Fix ERR_SSL_VERSION_INTERFERENCE on Chrome

Error Code 0x800CCC0E - What is it?

The error code 0x800CCC0E is an Outlook error that appears while using either Microsoft Outlook or Outlook Express. The error message hampers your ability to send and receive emails.

Solution

Error Causes

0x800CCC0E Outlook error code is triggered by multiple reasons including:

• Improper connection with SMTP (Simple Mail Transfer Protocol) server
• Damaged files
• Registry corruption

In most cases, it’s the registry that gets corrupted which leads to the occurrence of 0x800CCC0E error code display. This typically happens when you try to update your Outlook/Outlook Express version. When updating, you need to remove all the software files of the previous Outlook version which includes the registry too. If the files are not removed from the registry, the new version update will often fail. The junk files of the old version are likely to damage and corrupt the registry.

Further Information and Manual Repair

It is advisable to repair the error code 0x800CC0E right away to avoid inconvenience and system failure and fatal crashes which can lead to valuable data loss.

Cause: Improper connection with SMTP (Simple Mail Transfer Protocol) server

Solution: If the cause of the 0x800CCC0E is SMTP server connection failure, then the best way to resolve the error is to reconfigure your email account settings. Make sure that port 25 is being used in the SMTP area. Port 25 is the standard outgoing mail port. If the SMTP setting is on port 25 then another reason for the error 0x800CCC0E can be your anti-virus or firewall software enabled on your PC. Turn it off for a moment and then try sending emails from your Outlook.

Cause: Damaged Files and Registry Corruption

Solution: If the error code is triggered due to registry corruption and file damage, then the best way to resolve it is to download Restoro. Restoro is a safe, efficient, and highly functional inbox cleaner and a system optimizer embedded with numerous powerful utilities designed to repair multiple PC-related errors including the error code 0x800CCC0E when triggered by registry corruption. This cutting inbox cleaner scans your PC entirely and detects all the unnecessary and malicious files saved in your system’s registry like junk files, internet history, invalid entries, and files of the uninstalled programs. These files take up most of the registry disk space thus causing the registry files to get damaged and corrupt and triggering error codes like 0x800CCC0E. With the help of Restoro,  you can easily wipe out all such files from your system in just one click. After scanning for errors all you need to do is click the repair tab to make your registry disk clutter-free. Once the clutter is removed, update the new version of the Outlook/ Outlook Express again on your system and then try sending emails. You’ll see two noticeable differences after repairing your PC with Restoro. One is that you will be able to install the new version and send emails smoothly from your Outlook account without any 0x800CCC0E error pop-ups. And the second difference you’ll see is the change in your PC performance. This tool optimizing your PC speed and reduces boot time. This tool is very simple and easy to use. It has a neat design layout and a user-friendly interface which makes it easy for all levels of users to use Restoro smoothly with zero complexity. In just a few clicks the error message 0x800CCC0E is resolved. What makes this tool a favorite among users is that it does not require any skills or technical know-how. To get started here’s what you need to do:

1. Click here to download Restoro software on your PC
2. Once the download is complete, run it to scan for 0x800CC0E error
3. After the scanning is successfully complete, click on the Repair button to fix the error right away.
4. Then install the new version of Outlook/ Outlook Express again on your system

Stop C00002lA Fatal System Error- What is it?

C00002lA Fatal System Error is a blue screen of death error that may occur when you start your Windows NT 4.0 based computer. This error causes the screen to turn blue and the system also shuts down. The stop C000021A error message is displayed in the following format:

Stop c000021a {Fatal System Error} The session manager initialization system process terminated unexpectedly with a status of 0xc0000017 (0x00000000, 0x0000000) The system has been shut down.

Error Causes

The stop C000021A error occurs when either Crsrss.exe or Winlogon.exe fails. When the Windows NT kernel identifies that either of these processes has failed, it stops and the error code stop C000021A appears on the computer screen. Here are some of the underlying causes for the stop C0000021A error:

• The incompatible third-party program
• Hard disk issues
• Service pack installation has failed
• Mismatched system files have been installed
• Bad and invalid registry keys

Further Information and Manual Repair

To resolve the stop C000021A Fatal System Error on your PC try the following solutions:

• Remove Incompatible Third Party Programs

If the error occurred after you recently installed a new program, then it is advisable to remove that program. The error occurs due to the incompatibility of the program. To remove the program go to the start menu and click on the control panel. Now click on Add/Remove Program tab and double click on the program name that you recently installed and remove it from the list. Once removed, not reboot your PC. Reinstall a compatible program and run it. It is most likely to resolve the issue. However, if the stop C000021A error still occurs, then it means the problem is critical. It is related to the registry.

• Repair and Restore the Registry

This procedure is slightly long and tricky. To try it, you need to be technically sound. Here’s what you have to do: first create a parallel installation of Windows NT. Start your PC to the parallel installation and then open the Registry Editor. On the Registry Editor’s Windows menu click HKEY_LOCAL_MACHINE on Local Machine and then click Load Hive. Now type the path %systemroot%system32configsystem into the System hive of the prior installation. Then click open. Here you will be prompted to enter the name of the key, type TEST. Note the setting for the current DWord value in the preceding registry key. This is 0x1 and is denoted by CURRENT:Reg_Dword: 0x1. This value indicated that the Current Control Set for your original Windows NT installation corresponds to ControlSet001 in this window. Now if the value is 2, it indicated that the Current Control Set corresponds to ControlSet002. Now locate the following registry key: HKEY_LOCAL_MACHINETESTControlSetXXXControlSession Manager. XXX is the Current Control Set Value. And delete any pending file rename operation entries. Then click TEST hive and then click Unload Hive. After that again repeat the process, open the registry menu and click load hive, here type the path %systemroot%system32configSoftware to the Software hive of the prior installation and then click open. Now you type TEST 2 when you are prompted for the name of the key. Remove any pending file rename operations entries in the following registry keys: HKEY_LOCAL_MACHINETEST2MicrosoftWindowsCurrentVersionRunOnce HKEY_LOCAL_MACHINETEST2MicrosoftWindowsCurrentVersionRunOnceEx Now click TEST2 hive and then click unload hive. Quit the Registry Editor and then restart your original installation. This will resolve the stop C000021A error.

File Transfer Protocol Server, also known as FTP Server, is a private or public service that can host files that can be accessed both locally and globally. It is a quick, flexible and seamless service that allows you to store any kind of files depending on the total size of the server. If you’ve always found an FTP server useful, then the good thing is you can now create your FTP server since Windows 10 now allows it. You can host this server locally and later on make it globally available via the internet. So if you are planning to set up an FTP server on your Windows 10 computer, read on as this post will guide you on how to do so.

To set up the FTP server, you need to configure it first and then configure the Windows Firewall for the connections to go through. For more details, refer to the following steps:

Step 1: You need to configure the FTP server on Windows 10.

• In the Search box, type in “Turn Windows Features On or Off” to search for it.
• Then click on the appropriate result which will open a mini window.
• From this mini window, scroll down to the list and expand “Internet Information Services where you have to expand the FTP Server section.
• Next, select all the checkboxes to enable all the entries under FTP Server and then click the OK button to apply the changes made.
• And now, since your computer is now allowed to host an FTP server, you need to configure it. To do so, type “Internet Information Services (IIS) Manager” in the Search box and click on the appropriate entry.
• Next, right-click on Sites under the navigation bar of Connections and select Add FTP Site. This will open a new window where you have to input some information about your FTP hosting.
• Now enter the details and click on Next.
• Upon clicking Next, you will be prompted to give some authentication details. Enter the following details in the screenshot below.
• Now click on Finish. After that, you will get an FTP Server being hosted on your Windows 10 PC.

And now that you’ve successfully configured the FTP Server, the next thing you have to do is to allow connections from and to the FTP server. Refer to the next step below. Step 2: Configure the Windows Firewall for FTP connections to pass-through

• In the Start Search, type “Allow an app or feature through Windows Firewall” and click on the related search result which will open a window with all the settings.
• From there, click on the Change Settings button. This will display a list where you have to mark all the checkboxes for the FTP server to enable them in both the Private and Public configurations.
• After that, click OK. This will allow you access to the FTP server on your local network.

What is Bandoo?

Bandoo application, specifically product version 5.0.2.4762, is a bundled program. What does this mean? Simply, Bandoo, upon installation, installs additional programs, extensions, and add-ons to a computer and computer’s browser, without the knowledge of the user. This version of Bandoo concentrates on providing features for entertainment and also functionality/tools for backing up your computer files. Once executed, the file installs the iLivid Download Manager Software. Additional tools installed within the bundle include a Movie Toolbar and the thriving search engine ‘Ask.com.’ Technical details about Bandoo include: 

Digital Signature/Publisher:  Bandoo Media, Inc. Product Version: 5.0.2.4762 Entry Point:  0x000038AF

Assessment of Bandoo Potentially Unwanted Program

Interestingly, before the installation of Bandoo product version 5.0.2.4762 was complete, Spyhunter detected that the software was a PUP. After the installation was complete, product version 5.0.2.4762 of Bandoo added add-ons and extensions to both Internet Explorer and Chrome Browsers (these were the only 2 browsers used within the assessment). These appeared in the form of a Movie toolbar, providing quick access to movie trailers, reviews, ratings, and other video functionality, and ‘Ask’ (Ask.com) search engine.

Areas of Infiltration by Bandoo

Bandoo product version 5.0.2.4762 infiltrated several areas of the computer system. After installation, folders were neatly placed as files within all programs. Within “All Programs” there were 3 newly added programs. These included:

• iLivid
• Movies Search App for Chrome
• Movies Search App for Internet Explorer

The iLiVid application seems to be the main offer while the others, namely Movies App for Internet Explorer by Ask was featured as promotions or advertisements. Additionally, just below the 'END USER LICENSE AGREEMENT AND PRIVACY POLICY' a request was made that the user set Ask.com as both their homepage, new tab, and default search engine. This is just another well-concocted plan to get Internet users onto the 'Ask.com' search engine. Along with the 3 programs installed as a bundle,  a new folder was found within the computer's local drive. This program was termed OLBPre.

What is OLBPre?

OLBPre.exe is reputed as dangerous adware that weakens the security settings of a computer system. It's also covertly used for dropping files on a targeted computer, often without the user's consent or knowledge.

Manual Steps for Removal of Movie Search Apps

I found this removal pretty simple. Depending on your Operating System, there will be slight discrepancies in the manual removal steps. Using the Windows 8 (8.1) OS on your computer:

• Step 1: from your desktop, right-click on the ‘Start Button’.  A menu box will then appear.
• Step 2: from the menu box, click ‘Search’.
• Step 3: enter “Programs and Features” within the Input Box.
• Step 4: locate the installed apps. You should be able to see “Movies Search App for Chrome” & “Movies Search App for Internet Explorer”.
• Step 5: right-click on the names of the Apps (the ones you want to remove) when you’ve located them.
• Note: you will have to remove the apps one after the other.
• Step 6: after right-clicking the app, click the uninstall option (probably the only option available anyway).
• Note: If a box appears asking If you wish to ‘block’ or ‘allow’, select the allow option. That’s just the Publisher’s way to annoy you out of uninstalling the app.
• Step 7: follow instructions until the app is fully removed.
• Step 8: Repeat steps for the other app.

Since Bandoo also changed your search engine, you’ll have to reset that manually for Internet Explorer and Chrome. Follow the steps below:

• Step 1: Open your Internet Explorer browser.
• Step 2: Click the tool option located in the top right-hand corner of the page.
• Step 3: Click the “Internet Options” option.
• Step 4: Under the “General” tab, you’ll be able to see approximately 3 buttons. Click the button labeled ‘Use Default”.
• Step 5: At the bottom right-hand corner of the pop-up menu, select the “Apply” button and “OK”. That should do the trick.

Removal for Chrome Extension

This removal is simple.

• Step 1: Open your Chrome browser.
• Step 2: A pop-up box will be visible.
• Step 3: Click the “Remove from Chrome” option.

After removing the extensions/add-ons, perform another scan with Spyhunter. You’ll pick up a few threats. The second scan should clear up everything. To completely remove Bandoo from your computer, click here to download and install Spyhunter.

As you know, games with good graphics and fast play are definitely resource-intensive and can consume a lot of storage space on your computer. Because of that, they have to be compressed before it gets downloaded to your computer and then unpacked to the hard drive before it gets installed. However, if an error occurs in your computer’s RAM during the installation process or if your hard disk does not have enough memory to handle the process, then you might encounter the isDone.dll error which states:

“An error occurred when unpacking, Unarc.dll returned error code -1, ERROR: archive data corrupted (decompression fails).”

If you encounter the isDone.dll error message on your Windows 10 computer, then read on as this post will show you how you can fix it. This error has something to do with the incomplete installation of PC games or files of larger size. The ISDone.dll error appears due to faulty Unarc.dll file residing in the System32 folder on 32-bit operating systems and the SysWOW64 folder on 64-bit systems. So, if you see this error message, then, it means your computer was not able to read installation archive files.

What is Unarc.dll file?

Unarc.dll is a dynamic link library for Windows. Some applications or games require this file to function properly. So, if it goes missing or, an error occurs when you start a game or an application, you may get various kinds of errors. ISDone.dll error while playing games on PC

Option 1 – Try to reinstall the game

The isDone.dll error could also be caused by the installation of an unknown application. Or it could also be caused by an outdated or corrupted application. In other words, if the game you are trying to install is broken or corrupted, then it’s no wonder why you’re getting the isDone.dll error. To fix this, make sure that you download the latest updated version of the game and then try to install it again and see if the problem is resolved or not.

Option 2 – Try to re-register the .dll file using the Regsvr32 tool

• The first thing you have to do is to locate the DLL file named dll on your computer and rename it to Unarc-bak.dll.
• Next, copy the Unarc.dll file from another well-functioning computer and save it on your desktop.
• After that, move the DLL file you just copied to the System32 folder if you are using a 32-bit operating system, or the SysWOW64 folder if you are using a 64-bit operating system.
• Now you have to register the new DLL file and you can do that using Windows PowerShell.
• Open Windows PowerShell and then execute this command if you have placed the DLL file in the System32 folder: regsvr32 %systemroot%System32unarc.dll
• On the other hand, if you have placed the DLL file in the SysWOW64 folder, then execute this command: regsvr32 %systemroot%SysWOW64unarc.dll
• Once you’re done, a message will be displayed saying that the DLL file was registered.
• Restart your computer and check if the problem is now fixed.

Option 3 – Troubleshoot the isDone.dll error in a Clean Boot State

You can also troubleshoot the isDone.dll error in a Clean Boot state. It could be that there are some third-party applications in your computer that're preventing the application from getting installed and to isolate this possibility, you need to boot your computer in a Clean Boot State and then try installing the program again. Putting your computer in this state can help you identify which program is the culprit and thus isolates the problem. In a Clean Boot state, your computer will start using only the pre-selected minimal set of drivers and startup programs. Note that you have to disable and enable one process at a time.

• Log onto your PC as an administrator.
• Type in MSConfig in the Start Search to open the System Configuration utility.
• From there, go to the General tab and click “Selective startup”.
• Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
• Next, click the Services tab and select the “Hide All Microsoft Services” check box.
• Click Disable all.
• Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
• After you’ve set your computer into a Clean Boot State, make sure that you’re signed in as administrator and then try to install the application again.

Option 4 – Try updating or reinstalling your Graphics drivers

Updating or reinstalling the Graphics drivers in your computer can also help in resolving compatibility issues between the operating system and the driver that might have caused the isDone.dll error.

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also have the option to go directly to the website of your graphics card manufacturers like NVIDIA, Intel, or AMD and go to the section called Drivers then check if there’s a new available update – if there is, download and install it.

Option 5 – Try scanning your computer using Windows Defender

The isDone.dll error might also be infected with malware or virus and to eliminate it, you have to scan your computer using security programs like Windows Defender.

• Tap the Win + I keys to open Update & Security.
• Then click on the Windows Security option and open Windows Defender Security Center.
• Next, click on Virus & threat protection > Run a new advanced scan.
• Now make sure that Full Scan is selected from the menu and then click the Scan Now button to get started.

Gables is a browser extension developed by MindSpark Inc. This browser extension lets you create gifs and memes with a few simple clicks. This extension usually comes bundled up with the ASK toolbar.

While active this extension monitors your browser activity and records website visits, clicked links, and potentially personal data. This data is later forwarded to MindSparks ad servers where it is used to better target ads.

This extension hijacks your browser home screen, as well as your default search provider, and changes them to MyWay.com. This extension has been marked as a Browser Hijacker by several anti-virus scanners, and due to its behavior, it is not recommended to keep it on your computer for security reasons.

About Browser Hijackers

Browser hijacking means that a malicious program code has taken control over and altered the settings of your browser, without your approval. Browser hijacker malware is designed for a number of reasons. It redirects you to the sponsored websites and injects adverts on your internet browser that helps its creator generate earnings. Most people believe that these sites are legitimate and harmless but that is not true. Nearly every browser hijacker poses an existent threat to your online safety and it’s important to categorize them under privacy dangers. In a worst-case scenario, your internet browser could be hijacked to download malicious software that will do a lot of damage to your computer system.

Indications of browser hijack

There are numerous signs of web browser hijacking: your browser’s home page has been reset to some mysterious site; you find yourself regularly directed to some other web page than the one you actually meant; The default search page of web browser is modified; unwanted new toolbars are added to your browser; unstoppable flurries of popup advertisements appear on your computer screen; your browser has instability problems or displays frequent errors; You cannot access certain websites, in particular anti-virus sites.

Exactly how browser hijacker finds its way to your PC

Browser hijackers infect computers in numerous ways, including through a drive-by download, a file-share, or an infected email. They can be included with toolbars, add-ons, BHO, plugins, or browser extensions. Other times you may have mistakenly accepted a browser hijacker as part of an application bundle (generally freeware or shareware). A good example of a popular browser hijacker is the most recent Chinese malicious software called “Fireball”, which has infected 250 million computers globally. It works as a hijacker but can be turned into a full-functioning malware downloader later on. Browser hijackers could affect the user’s browsing experience significantly, record the websites frequented by users and steal personal information, cause difficulty in connecting to the internet, and ultimately create stability issues, making software programs and computers crash.

Learn how to get rid of browser hijackers

Some browser hijacking could be easily stopped by identifying and removing the corresponding malware program from your control panel. Often, it could be a challenging job to discover and delete the malicious program because the associated file will be running as part of the operating system process. Also, browser hijackers could modify the Computer registry so that it can be extremely difficult to restore all of the values manually, particularly if you are not a tech-savvy individual.

What To Do If You Cannot Install Any Antivirus?

Malware can cause a great deal of damage to your computer. Some malware is designed to hinder or block things that you wish to do on your computer system. It may well not allow you to download anything from the web or it will prevent you from accessing some or all of the sites, in particular the antivirus sites. If you’re reading this article, odds are you’re stuck with a malware infection that is preventing you to download and install Safebytes Anti-Malware software on your computer system. Refer to the instructions below to remove malware by alternate methods.

Use Safe Mode to resolve the problem

Safe Mode is a special, basic version of Microsoft Windows in which only essential services are loaded to prevent viruses and other problematic applications from loading. In the event, the virus is set to load immediately when PC boots, shifting to this particular mode may prevent it from doing so. To enter into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSCONFIG and locate the “Safe Boot” options under the “Boot” tab. Once you are in safe mode, you can attempt to install your antivirus software program without the hindrance of the malware. At this point, you could run the anti-malware scan to get rid of computer viruses and malware without hindrance from another malicious application.

Download the security software using an alternate browser

Some malware mainly targets specific internet browsers. If this sounds like your case, make use of another web browser as it might circumvent the malware. The best way to avoid this problem is to opt for a web browser that is known for its security features. Firefox has built-in Phishing and Malware Protection to help keep you secure online.

Create a bootable USB antivirus drive

Here’s another solution which is creating a portable USB antivirus software package that can check your system for viruses without needing installation. Adopt these measures to run the anti-virus on the affected computer. 1) Make use of another virus-free computer to download Safebytes Anti-Malware. 2) Plug the Flash drive into the clean computer. 3) Run the setup program by double-clicking the executable file of the downloaded application, which has a .exe file format. 4) Select the drive letter of the pen drive as the location when the wizard asks you exactly where you want to install the anti-malware. Follow the on-screen instructions to complete the installation. 5) Now, transfer the pen drive to the infected computer. 6) Double click the Safebytes Anti-malware icon on the USB drive to run the application. 7) Run Full System Scan to detect and clean-up up all kinds of malware.

How SafeBytes Anti-Malware Keep your Computer Virus Free

Do you wish to install the best anti-malware program for your system? There are many applications on the market that come in paid and free versions for Windows computers. Some are worth your money, but most aren’t. You really should select a company that creates industry-best anti-malware and has earned a reputation as reliable. While thinking about reliable applications, Safebytes AntiMalware is undoubtedly the highly recommended one. SafeBytes antimalware is a highly effective and user-friendly protection tool that is designed for end-users of all levels of IT literacy. This tool can easily identify, remove, and protect your computer from the latest malware intrusions including adware, spyware, trojan horses, ransomware, parasites, worms, PUPs, as well as other possibly damaging software programs. SafeBytes anti-malware takes computer protection to a whole new level with its enhanced features. Below are some of the good ones: World-class AntiMalware Protection: Using its advanced and sophisticated algorithm, this malware removal tool can detect and get rid of the malware threats hiding in your computer system effectively. Real-time Active Protection: SafeBytes gives round-the-clock protection for your computer limiting malware attacks instantly. It will continuously monitor your pc for hacker activity and also provides users with advanced firewall protection. Safe Browsing: Through its unique safety ranking, SafeBytes informs you whether a site is safe or not to visit it. This will ensure that you’re always certain of your online safety when browsing the online world. “Fast Scan” Features: This program has got one of the fastest and most powerful virus scanning engines in the industry. The scans are very accurate and take a little time to complete. Minimal CPU Usage: SafeBytes is renowned for its minimal influence on processing power and great detection rate of numerous threats. It runs quietly and efficiently in the background so you are free to use your PC at full power all of the time. Fantastic Technical Support: Support service is accessible 24 x 7 x 365 days through chat and email to answer your questions.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove GIFables without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by GIFables

Trojan. Kryptik is a malicious computer infection known as a Trojan horse. Trojan. Kryptik can load at startup and recreate itself which makes it difficult to manually remove from the infected computer. Trojan. Kryptik can compromise the infected system by allowing a remote hacker to gain access without the user's permission or knowledge. Trojan. Kryptik can also lead to the infection of other unknown malware parasites.

Trojan.Kryptik creates the following registry entry or registry entries:

Directory %ALLUSERSPROFILE%\windrivgr 19.7 %LOCALAPPDATA%\DsHcaJnIIz File name without path scaalqtw.exe Regexp file mask %ALLUSERSPROFILE%\sqldump.exe %APPDATA%\b[NUMBERS].exe %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup\[RANDOM CHARACTERS].com.url %APPDATA%\Origin\update.vbe %APPDATA%\Stanfind.exe %APPDATA%\vpn gui.exe %LOCALAPPDATA%\Microsoft\Windows\Symbols\wvfilters.sys %TEMP%\nvc.exe %TEMP%\system.exe %TEMP%\winsrvcs32.exe

If you get an Error Code 15 or Error Code 16 while you are browsing the web and you notice that your access is blocked to a particular website, then read on as this post will guide you in resolving this problem. Both Error Code 15 and Error Code 16 have the same message that states, “Access Denied: This request was blocked by the security rules”. Note that the error depends on what kind of browser you are using, as well as the operating system and network that you are using. On the other hand, the fixes for this error are the same and there is a handful of them that you can check out just make sure to follow each one of them carefully.

Option 1 – Sync Date and Time

The first thing you can try is to sync the Date and Time of your computer as the wrong Date and Time settings are one of the most common causes of connection problems like Error code 15 or Error code 16. This is because of the incompatibility between the SSL Certificate validation date and the System Clock. Thus, you have to sync your System Clock. Refer to the steps below to do so.

• Right-click on the Taskbar and click on the Adjust Date and Time option.
• Next, click on the Sync Now button to synchronize the Date and Time with the Microsoft Servers.
• Now make sure that the Time Zone that’s set on the same page is correct.

Option 2 – Try to reset the affected browser

Resetting the affected browser might help in fixing Error Code 15 or Error Code 16.

Mozilla Firefox

• Open Firefox and click the icon that looks like three stacked lines located at the top-right section of the browser.
• Next, select the question mark icon from the drop-down menu.
• Then select “Troubleshooting information” from the slide-out menu.
• After that, click on the “Reset Firefox” button located at the top-right section of the newly opened web page.
• Now select “Reset Firefox” in the confirmation pop-up window that appears.

Google Chrome

• Open Google Chrome, then tap the Alt + F keys.
• After that, click on Settings.
• Next, scroll down until you see the Advanced option, once you see it, click on it.
• After clicking the Advanced option, go to the “Restore and clean up option and click on the “Restore settings to their original defaults” option to reset Google Chrome.
• Now restart Google Chrome.

Internet Explorer

• Launch Internet Explorer.
• Next, click the wrench icon for Settings.
• Then click Internet Options.
• After that, go to the Advanced tab.
• From there, click the Reset button. This will reset Internet Explorer’s settings to their default condition.
• Now click OK to save the changes made.

Option 3 – Temporarily disable Firewall and third-party antivirus

Firewall and antivirus programs are known to block files the instant it detects a threat to the system. However, there are some cases when it can also block a file even when it’s a safe one. Thus, your antivirus or firewall programs might be the reason why you can’t download anything on your Windows 10 computer. To isolate the issue, you need to temporarily disable both the Firewall and antivirus programs and then check if you can now download anything from the internet. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

Option 4 – Disable the Proxy server

You can also try to disable the Proxy server for your LAN to fix Error code 15 or Error code 16 especially if your computer was attacked by some malware or adware recently. In such cases, there is a chance that the malware or adware has changed your network settings in order to generate intrusive advertisements. Thus, you have to disable the proxy server and you can do that by following these steps:

• Tap the Win + R keys to open the Run dialog box.
• Then type “inetcpl.cpl” in the field and hit Enter to pull up the Internet Properties.
• After that, go to the Connections tab and select the LAN settings.
• From there. Uncheck the “Use a Proxy Server” option for your LAN and then make sure that the “Automatically detect settings” option is checked.
• Now click the OK and the Apply buttons.
• Restart your PC.

Note: If you are using a third-party proxy service, you have to disable it.

Option 5 – Check your VPN

If you are using a VPN application, there are times when it causes some issues like this error. If that’s the case, you can try to disable your VPN temporarily and see if the error is resolved or not and if turns out that your VPN is the culprit, you have to uninstall it and install a new one or its latest version. To uninstall it, follow the steps below.

• Tap the Win + R keys to open the Run dialog box
• Then type “appwiz.cpl” in the field and hit Enter to open the Programs and Features in Control Panel.
• From there, look for the VPN service you are using, select it and then click on Uninstall to remove it.
• After that, restart your computer and try to install the latest version of the program again. It should work now. If not, proceed to the next available option below.

It is common knowledge that when you open a file that contains viruses, it will automatically infect the operating system. This is why most antivirus programs like Windows Defender won’t allow the opening of a file or execution of any associated program if they detected that the file or program could potentially harm the computer. In situations like this, you may get an error stating, “Operation did not complete successfully because the file contains a virus”. In addition, it is also possible that this error message can pop up even for known programs. To open the program or file that triggered the error, you will be given a couple of options in this post but make sure that the program or file is really safe to open and does not contain any virus. You can open the file or execute the program by disabling the Windows Defender or any antivirus program temporarily. You could also try to add an exclusion in your antivirus program or repair File Explorer or run the Disk Cleanup tool. For more details, refer to each one of the options provided below.

Option 1 – Try to temporarily disable the Windows Defender program

Although you could encounter this error with any antivirus program, it is more common in Windows Defender. Thus, you can try to disable it for a while when you open the file or execute the program. To do so, follow these steps:

• First, click on the Start button and go to Settings > Update and Security > Windows Security.
• Here, select the “Open Windows Security” option located in the right pane.
• After that, click on the “Virus and threat protection” option.
• Next, click on Manage settings under the Virus and threat protection settings.
• Then turn off the switch for both Real-time protection and Cloud-delivered protection.
• Now restart your computer and try to open the file or execute the program again and see if it works.
• Note: Do not forget to enable the Real-time protection and Cloud-delivered protection back in Windows Defender.

Option 2 – Try adding an exclusion in the Windows Defender program

• Open the Windows Defender Security Center from the system tray area.
• Next, click the “Virus & threat protection” option and then open the “Virus and threat protection settings”.
• After that, scroll down until you find the “Exclusions” and click on the “Add or remove exclusions” option.
• Then click the plus button and select the type of exclusion you want to add and from the drop-down list, select Folder.
• Next, navigate to the path where the file or program is located.
• When a User Account Control or UAC prompt, just click on Yes to proceed.
• Now try to run the program or file again and see if it worked. If it did, then make sure to turn on your antivirus. However, if it didn’t work, proceed to the next given options below.

Option 3 – Try to run a System File Checker scan

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files that might be the cause why you’re getting the errors 0x8024a11a and 0x8024a112. To run the SFC command, follow the steps given below.

• Type “cmd” in the Start search and then right-click on the appropriate search result.
• Next, select “Run as administrator” to open Command Prompt with admin privileges.
• After opening Command Prompt, type in sfc /scannow

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

 Now restart your computer and see if the problem is fixed or not.

Option 4 – Run the Disk Cleanup tool

You can also try using the Disk Cleanup tool. To use it, refer to these steps:

• Tap the Win + R keys to open the Run dialog box and then type “cleanmgr” in the field and hit Enter to open the Disk Cleanup window.
• After that, select the drive you want to clean.
• Now click OK to clean the disk and restart your computer.

ExpressFiles is a program developed by Express Solutions. A number of Anti-Virus programs have flagged this program as a Potentially Unwanted Application. In many instances, it is bundled with additional programs on installation.

The program claims it offers users easy to search for various currently popular search terms. During our testing, the software never displays any search results, no matter the search words. Upon installation and setup, it defines an auto-start registry entry which makes this program run on each Windows boot for all user logins. A scheduled task is added to Windows Task Scheduler in order to launch the program at various scheduled times. The program defines an exception rule in Windows Firewall, allowing it to connect to the internet without limitations and auto-update itself.

About Browser Hijackers

Precisely what is a PUP?

If you’ve ever downloaded a free application or shareware, chances are high that the computer can get installed with a bunch of unwanted applications. A PUA / PUP (potentially unwanted application / potentially unwanted program) is a software program that comes bundled with free software and you consent to install it on your PC. These are programs you almost certainly don’t want on your computer simply because it doesn’t give any valuable service. Despite being regarded as very detrimental, PUPs aren’t always viruses or malware One simple difference between PUP and malware is distribution. Malware is normally dropped by silent installation vectors like drive-by downloads while PUP gets installed with the consent of the computer user, who purposefully or unknowingly approves the PUP installation on its PC. Having said that, there is no doubt that PUPs remain bad news for PC users as they can be incredibly damaging to the computer in numerous ways.

Exactly how do unwanted programs look like?

Potentially Unwanted Programs appear in different forms and varieties, however, in the majority of instances, they are adware programs that exhibit irritating pop-up ads and advertisements on websites you explore. In addition, the majority of free programs these days come with some unwanted add-ons; in most cases an internet browser toolbar or browser modification like a homepage hijacker. They’ll keep track of your online routines, redirect your search results to risky websites where viruses can be downloaded and installed, hijack your home page, and slow your browser down to a crawl. Potentially Unwanted Programs occasionally act quite much like computer viruses or spyware. They might carry keyloggers, dialers, browser hijackers, and tracking components that gather system details, or tracks customer habits and relays this information to third-party firms. Even if the PUPs really aren’t basically malicious, these software programs still do absolutely nothing good on your personal computer – they will take valuable system resources, slow down your PC, weaken your computer security, and make your system more susceptible to trojans.

How do you avoid PUPs?

• Read cautiously before accepting the license agreement as it may have a clause about PUPs. • Always opt for the custom if you’re presented an option between “Custom” and “Recommended” Installations – never click Next, Next, Next blindly. • Have a top-notch antivirus program like Safebytes Anti-Malware which can protect your computer from PUPs. As soon as you install this software, protection from malware and PUPs is already switched on. • Think carefully before you download any kind of shareware or freeware. Disable or get rid of toolbars and browser extensions you don’t really need. • Only use official product websites for downloading programs. Stay away from download portals altogether as most websites compel users to download the software using their own download manager, which is often bundled up with some sort of PUPs.

What To Do If You Cannot Install Any Anti-Malware?

All malware is bad, but certain types of malicious software do a lot more damage to your computer than others. Some malware types modify browser settings by adding a proxy server or modify the PC’s DNS settings. In these instances, you will be unable to visit some or all of the websites, and therefore not able to download or install the required security software to remove the infection. If you are reading this right now, you have perhaps recognized that a malware infection is a reason for your blocked web connectivity. So how to proceed when you want to install an anti-malware application like Safebytes? Follow the instructions below to eliminate malware by alternative methods.

Install in Safe Mode

The Windows-based PC comes with a special mode called “Safe Mode” where just the bare minimum required applications and services are loaded. If the malware is set to load immediately when the computer starts, shifting to this mode may well prevent it from doing so. In order to enter into Safe Mode or Safe Mode with Networking, press the F8 key while the PC is starting up or run MSConfig and locate the “Safe Boot” options under the “Boot” tab. As soon as you restart the PC into Safe Mode with Networking, you could download, install, and update anti-malware software from there. Right after installation, run the malware scanner to get rid of standard infections.

Utilize an alternate internet browser to download antivirus software

Web-based malware could be environment-specific, targeting a specific web browser or attacking particular versions of the web browser. If you’re not able to download the anti-virus application using Internet Explorer, this means the virus is targeting IE’s vulnerabilities. Here, you need to switch to a different web browser such as Chrome or Firefox to download the Safebytes Anti-malware program.

Install and run antivirus from a Thumb drive

Here’s yet another solution which is creating a portable USB anti-virus software that can scan your computer for malware without the need for installation. Try these simple actions to clean up your infected computer using portable anti-malware. 1) Download Safebytes Anti-Malware or Microsoft Windows Defender Offline onto a clean PC. 2) Mount the pen drive on the same PC. 3) Run the setup program by double-clicking the executable file of the downloaded software, which has a .exe file extension. 4) Select the drive letter of the USB drive as the location when the wizard asks you exactly where you would like to install the anti-malware. Follow activation instructions. 5) Now, insert the thumb drive into the corrupted PC. 6) Run the Safebytes Anti-malware directly from the pen drive by double-clicking the icon. 7) Click the “Scan” button to run a full computer scan and remove viruses automatically.

Overview of SafeBytes Anti-Malware

If you are looking to download the anti-malware program for your computer, there are lots of tools in the market to consider nonetheless, you just cannot trust blindly anyone, irrespective of whether it is free or paid software. A few of them do a great job in removing threats while some will ruin your PC by themselves. You need to pick a company that develops industry-best antimalware and has achieved a reputation as trustworthy. When considering commercial tool options, most people opt for well-known brands, such as SafeBytes, and they are quite happy with it. SafeBytes anti-malware is really a powerful, very effective protection software made to help users of all levels of computer literacy in detecting and removing malicious threats out of their computer. Using its outstanding protection system, this utility will quickly detect and get rid of the majority of the security threats, which include adware, viruses, browser hijackers, ransomware, PUPs, and trojans. SafeBytes anti-malware takes computer protection to a totally new level with its advanced features. Here are a few typical features present in this software: Live Protection: SafeBytes offers complete and real-time security for your laptop or computer. It’ll regularly monitor your computer for hacker activity and also gives end-users superior firewall protection. Most Reliable AntiMalware Protection: With its enhanced and sophisticated algorithm, this malware elimination tool can find and eliminate the malware threats hiding in your PC effectively. “Fast Scan” Features: SafeBytes’s high-speed malware scanning engine minimizes scanning times and extends battery life. Simultaneously, it will effectively identify and remove infected computer files or any online threat. Web Protection: SafeBytes checks and gives a unique safety ranking to each and every website you visit and block access to webpages considered to be phishing sites, thus safeguarding you from identity theft, or known to contain malicious software. Low CPU/Memory Usage: SafeBytes is well known for its low effect on computer resources and great detection rate of diverse threats. It runs quietly and efficiently in the background so you’re free to use your PC at full power all of the time. 24/7 Premium Support: SafeBytes gives you 24/7 technical support, automatic maintenance, and upgrades for the best user experience.

Technical Details and Manual Removal (Advanced Users)

If you wish to manually remove ExpressFiles without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will likely also want to reset your browser. To ensure the complete removal, manually check your hard drive and registry for all of the following and remove or reset the values accordingly. Please note that this is for advanced users only and may be difficult, with incorrect file removal causing additional PC errors. In addition, some malware is capable of replicating or preventing deletion. Doing this in Safe Mode is advised.

The following files, folders, and registry entries are created or modified by ExpressFiles