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Fix Windows Updates and MS Store, 0x80240438

If you were trying to update your Windows 10 computer and failed due to Error Code 0x80240438, then you’ve come to the right place as this post will give you a couple of suggestions you can check out to resolve this error.

You can encounter Error Code 0x80240438 not just in Windows Updates but also in Microsoft Store. This is due to the fact that the delivery mechanism for both Windows Updates and Microsoft Store is common and interdependent. This is why a lot of Windows Update and Microsoft Store error codes are similar. And so fixing them won’t be that hard as well since most methods are basically the same.

When you encounter this kind of error in Windows Update or Microsoft Store, you will see the following error message on your screen:

“There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help – (0x80240438).”

To resolve Error Code 0x80240438, here are some potential fixes you need to check out:

Option 1 – Try to run the Windows Update Troubleshooter

The Windows 10 Store Apps Troubleshooter will help you in fixing the Error Code 0x80240438. This is a great built-in tool from Microsoft that helps users fix any app installation issues. So this is worth a try to solve the problem. This built-in tool also helps you fix the Windows 10 Store if it isn’t working.

To use the Windows Store Troubleshooter, follow the steps below.

  • Tap Win + I keys again to open the Windows Settings panel.
  • Go to Update & Security and then go to Troubleshoot.
  • Under the Troubleshoot section, on your left-hand side, scroll down to find Windows Update and then click on Run the troubleshooter option and follow the on-screen instructions and then see if it fixes the problem.

Option 2 – Try to temporarily disable anti-virus and Windows Defender Firewall

As mentioned, the error could be due to the antivirus program or the Windows Defender Firewall installed on your computer. Thus, disabling them or any security software installed in your computer is always a good idea you can try when you’re not able to access the shared drive on your computer. There are times when you encounter problems like Error Code 0x80240438 due to interference of antivirus or security programs. Thus, you have to disable both your antivirus program and Windows Defender Firewall for the meantime and check if it fixes the error or not.

Option 3 – Disable the Proxy server

You can also try to disable the Proxy server for your LAN to fix Error Code 0x80240438 especially if your computer was attacked by some malware or adware recently. In such cases, there is a chance that the malware or adware has changed your network settings in order to generate intrusive advertisements. Thus, you have to disable the proxy server and you can do that by following these steps:

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
  • After that, go to the Connections tab and select the LAN settings.
  • From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
  • Now click the OK and the Apply buttons.
  • Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 4 – Try modifying the “Remove access to use all the Windows Update features” Policy

  • Start by tapping the Win + R key combination to open the Run utility.
  • Then type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
  • Once you’ve pulled up the Group Policy Editor, navigate to this setting: User Configuration > Administrative Templates > Windows Components > Windows Update
  • Next, double click on the “Remove access to use all the Windows Update features” policy and set its radio button to “Not Configured”. As you can see, this policy setting has the following description:

“This setting allows you to remove access to Windows Update. If you enable this setting, all Windows Update features are removed. This includes blocking access to the Windows Update Web site at http://windowsupdate.microsoft.com, from the Windows Update hyperlink on the Start menu, and also on the Tools menu in Internet Explorer. Windows automatic updating is also disabled; you will neither be notified about nor will you receive critical updates from Windows Update. This setting also prevents Device Manager from automatically installing driver updates from the Windows Update Web site.”

If you enable this policy setting, you can configure one of the following notification options:

  • 0 = Do not show any notifications: This setting will remove all access to Windows Update features, and no notifications will be shown.
  • 1 = Show restart required notifications – This setting will show notifications about restarts that are required to complete an installation.
  • Now you need to exit the Group Policy Editor and restart your computer for the changes to take effect.

Option 5 – Try resetting the Windows Update folders

Resetting the Windows Update folders can also help in fixing the error in both Windows Update and Microsoft Store. All you have to do is delete the contents in both the SoftwareDistribution folder and reset the Catroot2 folder as well.

Option 6 – Try downloading and installing the Windows Updates manually

Error Code 0x80240438 might be due to a Windows Update that has failed. So if it is not a feature update and only a cumulative update, you can download the Windows Update and install it manually. But first, you need to find out which update has failed, and to do so, refer to the following steps:

  • Go to Settings and from there go to Update and Security > View Update History.
  • Next, check which particular update has failed. Note that Updates that have failed to install will be displayed under the Status column which has a label of “Failed”.
  • After that, go to the Microsoft Download Center and look for that update using its KB number and once you find it, download and then install it manually.

Note: You can also use the Microsoft Update Catalog, a service from Microsoft that provides a list of software updates that can be distributed over a corporate network. With the help of this service, it can be easier for you to find Microsoft software updates, drivers as well as fixes.

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How it infects your personal computer

Browser hijackers can enter a PC by some means or other, for example via file sharing, downloads, and email too. Many internet browser hijackings come from add-on applications, i.e., toolbars, browser helper objects (BHO), or extensions added to web browsers to provide them extra capabilities. Some browser hijackers spread in user’s computers by using a deceptive software distribution strategy known as “bundling” (generally through shareware and freeware). Examples of popular browser hijackers are Fireball, GoSave, Ask Toolbar, CoolWebSearch, RocketTab, and Babylon Toolbar. Browser hijackers may record user keystrokes to gather potentially important information leading to privacy issues, cause instability on systems, drastically disrupt the user experience, and ultimately slow down the system to a stage where it becomes unusable.

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Install antivirus on a flash drive

Here’s yet another solution which is utilizing a portable USB anti-virus software that can scan your system for malware without needing installation. Do these simple steps to clear up your affected computer using a portable antivirus. 1) On a clean PC, download and install Safebytes Anti-Malware. 2) Connect the flash drive to a USB port on the clean computer. 3) Run the setup program by double-clicking the executable file of the downloaded application, which has a .exe file extension. 4) Select thumb drive as the place when the wizard asks you where you want to install the application. Follow the directions to finish the installation process. 5) Transfer the USB drive from the clean computer to the infected computer. 6) Run the Safebytes Anti-malware directly from the pen drive by double-clicking the icon. 7) Click “Scan Now” to run a scan on the affected computer for viruses.

Protect your Computer against Malware With SafeBytes Security Suite

If you’re looking to download the anti-malware program for your PC, there are various tools in the market to consider but you just cannot trust blindly anyone, irrespective of whether it is paid or free program. Some of them are excellent, some are ok types, and some will ruin your computer themselves! When searching for anti-malware software, pick one that offers reliable, efficient, and complete protection against all known computer viruses and malware. In terms of commercial tool options, most people go with well-known brands, like SafeBytes, and are quite happy with it. SafeBytes anti-malware is a powerful, highly effective protection tool created to help users of all levels of computer literacy in identifying and eliminating harmful threats out of their computer. Through its cutting-edge technology, this software protects your personal computer against infections brought on by different types of malware and other threats, including spyware, adware, computer viruses, worms, trojan horses, keyloggers, potentially unwanted programs (PUPs), and ransomware. SafeBytes anti-malware offers a myriad of enhanced features that sets it apart from all others. Listed below are some of the features you might like in SafeBytes. World-class AntiMalware Protection: Using its enhanced and sophisticated algorithm, this malware elimination tool can identify and eliminate the malware threats hiding in your PC effectively. Active Protection: SafeBytes gives round-the-clock protection for your computer restricting malware attacks in real-time. This software will always keep track of your PC for suspicious activity and updates itself regularly to keep abreast of the latest threats. Website Filtering: SafeBytes checks and gives a unique safety rating to every single website you visit and block access to web pages considered to be phishing sites, thus safeguarding you against identity theft, or known to contain malware. Light-weight: SafeBytes is a lightweight and user-friendly antivirus and anti-malware solution. As it utilizes minimal computer resources, this program leaves the computer’s power exactly where it belongs to: with you. Fantastic Tech Support: You can get high levels of support round the clock if you’re using their paid software. To sum it up all, SafeBytes Anti-Malware gives you outstanding protection combined with very low system resource usage with both great malware detection and prevention. Once you’ve installed SafeBytes Anti-Malware, you no longer need to worry about malware or any other security concerns. So when you need advanced forms of protection features and threat detections, purchasing SafeBytes Anti-Malware could be worth the dollars!

Technical Details and Manual Removal (Advanced Users)

If you don’t wish to use an automated tool and prefer to remove SearchApp manually, you could possibly do so by going to the Windows Add/Remove Programs menu in the control panel and deleting the offending program; in cases of browser extensions, you can uninstall it by going to the browser’s Add-on/Extension manager. You’ll probably also want to totally reset your internet browser to its default configuration settings. In order to ensure the complete removal, manually examine your hard drive and registry for all the following and eliminate or reset the values as needed. But bear in mind, this is often a difficult task and only computer professionals can perform it safely. In addition, some malware is capable of replicating or preventing deletion. It is advisable that you carry out the removal procedure in Safe Mode.
Files: %Documents and Settings%\All Users\Application Data\Blpsearch.com %program files %\internet explorer\Blpsearch.com\random.mof %program files (x86)%\common files\speechengines\ %programData%\suspicious folders\ %windows%\system32\driver\messy code.dll %AppData%\blpsearch.com\toolbar uninstallStatIE.dat %app data%\Blpsearch.comn Blpsearch.com Registry: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MATS\WindowsInstaller\EAF386F0-7205-40F2-8DA6-1BABEEFCBE8914.07.30.07.52.18 ProductName=Blpsearch.com HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Tracing\Muvic_RASAPI32 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Tracing\Muvic_RASMANCS HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\EAF386F0-7205-40F2-8DA6-1BABEEFCBE89\DisplayName=Blpsearch.com HKEY_USERS\S-1-5-21-3825580999-3780825030-779906692-1001\Software\Microsoft\Windows\CurrentVersion\Uninstallf25211-852e-4d10-b6f5-50b1338a9271\DisplayName=Blpsearch.com
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Bluetooth Headset in Windows gets disconnected
Many Windows 10 users use a Bluetooth headset as these kinds of Audio devices, as you know, lack wires since wires tend to get entangled and break which could get quite inconvenient. This is why using a wireless headphone is more preferable since it’s much simpler, however, using a wireless headphone also means it comes with a charging requirement and if it fails to charge, there is no music or audio or anything that you need a Bluetooth headphone for. However, wireless headphones are also susceptible to problems as you might encounter some problems when connecting your wireless headphone to your Windows 10 computer. One of these problems include when you try to get sound from the wireless device but nothing happened. This indicates that the Bluetooth headphone is disconnected in some way for some unknown reason even if you’ve already plugged it in. Thus, if you encounter this scenario, then there are several options you need to check out to fix the problem. To start troubleshooting the problem, here are the options you need to use as a reference.

Option 1 – Try turning off the device and turning it back on

The first thing you can do to resolve the problem is to turn off your wireless audio device and wait for a couple of seconds before you turn it back on. In most cases, this should fix the problem. In fact, you can also try to unpair and pair the Bluetooth audio device and see if it fixes the problem or not.

Option 2 – Try to set the headphone as the default device manually

There are times when you plug a headphone, it does not toggle the default audio device. Thus, to fix this issue, you have to set the default audio device to the headphones manually. To do that, follow these steps:
  • First, right-click on the volume icon located on the system tray.
  • Next, select the Open sound settings option to open the Sound section in the Windows 10 Settings app.
  • After that, go to the Output section and select Headphones for the “Choose your output device” option. This should fix the problem for you.

Option 3 – Try running the Bluetooth Troubleshooter

As you know, Windows 10 has various troubleshooters with user-friendly interfaces where you can utilize them to fix issues in your PC. And since you’re dealing with some Bluetooth problem, you have to run the built-in Bluetooth Troubleshooter. To do this, follow these steps:
  • Open the Windows 10 Settings.
  • Then go to Update & Security > Troubleshoot.
  • You should find the option for Bluetooth on your right-hand side – click on it then click on the “Run the troubleshooter” option.
  • Now follow the next screen options.

Option 4 – Try to update or reinstall the Bluetooth driver

The issue might have something to do with the Bluetooth drivers. It could be that it is outdated and needs to be updated or that you recently updated it and since then you have trouble in removing the Bluetooth devices and so to fix the issue, you can update, roll back or uninstall the Bluetooth drivers. How? Follow the steps below.
  • Tap the Win + X keys to open the Device Manager.
  • Next, look for the Bluetooth device and right-click on it.
  • Select the option “Update driver”.
  • After that, a new popup window will appear. In there, select the option, “Search automatically for updated driver software”.
Note: Checking the update may take a few minutes so you’ll have to wait until it finishes. If it is able to find an update, you must install it. And if you want to reinstall the Bluetooth driver, just select the “Uninstall driver” option and follow the next on-screen instructions that follow.
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What to do if Remote Desktop is not working or won’t connect in Windows 10
One of the biggest annoyances in Windows 10 is that it’s upgrading from one version to another. Although these upgrades are necessary to fix some bugs or improve user experience, some of them actually bring bugs into the computers instead. And in one of the recent Windows 10 updates, a lot of issues were found especially for users who use Remote Desktop on a daily basis. The error stacks up as Windows 10 Remote Desktop Protocol client is not working or won’t connect and can’t find the computer HOSTNAME generally. Based on the reports by users who experienced this issue, there are two cases around it:
  1. Users who try to reach a specific website or folder on the network
Some users encounter this error when they try to run the Network Troubleshooter. Even when they add the server name inside it, it still won’t identify the problem, and unpredictably, the driver seems to appear and disappear every now and then. And even after connecting, the network commands don’t work at all. This is really troublesome for users who have lots of PCs and all the other systems do not appear on the network.
  1. Remote Desktop isn’t able to find the computer HOSTNAME
Some other users reported that the error appeared when they use the classic remote desktop software. It keeps on failing and throwing the error message, “Remote Desktop can’t find the computer “HOSTNAME”. If this is the same scenario you are having, it means that “HOSTNAME” does not belong to the specified network. So you need to verify the computer name and domain where you are trying to connect to. There are times when it used to work after some users tried connecting to the domain a couple of times. However, when users try to use the UWP version of Remote Desktop, it seems to connect most of the time. This kind of problem is definitely a DNS issue. It could be that there are two different records on the DNS server which is why it connects and other times it doesn’t. When it is able to resolve the correct address, the drives connect to the PC however, after a couple of minutes, they will suddenly go missing. Using “nslookup” for the hostname, multiple times, you can check this and see if you’ll get identical results all the time.
nslookup [–SubCommand …] [{ComputerToFind| [–Server]}]
If you’ve determined that the drives disappear each time, you may have to change the DNS server or ask your admin to resolve the problem for you. Alternatively, you can also check out another option that has worked for a lot of users. This second option is disabling the IPv6 on the network adapter. In case you don’t know, Windows 10 prefers IPv6 over IPv4 so if you now have issues using IPv6 to connect to the servers, you can change your computer’s settings so that it’ll only use IPv4 instead of IPv6. To do so, follow these instructions:
  • Open Settings > Network and Internet > Ethernet > Change Adapter options.
  • From there, right-click on the adapter for where you want to disable it and then select Properties.
  • Next, look for the checkbox labeled, “Internet Protocol Version 6 (TCP/IPv6)” then uncheck it.
  • Now click on OK and restart your PC to save the changes made.
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How to Permanently Disable Active History
What is Active History? A new feature has been introduced in Windows 10 that allows users to stay connected to their tasks across their devices. This new feature is called “Windows Timeline” and using this feature, users could continue their tasks all over their Windows 10 computers as well as on devices that run Android and iOS as well. This new feature was included in Microsoft Launcher and Microsoft Edge on Android devices as well as in Microsoft Edge for iOS devices. In order for the feature to work, you have to send either Basic or Full data and diagnostics of your computer to Microsoft which would sync it all over your devices with the help of the cloud. And now since all your data is stored on your Windows 10 computer and with Microsoft under your account, it is easier for you to access the back and start where you left off. This kind of option is called Active History. In this post, you will be guided on how you can permanently disable Active History using either the Windows Registry or Group Policy. Before you go on further, it is recommended that you create a System Restore Point first in case anything goes wrong. This is a precautionary measure you must take so that you can easily undo the changes you’ve made. After creating a System Restore Point, proceed to the given instructions below.

Option 1 – Disable Active History via Registry Editor

  • Tap the Win + R keys to open the Run dialog box and type in “Regedit” in the field and hit Enter to open the Registry Editor.
  • Next, navigate to this registry key: ComputerHKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftWindowsSystem
  • From there, check if you can find a DWORD named “PublishUserActivities”. If you can’t find this DWORD, just create one with the same name and make sure that the base is selected to Hexadecimal.
  • After that, double-click on the DWORD and change its value from 1 to 0 to disable Active History.
  • Restart your computer to apply the changes you’ve made successfully.

Option 2 – Disable Active History via Group Policy Editor

Note that this second option won’t work if you are using the Home edition of Windows 10. This is because the Group Policy Editor does not come with Windows 10 Home. So if you are not using Windows 10 Home, follow the given steps below.
  • Tap the Win + R keys to open the Run box.
  • Then type in “gpedit.msc” in the field and hit Enter to open the Group Policy Editor.
  • Next, navigate to this path: Computer ConfigurationAdministrative TemplatesSystemOS Policies
  • After that, double click on the configuration listing named “Allow publishing of User Activities” to open the configuration page which has the following description:
“This policy setting determines whether User Activities can be published. If you enable this policy setting, activities of type User Activity are allowed to be published. If you disable this policy setting, activities of type User Activity are not allowed to be published. Policy change takes effect immediately.”
  • Now you have to select Disabled or Not Configured if you want to disable Publishing of User Activities or Enabled to Enable Publishing of User Activities depending on your preferences.
  • Next, click OK and exit the Group Policy Editor and then restart your computer to successfully apply the changes made.
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