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Error Code 7 - What is it?

‘The file I386Ntkrnlmp.exe could not be loaded. The error code is 7.’ or ‘The file I386L_intl.nlf could not be loaded. The error code is 7.’

Solution

Error Causes

• Incorrect settings of the BIOS
• Faulty RAM modules
• Registry corruption

Further Information and Manual Repair

Method 1 - Change Back the BIOS to its Default Settings

Method 2 - Remove the Faulty RAM

Method 3 - Repair the Corrupted Registry

Option 1 – Try to check the status of some Windows Update Services

• Tap the Win + R keys to open the Run dialog box.
• Next, type “services.msc” in the field and hit Enter or click OK to open Services.
• From the list of Services, look for the following services and make sure that their Startup type is as follows:
  • Windows Update – Manual (Triggered)
  • Background Intelligent Transfer Service – Manual
• After that, check if the Service status of the listed services above is set to Running. If they’re not, click on the Start button to start these services and then check if you can now enable the Windows Update service or not.

Option 2 – Try to grant Full Control of the System Volume Information directory

• First, tap the Win + X key combination and then select Command Prompt (Admin) from the given menu.
• After opening Command Prompt with admin privileges, type the following command and tap Enter to execute it:

c md.exe /c takeown /f "C:System Volume Information*" /R /D Y && icacls "C:System Volume Information*" /grant:R SYSTEM:F /T /C /L

• Once the command is executed, it will run a batch of tasks and will show each one of their statuses on the command line window and once they’re done, exit Command Prompt.
• Now restart your computer and see if it fixed the problem or not.

Option 3 – Try to disable your antivirus program or Firewall

Option 4 – Try running the DISM tool

• Open the Command Prompt with admin privileges.
• Then type in the following commands and make sure to hit Enter right after you type each one of them:
  • Dism /Online /Cleanup-Image /CheckHealth
  • Dism /Online /Cleanup-Image /ScanHealth
  • exe /Online /Cleanup-image /Restorehealth
• After that, wait until the process is finished and do not close the window as the process will probably take a couple of minutes.
• Once it’s done, restart your computer.

Option 5– Run the Windows Update Troubleshooter

Option 6 – Run Microsoft’s online troubleshooter

Option 1 – Delete the file using Command Prompt

• In the Start menu, type in “Command Prompt” to search for it or you could also click the search button right next to the Start menu and then right-click on the related result and select the option “Run as administrator”.
• Once you’ve opened Command Prompt, copy and paste the command given below and tap Entre after you do so. You also have to make sure that you key in the correct path where the file is located as well as its name.

• After that, you will see the “Operation completed successfully” message on your screen. If you don’t, check if you’ve really inputted the correct location of the file or its name.

Option 2 – Use a Command Prompt tweak to rename the file

• In the Start menu, type in “Command Prompt” to search for it or you could also click the search button right next to the Start menu and then right-click on the related result and select the option “Run as administrator”.
• After opening Command Prompt, type in “cd” followed by the path where the file is located with this format – “C:\Folder1\Folder2\Folder3”. However, you have to omit the problematic file this time. To put it simply, the last folder in the command must be the folder where the file is located.
• After inputting the command, tap Enter on your keyboard and then use the set of commands given below. Note that each command is a new line so you need to tap Enter after copying each line.
  • DIR /A /X /P
  • RENAME (the current name of the problematic file) (a non-problematic name)
  • EXIT

Option 3 – Use Command Prompt to delete the file without any extension

• Follow the first two steps from the previous option above so you can navigate to the location of the file accurately just be careful in inputting the folders.
• Don’t forget to tap Enter right after each command and then use the next command below so you can delete the affected file which has no extension:

del *.*

• After you’re done, open the File Explorer and then check if the file is now deleted or not.

Option 4 – Try using another workaround without using Command Prompt

• Look for the affected file or folder on your PC using File Explorer. Once you found it, right-click on it and select the “Add to archive” option from the context menu.
• Once the archiving options window pops up, look for the “Delete files after archiving” option and make sure that you select it then click OK to start archiving the folder or file. After that, you should now notice the file no longer exists.
• After that, delete the archive file as well.

Solution

Error Causes

Further Information and Manual Repair

• Permanently Un-Installing the Adobe.dll Component is one of the better methods for repairing the malfunction.

• Quit the many processes operating on your Computer and you may get rid of the adobe.dll malfunction.

• Utilize Microsoft System Configuration Utility

• Perform Scans On Your Computer

• Repair Adobe.Dll Files and Settings' Errors.

Free Ride Games is a desktop casual game program and potentially unwanted application. It sets its player to run in startup boot with Windows and installs additional files outside of its designated installation folders. The software reads PC information to display targeted advertising and runs a background process that cannot be shut down even by exiting the FreeRide Player. The player runs in full screen with no visible window controls to exit or minimize, and contains unskippable advertising in its function. While not malicious, the FreeRide Player possesses many traits that as of publication time have caused some AntiVirus programs to designate it as potentially unwanted adware. It has also been associated with adware distribution toolbars such as GameVance.

About Browser Hijackers

Browser hijacking signs

How it infects your computer

How to remove a browser hijacker

Can't Install Safebytes Anti-malware due to the presence of Malware? Try This!

Install the anti-virus in Safe Mode

Download the antivirus program in an alternate browser

Technical Details and Manual Removal (Advanced Users)

The following files, folders, and registry entries are created or modified by FreeRideGames.

“Operating System Loader has no signature. Incompatible with SecureBoot. All bootable devices failed Secure Boot verification.”

Option 1 – Try to perform a Cold Boot

Option 2 – Try resetting the BIOS

• Start your computer and tap the F10 key during the booting process to enter the BIOS. If it does not work, you can try tapping the F1 or F2 key as well as the Del key.
• Once you’re already in the BIOS, tap the F9 key to get the prompt to RestoreLoad default configuration now for the BIOS.
• Next, click on Yes and then follow the next on-screen instructions that appear to set the BIOS back to its default settings.
• Once you’re done restoring the default settings of the BIOS, restart your computer and then check if it now boots properly.

Option 3 – Try to change the Boot Sequence

• Open Windows Settings and then go to Update & Security > Recovery Advanced Startup and then click on Restart Now.
• Once your computer has restarted, you should see the Advanced Options.
• Next, select Troubleshoot > Advanced Options. This will offer another set of options and from there, select the UEFI Firmware Settings and it will let your restart your computer.
• After the restart, it will take you to the Firmware settings and from there, switch to the Boot tab where you’ll see the “Boot Priority” which contains the list of the connected hard drive, CD/DVD, ROM, and USB drive.
• Use the arrow keys on your keyboard to change the boot sequence.
• Once you’re done, save and exit.

Option 4 – Reset your computer

• Tap the Win key or click on the Start button located in the Taskbar.
• Then click on the Power button at the bottom right portion of the screen.
• Next, press and hold the Shift key on your keyboard and then click on Restart. This will restart your Pc into the Advanced Startup options.

• Afterward, select either the “Keep my files” option and then proceed to the next on-screen instructions that follow to reset your Windows 10 computer without losing your files.

Error 504 - What is it?

Solution

Error Causes

• Incompatibility between 2 software programs
• Malicious software
• Missing DLL files
• Registry issues

Further Information and Manual Repair

1. Get the latest updates for Windows and for the program showing the error

2. Scan For Malicious Software

3. Scan for Registry Issues

EhRecvr.exe Error Code - What is it?

• “ehRecvr.exe cannot be found."
• “There was a problem starting [path]ehRecvr.exe. The specified module could not be found."
• "Runtime Error. ehRecvr.exe pure virtual function call."
• "This program can't start because ehRecvr.exe is missing from your computer."
• "Unable to launch the software located at path: [path]ehRecvr.exe"
• "This application requires the file ehRecvr.exe, which was not found on this system."
• "ehRecvr.exe is missing."
• "Access Violation File [path]ehRecvr.exe"

Solution

Error Causes

• EhRecvr.exe file is mistakenly deleted
• EhRecvr.exe file is corrupted and damaged
• Viral/Malware infection
• Bad registry entries
• Outdated drivers

Further Information and Manual Repair

Method 1 - Restore EhRecvr.exe from Recycle Bin

Method 2 - Reinstall the Associated Software That Uses EhRecvr.exe File

Method 3 - Update Drivers for Hardware Devices

Method 4 - Scan for Viruses

Method  5 - Clean and Repair the Registry

Option 1 – Try to update the Graphics driver

• First, boot your computer into Safe Mode.
• After that, tap the Win + R keys to launch Run.
• Type in msc into the box and tap Enter or click OK to open the Device Manager.
• After that, a list of device drivers will be displayed. From there, look for the Display Adapters and click on them.
• After that, right-click on each entry under the Display Adapters and select the “Uninstall Device” option from the menu.
• Now restart your computer.
• After restarting your computer, go to the Settings app and Check for Updates in the Windows Update section.

Option 2 – Try disabling the hardware-accelerated video encoding

• Open the Photos app and click on the visible three dots located in the upper right corner of the app and then select Settings.
• From there, you should see the version number of the app in the “About this app” section. So if your app is version 2018.18071.****0.0 or greater, you should see the Video section which has a toggle button.
• Turn that toggle button off to disable hardware-accelerated video encoding in the Photos app. This should fix the problem, if not, simply follow the next given options below.

Option 3 – Try to update the Microsoft Photos app

• Open the Microsoft Store and click on the three horizontal dots for the menu located on the top right portion of the window to see the options.
• Next, select Downloads and updates and then click the Get updates button in the top right. This will install any pending updates for all the apps including the Microsoft Photos app using the Microsoft Store.

Option 4 – Try resetting the Photos app

• To get started in resetting the Photos app, open the Windows 10 Settings.
• Then go to Apps > Apps & features.
• After that, scroll down until you see the Photos app option – click on it and open its Advanced options.
• From there, you will see the Reset button, click on it and click and then click on it once more to confirm.

Option 5 – Try reinstalling the Photos app

• Open the Windows PowerShell program with admin privileges and key in the following command:

Set-ExecutionPolicy Unrestricted

• After that, execute this second command to re-register and reinstall the Microsoft Photos app.

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}