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Fix cannot load the Device Driver Code 38

Each you connect time external devices like scanners, printers, and the likes to a Windows 10 computer, the device either pushes the drivers through the USB or any other port, or you are expected to install the drivers through external media. In both cases, the driver will be loaded into the system, allowing you to use the device. However, it doesn’t always go smoothly as you could encounter some errors like the “Windows cannot load the Device Driver for this hardware because a previous instance of the Device Driver is still in memory ( Code 38 )”.

If you encounter such an error in the Device Manager, then this means that a previous version of the device driver is still in memory and that each time the device is used, that previous version is loaded into memory and then unloaded which triggers the “Windows cannot load the Device Driver for this hardware because a previous instance of the Device Driver is still in memory (Code 38)” error. This kind of error occurs if the operating system loads the unwanted driver or if it fails to unload the driver.

It could be that there is an obsolete version of the driver that’s still installed in the system or it could also be that you need to update your USB drivers as they could be outdated or the problem could also be due to some third party program that is interfering with the installation. Whatever the cause is, here are some suggestions you can check out to resolve the problem.

Option 1 – Uninstall previously installed drivers and reinstall their latest working version from the manufacturer’s website

The first thing you can do is to uninstall the drivers that are currently installed on your computer and then reinstall their latest working versions from their official sites. This kind of error is commonly encountered while loading drivers for scanners and printers. This is due to the fact that their drivers and software come along with a package which is usually in external media like CD or DVD. So when you install the software package, there’s a possibility that a newer version has been launched by its manufacturer. When that happens, you have to uninstall the previously installed driver package and then download the drivers from the manufacturer’s website and install them.

Option 2 – Run the Hardware and Devices Troubleshooter

  • The first thing you need to do is click on Start and then on the gear-like icon to pull up the window for Settings.
  • After opening Settings, look for the Update and Security option and select it.
  • From there, go to the Troubleshoot option located on the left-hand side of the list.
  • Next, select Hardware and Devices from the list and open the Troubleshooter and run it. Once it is doing its job, wait for it to complete the process and then restart the system.
  • After the system restarts, check if the problem’s now fixed. If not, refer to the next option given below.

Option 3 – Update or reinstall the Universal Serial Bus Controller driver

Since it could be a driver issue, you can try to update or reinstall the Universal Serial Bus Controller drivers using the Device Manager. Refer to the following steps:

  • First, click the Start button and type “device manager”.
  • Then click on the “Device Manager” from the search results to open it.
  • From there, look for the “Universal Serial Bus controllers” option and then right-click on each one of the USB drivers and select the Update Driver from the menu.

Note: If it is a regular USB drive, then it will be listed as a USB Mass Storage Device but if you have a USB 3.0 device, then look for a USB 3.0 Extensible Host Controller.

  • Restart your PC and then click the “Search automatically for updated driver software” option.

Note: If updating the USB Controller drivers didn’t work, you can try to reinstall them instead.

Option 4 – Restart your computer in a Clean Boot State

If the first three given options didn’t work and you still see the error when you connect external devices, you can try putting your computer in a Clean Boot State and then try connecting them again.

  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • Now try to connect the external devices and check if the error is now gone.

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Microsoft Designer, a new app from MS

Microsoft Designer, a new application developed by Microsoft will bring design backed with DALL-E 2, an AI image creation open-source software. The new app is shown as a dedicated graphic design tool that will help you in the creation of stunning social media posts, invitations, digital postcards, graphics, and more, all in a flash.

Use of the application will be by typing headings and then typing text into the prompt to generate a background image. Since Microsoft uses DALL-E 2 for image creation output should be fairly good but if you wish you will be able to use your own images instead of using AI to generate one.

microsoft designer

The designer will be a free application once it is ready and it already has a web preview version, also free but with a waitlist. There will be premium features inside the app once it is released that will be available to Microsoft 365 Personal and Family subscribers. Microsoft also wants to add a version of a designer directly to the Edge browser as well.

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Enable or disable Full-screen optimizations
In case you don’t know, there is a feature in Windows 10 computers that allows them to function a lot better. This feature is called Full-Screen optimization and it is enabled by default for several applications such as games and video players. If enabled, the Full-Screen optimization feature enhances the video playback and gaming by simply putting the CPU and GPU process as a priority. However, there are times when it can also result to a drop in the frame rate or FPS while in full-screen mode. And of course, the obvious solution to this dilemma is by disabling the Full-Screen optimization feature which is why Microsoft took action and removed this feature themselves in the recent Windows 10 Update releases. However, there is another way for you to enable it back or disable it yourself if you haven’t installed the recent updates yet and there are plenty of ways you can do both. All you have to do is follow the options given below carefully.

Option 1 – Try using Windows 10 Settings

If you haven’t installed the recent updates yet and all you have are the earlier releases, then this method would suit you.
  • Open the Windows 10 Settings app.
  • Next, navigate to System > Display > Graphics Settings or Advanced graphics settings.
  • From there, uncheck the “Enable Fullscreen optimization” option if you want to disable the feature, else just keep it checked.

Option 2 – Try using the Registry Editor

  • Tap the Win + R keys to open the Run dialog box and then type “Regedit” in the field and hit Enter to open the Registry Editor.
  • Afterward, if a User Account Control or UAC prompt appears, click on Yes.
  • Once the Registry Editor is pulled up, navigate to this registry key: HKEY_CURRENT_USERSystemGameConfigStore
  • Next, right-click on Explorer and select New > DWORD (32-bit) Value and then name it to “GameDVR_DSEBehavior and tap Enter to save it.
  • Now double click on the newly created GameDVR_DSEBehavior DWORD and set its value to “2” if you want to disable it, or “0” if you want to enable it.
  • Once you entered the value, close the Registry Editor and restart your computer to successfully apply the changes made.

Option 3 – Try running the application in Compatibility Mode

If the first two options didn’t work, the next thing you can do is to run the application in a Compatibility Mode. Follow the steps below to do so:
  • Go to the location of the application or game on which you need to disable or enable the Full-Screen optimization feature.
  • After that, right-click on it and select Properties.
  • Next, switch to the Compatibility tab where you can see the “Disable fullscreen optimization” option to disable the feature and vice versa.
  • Now click on the Apply and OK buttons to apply the changes made in the application’s settings.
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Videos folder missing from File Explorer
As you know, the Videos folder can be found under “This PC” by default on your Windows 10 computer. However, as per the reports of some users, there are a few occasions where it somehow gets replaced by the Documents folder. In other words, the Videos folders are replaced by a duplicated copy of the Documents folder. Out of the two Documents folder, one Document folder will contain all the usual files and subfolders while the second one is empty. Although when you click the Documents icon on your Desktop (if you have a shortcut), it will still take you to the right Documents folder. To fix this particular issue and get the Videos folder back in the File Explorer, here are some potential fixes that should help.

Option 1 – Run System Restore

The first thing you can try to do to resolve the problem is to run System Restore. This can help you go back to the previous state of your computer before the issue with the Videos and Documents folder.
  • Tap the Win + R keys to open the Run dialog box.
  • After that, type in “sysdm.cpl” in the field and tap Enter.
  • Next, go to the System Protection tab then click the System Restore button. This will open a new window where you have to select your preferred System Restore point.
  • After that, follow the on-screen instructions to finish the process and then restart your computer and check if the problem is fixed or not.

Option 2 – Try to restore Defaults

The next thing you can do is to restore Defaults. How? Refer to these steps:
  • Open File Explorer and then right-click on any of the two Documents folders.
  • After that, select the Properties option from the context menu and switch to the Location tab and click on Find target.
  • Next, copy the address and paste it in the field above the “Find target” option, and then click the “Restore Default” button.

Option 3 – Try to change the Registry Path

  • Tap the Win + R keys to open the Run dialog box.
  • Then type “Regedit” in the field and tap Enter to open the Registry Editor.
  • Next, navigate to this registry path: HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell Folders
  • After that, edit the path for {35286A68-3C57-41A1-BBB1-0EAE73d76C95} under the “User Shell Folders” key to match the path shown for My Videos: %USERPROFILE%Videos.
  • Once you’re done, open the folder under “This PC” that has the Documents icon and tap Shift + right-click in the folder background, and then select the “Open PowerShell window here” option to fix the naming of the Documents folder. The path should read: “C:users<UserName>Documents.
  • Next, execute this command: ri desktop.ini –force
  • The command you entered will delete the files and folders and so when added for Documents, it will get rid of the empty Documents folder.
  • Now all you that’s left to do is to find where the target location is going to be for both folders and check if anyone foes to the user name location.
  • Then delete the one which goes to the incorrect location.
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Deleting a User Account in Windows
There are instances when there are multiple accounts which is the result when there are a lot of users who use the computer. Some may use it more often, while others may seldom use it. Having multiple accounts can be quite confusing and inconvenient especially if it takes a lot of space. Thus, in this post, you will be guided on how you can delete a User Account on your Windows 10 computer, as well as how you can create a backup of the existing profile data and files. All the data of user accounts can be found at C:/Users, where its folder name will be exactly the same as the name of the user. You can check the exact user’s name by simply using the “net user” command either via Command Prompt or Windows PowerShell. Once you delete a user account, its folder, along with its files, will also be deleted. You can also create a backup for user files and the best way to do that is by copying the folder to other partitions or to an external drive. Here are two methods you can check out to delete a user account in Windows 10 – you can do it via Windows Account settings or via the command line. For more details, follow each one of the options provided below.

Option 1 – Delete the user account using Windows Account settings

  • First, go to Settings > Accounts > Family & other users.
  • Next, select the account you want to delete and click on the Remove button. This will open a confirmation window along with a warning message and two buttons that say, “Delete account & data” and “Cancel”.
  • Click on the Delete account & data button to delete the user account.
Note: Once you remove a user account, it will also remove all its corresponding data such as items like Documents, Photos, Music, Desktop, and other related folders. Thus, if you have not created a backup, then you won’t be able to recover those files.

Option 2 – Delete the user account using the command line

If you want to delete several user accounts, then doing it via Command Prompt or Windows PowerShell is a lot quicker. To get started, follow these steps:
  • In the Start Search, type “command prompt” and from the search results that appear, right-click on Command Prompt and select the “Run as administrator” option.
  • Next, type the “net user” command and hit Enter to execute it. This will show you the exact usernames on the computer.
  • After that, type the “net user <username> /delete” command and hit Enter to execute it. This will delete the account and all of its data without any warning. You have to replace “<username>” with the name of the user account.
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MSASCui.exe - Quick Fix Guide
MSASCui.exe is a digitally signed file from Microsoft located in folder C:\Program Files\Windows Defender. It is a component of Microsoft Windows Defender Antispyware. This file is responsible for performing spyware scans. It is already installed in Windows Vista operating system. MSASCui.exe becomes an error code when it is found in another path. It is categorized as a Windows runtime error.

Solution

Restoro box imageError Causes

The cause of MSASCui.exe error is triggered by:
  • Corrupt or damaged registry entries
  • Virus Infection
The potential risks of MSASCui.exe error are:
  • Slow PC performance
  • Data loss
When this file becomes an error, it will display messages like:
“This application has failed to start to run on Windows because MSASCUI.exe cannot be found.” “Windows Defender cannot work properly and protect the Windows system effectively”
The message will keep popping up on your computer screen time and again.

Further Information and Manual Repair

When you experience an MSASCui.exe error on your PC, it is advisable to fix and repair it immediately before it causes serious damages to your system. Here are some DIY quick solutions to repair MSASCui.exe error:

Solution 1:

If the speed of your PC reduces significantly and you also see MSASCui.exe error message pop on your screen, then in this case it is advisable to uninstall the Windows Defender program from your PC. To do so, follow these instructions:
  • First, open the Windows Task Manager by pressing the “Ctrl, “Alt” and “Delete” keys on the keyboard.
  • Now click the ‘Processes’ tab. This will show the currently running processes on your system.
  • Scroll down and click on “MSASCui.exe” and then end the process. This will stop the program from running on your PC.
  • After this go to the start menu and double click on ‘My Computer’ and click on the C drive.
  • Choose the option ‘Program Files’ and then click on the ‘Windows Defender’ folder.
  • Now to delete this folder, right-click and select ‘delete’. This will uninstall the program, fix the MSASCui.exe error, and also improve the performance of your PC.

Solution 2:

If you find the MSASCui.exe file located in some other path, then this is an indication of a virus. In this case, it is recommended to run an antivirus program on your PC to scan and delete all viruses. If you don’t have an antivirus program already installed on your system, then you should download it. Once antivirus software is downloaded, simply run it to scan viruses and then click on delete to remove all the viruses on your system. This will help you resolve the MSASCui.exe error caused by malware on your PC right away.
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An Easy Guide to Fixing Error D3dx9_43.dll on Your PC

D3dx9_43.dll Error - What is it?

D3dx9_43.dll is a type of Dynamic Link Library containing small programs. This file is associated with Microsoft DirectX software. It is used and utilized by most Windows-based games and DirectX advanced graphic programs. The error D3dx9_43.dll pops on your computer screen when there is some issue when running or loading Microsoft DirectX programs. This error is often displayed in any one of the following formats:
  • “D3dx9_43.DLL Not Found"
  • "D3dx9_43.dll not found. Reinstalling might help fix this."
  • "The file d3dx9_43.dll is missing"
  • "File d3dx9_43.dll not found"
The good news is that this error code is not fatal. This means it will not result in system crashes, failure, or data loss. But it may hamper your ability to access, run and load Windows-based games associated with DirectX therefore to avoid the inconvenience it is advisable to repair it immediately.

Solution

Restoro box imageError Causes

D3dx9_43.dll error code can occur due to several reasons. These include but are not limited to:
  • Missing or corrupt D3dx9_43.dll file
  • Outdated drivers
  • Corrupt registry
  • Viral infection

Further Information and Manual Repair

To fix the D3dx9_43.dll error on your PC, try the manual easy to do methods illustrated below. To perform these methods to repair the issue, you don’t need to be a technical whiz. These are simple methods and easy to perform.

Method 1 - Check Your Recycle Bin or Download D3dx9_43.dll File

If you just recently uninstalled a program from your PC, then there is a possibility that the D3dx9_43.dll file got accidentally deleted during the process. This happens because DLL is a shared file. The program you uninstalled might be running with the same file. In case of accidental deletion of the D3dx9_43.dll file, it is advisable to check your recycle bin to repair the issue. Simply go to the recycle bin and look for the deleted file; if you locate it simply reinstall. However, if you are unable to find it, then if you have access to an internet connection, simply download the D3dx9_43.dll file from a reliable DLL website.

Method 2 - Update Drivers

If the error code occurs due to outdated drivers, then it is recommended to update drivers on your system. For example, the D3dx9_43.dll file error indicates an outdated video card driver since this file is linked to video game software. Therefore, simply update the drivers for your video card. Drivers can be updated in Windows by using a driver update wizard from within Device Manager. The wizard will walk you through the entire driver update process, making the updating task a lot simple and hassle-free.

Method 3 - Install an Antivirus

In case of malware infection, it is advisable to install a powerful antivirus. Simply run it to scan your entire PC for viruses. Then remove them to resolve the issue.

Method 4 - Clean and Repair the Registry

D3dx9_43.dll error may also pop up due to registry corruption. This happens when the registry loads with unnecessary and obsolete files like cookies, junk files, internet history, and bad registry entries. These files take up all the space and damage the registry. It also results in DLL file corruption and disk fragmentation. To resolve this it is important to clean the registry and repair it. A quick way to perform registry clean-up is to download Restoro. This is an advanced PC Fixer embedded with a powerful registry cleaner. It scans for all registry-related errors instantly, removes them, cleans the registry, and repairs the damaged files. Click here to download Restoro on your PC and resolve error D3dx9_43.dll today!
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Advice when you have broken key on a keyboard
Having any kind of hardware malfunction is not a pleasant place to be. Even a minor malfunction like a broken key on a keyword can introduce certain bad feelings, frustration, and difficulty in working. So, what are your options when the dreaded key on the keyboard breaks? From my point of view, there are three options that could be accomplished in order to continue working.
  1. Replace broken keyboard with the new one

    Yes, the best and most expensive solution, just bite the bullet and buy a new working one.
  2. Replace key with another key

    So you broke some key, if you can replace it with another key which you do not use, this option will work only tho if the broken key is not Space bar, enter or similar with specific shape and size.
  3. Remap key

    use Windows power tools to remap key function to another working key
There you go, three options to continue working with a broken key on the keyboard.
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Setting up USB tethering in Windows
In this post, you will be guided on how you can set up the USB tethering feature on your Windows 10 computer and share your mobile device’s mobile data so other devices can also access the internet. Tethering is usually known as Wi-Fi tethering which allows users to share mobile data to any device with Wi-Fi, laptops included. This is really useful especially when you have no other way to access the internet. For instance, if you are using a desktop computer and there is no way for you to connect to the Ethernet, and you have no Wi-Fi adapter that you can use to connect to a router as well, you can use USB tethering instead to access the internet. It is almost similar to Wi-Fi tethering except that it works over a USB connection instead of a Wi-Fi adapter. USB tethering is almost quite the same as an Ethernet connection except that it’s faster compared to Wi-Fi tethering as well as Bluetooth tethering. Just like Wi-Fi tethering, USB tethering is free unless your network carrier has blocked it. Thus, it’s better if you make that clear with your operator. Once you have that covered,

Follow the instructions provided below to set up USB tethering on your Windows 10 computer.

Step 1: First, connect your mobile device to your Windows 10 computer using a USB cable. Step 2: If it asks you to enable the file transfer feature, just cancel it. A prompt that says, “Tethering or Hotspot active—Tap to setup” should be available as soon as you get connected – tap on it. Note: If there is no prompt, just go to Settings > Network and Internet > Hotspot and Tethering and from there, toggle on the USB tethering option. Step 3: Afterwards, the setup will create a new network adapter in Windows 10 automatically and your computer should now be connected to the internet using USB tethering. Note: You have to make sure that the Wi-Fi connection in your mobile device is turned off and if it is connected to an existing network, the USB tethering will be disabled but if you see its status as enabled, then the USB tethering setup is successfully done. In addition, keep in mind that the location of tethering can be different for every phone, especially on a customized operating system such as RealMe, Redmi, Samsung, and any other mobile device although they are clubbed in the section of Mobile and Data Network. In case you encounter some problems when using USB tethering in your Windows 10 computer, there are troubleshooting tips you should follow. The NDIS-based Internet Sharing Device network adapter is what Windows 10 uses to make USB tethering possible so if it stops working, follow the options provided below.

Option 1 – Perform basic check

The first thing you can do if you encounter problems in USB tethering is to do a basic check like checking if Wi-Fi is enabled automatically as well as check if the USB cable is disconnected or if you’ve turned off USB tethering accidentally.

Option 2 – Try installing or updating the USB RNDIS adapter

RNDIS or Remote Network Driver Interface Specification can also help you resolve any USB tethering problem. If the pre-installed driver does not help you in connecting to the internet, then you can try installing the USB RNDIS driver that is, if it’s not installed yet. If it is already installed, you can try to update it instead.
  • Tap the Win + R keys to open Run and type “devmgmt.msc” in the field and hit Enter to open the Device Manager.
  • Next, expand the Network adapters section and look for the Remote NDIS based Internet Sharing Device. But if you are using a Samsung smartphone, you might see “Samsung” instead of under Network adapters.
  • Right-click on it and then select the “Update driver” option.
  • Then select the “Browse my computer for driver software” option.
  • After that, select the “Let me pick from a list of available drivers on my computer” option.
  • Now uncheck the checkbox for “Show compatible hardware”.
  • From the given list on your left-hand side, look for Microsoft and then select the Remote NDIS based Internet Sharing Device on your right-hand side.
  • Click on Next. A new popup will appear where you have to click on Yes. This will install the driver.
  • Now click on the Close button and restart your computer.
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Intel Arc A770 GPU

intel's first gaming card that will hit the market soon has been shown in its innovation event, the Intel Arc A770. In its core ticks ACM-G10, coming with 32 Xe-cores and all the way up to 16GB of GDDR6 memory (the basic entry-level version will have 8GB of GDDR6). The card will support ray tracing and supersampling with Intel's XeSS.

intel arc a770

This is Intel's first gaming desktop GPU and after testing with some YouTube channels it turned out that the card itself sits somewhere between nVIDIA RTX 3060 Ti and an RTX 3070 so it will still be low in performance compared with the new RTX 4090 or AMD's new RDNA3 upcoming lineup. But as stated this is Intel's first gaming graphics card and having this kind of performance is no small feat for the first-time product.

One thing that is really great tho and that is going for Arc A770 GPU is its price! The Limited Edition card will cost $329 which is at this moment most cheapest GPU currently on the market in that performance range. nVIDIA is between $500 and $700 for comparison and if Intel can hold on to its performance with almost half the price card could be a great hit among gamers. GPU itself will launch on October 12th.

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What to do if Windows 10 Store is not downloading Apps
The store is not downloading Apps: As you know, the Windows Store is one of the places where you can download Windows apps. However, there are times when you might not be able to do so for some reason. For instance, if you search for an app and click on the get it now button, instead of downloading the app, nothing happens and there are also cases when the download will start but the page will refresh after half a second. When this issue happens, you won’t be seeing any error message or warning at all. So you’ll just have to look at the download get started where the page will refresh and you’ll be back at the Get button. This issue in the Windows 10 Store only happens for a few apps so even though you are able to download some apps, you might be able to do on other ones. Note that the apps affected are random and there is no specific set of apps that cause this issue while downloading and that this problem will repeat again each time you click on the Get it now button. This issue is definitely caused by Windows itself and has something to do with a bug in the Windows store which was brought by the latest Windows Update. It’s already a known issue among other Windows 10 users who are also suffering the same dilemma. So until Microsoft releases another update to fix this bug, you will have no choice but to deal with it in the meantime. On the other hand, you can also try a couple of suggestions laid out in this post. Follow the steps in every option given below to fix the issue with the Windows 10 Store.

Option 1 – Try signing out from the Microsoft Store

A lot of Windows 10 users were able to resolve the problem by simply signing out and signing back into the Microsoft Store. How? Follow these steps:
  • Go to the Microsoft Store.
  • Next, go to the Get page of the app you were trying to download.
  • And then click on your account picture located in the top right corner of the window and select your account.
  • Sign out from your account and after that, click the Get button to download the app.
  • After that, a new window will appear where you’ll have to select your account and click on Continue.
  • Now enter your credentials. Once you do, the app should be downloaded automatically after you’re signed in. And that’s about it.
Note: Keep in mind that this option is merely a temporary solution to the problem and once you close the Microsoft Store and open it back again, you will be back to square one.

Option 2 – Wait for the Windows Update

As mentioned, this is already a known issue and a lot of Windows 10 users have already complained about it to Microsoft so a bug fix will be soon released in the latest Windows Updates.
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