control Panel in the Cortana Search box and then click on the related search result or you can also right-click on the NIVIA icon located in the system tray and then select the NVIDIA Control Panel to open it.
  • After that, navigate to the 3D settings section.
  • Then select the “Set SLI Configuration” option and click on the “Do Not Use SLI Technology” option.
  • Now click on Apply located at the bottom-right corner of the window to save the changes made.
  • Restart your computer.

Option 7 – Try turning off NVIDIA Surround

Note that this option is only applicable if your computer is using the NVIDIA Graphics card.
  • In the Cortana Search box, search for NVIDIA Control Panel and click on the related search result.
  • After opening the NVIDIA Control Panel, go to 3D Settings > Configure Surround, PhysX.
  • Now uncheck the “Span displays with Surround” option and then click on the Apply and OK buttons to save the changes made.
  • Restart your computer.
Read More
Step by Step Guide for Removing RadioRage

RadioRage is a potentially unwanted application developed by Mindspark Inc. This browser add-on is compatible with Mozilla Firefox, Internet Explorer and Google Chrome and claims to enhance the Internet browsing experience by allowing users to listen to their favorite music via the installed toolbar.

RadioRage Toolbar is categorized as adware since it infiltrates computers and after successful installation, this browser extension redirects browsers to home.tb.ask.com. And changes your default search engine to myway.com.

While active on your computer RadioRage collects user information such as browsing data, website clicks, and sometimes even sensitive user information, that it later sells / forwards to its ad distributors.

About Browser Hijackers

Browser hijacking is regarded as the internet’s constant risk that targets web browsers. It’s a type of malicious software that modifies your internet browser’s settings so that you are redirected to websites or pages that you had no intention of checking out. They are made to interfere with browser programs for many different reasons. These are typically used to force visitors to a specific website, manipulating web traffic to generate ad revenue. Most people assume that the browser hijacker is just a harmless website but that is not the case. Nearly all browser hijackers pose an actual threat to your online safety and it is necessary to classify them under privacy dangers. In a much worst case, your browser can be hijacked to download malicious software that will do a great deal of damage to your PC.

Key signs that your web browser has been hijacked

The typical signs that signify having this malicious software on your computer are: 1. your web browser’s home page is suddenly different 2. you get re-directed to internet sites you never intended to visit 3. The default search page of the browser is modified 4. you see multiple toolbars on the web browser 5. you might notice many pop-up ads on your screen 6. web pages load slowly and sometimes incomplete 7. you cannot go to specific sites such as home pages of security software.

So how does a browser hijacker infect a PC

There are many ways your computer could become infected with a browser hijacker. They typically arrive by way of spam email, via file-sharing websites, or by a drive-by download. They may also be deployed through the installation of a web browser toolbar, add-on, or extension. Some internet browser hijackers spread in user’s computers by using a deceptive software distribution method known as “bundling” (often through freeware and shareware). Well-known examples of browser hijackers include Conduit, CoolWebSearch, Coupon Server, OneWebSearch, RocketTab, Searchult.com, Snap.do, and Delta Search. Browser hijackers might record user keystrokes to collect potentially valuable information leading to privacy concerns, cause instability on systems, drastically disrupt the user experience, and finally slow down the computer to a point where it becomes unusable.

Browser hijacker removal methods

One thing you can try to eliminate a browser hijacker is to locate the malware within the “Add or Remove Programs” list of the Windows Control Panel. It might or might not be there. When it is, try to uninstall it. But, the majority of hijackers are really tenacious and require specialized tools to get rid of them. Inexperienced PC users should never attempt the manual form of removal, as it demands detailed system knowledge to carry out repairs on the computer registry and HOSTS file.

What To Do If You Cannot Install Any Anti-virus?

Every malware is detrimental and the effects of the damage will vary based on the specific kind of malware. Some malware is meant to restrict or prevent things that you wish to do on your computer system. It may well not permit you to download anything from the internet or it will prevent you from accessing a few or all websites, especially the anti-virus sites. So what should you do if malware keeps you from downloading or installing Anti-Malware? Refer to the instructions below to eliminate malware through alternate methods.

Use Safe Mode to resolve the issue

If the malware is set to run at Windows start-up, then booting in Safe Mode should avoid it. Only the bare minimum required applications and services are loaded when you boot your computer or laptop into Safe Mode. Listed below are the steps you need to follow to eliminate viruses in Safemode. 1) At power on, hit the F8 key before the Windows splash screen begins to load. This will bring up the Advanced Boot Options menu. 2) Select Safe Mode with Networking with arrow keys and press ENTER. 3) As soon as this mode loads, you will have an internet connection. Now, get the malware removal software you want by utilizing the browser. To install the application, follow the guidelines in the installation wizard. 4) As soon as the software is installed, allow the scan run to eliminate viruses and other threats automatically.

Switch over to some other web browser

Certain viruses might target vulnerabilities of a particular browser that block the downloading process. When you suspect that your Internet Explorer happens to be hijacked by malware or otherwise compromised by online hackers, the ideal plan of action is to switch over to a different web browser such as Firefox, Chrome, or Safari to download your favorite computer security application – Safebytes Anti-Malware.

Run anti-malware from a pen drive

Another approach is to download and transfer an antivirus program from a clean PC to run a virus scan on the infected system. Follow these steps to employ a flash drive to fix your infected system. 1) Make use of another virus-free computer system to download Safebytes Anti-Malware. 2) Insert the pen drive onto the same computer. 3) Run the setup program by double-clicking the executable file of the downloaded software, with a .exe file format. 4) Select the USB flash drive as the destination for saving the file. Follow activation instructions. 5) Now, transfer the flash drive to the infected computer. 6) Double click the Safebytes Anti-malware icon on the pen drive to run the software. 7) Hit the “Scan” button to run a full computer scan and remove viruses automatically.

Let's Talk About SafeBytes Security Suite!

These days, anti-malware software can protect your laptop or computer from various forms of online threats. But wait, how to select the right one amongst several malware protection software that’s available in the market? Perhaps you might be aware, there are many anti-malware companies and tools for you to consider. Some are really worth your money, but many aren’t. When looking for anti-malware software, purchase one which gives solid, efficient, and complete protection against all known computer viruses and malware. One of the recommended software programs is SafeBytes AntiMalware. SafeBytes carries a really good reputation for top-quality service, and clients seem to be very happy with it. SafeBytes anti-malware is a highly effective and user-friendly protection tool that is designed for end-users of all levels of computer literacy. This application could easily detect, remove, and protect your personal computer from the most advanced malware attacks including spyware, adware, trojan horses, ransomware, PUPs, worms, parasites as well as other possibly damaging software programs. There are numerous amazing features you’ll get with this particular security product. Listed below are a few of the great ones: Real-time Protection: SafeBytes gives you round-the-clock protection for your computer limiting malware intrusions in real-time. It’ll continuously monitor your laptop or computer for hacker activity and also gives end-users sophisticated firewall protection. Antimalware Protection: Built upon a greatly acclaimed antivirus engine, this malware removal application is able to find and remove several obstinate malware threats such as browser hijackers, PUPs, and ransomware that other common anti-virus applications will miss. Web protection: SafeBytes checks and gives a unique safety ranking to every site you visit and block access to webpages considered to be phishing sites, thus protecting you from identity theft, or known to contain malicious software. Light-weight: This application is not “heavy” on the computer’s resources, so you’ll not find any performance problems when SafeBytes is working in the background. 24/7 On-line Tech Support: Support service is accessible 24 x 7 x 365 days via email and chats to answer your questions.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove RadioRage without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by RadioRage

Files: C:Program FilesRadioRage_4jEIInstallr.binNP4jEISb.dl_ C:Program FilesRadioRage_4jEIInstallr.binNP4jEISb.dll C:Program FilesRadioRage_4jEIInstallr.binjEIPlug.dl_ C:Program FilesRadioRage_4jEIInstallr.binjEIPlug.dll C:Program FilesRadioRage_4jEIInstallr.binjEZSETP.dl_ C:Program FilesRadioRage_4jEIInstallr.binjEZSETP.dll C:Program FilesRadioRage_4jEIInstallr.binjEZSETP.dll C:Program FilesRadioRage_4jEIInstallr.binNP4jEISb.dl_ C:Program FilesRadioRage_4jEIInstallr.binNP4jEISb.dll C:Program FilesRadioRage_4jEIInstallr.binjEIPlug.dl_ C:Program FilesRadioRage_4jEIInstallr.binjEIPlug.dll C:Program FilesRadioRage_4jEIInstallr.binjEZSETP.dl_ C:PROGRA1RADIOR1Installr.binjEZSETP.dl_ C:Program FilesRadioRage_4jEIInstallr.binjEZSETP.dll C:WINDOWSsystem32rundll32.exe Registry: Key HKLMSYSTEMCurrentControlSetServicesRadioRage_4jService Key HKLMSYSTEMControlSet001ServicesRadioRage_4jService Key HKLMSOFTWAREMozillaPlugins@RadioRage_4j.com/Plugin Key HKLMSOFTWARERadioRage_4j Key HKLMSOFTWAREMicrosoftWindowsCurrentVersionUninstallRadioRage_4jbar Uninstall Internet Explorer Key HKLMSOFTWAREMicrosoftWindowsCurrentVersionUninstallRadioRage_4jbar Uninstall Firefox Key HKLMSOFTWAREMicrosoftWindowsCurrentVersionExplorerBrowser Helper Objects5848763c-2668-44ca-adbe-2999a6ee2858 Key HKLMSOFTWAREMicrosoftWindowsCurrentVersionExplorerBrowser Helper Objects48909954-14fb-4971-a7b3-47e7af10b38a Key HKLMSOFTWAREClassesRadioRage_4j.XMLSessionPlugin.1 Key HKLMSOFTWAREClassesRadioRage_4j.XMLSessionPlugin Key HKLMSOFTWAREClassesRadioRage_4j.UrlAlertButton.1 Key HKLMSOFTWAREClassesRadioRage_4j.UrlAlertButton Key HKLMSOFTWAREClassesRadioRage_4j.ToolbarProtector.1 Key HKLMSOFTWAREClassesRadioRage_4j.ToolbarProtector Key HKLMSOFTWAREClassesRadioRage_4j.ThirdPartyInstaller.1 Key HKLMSOFTWAREClassesRadioRage_4j.ThirdPartyInstaller Key HKLMSOFTWAREClassesRadioRage_4j.SkinLauncherSettings.1 Key HKLMSOFTWAREClassesRadioRage_4j.SkinLauncherSettings Key HKLMSOFTWAREClassesRadioRage_4j.SkinLauncher.1 Key HKLMSOFTWAREClassesRadioRage_4j.SkinLauncher Key HKLMSOFTWAREClassesRadioRage_4j.SettingsPlugin.1 Key HKLMSOFTWAREClassesRadioRage_4j.SettingsPlugin Key HKLMSOFTWAREClassesRadioRage_4j.ScriptButton.1 Key HKLMSOFTWAREClassesRadioRage_4j.ScriptButton Key HKLMSOFTWAREClassesRadioRage_4j.RadioSettings.1 Key HKLMSOFTWAREClassesRadioRage_4j.RadioSettings Key HKLMSOFTWAREClassesRadioRage_4j.Radio.1 Key HKLMSOFTWAREClassesRadioRage_4j.Radio Key HKLMSOFTWAREClassesRadioRage_4j.PseudoTransparentPlugin.1 Key HKLMSOFTWAREClassesRadioRage_4j.PseudoTransparentPlugin Key HKLMSOFTWAREClassesRadioRage_4j.MultipleButton.1 Key HKLMSOFTWAREClassesRadioRage_4j.MultipleButton Key HKLMSOFTWAREClassesRadioRage_4j.HTMLPanel.1 Key HKLMSOFTWAREClassesRadioRage_4j.HTMLMenu.1 Key HKLMSOFTWAREClassesRadioRage_4j.HTMLPanel Key HKLMSOFTWAREClassesRadioRage_4j.HTMLMenu Key HKLMSOFTWAREClassesRadioRage_4j.FeedManager Key HKLMSOFTWAREClassesRadioRage_4j.FeedManager.1 Key HKLMSOFTWAREClassesRadioRage_4j.DynamicBarButton.1 Key HKLMSOFTWAREClassesRadioRage_4j.DynamicBarButton
Read More
Diablo 2 is trending after launch looking good
Finally, some good news for Blizzard entertainment after tons of bad stuff happening around it regarding lawsuits and people layoffs. Diablo 2 has become the most-watched game on Twitch after its official release and sold copies are on a satisfactory level. Diablo 2 resurrectedFor people not familiar with recent events, the state of California has sued Blizzard for various things including discrimination and offensive behavior. Later Blizzard executives were caught shredding some evidence and things just started to go to worse from there. After much drama, many people believed that this is the end for Blizzard entertainment and that they would not be able to recover from this since the community has sided with California and Blizzard has received a large punch as many subscribed WOW players have left the game. Things are not so grim as they were looking as their Diablo 2 remake has made moderate success despite being released in these troubling times and there are rumors of Overwatch 2 planned release date as of the first quarter of 2022. overwatch 2
Read More
Website isn’t responding to connection
If there are any third-party add-ons or proxy settings that interfere with your Windows 10 computer’s internet connection, then you will most likely encounter a problem where you see an error message saying, “Website is online but isn’t responding to connection attempts” when you try to run the Network Adapter troubleshooter. Like pointed out, this kind of error can be caused by some proxy settings that prevent the connection. On the other hand, it could also be caused by some third-party add-ons. To fix this error, read on as this post will guide you on what you can do to fix it. You can try to turn off the proxy settings or disable the add-ons on your browser. You can also try resetting both the TCP/IP and DNS as well as reset the network. For more details, refer to the options provided below.

Option 1 – Try to turn off the proxy settings

There are some users who reported that they’ve fixed the problem after they’ve disabled the use of a proxy server using the built-in way. Follow the steps below to disable the proxy server.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.
Note: If you are using a third-party proxy service, you have to disable it.

Option 2 – Try disabling the add-ons or browser extensions

The next thing you can do to fix the problem is to disable any extensions or add-ons on your browser. For instance, if you are using Chrome, here’s what you have to do:
  • Open Chrome and press Alt + F keys.
  • Go to More tools and click Extensions to look for any suspicious browser extensions or toolbars.
  • Click the Recycle bin and select Remove.
  • Restart Chrome and press Alt + F keys again.
  • Proceed to On Startup and mark Open a specific page or set of pages.
  • To check if the browser hijacker is still active, click Set pages, if it is active, overwrite the URL.

Option 3 – Try to update the Network Adapter Driver

Follow the steps below to update your Network Adapter Driver:
  • Tap the Win + R keys to launch the Run window and then type in the “MSC” command and hit Enter to open the Device Manager window.
  • From there, expand the list of all the network drives and update each one of them.
Note: If updating the network drivers didn’t help in fixing the problem, you can also try to uninstall the very same drivers and restart your Windows 10 PC. After that, the system itself will reinstall the drivers you just uninstalled. Alternatively, you can also download and install the drivers from the manufacturer’s website directly.

Option 4 – Try to reset the TCP/IP and the DNS cache

As you know, the TCP/IP or the Internet Protocol is the most important thing if you want to use the internet on your computer. That’s why if it ends up getting corrupted, you need to reset the TCP/IP to fix the problem. To reset TCP/IP, refer to these steps:
  • In the Windows start to search, type “command prompt” and right-click on Command Prompt from the search results.
  • Then select the “Run as administrator” option to open Command Prompt with admin privileges.
  • After that, execute this command: netsh int ip reset resettcpip.txt
  • Next, execute this second command: ipconfig /flushdns
  • Once it’s done, exit Command Prompt and restart your computer and then check if the error is now fixed.

Option 5 – Try to reset the Network

You can also try to perform a Network Reset to resolve the problem. This will reset the entire network configuration including your IP address. To perform Network Reset, follow these steps:
  • Tap the Win + I keys to open Settings.
  • From there, go to the Network and Internet section.
  • Next, scroll down and look for “Network Reset” under the status pane.
  • After that, click on Network Reset and then on Reset now to start resetting the network configuration. Once done, check if it is able to fix the error or not.
Read More
Fix Power surge on the USB port
USB ports, just like any other ports, also comes with a power rating. The default power output of a standard USB port is 0.5 amperes and if you notice, mobile phones charge slowly on USB ports which explains why. There are times when Windows may throw an error or warning that says, “Power surge on the USB port”. This kind of error occurs when a connected device tried to draw more power and the error comes as a part of that notification so when you select it, it will say,
“A USB device has malfunctioned and exceeded the power limits of its hub port. You should disconnect the device”.
To easily fix the problem, you can try to disconnect the device and click on Reset and if you click on Close, the port will not work until you unplug it and then restart your computer. On the other hand, if disconnecting the device did not resolve the problem, you can try running the Hardware & USB troubleshooter or use a USB hub. You can also try to reinstall, uninstall or roll back the USB drivers or run the OEM diagnostics. For more information, refer to each one of the potential fixes provided below.

Option 1 – Try to run the Hardware & USB troubleshooter

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.
Note: You could also try to run the USB troubleshooter as it could also resolve the problem.

Option 2 – Try to use a USB hub

If you’ve encountered the error on a specific device, then it is possible that the device requires more voltage. To fix this error, you can try to use the same device on another computer and if you still got the same error, you might want to use a USB hub that comes with its power source. USB hubs come with high-speed charging ports that should be able to supply the power needed for the device.

Option 3 – Update, rollback or reinstall the Universal Serial Bus Controller driver

If updating the drivers of the device did not fix the “The device is not ready” error, you can try to update, rollback, or reinstall the Universal Serial Bus Controller drivers instead of using the Device Manager. Refer to the following steps:
  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.
Note: If it is a regular USB drive, then it will be listed as a USB Mass Storage Device but if you have a USB 3.0 device, then look for a USB 3.0 Extensible Host Controller.
  • Restart your PC and then click the “Search automatically for updated driver software” option.
Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.

Option 4 – Try running OEM Diagnostics if you have any

If the laptop or desktop computer you are using is a branded one, OEMs usually include software to diagnose issues in the computer like the USB port error. So if you have this software, try to run it for diagnosis and use any given suggestions to fix the error.
Read More
Fix Windows doesn’t have a network profile
A number of users reported that they encountered an error that says, “Windows doesn’t have a network profile for this device” while they tried to connect Network devices such as printers and speakers to their Windows 10 computers. On the other hand, this kind of issue is reported for non-network devices as well. This kind of error might be due to incompatibility between the device and your operating system or it could be that the network drivers in your computer need to be updated in order to recognize the new device. Whatever the cause is here are a couple of suggestions you can try to resolve the “Windows doesn’t have a network profile for this device” error.

Option 1 – Check if the network device is compatible with your operating system

As mentioned, the error could be due to incompatibility between the device and the system. To verify, just go to the website of the device’s manufacturer since you can find all the information about the device there.

Option 2 – Make sure that your computer is discoverable

  • Click on the Start button.
  • Then click on the gear-like icon to open Settings.
  • After that, select Network & Internet >> Wi-Fi.
  • Next, change the Network Profile to Private.
  • Now restart your computer and then connect the device again and see if the error is gone or not.

Option 3 – Try to update or rollback or uninstall the Network drivers

You might also want to update or roll back or disable your Network drivers to fix the “This operation failed as no adapter is in the state permissible for this operation” error.
  • Tap the Win + R keys to launch the Run window and then type in the “devmgmt.msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Then right-click on each one of the Network drivers and depending on your preference, you can either select “Update driver”, “Disable device” or “Uninstall device”.
  • After that, restart your PC and see if it helped in fixing the “Windows doesn’t have a network profile for this device” error.

Option 4 – Try to check the SNMP status

  • Tap the Win + R keys to open the Run dialog box and type “services.msc” in the field and tap Enter to open the Service Manager window.
  • After opening the Service Manager, look for the SNMP Service from the list of services.
  • Once you’ve found the SNMP Service, make sure that its Service Status is set to “Running”. If the service is not running, just right-click on it and select Properties.
  • From there, change the Service Status to Automatic and then click on the Apply and OK buttons.
  • After that, click on the Start button again and check if the error is now fixed.
Note: If your printer is the one that triggers the error, refer to these steps:
  • You have to go to Control Panel > Devices & Printers.
  • From there, right-click on the printer which is the one that causes the error, and then select Printer Properties.
  • Next, click the Configure Port button under the Ports tab and select SNMP Status Enabled.
  • Now click the OK button and check if it fixes the error or not.

Option 5 – Run the Hardware and Devices Troubleshooters

You could also run this troubleshooter to fix the “Windows doesn’t have a network profile for this device” error.
  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the advanced guide given below.
Read More
1 2 3 171
Logo
Copyright © 2023, ErrorTools. All Rights Reserved
Trademark: Microsoft Windows logos are registered trademarks of Microsoft. Disclaimer: ErrorTools.com is not affiliated with Microsoft, nor claims direct affiliation.
The information on this page is provided for information purposes only.
DMCA.com Protection Status