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Cannot find a system image on this computer

If you are trying to restore your computer using a System Image that has been created by the Windows Backup and Restore tool but encountered an error message instead that says, “Windows cannot find a system image on this computer”, you’ve come to the right place as this post will walk you through in fixing this error. Here’s the complete context of the error message:

“Windows cannot find a system image on this computer, Attach the backup hard disk or insert the final DVD from a backup set and click Retry. Alternatively, close this dialog for more options.”

In the error message, you are offered two choices – to either Retry or Cancel the operation. You can try to select Retry to try again but you will most likely get the same error if you do so. This kind of error can occur if the name of the WindowsImageBackup folder or any of its sub-folders has been modified. On the other hand, this error can also pop up if this folder or any of its sub-folders have gone missing or have become corrupted. To resolve the error, you can try to move the WindowsImageBackup folder or check its sub-folders. You can also try to isolate the System Image file or rename the System Image folder or remove all the unwanted sub-folders as well as use Command Prompt in Repair mode.

Option 1 – Try to move the WindowsImageBackup folder

The WindowsImageBackup folder must be stored in the root of the volume where it is stored, in line with the functioning of the System Restore utility. For example, if the WindowsImageBackup folder is stored in the “C:/Backups/System Restore Backups/New” location, then you have to move it to the C: drive as well.

Option 2 – Try to check the subfolders of the WindowsImageBackup folder

The classification of folders and files plays an important part to restore in restoring a computer from a System Restore point. Thus, if have modified the names of any files or folders inside the WindowsImageBackup folder, then you need to set the defaults. After that, run System Restore again and check if it fixes the error.

Option 3 – Try to isolate the System Image file

If the System Image file is stored in a USB storage device along with various System Restore images, then it’s no wonder why you’re getting this error. To set things right, you have to make sure that the System Restore image you wish to restore your computer from, is the only one that’s present at the root of the USB storage device.

Option 4 – Try renaming the System Image folder

If you have renamed the System Image folder prior to running System Restore, then it is most likely the reason why you’re getting the “Windows cannot find a system image on this computer” error. This error pops up because the System Restore utility in Windows 10 looks out for the WindowsImageBackup folder so if you have renamed it, you need to change its name back to what it originally was to fix the error.

Option 5 – Try to remove all the sub-folders of the WindowsImageBackup folder

If you have stored some foreign files inside the WindowsImageBackup folder, you need to get rid of them right away and return the folder to its default state as this folder must be left alone and should not be meddled with if you want to run System Restore smoothly.

Option 6 – Try to use Command Prompt in Repair Mode

  • Open Command Prompt while your computer is in the Repair Mode.
  • Next, type and enter this command where you need to replace “<Partition Letter>” with your drive’s letter: dir <Partition Letter>
  • After you’ve found the WindowsImageBackup folder in any of the partitions, type and enter this command: dir <Parition Letter>WindowsImageBackup /s
  • The command you entered will display all the contents of the folder exceeding 10 GB in total size. You can check and confirm the integrity of the folder and if you find that the integrity is violated, then it is the reason why you’re getting the error.

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How to change network from Public to Private

If you would like your computer to be discoverable on your network and use print and file sharing you will have to change your network profile on your computer from public to private.

computer network

Follow the provided guide step by step to change your network profile setting:

Switch to private profile in Windows 10

Locate the Wi-Fi icon in your system tray and click on it. Click on properties on your WI-FI network to open the network menu. Inside the menu in the Network profile section enable the Private option.

Your changes will be automatically saved.

Switch profile to private in Windows 11

Find the WI-FI icon in the system tray and right-click on it, then choose Network and Internet Settings. Network & Internet page with open, find your network name at the top and select properties.

On the WI-FI page, in the Network Profile Type section choose Private. As in Windows 10, your changes will be automatically charged, and you can start using them immediately.

Another way around

If you want to switch back to a public profile follow provided steps but disable the private option.

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3 ways to bypass TPM and install W11 anywhere
TPM 2.0 requirement for Windows 11 has produced a lot of discussions since it was announced. A lot of somewhat older hardware seems to be left behind with this decision from Microsoft. So naturally, when something like this is announced, especially when it is stated it is the must-have thing, people find a way to break it and to prove it is not the case. In that spirit, I am proud to present you with not one but three-way you can install Windows 11 on hardware that does not has TPM 2.0. Please note that by bypassing this you will not be able to use some Windows 11 features tied to modules like Device encryption, vTPM in Hyper-V, and all TPM-related services. I will cover methods from the most simple and straightforward ones to the more complicated using registry editor.

Windows 11 TPM installationBypass TPM with changing installation media

For this method to work you will need both Windows 10 ISO and Windows 11 ISO since it will require some file copying between them. You will also need Rufus or another tool to make a new installation media once files are copied All you have to do in this method is to go into your Windows 10 ISO and delete the install.esd, then just copy install.wim from Windows 11 installation media into the same place, and you are done. Make install ISO with Rufus and install Windows 11.

Change DLL on installation media method

For this method, you will need everything like in the previous one and the process is almost the same, but this time instead of migrating the whole installation file, we will just replace the appraiserres.dll file. Copy appraiserres.dll file from your Windows 10 installation media over the same file on Windows 11 installation and you are good to go.

Bypassing TPM via registry editor

If for some reason previous easy solutions have not worked for you do not lose hope just yet, there is one more way you can bypass TPM. In this given method you will not need Windows 10 installation media but the process is a little more complicated than previous ones.
  1. Create Windows 11 media installation
  2. Start the installation process
  3. Click the Next button.
  4. Select region, language, and time when asked. You can change these settings later.
  5. Click the Install now button.
  6. If your device was already activated, click the I don’t have a product key option to continue.
  7. Click the Next button. Select the edition of Windows. When you’re installing the OS on an existing device, Windows won’t activate if you select the incorrect edition.
  8. Click the Next button.
  9. Select the I accept the license terms option and click next.
  10. Select Custom: Install Windows only (Advanced)
  11. During the Windows installation screen, now you will see a message stating that the PC can’t run Windows 11 if you do not have TPM 2.0
  12. On this screen, press SHIFT + F10 to open Command Prompt window.
  13. Launch the registry editor, type regedit.exe in Command Prompt, and press ENTER
  14. Create a new key “LabConfig” by right-clicking on the Setup key and select New > Key under HKEY_LOCAL_MACHINE\SYSTEM\Setup.
  15. Type LabConfig and press ENTER.
  16. Right-click on the LabConfig key.
  17. Select New > DWORD (32-bit) value.
  18. Create two values: BypassTPMCheck and BypassSecureBootCheck.
  19. Set their DWORD32 value to 1.
  20. Press ENTER.
  21. Close the Registry Editor.
  22. Type exit in the Command Prompt and press ENTER or close its window.
  23. Press the back button in the Windows installation setup if it still says “This PC can’t run Windows 11”.
  24. Accept the terms & conditions.
  25. Select Custom: Install Windows only (Advanced) option and configure the partition with the current installation.
  26. Click the Next button.
  27. Finish Windows 11 installation
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Best free cloud storages

In today's age, free cloud storage is no longer anything exclusive and plenty of companies will offer some free amount of it in hopes that you will buy a premium plan. Among plenty of starter and free options, there are of course some that are more generous and more appealing and offer a larger quantity of free space and even some other services.

cloud storage

In this article, we are taking a look and recommending some of the best ones in our opinion.

Google drive

First on the list is of course google with its google drive. With an amazing 15GB of free could storage just given to anyone who makes a google account this had to be the first recommendation. Also since google drive is requiring a google account you will be given all google office tools for free as well as the Gmail service. Completely free 15GB at your fingertips if you do not mind google tracking policies.

Microsoft one drive

Another company on the list, with only 5GB storage seems little compared to google this entry was simply included because google Microsoft also offers you Office 365 WEB for free with skype along with their Hotmail. So all in all another full package of apps with some free storage that requires also just an account.

IceDrive

With the free offer of 10GB this comes as an easy recommendation, IceDrive is a cloud storage company that is not offering anything of productivity apps but it has some great features in their cloud solution like being able to see encrypted files in your cloud. All you have to do to get this 10GB of storage is to make a free account.

MEGA

With an amazing 20GB of free storage, MEGA is certainly one that gives the most space for free. Sadly a few years ago it was hacked and files and user information were leaked, for that reason, it is on our last place of recommendation but if you are not worried about their security and plan just to use this as a temporary file sharing service with that amount I am sure it will fill your needs.

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Fix SearchUI.exe errors inside your Windows
The SearchUI.exe file is the one that manages the search feature of Cortana. However, a number of users have recently reported that this feature stops responding within minutes of booting their Windows 10 computer. This kind of problem could be caused by missing system files or some issues with the Cortana program itself. And so if the SearchUI.exe file is not responding, then you wouldn’t be able to use the search feature of Cortana. But worry not for this post will walk you through fixing this problem. Before you troubleshoot the problem, you can try to restart your computer and see if it helps, if it doesn’t, then proceed to the given options below.

Option 1 – Try to run the Search and Indexing troubleshooter

You might also want to run the Search and Indexing troubleshooter in Windows 10 as it checks whether the settings for Cortana are in place and automatically corrects any issues if the update or software installation has changed the settings. To run it just click on the Start button and select Settings > Updates and Security > Troubleshoot. From there, select the Search and Indexing Troubleshooter.

Option 2 – Restart Cortana’s process in the Task Manager

Restarting Cortana’s process in the Task Manager could also help you resolve the problem. Refer to the steps given below to do so.
  • Tap the Ctrl + Alt + Del keys to open the Security options window.
  • From there, look for the Task Manager in the given list and open it.
  • Next, look for the process of Cortana and right-click on it, and then select the End Task option to end its process.
  • After that, the Cortana process will restart by itself and re-initialize.

Option 3 – Try resetting Cortana

  • Open Cortana and go to the Settings section where you’ll see the “Turning off Cortana clears what Cortana knows on this device, but won’t delete anything from the Notebook. After Cortana is off, you can decide what you’d like to do with anything still stored in the cloud” option. Turn this option off.
  • Restart your PC.
  • After your computer boots, launch Cortana again and check.

Option 4 – Try running the DISM tool

You can try running the Deployment Imaging and Servicing Management or DISM tool to fix the Windows Upgrade problem. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth”.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 5 – Try to reinstall Cortana

If none of the options given above works, you must consider reinstalling Cortana.
  • First, right-click on the Start button and click on the Windows Powershell (Admin) option from the list.
  • Next, type the following command and hit Enter to execute it:
Get-AppXPackage -Name Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)AppXManifest.xml"}
  • Restart your computer and check if Cortana is now able to connect.

Option 6 – Try troubleshooting the problem in a Clean Boot State

There are instances that some conflicting programs installed in your computer might be the one that’s causing some issues with Cortana or causing the SearchUI.exe process to stop. To identify which program is causing the problem, you need to put your computer in a Clean Boot State. To do so, follow the steps below.
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • From there, start to isolate the problem by checking which one of the programs you installed recently is the root cause of the problem.
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How to Resolve Error 80073712 in Windows 10

Error Code 80073712—What is it?

Error code 80073712 is one of the dozens of error codes affecting Windows 10 users. It occurs when users attempt to upgrade their operating system but experience a failure. The error code usually results from problems associated with missing or damaged files within Windows Update. Common symptoms of this error code include the following:

  • The inability of Windows Update to successfully complete the upgrade process
  • Message box highlighting the presence of error code

Solution

Restoro box imageError Causes

In the case of error code 80073712, the issues preventing Windows Update from completing the upgrade process are most likely due to problems with files within Windows Update. For instance, there may be corruption within the Component-Based Servicing (CBS) manifest.

Further Information and Manual Repair

Manual repair methods offer solutions to Microsoft users who are experiencing Windows error codes like the upgrade error code 80073712 in Windows 10. The manual repair methods in this article are not guaranteed to fix problems unrelated to this error code. Thus, be certain you are experiencing error code 80073712 before you attempt to implement the solutions provided below.

Method One: Run Windows Update Troubleshooter

Since issues related to Windows Update may be causing error code 80073712 to occur, one of the best solutions you can consider is to run the Windows Update Troubleshooter. This troubleshooter will be able to detect and fix corruptions within Windows Update files or any other issues directly related to Windows Update. To implement this manual repair method, follow the steps listed below:

  • Step one: Open your Internet browser
  • Step two: Type www.microsoft.com/downloads
  • Step three: Type Windows Update Troubleshooter in the search bar at the top-right corner of the Microsoft website.
  • Step four: Select Windows Update Troubleshooter then wait for the webpage to load.
  • Step five: Select Run troubleshooter

Once you run the troubleshooter, you should be able to verify and fix any errors within Windows Update files. Restart your machine after the troubleshooting process is complete them proceed by checking Windows Update to see if you are able to complete the upgrade. If Windows Update downloads the upgrade and the installation of the upgrade occurs, the problem has been resolved. Otherwise, error code 80073712 will reoccur, in which case you will need to move to manual repair method two.

Method Two: Run DISM Tool

Another option available to Windows users experiencing error code 80073712 is to download and run the Deployment Image Servicing and Management (DISM) tool. This tool checks for inconsistencies or corruptions that may be preventing Windows Update services from functioning correctly. To download and run the tool, follow the instructions below:

  • Step one: Type Command Prompt in the search box near the Start button
  • Step two: Right-click Command Prompt, then click Run as administrator, providing administrator password or confirmation where necessary.
  • Step three: Select Allow
  • Step four: Press Enter after typing the following command:
DISM.exe /Online /Cleanup-image /Restorehealth

Wait a few minutes to ensure that the process is complete. Once you’ve run the DISM tool, it will detect errors, for instance within registry data, and correct or replace them. Restart your machine after running this tool then check Windows Update. Attempt to download the upgrade to see if you have successfully resolved error code 80073712. If you experience an upgrade failure, move to the next manual repair method mentioned below.

Method Three: Perform a Clean Install of Windows 10

The issues related to error code 80073712 may also be resolved by performing a clean install of Windows 10. This manual repair method ensures that any previous versions of your Windows operating system are removed before you attempt to access an upgrade. This can prove effective as it helps users avoid issues that would otherwise cause error codes or poor PC performance in cases where errors are present on one’s system.

To successfully perform a clean installation of Windows 10, be prepared to follow step-by-step procedures that include the following:
  • Step one: Download and run media creation tool
  • Step two: Click Run, then select Create installation media for another PC
  • Step three: Select changes to the installation options, then select Next
  • Step four: Choose USB flash drive or ISO file, then click Next
  • Step five: Select drive, then Next
  • Step six: Select Finish, then restart your computer, ensuring that the media option you choose, whether USB flash drive or DVD, is in your machine before you choose to reboot.
  • Step seven: Press any key then follow the prompts provided to set up Windows 10.

Method Four: Download an Automated Tool

If you wish to always have at your disposal a utility tool to fix these Windows 8 and other related issues when they do arise, download and install a powerful automated tool.

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An Easy Guide to Fixing Error D3dx9_43.dll on Your PC

D3dx9_43.dll Error - What is it?

D3dx9_43.dll is a type of Dynamic Link Library containing small programs. This file is associated with Microsoft DirectX software. It is used and utilized by most Windows-based games and DirectX advanced graphic programs. The error D3dx9_43.dll pops on your computer screen when there is some issue when running or loading Microsoft DirectX programs. This error is often displayed in any one of the following formats:
  • “D3dx9_43.DLL Not Found"
  • "D3dx9_43.dll not found. Reinstalling might help fix this."
  • "The file d3dx9_43.dll is missing"
  • "File d3dx9_43.dll not found"
The good news is that this error code is not fatal. This means it will not result in system crashes, failure, or data loss. But it may hamper your ability to access, run and load Windows-based games associated with DirectX therefore to avoid the inconvenience it is advisable to repair it immediately.

Solution

Restoro box imageError Causes

D3dx9_43.dll error code can occur due to several reasons. These include but are not limited to:
  • Missing or corrupt D3dx9_43.dll file
  • Outdated drivers
  • Corrupt registry
  • Viral infection

Further Information and Manual Repair

To fix the D3dx9_43.dll error on your PC, try the manual easy to do methods illustrated below. To perform these methods to repair the issue, you don’t need to be a technical whiz. These are simple methods and easy to perform.

Method 1 - Check Your Recycle Bin or Download D3dx9_43.dll File

If you just recently uninstalled a program from your PC, then there is a possibility that the D3dx9_43.dll file got accidentally deleted during the process. This happens because DLL is a shared file. The program you uninstalled might be running with the same file. In case of accidental deletion of the D3dx9_43.dll file, it is advisable to check your recycle bin to repair the issue. Simply go to the recycle bin and look for the deleted file; if you locate it simply reinstall. However, if you are unable to find it, then if you have access to an internet connection, simply download the D3dx9_43.dll file from a reliable DLL website.

Method 2 - Update Drivers

If the error code occurs due to outdated drivers, then it is recommended to update drivers on your system. For example, the D3dx9_43.dll file error indicates an outdated video card driver since this file is linked to video game software. Therefore, simply update the drivers for your video card. Drivers can be updated in Windows by using a driver update wizard from within Device Manager. The wizard will walk you through the entire driver update process, making the updating task a lot simple and hassle-free.

Method 3 - Install an Antivirus

In case of malware infection, it is advisable to install a powerful antivirus. Simply run it to scan your entire PC for viruses. Then remove them to resolve the issue.

Method 4 - Clean and Repair the Registry

D3dx9_43.dll error may also pop up due to registry corruption. This happens when the registry loads with unnecessary and obsolete files like cookies, junk files, internet history, and bad registry entries. These files take up all the space and damage the registry. It also results in DLL file corruption and disk fragmentation. To resolve this it is important to clean the registry and repair it. A quick way to perform registry clean-up is to download Restoro. This is an advanced PC Fixer embedded with a powerful registry cleaner. It scans for all registry-related errors instantly, removes them, cleans the registry, and repairs the damaged files. Click here to download Restoro on your PC and resolve error D3dx9_43.dll today!
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How to Fix Htmlayout.dll Error

What Is Htmlayout.dll Error?

Htmlayout.dll is a linked library which is also known as HTMLayout. In simple words, it is an embeddable HTML layout and rendering component. htmlayout.dll is generally associated with Avast Internet Security, Bit Defender Internet Security 2011, and other similar programs. If you’re noticing that a continuous popup that reads:-
‘HTMLayout.dll cannot be loaded to properly start GUI. Therefore process cannot continue’, ‘Htmlayout.dll not found’, ‘The file htmlayout.dll is missing’,
and so on, then your system may be exposed to serious privacy and security threats.

Solution

Restoro box imageError Causes

To begin with, DLL files are shared files, and they can and do exist outside the software applications. While these files do provide benefits to software developers, once they are separated, they can only spell trouble. Hence, you start seeing the HTMLayout error, which will most probably occur at system startup, program startup, or when trying to use specific functions in a program. There are a number of reasons why the HTMLayout errors occur, and some of the common ones include:
  • The file is missing because it was accidentally deleted from the system.
  • The file was damaged by a virus and as a result, your system cannot access it.
  • The file was related to the registry and is now corrupt or obsolete.
  • The program that was related to the file was not uninstalled properly.
  • The file was overwritten by a corrupt or outdated version.
  • The spyware or malware deleted the original file and disguised it as the HTMLayout.

Further Information and Manual Repair

While the HTMLayout DLL error may sound like too much trouble, it is rather easy to resolve with a few steps. If you are getting the error because of a specific program or file, then you should reinstall to make sure the error does not pertain. For that, follow these steps:
  1. Go to Start and select the Control Panel.
  2. Click on the Add/Remove Programs icon and select the programs that show the error on the list.
  3. Select Remove/Uninstall to safely remove the program from your system.
  4. Restart the system and reinstall the program again.
This is the easy way out if the HTMLayout DLL error is occurring as a result of the file missing. However, there can be cases when the file has been tampered with by virus or registry issues. For that, the safest bet is to download Restoro. Restoro is not just another registry cleaner. Instead, it is a multi-functional PC Fixes that works as an antivirus, registry cleaner, system optimizer, and much more. What’s more interesting about Restoro is that it provides real-time results as opposed to other registry cleaners. In other words, you will actually feel a difference in PC performance and security after installing and using the program. The software is compatible with all Windows versions. So just click here and download Restoro to get rid of HTMLayout error and other issues in your system!
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How to Fix Run Time Error 429

Runtime Error 429 - What is it?

Error 429 is a type of runtime error. It sometimes occurs when you use the new operator or the CreateObject function in Microsoft Visual Basics to create an instance of a Microsoft Office application. The error code is displayed on your computer screen in the following format:

Runtime Error ‘429’: Active X component Can’t Create Object

Solution

Restoro box imageError Causes

The runtime error code 429 is triggered for several reasons. These include:
  • Mistake in the application
  • Incorrect system configuration
  • Missing ActiveX components in the application
  • Damaged Active X and class application components
  • DLL required by the application is damaged
  • Active X object was not registered properly
  • Corrupted applications
  • Corrupted Windows registry
  • Class ID issues
The runtime error code 429 not only causes you inconvenience as it hampers your ability to access programs but delays in repairing this error code can lead to serious PC damages such as system freezes, crashes, and failures.

Further Information and Manual Repair

To resolve the runtime error 429 on your PC, try the following recommended solutions:

1. Re-register the Application Causing the Error

Identify the Office application causing the error and re-register it. For instance, if Office Excel is the prime cause of the error message pop up, simply re-register it. Click on the start menu and then run. Then type this in “: C:/Program Files/Microsoft Office/Office/Excel.exe /regserver” and press OK. This will hopefully resolve the issue.

2. Go to The Microsoft Windows Script Update Page and Download Microsoft Updated Installation File

This will also assist you in repairing runtime error 429. Simply follow the installation wizard and update your MS Office Applications. The corrupted files and missing components in them would be easily corrected by the update file. However, if this doesn’t work, then this means that the cause is more crucial than you think. It is either related to damaged Active X objects or a corrupted Windows registry.

3. Repair the Active X objects and the Registry

To repair both the registry and the Active X objects in one go, it is advisable to download Restoro. This is an advanced, next-generation, highly and multi-functional PC repair tool. It is deployed with powerful and numerous utilities like a registry cleaner, Active X and class scanner, privacy error detector, and system stability module. The registry cleaner embedded in this repair tool enables you to wipe out obsolete, unnecessary, malicious, and invalid files and registry entries saved in the registry. It frees up your disk space, repairs damaged DLL files and the registry thus resolving the runtime error 429 on your system. The Active X object and Class feature identifies and scans Active X issues on your PC and resolves them right away. Besides this, with this error tool, you can also scan for viruses and also improve your PC performance.

Why Total System Care?

Total System Care is a one-stop solution to resolve all kinds of PC-related issues including the runtime error 429. To run it on your system, you don’t have to be a computer programmer. It is very easy to operate. It has easy navigation and a user-friendly interface. There is nothing complex about it. It is safe and efficient. It resolves all PC issues in a few seconds. You can run it in the background while performing other tasks on your system. Furthermore, it is compatible with all Windows versions. Click here to download Total System Care and resolve the Runtime Error 429 on your system today.
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nslookup works but ping fails in Windows
nslookup is a command-line tool that helps in finding the DNS records of a website. It sends a name server query to the DNS and obtains the corresponding IP address. Aside from that, it can also perform some complex functionality such as finding details about FTP server, Mail server and many more but most of them are used by administrators. The best thing about nslookup is that it queries the DNS server directly and it does not rely on the cache. On the other hand, there is another tool called PING that is used to verify connectivity. PING sends a packet of information to the IP address or Domain and gets back a response in the form of packets. So if everything goes well, all packets are received but if not, it will help you find out where the delay in the network exactly is. However, the ping command does not always attempt a DNS lookup which means that it might be using the DNS cache and use the IP address available in that table. Although both nslookup and PING help you in identifying the host or IP address, however, they don’t always work and sometimes fail. So if your nslookup works but ping fails on your Windows 10 PC when querying the IP address of a website then it could be caused by many reasons. It could be that the nslookup queries work for you but when you try to use PING, it fails. For instance, if you open the abc.com website, here’s how it will look like:
nslookup xyz.com Server: dns.company.com Address: 192.168.1.38 C:> ping xyz.com Ping request could not find host xyz.com. Please check the name and try again.
The domain is converted into an IP address and then data is sent to that IP address when you use PING. So when a reply comes back it means that the data is going back and forth to that domain without any problem. However, if the DNS fails to resolve the IP address of the website or if your PC does not attempt a DNS lookup, you will receive a similar error message that says, “Could not find host” and so on. To resolve this issue, here are some options that might help.

Option 1 – Reset Winsock, TCP/IP & Flush DNS

Resetting Winsock, TCP/IP, and flushing DNS might help you resolve the issue with nslookup and PING. To do so, follow these steps:
  • Right-click on the Start button and click on Command Prompt (administrator) so you can pull up an elevated Command Prompt.
  • After that, execute each one of the commands listed below. And after you typed in one after the other, you have to hit Enter.
  1. netsh winsock reset – type in this command to reset Winsock
  2. netsh int ip reset resettcpip.txt – type in this command to reset TCP/IP
  3. ipconfig /flushdns – type in this command to flush the DNS cache
  • Next, restart your PC and check if the problem’s fixed.

Option 2 – Force Windows to do a DNS lookup using FQDN

  • Go to Settings > Network & Internet > Status > Change adapter options.
  • From there, right-click on the network and select Properties.
  • Next, in case you’re using IPv6, from the list of connections available in the list, select Internet Protocol Version 4.
  • Then click on Properties and click Advanced.
  • After that, switch to the DNS tab and select “Append these DNS suffixes (in order)” and click on the Add button and then add “.” as a suffix so that each time you query using PING and another tool, it will add a “.” at the end and will force the lookup.

Option 3 – Make sure that there is only one default gateway

If your computer has more than one NIC connected and there are multiple default gateways, then it will most likely create confusion which is why you need to remove the default gateway from the configuration of all NICs and make sure that there is only one default gateway.

Option 4 – Use the Google Public DNS

You might want to change your DNS to Google Public DNS as it could also help you in fixing the nslookup and PING issues. To do so, follow the steps below.
  • The first thing you have to do is right-click on the network icon in the Taskbar and select Network and Sharing Center.
  • Next, click on the “Change Adapter Settings” option.
  • After that, search for the network connection that you are using to connect to the internet. Note that the option might be “Wireless Connection” or “Local Area Connection”.
  • Right-click on your network connection and click on Properties.
  • Then select the new window to choose the “Internet Protocol 4 (TCP/IPv4)” option.
  • After that, click on the Properties button and click the checkbox in the new window for the option “Use the following DNS server addresses”.
  • Type in “8.8.8.8” and “8.8.4.4” and click OK and exit.

Option 5 – Check the Windows Host file

You can also try to cross-check the Windows Hosts file to find out if the website you are trying to open has been blocked, because if it is, then it’s no wonder why PING fails even when nslookup works. There are instances when some third-party application modifies the file and adds some websites to the blocklists. So if the website is indeed blocked, you need to remove it from the list.

Option 6 – Delete the WLAN Profiles

Deleting the WLAN Profiles might be a good idea if you are not able to connect to the internet on your computer and if you’re using Wi-Fi. It could be that the networks that were connected previously have gone rogue which is why it is not connecting properly. And so deleting the WLAN profiles might help you in fixing the issue with nslookup and PING.

Option 7 – Reinstall the Network Adapter Drivers

  • Tap the Win + R keys to launch the Run window and then type in the “msc” command and hit Enter to open the Device Manager window.
  • Under the Device Manager, you will see a list of drivers. From there, look for the Network Adapters and expand it.
  • Then right-click on each one of the Network drivers and select “Uninstall device”.
  • Restart your PC.
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Fix Error 0x8024a11a or 0x8024a112
What is Error 0x8024a11a or 0x8024a112 ? If you are trying to update your Windows 10 computer and just when you were done downloading the feature update and about to install it, you encounter an error message saying:
“We’re having trouble restarting to finish the install, Error 0x8024a11a, 0x8024a112, 0x80070005 or 0x80070032”
And so to fix this problem, this post will give you a couple of possible solutions. Refer to the options given below to get started.

Option 1 – Restart your computer many times

This is the first thing you can try since there are instances when the Windows Update process gets stuck for a minor thing and restarting the computer usually helps in resolving the issue. All you have to do is click the Restart now button. However, if it does not work, you can use the Power buttons from the Start Menu or WinX Menu. Aside from that, you can also use your power buttons such as Alt + Ctrl + Del to restart your computer. And during the boot process, it is recommended that you restart your computer in Safe Mode or even in a Clean Boot State. After that, you can restart your computer in normal mode. This will make sure that no third-party processes will be able to interfere with the Windows Update process. To put your PC in a Clean Boot State, here’s what you have to do:
  • Log onto your PC as an administrator.
  • Type in MSConfig in the Start Search to open the System Configuration utility.
  • From there, go to the General tab and click “Selective startup”.
  • Clear the “Load Startup items” check box and make sure that the “Load System Services” and “Use Original boot configuration” options are checked.
  • Next, click the Services tab and select the “Hide All Microsoft Services” check box.
  • Click Disable all.
  • Click on Apply/OK and restart your PC. (This will put your PC into a Clean Boot State. And configure Windows to use the usual startup, just simply undo the changes.)
  • After that, try to install the Windows Updates or upgrade again.

Option 2 – Try running the Windows Module Installer

The Windows Module Installer is a built-in service in the Windows operating system that could help you resolve the Windows update error 0x8024a11a or 0x8024a112. You need to make sure that this service is Started and that its Startup type is set to Automatic – you can do this via Services Manager or by executing the command given below in an elevated Command Prompt.
  • Tap the Win + R keys to open the Run dialog box.
  • Then type “command prompt” in the field and hit Enter to open Command Prompt.
  • And in the elevated Command Prompt type in the following command and hit Enter:
SC config trustedinstaller start=auto
  • After executing the command successfully, you should see the “[SC] ChangeServiceConfig SUCCESS” message on the Command Prompt window.

Option 3 – Run the DISM tool

You can also run the DISM Tool as it helps in repairing the Windows System Image as well as the Windows Component Store in Windows 10. Using this built-in tool, you have various options such as the “/ScanHealth”, “/CheckHealth”, and “/RestoreHealth” which could help in fixing the Windows update error 0x8024a11a or 0x8024a112.
  • Open the Command Prompt with admin privileges.
  • Then type in the following commands and make sure to hit Enter right after you type each one of them:
    • Dism /Online /Cleanup-Image /CheckHealth
    • Dism /Online /Cleanup-Image /ScanHealth
    • exe /Online /Cleanup-image /Restorehealth
  • Do not close the window if the process takes a while as it will probably take a few minutes to finish.

Option 4 – Run the System File Checker

System File Checker or SFC is a built-in command utility that helps in restoring corrupted files as well as missing files. It replaces bad and corrupted system files to good system files that might be the cause why you’re getting the errors 0x8024a11a and 0x8024a112. To run the SFC command, follow the steps given below.
  • Tap Win + R to launch Run.
  • Type in cmd in the field and tap Enter.
  • After opening Command Prompt, type in sfc /scannow
The command will start a system scan which will take a few whiles before it finishes. Once it’s done, you could get the following results:
  1. Windows Resource Protection did not find any integrity violations.
  2. Windows Resource Protection found corrupt files and successfully repaired them.
  3. Windows Resource Protection found corrupt files but was unable to fix some of them.

Option 5 – Run the Windows Update Troubleshooter

Running the built-in Windows Update troubleshooter could also help you resolve the Windows update error 0xca00a000. To run it, go to Settings and then select Troubleshoot from the options. From there, click on Windows Update and then click the “Run the troubleshooter” button. After that, follow the next on-screen instructions and you should be good to go.

Option 6 – Run Microsoft’s online troubleshooter

Running Microsoft’s online troubleshooter might also help you fix the Windows update error 0x8024a11a or 0x8024a112. This online troubleshooter is known to help in fixing Windows Update errors, it scans your computer for issues that might be causing the problem and then fixes them automatically.
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