Fix DRIVER_CORRUPTED_EXPOOL Error

Thorconnwndclass error is an Outlook error that has recently reared its head. Known to create several problems in the proper functioning of the Outlook application, this error is essentially a constituent of the Norton Antivirus Crash Guard Symantec component. That’s why those using the Norton Antivirus program are most likely to encounter this error.

Solution

Error Causes

When the Thorconnwndclass error occurs, the Outlook closes unexpectedly, users encounter problems while sending or receiving emails and, performance of Outlook is degraded and this happens because issues arise while accessing the PST file. Because of this damaged PST file, stored data is unavailable for access. Other factors that trigger the Thorconnwndclass error are listed below.

• Corrupt or damaged Outlook Add-ins
• Corrupt or damaged Outlook bar
• Unfinished Outlook installation
• Faulty settings
• Thorconnwndclass Norton is being used with Outlook

Regardless of the underlying factors that lead up to the occurrence of this error, it's of paramount importance that workarounds are implemented to ensure desired performance of Outlook in the long run.

Further Information and Manual Repair

While there are several ways to rectify this error, some of the most common ones are listed below as follows.

• The most effective solution is the PST file repair tools available online. These tools use a complex algorithm and thoroughly scan the PST file and repair it as needed. This resolves the Thorconnwndclass error that one encounters in Outlook. Usually such software have an easy to use interface and can easily be used, without the need for the user to have a strong technical background. Another advantage of using these software available online is that they not only repair the file, but they often play a pivotal role in retrieving inaccessible or lost data.

Some other tips for manually resolving this problem are listed below as follows.

• First and foremost, disable your Norton Antivirus program if it’s installed on your system. Now, open the Outlook application in Safe Mode. Since this problem may also be triggered by damaged or corrupt Outlook add-ins, it is strongly advised that you disable or uninstall them. Now, you will come across some .dat files. Rename them by changing the existing .dat files to new .dat.
• Another useful approach is to employ the Inbox Repair tool offered by Outlook.
• Finally, one can also use the scanpst.exe file to fix any problem or error that resides within the  Outlook application.

Anxiety from all these digital threats lurking everywhere? An antivirus program can help put your mind at ease.

What can a virus do to your device?

A virus is malicious software that can affect pretty much any device and does so in a variety of ways. Be it your computer, your phone or your smart lightbulb - as long as there’s access to the internet, malware can get to it.

How exactly does this kind of attack manifest itself? Well, there’s a wide variety of effects ranging from mild to severe. Among other things, they depend on which type of malware attacks your device - a virus, spyware, ransomware, adware or something else.

These are some of the things you can expect to happen:

• Slow performance
• System crashes
• Theft of data and sensitive information
• Connectivity issues
• Constant browser redirects
• Strange messages sent to your contacts 
• Interference with files

It really can be the stuff of nightmares. So, if you want to sleep peacefully knowing that your devices are completely safe, you should definitely consider getting an antivirus.

P.S. don’t let its name fool you - an antivirus does indeed protect your devices against more than just viruses.

What is antivirus software exactly?

Antivirus software is designed to help you battle and ward off malware. Basically, it scans your device to detect any suspicious activity and offers tools to get rid of the culprit. 

At first, antiviruses were developed to fight against viruses only, but nowadays they cover a lot more ground. Here are some of the biggest benefits of getting yourself a powerful defender.

Advantages of antivirus software

1. It fights those pesky ads

Look, constant ads that pop up everywhere aren’t the absolute worst thing that can happen on your computer. If anything, they are annoying, like when you’re trying to sleep but that one fly in your room just won’t stop buzzing.

Now, there’s a free, well-established solution for that - installing an ad blocker. And we’re about a hundred and ten percent sure you’ve already done that on each and every browser you use.

However, “if I can’t see it, it doesn’t exist” isn’t the most ideal approach for your online safety. Ad blockers can’t block everything and they won’t protect you from potential adware. An antivirus on the other hand offers that layer of protection against malware snuck into pop-ups and spammy websites.

2. It protects you from hackers

Hackers don’t target government institutions only. They’ll target regular people too if they have something to gain.

There are different types of hacking, such as phishing e-mails, transmission of malicious programs, credential reuse, denial of service and more. In any case, they take control of your device and hijack your data.

The good thing is that, as threats evolve, antiviruses evolve too and there are tons of quality programs on the market that can keep you secure for an affordable price.

3. It keeps your files and data safe

When malware enters your device, it can target pretty much any file and get access to any and all data.

Installing an antivirus program will make sure that every single file, new or old, is monitored at all times, warning you against threats immediately. That way, you can make sure to react before your other files become infected and data is lost or stolen.

Another great thing for data protection is that the best antivirus software normally comes with a password manager, so no one can use malware to steal your passwords.

4. It blocks all kinds of malware

As we already stated, malicious attacks can be performed in many ways and malware comes in in different shapes an sizes, such as:

• Trojan horse
• Spyware
• Ransomware
• Adware
• Rootkit
• RAT (remote access Trojan)
• Keyloggers
• Worms
• Botnets

Nowadays, antivirus software is designed to fight against all of these types. That’s why more often than not we hear the term 'antivirus' used interchangeably with 'anti-malware,' like in this article.

5. It keeps your children protected

You can’t keep your eyes on your kid every second of the day and you can’t protect them from everything. But at least you can limit their exposure to the threats they can encounter at every corner of the digital world.

An antivirus program will block harmful or suspicious websites and ads, which is great both for you and your children. To take it a step further, though, many such programs come with special parental controls and offer monitoring as well. It’s a great solution for keeping your kids safe online without sounding like the irritating, overbearing, controlling parent who “just doesn’t get it!”

How to pick one

There are definitely lots of different antivirus programs out there, both free and paid. We recommend you look for a paid option, since free ones are unfortunately a lot more susceptible to being compromised through malicious attacks.

Now, there are a few factors to consider when choosing the right software. If you use your PC for basic things then a basic antivirus will suffice. However, the more complex your use and the more sensitive the data you deal with, the stronger it needs to be.

It’s also crucial that you take into account the features it includes. As we already mentioned, some programs have additional security options. For example, depending on the package you select, Bitdefender provides:

• Webcam and mic monitoring
• Parental control
• Firewall
• VPN
• Password management
• Identity theft protection

Some are included in plans and some are separate products, so make sure to check out all the offers.

And don’t worry if you have multiple PCs or you’re looking for protection for your smartphone or tablet as well; Bitdefender has suitable solutions for your needs. Of course, you can also just pick their classic antivirus software if you’re not in need of advanced protection.

Another important point is how regularly the software is updated and enhanced. The more frequent the updates the better, as bugs can make the program more vulnerable. Other things we advise you consider are user-friendliness, impact on performance, reputation (user reviews especially) and, of course, price.

The bottom line

Fact is: anyone can be a malware victim. Don’t let it be you.

You can’t put a price on peace and security, so don’t be reluctant to pay for yours - especially since a lot of options out there are extremely affordable. Is $159.00 a year really too much to pay for cross-platform protection for up to 10 devices? We don’t think so.

Explore your options and protect your files and data before it’s too late.

What software are you using to keep your information and all your files and memories safe? 

None? Yikes. Let’s hope no damage has been done to your data yet then. Because with how the digital world has evolved, your data might be getting leaked and you have no idea.

Why do you need to invest in security software?

There’s really no good excuse not to purchase a quality platform for PC protection. Especially since top security solutions are available at such affordable prices nowadays, your wallet would barely even notice it.

At this point, only people who barely use their PCs and have zero sensitive information on them can get away with simply using the built-in Windows 10/11 security software. But we guarantee that those people are extremely hard to find and that you’re not one of them, and here’s why.

Even if you don’t use your computer for things that are very obviously sensitive, such as internet banking, you still have some personal data at risk of being stolen. How so? Well, think about the data you enter into your social media profiles, for example. How devastating would it be if somebody got a hold of any of it? Yep, that’s what we thought.

In the hands of a skilled cybercriminal, your phone number alone could put you at risk of scams, ransomware, identity theft and more. Also think about the stuff you share in texts and social media chats. Think about the websites you visit and how many times you may have accidentally clicked on an ad, which could very well contain malicious software. Those all seem harmless until someone’s actually used them against you. 

Now imagine the dangers involved when you actually store truly confidential data on your PC and browsers. Sends shivers down your spine, doesn’t it?

In the case of a successful cyberattack of whatever type (virus, phishing, worms, etc.), there’s so much that is at stake. Businesses/legal persons will suffer from financial loss and damaged reputation, at the very least. Natural persons may be threatened or exploited, get their banking or medical information and even their identity stolen, etc. And that’s just the tip of the iceberg.

These are our biggest reasons for investing in Windows PC protection software:

• Cyberthreats are constantly evolving to the point where built-in or free software won’t cut it anymore.

• Those working remotely can have peace of mind knowing both personal and business data is completely secure.

• Businesses using top security solutions ensure their customers trust them. 

• Data breaches are a pain in the you-know-what to handle. Fighting a cyberattack and going back to normal is a demanding process, and not to mention the stress it’ll cause. We’d rather prevent all that by using trustworthy security products!

• It helps parents worry a little less about their children’s safety in the online world. 

• Added bonus: with most products, you get an ad-free browsing experience!

Obviously, there are a lot more reasons to get your PC secured. But we think you get it. So let’s cut to the chase and take a look at our 6 favorite protection solutions and the wonders they can do for you.

*Note that in this article we’re looking at products primarily suited for households and home offices, some for small businesses. No enterprise solutions will make the list today, but stay tuned for a future article on those.

Top 6 best PC protection solutions

1. Bitdefender Total & Internet Security\

One of the biggest security product vendors out there, Bitdefender offers several awesome solutions. We want to introduce two of our favorites, Bitdefender Total Security and Bitdefender Internet Security.

Bitdefender Total Security is great for both households and smaller offices. You can choose to protect 5 or 10 devices, and not necessarily just Windows devices. It also works for macOS, Android and iOS. It offers a range of powerful features, such as:

• Real-time data protection
• Webcam and microphone protection
• Device optimization options
• Anti-phishing/-fraud/-spam technology
• Ransomware protection
• Anti-loss and anti-theft tools
• VPN and privacy firewall 
• Anti-tracking technology
• Parental controls
• 24/7 support

Bitdefender Internet Security shares almost all of these features, but there are a few important differences to note. Unlike Total Security, Internet Security has more options in terms of the number of protected devices: 1, 3, 5 or 10. However it’s only compatible with the Windows platform and it doesn’t offer device optimization tools or anti-theft options. Whether or not this is a deal-breaker depends on your needs alone - we still find it a great security tool.

2. ESET Internet Security

An award-winning Windows security product, ESET Internet Security is essential on this list. It has an outstanding protection rate of 99.9% and a range of amazing options you’ll definitely want to make use of. It can be installed on up to 10 devices, making it an awesome tool for your household, home office or a small business. It’s also compatible with macOS and Android.

These are ESET Internet Security’s best features:

• Protection against ransomware and spyware
• Protection against malware specifically designed to avoid detection
• In-depth scans when the computer is not in use
• Firewall to prevent unauthorized access to your PC
• Anti-spam tool
• Anti-phishing and botnet protection technologies
• Tool to scan your router and smart devices for vulnerabilities
• Special browser for secure internet banking 
• Parental controls
• Prevention of unauthorized webcam access 

If you ask us, ESET has it all!

3. Kaspersky Total & Internet Security

Having a deja vu? Didn’t you just read Total Security and Internet Security somewhere? Oh, that’s right - the first entry on our list! But here we’re talking about Kaspersky, a vendor you’ve also definitely heard about before.

Just like Bitdefender, Kaspersky is another one of those renowned names in the cybersecurity world that always make it to every ‘best of’ list. And for good reason - its products really fulfill their purpose. So let’s take a closer look at the two we chose.

These are the features both Kaspersky Total Security and Kaspersky Internet Security have in common:

• Real-time virus and spyware blocking
• Webcam protection
• Wi-Fi security notifications
• Advanced identity theft protection
• Free technical support on several channels
• Remote security management
• Multiple devices (up to 10)

The main difference between Kaspersky Total Security and Internet Security is that the former offers more capabilities. These are the features KTS offers that KIS does not:

• System cleanup
• File shredding
• Password management
• Data backup and encryption

Both are excellent security tools, though we do prefer KTS a little more because of these additional options.

4. Norton 360 Deluxe

Of course one of the industry-leading solutions makes the list. Norton 360 Deluxe can protect up to 5 devices, be it Windows, iOS, macOS or Android. It’s worth noting that its features are best developed for Windows. Here’s what you get with Norton 360 Deluxe:

• Protection against viruses, hackers, malware
• 100% virus protection promise
• VPN included for all devices
• Unlimited VPN on Windows
• Password manager
• Parental controls

So is there anything aside from these standard protection features that makes it such a favorite among us techies? Let us tell you! Norton added a little bit of spice here with two really powerful capabilities. The Deluxe product offers 50GB of cloud backup and dark web monitoring. The latter means the software notifies you if any of your personal information is found on the dark web, which helps protect you against identity theft.

5. McAfee Antivirus

Don’t be misled by the name of this product. Antivirus software may have started as protection against viruses only, but it’s developed quite a lot. The name simply stuck. All that to say that McAfee Antivirus - another award-winning security solution - protects you against several different threats.

The basic and essential plan allow 1 and 5 devices respectively, while McAfee+ Premium and Advanced work on an unlimited number of devices. The latter two also offer more capabilities, as you can imagine. Here’s what you can expect from all of them:

• Secure unlimited VPN
• File shredder to delete sensitive files completely
• Ultimate safety while browsing
• Protection against hackers
• 100% virus protection promise
• Advanced firewall to block dangerous traffic
• Online support from specialists
• Protection score (shows how safe you are and detects vulnerabilities)
• Identity monitoring (notifies you if any of your information is on the dark web)
• Password management

Unlike the previous products, McAfee Antivirus does not offer parental controls. Otherwise it’s a pretty strong and comprehensive protection tool and might just be the right choice for you!

6. Trend Micro Maximum Security

Last but definitely not least, we’ve got Maximum Security by Trend Micro. And yes, you guessed it, Trend Micro is also an award winner in terms of cybersecurity. Its products have been recognized as industry-leading security solutions by AV-Test since 2003. Among all its fantastic solutions, our favorite for households or small offices is Maximum Security.

You can use Trend Micro Maximum Security to protect 3-5 devices for a year or two years before needing to renew your license. Aside from Windows, it’s compatible with iOS, Android, Mac and Chromebook devices. Here’s what you can expect from this protection software:

• Powerful malware protection
• Phishing detection and prevention (email)
• Password management and protection
• Maximum security for online banking and shopping
• System optimization
• Social media privacy protection
• Parental controls 
• 24/7 technical support
• No notifications during gaming

It’s truly one of the most effective platforms out there dedicated to protecting your digital life. Using this product, ransomware, identity thieves and malicious websites don’t stand a chance.

The bottom line

If you’ve made it all the way here, congratulations, you’ve made the right choice: to invest in securing your valuable data! Now the question is: which one of these 6 awesome antivirus/antimalware products to select?

The paradox of choice is a very real thing - we feel you. As mentioned, it comes down to what your specific needs are. So before you go ahead and purchase your security software, make sure to explore all options.

And if you really can’t handle the decision-making anxiety, feel free to reach out. We’ll happily assist you in finding the right product to keep your digital life secure!

Error Code 0x802400d - What is it?

The Error Code 0x802400d most often occurs when users attempt to use the Windows Update tool on their computers to move from one version of the software to another. In some cases, this error is more likely to appear on your computer during the process if you have not performed regular updates to the software as they have been available.

Common symptoms include:

• Inability to finish the download of the necessary update to Windows 10
• Incomplete installation of the desired Windows 10 update

While it can take additional time to deal with the issues that cause Error Code 0x802400d to appear on your computer, there are several steps that you can take to address the problem. These are fairly simple to perform and do not require advanced knowledge of the system to employ.

Solution

Error Causes

The most basic cause for Error Code 0x802400d is that there is a file or a process that is causing the update process to hiccup. In many cases, this error appears when a user attempts to begin the process of updating their computer if they have several stacked updates to perform. Computers that are several updates behind where they should be will display this error more often than computers that are kept on a schedule of recommended updates.

Further Information and Manual Repair

While there are multiple reasons why the Error Code 0x802400d may appear on your computer during the Windows Update process, there are several methods that can be used to attempt to resolve the problem on your own. These are generally easy to do and do not require advanced techniques. However, if you do not feel comfortable addressing the issue on your own, contact a qualified Windows repair technician.

Here are some of the best methods that users can employ to resolve Error Code 0x802400d:

Method 1:  Run the System Update Readiness Tool

There are a number of different processes, files, and settings that could cause Error Code 0x802400d to appear on your computer during the Windows 10 Update process. For this reason, the most efficient way to determine what the culprit is for your specific issue is to download and use the System Update Readiness function.

This tool is available directly from Windows. Although there are other tools available on the Internet that claim to be able to fix the problem, these can contain viruses and malware, so be cautious if you decide to employ these instead. There are also several versions of the tool on the Windows website, so be sure to download the version that matches the operating system and version of your computer.

Once you have downloaded the Readiness tool from the Windows website, allow it to run a scan on your system. At a minimum, this process will take about fifteen minutes to complete. Although you will see a progress bar at the bottom of the window, it does not always update effectively. Some users have reported that the update appears to stop when it is two-thirds complete. Continue to let the scan run if this happens, rather than canceling it out. Even if the progress bar doesn’t update, the scan is still running.

Method 2: Remove New Software and Re-Attempt the Update Process

If you have recently installed new software on your machine, it can sometimes cause problems with the update process. The best way to resolve this issue is to remove or uninstall the software, run the update process again, and then reinstall the software once the Windows system has been successfully updated.

If the above methods are not successful in resolving Error Code 0x802400d from your machine and you are still unable to complete the Windows 10 Update process or if you are not confident in your ability to complete these steps successfully on your own, get in touch with a qualified computer repair technician who is familiar with the issues surrounding Windows 10 in particular. Microsoft offers certifications for Windows repair technicians, so look for a professional who has the experience, skills, and knowledge necessary to adequately address Error Code 0x802400d on your machine.

If you wish to always have at your disposal a utility tool to fix these Windows 10 and other related issues when they do arise, download and install a powerful automated tool.

If you were trying to open File Explorer but it suddenly stopped working and you encounter an error message that states, “An attempt was made to reference a token that does not exist”, read on as this post will guide you in fixing this problem. This problem was initially reported after the April Update and Microsoft was able to fix it right after correcting the build. However, this effort seems futile for some users as recently, some reported getting the same error when they try to open not just Windows File Explorer but also with utilities like Microsoft Management Console or MMC, Visual Studio, Task Manager, Printer, Recycle Bin, etc. Two of the most likely causes of this error are a troublesome Windows Update and corrupted system files. Whatever the cause is, here are some suggestions you can follow to fix the “An attempt was made to reference a token that does not exist” error.

Option 1 – Try to re-register the problematic DLL file

You may have to re-register the ntdll.dll file using the regsvr32.exe before you can successfully install the program and fix the ntdll.dll file crash error. The Regsvr32 tool is a command-line utility that can be used to register and unregister OLE controls like DLL and ActiveX (OCX) control in the Windows operating system. Follow the steps below to use it.

• Open Command Prompt as admin from the WinX menu.
• Next, type the following commands in the elevated Command Prompt and hit Enter to execute the command. This will re-register the affected DLL file using the Windows operating system tool, regsvr32.exe.
  • exe /[DLL file]
  • exe [DLL file]

Note: Replace “[DLL file]” with the name of the DLL file that was pointed out in the error.

• After you execute the given commands, you should see a message saying, “DllRegisterServer in vbscript.dll succeeded” if the Regsvr32 tool was able to run successfully. After that, try to install the program again and see if it now works.

Option 2 – Replace the DLL file from a trusted source

• First, you need to get the new DLL file from another computer with preferably the same file version number.
• After that, you need to boot your PC into Safe Mode and navigate to the paths listed below and then replace the file using a USB drive or other external storage devices.
  • x86: This PC > C:/Windows/System32
  • x64: This PC > C:/Windows/SysWOW64
• Next, type “cmd” in the Cortana search box and right-click on Command Prompt, and select “Run as administrator” to open it with administrator privileges.
• Now type the “regsvr32 ntdll.dll” command and hit Enter.
• Restart your PC and check if the error is now fixed.

Option 3 – Perform a System File Checker scan

The System File Checker or SFC scan could detect and automatically repair damaged system files that could be causing the “An attempt was made to reference a token that does not exist” error to pop up. SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files with good system files. To run the SFC command, follow the steps given below.

• Tap Win + R to launch Run.
• Type in cmd in the field and tap Enter.
• After opening Command Prompt, type in sfc /scannow and hit Enter.

The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:

1. Windows Resource Protection did not find any integrity violations.
2. Windows Resource Protection found corrupt files and successfully repaired them.
3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 4 – Try reverting back to the previous build of Windows

This kind of error might have something to do with a Feature Update so you can try to revert your computer to a previous build of Windows 10 as it could help you fix the problem. In this case, it would better if you refrain from updating your Windows 10 computer until this problem is completely resolved by Microsoft.

Windows 10 has displayed one of the most efficient and user-friendly interfaces. However there have been many issues on the backend of this commonly praised operating system: For example, Windows Update is still a wonky and error-laded system application. One example of this error is Windows Update Error 0x80073712 which stands in the way of users just wanting to keep their PCs updated hassle-free. The error code 0x80073712 signifies that a file needed by Windows Update to function is either damaged, missing, or corrupted. However, this does not mean that your Windows version will forever stay as-is with no mode to update it. Windows Update Error 0x80073712 is perfectly fixable with the set of provided steps below and some of Windows’ built-in troubleshooting steps:

Solution 1: Open Windows Update Troubleshooter

1. Open the Windows Update Troubleshooter by pressing the Window Key and  “S” keys simultaneously.
2. Enter the word “Troubleshoot” in the search box and select the Troubleshoot result
3. On the new window, select “Windows Update” to troubleshoot.
4. Run the troubleshooter, then open Windows Update and try to install the update again.

Solution 2: Run the DISM tool

1. Open the command prompt by pressing Windows Key and “S” key simultaneously
2. Enter “cmd” in the search box. Right Click command prompt among the results and select “Run as administrator”
3. In the Command Prompt window type the following and press the Enter key after every command

DISM.exe /Online /Cleanup-image /Scanhealth DISM.exe /Online /Cleanup-image /Restorehealth

4. To close the Administrator: Command prompt window, type Exit, and then press Enter.
5. Run Windows Update again.

Solution 3: Rename the Software Distribution folder

1. Open the command prompt as previously mentioned
2. Input the following command pressing Enter after every line net stop wuauserv net stop cryptSvc net stop bits net stop msiserver rename c:windowsSoftwareDistribution softwaredistribution.old net start wuauserv net start cryptSvc net start bits net start msiserver exit
3. Restart the PC and run the updater if it works again.

Solution 4: Restart Windows Update Services

1. Press the Windows logo key and R together to open Run -> Input services.msc -> and press Enter
2. Search for the Windows Update service -> Check its status
3. If it is not indicated, right-click on the service and select Start to force start your Windows Update
4. If you see an error, locate the Startup Type option and set it to Automatic
5. Now you should reboot your computer and see if your Windows Update is OK

Solution 5: Fix Registry Issues

If after all the aforementioned solutions, you still experience problems with Windows Update, the problem may lie in the registry that is either damaged or corrupted. You may choose to do manual editing of your Windows registry by opening your Windows registry editor. But doing so is risky as one wrong letter may do incalculable damage to your system. To do so safely for more inexperienced users., we recommend using a third-party registry cleaner/tools, many of which can be found online.

If you see the following error message in the File History tab of the File Recovery utility of the Windows Backup module in your Windows 10 computer, read on as this post will guide you in fixing it with the help of two potential fixes.

“An internal error has occurred: The specified resource name cannot be found in the image file. (0x90070716).”

You can also encounter this error when you run the System Image Backup function. As mentioned, you can resolve this error using two potential fixes namely checking the status of the Windows Backup Service and checking the settings in the Windows Registry. For more details, refer to the instructions provided below but before you proceed, it would be better if you create a System Restore point first.

Option 1 – Try checking the status of the Windows Backup Service

• First, you need to tap the Win + R keys on your keyboard to open the Run dialog box.
• Next, type “services.msc” in the field and click OK or tap Enter to open the Windows Services Manager.
• After that, you will see a list of services and from there, look for the Windows Backup Service and double click on it to open its Properties.
• Then check if its Startup type is set to Disabled. If it is, then change it to “Manual”. Note that this service is essential as it provides backup and restores capabilities.
• Now click on the Apply and OK buttons to save the changes made and then restart your computer. Check if the error is now gone.

Option 2 – Try checking the Registry setting of Windows Backup

• Tap the Win + R keys to open the Run dialog box.
• Then type “Regedit” in the field and tap Enter to open the Registry Editor.
• After opening the Registry Editor, navigate to this registry key: HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionWindowsBackup
• From there, look for DWORDs named “ValidConfig” and “ValidSystemImageBackup” located in the right-side panel.
• Once you found them, delete them or set both of their values to “0” and make sure that the base is Hexadecimal and click OK.
• Now exit the Registry Editor and restart your computer to apply the changes made.

Error code 0x800ccc0f - What is it?

Error code 0x800ccc0f is an error that occurs when users attempt to send/receive emails in Outlook or Outlook Express. Though information regarding the error is limited and sometimes difficult to decipher to those unfamiliar with error code issues, the following are possible symptoms users can expect when this error occurs:

• Unexpected termination of the connection
• Inability to access email messages sent to one’s account
• Inability to send email messages

Solution

Error Causes

Errors in Outlook or Outlook Express may occur due to a multiplicity of reasons. It may be due to a problem with your network connection or the server. You may also encounter this problem after an extended period of inactivity.

Since the error could be due to one of many issues, several solutions are recommended. However, note that these suggestions require you to make changes that come with various risks. Be sure to implement these instructions correctly to avoid causing more problems to occur.

If you are not confident that you will be able to successfully implement the solutions below, get help from a certified Windows technician or IT professional.

Further Information and Manual Repair

As with other error codes, manual procedures are available which users can take to correct the problem. To implement manual repair, follow the methods suggested below:

Method one: Troubleshoot your Internet Connection

Since error code 0x800ccc0f may manifest itself due to an issue with your network, you can seek to rectify the problem by first checking your connection. To do this, open an Internet browser. Type a valid web address in the address bar and click Enter.

If you are unable to access the website, you may then seek to fix the Internet connectivity issue by using Microsoft Automated Troubleshooting Services. These free tools are available for download on Microsoft’s website.

Not only can these tools fix your Windows Firewall – if this is the cause of your connectivity issues. These automated troubleshooting tools can also resolve other issues related to your Internet browser or network.

However, if after downloading and running these tools error code 0x800ccc0f still persists in Outlook or Outlook Express, implement the solution below.

Method two: Verify your Network Connection

Verifying your network connection is another way you can resolve your Outlook issues, i.e. once the issue is in fact a network-based problem.

To verify your network connection, make sure your computer’s network devices are turned on and fully functioning. Also ensure that the cables that connect your computer to a network are secure. You may also contact your Internet Service Provider (ISP) to verify your connection.

If there is no issue with your network and error code 0x800ccc0f persists, you will need to implement method three.

Method three: Check your Firewall or Router Settings

Problems with sending or receiving email messages based on the 0x800ccc0f error code could also be due to configuration issues for individuals who connect using a router. If this is a misconfiguration issue, you may be able to resolve the problem by bypassing the router and connecting through your modem.

Before doing this, however, be sure to check if your firewall is turned on as connecting directly can leave your machine vulnerable. Prevent attacks by checking your Windows Firewall setting. After making adjustments where necessary to ensure the firewall is turned on, test your connectivity to ensure you can access a connection. Also, check Outlook to see whether the error message has been resolved. If the error persists, consider the next solution.

Method four: Disable Third-party Security Apps

Third-party apps like anti-virus software can sometimes cause interference, leading to errors. For this reason, check if the antivirus on your device is the source of the issue. Start by disabling the antivirus software. You may also turn off the software’s email scanning feature to verify whether or not that is the cause of the error.

Note that disabling your antivirus is only a temporary solution as it is not recommended that you use your computer without such protection in place. Consider replacing your antivirus or uninstalling and reinstalling for a permanent fix if indeed your issue with error code 0x800ccc0f was caused by interference from third-party apps.

Method five: Automated Tool

Also, consider downloading a powerful automated tool to protect your machine from possible errors in the future.

Device drivers are needed in order for the hardware and software to communicate in an operating system. Some of these drivers are digitally signed. These kinds of drivers are drivers that are signed by their issuing authority in a way that the end-user or any third party won’t be able to modify them. And there are times when you encounter an error that says, “Windows requires a digitally signed driver” when you try to install or update device drivers. Driver Signing is the process of associating a digital signature with a driver package. Digital signatures are used in Windows device installations to verify the identity of the vendor providing the driver packages as well as to verify the integrity of the driver packages. All the drivers you usually install on your PC from Windows Update, Original Equipment Manufacturers, or some other third-party driver download software and so on must be verified digitally by Microsoft through the digital signature. A digital signature is an electronic security mark that verifies the publisher for the driver and all the relevant information related to it. That’s why Windows won’t run a driver if it isn’t certified by Microsoft, be it a 32-bit or 64-bit system – this is called the Driver Signature Enforcement. The only Kernel-mode drivers that Windows 10 will load are the ones that are digitally signed by the Dev Portal. However, the changes only affect the new installations of the operating system with Secure Boot on while the non-upgraded fresh installations would require drivers that are signed by Microsoft. The “Windows requires a digitally signed driver” error indicates that the driver you are trying to update or install hasn’t been signed digitally by the issuing authority, preventing you from installing or updating it. To resolve this issue, you can try to update the drivers directly from the manufacturer’s site. You could also disable driver signing via Group Policy Editor.

Option 1 – Update the device drivers directly from the manufacturer’s site

The reason why you’re getting the “Windows requires a digitally signed driver” error in the first place is that you might have downloaded the drivers from external media. It could also be that the drivers didn’t update for some time now and the issuing authority changed its policies. Thus, you can try to update the drivers straight from the manufacturer’s website and install them. If this option didn’t work, then you’ll have to disable the driver signing or its recognition in Windows 10. Keep in mind that doing so is not advisable if you have to use the concerned driver.

Option 2 – Disable driver signing via Group Policy Editor

• Tap the Win + R keys to open the Run utility and type “gpedit.msc” in the field and tap Enter to open the Group Policy Editor.
• After that, navigate to this policy setting: User configuration > Administrative templates > System > Driver installation
• Next, double click on the “Code signing for device drivers” entry located on the right pane to open its properties where you’ll see the following description:

“This setting determines how the system responds when a user tries to install device driver files that are not digitally signed. It establishes the least secure response permitted on the systems of users in the group. Users can use the System in Control Panel to select a more secure setting, but when this setting is enabled, the system does not implement any setting less secure than the one the setting established. When you enable this setting, use the drop-down box to specify the desired response. “Ignore” directs the system to proceed with the installation even if it includes unsigned files. “Warn” notifies the user that files are not digitally signed and lets the user decide whether to stop or to proceed with the installation and whether to permit unsigned files to be installed. “Warn” is the default. “Block” directs the system to refuse to install unsigned files. As a result, the installation stops, and none of the files in the driver package are installed. To change driver file security without specifying a setting, use System in Control Panel. Right-click My Computer, click Properties, click the Hardware tab, and then click the Driver Signing button.”

• Now select the radio button for “Enabled” and select Ignore from the drop-down menu under “When Windows detects a driver file without a digital signature”.
• Then click on the Apply and OK buttons to save the changes made. This will get rid of the “Windows requires a digitally signed driver” error but take note that this will also make your system less secure.

The TWCU.EXE or TP-LINK Wireless Client Utility is a configuration application required to run wireless adapters successfully. The TP-LINK Wireless Client Utility application only exists on computers that are using the TP-LINK adapters. Upon the installation of this application, the service will be automatically added to the Windows service list that will continuously run in the background. The Twcu.exe is placed at the C:\Program Files\TP-LINKTP-LINK\Wireless Utility folder and is used by TP-LINK to connect to the internet. The name of the main executable file is twcu.exe and can be viewed in the Services tab of the Task Manager. If you are one of the users who just upgraded to Windows 10 from the previous Windows versions, then you’ll most likely see an error saying, “Failed to load the library file!” that has something to do with twcu.exe or TWCU. This error pops up when you go to your desktop and every time you log into your Windows 10 PC. Like pointed out, this error is related to the TP-LINK Wireless Client Utility and every user who is using the TP-LINK Wireless Client Utility is experiencing this problem which may be due to some compatibility issues especially when you start getting this error right after you upgraded to Windows 10. To fix this problem, follow each one of the options given below.

Option 1 – Try running in Compatibility Mode

The best thing you can do is to run the TP-LINK Wireless Client Utility in the compatibility mode since the problem is due to some compatibility issue. To run this utility in the compatibility mode, here’s what you have to do:

• Look for the TP-LINK Wireless Client Utility which should be located on your desktop.
• Once you find it, right-click on it and select Properties from the context menu.
• After that, go to the Compatibility tab and mark the checkbox for “Run this program in compatibility mode for:” and from the drop-down list, select either Windows 7 or Windows 8.
• Click the Apply button and then click OK to save the changes made and check if it has resolved the issue or not.

Option 2 – Try troubleshooting compatibility

This option is almost the same as the first one except it is an alternative way of fixing the TP-LINK Wireless Client Utility in case the first one didn’t work. In this option, you will troubleshoot the compatibility issue of the TP-LINK Wireless Client Utility.

• Look for the TP-LINK Wireless Client Utility which as mentioned, is on your desktop.
• Then right-click on it and select the “Troubleshoot compatibility” from the context menu.
• After that, click on the “Try recommended setting” option. Once the process is done, the error message should be gone.