Fix Error code 30068 when installing Office

It is no secret that a few days ago Facebook has been breach and tons of user accounts have been compromised. These kinds of things are very unpleasant experiences for both users and the company itself. User trust lowers significantly in the company and it can greatly increase the chances of users migrating to another platform. This just shows how much a hacker or security breach can produce damage to the business. Sadly we can not offer you guidance or assistance in recovering your stolen data nor can we provide you with removing your data from the hands of the attacker. What we can do is to provide you with information has your data been stolen. Threat actor released the personal information for 533,313,128 Facebook users on a hacking forum, including mobile numbers, name, gender, location, relationship status, occupation, date of birth, and email addresses. This data was originally sold in private sales after being collected in 2019 using a bug in the 'Add Friend' feature on Facebook. Facebook had closed this vulnerability soon after it was discovered, but threat actors continued to circulate the data until it was finally released practically for free. Since then, Troy Hunt has added the leaked data to his Have I Been Pwned data breach notification service to help users determine if a Facebook member's data was exposed in the leak. Go to the site and enter your email address to check and see if your data has been compromised.

Receiving a screen of death is not a pleasant experience at all and most users would agree that they would very much like not to face one during their work with the computer. Sadly PC is not a perfect machine and it is not working in a perfect environment so errors happen. The most famous and well-known death screen is blue which is also the most common one, my bet would be that there is not a user which has not been faced with this blue error screen. There is no simple explanation why these stop errors occur as several factors can be involved. However, it is known that the malfunctioning of hardware drivers or drivers that are installed by third-party software drive this unwanted change. But did you know that there is more colors for infamous death screens and not just blue one? Microsoft has coded different errors to different colors in the goal for the technical team to be aware right away of what type and kind of error they are dealing with. Color for screen errors are: Blue, Black, Pink, Brown, Yellow, Red, Orange, Green and White If you are interested in what color represents what keep reading.

BLUE

A stop error or exception error commonly called the blue screen of death (BSoD) or blue screen, is an error screen displayed on Windows computers following a fatal system error. It indicates a system crash, in which the operating system has reached a condition where it can no longer operate safely. This is caused by many different problems, such as a general hardware failure or a crucial process terminating unexpectedly.

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BLACK

On Windows 10 systems, a Black Screen of Death can be caused by an unfinished Windows Update. To resolve this problem, simply hold the power button down on your PC or laptop to switch off the computer. A cold start should result in the system booting properly.

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PINK

It is a diagnostic screen with a white type on a pink background. Pink Screen is mainly seen when the VMkernel of an ESX/ESXi host experiences a critical error, becomes inoperative, and terminates any virtual machines that are running. It is not fatal and generally considered more of a developer testing issue. When encountered, it can be fixed quickly by following the simple action of pressing and holding your computer’s power button to shut down the device.

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BROWN

The Microsoft Windows 10 Operating System Brown Screen of Death is an on-screen fatal error notification with bug check codes which is seen when a computer crashes due to graphics hardware or software-related problems (failing graphics drivers).

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YELLOW

It affects the functioning of a browser, particularly Mozilla Firefox. The Yellow Screen of Death makes the appearance with a weird buzzing sound in the background when the XML parser refuses to process an XML document causing a parsing error and a weird buzzing sound. The issue persists unless the computer is manually rebooted.

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RED

Commonly the Windows 10 red screen is caused due to the hardware error, particularly if you overclock your Windows PC/laptop. Despite this, sometimes the red screen of death is also caused by outdated or incompatible drivers or due to BIOS issues.

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ORANGE

The Orange Screen of Death on Windows occurs due to fatal hardware errors. Multiple reasons have been reported for the Orange Screen of Death. Some had this issue when watching a YouTube video, some were not able to boot into Windows. It can even occur when waking up from Sleep.

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GREEN

The green screen of death only appears when you're running an Insider Preview version of Windows 10. It's the same as the blue screen of death, and it will show the same error messages. ... If you see a green screen of death (GSOD) on your PC, that's a sign you're using an Insider Preview build of Windows 10.

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WHITE

The White Screen on Windows is also an error where the screen of the computer just turns white and freezes. There can be several things that can cause the white screen to appear on the Windows laptop monitor. But the main issue could be because of malfunctioning of the graphics hardware.

Dxgkrnl.sys is a file related to the Microsoft DirectX driver – a suite of technologies developed by Microsoft to provide hardware acceleration for heavy multimedia applications like 3D games as well as HD videos. However, there are times when you encounter Blue Screen errors for this system file which is quite a lot. So when you encounter a Blue Screen error that’s related to this file, then it could be that the dxgkrnl.sys file is infected with some virus or malware and this might go unnoticed since antivirus programs regard dxgkrnl.sys as a system file. Here are some Blue Screen errors related to the dxgkrnl.sys file:

• SYSTEM_SERVICE_EXCEPTION .
• BAD_POOL_HEADER
• STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL.
• STOP 0x0000001E:

KMODE_EXCEPTION_NOT_HANDLED

• STOP 0x00000050:

PAGE_FAULT_IN_NONPAGED_AREA

To fix the dxgkrnl.sys Blue Screen error, here are some suggestions you have to check out.

Option 1 – Try running the DirectX Diagnostic Tool

Since the dxgkrnl.sys error has something to do with the DirectX Graphics APIs, you can run the DirectX Diagnostic tool to resolve the problem.

Option 2 – Try updating or re-installing DirectX

If the DirectX Diagnostic tool didn’t work, you can try to update or reinstall DirectX instead. This can help in fixing the problem because when you reinstall or update DirectX, it will replace the incompatible or corrupted components of DirectX from your computer.

Option 3 – Try to run the DISM commands

You might want to repair potentially corrupted files in your system as having them could also trigger the dxgkrnl.sys Blue Screen error. To repair these corrupted system files, you can run the DISM commands:

• Tap the Win + X keys and click on the “Command Prompt (Admin)” option.
• After that, input each one of the commands listed below sequentially to execute them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • Dism /Online /Cleanup-Image /RestoreHealth

• Once you’ve executed the commands given above, restart your computer and check if the dxgkrnl.sys Blue Screen error is now fixed.

Option 4 – Try updating or reinstalling your Graphics drivers

Updating or reinstalling the Graphics drivers in your computer can also help in resolving compatibility issues between the operating system and the driver that also cause this kind of BSOD error.

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 5 – Try to run the Blue Screen Troubleshooter

As you know, the Blue Screen troubleshooter is a built-in tool in Windows 10 that helps users in fixing BSOD errors like dxgkrnl.sys. It can be found on the Settings Troubleshooters page. To use it, refer to these steps:

• Tap the Win + I keys to open the Settings panel.
• Then go to Update & Security > Troubleshoot.
• From there, look for the option called “Blue Screen” on your right-hand side and then click the “Run the troubleshooter” button to run the Blue Screen Troubleshooter and then follow the next on-screen options. Note that you might have to boot your PC into Safe Mode.

Option 6 – Try disabling the SLI Technology in NVIDIA Control Panel

In case you don’t know, there is a technology called SLI that comes with the NVIDIA graphics cards. With the help of this technology, the usage of various GPUs is allowed on a computer and hence helps in triggering the Alternate Frame Rendering and boosts the Graphics Performance directly. This is why this option to disable the SLI technology is suitable in fixing the problem if you are using an NVIDIA Graphics card.

• Search for NVIDIA Control Panel in the Cortana Search box and then click on the related search result or you can also right-click on the NIVIA icon located in the system tray and then select the NVIDIA Control Panel to open it.
• After that, navigate to the 3D settings section.
• Then select the “Set SLI Configuration” option and click on the “Do Not Use SLI Technology” option.
• Now click on Apply located at the bottom-right corner of the window to save the changes made.
• Restart your computer.

Option 7 – Try turning off NVIDIA Surround

Note that this option is only applicable if your computer is using the NVIDIA Graphics card.

• In the Cortana Search box, search for NVIDIA Control Panel and click on the related search result.
• After opening the NVIDIA Control Panel, go to 3D Settings > Configure Surround, PhysX.
• Now uncheck the “Span displays with Surround” option and then click on the Apply and OK buttons to save the changes made.
• Restart your computer.

Today most users have an SSD drive, times have changed and SSD has become your typical computer equipment. A lot of time has passed from the first SSD hard drives up to today and technology has evolved and improved but still, there are some cool tricks and tips to speed up and extend the lifespan of your SSD hard drive. That being said let us dive right into what I would like to call the essentials of having an SSD hard drive.

1. Keep your SSD firmware up to date.

   This one really is a no-brainer, keeping your firmware updated at all times will ensure longer life and SSD stability. The trick here is that each SSD manufacturer has its own ways of updating firmware so this is not something universal, you will have to go to the official website of your SSD manufacturer and get firmware updates and instructions from them directly.

2. Enable ACHI.

   Advanced controller host interface or short ACHI is a feature that will ensure that your Windows will support all of the features that come with running SSD on your computer. It controls the TRIM feature which is crucial in helping Windows itself in its garbage collection on your hard drive. In order to enable ACHI, you will have to do it from your BIOS and it would be very good if the feature is enabled before Windows itself is installed so it can take full advantage of it.

3. Enable TRIM.

   TRIM feature is vital in extending your SSD lifespan and it should be enabled by default in Windows but you can never be too cautious and double-check and enable if needed. To make sure it is enabled, open your command prompt and type in: fsutil behavior set disabledeletenotify 0

4. Make sure your system restore is enabled.

   In the first SSD days, system restore was really a feature that you wanted to be disabled in order to prevent and extend the life span of your SSD drive, but we came a long way from there and today there is no reason to keep this feature turned off since it can be helping many ways with both your system and SSD.

5. Disable Indexing in Windows.

   A large portion of the speed of your SSD drive is used for indexing files in Windows. Of course, the indexing feature is great if you store everything on your SSD drive but if by any chance you have another drive for your backup, pictures, music, etc. it would be highly beneficial for you to turn it off on your SSD. To turn indexing off click on your start menu, click on the computer. Right-click on your SSD and then click on properties. De-select box that says: Allow files to have contents indexed in addition to file properties and click OK. Once you do this the operating system will apply this to all the files and folders on the drive. If you see a dialog telling you that it couldn’t remove a file from the index, click Ignore All.

6. Keep Windows defrag ON.

   This also was the option in early SSD days which was better to be OFF, but as said before since technology has been making progress and Windows has been improved and made aware of SSD drives, defrag has evolved as well, and now it is more of optimization tool then defragmenter which was once.

7. Disable Prefetch and Superfetch.

   Windows is placing information in both physical and virtual memory for applications that you are not currently using but they are used often in order to speed their response time. If you are running low on space or having struggles with virtual memory it would be best to turn them both off. Go to registry manager and find: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management\PrefetchParameters, there you have 2 values: EnablePrefetcher and EnableSuperfetch, set both values to 0.

8. Disable Search and Superfetch services.

   Disabling Superfetch in the registry is not all work, Press WINDOWS + R to bring run dialog, type in it services.msc, Find both Search and Superfetch and disable them.

9. Configure Write Caching.

   Write caching can be enabled and disabled in the device manager by expanding disk drives, right-clicking on SSD, then click properties, select the policies tab. In the tab, there is the option to Enable write caching on the device. Now trick in this is that you will need to try and benchmark your SSD with both options turned ON and OFF since different manufacturers have different performances with this option being ON or OFF.

10. Disable CleanPageFileAtShutdown and LargeSystemCache.

    Page file and a large cache of page files are not something that we longer need, since SSD writes with great speed in its flash memory both of these options can be disabled and you will both speed up shut down the process of your system and save some SSD life since page files will not be written. Find both options in the registry under the key: Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management set both to 0

11. Set high performance in Power options.

    This option in power management will prevent your SSD from constantly shutting down and bringing it up increasing speed without sacrificing its life span.

These are tips and tricks for having great and longer life as well as speed for your SSD drive. We hope that you have found them useful and that you will come again to check new articles published daily for easier IT life.

MySearchDial is a browser hijacker that typically comes bundled with free software on the internet. This web platform designed for searching the internet and offers the installation of its software. This software injects itself into browsers and gains access to your settings, browsing data & user information. This data is distributed to the ad providers without limitation. While covered by their EULA, most users will be unaware of what they agree to with checkboxes selected by default. The software also adds a huge amount of registry keys and links throughout the operating system. Since the software injects itself into many personal files, removing the software results in a total reset of your browser settings. For these reasons MySearchDial is classified as potentially unwanted and is flagged for removal by a number of internet security utilities.

About Browser Hijackers

Browser hijacking is a common type of online fraud where your internet browser configuration settings are altered to allow it to carry out things you do not intend. Practically the majority of browser hijackers are created for marketing or advertising purposes. Usually, hijackers are designed for the benefit of online hackers usually through income generation that comes from forced ad clicks and website visits. Even though it may seem naive, these tools are designed by vicious individuals who always look to take full advantage of you, so that hackers can make money from your naive and distraction. Some browser hijackers are designed to make certain modifications beyond the browsers, like altering entries on the computer registry and letting other types of malware further damage your computer.

How you can know if your internet browser is hijacked

There are several symptoms that point to browser hijacking: 1. your browser’s home page has been reset to some unfamiliar website 2. your web browser is constantly being redirected to pornography websites 3. default online search engine is changed 4. discover new toolbars that you simply didn’t add 5. you observe lots of pop-ups on your computer screen 6. your internet browser has become unstable or starts running slowly 7. you’re blocked to access the websites of security solution providers.

So how exactly does a browser hijacker infect a PC

Browser hijackers can enter a computer in some way or other, including via file sharing, downloads, and e-mail also. They could also come from add-on applications, also called browser helper objects (BHO), web browser extensions, or toolbars. Other times you may have inadvertently accepted a browser hijacker as part of an application package (generally freeware or shareware). Examples of popular browser hijackers are Fireball, Ask Toolbar, GoSave, CoolWebSearch, Babylon Toolbar, and RocketTab. The existence of any browser hijacker malware on your system might significantly diminish the web browsing experience, track your internet activities that lead to severe privacy concerns, degrade overall system efficiency, and lead to software instability as well.

Getting rid of browser hijackers

Some hijackers could be removed by deleting the free software they were included with or by removing any add-ons you have recently added to your computer system. But, most hijackers are hard to remove manually. Regardless of how much you attempt to get rid of it, it can return over and over again. On top of that, manual removal needs you to execute many time-consuming and complicated actions which are very difficult to carry out for rookie computer users.

Can't Install Safebytes Anti-malware because of a Virus? Do This!

All malware is bad and the effects of the damage could differ based on the specific type of malicious software. Certain malware types alter web browser settings by adding a proxy server or change the PC’s DNS configurations. When this happens, you’ll be unable to visit certain or all sites, and therefore not able to download or install the required security software to remove the malware. If you’re reading this now, you may have probably recognized that virus infection is the reason for your blocked web traffic. So what do if you need to download and install an antivirus application like Safebytes? Although this kind of problem can be difficult to circumvent, there are a few actions you can take.

Install the anti-virus in Safe Mode

If the malware is set to run at Windows startup, then booting in Safe Mode should prevent it. Only minimal required programs and services are loaded when you start your computer or laptop in Safe Mode. To launch your Windows XP, Vista, or 7 PCs in Safe Mode with Networking, do as instructed below. 1) Press the F8 key repeatedly as soon as your computer boots, but before the big Windows logo or black screen with white texts shows up. This will bring up the Advanced Boot Options menu. 2) Use the arrow keys to choose Safe Mode with Networking and press ENTER. 3) Once you get into this mode, you should have access to the internet once again. Now, get the virus removal application you need by using the internet browser. To install the application, follow the guidelines in the installation wizard. 4) As soon as the application is installed, let the scan run to remove viruses and other malware automatically.

Utilize an alternate web browser to download an anti-malware program

Malicious program code might exploit vulnerabilities on a specific internet browser and block access to all anti-virus software websites. If you appear to have a virus attached to Internet Explorer, then switch over to an alternate browser with built-in security features, such as Chrome or Firefox, to download your favorite anti-malware program – Safebytes.

Run antivirus from a pen drive

Another approach is to download and transfer antivirus software from a clean computer to run a virus scan on the affected system. Abide by these steps to run the anti-virus on the affected computer system. 1) Make use of another virus-free computer to download Safebytes Anti-Malware. 2) Plug the Flash drive into the clean computer. 3) Run the setup program by double-clicking the executable file of the downloaded software, with a .exe file extension. 4) When asked, select the location of the USB drive as the place where you would like to store the software files. Follow the on-screen instructions to finish the installation. 5) Transfer the USB drive from the clean computer to the infected computer. 6) Double click the Safebytes Anti-malware icon on the thumb drive to run the application. 7) Click on the “Scan Now” button to start the virus scan.

SafeBytes Anti-Malware Features

In order to protect your computer or laptop from many different internet-based threats, it is very important to install an anti-malware application on your PC. However, with countless numbers anti-malware companies in the market, nowadays it is actually difficult to decide which one you should purchase for your PC. Some of them do a good job in getting rid of threats while some will damage your PC themselves. You have to choose a product that has got a good reputation and detects not just computer viruses but other sorts of malware too. When considering commercial antimalware software options, most people choose well-known brands, such as SafeBytes, and are very happy with it. SafeBytes antimalware is a highly effective and easy-to-use protection tool that is ideal for end-users of all levels of IT literacy. Using its outstanding protection system, this tool will instantly detect and remove most of the security threats, including viruses, adware, browser hijackers, PUPs, trojans, worms, and ransomware. SafeBytes carries a plethora of amazing features which can help you protect your laptop or computer from malware attack and damage. The following are some popular features found in this software program: Real-time Active Protection: SafeBytes gives complete and real-time security for your personal machine. They’re highly effective in screening and getting rid of various threats because they’re constantly revised with the latest updates and safety measures. Most Reliable AntiMalware Protection: Safebytes is made on the very best virus engine in the industry. These engines will identify and remove threats even during the early stages of a malware outbreak. Internet Security: SafeBytes gives an instant safety rating on the pages you’re going to visit, automatically blocking risky sites and making sure that you’re certain of your safety while browsing the net. Lightweight: SafeBytes provides total protection from internet threats at a fraction of the CPU load because of its advanced detection engine and algorithms. 24/7 Online Tech Support: Support service is readily available for 24 x 7 x 365 days through email and chats to answer your queries.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove MySearchDial without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by MySearchDial

If you are trying to connect your mobile or external device to your Windows 10 computer but suddenly encountered an error saying, “A device attached to the system is not functioning”, read on as this post will guide you on how you can resolve this error using a couple of potential fixes. In this case, it is possible that the connected device is not working for some reason and this error pops up when you connect your device or when you try to move or copy files from your computer to your external device and vice versa. As you can see, the error message is pretty straightforward, and it mostly occurs when you connect plug and play devices such as USB drives, printers, external storage devices, and many more. And when you open the Device Manager to check the device, you will most likely see a yellow exclamation mark on the device which indicates that the device is currently having problems. To fix this problem, there are several options you can check out. You need to check the status of the device or check the compatibility between the external device and the drive types. You also have to make sure that the device is connected properly or check if the device has been formatted properly. For more details, follow the given suggestions below.

Option 1 – Try to check the status of the device

The first thing you can do to get rid of the error is to check the status of the external device, especially if it’s a plug-and-play device. So when your computer boots, check if it is able to detect the device or not.

Option 2 – Try to check the compatibility between the external devices and drivers

As you know, when you connect an external device to your computer, Windows installs drivers to communicate with the device, the same way as any hardware you connect to the motherboard and if the driver ends up getting corrupted or is incompatible, then you need to update the device driver. To do that, follow the steps below.

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the driver the external device related to and then right-click on each one of the Device drivers and select the Update Driver from the menu.
• Restart your PC and then click the “Search automatically for updated driver software” option.

Note: If updating the device drivers didn’t work, you can try to reinstall them instead.

Option 3 – Try checking the hardware connections

The first thing you have to do before you further troubleshoot the problem is to check the hardware connections of your computer and see if there are damaged ones, just like with USB ports, it would also affect the overall connectivity of the device with the computer. So if you notice some irregularities in the connecting cable physically, you might have to buy another one and replace it and then see if it fixes the problem or not.

Option 4 – Check if the device is formatted properly

You might also want to check if the external device is properly formatted especially if you’ve recently formatted it. If a device wasn’t formatted properly, then it’s no wonder why you’re getting the “A device attached to the system is not functioning” error. To fix this, you need to use Disk Management. From there, you can find the devices connected but are not visible. If you are using an admin account, then to fix this error, you have the option to format the drive or create new partitions using the interface. Once you do this, it should resolve the problem.

Option 5 – Try to run System File Checker or SFC scan

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow and hit Enter.
• Once done, restart your computer.

Option 6 – Restart your computer in a Clean Boot State

If a third party program like antivirus is the one that’s causing the problem, you can try to put your computer in a Clean Boot State to isolate the issue by following these steps:

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• Now try to connect your device or copy the files to your external device again and check if the error is now gone.

If you’ve tried resetting your Windows 10 computer using the Reset This PC option in order to restore your computer’s factory settings and the process suddenly fails for some reason and you got an error message instead stating, “There was a problem resetting your PC, No changes were made on your Windows 10 computer”, then this post might help you resolve the problem. Carefully follow each one of the options given below to resolve the “There was a problem resetting your PC error on Windows 10.

Option 1 – Try renaming the System and Software hive

• If you’re still able to boot to the desktop of your Windows 10 PC, open an elevated Command Prompt from the WinX menu.
• Now use the CD command and change the directory to Windows\System32\config folder. Simply type in the following command and hit Enter:

cd %windir%system32config

• After that, you have to rename the System and Software registry hives to “System.001” and “Software.001”, respectively. To do that, just type each one of the following commands and hit Enter after you type each of them.
  • ren system system.001
  • ren software software.001

On the other hand, if your Windows 10 PC isn’t able to boot to the desktop, you can just access Command Prompt from the Advanced Startup options or you can also boot into Sage Mode and open Command Prompt from there and then run the given commands above. Note: If you only want to use the Refresh your PC option, you must only rename System hive and not Software hive. On the other hand, if the Software hive is really corrupted, you might not be able to use the Refresh your PC option in such a case. Thus, you really need to rename the Software hive as well. Once you’ve renamed the Software hive, you won’t be able to use the Refresh your PC option but only the Reset your PC option.

• Type “exit” to close the Command Prompt and then restart your PC and try resetting your PC again.

Option 2 – Try to disable and re-enable the Windows Recovery Environment

If the first option didn’t help, you can try disabling the Windows Recovery Environment and then enable it back again. To configure a Windows Recovery Environment or Windows RE boot image and recovery options, you have to use the REAgentC.exe tool.

• Tap the Win + S key and type “REAgentC.exe” to open the REAgentC.exe tool.
• After that, type the following command and hit Enter to disable the Windows RE:

reagentc /disable

• After disabling the Windows RE, you need to enable it back by typing the following command:

reagentc /enable

Option 3 – Try to boot the USB recovery drive

If the two previous options failed, you need to try another workaround which is to boot to the USB recovery drive > Troubleshoot > Recover from a drive. From there, follow the on-screen instructions and you should be good to go.

According to some reports, using RDP or Remote Desktop Protocol on recent versions of Windows 10 results in a black screen. One encounters this issue is when using the Remote Desktop Connection feature on Windows 10. The real causes of this black screen are either the display drivers or some misconfiguration with the Remote Desktop Connection utility. In most cases, the Remote Desktop in Windows 10 will display a black screen and then disconnects afterward. To fix this kind of issue on your Remote Desktop, there are two suggestions you need to check out. First, you can try to disable the persistent bitmap caching, and then you can also try to update your display driver. Follow the given options below for more troubleshooting instructions.

Option 1 – Try to disable Persistent Bitmap caching

The first thing you can do to resolve the black screen issue with the remote desktop is to disable the persistent bitmap caching. All you have to do is follow these steps:

• First, open the Remote Desktop Connection client.
• Next, click on the Show Options button to configure the Remote Desktop Connection.
• After that, go to the Experience tab and uncheck the Persistent bitmap caching option.
• Once done, you should now be able to connect to the remote computer without the black screen.

Option 2 – Try to update or rollback the Graphics driver

You can try to update your Graphics card driver using the Device Manager in your computer to resolve the blank dialog boxes problem or you can also go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it. To update your Graphics driver via Device Manager, refer to these steps:

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: If updating the Graphics driver didn’t fix the problem, you can also try to roll back to its previous version and see if that helps or you could also try to roll back, update or reinstall the Network Adapter drivers.

Option 3 – Try performing a System Restore

You might also want to perform a System Restore that might help you in fixing the error. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

DownSpeedTest is a Browser Toolbar Extension for Google Chrome that allows users to test their internet speed and convert files, however this speed test does not show proper values, nor even close.

Upon installation DownSpeedTest will replace your default New Tab page with its own Search Engine “MyWay.com” or “Search.MyWay.com”. This Search Engine camouflages itself as a “Enhanced Google Search Engine”, but all it does is allow more room for easier ad injection. In the background, this extension monitors user browsing behavior and records visited links, viewed products, clicked links and time spend on websites. This information is later used for Ad targeting.

While browsing the internet with this extension enabled you will experience additional ads, sponsored content, and even pop-up ads on some occasions. Due to its information mining behavior and aggressive ad placement, DownSpeedTest had been marked as a Browser Hijacker and it is recommended for removal.

About Browser Hijackers

Browser hijacking is a type of unwanted program, commonly a web browser add-on or extension, which causes modifications in the browser’s settings. There are lots of reasons why you may experience a browser hijack; but commercial, advertising and marketing are the major reasons for their creation. These are typically used to force hits to a specific site, manipulating web-traffic to generate ad-revenue. Even though it might appear naive, these tools are made by malicious people who always try to take full advantage of you, so that hackers could earn money from your naive and distraction. In a worst-case scenario, your browser could be hi-jacked to download malicious software that can do a lot of damage to your laptop or computer.

How one can know whether the browser is hijacked?

When your web browser is hijacked, the following might happen: your browser’s homepage has been reset to some unknown webpage; new bookmarks pointing to porn websites have been added to your bookmarks; the default browser configurations are modified and/or your default web engine is altered; you see unwanted new toolbars added; unstoppable flurries of pop-up ads show up on your computer screen; your browser gets slow, buggy, crashes regularly; you can’t navigate to specific internet pages, such as security software related websites.

How does a browser hijacker infect a computer?

Browser hijackers infect computers via malicious e-mail attachments, downloaded infected documents or by visiting infected internet sites. They can be included with toolbars, add-ons, BHO, plugins or browser extensions. Also, some freeware and shareware can put the hijacker in your PC through “bundling”. Browser hijackers could record user keystrokes to collect potentially important information leading to privacy concerns, cause instability on computers, significantly disrupt user’s browsing experience, and ultimately slow down the system to a point where it becomes unusable.

How you can fix a browser hijack

One thing you could try to eradicate a browser hijacker is to find the malware in the “Add or Remove Programs” list of the Microsoft Windows Control Panel. It might or might not be there. When it is, uninstall it. However, most browser hijackers are difficult to eliminate manually. Regardless of how much you attempt to get rid of it, it might come back over and over. Amateur PC users should never try for the manual form of removal methods, since it demands in-depth system knowledge to perform fixes on the system registry and HOSTS file. Anti-malware software is really effective when it comes to picking up and eliminating browser hijackers that regular anti-virus application has overlooked. If you’d like to get rid of persistent hijackers effectively, install the top-rated Anti-Malware software Safebytes Anti-Malware. Use a system optimizer (like Total System Care) along with your anti-malware software to fix various registry issues, remove system vulnerabilities, and improve your computer performance.

What To Do If You Cannot Install Any Anti-Malware?

Practically all malware is bad and the consequences of the damage could differ according to the specific kind of malicious software. Some malware is created to interfere with or block things that you’d like to do on your PC. It may not permit you to download anything from the web or prevent you from accessing a few or all of the internet sites, especially the anti-malware websites. So what you should do if malware prevents you from downloading or installing Anti-Malware? There are a few actions you can take to circumvent this problem.

Install the anti-virus in Safe Mode

Safe Mode is a unique, simplified version of Microsoft Windows in which only essential services are loaded to counteract viruses and also other problematic applications from loading. If the malware is set to load immediately when computer starts, switching into this mode may prevent it from doing so. To start the computer into Safe Mode, press the “F8” key on the keyboard just before the Windows logo screen shows up; Or after normal Windows boot up, run MSConfig, look over “Safe Boot” under the Boot tab, and then click Apply. Once you are in Safe Mode, you can try to install your antivirus application without the hindrance of the malicious software. Following installation, run the malware scanner to get rid of most standard infections.

Download the anti-malware program using a different browser

Web-based malware could be environment-specific, aiming for a particular web browser or attacking particular versions of the browser. If you’re not able to download the security program using Internet Explorer, it means virus is targeting IE’s vulnerabilities. Here, you should switch over to an alternative web browser such as Chrome or Firefox to download Safebytes Anti-malware software.

Install anti-malware on a thumb drive

Another solution is to save and operate antivirus software tool completely from a Pen drive. Follow these steps to use a USB flash drive to clean your infected PC. 1) Make use of another virus-free computer to download Safebytes Anti-Malware. 2) Insert the USB drive on the same system. 3) Double click on the downloaded file to run the installation wizard. 4) Choose the USB flash drive as the location for saving the software file. Follow the instructions to complete the installation process. 5) Now, plug the USB drive into the corrupted computer. 6) Double-click the Safebytes Anti-malware icon on the pen drive to run the application. 7) Run Full System Scan to identify and clean-up of all types of malware.

Protect Your Computer & Privacy With SafeBytes Anti-Malware

If you’re planning to purchase anti-malware for your computer, there are lots of brands and utilities for you to consider. A few of them do a good job in getting rid of threats while many will harm your PC by themselves. You need to select one that is trustworthy, practical and has a good reputation for its malware source protection. While thinking about the dependable programs, Safebytes Anti-Malware is certainly the strongly recommended one. SafeBytes anti-malware is a reliable software that not only secures your system permanently but is also very user friendly for people of all skill levels. Through its cutting-edge technology, this software will help you protect your PC against infections brought on by different kinds of malware and other threats, including spyware, adware, viruses, worms, trojans, keyloggers, potentially unwanted program (PUPs), and ransomware.

SafeBytes has great features when compared with other anti-malware programs. The following are some of the features you might like in SafeBytes Anti-Malware.

Live Protection: SafeBytes provides complete and real-time security for your computer system. This tool will continuously monitor your PC for any suspicious activity and updates itself regularly to keep abreast of the latest threats. World-class AntiMalware Protection: With a critically acclaimed anti-malware engine, SafeBytes offers multilayered protection which is made to find and remove threats which are hidden deep in your computer’s operating system. Safe Browsing: Safebytes assigns all sites a unique safety ranking that helps you to have an idea of whether the webpage you’re just about to visit is safe to view or known to be a phishing site. Lightweight: This program is light-weight and will work quietly in the background, and will not affect your computer efficiency. 24/7 Online Technical Support: Support service is available for 24 x 7 x 365 days via email and chats to answer your queries. SafeBytes can keep your PC safe from latest malware threats automatically with very little input needed from you again. Once you have installed this software, you no longer have to worry about malware or any other security worries. You will get the very best all-around protection for the money you pay on SafeBytes anti-malware subscription, there’s no question about it.

Technical Details and Manual Removal (Advanced Users)

To get rid of DownSpeedTest manually, go to the Add or Remove programs list in the Control Panel and select the offending program you want to get rid of. For internet browser extensions, go to your browser’s Addon/Extension manager and choose the plug-in you intend to disable or remove. You’ll likely also want to reset your web browser. To ensure the complete removal, manually check your hard disk and computer registry for all the following and remove or reset the values as needed. Please be aware that this is for skilled users only and might be challenging, with incorrect file removal causing additional system errors. In addition, some malware is capable of replicating itself or preventing deletion. You’re suggested to do this procedure in Safe Mode.