Problem running preinstall.cmd scripts

What Is 0xc000001d Error?

The 0xc000001d error is a common yet critical error that can occur when Windows is damaged or fails to work as a result of either missing system files or corrupt system components. This error can be extremely dangerous to Windows as it can inflict major damage to data and component files.

Error Causes

A 0xc000001d error code can occur because of a number of reasons, of which corrupt registry files are the most common, and about 94% of the time, this results in the error. However, virus infection or an adware or spyware invasion can also result in this error. Outdated drivers and missing DLL files can also be critical and will lead to this error causing major damage to computer files. Contrary to popular belief, incomplete installation and unfinished uninstalls can also because of this error. Other causes include improper shutting down of computers and improper hardware or software deletion.

Solution

Further Information and Manual Repair

Because of this 0xc000001d error code, Windows can fail in starting some processes and the system’s performance can significantly slow down. In some cases, Windows has problems starting up and the system can freeze. Lastly, this error code can even result in the Blue screen of death error message, just like other critical Windows errors. If any of the above problems and symptoms occur in your PC, then you should immediately seek to resolve this problem. In order to resolve this 0xc000001d error code or repair the corrupted and damaged Windows files, you will need a 0xc000001d repair tool. There is more than one method of treating this kind of error code, and here is how you can manually do it:

• Start the computer and log in as administrator
• Go to the start button and select All Programs. Go to Accessories, System Tools, and then System Restore
• Click on System Restore and in a new window, select the ‘Restore my computer to an earlier time’ option and click Next
• On the new confirmation window that appears, click Next
• Restart your computer after the restoration has been completed

Another way to manually repair this 0xc000001d error code is to:

• Manually edit the Windows registry
• Update all the drivers for the device

Error Code 0xc0000142, What is it?

Error code 0xc0000142 is an error code that affects Windows 10 users. It often occurs when users attempt to run Windows applications. The message in the application error box allows users to recognize the error as it states that “the application was unable to start correctly (0xc0000142).” Common symptoms of this error code include the following:

• Inability to start applications
• Inability to completely run Windows applications
• The appearance of error code 0xc0000142 message box

Error Causes

Error code 0xc0000142 in Windows 10 is often caused by issues related to startup programs, corrupted files or other applications. To address this issue, the source of the issue needs to be located. But how will users be able to do this while the error code is present?

Further Information and Manual Repair

To fix error code 0xc0000142 users will need to employ at least one manual repair procedure. This may include checking your system for corrupt files through tools like Microsoft’s System File Checker (SFC). If you are uncertain of your skills or prefer to get professional support, contact a Windows repair technician to assist you.

The top three methods to resolve error code 0xc0000142 include the following:

Method One: Perform a Clean Boot

A clean boot is one of the most basic procedures you can run to solve a Windows-based error code of this nature. It works by identifying whether or not conflict among startup programs is preventing Windows applications from running properly. This occurs through a clean boot process involving Windows using a minimal set of drivers and startup programs when you reboot.

Here is what you’ll need to do:

• Step one: Go to Start and type msconfig
• Step two: Right-click and select System Configuration
• Step three: Select Service tab and click Hide all Microsoft Services then click Disable all.
• Step four: Click Startup tab within the System Configuration dialog box.
• Step five: Select Open Task Manager
• Step six: Within the Startup tab of Task Manager, select Disable for each Startup item, then close Task Manager.
• Step seven: Click OK on the Startup tab of System Configuration.
• Step eight: Restart your computer.

This method resolves software conflict arising when you attempt to update, run a program or simply use your operating system. However, if error code 0xc0000142 remains unresolved after you restart your machine, follow the next step below.

Method Two: Run a System File Checker Scan

System File Checker (SFC) is a utility tool built into the Windows 10 operating system, as well as other versions of Windows, to detect and repair corrupted system files. Since corrupted system files can result in error code 0xc0000142, run this tool by following the steps below:

• Step one: Go to Start and type Command Prompt or CMD.
• Step two: Right-click and select Administrator
• Step three: Check for and repair corrupted system files. Simply type sfc /scannow. (Be sure to place a space between “sfc” and “/scannow”).

Once these procedures are followed, the System File Checker tool will automatically scan your machine, and find and repair corrupted files. If this is the source or underlying cause of error code 0xc0000142 on your system, the error code will be resolved. However, if the source of the issue is not due to corruption in our system or is simply a more complicated issue try the next method highlighted below.

To function properly and as intended, Windows 10 depends on a number of resources and software components. Even with a simple task as powering the machine, there are already several smaller software components supporting it. However, if any of these resources or components experience issues, it will affect the overall function of the computer. One of the errors reported is the Kernel Power Blue Screen error which is triggered by the Windows Kernel that mostly comes with a Windows Kernel Event ID 41 error. This kind of error can turn off and reboot the computer randomly. Here’s an example of a Bugcheck code entry with the same event:

 “EventData BugcheckCode 159 BugcheckParameter1 0x3 BugcheckParameter2 0xfffffa80029c5060 BugcheckParameter3 0xfffff8000403d518 BugcheckParameter4 0xfffffa800208c010 SleepInProgress false PowerButtonTimestamp 0Converts to 0x9f (0x3, 0xfffffa80029c5060, 0xfffff8000403d518, 0xfffffa800208c010)”

This kind of BSOD error is caused by an issue with the Power Supply components in both the software and hardware parts of your computer. In such cases, if your computer is stuck in a reboot loop, you need to troubleshoot the problem via Safe Mode or in the Advanced Startup options screen.

Option 1 – Try disabling Overclocking

If you have enabled Overclocking, you might have to disable it as some users reported that the Kernel-Power Blue Screen error started to appear right after overclocking. To disable it, follow the steps below.

• Go to the Start Menu and open Settings.
• Next, select Update and Security and go to the Recover tab.
• From there, click on Restart now in Advanced startup. This will restart your computer.
• Once you’re in the Advanced startup, go to Troubleshoot and then select Advanced Options.
• From there, select the UEFU Firmware Settings.
• Now click on Restart. Once your computer has restarted, it will automatically open BIOS.
• From the BIOS, go to the Advanced tab and navigate to Performance and then look for Overclocking.
• Once you’ve found Overclocking, make sure that it is disabled. If it’s not, then disable it and then save the changes made by tapping the F10 key.
• Start your computer normally and check if the Kernel-Power Blue Screen error is now fixed.

Option 2 – Try to run the Power troubleshooter

The next thing you can do is to run the Power troubleshooter. To do so, follow these steps:

• Go to Settings and navigate to Update & Security > Troubleshoot.
• After that, look for the “Power” option from the given list of built-in troubleshooters and click on it.
• Next, click on the “Run the troubleshooter” button to run the Power troubleshooter.
• Once the troubleshooter is done identifying the problems, follow the next on-screen instructions to resolve the problem.

Note: You could also try to run the Blue Screen troubleshooter to fix the Kernel-Power BSOD error. You can find it under the same page as the Power troubleshooter.

Option 3 – Try to replace the Power Supply Unit

You could also try to consider physically replacing the Power Supply Unit or PSU of your computer and see if that helps or not.

Option 4 – Run the Windows Memory Diagnostic tool

Since this error could be caused by some issues in the memory, you can try running the Windows Memory Diagnostic tool and see if it helps.

• Tap the Win + R keys to open Run and type exe and hit Enter to open the Windows Memory Diagnostic Tool.
• After that, it will give two options such as:
  • Restart now and check for problems (Recommended)
  • Check for problems the next time I start my computer
• Once your computer has restarted, perform a basic scan or you could also go for the “Advanced” options such as “Test mix” or “Pass count”. Simply tap the F10 key to start the test.

Note: After you select the option, your PC will restart and check for memory-based issues. If it finds any issues, it will automatically fix them and if there’s no issue found, then it’s most likely not a memory-based issue so you should try the other options given below.

Option 5 – Try to check physically check your RAM

In this option, you have to check your RAM physically especially if you tend to use multiple physical RAMs on your computer so it can be quite tricky and technical. You have to check first if they are of the same frequency and then verify if the chip is compatible or not. You also have to check if the sockets are attached using some adapter or non-recommended apparatus as it can cause some problems while giving performance hit to your computer.

Option 6 – Try to update the BIOS

Updating the BIOS can help you fix the Kernel-Power BSOD error but as you know, BIOS is a sensitive part of a computer. Even though it is a software component, the functioning of the hardware depends on it largely. Thus, you must be careful when modifying something in the BIOS. So if you don’t know much about it, it’s best if you skip on this option and try the other ones instead. However, if you are well-versed in navigating the BIOS, then follow the steps below.

• Tap the Win + R keys to open the Run dialog box.
• Next, type “msinfo32” in the field and press Enter to open System Information.
• From there, you should find a search field on the bottom where you have to search for the BIOS version and then press Enter.
• After that, you should see the developer and version of the BIOS installed on your PC.
• Go to your manufacturer’s website and then download the latest version of BIOS on your computer.
• If you are using a laptop, make sure that you keep it plugged in until you have updated the BIOS.
• Now double click on the downloaded file and install the new BIOS version on your computer.
• Now restart your computer to apply the changes made.

Note: If updating the BIOS didn’t help, you might want to consider resetting it instead.

Option 7 – Disable Fast Start-up

If you want your computer to boot faster, then you might have enabled Fast Start-up. This feature is ideal for computers that are using a hard disk drive. However, turning on this feature also means that when the computer boots, it might lag some drivers that are loaded when it initially boots up. Thus, it might be the potential cause of the Kernel-Power BSOD error. Thus, you need to disable Fast Start-up. To do that, follow these steps:

• Boot your PC into Safe Mode.
• Then tap the Win + R keys to open the Run dialog box.
• Next, type in “control” to open Control Panel.
• After that, select Hardware and Sound and click on Power Options.
• Select “Choose what the power buttons do” from the left side menu pane and click on Change settings that are currently unavailable.
• Afterward, uncheck the “Turn on fast startup (Recommended)” entry and click on Save Changes.
• Now restart your PC for the changes to take effect and then check if the problem’s fixed afterward.

There are instances when you might encounter an error that says, “Something went wrong, We couldn’t start your program” when you open any Office program. This could be due to an issue with the Office file and any Office app you open throws the same error message. This applies to Office 2019/2016, Office 365 Home, Office for Business as well as Business editions. In this post, you will be guided in what you can do to resolve this error. There are several potential fixes for this error, you might only have to restart your computer or you may have to repair Office from Apps and Features or you could also uninstall and install it back again. For more details, follow each one of the provided options below.

Option 1 – Restart your computer

You might be unable to launch any Office app due to some background process that got stuck or there might be some glitch in the system. Thus, the first thing you can do to resolve the error is simply restarting your computer. Once you’ve restarted your computer, open the Office app again or you could also try to sign in back with your Microsoft account that’s connected to Office. If you’re not quite sure which account you were using, you can follow these steps:

• Open any Office app.
• Then click on File and look for your name located in the top-right portion.
• Now click on it. This will display the email or Microsoft account that’s related to Office.

Option 2 – Try repairing Office from Apps and Features

Since Windows 10 offers some repair features that could replace some of the core files with the original files, you can take advantage of such a feature to fix the “Something went wrong, We couldn’t start your program” error when opening any Office app.

• Open Windows settings and click the Apps and Features option.
• Next, scroll down until you see the Microsoft Office installation option. Select it and click on Modify.
• This will open a window and from there, select Quick Repair or Online Repair and click on the Repair button.

Note: When you choose to repair, you might be given two options which depend on how Microsoft Office was installed. For instance, it was installed via Web Installer or Offline Installer (MSI-based). In Web Installer, select Online Repair > Repair when you’re prompted on how you would like to repair Office. While in MSI-based, you have to select Repair under “Change your installation” and then click on Continue. The repair process makes sure that the app data remains untouched.

Option 3 – Try to uninstall and reinstall Office

If neither of the two given options above worked, then you might want to uninstall Office and reinstall it. All you have to do is download the Microsoft Office Uninstall tool from the official site of Microsoft and run it. This will remove any incomplete Office installation as well as unwanted files. It will also get rid of all the Office apps and settings on your computer.

If you encounter an error message saying, “The ordinal xxx could not be located in the dynamic link library C:/Program Files (x86)/Microsoft VS Code Insiderscode – insiders.exe“ and you see a reference of a missing DLL file, then this indicates that the software is trying to locate the related DLL file, however, it is missing, hence the error. The error mentioned “Ordinal” which refers to the order of a number mathematically, e.g. 1st, 2nd, etc. And in this error message, the ordinal is referring to an Xth file of an XX.DLL file which is missing which is why you’re getting this kind of error. When you get this particular error, it means that your computer is missing the Microsoft Visual C++ Redistributable program. As per the error message, XXX is a number that in turn is the Ordinal. There is also another common error related to Ordinal which says, “The ordinal 12404 could not be located in the dynamic link library mfc90u.dl”. The error message could be referring to any DLL in the message. And since all these DLL files are part of the package, the error changes quite a bit as the Visual Studio looks for that DLL file. To fix this error, here are some suggestions that might be of help.

Option 1 – Try installing Microsoft Visual C++ Redistributable

As pointed out earlier, the error pops up when the Microsoft Visual C++ Redistributable program is missing on your computer. Thus, you need to download it from the official website of Microsoft. Once you’ve downloaded the Microsoft Visual C++ Feature Pack Redistributable Package, install it and then check if the error is now fixed.

Option 2 – Try to install OpenSSL

If you encounter the same error message but it points out that the LIBEAY32.DLL file is missing, then you have to install OpenSSL. In such a case, you will see the following error message:

“Ordinal not found. The Ordinal [Xxxx] could not be located in the Dynamic Link Library Libeay32.dll.”

 Make sure that when you install OpenSSL, you do it into the Windows system directory since the Libeay32.dll file is related to security.

Option 3 – Try to check Windows Updates

There are instances when Microsoft rolls out the framework and related updates via Windows Updates. It could be that an update related to DLL is still pending which is why you need to check Windows Updates. To do so, go to Settings > Update and Security and from there check if there is any pending update. If there is, you need to install that update and then restart your computer if needed.

Error Code 44 – What is it?

Error Code 44 is a device driver error that users encounter when using Windows 2000 operating system and later versions.

It is when the peripheral device that is connected to the computer, such as a printer or a fax machine, cannot be accessed as the programs required for operation interfere with other software on the computer. The error code will pop up with the following message:

“An application or service has shut down this hardware device. (Code 44)”

Solution

Error Causes

Error Code 44 is caused when the program that you are using shuts down the peripheral device installed on your system. It is triggered by the following:

• Corrupted system registry entries
• Device driver files are outdated
• Device driver files are missing

It is critical to fix the Error Code 44 as it can pose serious risks to the wellbeing of your PC.

Further Information and Manual Repair

While bothersome, like other error codes, error code 44 to is relatively easy to fix. Here are ways to help resolve the error.

Method 1 – Restart your PC

The easiest method you can use to solve your PC error code is to simply run a restart of your Windows system. It may be that the error prompted upon connecting the device you have connected is merely a temporary problem, and upon restart, will resume functioning smoothly.

Method 2 – Run the Troubleshooting Wizard

If restarting your PC does not help, you will have to find the exact nature of the problem by running the troubleshooting wizard for the device and address the problem accordingly. To do this, proceed with the following steps:

• Run Device Manager on your PC
• Click on the program under the installed programs that are creating problems for you
• Click on the ‘General’ Tab
• Click ‘Troubleshoot’
• Upon opening, the Troubleshooting Wizard will ask a series of questions regarding the error. Answer the questions and follow its directions for solving the error code.

After following the directions of the Troubleshooting wizard, make sure to restart your PC for the changes to take effect. Then check if your device is still causing problems.

Method 3 – Manually uninstall and reinstall the device driver

If troubleshooting does not work, you may have to resort to manually uninstalling and then reinstalling the device driver causing the problem.

This would be necessary since the remaining incomplete files due to a partial removal or installation of programs is what contributes to the error code. A fresh install, after uninstallation of the previous drivers, would lead to the completion of the files.

You can do this by firstly logging in as Administrator and opening Device Manager. Select the device that is causing the problem and double click it and make sure that the peripheral is connected properly to the PC.

Upon opening, click on the ‘Driver’ tab and then select ‘Update Driver’. Make sure to refer to the system documentation that you received with your PC or computer to check for the motherboard details and driver specifics.

Method 4 – Use software to automatically download the driver

Manually uninstalling and reinstalling the driver will do the trick, however, it may be time-consuming especially when you would have to resort to your hardware user manual.

Therefore, using a program such as DriverFIX can save you a lot of time and frustration in having your device work properly on your computer.

Driver Assist, with its user-friendly approach to help you fix your PC issues, comes with an integrated database that detects which drivers you need to reconfigure within just a few seconds and downloads it automatically.

It further ensures that your drivers are installed in their entirety leaving no room for any incomplete files to remain that create Error Code 38.

It also has the added advantage of being able to backup and restores your files should there be the slightest possibility of system file damage. DriverFIX is the answer to fixing your PC error codes accurately and quickly.

Click here to download DriverFIX to fix Error Code 44 quickly and effectively!

After so many years World of Warcraft is still among the most played MMORPG games in the world. It is still constantly updated with new content and tweak graphically in order to be relevant and fresh. But even the best or most popular ones can still have some minor issues and bugs from time to time. CAS System Was Unable to Initialize is the error that was reported lately by WOW players all around the globe and it happens in multiple Windows systems. In this guide, we will take with this issue and provide you with solutions on how to fix it so you can get back to enjoying the game itself.

1. 1. Repair WOW

      In battle.NET launcher select WOW and click on Options Click on Scan and Repair Let the process finish and then launch the game again

   2. Clean Windows registry

      Windows cleaning registry operation is a complex task and we will not cover each possible scenario here, instead of trying manually to find issues and clean registry download and install third party registry cleaner software.

   3. Run WOW with command line argument

      One of the solutions for this particular error is to run WOW with a specific command line switch: Run battle.NET client as administrator by right-clicking on it and choosing run as administrator If you are not signed in, sign in now Click on World of Warcraft to select it Click on options Click on Game settings Check the box associated with Additional command-line arguments When the box is selected you should've able to add inline argument or switch, add -uid wow_engb and confirm Run World of Warcraft

   4. Enable Secondary logon service inside Windows

      It was reported that enabling this service can fix the issue. Press ⊞ WINDOWS + R to open the run dialog Inside run dialog type in services.msc to open services windows Locate the Secondary Logon service Right-click on Properties from the context menu Inside the properties, screen click on the general tab Change the Startup type to Automatic and hit Apply to save the changes Run World of Warcraft

   5. Delete the cache folder

      Both indices and cache folder needs to be deleted in order to reset corrupted data. Make sure that both World of Warcraft and battle.NET are fully closed For this step to work, you will need to go into the folder where you have installed the World of Warcraft game. By default this is in C:/Program Files/World of Warcraft/ but if you have used another folder go there via file explorer. Once you are inside the folder locate the indices folder and delete it After that locate and delete the cache folder as well Restart your computer and start battle.NET

   6. Remove read-only attribute from WoW folder

      Another reason for CAS System Was Unable to Initialize error is because the World of Warcraft folder has been set to read-only and since the client does not have write privileges it will throw this error. To remove the read-only attribute from the folder go to your World of Warcraft installation folder but do not enter it Right-click on it instead and choose properties Under properties uncheck the read-only box and confirm. Run World of Warcraft

If you suddenly get a message telling you that “Your Windows license will expire soon, You need to activate Windows in Settings” on your Windows 10 computer but you know that your Windows 10 is already activated. Worry not for this post will help you get rid of that error message right away. Before you get started, make sure that you have the Windows product key with you. If you don’t, you can get it by running the following command in an elevated Command Prompt:

wmic path SoftwareLicensingService get OA3xOriginalProductKey

Take note of the product key and then proceed to the options given below.

Option 1 – Try activating Windows 10 again or use another product key

• If you’re sure that you have the correct product key, click the Go to the Settings button.
• After that, click the Activate button once again.
• If you have another license key, you can also use that as well, just simply click on the Change product key.
• Then enter the new product key and click on Activate. That should fix the problem, if it doesn’t, refer to the next option below.

Option 2 – Try to reset the licensing status

• Click the Start button and then type “cmd” in the Search box and then tap Ctrl + Shift + Enter to open an elevated Command Prompt.
• Next, type the “slmgr –rearm” and hit Enter to reset the licensing status.
• Restart your computer and check if the error is now gone or not.

Option 3 – Try uninstalling the product key and re-enter it once more.

• The first thing you have to do to uninstall the product key is to know the Activation ID of your Windows installation. To do so, open an elevated Command Prompt and type this command, and hit Enter – vbs /dlv
• After you enter the command, you should see the licensing status and Activation ID. And to get all the Activation IDs of all the installed Windows versions, key in this command and hit Enter – vbs /dlv all

Note: The “/dlv” parameter will give you the license information for the installed operating system.

• After you enter the second command, you should see a Windows Script Host window with all the Windows licensing and activation status. Take note of the Activation ID.
• Next, in the same elevated Command Prompt, type this command – slmgr /upk <Activation ID>

Note: In the third given command, “/upk” stands for “uninstall product key”. This parameter uninstalls the product key of the current Windows edition.

• Restart your PC. After that, your computer will be in an unlicensed state so you need to re-enter the product key again.

Option 4 – Try rebuilding the Tokens.dat file.

The issue might be caused by a corrupted Tokens.dat file. The Tokens.dat file is a digitally signed file that stores most of the Windows Activation files so if it is corrupted then no wonder you’re having activation issues. To rebuild the Tokens.dat file, refer to these steps:

• From the WinX Menu, open an elevated Command Prompt.
• After opening Command Prompt, you need to type each one of the following commands and after you type each command, hit Enter.
  • net stop sppsvc
  • cd %windir%ServiceProfilesLocalServiceAppDataLocalMicrosoftWSLicense
  • ren tokens.dat tokens.bar
  • net start sppsvc
  • exe %windir%system32slmgr.vbs /rilc
• Now restart your computer.

Option 5 – Try running the Windows 10 Activation Troubleshooter

• Go to Settings and then select Activation.
• After that, click on the Windows Activation and then troubleshoot. This will help you address most of the commonly found activation issues in Windows devices.

Option 6 – Try activating Windows 10 via mobile phone

Activating Windows 10 can also be done using your phone. Just note that you have to call Microsoft to do so.

• In the Start Search box, type in “Slui 4” and tap Enter.
• Next, select your country and click on Next.
• Keep the window open and call the toll-free number of the country you’re from.
• Afterward, a confirmation ID should be given by the automated system which you must take a note of.
• Finally, in the box on the window, type in the confirmation ID and click on the Activate button. That should do it.

Error Code 0xc1900106  – What is it?

One of the most common errors encountered by Microsoft users upgrading from Windows 7 or Windows 8/8.1 to Windows 10 is the Error Code 0xc1900106. Microsoft users experience a failure in the installation process. Either they will be notified that the installation process was ended but failed or that Windows is not able to install the update.

Solution

Error Causes

More and more Windows users are having trouble upgrading their operating system to Windows 10. There are a lot of errors being encountered by users and one of them is the Error Code 0xc1900106. This error is normally due to the misconfigured system files. If a Windows user encounters this error, most likely their device has some registry problems.

Further Information and Manual Repair

Fixing error code-related issues could be best resolved to do manual repair methods. Applying repair methods manually can help Windows users address the root causes of the errors they encounter, as well as apply definite solutions to rectify the issue.

Most Windows users can be able to implement manual repair methods themselves but there are some cases where help from a Windows professional is needed. If you’re not a very tech-savvy person and not confident performing the manual repair methods yourself, it would be advisable to seek help from a professional Windows technician who is knowledgeable enough to address the errors or problems you are encountering. However, if you don’t want to resort to seeking help from a professional, you can also consider using a powerful automated tool.

In trying to fix Error Code 0xc1900106, here are the following manual repair methods you can take:

Method One: Custom Installation

1. Make a backup of your personal files
2. Users of Windows 8/8.1 should Refresh first then proceed to upgrade.
3. If the Refresh process does not work, reset your device then try again.
4. If resetting your device still does not work, you can proceed with a custom installation.
5. When your Windows installation media is ready, you need to choose to boot from CD, DVD, or USB drive to begin setup. (For example purposes, this article will discuss booting from DVD).
6. When your device is all set to boot from DVD, you will be prompted to Press any key to boot from CD or DVD…
7. Once you’ve pressed any key, the screen will show the Windows logo which might take a while. No need to worry though, as long as you can see the indicator, you’re good.
8. Choose your Language, Time, and Keyboard method from the drop-down menu then hit Next.
9. Click on the Install Now button then wait until Setup begins.
10. Tick on the I accept the license terms check box then select Next.
11. Choose Custom: Install Windows only (advanced)
12. Choose the Primary partition then select Next. You will be prompted by the following warning: The partition you selected might contain files from a previous Windows Installation. If it does, these files and folders will be moved to a folder named Windows.old. You will be able to access the information in Windows.old, but you will be able to use your previous version of Windows. Just click the OK button then wait as the Windows continue to install. Windows will restart once this phase of the setup completes and will reboot into setup once again.
13. At this point, Windows will detect and install your hardware. Once this finishes, Windows will restart again.

Method Two: Reset Windows Update Components

1. From your device’s desktop, hit Windows key + X to open the command prompt as admin.
2. Once the command prompt window appears, you can type or copy and paste the following commands (all at once):

net stop wuauserv net stop cryptSvc net stop bits net stop msiserver ren C:WindowsSoftwareDistribution SoftwareDistribution.old ren C:WindowsSystem32catroot2 catroot2.old net start wuauserv net start cryptSvc net start bits net start msiserver pause

3. Exit the command prompt.
4. After you reset the Windows Update components, see if you receive Windows Updates which includes the firmware updates for your computer.

Method Three: Ensure Windows is Updated

1. If you have an antivirus, make sure to disable it during the upgrade process.
2. Run Windows Update to check if the system is updated.
3. Ensure that the latest firmware and drivers are installed. To be able to do this, go to the computer manufacturer’s website or you can also try contacting company support.

What is this particular error?

One common issue when trying to upgrade to Windows 10 from Windows 7 or 8 is incompatible software. Any installed software or app that isn’t compatible with Windows 10 will prevent you from continuing with the set-up. Normally, you’ll get an error message “What needs your attention” and it will ask you to uninstall a list of apps manually. Unfortunately, some users reported that they couldn’t find the app it asks to uninstall. In some cases, users said they’ve already uninstalled the app but it still won’t start the Windows 10 Setup.

Solution

Error Causes

This type of issue normally occurs because of the following:

• Incompatible software/apps
• Corrupted software/apps
• Incomplete uninstallation

Further Information and Manual Repair

Here are some steps you can take whenever you encounter this error.

Note: Before taking any steps, make sure that you’re highly equipped to do so. Some steps might affect the system and even do more damage to your computer. You might also want to consider using an automated tool instead.

Method 1 – Perform a clean boot, then retry upgrading

A clean boot is normally done to start Windows using the least set of drivers and startup programs available. By doing this, it eliminates possible software issues that happen when installing or uninstalling a program in Windows 10.

Before performing a clean boot, make sure to take note of the following:

• You need administrative privileges in order to perform this action.
• When doing this, your computer might lose temporarily functionality. However, it will return after start-up.
• It is highly advisable to not use the System Configuration to change advanced boot options.

Here are the steps to perform a clean boot.

• Step 1 – Go to Start and search for msconfig
• Step 2 – Go to System Configuration
• Step 3 – Under Services tab, click on the “Hide all Microsoft services” checkbox. Then, choose to Disable all
• Step 4 – Go to the System Configuration’s Startup tab. Then, click on “Open Task Manager”
• Step 5 – In the Task Manager dialog box, you will see a Startup tab. Choose items that you want to disable and then click the Disable button
• Step 6 – Close the Task Manager dialog box.
• Step 7 – Go back to the Startup tab of the System Configuration box. Click “Ok” then proceed with restarting.

Method 2 – Manually uninstall programs from the Program Files folders

Instead of using the “add or remove programs” feature in Windows, you might need to manually install the program directly from the C drive. To do this, follow the steps below:

• Step 1 – Go to the C drive, and look for the Program Files folders. For 32-bit users, you can find it at C:\Program Files. If you’re using the 64-bit version of Windows, go to C:\Program Files (x86) folder.
• Step 2 – Find the “uninstall” application file
• Step 3 – Right-click, and run the file as administrator. Wait for the uninstallation to finish. In some software, you need to restart your system before the uninstallation will take effect.

Note: In some cases, you may also need to search for files related to the program. You can use the search bar under Drive C to do this. Delete those files as well.

Method 3 – Create a new user account

Before upgrading to Windows 10, create a new user account. Make sure it has administrative privileges. From there, run the upgrade.

Method 4 – Use third-party uninstaller services

If you still can’t run Windows 10 Setup after the above methods, you might need to rely on a third-party service. Microsoft recommends Revouninstaller that can help you.

Before using this software, reinstall the application or utility that Windows 10 wants you to install. Then, use Revouninstaller to delete the program completely.

Method 5 – Disable third-party antivirus software

Some users who experienced this issue reported that it was solved after disabling or completely uninstalling the anti-virus software installed in their system.

Method 6 – Use a trusted automated tool

If after trying the above methods, the problem still persists, it might be best to use a trusted automated tool to fix the issue.