How to Enable Last Active Click feature

Internal Error 2324 - What is it?

Internal Error 2324 occurs when you try to upgrade Firefox on your Windows 7 PC. The program fails to install and run successfully. The following error message is displayed:

‘The installer encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2324.’

Solution

Error Causes

This error may occur due to different reasons. These include:

• Viral infection
• Bad registry entries (cookies or traces of old version of Firefox program)
• Other programs running on your PC during Firefox program installation
• Installation was not performed from the Administrator account

To use the Firefox web browser successfully on your PC, you first need to resolve error 2324 on your system.

Further Information and Manual Repair

To repair error 2324, try the following methods:

Method 1 - Perform a Clean Reinstall.

This means to remove the Firefox program completely from your PC and then reinstall it. To do this, remove the Firefox installation folder saved in one of the locations by default: C:\Program Files\Mozilla Firefox C:\Program Files (x86)\Mozilla Firefox Now download the latest Firefox version on your PC and save the setup file on your computer. After that double click, the downloaded installation file and follow the steps illustrated in the wizard to install Firefox on your PC.

Method 2

Sometimes Firefox installation may fail because of the interference from other programs running on your PC. Therefore, it is advisable to close all programs running in the background when upgrading the Firefox program. You can also disable programs like Logitech QuickCam and Spybot Tea Timer.  These are some of the many programs that are notorious for interfering with Firefox updates.

Method 3 - Scan for viruses to resolve.

Viruses are malicious programs that often enter computers through files downloads from unreliable websites and phishing emails. These programs then hide in your PC and infect it. You may often experience problems during program installation if your PC is infected by viruses. To fix the issue and ensure smooth Firefox program installation on your system, simply run an antivirus. Antivirus scans and detects all viruses in a few minutes. Upon detection, remove them right away to ensure your PC is free from such malicious programs. Now try updating Firefox on your system again. If it is updated smoothly, then the error is resolved.

Method 4

The registry of your system stores all the activities performed on your PC. You may have uninstalled the old Firefox version from the Control Panel but the traces of the uninstalled program may still remain in the registry as bad entries. These bad entries may be causing error 2324 to pop up on your PC. To resolve, you need to remove these entries from the registry. For quick removal, download Restoro. It is a user-friendly PC Fixer with a registry cleaner that scans and removes all obsolete files stored in the registry such as incorrect registry keys, bad entries, cookies, and junk files. Click here to download Restoro.

As you know, all the web browsers come with the support of auto-updates which include both Google Chrome and Mozilla Firefox. However, with these updates, the browser comes with the support of a new web APIs and better rendering. Although there could be a lot of problems that may arise due to these updates. These problems consist of depreciation of features, incompatibility with some websites, to name a few. It includes incompatibility with some websites, depreciation of features, and more. This might push someone to stop the auto-updates of these web browsers. So, in this guide, we will be checking out how to stop auto-update in Google Chrome and Mozilla Firefox on Windows 10. Thus, if you want to be rid of these issues, then you can disable the Chrome & Firefox auto-update and you can do that by either using the Windows Services Manager and the System Configuration utility.

Option 1 – Disable Chrome & Firefox auto-update via Windows Services Manager

The first thing you can do to disable the Chrome auto-update is through the Windows Services Manager. To do so, follow these steps:

• First, tap the Win + R keys to open the Run dialog box.
• Next, type “services.msc” in the field and hit Enter to open the Windows Services Manager.
• After that, you will see a list of services and from there, look for the Google Update Services (gupdate) and Google Update Service (gupdatem).
• Once you find these services, right-click on each one of them and select Properties and then make sure that the Service Status is set to be Stopped.
• You should also select the Startup Type to Disabled and click on the Apply and OK buttons.
• Now restart your computer. This should stop the automatic update of the Chrome browser.

Option 2 – Disable Chrome & Firefox auto-update via System Configuration utility or MSConfig

• Tap the Win + R keys to open the Run utility and type “msconfig” in the field and tap Enter to open the System Configuration.
• After that, go to the Services tab and uncheck the two entries, namely Google Update Service (gupdate) and Google Update Service (gupdatem).
• Next, click on the Apply and OK buttons to save the changes made.
• Restart your computer.

Note: Now that you’ve stopped the auto-update in Firefox, it’s time for you to stop the auto-update in Mozilla Firefox. To get started, follow the steps below.

• Open the Mozilla Firefox browser and click on the hamburger menu located on the top-right portion of the screen.
• After that, select Options and under the General panel and then go to the Firefox Updates section.
• Next, click on the radio button for updates but select the option to let you install them.
• You also have to uncheck the options named “Use a background service to install updates” and “Automatically update search engines”.
• Once done, restart the Firefox browser. This should stop the automatic update.

There are a lot of users who use their Windows 10 PCs to create and access data on their servers using their network. However, some of them reported getting an error saying that the server is not accessible. Here’s the full content of the error message:

“\server is not accessible. You might not have permission to use this network resource. Contact the administrator of this server to find out if you have access permissions. Logon Failure: The target account name is incorrect.”

If you are among the users who experience the same issue, read on as this post will help you resolve this error when accessing your server. But before you start troubleshooting the problem, you might want to perform System Restore, especially if tend to create one. To use System Restore, here’s what you have to do:

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If System Restore didn’t help in fixing the ACPI.sys Blue Screen error now’s the time for you to make use of the potential fixes laid out below.

Option 1 – Try rebooting your router

The first thing you can try to do to fix the error is to simply restart your router. All you need to do is reboot the router from its Admin panel or you can also turn it off manually and turn it back on after a couple of seconds so that it can completely reboot. Once you’re done, try accessing your server again and see if the error is now fixed.

Option 2 – Try checking the status of the Workstation Service

You might want to check the status of the Workstation Service as the error might have something to do with it.

• Tap the Win + R keys on your keyboard to launch the Run utility.
• Then type “services.msc” in the field and click OK or hit Enter to open the Windows Services Manager.
• After opening the Services Manager, you will see a list of all the services on your computer and from there, locate the Workstation Service.
• Double click on the Workstation Service to open its Properties.
• Next, Stop the Service and Start it again or you can also right-click on it and select Restart and then make sure that its Startup type is set to Automatic.
• Now restart your computer and check if the error is fixed.

Option 3 – Try to change the File Sharing Connections setting

You can also try to change the File Sharing connections setting. All you have to do is go to Control Panel > Network and sharing center > Advanced sharing settings > File sharing connections. From there, you need to select “Enable file sharing for devices that use 40 or 56-bit encryption and check if it helps in fixing the problem. If not, undo the changes you’ve made and proceed to the next given option.

Option 4 – Try checking the Network Configuration

Checking the Network Configuration can also help you fix the error. Refer to the steps below to do so:

• Right-click on the Wi-Fi connection or on the Ethernet connection icon located in the system tray.
• Then select open Network and Internet Settings and then click on the “Change Adapter Options”.
• After that, a new window will appear and from there, select the network connection that connects your computer to your network – this can either be a Wi-Fi connection or Ethernet connection.
• Right-click on that connection and select Properties where you will see a list of items.
• Select the Internet Protocol Version 4 or Internet Protocol Version 6 from those items according to your system requirement.
• Then click on the Properties button.
• Check if everything is now configured as to how it is supposed to be and then check if the error is resolved.

Option 5 – Try to reset Winsock, TCP/IP & Flush DNS

You might also want to try resetting Winsock, TCP/IP, and flushing DNS might help you resolve errors. To do so, follow these steps:

• Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
• After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.

1. netsh winsock reset – type in this command to reset Winsock
2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
3. ipconfig /flushdns – type in this command to flush the DNS cache

• Next, restart your PC and check if the problem’s fixed.

Option 6 – Run the Network Adapter Troubleshooter

• Open the Search bar on your computer and type in “troubleshoot” to open the Troubleshoot settings.
• Next, scroll down and select the “Network Adapter” option from the right pane.
• Then click on the Run Troubleshooter” button.
• After that, your computer will check for any possible errors and will pinpoint the root cause of the problem if possible.

Steam has cemented itself as the largest digital game shop in the World. First, release all the way back on September 12^th, 2003, it was meant to be a standalone software client aimed to deliver updates to Valve’s games. It was soon expanded to include titles from third parties. The greatest Steam expansion and its popularity started in 2004 with the release of Half-life 2. Steam allowed prepurchased editions to be downloaded before the official release of the game making it available for play the moment it was officially out. Very soon after Steam gained its popularity, Valve has opened doors to other developers and offered them to use Steam as means for a digital distribution platform. Today it hosts over 30000 different game titles, not including DLC or applications. And how soon Valve’s steam deck is coming out soon we would like to share some great tips and tricks about Steam itself for easy everyday gaming.

Steam guard account security

Security of any of your accounts should be something that you really take seriously. So as always use a strong password for Steam but if you want an extra layer of security for it, and you should, use the Steam built-in feature: Guard Account Security. In order to activate Security Guard go to Steam>Settings>Account>Manage Steam Guard Account Security. Once enabled you will be able to use the Steam mobile application for special code when opening Steam or your email address.

Use Steam beta feature

Once a Steam account is created by default you will download and install the client. In the client, you will have the latest features available but there are more Steam features than default ones, beta features that can offer some improved and new functionality, and do not worry, they are stable and bug-free. I have been in Steam beta for years and not even once have I had any issues with the client itself but I have always had the latest features that will come to regular users later. To enable beta participation to go to Steam>Settings>Account, open the drop-down Beta participation menu, and choose Steam Beta Update. Confirm on OK and restart the Steam client. You will now get all the latest features first.

Manage your library via Collections

The collection is a neat idea for organizing your large game library into different collections or sections easily expanded and contracted for easier navigation and organization. To add the game to a collection just right-click on it and select Add To>New Collection, make a name for a collection like action, RPG, or whatever rocks your boat, and you are done. Once the collection is created other games can be added to it simply just by dragging it into the desired collection.

Make shelves

Shelves are ways to see your collections in the larger areas of the Steam clients. By clicking Add Shelf>Choose a Shelf, you can now add your collection to a shelf on the larger part of the client as a horizontal scrolling container with your chosen games. There are also some predefined shelves like All Games, Recent friend activity, and more.

Hide Game from Library

By right-clicking on a game and selecting Manage>Hide This Game you will remove the game from the active view of your Steam library. Note that the game will still be owned and a part of your library, you will just not be able to see it. This is a great feature when for example you have some things that came as a part of the game pack you are not really interested in when you have 2 different versions of the same game as for example standard and deluxe edition or just by simply not wanting to have game visible in the library. You can find a hidden game by typing its name in the search box and from there you can unhide it.

Play game soundtracks inside Steam

Some games offer you to purchase their soundtracks if you like music from them and some even include OST with a regular purchase. Steam lets you play these soundtracks and even lets you import your own music library folder into it in order to play all of your music inside the client itself. It has even options to automatically stop music playing once the game is run and you can make playlists as well. Your purchased game soundtracks are automatically included, the rest you will need to add by pointing Steam to the folder where you keep music in.

Configure gamepad

Inside Steam, you can configure your gamepad’s general settings, big picture settings, desktop settings, etc. Steam embraced the idea that many OC users these days own and play with gamepads so it has implemented configuration options inside it. To configure your pad go to Steam>Settings>Controller.

Use big picture Steam mode

Big picture mode is Steam's idea of making Steam an entertainment center. Once it is activated it switches from the application into full-screen mode aimed at large TV screens or monitors. You can easily navigate through it via gamepad, mouse, keyboard, or other devices. You have access to the store, your game library, etc. Same as your typical steam app but a little different. You can easily activate it via View> Big Picture Mode and see for yourself is this something you prefer over a standard application layout.

Enable Steam Cloud

Steam Cloud is a great feature that uses cloud storage to save your game progress meaning that you can easily switch to another PC, install games there and continue where you have left off. Many games support this feature instead of keeping saves locally and it is a great feature worth turning it ON. To turn and use Steam Cloud service go to Steam>Settings>Cloud>Enable Steam Cloud Synchronization. Just remember to check does game you are playing supports this option.

Share your Games via Family sharing

Family sharing is a Steam feature allowing you to share your game library with up to 5 accounts on up to 10 different devices. This is a great way to let other members of your family or even close friends enjoy some games you have or vice versa. They will get as well their own save games so you can sleep safe knowing that your progress can not be changed or hindered. Family sharing can be turned ON by logging into PC Steam client where you would like to share your library and navigate to Steam>Settings>Family and then clicking on Authorize Library Sharing On This Computer.

Refund a game

Sometimes the game is not the same as advertised, sometimes it will not work on your PC, sometimes hardware specifications are too high making the game unplayable, etc. For whatever reason, you might have Steam offers you a full game price refund if you wish to do so, you only need to meet 2 criteria, the game must have been purchased within 2 weeks period, older purchases cannot be refunded, and your game playtime must not be over 2 hours of game time. If you fit into this category all you need to do in order to get the full money back is going to Help>Steam Support, pick a recent game from the eligible list, and ask for a refund.

Gift a game

As you can buy gifts for your friends or loved ones in real life, Valve made sure you can do it in digital as well. Gifting game via Steam is simple and straightforward. Choose a game you wish to gift, go to your shopping cart and instead of clicking Purchase for myself, click on Purchase As a Gift, from there you will be taken to your friend list to choose to whom you would like to gift a game along with the option to write a little note to the receiver like happy birthday, enjoy or whatever.

Stream games in Steam itself

Although Steam is not there yet in streaming as Twitch or Facebook gaming is, there is an option to stream your game sessions on it. Click on Steam>Settings>Broadcast to make all adjustments and start streaming. You can also watch streams from your friend list and Steam is now broadcasting popular streams directly to its client if you want to watch it.

Take a game screenshot

By pressing F12, you can take a screenshot from any game and save it inside your Steam cloud library. You can change of course this default screenshot key via Settings>In-Game and if you would like to see your screenshots you can always do it under View Screenshot Library on a game’s page. That’s it, our Steam tips and tricks for easy and good gaming life, I hope to see you soon on errortools.com for your daily articles, tips, and tricks.

Blue Yeti has gained popularity among streamers and users that want a high-quality mic for their setup. Without going into details of the hardware itself I will say it is a pretty good mic. Now the issues that have been reported with it are that Windows 11 can have issues with it resulting in the microphone not being recognized by the operating system. If you are one of the unfortunate Blue Yeti users and have this issue, do not despair because we have a solution for you, several to be more precise so you can easily fix the issue and get back to talking.

Check cables

Sometimes it is not a software problem at all. First thing is to check if by any chance cable of the mic is disconnected, damaged, or similar. If the cable seems fine next step is to plug in the mic into another port in order to eliminate faulty jack on the computer. If nothing happened the last thing to try is to connect the mic to another computer so we can be sure that the mic itself is in working order so we can focus on software. If by any chance mic is not working on another computer that some hardware inspection of it will be required.

Set Blue Yeti as a default device

There is a chance that Windows 11 has not set Blue Yeti as a default audio device for recording and therefore you can not use it. In order to eliminate and fix this issue, right-click on the speaker icon on the taskbar in the far-right part of it and choose sound settings. Go down to the input section and pick Blue Yeti beside Choose device for speaking or recording.

Update driver

More often than not device not working is tied to malfunctioning or a bad driver. In order to eliminate and resolve this issue right click on the Start icon and choose device manager. Inside device manager expand the Sound, video and game controllers section. Right-click on each device in the section and choose update driver. Wait for the update to complete and restart your system.

Run the troubleshooter

Press ⊞ WINDOWS + I to open Windows settings. Go to System in the left pane and click on it. In the right panel choose and click on troubleshoot. Inside troubleshoot click on Other. Scroll down and locate the Recording Audio troubleshooter and then click on Run next to it. Wait for the troubleshooter to finish and follow on-screen instructions to resolve the issue.

Check Blue Yeti microphone privacy setting

Not very often, but sometimes privacy settings can be the issue even when everything else is working perfectly. In order to check privacy settings press ⊞ WINDOWS + I to open Windows settings and go to Privacy & Security on the left panel and click on it. On the right panel click on the microphone. Make sure that toggle next to Let apps access your microphone is ON.

Installer Error 1603 - What is it?

Installer Error 1603 message occurs during the installation of the Microsoft Windows installer Package. The error message is often displayed as the following:

'Error 1603: A fatal error occurred during installation.'

It indicates a problem occurred during the installation process and unsuccessful installation.

Solution

Error Causes

The installer error 1603 may occur if:

• The folder you are trying to install the Windows Installer package to is encrypted
• The system account does not have full control permissions
• Incorrect installation
• Registry issues

Further Information and Manual Repair

To resolve this error on your system, try the solutions listed below:

Solution 1: Install-Package in an Un-Encrypted Folder

Try installing the package to a folder that is not encrypted. However, if the error still persists, try other solutions listed below.

Solution 2: Enable Full System Control Permissions

Sometimes the error may occur when you don’t have system full control permissions. To enjoy full control permissions here’s what you need to do, go to my computer and right-click the drive that you wish to install the Windows Installer Package to. After that click properties and the security tab. If you can’t locate the security tab, this means your Simple File Sharing feature is turned on. You need to turn it off to continue. For that go to my computer, tools, and then click folder options. Now here press the view tab and check the Simple File Sharing box to turn it off. Press OK to save changes. Now you will be able to locate the security tab. Click on the Security tab and verify the name box that contains the system user account. If the system user account is empty then insert the account name. To insert, click Add, and then select user's dialog box, add a name, and close. Now go to the permissions section and check the box ‘Allow’ under full control. After that go to the ‘Advanced’ tab and do the following: If you are an XP user, select ‘Replace permission entries on all child objects with entries shown here that apply to child objects’ and then press OK to confirm. If you are not an XP user, then follow the same instructions but select the check box that says ‘Reset permissions on all child objects and enable propagation of inheritable permissions’ for the system account. Now click OK to confirm. To activate changes you will have to wait for a while. Once the changes are activated, try installing the Windows Installer package again.

Solution 3: Clean and Repair Registry

The Installer error 1630 can occur due to registry problems as well. To resolve registry-related issues download Restoro. This is a cutting-edge and advanced registry cleaner that scans your entire PC for registry-related errors in seconds and resolves them spontaneously. It removes all the unnecessary junk files, bad keys, invalid registry entries, cookies, and internet history cluttering and corrupting the registry. It repairs the damaged system files and repairs the registry right away thereby resolving Installer Error 1630 on your PC. It is safe and efficient. It is embedded with an intuitive algorithm and a sophisticated user-friendly interface. It is easy to use and operate. You can download it on any Windows version. Besides functioning as a registry cleaner, it also functions as an antivirus and a system optimizer. Click here to download Restoro on your PC to resolve all registry issues generating the installer error 1603 on your system.

As you know, the Google Drive service is a Backup and Synchronization service provided by Google. It was launched way back in April 2012 which provides users with the options to synchronize, store and share files by uploading them to Google’s servers where they stay until they are deleted personally by the users and can be accessed anywhere using the Google Account that’s used to upload them. Recently, a lot of users reported that they were unable to connect to Google Drive from their Windows 10 computers. This kind of problem has been noticed in the middle of the upload process and can be seen at times after the app launches. If you also experience the same issue, then you’ve come to the right place as this post will guide you in fixing it. There are a lot of possible reasons why this kind of problem occurs. It could be that the app was not able to launch properly or the internet got disconnected when the app was about to launch. It is also possible that the Firewall has blocked the app from connecting to the internet or that the antivirus program is preventing the app from making contact with its database. Aside from that, it is possible that the account you are using on your computer is preventing Google Drive from connecting to the internet due to some configuration errors. Follow the suggestions provided below to fix the connection issue with Google Drive.

Option 1 – Configure the Firewall

As mentioned, the Windows Firewall might be blocking the app from contacting its database so, in this option, you have to allow Google Drive through the Firewall. To do so, follow these steps:

• In the Windows Start Search, type “firewall” and click on the “Allow an app or feature through Windows Firewall” option from the search results.
• After that, you will see a list of apps, and here, click on the “Change Settings” button.
• Next, scroll down and make sure to check both the “Public” and “Private” options for Google Drive.
• Now click on Ok to save the changes made and then try to launch Google Drive again.

Option 2 – Try to launch Google Drive again

Google Drive might have not launched properly that’s why it can’t connect to its servers so you can try to launch it again and see if it helps.

• Tap the Ctrl + Shift + Esc keys to open the Task Manager.
• Next, go to the Processes tab and click on the “View” option located at the top.
• After that, uncheck the “Group by Type” option and click on the “Google Drive Sync” from the list of processes.
• Then click on the “End Task” option and close the Task Manager.
• Launch Google Drive again and see if the issue is now resolved.

Option 3 – Temporarily disable third-party antivirus

Aside from Firewall, antivirus programs, especially the third party ones, are also known to block files applications the instant it detects a threat to the system. Thus, your antivirus program might be the reason why you can’t download anything on your Windows 10 computer. To fix this, you can try to disable the antivirus program on your computer in the meantime and then try to launch Google Drive again. Do not forget to enable them again as disabling them can leave your computer vulnerable to cyber threats.

Option 4 – Try to create a new account

There are times when a certain configuration for a user account might be blocking some elements of the Google Drive app. In such cases, you can try to create a new account to fix the problem.

• Click on the Windows key and then click on the icon for Settings.
• From there, click on the Accounts button and select the “Family & Other People” option from the left pane.
• Next, click the “Add someone else to this PC” option.
• After that, click on the “I don’t have this person’s sign-in information” option and select the “Add a user without a Microsoft Account” setting.
• Type in the credentials for the new account you are creating and click on Next.
• After the account is created, click on the account and then select the “Change account type” option.
• Click on the drop-down menu and select the “Administrator” option and then click on OK.
• Now sign out of the current account and sign in to the new one and then open Google Drive again.

If you are trying to connect an external device to your computer but you suddenly encounter an error that says, “Device requires further installation”, then you’ve come to the right place as this post will guide you on how exactly you can fix this error. In most cases, USB sticks, headphones, speakers, and other external devices, install drivers automatically once you connect them to your computer which means that the drivers are downloaded and installed in the system as soon as the external device is plugged in. However, if the driver has become corrupted or outdated, you might encounter an error like the

“Device requires further installation”

Aside from corrupted or outdated drivers, the error could also be caused by pending updates, an incorrect version of the Intel PROSet Wireless driver, or checking the wrong event. Whatever the cause is, this post will provide you with some potential fixes that can help you resolve the problem. But before you troubleshoot the problem, ensure that your Windows 10 computer is updated to its latest version and you must also not forget to check that you’re checking the correct event on the Event Viewer. Once you have these things covered, proceed to the instructions below.

Option 1 – Try to update the device drivers to the latest version

One of the most likely root causes of the “Device requires further installation” error is either outdated or corrupted drivers in your computer. This kind of problem is more common on several devices like scanners and printers for which the drivers are provided with them.

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in devmgmt.msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for any outdated device drivers and click on each one of them.
• After that, right-click on each entry of the device drivers and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Note: You also opt to download the latest versions of the device drivers directly from the website of the manufacturer. Once you’ve downloaded them, you can install them into your computer right away and then try connecting the external device again. On the other hand, you can also try to reinstall the device drivers.

Option 2 – Try to install the latest version of the Intel PROSet Wireless driver

A lot of users who experience the problem reported that their wireless driver wasn’t also working properly and it was then found that it was caused by the outdated Intel PROSet wireless driver. Thus, to fix the problem, you need to install the latest version of this driver from the intel.com website and install it on your computer. When you download the driver, make sure that your computer is running an Intel system and then download the correct driver depending on whether your computer is a 64-bit system or a 32-bit one.

One of the most useful utilities on a Windows 10 computer is the Windows File Explorer. It is undeniably one of the File Managers out there full of features on all the platforms. However, it is not without its issues and one of the most common ones most users encounter is when you are trying to open a folder or a location on File Explorer and it displays a message saying, “Working on it…” as it tries to load the content of that location or folder. This kind of issue mainly occurs to computers that run on an HDD although that doesn’t mean that it can’t happen to other computers that run an SDD. And so if the File Explorer on your Windows 10 computer keeps getting stuck on the “Working on it…” message along with a green animation bar moving very slowly while loading the contents of the folder, then it’s best if you follow the options given below to resolve this problem.

Option 1 – Try deleting the contents of the Automatic Destinations folder

• Tap the Win + R keys on your keyboard to open the Run utility.
• And then type “%AppData%MicrosoftWindowsRecentAutomaticDestinations” and hit Enter to open this location.
• From there, select all the files and tap the Shift + Delete key combination.
• After that, you will get a prompt that will ask you if you want to delete all the files permanently, just click on Yes. This will delete all the Quick Access cache.
• Now check if you can now open a folder or a location without the “Working on it…” message.

Option 2 – Try to rebuild the Search Index

• First, open the Indexing Options using the Search bar.
• Next, click on the appropriate listing, e.g. Users folder.
• After that, click on the Advanced button. This will open a mini-sized window and from there, go to the Index Settings tab.
• Then click on the “Rebuild” option under the Troubleshooting section.
• Now click on OK after the rebuilding is completed. This should rebuild the search index for all the files and thus, fix the File Explorer stuck on the “Working on it…” message.

Option 3 – Try to optimize the folder for General Items

You might also want to try optimizing the folder for General Items as it can help the File Explorer to load the contents faster.

• Just right click on the folder that takes time to load the contents in it and is showing the “Working on it…” message.
• After that, click on Properties to open the Properties mini window.
• From there, go to the Customize tab and click on the drop-down menu to “Optimize this folder for” under the “What kind of folder do you want?” section and then select General Items.
• Then check the checkbox with a label that says, “Also apply this template to all subfolders” and click on the OK button to save the changes.
• Restart File Explorer and check if the problem is now fixed or not.

Option 4 – Try performing a System Restore

Running System Restore can also help you resolve whatever issue that’s causing the “Working on it…” message. You can do this option either by booting into Safe Mode or in System Restore. If you are already in the Advanced Startup Options, just directly select System Restore and proceed with the next steps. And if you have just booted your PC into Safe Mode, refer to the steps below.

• Tap the Win + R keys to open the Run dialog box.
• After that, type in “sysdm.cpl” in the field and tap Enter.
• Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
• After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

If an error suddenly pops up that states, “A problem prevented the document from being scanned” when you’re scanning a document in your computer, then you’ve come to the right place as this post will guide you on how exactly you can fix the problem. A lot of users have reported that they receive a two-layer error message when they try to scan their documents – the first screen throws an error message that says, “Error applying Settings to Driver” while the next error message states, “A problem prevented the document from being scanned”. As a result, the scanning won’t be completed which defeats the whole process of buying a printer with a scanner. As you can see the two error messages point to two different situations, while the other one is pointing at the driver, the second one points to the scanning problem. To resolve these issues, there are several suggestions you need to check such as follows:

Option 1 – Run the Printer Troubleshooter

One of the first basic troubleshooting you can perform to resolve the printer issue is running the Printer Troubleshooter. This built-in troubleshooter can detect and automatically fix the problem for you. To use it, follow these steps:

• Tap the Win + R keys to open the Run dialog box.
• Next, type “msdt.exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open the Printer Troubleshooter.
• Then click the Next button and follow the next on-screen instructions to fix the issue with the printer.

Option 2 – Try updating the Printer drivers

You might also want to try updating your printer drivers. All you have to do is locate the USB Composite Device. For complete details, follow the steps below.

• First, click the Start button and type “device manager”.
• Then click on the “Device Manager” from the search results to open it.
• From there, look for the USB Composite Device option and right-click on it, and select the Update Driver from the options.
• Restart your PC and then click the “Search automatically for updated driver software” option.

Note: You also have the option to download the latest version of your Printer from the manufacturer’s website.

Option 3 – Try to reset the settings of the Printer or reinstall it

If none of the two options given above worked, you can try to either reset the printer settings or reinstall the printer so that it can go back to its default state. However, if it doesn’t work, you can try to uninstall the printer as well as its related drivers. To do so, follow these steps:

• First, go to Settings > Devices > Printer and Scanners.
• After that, select the printer and select the Remove Device option.
• Once done, restart your computer and check again and see if the error is now fixed.

Option 4 – Try to modify the Registry settings for the Still Image devices

In case you don’t know, Windows has Registry settings for the Still Image devices like Scanners and Printers. And these devices have vendor-specific settings that if ended up getting corrupted or misconfigured then you will most likely encounter errors like “A problem prevented the document from being scanned”. Thus, to fix this error, you can try modifying the Still Image devices registry settings, and to do that, you need to follow the instructions below but before that, make sure that you create a System Restore Point first.

• Once you’ve created a System Restore point, tap the Win + R keys to open the Run dialog box and type “Regedit” in the field, and then hit Enter to open the Registry Editor.
• Next, navigate to this registry key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlStillImage
• From there, right-click on the “StillImage” registry key and delete it.
• After that, exit the Registry Editor and restart your computer.
• Once your computer has restarted, Windows will recreate the settings of the Still Image devices back to their default settings.